The Underground Smoke & Gift Shop

Owner looks like a meth head. Not friendly!!!! Find somewhere else to shop and give your money to.

Was Looking For HiSi Glassware For Our 420 Event And We Got This Sweet Deal On Three Of Them For A Total Of $500. We Saved $70 For Our First Time And Plus It Was The Holidays! Great Customer Service Underground!-SureFyre Collective

This is the best smoke shop in the entire city of San Francisco. I will go out of my way to come here they have the best selection and the best customer service and by far the best prices. When you spend a little extra money with him he always wants to give you a little something extra free. I couldnt be happier with this place as Ive spent thousands and thousands of dollars here I dont know if thats sad but for him its pretty sweet. Im definitely the number one customer at least from my point of view

This place is by far find the best smoke shops in San Francisco. They have some of the lowest prices Ive ever seen other smoke shops I go to there was a lighter I paid $50 for and at the smoke shop it was the same exact lighter was there for $17... also their customer service is very good as well youre very knowledgeable

This is one of my favorite smoke shops in the Bay Area! They have good service, great hours, and a decent selection of bongs and accessories for a decent price. They are not the largest smoke shop compared to others, but they still have most everything and they don’t have ridiculous prices! They also have a courteous and knowledgeable staff that can help you find exactly what you are looking for. Another perk about this place is that it is open a lot later than most other smoke shops (I think most smoke shops close anywhere from 8-11 pm, and are rarely open passed midnight, whereas this one is open until I believe 1 or 2 am! Like I said they are also much more reasonably priced than many other smoke shops! All of this makes them the best late night spot!

The prices fluctuate depending on who’s working. The rainbow 🌈 guy charges more. No prices are listed on anything though, so that is how they try to get away with it. I wouldn’t suggest this spot. There’s literally better options on every other corner

Great selection of products, the best prices in the city (after some negotiating and trust building, of course), and run by stand up guys who always accommodate and bend over backwards for me when it is needed. As with most shops, they reward loyalty and reciprocity. If you do good by them, theyll do good by you.

Me in my wheelchair and limited me from wheeling outside. But when you got a 3 Pack a day habit. I just wish everyone was as nice to. People in wheelchairs as he was to everyone who has been a long time smoker go there and he will treat you like a wonderfully human being. Ladies he is SINGLE WITH A BANK ACCOUNT UNDDR 22. (Check him out)

This place has a a lot to choose from and it is very organized and clean. The guys in there are very professional and knowledgeable and the prices are lower than anywhere in town or any town for that matter. I drive from The Excelsior to the Tenderloin for all of the reasons above.

The best prices in the city!! Plus the selection is 💯🥳😛😝👍👍.. Support your local businesses!! Bc when you shop online an you are short a penny or 1$ ... They wont let you slide!! PLUS SUPPORT LOCAL BUSINESSES! Its your civic duty!

I live across the street, so you would think they would keep customers like ME happy. Wrong. I went in to buy a replacement part for my Pax vape, and they sold me one. But they sold me the WRONG one. When I discovered this, not 15 minutes later, I went back to exchange it for the proper piece. Nope. The employee said they had to wait for the owner to return before they would exchange it. That was five plus days ago. They will not exchange the part and insist I buy another. Thats bad business. Avoid this place. There are two other smoke shops less than a block down the street, who know how to treat a return customer.

Friendliest staff and always have good conversations and good help. This is the only place I go and their selection is great

Great selection when it comes to quality glass for reasonable price

Great variety the owner is really chill and hooks you up, especially if you are a return customer.

This is a nice smoke shop. They have pretty Faye prices too!

Uses homophobic slurs on customers, Buyer be warned

Good selection but kinda price heavy.

Best inventory. Friendly service. Great shop.

Amazing selection of vapes and smokes...specializing in *Tobacco-free* nicotine! 💙💜❤️🧡

Super nice staff ! unbelievably low prices fast friendly service

The owner of the place was pretty chill and he was very informative of his products

Very helpful and lots of great variety

Selection is great prices are better than two of the others in the neighborhood

Place is a joke employee hangs up the phone after asking one question so dont go here unless you have to

They had pretty fresh potatoes chips and pop

Pretty Smokin Smokeless ashtray

This place is great... friendly service!

Sold me wrong vape

Good place to go too

Customer service lacking

Love it

Nice selection

Smokes and such

The place