Dont buy. Low quality and bad customer service i bought 4 disposables 3 days ago and it turns out only one is working. I asked to replace and the clerk apparently surprised and asked me when did i buy them. they only accept replacement only the day when you bought them. But imagine only 1 out of 4 is working. 3 of them are Leaking; Not usable; Dead.
Came in, was greeted and helped by Clarissa. Super easy going and fast purchase, especially since I was on the go.My past few experiences at Great Vape were not so great to be honest but Clarissa switched that around and I’ll probably come in way more often now.
I was excited to see what this shop has. They have a great selection of everything; nic salts, juice, disposables and rigs! A huge variety so the stars are for their selection. I was actually reading the for hire signs on the front door and was seriously considering applying because I miss the vape shop vibes and helping out costumers navigate the world of vaping but whoever the attendant is was so disengaged and short. Not friendly at all. If you know what youre looking for great! But if youre looking for friendly and engaging servics, dont expect much. Prices are decent.
Becareful here. A guy tried to over charge me for Juul 5% 4 pack for $50+.Asked 3 times to ensure, the price was correct. Was paying with cash so you know he was trying to pocket my money. Left and bought for $27 at seven eleven located right next to them. Nice try though
New employees need better training. The guy was not rude at the store but he was not willing to sell me a single coil. When I asked the guy why he wouldn’t sing sell me a single coil he said it was way too much work just pull out of a pair of scissors and cut one coil out of the pack. Hey at five dollars a coil and there’s five coils that’s $25 in the long run instead of 1699 with a charge for a pack of coils so I don’t understand why grade Vape doesn’t want more money for selling me a single coil. I am a customer here for a long time and they’ve been degrading their service for a minute now. I had to go to the other store in San Jose and still was turned away by rude staff some guy said he was the owner which I think was a lie because he was so rude. I will not be having my family or me returning to this Vape shop. Somebody need to put these boys in the corner for a time out because the staff is very rude
Great place, Came into the store yesterday (Saturday night). For got the guys name but he was very friendly and very informative. Great prices and a huge selection of juice. Will do more business at this great place.
Wont be open long they dont sell in store no more only online why even have a store...they you have employees who will sell in store and others who dont...its confusing....last time i go....
Favorite spot to go to. Every employee that’s helped me has been super friendly and helpful. They’ve always given me great recommendations on juice and devices
Came at 10am, wait for 20mins, store isnt opened still. Sign says 10amUpdate:. Met Chris and was very informative. Up starts from 1 to 4
Simon is the dude that helped me out at the spot, loved his customer service and hes well knowledgeable, I will definitely be coming back!
Disrespectful staff guy didn’t even look at me when I asked a question about a vape I bought. Their pre priced kits are way over priced go online where they got their stuff for half the price they are selling it.
I went to this shop the other day and Bought a tank for my vape. I then get a notification saying that my total changed and the my card was used illegally on purchases online.
Jack was a great help. He helped me instantly know what I needed for a new mod. They have a huge inventory of products.
Vape broke a few days after return period, but caliburn nor store wanted to deal with it even though im supposed to have warranty on the product.
Great customer service 👍 found great vape by accident when I was on my lunch one day. Everytime I come they always answer all my questions . Today mark helped me out , thanks !
Tried calling a few different times and have not been able to reach anyone. Now I have drive there just to ask if they carry a certain brand of vape. Annoying.
Great place to find vaping accessories if you cant find it at other vape shops! They have a good selection of juices.
Great customer service and always fully stocked on juice.
Flum pebble for 36? Its a ripping off
Jack. Great guy and great helper. Five star service.
Great clean and amazing selection
Great place nice
Good place
The Best!!!