Best staff ever! I walked in not knowing what I was exactly looking for and walked out so impressed with the customer service than ever. Keegan walked me through the basics with a reusable device, set it up for me, and told me everything I needed to know to use it. I will always continue to visit Red Star because of their consistent and knowledgeable guidance as well as their abundance of selections they have to offer.Thank you for everything, Red Star.
First shop I tried out after moving to Santa Fe. I’ll 100% be going back! Mason and Dennis were extremely helpful and cool to talk to. No shortage of products and both of these guys knew their stuff! Dennis also reminds me of Kenny from We’re The Millers because he’s clearly there for the vibes and doesn’t realize everyone else is getting paid. He had great tunes playing as well! Definitely check them out!
Mason rocks. He helped me feel comfortable and got me what I needed without hesitation or difficulty. He also turned me onto a really cool band he was playing in the shop 🤙Found my new SF spot!
Great customer service from Keegan! And, a diverse selection of regular and salt nic fluid options (other products as well).Had exactly what I was looking for.. (Fruit Monster)
Keegan was extremely helpful and friendly. I will absolutely be a returning customer. Highly recommend!
Mason and Davina great attitude and very helpful. Next time Im passing through town I will definitely stop again.
We had a great experience at Red Star today. Kastle and the other man working were both exceptionally knowledgeable and helpful. They have a fantastic selection of juices and can tell you about the flavors so you know what youre getting. They also have a great stock of coils. This was our first time visiting Red Star, but we will definitely be back, in spite of the store being two hours from home. Its worth the drive.
Mason and Divina were really helpful and had exactly what I was looking for! Excellent service and super friendly!
Kastle was friendly and helpful (like always). Excellent customer service. Great shop. Mason is also lovely!
Mason and Davina were outstanding and very friendly, helpful and all around fantastic people. 10/10
Really solid place! kastle was super kind and helped me find some stuff that worked! will absolutely come back when i need to re-up in the future
First time here, excellent customer service! Mason is very knowledgeable able all products. Definitely will be back.
Mason & Davina are always so helpful when my husband and I stop by. Wont go anywhere else!
Mason did an awesome job setting us up with our vapes. He was super informative and knowledgeable about the products and really knew his stuff. I really appreciate how helpful he was.Kastle helped today and was super kind and helpful! We only shop here.Keegan was super helpful today!
Mason was very helpful and has many affordable options! Also he was right the carnitas tacos out front were 🔥 Thank you!
Incredible service, friendly staff. Very helpful and specific. Especially Mason. He ALWAYS makes us laugh and he gives great recommendations. He deserves the recognition. Thank you!
These guys are always helpful and it’s a great place to support. Kastle is always kind and knows our order by heart! Show these guys some support.
Great products. Mason was very helpful
I moved away a few years back so I came to SF to visit. My vape gave up and I wasn’t sure where to go so I picked the first one on google.The guys that helped me where super sweet and nice and they’re cheaper than other places!Totally recommend it 💗
Mason was great in assisting in selecting vape mods and very knowledgeable on the products also
Customer service here is amazing! Mason was fantastic and I will be back again!
For a smaller shop than I am accustomed to, Red Star impressed me with their quality of customer service and engagement. Mason was super friendly and made it feel like he was helping a friend, not just another customer. Looks like I have a new spot in Santa Fe for what I need.
Great service, got a lot of help from Keegan. Will stop in next time I’m in town!
Mason was awesome. Excellent customer service. Red Star is the only brick and mortar vape shop I go to in town.
This place rocks!The staff is always friendly and very knowledgeable. Thanks to Davina today for your help! Awesome experience, as usual!
Kastle and the crew were great with recommending products! Highly recommend!!
Mason was very kind and helpful - will be back!
GREAT PRICES!!! GREAT PEOPLE!!! Been looking for a good place to go to and have been disappointed until finding this place! SEAL OF APPROVAL!!
Dennis and Kastle helped me and my girlfriend get everything we came in for and they brightened our day! They’re great guys!
Had a snafu with my Novo 4 and the coil on a weekend (Sunday) and needed help. Got a lot of good advice from Mason and got a Vapresso as backup. Great service and really came through for me and my options.
Wes and Mason were so helpful! I spent almost 3 hours learning about vapes. If you need knowledge or any information on vaping, this is your place!Update:My first vape was defective. Wes swopped out vape for his so he could troubleshoot mine. When I came back a couple of weeks later he affirmed it mine was defective. I gave him his vape back and Red Star let me get a new, smaller vape that was priced less than my original purchase. So Wes and Mason also gave me a gift card for the rest of my original purchase. These folks are so sweet, caring, and helpful, couldnt recommend this place more!! 👏🙌👌
Horrible Experience gave the place a shot I like to try new products they tried saying these were new and weren’t on the shelf yet no wonder they sold me that one They didn’t want to replace the Dispo the the manager should be able to make it right they even got my phone number to call me back n say no they cant it been tolong .I wish I can dispute this transaction I would but I paid cash for this junk I asked if they can maybe discount me on a future purchase and not even that or any it was fake sympathy & I need that to help me stay off other stuff they don’t care cause they know their customers are addicted I spend a lot on these and pretty often pretty upset they didn’t want to help me at all basically said sorry nothing we can do for you I am trying to better my health and that’s one of my alternatives so it’s very frustrating to not get what I wanted and need when I gave them my hard earned money. Like I said they couldn’t even offer me a discount on a future purchase when I asked nicely They ask everyone to leave a good review I wonder why. Very Upset ruined my day and my week
Great customer service, Wes is knowledgeable and has a great attitude. Recommend their dispo bar last a long time and prices are fair
Mason was very friendly and helpful! Service was 10/10. Thanks for the great juice!
Came from ABQ and this place has everything! Best place in town! Kastle was very helpful.
Dennis the menace was super helpful and knowledgeable about the products. Helped me choose the flavors that I liked for a great price!! Will definitely be back.
Mason is very knowledgeable and helpful. Another employee had accidentally sold me the wrong coils, so Mason gave me a pack of the right coils for free. He also has excellent taste in fluid, I always love the fluids he recommends. Best vape shop in town!
Mason and Davina were amazing definitely reccmend them!
Awesome every time I go in. Dennis the Menace showed me the new and best stuff today, dudes on it, really cool, really good at his job.
Kastle, was awesome he explained everything very well and did a great job definitely will come back and see him again !
Quick , super helpful. Great prices. Shout out to kastle for the help!Unfortunately not all of the staff are as friendly during other visits such as Wes. You can tell he potentially was not having a good day and definitely let it show with how well he did not do with customer service and help overall.
Kastle helped me get the coils I wantedand had great customer service.
Mason and Kastle and Dennis were very helpful and friendly and this store has the best prices in town.
Newer staff are great. Keegan got my new device setup for me.
Great selection and prices. Keegan was very helpful!
Great selection and event better staff. Thanks Mason and Keegan!
Castle, was a great clerk helped me save on my purchase as well as making me feel welcome. Great service!
Dennis was very kind and informative. Great prices. Definitely will return
Had a great experience at Red Star. Keagan was very knowledgeable and polite.
Mason is the man at this place. Super informative, friendly, and had great recommendations for juice. Definitely recommend this place and will continue going.
Mason was very knowledgeable and helpful. The shop was very organized and they had an alphabetical list regarding brands and flavors. Checkout was fast with an optional reward system sign up. Will definitely return.
Love this location and all the people who work there are wonderful. Mason is great! 10 out of 10 would recommend.
Kastle was awesome! Definitely recommend buying here.
Kastle was awesome! He got me a fantastic flavor in the “Dispo Bar” brand (red star’s line) and it tastes EXACTLY like redbull, not too sweet either which I told him I wanted. He got me exactly what I wanted (rechargeable with a high puff level, that actually lasts) and in my price range!! Thank you sir!
Very knowledgeable, happy and pleasant attitude! You can also test select vapes out if you’re having trouble picking a flavor!
Mason and his team very very helpful recommend 100/10 best prices in town
Wes and Dennis are very helpful they helped my mom pick out a flavor and helped me find one as well
Great shop! Denis and Mason were super helpful! Highly recommend!
Mason was awesome. I had trouble finding it he gave good directions. Mason was super nice. Help me with my selection. He gave me good advice and wasnt pushing rhe expensive stuff. Great place. As long as Mason is there Ill be a loyal customer
Mason, Wes, Kastle, all of the staff are on point. The best vape shop in Santa Fe, they always have the best vapes and the best customer service. Will keep coming back every time!
Castle was a great help. I really like this place super helpful. I even got to try their disco bar to see if I liked it beforehand which was really cool a lot of places don’t do that. And their prices are very reasonable.
Mason is nothing but the best. Always has a great attitude and knows his products very well
Staff at Red Star are always friendly and cool and are very knowledgeable, especially Mason and Kastle. Thank you guys!!
Kastle and Mason were great. Two big dudes with big beards. They helped us out with trying new flavors of the dispo bars and explaining the different disposable bars. Definitely will be returning at 9am (theyre new opening hours).
Visited Redstar and got to visit with Mason. He was very helpful and kind. He is very knowledgeable on all the products and made some very helpful recommendations. If you are looking for kind, knowledgeable and professional, this is a great place! Thank you for your help Mason!
Dennis the Menace was great, shop was awesome. Very friendly customer service, highly recommend.
Mason was extremely helpful and knowledgeable. Overall good customer service and friendly staff.
This place is always awesome. castle always takes care of me. Good people here. I recommend this shop. always
Everytime I come in, Kastle always super friendly
Great selection, knowledgeable staff. Mason in particular knew his stuff and was super helpful.
Mason hooked it up with the great recommendations. Loved all the house made disposables. Ill be back soon
Kastle and Wes did a great job of helping! They even informed me I had enough points to earn $12 dollars off my purchase. This is the only vape shop I go to in Santa Fe because of the friendly staff and amazing customer service.
Red star vapor located in Santa Fe two thumbs up 👍 to Dennis whom provided excellent customer service
Homeboy kastle was a very nice guy and very helpful also they have great prices
Visiting Santa Fe and needed a new vape! Very nice place! Dennis was super helpful (:
Mason was super nice, knew his craft and got me out of the store in timely fashion. Will be coming back as this is my new spot! Much appreciated!!!
Great service, attentive, knowledable of their product. Dennis served me and answered any question I had quickly and accurately. Highly recommend their in house flavors if you have a tank on your rig.
Amazing experience, employees were really nice and informative.
Red Star vapes is the best vape store in Santa Fe. Must check out and talk with Mason!
Great prices, great flavors, great selection, and awesome customer service by Kastle and Dennis. Definitely check these guys out, rewards system is bomb!
Good selection of products, super nice guys. Highly recommend you stopping in.
Kastle and Mason were great ! I loved that you could test out the store made brand they’re selling and it’s really good.
This shop is nice and clean, and has a lot different options for anything youre looking for. Everything is priced very fairly. Mason is always very friendly and knowledgeable. Cant beat 2 disposables for $35!
Place is great!! All the employees are very helpful and friendly! Mason always helps me out.
Castle and Keegan were awesome, very helpful!
Mason was very helpful. Very good prices will be returning. Highly recommend.
Off the charts customer service; Mason was simply the best.
Kastle is always great to work with and always helpful, don’t shop anywhere else’s because of the rewards and deals
Kastle was great helped me out quick!
Dennis is awesome! Helped me find exactly what I needed. Dispo bar is great!
Awesome selection. Mason was super helpful.
Great store with a huge selection. I was helped by Castle and hes super friendly!
They had everything I needed and Dennis recommended some product and was very friendly
Kastle is always super friendly and always recognizes me the product is great as well as the customer service!
Dennis was super helpful for and patient with me as I struggled to decide what mod and juice flavor Best suited me. Excellent service!
Every time I come in the guys are super helpful and very patient with me. Lastly was extra helpful today
Love this place! Mason and the team always have a smile and positive vibes. Great customer service as well! I highly recommend this shop! Top tier 🤌🏽
Kastle was amazing and introduced me to some awesome new products of their own
Kastle and Wes are very helpful and friendly. Highly recommend the store!
Doesnt matter whos working, place is a vibe. You can try out Dispo Bars before you buy them and theyre cheaper than what youll find most other places. Locations a bit small and traffic is a bit tricky to navigate, but other than that the place is pretty solid.
Keegans custom service was excellent, as well as a great selection of products! They are my go to vape store for geek bars and everything I need!
Mason was awesome explaining geekbar flavors.
Great place for help and info and amazing juice selections! Kastle and Dennis were so helpful definitely will be back to buy a new vape and juice to add to my collection! Keep up the great work! Thank you!
Mason and kastle are amazing they are very helpful with all our needs. Dennis was amazing!
Been here a couple of times and I am always greeted as soon as I come in. Everyone is always super friendly and helpful! I do have to say a special shout-out to Mason! He sure makes me look forward to visiting the shop with all the good recommendations he has! If you want a friendly place to shop this is definitely THE place! (:
I was greeted right away by a very friendly and knowledgeable young man, Mason. He made me feel like I was a VIP and really helped me get exactly what I needed. Outstanding customer service!
Kastle, Davina, and Mason are legends. Will defin
Kastle, Alayna, Mason always gives wonderful customer service every time I come in and they are very helpful and nice. 5 stars customer service every time, always answer all my questions.
Clean shop, well organized, and Mason was very helpful. Great shop.
Mason was friendly, knowledgeable, made me feel good when I asked questions, and I loved his recommendations
Good store, good people, and will probably meet your needs
Castle and Mason are very helpful and help me save money every time! They are super friendly and always greet me with a smile!
Mason was very helpful and friendly!
Kastle was great! Very helpful and nice
Great shop with a great selection. Mason was very knowledgeable and extremely helpful in my product selection. Best spot in town by far.
Mason has been awesome the entire time hes been there. Went absolutely above and beyond getting me my fave MOD. Always welcoming when anyone goes in. Great service for sure!
I went into Red Star Vapor & CBD the other day and experienced some of the best customer service I’ve ever had. Mason and Carl were some of the friendliest, most professional, and most welcoming people I’ve encountered while dealing with any type of business. Not only did they help me choose an awesome product but they spent lots of time with me detailing the pros and cons of many different options. It’s refreshing to deal with people who are engaged in their work and enjoy what they do. I highly recommend this shop, not only for the selection of products they offer, but also for the high level of customer service! ⭐️⭐️⭐️⭐️⭐️
Super friendly and helpful folks. Mason knowledgeable and generous with his time.
Kastle and Mason are great. Theyre super patient and answer questions. They also convinced me to try their Dispo Bar and its now my go to!
Mason was very helpful. Help find just what I needed
Great selection! They have everything you may need. Mason took time to help me make a selection. He and Kastile rock!!!
Our experience was great! So helpful. The dispo bars are great.
Have been coming to this store for a while and plan to keep coming back. I’ve never gotten a bad product from them and the staff is always super professional and kind. Alayna was very sweet and helpful on my most recent visit.
Awesome place will be telling my co workers and friends!
Mason and Kastle are so super helpful and friendly! Love seeing them here when I come in because I know I’ll get great advice and the best service!
Redstar stays on top with everything best spot for disposables make sure you talk to Wes or mason!
Great customer service! Definitely coming back! :)
Huge selection of everything vape related definitely come check them out.
Got helped by Mason & Kastle, super dope, well knowledgeable of the products! And helped me make some good choices. Will be back again!
So glad I learned about this place! Thanks to Mason for helping me find what I needed and for answering any questions I had. Huge selection and excellent staff!
Mason was absolutely great and took the time to give us exactly what we were looking for. Super cool guy!
Mason is s cool guy and knows every item at the store and what you need.
Alayna rocks is the best. Saturday was CRAZY busy in the store when I got there and she handled EVERYONE so professionally and with such care and personal attention, from what I heard even when the old man was being a jerk. Hopefully she gets the recognition she deserves! The store is immaculate, a/c very cold, superb elfbar selection! and everytime I go I feel welcome and am never disappointed. shes doing a GREAT job. 10/10.
Usually I have a good experience here...but not today. Employee (Wes according to the receipt) couldnt have been more condescending and snippy. Maybe it was because I am a senior, idk.Grabbed a sample right out of my hand.Ended up buying the product but the grabbing wasnt necessary. He was so nice to the person before me too,lol!!!Oh well. There are other vape shops...and hopefully you have other employees.With good customer skills.
Kastle and Dennis are super cool I appreciate them!
Kastle hooked it up with the prime choice product, much appreciated. Recommend his business definitely.
Awesome service, Mason was incredibly helpful! Will be back!
Kastle was very prompt and helpful. And very fast checkout. Cool dude and cool shop
Mason was terrific help and a great guy! If you’re looking for anything within redstar, definitely check it out!!
Wes was great! Great service! Great prices!
Kastle is always super nice and helpful! Favorite spot to shop!
Mason sucks lol naw hes pretty cool
This place never disappoints. Can find just about anything you want or need. And if you are ever unsure, Mason is your guy to help you find something that you will be satisfied with. Great customer service especially for Santa Fe!
All the staff, no matter who is working, are always so patient and helpful. Best shop in Santa Fe. I’m from Tempe too and have always loved Red Stars back home, this shop, a state away, is no exception.
Elaina is an amazing representative! So grateful for her wonderful service! The entire staff is friendly and knowledgeable too which made for a delightful experience! Thanks everyone!
Shout out to Kastle at Red Star Vapor! Always so kind and positive vibes I love these guys it’s the best store check it ✌️
Mason was extremely helpful, patient, & knowledgeable. Great flavors, great prices and a lot of options. Check it out, you won’t regret it!!
By far the best customer service ive ever had! Mason was very helpful and an extremely cool dude! 5 stars from me for sure 💜
Mason is the best person there, but overall a great shop with good folks and great prices... these guys will always have my buisness
Kastle is always helpful and knowledgeable I always enjoy my trips to red star.
Dennis wes and mason were all super helpful friendly and kind. best experience i’ve had with a vape store.
Ain’t no vapor like Red Star Vapor. Kastle & Mason were awesome. 10/10 would recommend.Update: the Red Star Dispo bar I purchased lasted two months… would highly recommend.
Great places. Everyone is very welcome and they got killer prices. Thanks to kastle, denis, Wes
Mason helped me out today and gave me a stellar recommendation on nic salt. He is knowledgeable and super friendly. Keep up the great work. I’ll be coming back.
Dennis is the man always quick service and very friendly!
Mason was such a great help today! We walked in with a problem and he helped out so much, we walked out so satisfied ! Thanks again Mason !!
Received customer service from Mason,he was really welcoming and gave really good customer service. I will be returning back to red star vapor just because Mason made me feel welcomed and was really friendly.
Very nice and helpful explained everything in detail so gonna send everyone I know here mason and castle did a very good job thank you guys i really appreciate it
Awesome vape store! Highly recommend. Service was awesome and they have a lot of flavors I have not been able to find!
Always excellent customer service here! Today, Mason assisted me and has assisted me several times before. He is always very thorough when explaining juice flavors and products.
I like this place. Mayson has always been friendly and helpful.
Dennis was informative and very helpful. It was my first time going to this shop and will be returning.
First time here, Mason was quick to help figure out my flavor profile, and had my coils in stock. Great place, will be back
Loving coming over here to get my stuff and amazing customer service for sure thanks to Mason for the service keep up the great work!
Mason was super friendly and helpful! New fav location
Mason is very knowledgeable as well as Alayna it is a very comfortable and great environment. They are such nice good people very humble human beings, and will go out of their way to help you as much as they can. I would recommend this vape shop over any in New Mexico. I have been vaping for a very long time and don’t think I have been to a better shop, I would recommend anybody coming here whether you are experienced or a beginner. They will always know how to help you even for your personal specific needs. I love this place.
Great vape shop always got my products in lost Mary in stock with great variety of flavors all around Keegan helped me with offering great options in the geek bars.
I love going to Red Star for my vape stuff. They always have everything I need and are very helpful. Mason is super friendly and knowledgeable. Thanks.
Wes and castle tall were great! Thanks !
If they have a vape juice marked as clearance for 8$ and it rings up as full price. They should honor that price but they didnt. I suggest they fix there prices so other customers dont run into this same issue. The new guy working there seemed like he didnt care about the situation.
Mason is great! He is super knowledgeable and great with people!
Best vape shop in Santa Fe! Wes and Kastle are very helpful and nice!
We are outta towners but every time we come thru Santa Fe we hit up Red Star Vapor . The staff is amazing the products are tasty and they always go above and beyond to help us out . Shout out to Mason (like the jar ) for helping me out he always goes above and beyond to help me figure things out .. Def had my back today when I needed some extra help and knowledge..
Great staff, always friendly and helpful!
Dennis is always helpful and cheerful to provide customer service
Thank God good customer service isnt dead! Youre excellent, cheerful staff has restored my faith in retail. I was more than impressed with alayna when I visited your establishment. Keep it up!
Castle and Mason are always super helpful and kind. Wouldn’t recommend any other vape store.