Ten Thousand Waves

The deep stone massage I received was disappointing. I felt it was a bit gimmicky. Offering minimal pressure and including lots of neck vasculature massage? There was so much oil being applied, which is fine but no actual massage associated with it. Moreover, the preparation time for the stones significantly cut into the actual massage session. Ive had far more effective massages that cost me 1/4 of this price point.When I told the front desk about my experience their response was simply to suggest trying a different type of massage next time. My husband having spent nearly $700 here I had expected better customer service.However, my husband had a great experience with his massage therapist. It might just be the therapist I got for the deep stone massage. Also, we both enjoyed the private bath; it was incredibly clean and relaxing.Overall, this place is worth a visit. I just wish the customer service was better and that the quality of the massage matched the price paid.

At my arrival to the spa I was greeted by their friendly amazing staff. The scenary was so relaxing. They private soaking pools and you can stay in their private rooms overnight. It has a community soaking tub, and sauna. They provide massages and facials. I enjoyed a Japanese Organic Facial. I was so relaxed and my facial provided all the hydration my face needed. The gift shop has some cool unique items to purchase. The only disapointment was that there is no steam room. I love a good hot steam room. However, There sauna was very hot and a great size being able to fit 15 people. If you make a visit to Santa Fe you need to check out the “10,000 Waves”.

💚 I can’t believe this is in the middle of the desert! It was a surprise by my family, because Japan is my love. I have been to Japan, so I believed that the spa felt very authentic. The wood is beautiful; the atmosphere is zen; the grand spa; the foot spa; even the Japanese style toilets! And I had a shiatsu massage which was perfect, and authentic tea after. We didn’t stay in a lodging but we ate at the restaurant, which has so many unique delicious things. I need to move to the area so I can come back all the time!!

Took family from out of town for massages and time in baths. With our massage we were granted access to the shared bath. There were so many people there that my 73 year old mother had to sit on the ground. Massage was nice. Atmosphere is incredible.(In response to yours)I understand the difference. I also understood that the guests in the area are supposed to be limited to 18. At times there were more. Upon making the reservation we were encouraged to arrive early to enjoy the bath… and I really would’ve just found it appropriate & safe to, on a very warm summer day, have seating for people to cool off after)

Incredible experience, great customer service, and immaculate facilities. This is my 2nd time here and I can’t WAIT to come back.Plenty of parking. HIGHLY recommend their spa/massage services.I didn’t eat at the restaurant or stay on site, so can’t comment on those.

*Edit. Had a scheduled phone call with Nick. They took the time to make sure they understood why my massage wasn’t great. I appreciate them reaching out and getting feedback. Because of the effort and professionalism, I will still be visiting.Normally I only have amazing things to say about ten thousand waves. But today’s massage just ruined it for me. Thankfully my husbands massage was great as always. But mine was truly terrible. At one point I just asked the lady if she could stop. She kept rubbing my skin in circles until it was raw. Or just putting on oil with no actual massaging. For ten thousand waves this is strange. In the times we’ve visited 4-5 now every therapist has been amazing and knows their stuff. I don’t know if she was actually trained. I’m devastated. My husband and I always look forward to our trips to Santa Fe especially for this spa. When I told the front desk they didn’t even blink. For a $250 massage per person I feel it was nowhere near worth it. And I don’t know if I’d recommend or go again. Because for that kind of money it should be excellent every time. Also the grand bath was covered in tons of debris we had to ask the front desk for a thing to clean it. super strange for a spa that’s normally high quality.

This is the spot to go if you’re looking for a relaxing evening or weekend. The resort is nestled into the beautiful Santa Fe foothills, where the Japanese style buildings are complimented by the landscape. We chose to soak in one of the pristine private tubs, the Ichiban teacup tubs, which also has a private sauna, outdoor shower and cooling birth. Be sure to check out the restaurant for some tasty food before or after your spa treatments. Next time we’ll extend our stay by booking one of the cottages!

I had a new life experience today. I get massage therapy at least once a month and needed some relaxation before I fly out of NM tomorrow. This is a Japanese-style bath house, spa, and hotel in the mountains 20 mins NE of Santa Fe. I booked a massage for 7:30pm on Wednesday for Friday. Availability was good, even on short notice. They allow unlimited access to a grand bath hot tub the size of a pool with a waterfall when you get a treatment. I read the instructions and headed up the mountain. NM decided to give me a spectacular thunderstorm just as I headed up the mountain. I saw a bolt go across the sky and hit one of the peaks. Awesome. Then it poured buckets. I had to walk/run/stop to catch my breath up a japanese-themed trail as rain soaked my jeans, socks, and shoes. Lightning flashed around me to spur me on. I fortunately had my raincoat. I got to the check-in desk soaking wet and out of breath. It looked exactly like a japanese bath house from the movies. It smelled like clean cedar. It was beautiful. They gave me a soft cotton kimono robe and showed me how to work the lockers with a wristband. The service was like nothing I have experienced. They had my wet clothes put in a dry sauna to dry out and gave me water. Then showed me where to go. I changed and waited for the therapist and they provide ice water and tea. Ali was my therapist. He was friendly and very calming. He led me to a small private pagoda away from the noise of the main spa. With the rain pattering on the roof and lightning flashing, he proceeded to grind my sore muscles and stress into oblivion. The rain gradually stopped. I had a great conversation with the therapist. I didnt have to tell him anything. He knew exactly what to do. I dont think I have been more relaxed in my life. After I changed into a swimsuit, I relaxed in the Grand Bath/suana for about 10 minutes before it closed. I wish I would have left earlier to enjoy the bath more. I highly recommend it to anyone visiting Santa Fe. I want to stay here next time because it is also a hotel.

Everything about our NM trip was awesome.The grounds are super peaceful and the vibe from everyone who works here is too. The food at the restaurant is super fresh and extremely thoughtful. Hot tubs are relaxing and romantic. Massages were a bit pricey, but treatments were wonderful. This place is very special.

I was overcharged at the gift shop by almost $30 and sent a message to Ten Thousand Waves via their website (could not find an email to contact them). I would like a refund for the overcharge. Items were clearly marked $3 each and I was charged $9.50 for four of them. I didnt notice until I unwrapped them and saw the receipt. Still waiting to hear back to resolve this.

The spa is very relaxing. I had an excellent massage. Took my mom to celebrate her 80th BD and she loved it. We both had a great experience.

Just wow! I’ve had a 3 night stay here back in May for the first time. The staff were most kind and welcoming. The restaurant was also excellent and very delicious! I’m definitely planning to be back this fall.Arigato! ⛰️⛩️🎎👘🫶🏻

Incredible stay at this beautiful world-class hotel and spa. Worth every penny on this splurge trip for completely unique experience. Relaxing, clean uncrowded spa. Beautifully designed, large room with great amenities, wonderful staff and top notch massage therapists. Excellent food at restaurant as well. Super fun climbing stairs in our robes to go to spa on the beautiful property and making a fire in the wood stove.

We stayed at the resort, used the pools/tubs, had massages and ate at Izanami. We received an average experience for our high expectations. Perhaps more Japanese and night personnel and fewer day eaters.

A must-do if youre in Santa Fe. Beautiful and tranquil spot; the private hot tub rooms are luxurious and a perfect way to spend an afternoon.

My husband and I had massages here over the weekend and soaked in their pools and used the sauna. The place is beautiful, clean, and smells amazing. The staff is all helpful and friendly. We had shiatsu massages. My massage was the most incredible thing I’ve ever felt. I would absolutely return. The only thing that took me back was being prompted to tip on $235 massages. They were incredible, but we paid a more than fair price for our service, why are we expected to tip on top?

Everything at this hotel was fine until the receptionist Nancy showed up. We booked a private tub at 9:15, which is the earliest time available. When we checked in yesterday, we asked if we can start a little earlier because we have a museum reservation at 11, and the receptionist said we should be able to start half an hour to a hour early and we can check with the staff in the morning. So we checked with the staff in the morning around 7:30 and they told us the tub will be ready at 8:30. Then we came back at 8:30 and confirmed again with multiple maintenance staff that the tub was ready. However, when we walked by reception, Nancy stopped us and said the tub has not been cleaned and is not ready until 9 (which is a lie). When we told her that all of the maintenance staff said its ready she said that oh it has been cleaned but the water is not hot enough (another lie). Then the maintenance staff came by and told her its ready, she still insists that she need to check a few things on the computer. So we stood there and waited for 10-15 minutes while she was laughing and talking loudly with other colleagues. She finally let us in at 8:45. At 10:02, she made us leave in 10 minutes and we did not have the full 90 minutes (our reservation was 9:15-10:45). She was very condescending and not apologetic at all the whole time as if we are playing some kind of tricks. If you ever come to visit and see Nancy working here, just try to avoid her because she WILL ruin your day.***EDIT***: the reply below is ridiculous, very likely written by Nancy herself. We are lodging guests so we have the right to use Grand Bath before 9am. Everyone except Nancy has been helpful, but Nancy went out of her way to make our stay unpleasant: she overruled all of the staff to stop us from using the tub when its ready and forced us to leave in less than 90 minutes. She is the problem, not the others, and the hotel needs to train people like Nancy better on how to treat customers with respect.

This resort is located right outside of Santa Fe, nestled between hills. It’s very quiet and there are only a few villas on the way there. Parking is relatively easy to find. There are several parking lots that are of various distances to the resort entrance.Parking and accessibility: If you park at the bottom lot (the one you see when you make a turn from the road), you’ll have to walk up some flight of stairs. The walk itself is quite serene with some Japanese decor at the side of the path. If you cannot walk up the stairs, they have a free shuttle that can take you to the entrance, or you can get to one of those lots closer to the entrance so you wouldn’t have to take stairs. The resort itself has an elevator to take you to rooms, but some private tubs only have stairs that lead up to them.Privacy: the private tubs are reserved for your party even if you don’t hit the max capacity. Although open aired, we cannot hear what’s going on on the other side of our walls. I think each private tub comes with its own private bathroom and changing place and sauna. Ours did. It was such a great experience.Cleanness: everything is spotless and look super new. There is no dust or dirt or water in the bathroom. You can’t tell that someone was using the bathroom before you did. The toilet was one of those Japanese toilets that have a seat warmer.Details: facial tissue is provided. Somehow there isn’t hand soap for the sink but there’s a shower gel in its place. Shower water can get really hot. We have 5 towels provided and that’s nice. If you want you can use the public/shared changing rooms and shower, but these are not squeaky clean as the private one. There’s some ice water provided in your private tub.Sauna: I wish there’s more lighting in the sauna. As we had an evening appointment, it got very dark in the sauna with the one dim light next to the window. The sauna itself can be cramped if you have more than 2 people in there, though small children can probably fit in there comfortably.Views: we had the Shoji tub, and it looks out onto the side of the hill, but not further. It faces west but you can’t really see sunset because the hill blocks it. It’s kind of a boring view.

We ate lunch at the restuarant, shared a private tub with our children and grandchildren and spent a night in one of the lodging rooms last week. Lunch and the private tub were delightful. I felt the lodging failed to deliver the level of service I expect for the price they charge. The room and bathroom are lovely but there are no instructions in the room for the TV, fireplace or bidet. I have a bidet at home but was never able to figure out how to make this one work properly. The heated seat was great but I could never get an adequate water flow to use the bidet feature. We were told by the front desk that live TV was available on Apple TV but we never were able to make that work. After a fair amount of time trying to figure it out we called back to the desk and were told live TV was not available. The most significant concern was our attempt to use the wood burning stove. As soon as we started to build a fire the room filled with smoke, we called the desk and they gave us instructions that did not seem to work. They then sent someone form maintenance who said the front desk instructions were wrong and gave us different directions. After following those direction the smoke in the room was worse. Eventually, we let the fire die, opened all the windows, turned the heat on high and put on our fleece jackets. Everything in our suitcases smelled of wood smoke and had to be laundered when we got home. All in all a very disappointing experience for a stay that we had anticipated with a lot of excitement.

Gorgeous, immersive, relaxing. The private tubs were fantastic. We enjoyed the seclusion and the quiet. The complimentary yuzu body lotion is amazing too! The staff is so friendly, and the environment everywhere is beautiful.

This place is a beautiful escape from the hustle bustle. The massage experience and soaking in the tub will be an experience you won’t forget! Don’t miss an opportunity to have an excellent meal in the restaurant.I’ve been many times over the decades as it’s one of my favorite places in the world.

Soaking in the hot tubs at 10k waves is always serene and refreshing. make sure you book in advance as they fill up quick. staffs are super friendly.

Close your eyes and you’re in Japan. Your transported through your surroundings and authentic Japanese experience. Food and service 5 star. Make reservations way in advance.

This review is for the lodging experience. I usually don’t leave reviews, but I’m posting here to share information I wish we had so that our expectations were right-sized. This is not a traditional onsen or hot springs resort where you can spend the day exploring the grounds and the pools. With lodging, you get access to one pool (the “grand bath”). This is an enclosed area with a small pool and sauna that you share with all the other hotel and spa guests. All the other pools are reservation only and cost extra money. In retrospect, the email we received after booking mentioned that we could book private pools at a discount (20%) but we had no idea that our lodging costs ($$$) did not grant us access to the full grounds. Since we weren’t aware, we found ourselves disappointed, especially since the one pool we had access to was crowded for much of the time.We felt like we bought the base package without understanding that there were levels. To get the experience pictured and described, we needed to pay extra/make reservations and be in the know. This extended to the restaurant as well; we made a reservation without realizing that we needed to specify which table (by a window, etc— when we were seated, we sat in an undesirable location near a lot of foot traffic. When we asked about other open tables, we were told they had been specifically reserved). The whole vibe was elitist and clubby. Laughably in retrospect, we also had hoped for an authentic onsen experience, and what we got was a very American one. I suppose we should have known.In short, if you’re looking for a hotel with an attached spa while you’re exploring Santa Fe, this place is great. Hike, shop, try the restaurants downtown. If you’re looking for a special resort treat, make sure you know you need to book and pay for all the extras!

Fabulous time enjoying the Shoji hot tub, with jets that really massage!The sauna,cold plunge pool&shower room were so clean&enjoyable.An extra treat is the heated toilet seat w/a multi function bidet 😊

Beautiful location and buildings. Went here with my wife for a facial that was gifted to us. Got to spend an extra hour and half at the facilities before and couldve stayed till close that night. Mostly enjoyed the outside hot tub area, which included a cold plunge and sauna, but also enjoyed the foot soak area too. The place is beautiful, both what theyve built and the natural beauty of the area. The staff were all professional and courteous, as well as very friendly. Never had a facial before but enjoyed it here, as it included some massage as well.

The massage I received by Jeffrey was uncomfortable as a result of a hangnail and his rough hands. He did work on and jaw and neck and face which was a request but the discomfort from his hands and cuticles was hard to take. They also charged my friend who scheduled the massage the fee so that needed to be corrected. We reserved a two double bed room and got a king. We reserved a restaurant reservation and was put outside in a make shift pavilion for the overflow. We made reservations well in advance and didn’t understand the confusion.

Very relaxing and quiet environment. The view is amazing from the private hot tubs.

Amazing experience with my wife using thier spa. We rented a tatami for 90 min and enjoyed solitude in our own private warm bath and sauna.

We had tub soaks every day, massages and facials. The breakfast bento boxes were phenomenal. The serenity and peace I felt on campus were unparalleled.

We visited for the spa and private tub experience, unfortunately due to some maintenance issues our tub was cut short but were still able to enjoy the many other amenities and grand bath! We also received the Japanese facial which was extremely lovely. All the employees were extremely accommodating and polite. We will be back!

Soaked in the Waterfall tub. Lovely enclosed environment with trees, boulders, hot soaking tub, cold plunge with waterfall(could be colder IMO) sauna, private bath/shower, and places to sit and cool off. It was snowing, a little otherworldly, relaxing, and rejuvenating. I can recommend the tubs, the spa, and the restaurant. I have never stayed in the rooms.

Had a Japanese facial by Marla. Oh my god! The best ever. I dont know what she did, but I came out looking so fantastic because of her. Thank you for being an awesome person Marla! Seriously, if you havent- book a japanese facial and get it done by her. She works magic, and is such a sweet soul.

Absolutely AMAZING spa day and lunch here!! We came during the first snow of the season and it was beautiful and simultaneously very warm with our hot spring soak and all the heated floors. Everyone was very kind and helpful. My sister and I both had unique massage experiences that are hard to find in other locations. The restaurant was also excellent and had lots of vegetarian options for my sister as well as an incredible sushi bowl.

My family and I rented a hot tub for an hour and a half. We enjoyed the other things available to us at the spa. The relaxation room, and the foot soak. Everything was wonderful, and had private restrooms for us to change in with all of the necessary accoutrements. We love coming here for a special pampering day after skiing.

We got terrible service. It ruined our night. We felt completely ignored and unwelcome. We left. We were celebrating a really important day, I cannot believe how awful our experience was.

This is an outstanding place to relax and unwind. The expert spa services, private hot tub experience, and overall environment cannot be beat. One potential area of improvement is transparency of spa package prices on the reservation confirmation emails. Also, it was strange that there is a per person rate for a private group amenity, rather than a flat rate for the area with a maximum number of people. I was informed about the total price at the end of my visit, and it was significantly higher than expected. There was a brisk interaction when I asked questions. Hopefully this will be worked out for the future!

If you need some R&R and you want a place that feels surreal, this is the place. My wife and I visited and had a private outdoor bath. It had a private sauna and bathroom. Honestly I felt so revitalized after visiting. The price was really good for what all you get. Will definitely be going back soon.

Excellent and creative cuisine in a gorgeous, well-curated atmosphere. From drinks to apps to shared plates to dessert, everything is perfect.

I reserved a public pool soak on a thursday for 10:45 am. the staff was very friendly and accommodating. they gave me a quick tour of the place and answered all my questions.im giving 4 stars because the communal pool was pretty bland. it was small like a baby pool and only 2 feet deep. I was expecting a little more as far as the size and depth of the pool. If i went back i would absolutely try to book a private pool. Now it was very neat that a sauna was just steps away from the pool so I didnt have to walk very far in the freezing cold. it was snowing that day so sitting in a pool of hot water with the snow blowing around me was pretty awesome.With that said, the private pools look amazing (only seen pics online) but it is very difficult to book one as they are always sold out.i like that this facility gives you robes, slippers, a towel and a locker at no additional cost. there is ample room to change and of course showers are available.i had a burger and a glass of sake at the restaurant and both were amazing.Overall it was nice but i wish the communal pool was bigger and deeper. I hope to one day go back for a private pool soak

We came for the hot pools and it was a good time. We ended up coming right as a snow storm was coming through so the drive up was sketchy and parking was a bit rough. The pools are outdoors so luckily they had a private changing room right next to the pool. It was actually very nice to be in it as it was snowing and offered a hot/cold experience. I believe it was either an hour and fifteen or an hour and a half. The staff rings you a couple times before your time is up and were very friendly when we asked to check if it was possible to squeeze into dinner (unfortunately it was not). Roughly $250 so not cheap but not crazy for how nice it was. Definitely would go back, but maybe only in the colder months.

Ranking: Bessou, Spring Moon, High Moon, Suigetsu, Full Moon.If youre eating at the restaurant I recommend the tatami table for a group or the bar in the back if its just 1 or 2.

I went here for the first time when visiting my mom in Santa Fe. We got a massage, used the spa facilities, and ate lunch at the restaurant. The massage - just what I needed and perfect level of pressure with Pascal. I was on cloud nine when I finished my appointment. The facilities are beautiful and the ambiance was perfect - with impressive wood work, a snowy landscape, koi ponds, etc. I loved the Japanese robes and the matcha roasted rice tea. The bathrooms/changing stalls were clean and the products smelled great were gentle on my skin and hair. The service was friendly and comforting. Lunch was really special. We sat outside in a warm tent overlooking the Santa Fe mountains. I am a dairy free vegetarian, and the selection was plentiful. The sesame noodles were delicious, but I thought for presentation, black sesame would look better on squid ink noodles. The mushroom medley was divine. The cucumber avocado salad was so flavorful, and the portion was generous. The crab rice balls did not have enough crab, and I’d skip that dish for something else. I had a yuzu marg with a really delicious yuzu sugar rim (and yes I was licking the rim to make sure I didn’t miss any.) Our server was excellent (can’t remember his name, but he wore his hair up and had turquoise streaks.) His back server was also very helpful. My only complaint is that the services are a little pricey and inaccessible.

It’s rare for something with such a strong reputation to live up to the hype. I could not be happier with our experience and the peaceful tranquility of it all. Thank you all.

I was a frequent patron of ten thousand waves for many many years before Covid-19 I would visit twice monthly and get the day pass to use commune facilities it was $24 and through the years the prices slowly went up with in reason a couple of dollars and pre Covid the day rate was just under $30 dollars to be expected cost of doing business price increase it was reasonable and not ridiculous! Now post Covid 2024 it has become ridiculously greedy and out of control it’s NOW $62 dollars for 90 minutes greedy SOB! I would rather take my business to Ojo Calente!!!

Well curated Japanese retreat in Santa Fe. We loved the restaurant and delighted in trying new things.

Best Japanese Spa in America. Everyone needs to try 10,000 waves at lease once. All day access to the Grand Bath and Sauna come with a massage or hotel room. Don’t miss the grand bath. The massages are fairly expensive but worth it. Best massage therapists I have ever been to.

I visited this place yesterday with a friend in search of a authentic bowl of Ramen and even though we didnt find ramen, we found something even better. When we arrived the area was beautiful even in the winter. We got inside and the atmosphere was great, the kind lady in the front was nice to see if she could squeeze us in because this is mainly a reserve to eat type deal. She squeezed us in within 10 minutes. We were sat at a small booth accommodated for two, the tables were set us beautifully and they poured us wayer and let us look over the menu. We were poured water and our very great waitor Jon or John even teached us about the restaurants and its authentic foods. After we decided what we wanted we ordered, we ordered a hot pot and were moved to a larger table for safety purposes. The waiter was very professional about our safely. And when the food came out not only was it stunning, but it was soo good, so flavorful and filling. This was one of the best experiences in a restaurant. Thank you! thank you staff and workers for makimg my experience the absolute best. Cant wait to go back!

The experience was amazing!! The hot tub was very relaxing, and many amenities were available. Nice teas were offered, and the staff were ver welcoming. There was a foot bath, relax room, personal showers, and an unlimited amount of towels and slippers. The personal hot tub, cold plunge, and sauna were great, and the experience was centering.

First visit for my husband and me... we will most definitely be back. The property is not like any other I have been to - its more of a relaxation destination than a hotel with a spa - but very close to town in case you need that stimuli! :) Entire experience was amazing and wishing I would have added another service! Warm water foot-soaking area, enclosed relaxation room with beautiful music piped in, public as well as private hot bath areas are all part of the experience. Dinner at Izanami was incredible (and Im usually not a fan of Asian cuisine). Our Blue Moon room (more like a villa) was impeccable. The only negative for me was no fitness center. So if you need to get a workout in, you will not have that opportunity while you are here...something the property should strongly consider creating for their clients who are at least staying onsite. Looking forward to the next time we can experience Ten Thousand Waves!**In response to the owners reply about the trails surrounding the facility. There are many trails - my husband and I are avid hikers - however, inclement weather and altitude can affect some travelers not acclimated to the elevation. A small fitness center would prove to be useful for many guests staying onsite as well as a possible additional revenue stream...aka small resort fee of $10-$15 for use of a fitness facility.

My 3 girlfriends and I stayed at High Moon for 3 nights, and the lodging exceeded my expectations. The bedding was very comfortable, and I loved the kimonos and haori jackets that we could wear around the resort. Also, I think every toilet on site is one of those Japanese bidets which is a huge plus, although I wish it came with some directions. I had read another review that said the breakfast bento was too light, but it was plenty of food for us and delicious to boot. Our kitchen came with a Keurig machine for coffee and an electric kettle & really good green tea bags. There seemed to only be 4 sets of all the dishware and utensils, but we found that housekeeping would wash any dishes we left in the sink which was nice.Two of us had massages (I had a shiatsu massage with Karma), which were excellent but definitely not the cheapest. We booked the New Wave hot tub suite for one night and really enjoyed the privacy and large sauna. I used the Grand Bath probably twice a day otherwise, and never found it crowded (sometimes we were even the only ones there!). It was really nice to have access to the Grand Bath throughout our whole stay, which is really the reason we stayed there.We also had dinner at Izanami one night and everyone was very impressed with the quality of the food.I think the only thing I wasn’t prepared for was how hard it would be to climb all the steps in the high altitude (coming from someone that lives at sea level), but it was worth it.

My Wife and I just spent our honeymoon here. It was incredible. We stayed in the Sailor Moon suite and it was perfect. Room service was on point. The food here is smart delicious. The spa is so relaxing and the grounds make you feel like youre in a bath house in the mountains of Japan. Spa cat was an incredible host. He came to visit every day in the morning and at night for cat naps. I highly recommend this place for anyone looking to get away and relax!

Dinner and a soak. Massage services available plus a gift shop with quality items and bathrobes for soaking. The outdoor jacuzzi is really nice and especially beautiful warming in winter as it snows. Costs are somewhat prohibitive to make it a regular visit. For tourists its like a dream. Ask about local discount if you live in NM or in Santa Fe.

Truly relaxing spa experience. The steps up to the spa are lit up by lanterns, which increases your anticipation for the spa experience waiting up top. You enter and immediately are surrounded by soothing sounds of cascading water from the little fountains they have set up in the spa. We had a private hut tub suite rented with a cold plunge pool, sauna, and attached shower. I greatly enjoyed the views of the mountain sprinkled with snow while relaxing in the hot tub. The staff were so nice, and the entire place smells amazing. 100% would love to return and immerse myself in this spa experience again.

Not sure what to add that hasnt already been said about this place. They have really taken the art of Japanese relaxation to a great level. I went to Japan this year and was inspired to go because of this place in fact. I would say this location is nicer than most Onsen in Japan that I visited. They continue to improve the property you can see some construction still happening. We stayed at the small apartment called Bessou. It is at the lower half of the property. There are a great number of steps to climb to get up to the spa I will say and in a robe it gets a bit chilly in the winter. Parking is at a premium up at the spa as there is a restaurant next to it.

We rented a private hot tub suite. It was the most relaxing time we had on our vacation. The suite was clean and quite large. The hot tub was the perfect temperature, the sauna was incredible and the cold plunge pool was a welcomed addition. The cold plunge might be difficult for some but it isnt really much different than lake Michigan in June.Prior to the appointment we enjoyed walking around and using the foot soaking tub. Its a bit deeper than the ones I had experienced in the past but if you have been hiking its an amazing way to relax your feet.

We rented the Waterfall suite for our anniversary and it was the most relaxing experience. The suite had a large hot tub, a waterfall cold plunge, a sauna, and a private washroom with shower. The staff was very nice and we had a lot of fun. Would highly recommend.

I had an 80 minute treatment with Kai. It was hands-down, the best massage I’ve had in my life. I felt cared for, nurtured, and healed. Kai gave me the time and space I needed to recover post treatment and listened to my needs prior to the massage. The surprise seated ending was amazing. The spa is beautiful, the atmosphere is relaxing, and there is ample accommodation for refreshing afterwards. I am already looking for an opportunity to come one last time before I return home…kudos to 10,000 Waves~ and to Kai.

Very nice, unique Japanese themed day spa. They offer a wife array of massages; all of which gain you access to their grand bath, quiet room, and foot soaking bath. I would suggest 1.5-2 hours for use of the spa facilities, but you won’t need much more than that unless you just want to spend more time relaxing. We did not opt for the private baths as the day we were there wasn’t very busy and the community grand bath was greta enough for us. My massage was wonderful. Laura did an amazing job working out my stress! Great place for teenagers too.

Wow. Incredible. Food is delicious and unique. The spa is unreal, one of the best Ive ever visited. The people were so kind and hospitable, the massage was perfection. Clean, comfortable, and just what we needed.

The Japanese spa experience was truly enchanting. From the moment I stepped in, the ambiance set a serene and calming tone. The traditional decor was beautiful, and the staff were so warm and welcoming. My favorite part was the hot stone massage, which was incredibly relaxing. After the treatment, I indulged in a soak in the Onsen pool, which was soothing to both my body and mind. The overall experience left me feeling refreshed and rejuvenated. I would highly recommend this Japanese spa to anyone looking for a unique and rejuvenating experience.

I came for a spa experience. I also visited the restaurant. It was wonderful. I was concerned that I would be cold in winter taking outside bath, but I was not. There was even Japanese toilet. :)

The spa here is amazing. Very calming place with lots of areas to relax. Grand bath with cold plunge is a nice warm community tub that is large and spacious. The relaxation room is quiet and calm. The massage therapists are first rate. This facility is a place to spend several hours and just unwind and relax.

We went for a spa day, and really hated the spa’s common areas. It’s like a waterpark, no proper changing rooms just public restrooms to change in and metal lockers to stash your stuff. Crowded dirty hot tubs. Only go if you can get the private rooms - those appear to be the only ones they care about making nice. I’ve been to way way nicer spas for the money.

We did the 90 minute Ichiban hot tub. Very friendly staff, everything is provided such as a pitcher of ice water, kimono robes, shampoo, conditioner and shower gel for your post hot tub shower. The tubs are small so my husband took one and I took the other. Very relaxing and peaceful. There is also a napping room in your suite. There is also a Drybar hair dryer for after your shower, and an outside shower is included as well. The spa is located on a hill so there is a lot of uphill walking from parking to the spa. We enjoyed the hot foot bath while we were waiting beforehand for the hot tub private room. Value for your money 5/5.

OMG! This place is a Japanese gem in middle of forest! We were there just for small dinner and drinks and loved it! Very well organized and clean and quiet specially there was no music at dining room ( I love it ) and costumer service was as amazing. You can’t believe how fresh was their fish . They also have more than 50 different sakes ,actually you can have sake flights too! Owner of business came to us and we had a friendly chat with him ( he is funny) and told us about freshness of fish ! I can tell this place is one of the so few best places in New Mexico. Pretty soon we will go to try their spa and food again . Just 5🌟!

Best Spa Day I ever had. Tub rooms, Massage and first facial! Lunch was full of great new tastes and flavors! Beautiful Location.

Went as a birthday present to myself and I will be going back. I had the body and sole massage. I was in my own little cabin with an amazing masseuse, Diana! We sat in the pool after using the foot bath.

I went there to relax, but I left enraged. Wheres the men only tub? I paid the same price for 2/3 of the experience. Sexism at its peak.Edit: why should I have to pay extra for a mens tub when women get one for free? What a joke.Overall nice facility. For women.

Amazing. I come here once a year. The rooms, the atmosphere, the staff... Everything is 10/10

Today March 19th, my friends and I went in for a girls day and to receive a massage. The place is great! But I am SO DISAPPOINTED in the massage I received. My friends came out and explained how much they loved there’s and everything that was done and I received none of that! I am so disappointed because the massages here aren’t cheap at all! And to not receive what u paid for truly is disappointing. I expressed my feelings to the lady at front desk checking us out and basic did not care or do anything at all. I definitely will not return here ever again.

My wife had a 80 minute hot stone massage for $255, including tax. The suggested tip was $47. Although the massage was great and the place is beautiful, it was too expensive. Further, she was told that they would talk to me as to what I could do during the massage, but they never did.

If I could rate this 0 stars I would. I came with my girlfriends, we had booked this months in advance for our girls trip. Some of us getting facials, some of us getting massages. Everything was great until all of my friends were called for their appointments and I was left sitting for 45 minutes waiting to be called. Finally the manager came over to tell me that my facialist didn’t show up. They offered to get me into a massage but couldn’t until later that day. My friends and I had one car so obviously I couldn’t stay. I asked if we could get sushi at the restaurant instead but he said my friends couldn’t join and there was only a spot for me. Why would want to go sit and have sushi by myself when I have 8 other people with me, we even asked for a smaller table of 4 and that couldn’t be done. He then gave me a gift card that expired in a year (I wasn’t sure the next time we’d be back if ever) so instead of hoping we’d make another trip to Sante Fe, my friends had the great idea of spending the gift card on items in the gift shop as they had a ton of great brands. I picked out products equaling up to the gift card and brought it to the front. The manager told me that the gift card wouldn’t be set up for two days so I couldn’t use it. My friends asked him if they could charge it two days later so I could still get the products and he said no. He was VERY rude and dismissive. One of the worst customer service experiences.

My partner and I stayed there for 2 nights and he booked me the Cannibliss massage for my birthday. The location was beautiful and very relaxing.However, I had a really strange and unsettling experience with the massage which is the main reason for my low rating. We stayed there in May earlier this year, but three months later I still think about the massage because it was so disturbing.I believe his name was Scott who gave me the massage. Scott was courteous but throughout the massage I noticed there were many awkward pauses in between. Example: he would remove the thin blanket from my leg, leave it exposed to the air for 30 seconds-1 minute, recover my leg with the blanket, lift the blanket again a little bit later, then proceed to massage. I couldn’t figure out if he was just getting more massage oil or if he kept forgetting what he was supposed to be doing. This happened more than 30 times, I stopped counting. It was not a relaxing experience because I became vigilant of where he was and what he could be doing since he was pausing so often.The final coffin in the nail, was at the end of the massage. He had taken out my bikini that I had hung up and wrapped it in a towel - he made it seem like it was a courtesy service but I’ve never had any spa touch or remove my personal belongings without asking me. But that wasn’t the creepy part. I’m obviously naked underneath a thin white sheet. He told me to roll over. I did, and proceeded to get up. But he slid his arm underneath my knees and the back of my head and when i protested, he shushed me and told me to “let him do the hard work” before cradling me to his chest. Yes, while I’m completely naked and vulnerable, he pulled me to his chest and almost lifted me off the massage bed. Why was that necessary? Why was he finding ways to keep touching me? He did not ask me if he could assist me or if I needed assistance. At that moment, I was acutely aware that I was a naked very petite young woman in an isolated room alone with an older stronger and bigger man. That did not feel good. It felt predatory and was the complete opposite of a relaxing experience. I may go back for the hot springs, but I will not be booking any massage again.

AJ the best massage therapist!Beautiful spa. I will return!

Best spa experience we have ever had, hands down. An amazingly well-designed, peaceful setting. My husband and I started with a 90 minute private hot spa experience, followed by an amazing Shiatsu massage. Heaven. We topped it off with a great lunch at their onsite restaurant, Izanami. Not cheap, any of it, but all well worth it.

A gorgeous, relaxing and nature-filled visit to Ten Thousand Waves this evening. I have been to Japan and many private spas and hot springs before and this private bath was the best experience I’ve had in the US. We had booked a private bath in the traditional Japanese onsen and upon arrival they provided us with kimonos to change into alongside slippers. There are lockers in the changing area to store items and they provided white baskets to bring other items to the bath/spa.We waited in the rest area where we enjoyed hot matcha genmaicha and a relaxing foot tub area next to a koi pond. I recommend arriving at least 30 min earlier to enjoy the scenery, rest area (with quiet relaxing music), tea and foot soak so you won’t feel rushed to your spa appointment.The spa and resort is built with Japanese style architecture and garden areas. The onsen private bath had a private tub alongside a sauna and seated bathing areas alongside a private rest room and bed/napping and resting area. The evergreen shampoo and body wash provided in the bathroom was so pleasant in scent. I brought my own face mask, mint essential oil and hair shampoo and conditioner to use as well alongside moisturizer and hair products as there was a location to dry hair (with a hairdryer) and get ready post private bath. Well worth the time. The 90 min was plentiful relaxation time.Main downside today was the service was lacking - they did not notify us 15 min prior to the end of our bath and we checked time ourselves. They did not notify us where the drink station/tea were at the beginning when we waited and we found out ourselves after seeing other guests drinking tea.Overall a relaxing time in a peaceful environment with authentic Japanese tea and bathing experiences.

We reserved the Shoji private tub, which was lovely and very private. However, the folks before us had the water temp turned down and it was never actually hot for us so we spent more time in the sauna. Very friendly staff, didn’t have any trouble checking in, making our reservation or finding parking.

This was an amazing place to go and relax in hot tubs. The whole experience was wonderful.

We visited Santa Fe for a quick getaway and had a very peaceful experience at 10,000 Waves.At check in, we were told about Avi the spa cat, who ended up visiting us after our evening massage treatments.He made our stay!My massage therapist was phenomenal! He truly listened to my needs and delivered a beautiful session. I floated back to our room afterwards.Cant wait to come back.

Hands-down, the coolest spot experience of my life.First and foremost, the location is phenomenal. It’s nestled in the mountains just outside downtown Santa Fe, but you feel like you’re in another world. The architecture is unbelievable.Our group rented out one of the baths, which very easily accommodated 10 of us. We bounced back-and-forth from the hot tub to the cold plunge pool, and then into the sauna. The views from the hot tub were amazing, as our area had a wire fence that allowed us to stare out at the surrounding beauty.Several folks from our group got massages, which they said were the best they had ever received.If you’re looking for rest, relaxation and pampering while you’re in Santa Fe, this is your place!!!

Gorgeous luxury spa! Beautiful mountain views! Staff were so lovely and accommodating. Worth every dollar to treat yourself here.

Check in definitely left a bad taste in my mouth - having spent the amount of money and time to get here, having to carry our fifty pounds of luggage and hand luggage across what seemed like 200 steep stairs was really just quite disappointing, especially after having called and talked to reception and notifying them of our luggage situation. Being told that it is drivable would have saved me and my partner so much disappointment and pulled shoulder muscles to get up to what is supposed to be a “relaxing” getaway. The front desk was unapologetic through this exchange and just denied that they were who we talked to when we rang the telecom. Sad.Edit: biggest spider in the room!!!!

Awesome! Amazing! As always we love coming here. Thank you to the amazing staff for taking great care of us on Cass birthday.

I booked two massages for me and a friend and had an afternoon of soaking.The soaking was great but the massages felt phoned in. They were extremely pricey and not worth the money. I left feeling really disappointed and robbed. Also, ten thousand waves never reached out to me after asking how I enjoyed their spa. Both me and my friend work in the spa and resort industry and we’re appalled at their level of quality for the prices we were paying. High prices set high expectations and they were not met. I’m not sure I’ll be returning again and certainly not going to have a treatment here again

We went for the spa, it was wonderful. Didnt want to leave.

Came with my girlfriend for a private soak. The property is beautiful and the amenities are top notch.The private soak areas have a large hot tub (probably large enough to comfortably fit 6 to 8 people), a private sauna, private bathroom with shower, a cold dip tub, and filtered water tap. The area had the perfect amount of dappled shade, and a view of part of the mountainside.90 minutes was the perfect amount of time to fully relax and get to enjoy everything. We arrived about an hour early and we were able to use the foot bath and meditation room before our soak.The gift shop has a lot of unique Japanese and health/beauty items. Its definitely worth a walk through.I plan to return for another deeply relaxing day.

...if youve not been recently, The Waves has evolved into a world class destination...the drive through the well planted grounds takes you to another place, Japan?, yes a larger restaurant with fab views, very interesting food, etc. But its the grounds that really set the tone, take a walk up steps to spa...

It was a great experience! I booked a private hottub experience. My husband was supposed to come with me, but backed out. Im SOO glad I went! The private hottub was fabulous, with the cold plunge, dry sauna and bathroom. Ah-mazing! Then I took time to enjoy the foot soak and meditation lounge before my 80 minute massage. Masseuse, Jesse (female), was awesome. I get massages at least 2 times a month and she was great. Perfect pressure and worked the areas I indicated needed assistance.If I ever went back, it would be an amazing girls weekend getaway/treat.

We spent two days there, we booked the private hot tubs on the day we arrived, and bought the spa products we like. Everything else was great until I got two charges after I checked out, $26.50 on the day I checked out and $60 the following day. One of my friend really likes the conditioner, so she took it and she was willing to pay if theres any charge for that. So when I first received the notification for $26.50, I was not paying attention, I thought that was the charge for the conditioner. Then I got the second charge of $60 the next day. The first time I contacted them, they claimed it was charges for shampoo and conditioner, and a USB charger. Later, I was informed that was for conditioner, lotion and a USB charger. I called several times for detailsand investigation request, but they kept transferring me to other department without answerring phone calls, no response afterwards. None of us knows what that USB charger looks like and where it was. This is the first time that I have received extra charges after checking out, and it is insane they put on extra charges for something we should not be responsible for. Definitely not going back again!!!

My Wife and I celebrated our 2 year anniversary at Ten Thousand Waves and Izanami. The cuisine was amazing, everything we ordered was flavorful and delicious and our waitress Christine gave us flawless service. The entire experience was relaxed and beautiful and all of the staff was pleasantly accommodating. We booked the Ofuro Room with a private tub, sauna, Japanese style shower and cooling room. Everything was clean and delightful. Perfect for our romantic getaway. We will certainly be regular visitors in the near future.

We absolutely loved our relaxing private pool experience here! My girlfriend and I drove to Santa Fe from Denver in 2021, but did not stay at the on-site lodging (so I cannot accurately comment on the rooms). However, I can comment on the private pool, which was Fantastic!As you can see from my attached photos, the pool itself was long and luxurious. Being tall, it was nice that I could fully stretch out fully. There was also a traditional coal-fire sauna included in the room, which we thoroughly enjoyed. Additionally, there were private bathrooms and showers, and a sitting / lounging area with an open view of the beautiful nature surrounding, and a pitcher of ice cold drinking water was provided.We were a bit unsure how it would play-out during COVID times, but the grounds were clean and regularly disinfected, and the staff at 10,000 Waves were professional and helpful in clearly explaining the rules to us when we arrived.I would definitely like to return again and recommend 10,000 Waves for anyone looking for a relaxing getaway.

My friend and I stayed at Ten Thousand Waves in the Hangetsu room recently. The room was clean and nicely designed with a small fridge/tea boiler/coffee maker/bidet. The entire campus of the hotel and spa is aesthetically lovely and is very green and lush. The grand bath is peaceful and hot with a dry sauna and small cold pool next to it, though offers minimal seating. The staff was nice, and the spa service (hot stone massage) was quality. The restaurant is also quite good, and is well worth the price!I had a nice time here, but feel I would like to share a review because given the price of the room/spa there were a few things that really disappointed me about TTW.First, the hotel is not very physically accessible. Luckily, my friend and I could navigate this however the pool doesnt have stairs or much of anything to hold onto getting in and out, and there are lots of stairs around. We had to carry our luggage up and down a few flights of stairs to get to our room and the hotel did not offer to help with this. The elevator to the spa was out of order while we were there. When walking up the stairs from the lot to check-in we noticed signs listing how many calories you would burn walking to the lobby which I though was distasteful and not eating disorder friendly/conscious.Second, the hotel has a cat that lives there and goes in and out of the room (if you let it). This was an issue for me because I have cat allergies that were triggered in our room. I was disappointed this wasnt shared up front, as I may have chosen to stay elsewhere and just visit for the spa.Third, the free breakfast was really disappointing. It was worse than your average Holiday Inn continental breakfast. The first say we received yogurt, a cold slice of quiche, fruit, a box of almond milk, and some granola that had a sulfurous flavor. The next day we received a half sized yogurt which was shoved in a container with the granola and fruit pre mixed and soggy.Fourth, this is a dog friendly hotel which I could be down with except that whoever was next to us had a dog that was incessantly barking. It must have been triggered by small noises because we heard it barking on and off day and night.Lastly, they dont offer filtered water in the room. There are glass bottles in the room filled with tap water, and the tap water has an awful taste that you cant even hide when using it to make tea.Overall, it was pretty here but I would not stay here again. It wasnt worth the price. We really enjoyed Hotel Santa Fe down in the city. I would come back for the day to use the spa/restaurant.

A day here was a gift from my son and his partner and what a lovely gift it was! The grounds and architecture are a feast for the eyes, beautiful and relaxing. The food at the restaurant (at my awesome server’s suggestion, I had the cucumber avocado salad - oh wow!). The environment in the spa is so beautiful and conducive to relaxation and the massage therapist I saw provided the best massage I’ve ever had. Highly recommend Kala. If you have a chance to get to this spa, allow yourself a full day, you’ll be glad.

We came here mainly for the spa. The guest room was so popular and sold out very quickly, but going to spa only is also a great experience. The staff is friendly, they will kindly tour you around. The room is clean and private, we had a wonderdul and relaxing experience. The decoration is very Japanese style, good for taking photos.

The food was delectable, service impeccable, and the gardens create the most beautiful atmosphere. You feel as though you have been transported to Japan! We also loved the gift shop of imported candies, teas, and dishes. The only thing I do not recommend is the matcha dessert, none of us liked it. Everything else was amazing though!

Unbeatable Santa Fe spa experience. Everything about 10K brings you down to earth and back into your body. The baths are the best part. Imagine soaking outside, eyes closed, in glorious warm water. You feel something cold on your face, only to open your eyes and realize that it’s snowing. You look around and see a few deer walking through the forest beyond the fence next to you. Where else would you find an experience like this?

We’re here near the end of the year, so it’s expected to be quite cold up here. Each room here is quite an isolated property, so you’ll have to walk out there in the open in order get to the lobby, spa, or restaurant.They do provide free shuttle upon your request as another option. Their whole campus was actually really beautiful, so even in the cold, you might want to take some time to walk in the snow to appreciate the view and the vibe. It absolutely worth it!

Such a unique spa for New Mexico, in the best way possible. It wasn’t too big or crowded, and each massage room was its own little hut. It was peaceful and beautiful, and the Japanese architecture and decor was beautiful.

Amazing! We stayed in 1/2 moon which had a private courtyard and was off the main path, meaning no one walking by your room to go to the spa/dinner. The room was lovely and they had a nice little set up for our dog. Its also next to a small parking lot which is great for loading in/out of the car. Nice amenities in the room like robes, wet bar, fridge, coffee/tea and home made granola.Yes, it is a little tricky to find the entrance to the spa to check in when you first arrive (they could have a few more arrows), but after that the rest is easy. We enjoyed the large soaking pool many times. The restaurant is not to be missed. We will be back!

Came here for an early Valentines day weekend. It was absolutely lovely. We reserved two baths for the day, I highly recommend the waterfall bath!They gave us robes in the room but mine was a little snug but I was able to purchase a fluffy sized one at the gift shop.Such a beautiful place to stay!