Since flame opened up it became my go to spot. The shop is very open figuratively and literally, when you walk in you get visual of the whole store to be greeted by one of the friendly security staff. The bud tenders always try and help you find a product that’s right for you, becoming a regular like my self you obviously get to build sweet relationships like my guy Ted who’s been helping me out since the place opened. To make it short this place has great daily deals, a great location and great people!
Went here for the first time on Memorial Day. They had some great deal going on. Most of all the selection of any product is huge. Great place to go for lots of options. Lizzie was the bud tender that helped me out. She was very kind and helpful with all the products. Would definitely recommend checking Flame out when youre in the area.
Awesome dispensary! Great selection, fantastic “New Customer” discounts and helpful staff. Lizzie, in particular was extremely knowledgeable and patiently answered all my questions. Would absolutely recommend!
Prices are always a good deal. Ashley is so helpful and doesn’t mind how long it takes to help me find the products I need. She’s definitely one of my favs but I think everyone here is wonderful!
Excellent selection, with amazing prices. The staff there was so personable and friendly, and most importantly, the ladies were very knowledgeable and helpful. Ashley, Lizzy and Jordan all ended up helping me today in one form or another , and I am very appreciative 💪🙏
Huge selection of different brands and products, extremely friendly and knowledgeable staff. It’s super clean and well organized, and you get to skin the wheel for a coupon at the end do each visit. Ashely helped me out today and was friendly and fun to talk to. She helped me pick out an infused pre-roll that I’m excited to try tonight!
I know nothing about Cannabis and I wanted to get a birthday gift for my daughter, Lizzie helped me select an amazing group of products that my daughter absolutely loved, the staff was amazing and the entire purchase experience was wonderful, easily the best retail experience I have had in any capacity. Lizzie introduced me to the owner Steven who was also very nice, socialable and knowledgeable!I live this place and have recommended it to friends and family!
I went in with a budget and they spent so much time with me, going above and beyond, making sure I got something that worked. I didn’t get their names, but there was a guy and gal behind the counter and a security guard; ALL of whom were kind, generous, and welcoming. Not to mention, you get to spin a prize wheel for a deal before you go that you get to use as a discount for next time. My new favorite dispensary. Such a fun experience. And I got completely HOOKED UP. Thank you for making my day!
Amazing shop. They have a big selection of everything. Best shop in Santa Rosa. Best bud, tender Alexis she knows her stuff very helpful and knowledgeable. She recommended some great strains This will be my new go to spot. Definitely recommend.
First off, the security guard at the front is amazing he is so welcoming and kind.Carl. What can I say,Thanks for going out of your way to make my day a little easier.Jordyn. Your the Bees Knees! Thanks for the kind words and your experience with the products is so amazing 👏See ya next time 🔥
Love this place! So big and looks real nice. They have a huge selection, great prices and the staff was super friendly and helpful! Will definitely be coming back and telling my friends about it too.
Awesome dispensary with great customer service! They had a really good selection of goodies to buy!!! I highly recommend going to FLAME!!🔥
Lizzie was incredibly helpful during my first visit. Her polite demeanor and positive attitude made the experience enjoyable. She assisted me in finding exactly what I needed, and her expertise ensured I left satisfied. I love the dispensary variety and slections and definitely will be returning because of lizzie, thank you girl!!
Great weekly deals, solid selection of items, and a welcoming staff! Shoutout to Ashley who finished up my order with the quickness as well!
Unbeatable prices. Great quality. Friendly staff: Teddy, Daisy, Security Anthony, Lizzie from the bay, and everyone else there are super helpful.Flame is HiGHLY recommended.
A Very nice dispensary with Friendly people. When you first walked in you’re greeted by Anthony who is the nicest security guard you’ll ever meet. We definitely look forward to seeing our friends at flame.
Ashley was friendly and helpful; great recs kn products and deals. Really nice shop.
Have shopped here a couple times today I sent my girl in to get some cartridges for me,it was her first time so 30% off right. They send me messages of deals all week and then when she goes in there and tries to get a deal as her first time purchase they tell her she wouldnt be able to use her 30% on the deals because of their system? They got good products but I just want to point out literally ANY Dispo around town will honor that first purchase discount with in store deals. Ill just stick to the sweetspot . 25% off everyday ,entire store. Cant beat it. Maybe work on that system Flame.
I would love to tell every about my experience with this location flames customer service is on flames it’s absolutely amazing ambiance Ashley is my favorite bud tender she is very knowledgeable great customer service and very friendly as well as the other staff I met a guy name Kayden today and he was absolutely fantastic so to the owners of this establishment bravo your core values show through your employee prices are unbelievable every since I started coming here I haven’t went anywhere else I give this place 1000 stars never runs out of product prices consistent great customer service what else can you ask for just great and Anthony the armed guard seals the deal he has a great sense humor he is aware of everything going on in and outside the location great team great team work this is how a business is supposed to be
Not worth the hype, they have stickers that aren’t the same description of the item and prices as well aren’t them same as it says on the sticker once they run it through it comes out as a different price, I also wanted carta but only had disposables I didn’t want disposables but they so badly wanted to sell me a disposables. They either run you the wrong product or wrong price. Keep an eye out when you’re paying make sure the math is right. I also believe I met the owner of the establishment he is very condescending he wants to sell what I don’t want, doesn’t listen to customers, and I believe his wife works there too since he was very close with one of the budtenders nice to see them work together but they need to pay attention to what the customers want instead of just paying attention to each other . I DO NOT RECOMMEND, FLAME IS NOT 🔥👎
Great customer service in general but Lizz was exceptional...really helpful and chill... definitely coming back... there are only 2 dispensaries I like, and this is one of them... definitely!...
Their security team and staff members make you feel like you of out of all people belong there. You are always greeted with a warm welcome into the establishment. 100/100.Finale Grade: A+
Went in and got was greeted immediately, Lizzie and Daisy were both working, found everything I needed and was even suggested some stuff to try, loved it all; definitely a place to check out if you haven’t yet
They have a huge selection of products! Biggest selection I’ve seen in all of Santa Rosa. The staff were all very friendly and helpful as well. This is definitely my new go-to spot! It’s a must see!
Stopped there a few times and yesterday on the way home I thought one of the bags I purchased felt lighter than another strain from the same company. So I came back this morning and explained to the employees (Jordan & Carl) my situation. They were more than happy to exchange the item but we still compared bags and to my surprise they were all the same size. Smaller in comparison to other 1/2 oz. One employee (Kayden) mentioned he had a scale and ask if me if I wanted to weigh it for a peace of mind.I began to feel embarrassed when they were all spot on but when they were still willing to exchange it I decided to keep the one I had so they didnt have to go through the whole system and fix my mistake lol.Long story short, great store with an amazing team. Alexis knows her strains and she always sells me the FIRE!!!!I know I could have prevent this by weighing it myself at home, but them I got high, but then I got high, but then I got hiiiiigh! LOL🤦🏾♂️🤷🏾🤣😂
Thank you Ashley! You have such a welcoming vibe, extremely knowledgeable when it comes to everything cannabis and glass products. It’s so hard now a days to find genuine customer service, especially in this industry. Thank you 🙏 for being amazing! I will be comming back in hopes to get her as my budtender again. GREAT HIRE @flame
Hands down the best dispo in town. Huge selection. Amazing deals for first time and returning customers and a very friendly and knowledgeable staff. My favorite dispensary for sure 👌
Awesome location with a great selection and staff! Highly recommend this place to anyone in the Santa Rosa area! So happy to have a new go to dispensary!
Ashley did great at telling me what I should get and the product is so great.On a different note, Security guy hella cool/cute.
Beautiful looking place, super friendly staff, and the prices are unbelievable, this is a dispensary unlike any other in the area for sure! Definitely coming back!
Really awesome place! Check out Jordyn! She was so knowledgeable about all my questions. She recommended some great stuff!
Great place and location. Friendly staff and very well stocked Will always go there. If you’re looking for a dispensary this is the place to go.
Excellent service, wonderful, attentive staff. Shout out to Lizzy, Jordan and Anthony, you made my visit 5 star!!
Lizzie was very kind and helped me get what I needed, excellent customer service! 10 stars
Lizzy is my FAVORITE ! Helped me pick out $300 in flower/prerolls for a party and everything went perfectly Thx to Lizzy !!!
Great deals. location is great located across the street from Costco. I got 40% off for being 1st time customer. Must check it out!!!!!!
Some gas at low prices‼️⛽️ Lizzie hooked it up with great recommendations.. Starfruit 🌟1g cart from 528hz , and Cotton Candy 1/4 from Paradiso 🔥🔥
Its super close to my house which is convenient, but its not like Sparc which is the ONLY dispensary that really stands out when it comes to being able to walk around and grab your own products. I hoped this dispensary was gonna do something like that.
Great shop shout out to Alexis for hooking me up
Nice clean store, everyone was helpful.....the prices were very good..and the shelfs were full of stuff....very well stocked stocked, super impressed
Nice modern dispo out in santa rosa with some killer deals. They have a good staff and shout out the cutie named Lizzy for taking care of me 👌
Jordyn is AWESOME!!! Thank you for your service😎✨🙏🏼
Best dispensary in Santa Rosa! I recommend everyone to go! Great service and they have everything available.
Great place. Good location and a very friendly staff. Ashley was very friendly and helpful. Will be back again!
Super clean simple and fast loved this place. Shoutout lizzie for being a goat always fun coming in here.
Great deals, excellent service, and very friendly. Definitely must try, great selection as well.
I came in and got a gram of wax came out 9$ plus tax $12 I used my debit card and it came out $16 with the 40% off. Total rip off I’ve been to basically all the dispensary’s out in Santa Rosa and this one I will not be returning. I SPENT $16 FOR A $10 ITEM
My bro teddy always a hookup with great recommendations, attitude, and smile
Great experience Alexis and Liz was very welcoming and helpful overalls experience 100/10
Great staff very friendly. First visit you get 40% off and the next 2 visits 25% off
Awesome expierence!!! Got helped by Lizzy got everything I wanted and more highly recommend
Great deals!!! Great products!! No complaints! Go check it out yourself!
Everyone was so chill and Lizzie was being super helpful and fun
Very friendly, discount for new members, plenty of parking that is free.
Flame dispensary has good prices and the Budtender Lizzy gave crazy good recommendations 5⭐️🔥
Great environment dope music Lizzie was amazing great customer service
This place has it all and their prices cant be beat. This is my new home to spot. Very clean and professional.
Lizz was the best very helpful too and cute
Great prices.Grest customer service
Nice dispensary Lizzie helped me out good
Daisy . was helpful . i will b to visit her
Flame is great and Lizzy was very helpful
Great staff and selection!
Worse experience the product is kind of old.
Alexiss is so amazing! Shes very sweet as well as always having a lot of knowledge about the concentrates. We enjoy going and seeing her.
Very good service good quality Lizzie assisted me very good deals