David got to the bottom of my problem at once! My back was in terrible pain from a tumble down some stairs. He massaged it away and knew the place in my back that was the place to start. In addition, his legs’ and shoulders ‘massage erased the stress and discomfort. I felt heavenly! He is experienced and knows the body!! It was wonderful!
Staff is courteous... Waiting room is nice...1 hr massages are 50 minutes..I prefer strong deep tissue massages, which I did ask for more than once, but was quite underwhelmed. Sorry... Glad it was only first timer price or I would feel more disappointed. Ill come back and try again though I guess. I like massages..
My go-to therapist is David L. As a yoga teacher for 21 years, I appreciate working with someone who knows the body so well, and their massage practice is so refined. I had my husband go to see David as well. He agreed 100 percent. Everyone at the front desk was very pleasant. Overall, great experience and highly recommended.
David was awesome as usual! My back felt great after he finished....I always look forward 2 a massage with him. Hes very knowledgeable & great to talk to!
My very first massage!! Vanessa has a special skill, it’s called listening. She paid special attention to the problem shoulder and had the knots worked out a matter of minutes. I slept like a dream and I can actually turn my head! Thank you again, Vanessa!!
Vanessa was amazing. Very knowledgeable and helped me with Achilles tendonitis and plantar fasciitis issues and tight shoulder muscles.I am looking forward to my next massage with her. Very professional and kind personality
I love Holly! She is amazing at her job and she is an absolutely lovely person as well. My skin always looks impeccable and the experience is always a joy.Another amazing facial with Holly! Thank you for the pampering.
Eddie is by far the best massage therapist at all of the Massage Envy’s in the nation. He’s very detailed with deep tissue massages and his professional manner is impressive. Massage Envy at the Summit is very lucky to showcase this therapist and if you live close by you will not be disappointed. He’s really worth his weight in gold!
I have never had a bad experience with a massage therapist at this Scottsdale location in the two years I have been going here monthly. Vanessa is the most recent and she was great!
David is the best! Professional and he listens to your concerns! Front Desk staff have been great too! Thank you all for such a positive experience!
I had Lindsey as my massage therapist yesterday and it was one of the best massages I’ve ever had! She’s is very skilled and worked wonders on my back, neck and shoulders. Highly recommend requesting her!
Eddie is awesome. Always really friendly and attentive to whats happening with me that day. Im big on consistency with massages so its cool when you find a great one who clicks. All the staff is super friendly and helpful. Good stuff!!
Lindsay has and excellent personality as well as a great demeanor she really knows what she is doing.. I was really hurting in my lower back when I went in to see her but afterwards I felt like a new person.. My go to person for a massage is Lindsay.! Thanks so very much.!
David L is a fabulous masseuse! Can identify clients areas in need of focus and you feel so much better! David also well educated to help you regarding your body mechanics for better health.Sophia, aesthetician is great too! She also identifies clients needs for your facial.After a masage and facial your walking on a cloud : )No worries ; )
Virginia was amazing. She did a great job of working out several of my known problem spots and even fixed a few that I did not know I had !Cant wait for my next appointment.Ken L.
David is the best masseuse I have had in a long time… if you are looking for more of a healthy, physical therapy approach; he’s your guy! I’ll be back!!! Thanks David!!
I’ve been a member of this Massage Envy for three years basically because of its proximity to my house. I’m sure I could get better massages elsewhere if I wanted to drive but for the area and location this place is fine. It depends on the therapist you get and they turn over I rarely see the same staff members here (I visit about three times per month). They have warming beds. They have recently renovated in spring of 2018 and it is much nicer and more updated. I have also had three facials at this location and they were quite good - they use Dermalogica brand. Again, I had a different esthetician every time. If I have any complaints about this place they are very sloppy with appointment bookings. I have more than once called for an appointment and arrived at the scheduled time and they don’t have it in the computer or any record of me calling - by this time they’re all booked up and can’t accommodate me. The other complaint I have is the push for gratuity. I don’t mind leaving a tip for service but sometimes they ask me if I want to do it before I even have the service (I guess so I can just walk out after) but they never ever fail to ask for a tip when checking out. I don’t like feeling pressured.
Vanessa was great! She used just the right amount of pressure and checked along the way to be certain she was doing a good job.
Lindsay is great! She’s been my therapist for 5 years. She knows all of my areas of concern and addresses them perfectly.
Very pleasant experience this morning from the moment I walked in until the moment I left. Informed me of future care options with out being overly aggressive. My massage therapist was Kim today and she delivered a great deep tissue massage. I will be back!
Always enjoy my visit. We’re only as good as the people that surround us. Melon who is one of your employees is that asset that we are all looking for.. Hardworking and Customer satisfaction.
Brad is excellent and I have gone to him for years. The only issue now is that I cannot get regular appointments with him and 2 hours appointments are non existent
Maria is the best. She is professional and kind. She wore a mask the whole time. She certainly deserves a bonus. I highly recommend her
The quality of service is fine but the membership scam should be illegal. I joined back in October with assurances that I could cancel anytime. At the end of March I called to cancel because I was taking a work assignment out of state. They sent me the cancellation paperwork with instructions to drop it off at the Carefree location which I did on April 4th. They told me it would take about 10 days to process. Being very busy I havent done a good job of checking my credit card transactions. Imagine my surprise when I saw THREE charges for $65 on my credit card dated April 17, May 17 and June 17!!! I called the office expecting it was just an oversight but was told per the terms of agreement that I could not cancel! First of all, that is not what I was told when I signed up and nothing was said when I processed the paperwork. Then I was told that the general manager left a voice mail for me April 6th about the cancellation. I never got any voicemail. The proper way to communicate on matters such as these is email where you can document the interaction. Such an underhanded scam. I am out $200 because of these money grubbing crooks but I will take some satisfaction in warning others not to enter the membership agreement!
It really depends on who you get. My prior visit was outstanding. This past visit was not so good.
Holly is outstanding! She always gives an exceptional facial! I always leave with my skin feeling refreshed.
Maria consistently provides the most excellent massages with a true focus of providing support to injuries and relaxation! PERFECT!
Best massage I’ve ever had! Liz did an amazing job finding those tight spots I almost didn’t know I had. Cannot recommend this place highly enough!
Jake was fantastic ! Tried to book again in a few days and he’s way too popular - will request him everytime !
Eddie was very good. Helped with problem area on my leg. Plan to see him again.
Ive been a member for 17 years, Ive never had a problem with Massage Envy, their training programs insures a fantastic experience
Vanessa is by far the best massage therapist I have ever been too.
Had specific areas that I wanted done. My back and legs felt so much better when I left. Thanks Eddie 👍
This was my first time at the Carefree location and I thoroughly enjoyed it. I had a facial and had a wonderful experience. Looking forward to my next visit.
Edward asked about and focused on my problem areas. Very good technique and highly recommend him!
I am one of the first members since the inception of the franchise. All locations have been very professional and have skilled therapists.
Great massage, though booking it was a little more complicated than it needed to be.
Vanessa really gives you a thorough massage. She is great!
Precious was great! She got rid of every knot and I feel great!
Holly is very knowledgeable and is helping get my skin used to the desert!
They do a awesome job. Very professional and all the staff are nice. Eddie does a great job.
Virginia is amazing! She finds knots you didnt even know you had; 90 minutes just flies by!
I’ve done many chemical peels and Holly is the best that I’ve ever had. I will only go to her.
David is best. Combines some stretch in massage. Excellent deep tissue massage.
Jacob helped me with my spine issues with a very comforting therapeutic message. Exceptional!
Great massages. But if I pay for 90 minutes, I want 90 minutes, I dont want 80 which is what you get.
David is outstanding, literally the only reason I go to massage envy
Vanessa was professional and strong with her massage.
Is a 1 hr massage supposed to last 45 minutes??Besides that, everything was great.
Holly B. did an amazing job with my facial and was very personable.
David always does a fabulous job with special attention to my back diagnosis.
Hard to get an appt very hard but once there good service
My 1st facial experience was soothing and just what I needed. Thank you Holly!
At tentative and talented. Relaxed for the first time in a long time. Good parking, rest facilities and rehydration facilities close.
They just did a full remodel! looks amazing! the contractor,DBCS, Did a great job
Vanessa was outstanding. Would definitely recommend her.
Always relieves stress and leaves me feeling relaxed and refreshed!
She massage the areas requested and returned to trouble spots very professional service
Masks really dont work very well numerous studies show, not a fan of the requirement.
Excellent deep tissue massage !He’s one of the best
Desk forget to pass on enhancement purchase. I was credited. will try again
Great massage with right type of intensity!
Excellent facial.~ skin looks so clear.
Best massage therapistVirginia has been great
David is awesome. Like seeing a physical therapist.
I really like my massage therapist.
The staff is friendly and the massages are great.
Holly is absolutely THE BEST!
Great staff and fabulous massage
Best ever. So knowledgeable
I had a great massage from Precious.
You need to get more deep tissue therapist
David is excellent with massage and stretch
Brad is a brilliant massage therapist
Idk I dont even remember being there lol
Wonderful massage from Edward.
Maria was awesome!
Brad was great!
Always pleasant, clean and quiet.
David is top notch—
Ed-5
David is a miracle worker!
Great staff and facilities.
David is the best!
Brad was awesome
Massage Envy is great.
It was a great massage
Perfect
Excellent.
Amazing!!!