DO NOT GO HERE. The lady at the front desk will usually have you pay before your treatment, which didn’t bother me, until later when she had me fill out the tip post-massage and then BERATED me for leaving a 15% tip and not the suggested THIRTY ONE PERCENT. She then proceeded to wait a few days before charging my card a 20% tip instead. Do not go here unless you’re looking to get pressured into spending more money than you intended and definitely more than you put down on your receipt WHICH IS ILLEGAL BY THE WAY. Also - before they gaslight you into thinking a 15-20% tip is not standard, see the photo I’ve attached. I’ve been to massage spas and resorts rating from 4 to 7 stars across the world. I have never been pressured nor asked to tip more than 20% and DEFINITELY never had my tip amount changed after the receipt was already signed and tip included.
I booked an hour long deep tissue session and specially asked for high pressure. First of all the lady finished the massage about 10 minutes early and the massage felt like Swedish. I left the place didn’t feeling much change or even relaxed afterwards. When I told the front desk they said “ oh sorry yea looks like she finished a bit early”! And “ next time you can ask for more pressure “. I will not come back next time!I did mention the pressure to the therapist. You can’t run a business with a “sorry there was a misunderstanding “.
Sunny the person at the front desk was rude today on Monday. She wanted to demand a certain amount on the tip after the massage. There is a sign in front about tiping being optional. I read it aloud to her. She became angry and started throwing things around her desk and acted very abrupt and rude. She acted like she was gonna smash something . This being very uncalled for and rude of her.
I have been going here a while and always recommend this place to my friends and family. I take my husband and mother in law all the time. We even talked about going monthly but that all changed today. My mother in law and I went to get a massage this morning and Emily (my massage therapist) had the nerve to claim a larger tip. I tipped her 20%. She came out asking me why that amount and that it wasn’t good enough. How unethical is that? It’s time I find a new place.
John gave me the best massage I’ve had in my entire life, and I’ve had well over 100 massages in my 31 years. I will definitely be coming back time and time again to this place. I got a 90 minute Thai/swedish massage, his pressure was perfect and he hit all the right spots. Thanks so much John!
I would give it a better review but when I wanted to tip, they pointed me to the tip menu. It is not suggested, they literally make you tip as much as what is on their tipping menu. I find that weird and unethical. The massage was ok. Everyone was friendly but they make you tip over 20% or they ask you why or just tell you to tip that much. Probably wont go back.
I got a massage last Tuesday by Bella. I came in after a long day of traveling the day before. I had been to this place previously and never had any issues. I came in thinking this day would be no different. Bella started off my deep tissue massage great using just the right amount of pressure and certainly not being inappropriate. This was up until it was time for me to flip around. I had no reason to have my guard up as the majority of the massage had been very professional. My body was fully relaxed as she began massaging my upper chest which is standard. Minutes in, I began to feel uncomfortable and this is when I realized her hands were underneath the sheets massaging my upper breast. I was completely shocked by this and did not know how to react and began to question if this was normal let alone okay. I certainly had never had this happen to me before. I contacted the owner to let him know and he told me Bella is an older woman and apologized and guaranteed that her intentions were not sexual. That she simply made a mistake. He said this was definitely not sexual misconduct as she is a woman and I am a woman. Well after reading more about this online, in the state of CA it is illegal to massage breast without written and verbal consent. Regardless of this womans intent, it does not take away from the discomfort and violation that one feels. Please know that it is not normal for someone to massage your breast area. You should not have to ask your massage therapist not to massage your breasts this should be a given, given that it is illegal!!
Tonight was our second time getting our massages here and I can’t find words to describe these ladies , they were so kind to take us late time and were so kind .Bella did mine and Mona did my husband’s massage , both very professional and amazing . We have a nail salon 4 minutes away from them and going to tell everyone of our clients about it . Thank you
Where do I start? I went to this place about five years ago and when I tell you, my experience was amazing. The customer service was beautiful. The body massage was so relaxing. I highly recommend if you’re looking for a great massage and a great relaxing atmosphere please go visit them. I will be back in town visiting in less than a week and this is the place that I want to go get a massage. This is the type of business we wanna support Bangkok spa massage great job
Wow, just wow! This place really blew my mind. I am a massage connoisseur and I’m very picky. My muscles are so tight and I need extra deep tissue. I called for a same day appointment and spoke to the owner! He assured me they had people for deep tissue. I always take this with a grain of salt because every place says it and then you go and you pay for them to rub lotion on you and walk out upset. BUT he was not lying! Patty was the girl I got and she rocked my world! She kept asking if the pressure was ok in the beginning (probably because she thought she was hurting me lol) but I was loving it! I was so thankful by the end I actually gave her a hug. I’m really grateful I found this place and wish that I lived in Los Angeles. I will definitely be back next time I’m in town.
This is my third time here ! Tony the masseuse therapist is absolutely incredibly amazing! I highly recommend him for your next massage session !
I signed up for a deep tissue massage since it was a great location near my house. When going to other places, I usually request firm and then tell the masseuse to apply more pressure. At Bangkok Spa Massage, that was definitely NOT the case. Homegirl went full-send on me. Highly recommended.
A Wonderful place ! The owner is very accommodating, the rooms are always clean and tidy and the massages are Always better then expected. I have been going here for at least 4+ years. Tanya is the best and my go-to person whom had been my therapist for over 10 years, is familiar with my issues, body and work related stress. She had moved here and so then I. When one finds a great place and therapist, it becomes more then a necessity and a secret which one yearns to share. What s conundrum. :)
Good customer service. Although Ive never had to pay up front for a massage. Other places, Ive always paid after. Johnny gave the Worst massage Ive ever had!! I explained i have a physically demanding job and I filled out a sheet for focus areas. I paid for 2 hours and he spent an hour rubbing the skin on my legs. Then he left mid way for like 10 mins. None of the knots in my neck and back were worked out. I wouldnt even consider what he did a massage. It was more of a rub down. I have gotten Thai massages before, and I have never left still in knots and annoyed. Also, I could hear people talking outside the door, so it was really hard to relax. Everyone was really friendly, but i prefer quality service over customer service. Ill stick to massage envy.
As someone who as been to Thailand I can say this place is amazing. The staff is more than friendly they are so caring and sweet. I had the best massage here when I came with my girlfriend. I highly recommend to anyone who wants to loosen up their muscles or is sore! I am yet to try the body scrub.
Went for my first massage here today and it was amazing. Did the early bird special ($39 full body massage between 9:30-2). Went the full hour and covered everything. Isa was my therapist and she was brilliant. She even offered me some tips on what areas I should be stretching on my own time. Ended the session with a water bottle and some candy. Will definitely be back!
I have been to many different places and had so many massages but none the ones I get from Jenny. This woman is a beast (although tiny and sweet) she gives the most insane massage youve ever had. I highly recommend - Im sure the other ladies are good too but seriously make an appointment with Jenny. Shes a life changer! I even have my husband visiting her now!
This place is great. Very clean, staff is very nice, amazing massage and very accommodating scheduling. I would expect to pay much more for service of this quality. I am now a regular and so is my boyfriend. I have chronic migraines and my boyfriend has back problems, we feel better for weeks after our visits. Thank you!
Great massage at a great price. No frills just a really good massage by a masseuse that knows what they’re doing. Don’t expect fancy waiting/locker rooms, hot tea or a sauna. Got the 90 minute massage and felt like I was on a cloud for the next couple of days. Make sure you let them know what degree of pressure you want!
Best massage of my life. Felt like a cloud afterwards
I have never posted a review beforehand but i felt this one was special. I made an appointment yesterday because i was going to be in area. Got lucky enough to get Jenny. It was obvious she knew her anotomy and was excellent at hitting the spots and being very firm. I will be seeing her often enough that she may become my new best friend
Always wonderful massages whenever I go. Truly Talented People!Treat yourself to back health! I prefer Thai massage, but they have a variety.Pleasant atmosphere! They remodeled since I was there last.
I was in town for business and halloween horror nights. I needed a deep tissue massage, seen them on google and gave them a call.It was a great experience, they took me in right away. I chose Thai massage deep tissue, Rose hit all the spots. I came out of that place, relieved and took out my knots. Im from the Bay area and I will be back real soon. Thank you Owner and Rose for taking care of us.The facility is ABSOLUTELY CLEAN.Im from
This is a class act spa with a warming bed and relaxing music. The massage was therapeutic and the hot rocks were such a welcoming surprise! I dont think you can go wrong with any masseuse as they are very attentive to your needs with respect and dignity.
Best massage massage of my life! The pricing is very affordable and the massage therapists here are top notch. Very clean too. If you like deep tissue massages this is the place to go. Also, they are very accommodating with appointments.
I excercise four times a week and also have a full time job, which Takes a lot out of me, i came out here to get a massage and it was the best i ever had!!!!Very relaxing environment. Penny is very friendly and gave me the best massage.Just 40 bucks! Good price for a bad economy:)
Super good value for the massage you get. They won’t hold back y’all. I’ve also never had a microdermabrasion treatment done before either so I got the facial/massage combo and it was 100% worth it. Every other microdermabrasion place I’ve seen is $100+!! Thanks guys 🙏
Ive been going to Bea for a while, and her 1.5 hour massage is the best Ive found. Didnt think I could love her more, but came in today with an injury and nerve pain Ive had for 2 months and its completely gone. Shes amazing and I cant believe how inexpensive it is here.
I drive all the way from Venice to get my thai massage from Lila. Ive been coming here for years. The beds are warmed and everyone is so nice! When I leave, I feel like a new woman!
Amazing. This is the best massage I’ve ever had and for the price it’s unheard of. Everyone there is so sweet and want to make you happy. Couldn’t imagine going anywhere else.
Best message I’ve had yet. Very relaxing especially the hot stones. Gina was amazing. We’ll be back soon.
I always Surprise my significant other, With a Massage, she loves the massage service, but the front end service is not good they need to work on that. I will continue to treat my girlfriend to this Location…
Very calm and relaxing place. Been going there since moving out to this area in 2017. Always on time with the massage and they never keep you waiting.
This place was amazing! More affordable than your basic massage envy and a way better massage all around. Highly recommend Bua!
Ive come to this place several times and many years, and although I dont live close by, I will drive for their massage sessions. Ive tried many other places and so far, no one beats them!
This place is a real gem !!!everybody is really nice! Staff is experienced and very professional.... its very relaxing atmosphere and immediately you feel welcome... I feel comfortable like part of the family... Ive been coming there for years ... highly recommend !!
Best massage ever 😍 Im always new and feel like I was sleeping for 24 hours after massage .prices are worth every minute and not very expensive .
Amazing service easy to get an appt and reasonable prices . I’ve being going for years lovely people
Love their $40 Happy Hour massage, M-F, till 2pm. Very clean, quite, and private.
Very professional place. Ive had massage with Neon several times, she is very knowledgeable.
Get the tie swedish combo and make sure you tell them in advance that you want somebody to walk on your back. You will feel like a new human being.
Every time Ive gone the service and customer service has been on par and the prices are great. Its a sure bet.
Very good massage
Wonderful place to get Organic massage and good customer service
Lovely Thai/Swedish combo massage. Will be back thank u!
Consistently good experience
Great service and very professional. Very clean
Demanded 30 dollar tip
Clean and great massage.
Not bad 😸👍🏼
Relaxing and nice
Very, very good special service