Poor customer service. Not enough product, all prepackaged lower quality product. Save your time and money
Showed up for a blunt wrap and forgot my card all the way home. The clerk was super friendly and even offer to pay for cigar wrap until next time i come back. Long story short i had found a 20 dollar bill in car and went back in and brought a whole bunch of wraps. I think it is a awesome place and will be back whenever in the area
I’ve always enjoyed their custom glass collection.
Great store, great selection, and great staff. Ive been coming here for 10+ years and Recked is still the only smoke shop in Tampa Ill go to. I highly recommend checking it out.
Absolutely fantastic people to do business with. They answered every last question I had and never made me feel like I was a bother. I was able to shop at my own leisure and buy with confidence. Easily one of the best shopping experiences of my life, it wasnt painless, it was pleasant!
I will drive from anywhere in the Tampa Bay area to go to them before anyone else if Im looking for M or Jewelry Bags best selection of containers for your doc and hideaways. Also repeat customers sometimes get price breaks. Owner price matched M for me. Perfect place would charge 15$ and Recked used to charge me 20$ I told him the difference and from then on I only had to say owner lets me have it for 15$ and no one gives me a hard time. The only thing I find overpriced here are the detox drinks. They have one for 40$ that the vitamin shoppe carries for 24$. They really is the only negative thing I have to say.
I love coming to this shop! It always has a comfortable feeling to it, the employees always helpful and knows their stuff. I am really impressed by the high quality nice hand blown glass and inivative new gadgets among other things! It is a bit of a drive for me to get there, but its well worth it! I will spend hours in this place as if its a candy shop! I wouldnt go anywhere else for my pieces! AAA+++ to me!
Recked has been my shop for over 10 years and they are amazing. Starr and Corey are top notch professionals with knowledge and will offer you a better alternative for quality even if it means spending a little less money. That is what makes me drive from Odessa. Customer service, product availability and selection. Thank you for always being the best!
Ive been going to this shop for years and it hardly disappoints. A few days ago I purchased a vape pen from here only to find the charger that came with it to not work. I went back to the shop to see if there was something they can do for me and Cory, the gentleman who also sold the pen to me, was able to replace it with an even better charger than what I originally had! Customer service and the people who work here are always a pleasure and will keep me coming back as well as all the dope pieces!
Love the place! I drive 40 min to go here and pass 3 -4 other smoke shops on the way. I have never been looking for something at this place and been unable to find it. Great help as well, any questions have always been answered with the most patience. Better than that I didnt feel like product was being shoved down my throat, if you just want to look they seem totally happy with that as well. And dont forget to pick up a complimentary lighter on your way out with their company info on it :)!!!
Everyone who works there is Always super helpful and really nice!! Shop here for top quality stuff! the glass in their right side area is beautiful and great prices
I have been to this shop at least 50 times over the last 3 years and most times i am treated with respect and professionalism. However, after todays experience, I will not be coming back to this place. It is one thing when you sell an item with a 100% mark up on the price. Its a completely different subject when the young lady working there starts insulting me for pointing out the outrageous price difference. At first, I was laughing about how they are selling the item for twice as much as it is sold any and every where else. My laughter quickly turned to puzzling looks when the woman went out of her way to address the other people shopping in the store over the discussion of price difference. If she was trying to alienate me, she failed. The only thing she alienated was her store from my future purchases... She was unbelievably rude and passive aggressive..... July 13th..
Seriously fantastic service, above and beyond any of their competition. Theyre respectful of their customers, always have strong, competitive inventory, and offer prices that are flexible and reasonable compared to other local establishments. Ive been hard pressed to find anything better.
Please steer clear from here, they sold me a faulty Atmos Jump straight out of the display, then once Atmos refused my warranty they just turned away and told me some pretty rude things over the phone. I truly believe these people are nothing but a front shop middle manning and scaming faulty products to make profit. Stay away my fellow stoners not friendly folks..Just abunch of cowards who scam good citizens. God bless them.Edit: Saw response from owner doesnt match the response he gave me on Instagram. He still hadnt refunded my product or made this right dont let him/her fool you. Better business bureau report coming today :)
Beautiful place and nice people to deal with!!!
Chip I mean Cory was truly a life saver. He Helped me feel at ease about showing up close to closing! He was Super cool to my out of town guest! I would definitely take the drive to this business again very pleasant, enjoyable (laughed a lot), and useful!
I called the shop today to ask if they had Formula 420. The first time I called, it rang twice and went to a busy signal. The called right back...it rang twice, then went to a fax machine. Determined, I called a third time, finally reaching the lady behind the counter. I asked if they had any Formula 420. She told me they didnt. I asked if they would be getting any within the next week or so...she told me they wouldnt. After a line of questions, she finally released what seemed to be top secret information: They dont stock Formula 420. Of course, I asked why she didnt tell me that in the first place, but I digress...I asked what products they DID stock, and she told me of the two glass cleaners they did have available. I asked which product shed recommend, and she suggested Grunge Off. Lastly, I asked if they carried the 200-ft. rolls of Bee Line hemp wick -- they do -- and I asked the price of it -- theyre $20. Throughout the whole conversation, the lady on the phones demeanor became increasingly irritated, so I told her, Ill quit wasting your time and let you get back to your job! to which she responded, Perfect!.................................................................................................................................................................................................................................................................................................................................................................................................................. The smoke shop is great -- Ive been there in the past. They have a huge selection of quality pieces from local artists, with good prices to boot!...but this phone call was enough for me to refuse to purchase from them again until they have someone handling their storefront that appreciates his/her job (and the customers that provide a reason to answer the phone) enough to show -- at the very least -- a hint of customer service skills while representing the company over the phone.
Cory and Star were both so helpful and knowledgeable. They have great quality products prices are a bit high but very worth it if you’re looking for good quality stuff it’s worth spending a couple extra dollars. I will definitely be back for more !!!!!
I love visiting Recked!! I have been to many smoke shops across the world and I always come back to Tampa to buy my glass. They have the biggest selection of one of a kind pieces sure to impress. I dont know why anyone would go anywhere else. You will not be disappointed!
I enjoyed the style of the shop. The outside window decals are pretty eye catching and messed with my head a bit lol 😂. You walk into a calm and inviting indoor atmosphere. They have almost everything you could want from a smoke shop. Star assisted me with my purchase. She was very helpful. My only complaint was that she said, the pax vapor device I was going to purchase was compatible with the pax app. The series I bought (pax2) is not available on the app; as I found out when I got home and tried to add a new device. But that’s okay; I can total see and understand how she thought it was available for the app. And the device still works wonderfully! I’m very happy with my purchase. I will for sure be coming back to this shop.
Probably the best smoke shop in Tampa. The selection of products is vast, almost overwhelming. And the prices arent that prohibitive unless you really want one of the higher end glass pieces such as Toro, etc. The owner Cory is very friendly and on occasion even throws in a small gift or two when hes there. I only wish hed open another location on the opposite side of town.
Bought a beautiful glass Sherlock pipe from them, a gas mask, coals, and shisha. They have everything there! They even cater to other small businesses, if you have a product you can go in there and work something out with them. They are very friendly and very knowledgeable.
I do not smoke, I went there to buy an e-cig for a friend, but the service was one of the best I got is US, the girl, very nice, she explain us everything. Not pushy, or trying to sell us desperately, she was convincing and a very good seller. I definitely recommends this store, although Im against smoking.
Beautiful, huge selection with nice range of price options. The guy who helped us was very patient and friendly. This will be my first stop now when looking for new stuff.
I cant begin to describe how happy I am that a friend recommended me to this shop. While the entrance to the shop seems very unassuming, the inside will instantly change your opinion. Not only do they have high quality tobacco pipes and accessories, their paper and vaporizer selection is quite impressive. What was expected to be a 5 minute visit ended up being an hour long ordeal with a very knowledgable girl named Starr. She helped me find exactly what I wanted and gave me information about some products that I look forward to getting in the future. Starr was not only knowledgable but very friendly and professional. I look forward to visiting this shop the next time Im in South Florida. 10/10
Great place, good service, nice selection, so of the nicer glass was a bit expense but thats commen and their lower priced section was incredibly well priced. Got a small item for a pretty good price then found out it was also a color changer.
Very disappointing experience. As one of the most prestigious shops in Tampa, I expected much more. Ive driven three times from new port richey to spend my money with Recked. With that being said, I thought it was worth the troubles. My original visit was okay, I met with the lady that works there, and I requested the Toro Grail XL. As a newb, I expected it to be the standard single slit, and instead was a three slit. I did not check before I left, and did not realize this until I was all the way back home. I called and spoke to the lady , who informed me that once you leave, you cannot return. Disgruntled but understanding, I went a few days later and met with the owner. I asked, if at the least, I could return the carb cap and use as store credit. Although he initially denied, he later allowed me to use the $50 credit on my next purchase. Excited to put a full toro set together, I came back on the days he informed me that he would be working, and unfortunately he was no where to be found. A different lady was working, and to be frank, she was by far the most pleasant to work with. She contacted the owner, and the owner informed her that she would be able to do the Toro rig that I liked for $450. Today, I went in to purchase, with my Carb Cap and $400 cash in hand, and I was informed that I would have to spend $450 and surrender the carb cap, which was not agreed upon. With all of the driving back and fourth and hassle for me to spend my money with them, and the fact that multiple other shops have the same rig for less - only downside is shipping, I do not believe I will step into this shop again unless I absolutely have to. Without name dropping, I can think of a smoke shop dedicated to quality, and also a smoke shop dedicated to custom service, in the Tampa Bay Area, regrettably neither of those two shops is named Recked.
Recked smoke shop is indeed the place to be for all your smoking accessories.from glass water pipes to the array of just great glass and other pipes theres nothing this place doesnt have.and if you stop in let star know you read this
If youre trying to find some glass with class, Recked Smoke Shop is the place to go. Not only do they have a wide variety of selections but the workers (Corey, Starr and Ashley) are very polite and know what they are talking about. Recked Smoke Shop has some of the nicest pieces Ive ever seen. Also, I love how the employees recognize customs, sometimes even by name, it makes me (as a customer) feel welcomed and appreciated. Not only do they sell pieces but they also have an amazing selection of insents, hookahs and sheesha.
The selection and staff at Recked are the best in the bay area. Its the only spot to find the things you see only on websites. They have a variety of items to fit your needs and will always offer the time and advice youre looking for. Theyre true professionals and will treat you right.
This is a great place to go for any and everything you could be looking for at a smoke shop. The owner and staff are super friendly and very helpful. Overall...it is absolutely worth it to take the time to stop in and check them out!
Recked is the #1 smoke shop in fla. they have a large slection of merchandise and the ladies there are always nice an helpful. have read a couple of reviews from weak people talking about their bad experiances an have to laugh. these people cheap crap then they should go to the habib store an stay out of places they cant afford.just cause you cant afford it dont cry about it. an for those who dont like the service, you suck. you come in with bad attitudes complaining about high prices i wouldnt want you in my store either.This is the only shop i go to. Hope all you Recked fans have a great day.
Been going here since 2000, I love this shop. The staff is always very helpful and professional! Plus they always got what I need!
I tried to call and place an order for a puffco and was told off by a southern woman. Later attempted to reach out to there instagram and it seems there manager urged me to remove my review , Im sorry I cant remove reviews and be fraudulent like you.
This store is just on an downward spiral, and every visit seems to get worst.I come in to purchase incense all the time. Recently ive had employees make me wait for them to recount my incense. Ive graduated high school i think i can count to 30. But after spending 5 minutes smelling, smelling, and stuffing incense into the bag. The last thing i want to do is have an employee pull the incense i put in there; for one when you pull out a bunch at one time it scrapes off some on the incense. Their hand dipped your supposed to be careful with them.I took my girlfriend here with me and got her one of the plastic water pieces for about 40$ brought if home and filled it with water and 10 mintues later me table is covered in water. I was told there isnt anything they can do about it.So their selling defective pieces and not helping the customer with returns. Also their treating customer like thieves having to have regular customer wait for you to count their incents. If its that serious put them behinde the counter
Went there for e juice and looked around and everything is over priced 15ml for 8 bucks and they said it was only dragon fruit and diffently has ment in witch I cant stand çant wait to go to gunn smoke shops glass pipes and vape juice for allot cheaper single blown bowl for 15 that can be bought double blow for like 20 at gunn
The vibe was definitely chill the guy at the front desk I didn’t catch his name was super friendly and knowledgeable I would def come back again for my smoke needs thank you !
Recked is the bestStar, the owner always has a solution for the best ways to use my medicine.
Came from NY, I walked in as the girl was closing and she still let me shop and helped me find exactly what I needed !! The store has a lot to offer and the friendly staff is always a plus.
Recked is the ONLY smoke shop i will buy from...sure there are many in Tampa,but Recked has the coolest pieces,and the most nicest lady working there..her name is STARR..she has so much knowledge about the products that they sell..and if she does not know, just ask..she will go above and beyond to satisfy her customers..repeats and newcomers.. trust me..she will take care of you...thanks Recked for having everything to satisfy my needs..
I purchased the Dr Dabber Boost and it was broken but the customer services as at recked ss was amazing she got me in touch with Dr dabber for the warranty but then the store called ME back and had me come in and fully replaced the broken parts and took care of all of my needs amazing (custom ) glass and service what more could you want in a smoke shop
Majority of the batteries work for a week and then they stop, then u take back to store and get a replacement, they say Im sorry, but theres nothing they could do. All there products are garbage! Do not buy from them, you will definitely regret it
Great smoke shop. The girl who helped me today was super friendly. A large selection with good prices 😋
Large selection of pieces. A lot of their glass is overpriced. Ive bought a vap through here along with a piece & wraps because of the friendly & knowledgeable staff (ie Starr).
Absolutely great service! They have a great selection of items and will help you find anything else you might need.
The options this shop offers is the widest Ive seen! Very great interaction with the owner and even picked up a rare item!
BEST SMOKE SHOP IN TAMPA!! Not only because of the wide selection of water pipes but because of the great customer service. I would definetly recommend!
Guys that like to do tobacco special kind of cigarettes and other equipment that you need for your recreational use is the best spot to go to a she is very helpful friendly and suggestions good things on Vapors hookers whatever you need shell provide the information
More of a question. Do you still have to use the retarded terms while asking to see merchandise. I am from Michigan and dont have use terms as collection boxes ,bongs etc. Has the law changed yet so people dont het kicked out of store due to using Wrong words. Lol
Great array of products including hand crafted one of a kind artisan glass pieces, incredible inventory at reasonable prices, knologible and friendly no pressure sales staff
They are always very helpful and friendly!!! I love going there!!!
Great shop full of amazing pieces. Super friendly staff. All around best shop in Tampa!
Always friendly, great knowledge of products, huge variety of high quality merchandise at a reasonable price...One of a kind pieces from local glass blowers makes your pipe or water pipe like no other also wooden pipes,dugouts, plastic water pipes, bubblers, hide aways and any kind of scale...enormous selection of wrap flavors,brands,and types from cigar, to flat, to paper, to filtered tubes, cones, and even clear...also tobacco and lots of hooka flavors...all kinds of containers and cases...vaporizers from little handheld ones to large ones with tubes or bags, all size grinders, lighters from cheepos to bics to zippos...etc,etc,etc...I just named tons of things and I KNOW Im forgetting stuff...go check them out on W Waters in TownnCountry...even if youre far off, its worth the drive!! Seriously, if an ex employee of six yrs ago still promotes its gta be pretty good! :)
Awesome smoke shop, Im always able to get in and out with what I need. Great customer service just friendly and welcoming each visit!
Awesome friendly service!!! A huge inventory of local art and good prices!!! I have found my new headshop!!!
Love this spot, they always have what I need and my friend Jen works there - shes awesome 😁
Very friendly, highly recommended
Great selection!
Best smoke shop in town!! Great prices, great customer service and seems to always have everything Ive what Im looking for..
This place is awesome. Super large glass selection omg! Nice people. A++++
Think I this place sells Kratom you have to ask for it though its not displayed. I was there in a little bit of it the girl was very nice and friendly to deal with
Nice, quiet and friendly. Helpful. Looked out for lower priced items. Recommended for sure 👍🏼
Star is the dopest out there. Helped me out was super patient. Great deals, only place with real heady.
Great selection, and always really friendly except its a cash only shop, theres an ATM on premises with $1 surcharge
Horrible I repeat HORRIBLE.....1st they sold me this detox mouthwash called high voltage, that cost me 45$ that I had to borrow from a family member that was supposed to get me a job with secure future, 2nd they lied to me and guaranteed it would work if I took as instructed, which I did (of course) needless to say I came back positive.
Order #51305098Have been contacting for three weeks now, no response as of yet will update when they finally get back to me, spent $82 in total. No help or assistance at all.
Love this place for all your smoking needs. Ask for Starr!! She is awesome and knows her stuff!!
Staff is super cool (especially Star) Great selection, Reasonably priced. Definitely coming back
Good customer service, fast shipping, nice glass, all around well run head shop. would do business again!
Starr has everything. She is knowledgeable about what she sells. Inventory for every price point.
Recked is great. Bought everything I own from them and their service is top notch. Great place!
Awsome place the owner is really selfless guy , he actually helped me fix the pedal on bike .
Best shop around. A bit higher in price but always can find good quality items
A surreal place, a sight to behold, its my favorite place, if they would serve cookies & coffe, i would be a wall ornament. 🙈🙉🙊
Great shop! Great Prices! Excellent selection and customer service!
Always a great experience, great selection and accomdated an exchange with no problem
Every hookah, pipe, or part Ive ever bought was purchased right here. Great place!
Awesome shop! Very professional and helpful in finding exactly what I needed!
Prices flip flop drastically though they tend to have good stock in of everything
The place is awesome the management is excellent not getting a better experience anywhere else
A lot of things here, finding what you are looking for is very likely, staff is helpful, great vibe inside, definitely 5 stars
Best shop in Tampa, Love this place and they have everything you will need!
Judging from some of the disrespectful responses by the owner to negative reviews, I certainly will not be a customer of this store.
Best smoke shop and amazing customer service highly recommend
The girl that waited on me must have been stoned out of her mind I asked for stainless steel screens got brass wasnt that busy dont know what to say dont know if Ill go back
I despise smokers. Smoking can kill you... PERIOD! Did you know that there are over 7,000 chemicals in a single cigarette? 😑
I love this place the people are so cool atmospheres excellent and their dog friendly
Star is great! The highest quality glass in the area.
Store has a lot of products, products, kind and friendly service !
The service was excellent she was the salesperson was very pleasant
Overpriced and wont refund your money if you change your mind 5 minutes later. Go literally anywhere else
Owner knows his stuff, excellent inventory and prices
Friendly and knowledgeable staff puts them a step ahead of the others
Dope little shop with quality products and service.
As you can see this shop lady is rude lol that’s crazy
Great inventory with great prices & staff!
On the high side of prices. But its always. Clean and a friendly staff.
Good people.. Even better selection
Great glass and stuff for a great price!
Wouldnt take as return on a bad product.
Have alot of variety on all smoke related stuff.
Awesome selection and very helpful.
Great place to buy hookah materials!
Great selection and great service 👍
Awesome smoke shop, gave me a boner!
Big variety on different items.
Awesome place and service!
Great prices, great owners.
Nice people, good products
Friendliness is important. Just saying
Great selection bad prices
Friendly staff and follow covid guidelines.
Top shelf I will be back
Awesome quality products !
Always a clutch shop when in need.
Costly. Detox is over priced.
Star at the smoke shop is smokin!
Amazing customer service
Very, very helpful and imformative
Quick simple, friendly people.
My fave smoke shop
Very Euphoric place 😘
Called me a retard over the phone
Excellent service.
Great price
Friendly health for employees
Great service
Great
Killer selection
Overpriced.
I was well attended to, unfortunately the attendant didnt speak my language but she did everything she could to help me.
Place with a wide variety of smoking products.They sell Jukas, electric cigarettes, tobacco, cigars, liquid for Jukas.
All very good..Excellent.
$$$$$$ pricy AF