My first visit was a 60-minute massage by Sarah. It was amazing! She listened to my needs and delivered a custom massage that targeted areas of concern. The spa itself is beautiful and has the relaxing, pampered atmosphere that one would expect from a spa. As a plus, the dragonfruit punch in the waiting room was delicious. I will definitely return. Highly recommended.
Bella Toscana Spa has this amazing ambience as soon as you walk through the door. You are immediately relaxed and know you are in for an amazing treatment. The soft sounds of the music continues to relax you. My amazing Reflexology treatment today literally put me to sleep. The entire staff are gentle and kind. I felt stress free and healthier when I exited this amazing spa with anticipation of next time.Sarah gave an amazing treatment.
I highly recommend Bella Toscana !! Sarah was my message therapist and did a great job. Her professionalism, experience, and knowledge of being a message therapist really impressed me.Also the young lady at the front desk was very sweet, kind, and professional as well.I definitely will be back !!
Great atmosphere in this spa, very relaxing and soothing. The rooms were clean and appeared to be well maintained. The staff were all very friendly and my massage therapist listened to my concerns before the appointment. My only disappointment was that my problem areas (neck and back) weren’t focused on more and I could hear my therapist listening to something on her AirPods during the massage.
Todays much needed 100 minutes relaxation massage with Sara was everything I needed and more. As ALWAYS, I received excellent customer service and top-notch care.
This place is amazing, everyone is very nice. Had an amazing massage today; came in with pains and left without pain and super relaxed. Booked myself a Wrap and a Facial. Highly recommend
Bella Toscana Staff is FANTASTIC!!!!Aubrey is a wonderful massage therapist and I feel lucky to have found her. I feel better since I began going there. My range of motion has increased and leg cramps have stopped.
I enjoy this spa for many reasons, great atmosphere, great massages, great service. This time, a little less than great! They scheduled me wrong and when I arrived I found that I was not longer booked (their fault). I rescheduled & they gave me $10 off. So ok, then I got a text from them showing my new appointment, also on that text it stated that they could charge $25 if I missed my appointment or I rescheduled (my fault). So I thought, wow if that is their policy then I should been offered the same amount in return, right? Anyway no big deal just rubbed me wrong !
Since it won’t let me publicly respond to David Walker’s review, I’d like to submit my own to elaborate on the experience.Unfortunately we were unaware that our system was not booking the couples massages correctly. It was only registering as one person was booking, and was not requiring a second therapist to be available. So when they came in, it only showed one person booked a couples apt and another therapist was not available. I explained to them the issue with our system, and yes I mentioned sometimes it is best to call. But I did not say it in a nasty way. I could tell at this point they were very annoyed that they both weren’t booked.I then asked them to please hold on for one second, while I run back and talk with another therapist to see how we could still accommodate them. We were not arguing in the back, we have nothing to argue about. I was explaining our system to my co worker and was asking her how we could fix this issue for our customers so they could both be seen. I did not just walk out of the room leaving them with no information. I explained I was going to step away. They didn’t even acknowledge me when I explained I was going to try and make this work. So I stepped away.When I came back just minutes later, they were gone. They couldn’t even wait 2-3 minutes for me to come back and explain what we were trying to work out.I understand that it’s frustrating that our system had messed up, trust me it’s frustrating for us too. But in no way was I rude. We take our customer service very seriously and I am a very polite person. The untruthful review is very hurtful, when you were actually mad at something that was completely out of my control.
I love Bella Toscana! It is truly a Spa experience. I have used many of their treatments. You cant get a better nail manicure anywhere else. Misa is the best.
This spa is wonderful. Just what you want for this kind of experience. The atmosphere is peaceful and the staff are above top notch. I cant wait for my next experience!
Excellent deep tissue massage! Sarah was magical and the spa was absolutely beautiful.
First time there, awesome experience, Aubrey did a great job of finding and working out the knot in my back, was so impressed I already scheduled two more appointments !!
We booked the “Valentines Special” couples pedicure online, confirmed appointment, got a babysitter and arrived 15 minutes early. We were greeted by a staff member who seemed surprised we were there and told me that we should have called instead of booking online.She then said “we only have one person here today” and could only serve one of us.The receptionist then steps into another room and leaves us standing there while they argued about the online booking system.We felt uncomfortable so we left. We recommend they evaluate their online booking system as “couple” means two.
Had a wonderful, relaxing French pedicure with Misa. And the products they use are heavenly! I am allergic to synthetic fragrances and it was so nice to experience better than the usual toxic lotions and fragrances a lot of nail salons use.
I visited Bella Toscana Med Spa for my first facial consultation. The staff was welcoming and professional. I felt relaxed the moment I entered the Spa. The ambience and decor was beautiful and luxurious. The facial experience was amazing. Cherish did my facial and she was knowledgeable, professional and friendly. I was very satisfied with the results. My skin was glowing when I left.
Misa is great! She does my Brazilian waxing. She puts you at ease while waxing. I never have red or bruised areas after the waxing. I would highly recommend her for your beauty maintenance.The Spa is beautiful and very relaxing. I havent tried their other services yet but hear really good comments on all of their services.
I had a very relaxing massage. Very nice ambiance and soft music. I also received a nice glass of wine. I will return in the not too distant future.
A welcomed experience! Ive had a string of horrible experiences at regular nail salons and this place was a welcomed change. Misa is amazing! She was very gentle, friendly, and cared about servicing you. Also, as an African- American woman I tend to shy away from places where I dont feel its diversity friendly. I felt very welcomed at this establishment and did not feel the typical microaggression of assuming I wanted a lesser priced service or assuming Id have an issue with tipping. I felt Geniene kindness, not the fake professional kindness. Bella has a long-term customer.
Had facial with Cherish. Great experience, very relaxing, clean spa. Spoke in detail about my concerns and she only suggested products needed, but not pushy at all. Will use her again for peels and other services!
Updated: A great escape from a busy day. I love my wax appt with Misa. She is so gentle and makes you feel refreshed. Youll actually enjoy your waxing session.Misa is fantastic! I have had her do my Brazilian Bikini wax for over a year. She is very professional and great at making the treatment go by quickly with very little discomfort. I recommend her to anyone in the area to get your body waxed properly.
This is a beautiful, clean, serene spa. I felt cared for and supported by each staff member I met. I had a stress relief massage with Sarah, who was courteous and informative. The experience was peaceful and luxurious. I highly recommend her!
Ive been going for over two years every month. Wonderful service from Misa! She is amazing. However, the business side needs some work. I was told I had rewards and then was informed 3 months later that it was a glitch and I needed to pay back my rewards. I did pay them back but I think that was a really poor way to handle a recurring monthly regular customer who has never had a reward yet! Very poor business practices.
The perfect deep tissue massage.She worked out all my aches and pains. Level of pressure !! was just right.Walked out feeling like I had not felt in a long time. I will be returning. Facility beautiful inside everything clean and well kept. Thank you for not giving me what I call Fo Fo massage.
Outstanding in all areas from front desk to services. Professional team who makes you feel at home and welcome.
I have been going to this spa for 4 years! I have never had to wait a long period of time for my service. Misa does my Brazilian wax, which is a very personable procedure, but Misa makes you feel very comfortable, and does a awesome job every visit. The atmosphere is soothing, calm and relaxing. Great place!
Miss was amazing for my first ever Brazilian wax. The space is beautiful with a very relaxing atmosphere. I will definitely be back.
The atmosphere at Bella Toscana Med Spa was so relaxing….The receptionist was very sweet and made sure I was comfortable. It was the 1st time microblading my eyebrows at this location. Lindsay was very professional and also made me feel at ease. She explained the process and aftercare first before the procedure. She did an amazing job. I left very satisfied with my new eyebrows. They look fabulous! Will definitely be back!
This review is from my second time coming to Bella Toscana!! They’re literally so amazing, the first time I came I had a gift card and received the best deep tissue massage. This time I wanted a stress relief massage, in which I had Aubrey, which she was nothing short of amazing. I’m a full time bartender, who’s constantly on her feet and working long hours. I’m also a full time student, so on days off I’m at my desk all day long doing homework, etc. Aubrey asked me what I wanted to focus on, which was my neck and upper back to release all the tension (because most of us hold all our stress in our neck/shoulders) and let me tell you - I will definitely be back to see Aubrey again! Truly all of the Bella Toscana’s staff is impeccable, professional, clean, and super comforting. Best place, all honestly, for anything spa wise!!!! If I could give this place, and Aubrey, 10 stars - I totally would!!!!
I arrived at 11:40 on Tuesday July 11, 2023 for my FIRST appointment for a Brazilian with Misa at 11:45. I was told by the receptionist my name & number was not anywhere listed for an appointment. I made this appointment on July 7 & spoke with someone identified as Misa but was told by the receptionist that Misa never answers the phone since she is a service provider. She said I could come back at 4:15 & that was all she could do. The receptionist asked if I used another name and in a condescending manner informed me that I never made the appointment since I wasn’t on any list! I informed her I would not be returning!! I definitely did make this appointment since I wouldn’t have known the appointment date, time, & name of person I talked to if I didn’t indeed make the appointment! Fortunately I found out ahead of time what to expect from this facility!!!!
This was my first visit to Bella Toscana Med Spa and I could not have been more pleased. The facility is beautiful, the atmosphere is serene and the staff is friendly and accommodating. Mary gave the best massage I’ve ever experienced. I highly recommend her.
Very relaxing, great staff!!!! Definitely one of the best spas I have ever been too!!!! Thank you
Cherish took her time talking about different methods for skincare before my treatment. Facial was relaxing, spa was beautiful. Booked another facial immediately.
Was a present to my wife.he loved it. This will be the third trip for her to Bella .
Outstanding service all the way aroundhighly recommend Stress relief massage followed by the Cactus Body wrap with Aubrey she is absolutely amazing
As always had an amazing manicure provided by Misa. She is exceptional at what she does and I always feel so relaxed and pampered when I am with her!
I had my first facial ever and it was awesome. Cherish is professional, friendly and very knowledgeable. My experience was relaxing in a beautiful environment and perfect atmosphere. I definitely be back!
Im not one to typically leave a review, however this was my first visit to Bella Toscana Med Spa to have my eyebrows laminated (never have I had them done). Svetlana did an amazing job! She answered all my questions, calmed my nerves, and made my eyebrows look perfect. 10 out of 10 recommend her and will be back to see her regularly!
Misa is AMAZING!! Professional, kind, sweet and great at what she does. The staff is also very kind. The place is so relaxing and clean. Its a vibe!! Thank you!!
I’ve been coming here for maybe a year or more. Misa is great had a manicure today and I have to say it was relaxing and my nails look great! Thank you
This spa is so adorable inside. Sarah is amazing... I will definitely get more services there. Ya gotta go... Worth it!
This was my second time getting a massage by Michael and I have to say that he is the best! I will not go to anyone else again. He’s very detailed and professional. The only thing that I have to say negative about the place is that the rooms have thin walls and I could hear the guest in the next room talking while getting a mani/pedi. I may just bring in ear buds next time so I can’t hear other people. I’m still giving 5 stars because of The quality of massage!
I went to Bella Toscana Med Spa today for the first time to have Medicare, pedicure and eyebrows waxed. Misa was so pleasant. She made me feel comfortable and did an excellent job. I will definitely be going back again. I even inquired on their memberships.
First time trying out this spa and couldn’t be more happy with the Service and Staff. My Wife and I had pedicures today and eye brow wax and it was excellent we already booked our next pedicure. We go back next week for a Couples Massage. I extremely want to compliment the front desk Receptionist Cheryl as she makes you feel welcome and they’re super friendly. You won’t be disappointed
Sure. I had an appointment scheduled for last Saturday. I am sure it was made for 1:45 at the time I checked out from a previous appointment. When I arrived, the person at the desk had a hard time locating me on the computer then said my appointment was for 11:15 that morning and that the person I was booked with had someone in the spot I came in for. Okay. I am sure I was told 1:45. But okay. We reschedule the visit for this Saturday. While nothing was said to me during the discussion about the charge at that time, I arrived home to hear from Bruce Simpson that you charged him for a missed appointment. He of course never authorized the charge but you had it in the system because he did buy me a gift certificate LAST year. I am not on his cc or account so that charge is fraudulent. I called about this following the weekend asking you to reverse the charge as I obviously did not blowoff an appointment since I showed up for the time I was told. This is very upsetting for both of us and should have been discussed when I arrived. He is disputing the charge with the bank so you can handle it now or later. I am also cancelling my appointment for Saturday with Cherish as I am disgusted with the whole thing. You seriously would have made a lot more money with me as I have a lot of face to work on but that is fine. As you know there are plenty of service providers here for me and you apparently have enough clients that you can manage this way. I hope I have answered you question.
The Vitality Enzyme Hydrate and Resurface Facial I had yesterday by Sydney, was amazing!! My husband and son both remarked how glowing and smooth my face looked! Thanks Sydney! 😊
I have had several massages here and recently had one by Patricia. She understood where my body hurt and worked with it to gently restore it to healing. I love the atmosphere, the front desk and therapists are all very professional. I have been to other places in the area but call this one home. Just purchased a monthly membership so I will get more frequent massages and try other services.
Wonderful pedicure! MIKA very good at what she does. Knowledgeable on all products. Atmosphere very relaxing and beautiful. Cant wait to go back!
My facial was completely wonderful and extremely relaxing. I have had several of their facials and not let down by any of them. The staff is engaging before and after the procedure to ensure they provide you with the maximum amount of quiet (they, of course, talk to you during the procedure but only to make sure you are comfortable).The facilities are clean, its a no pressure environment and the staff are friendly and professional.
I had a Brazilian with Misa, she was AMAZING! I had never been waxed before and she made me feel very comfortable and did a wonderful job! Will definitely be back for a follow up appointment!
My second visit today and it was amazing as the first time.Like I told them the massage was so relaxing that it felt like an escape from reality for one hour. No interruptions, no loud noises, only piece and quiet. Thank you very much! I will make sure I will come back.
Another fabulous massage by Michael! I have a lot of back and neck pain and need real deep tissue massage. Michael was superb and identifying exactly what spots needed the most attention. He was professional, attentive and effective in helping me feel significantly better
By far the absolute best pedicure EVER!! Missa is wonderful! Cherish was phenomenal with the wax. Beautiful atmosphere, so calm and relaxing. The entire experience was top notch! Will definitely be back for more!
My absolute favorite place to visit for manicures and pedicures! The atmosphere is so peaceful and Misa always takes care of any needs I have. My husband and I have also enjoyed their massages and both of us highly recommend all of the services they provide. I have lived in Lake County since 1994 and I have finally found a spa that I truly look forward to visiting!!
This is my absolute favorite Spa in All of Lake and Sumter Counties. An elegant retreat. The treatment rooms are exquisite. My therapist Ashley is phenomenal. She is very knowledgeable and professional. Luxurious robes, slippers and a glass of wine before or after each treatment only adds to the experience. S.Mahan
I got my brazilian waxing today and I have to say that Misa is W O N D E R F U L! She definitely knows what she is doing! Her technique is perfect! I end it up feeling NOTHING comparing to other times and we are talking that my last time was like 2 years ago after a really bad experience… after this I have nothing to say than good things about her ! Definitely the place is super relaxing and comfy.
This luxury spa is amazing! The staff are so friendly, it has such a warm and relaxing atmosphere. From the music, to the elegant decor, chairs and how clean and nice everything is. They is definitely a luxury spa day. I took my grandma here for a surprise mani and pedi day and the nail tech and staff nailed it. This place is truly amazing! They are so friendly and we felt like we were in Italy! Will be back often!
Who gives away a $150 spa treatment? These wonderful people do!Ashley was my massage therapist and it was very obvious she enjoys what she does. She knew how to really get into my shoulders and back.The spa complimented their staff, everything was clean, well kept and their products felt very high quality. The extra effort and passion towards the whole experience really shows.
Amazing place! Relaxing and quiet no 10 people also getting pedicures, just you! Misa is wonderful also. Meticulous with her work and does an excellent job.
Bella Toscana Med Spa provides an amazing, relaxing experience and provides incredible customer care and support. I always feel well taken care of whenever I arrive for any appointment! I cannot recommend them highly enough!
Whitney is awesome! With a newborn at home my skin definitely needed some work and the facial has left my skin looking refreshed and healthy. Whitney was super professional and knowledgeable, finding out my skin care concerns, addressing them, and explaining what she was doing during the facial. I felt very relaxed and left a very happy customer!
Such a relaxing atmosphere, very clean and very nice staff. I wanted my 60 minute Stress Relief Massage to go on forever. Havent been this relaxed in a while. Definitely going back! Ashleigh was awesome!!
Love it so far! Went yesterday for a few waxing services and Misa(hope I spelled it right) was amazing. She was very thorough which I appreciated since I had a bad experience at another spa. I will definitely be back! Havent tried any other services yet but I look forward to doing so.
I love this spa! I received a pedicure from Misa and she is wonderful! She does an excellent job and is very kind and personable. She works hard to make it a relaxing, enjoyable experience. This is a very professionally run business and I highly recommend it to everyone!
I stopped by for a massage after reading the other reviews. They were able to get me in later that day. The Spa was very nice and they have a little shop in front with various items. I wanted a relaxing massage but not deep tissue. I haven’t had one in a very long time. The massage was very relaxing for the first 3/4 of it. Then when she started on my back thus began deep tissue . Fine at first but then became very painful. Evidently I had a knot back there. I said “ that’s enough pressure please”( I was gritting my teeth through the face cutout !) She said if I wanted less pressureI should have gone with another massage therapist ? I did not choose the therapist just said I wanted a relaxing one. It was a good massage up until that point. If you like deep tissue which has always been painful for me you will love it ! The hot stone was very relaxing :)
Svetlana was amazing!!! I have recommended her to many of my friends.The entire staff made me feel welcome the minute I walked in for my appointment. It is a beautiful place and very relaxing. I will be returning!!!
Sarah was amazing. Im a larger women, and I felt very comfortable there. No pressure to buy any of the products or services. Very relaxed areas throughout the establishment. Everyone was very friendly and welcoming. Beautiful Changing area with amazingly comfortable robes. I WILL be going back.
My wife and I recently did a couples massage and without a doubt the best massages we have ever had, The atmosphere is awesome and they truly want to make your experience the best - we cant wait to go back.
I joined their monthly massage program and love going each month to pamper myself. This spa is not only beautiful but is also very clean. The massage therapists are very professional and will focus on my trouble areas, like my shoulders, neck, and back. Ivethem recommend them to several of my friends.
Had a bridal party massage at Bella Toscana and could not be more pleased with not only the massage (which was AMAZING!) but also the customer service!!! Sarah has hands of an angel!! And Robin is so accommodating!! My bridesmaids were so thankful the therapist worked out the knots in their shoulders! And they were NOT sore the next day!! They even stayed after hours for us! I live about 45 minutes away, but I will be back!!!
I booked a couples massage and manicure/pedicure a month in advance because they had no openings prior. I never received any text the day prior or email reminder that our appointment was coming up. I called the morning of the confirm we were on their schedule and the receptionist told me we were not on their schedule. And that they were only open until 3 on Saturdays. Nothing was offered to rectify the situation. Highly disappointed in a place we were really excited to try out. Not only is their customer service poor but their staff doesn’t know their own booking hours. Very disappointed. Will not try to come here again
Had an amazing experience. My husband and I had the valentines couples message. The girls didnt run back and forth for lotion. The lotion was next to them. They didnt stop through the whole process. They inquired as to our comfort through out the process. The autmosphere was very relaxing. I have already planed our next visits. Very pleased thus far and have already recommended them to our friends.
The atmosphere is wonderful and so relaxing. The sweet lady who did my pedicure was so nice and easy to talk to. The experience did feel a little rushed but that was the only thing I didn’t love. The service was great.
Teresa was incredible! She was very personable, knowledgeable and informative. I thoroughly enjoyed the facial I received. The atmosphere is extremely relaxing. I was greeted with smiling faces and offered a glass of wine or something to drink. There was soothing music and wonderful fragrances I felt at ease as soon as I walked in the door. I would recommend Bella Toscana to anyone and everyone! Ciao Bella!
I have been a client of Bella Toscana Med Spa for approximately two years. I joined their monthlyMembership Program, which offers a choice of one of several spa services, at a reduced rate. I alwayschoose the stress relief massage, and for a few dollars more, upgrade it to deep tissue. The MassageTherapist, Roxanne, that I have always used, is by far, the best masseuse I have ever encountered in all my years of receiving these services. I suffer from severe chronic neck and back pain, and her massages have helped me reduce my level of pain and relax my muscle spasms. I now go twice a month, and, as a member, the second massage is discounted!I am sure that every therapist at Bella Toscana is as excellent as Roxanne, because this spa takes pride in providing excellent services to their clients. From the minute you walk in to the beautiful surroundings you begin to feel your body relax. The staff is very accommodating and welcoming. I feel like Im part of a wonderful group and I am so happy that I found this spa. Give them a try, you wont be disappointed.
This is the second time Ive had a manicure with Kelli and loved it both times. I believe she is the best I have ever had. I appreciate the time she takes, her hand massage is so soothing, the atmosphere is so relaxing, and my finger nails look amazing. Thanks so much!
Stephanie Greene did a phenomenal job on my microblading. It already looks fantastic and its only been one day. I cant wait to see how much better it is after all has healed and touch-ups are complete. She listened to my concerns and worked with me to make sure I was getting exactly what I wanted before even starting the procedure. I also loved that I was able to get the procedure the same day as my consult. Thank you, Bella Toscana!
Aubrey did a wonderful job. Everybody was really friendly and it was a nice experience.
I love this place!! My husband always gets me gift cards for here. And we just did our first couple massage and he love it he said he will be coming back for sure. We had ashley and kara and both of them are the bomb. Great Job Ladies!!
Great visit great massage. After trying many others things to my muscle to calm down finally went to get a massage. It was great. pain decreased alot and I can move more easily. Thank you so much Aubry for the massage.
Well. I havent had the chance to have an experience yet. But Im sure the massages are amazing. But the customer service is terrible. I had received a gift card for Christmas and I had never been so excited to get a massage. I have chronic migraines and endometriosis on top of rheumatoid arthritis. I work 40 hours in 4 days as a bartender. And Im a mother of 2 kids. So I call on a Friday around 2 p.m and make and apt. I was told they were fully booked and would have to reschedule so I said ok. No problem. She then says oh we have an overflow room be here at 10 your apt is at 10:30. Im excited and I give her my name and number and she says thank you and we hang up. I set my alarm for the next day and unfortunately I over sleep. I call at 10:20 frantic saying I can be there in 10 minutes and I was told no sorry shes gone and its a $25 penalty. I was never told this on the phone and then was hung up .I didnt even have 24 to cancel because I made the apt less then 24 hours prior. I just felt like my money didnt matter to her. I felt like if she was so busy she should of stuck with her original answer of we need to reschedule we are full. Again I understand there are rules and it was my fault. But I didnt feel like she even cared even when I Said just take time off of my massage. 😔 Super disappointed
I highly recommend Bella Toscana for manicures and pedicures. Misa is amazing. I leave their totally relaxed, and having gorgeous skin and nails!
Cheryl, the receptionist was very accommodating and polite. My pedicure was good but I was not asked which Pedi I wanted. They start at $35. She just gave me a Pedi. When it was time to pay it cost $59.00. I would have liked to have been given the choice!
Cherish Is an amazing esthetician! I am always treated like a VIP. She is very friendly, knowledgeable and truly cares about her clients. Bella Todcana Spa is a wonderful place. You may walk in holding onto the days stress but you leave feeling like you’ve been on an extended weekend vacation. I highly recommend you visit this beautiful gem.
Five stars from me! A good spa experience is what I live for. I am so happy with Bella Toscana Med. Spa. The facials are the best ever ,a wonderful relaxing experience. The spa makes you think you are in Italy in the finest. Give it a try and say I sent you! You will not be sorry ! Ask for Cherish!
My experience was most pleasant. The quiet ambience that enveloped me when I stepped through the door was quite captivating as well as the lovely fragrance. Although I purchased a gift certificate for my sweet daughter-in-law, I do intend to return and enjoy being pampered as well.
Had my first massage today with Sarah. This spa is absolutely breathtaking. From the moment you walk in, you can feel the relaxed aphomphere. Robin welcomed me and made me feel like I was home. Sarah was wonderful! She asked what type of pressure I liked and gave a wonderful massage. I was so relaxed afterwards and was relieved from any back pain I had. She really went out of her way to make sure I was comfortable and stress free! I highly recommend this spa and Sarah! I will definitely be returning for life!
The staff members are vey nice,the place was very cozy and clean,I was happy with the results, Cherish is very sweet and professional, I was happy with her.I went again on August 2nd, and my experience with Cherish was beautiful, I recommend Bella toscana to everybody,I am happy I found Bella Toscana.
Sheri and the staff at the Bella Toscana are amazing! Sheri has used her extensive knowledge and experience in medical aesthetics to help me improve the quality and texture of my skin. When Im at Bella Toscana, Im treated as though Im the most important person there. I would recommend Bella Toscana to anyone. It has been a wonderful experience.
This med spa truly provides a wonderful array of facials by Cherish.The waiting area is done in Tuscan mode that includes a wall fountainthat is so smoothing. The facia I had made by skin feel like a new born.I highly recommend coming in for the spas services. Be sure to takea look at all the beautiful beauty products the spa features.
Bella Toscana is the most relaxing, friendly, and professional Spa I have visited. Lake County should be so proud to have this business offering such high quality services at reasonable price. I always enjoy my time that I spend there.
Misa is the best in all services provided
After reading through some of the other reviews I was kind of surprised. I actually had an opposite experience with Bella Toscana! Their staff were very accommodating to me and the girls I worked with were super sweet! Ive only had two services so far, but will definitely be back!
Misa is the best! I love getting my eyebrows done by her. Shes super detailed and makes sure theyre perfect every time. Highly recommend!
Great atmosphere! The staff is amazing. Naomi at the front desk is so accommodating and inviting. Michael gave such a perfect massage and was so warm and professional. Thank you!
What a gem in Tavares! This spa has an incredible atmosphere. It is so beautiful inside. It was a relaxing experience from start to finish! I will definitely book another appointment! My masseuse was Roxanne. She was wonderful!
Emily was the girl that did my not stone massage. She was wonderful. I have had good ones and bad ones and today was great. I also had a facial and it was also fantastic. Go there, you will be glad you did.
Because Masa is the best. Shes professional and yet like an old friend. Love her. Will NEVER go anywhere else. I cant say enough good things about her and the beautiful Spa.Just had another visit. Will be back again in March
I was given a certificate for this spa that included multiple services. In route to the spa on the day of my appointment, there was a traffic accident that would cause me to be 14 minutes late to my scheduled appointment. Initially, I called the establishment, but the line was busy after 4 attempts. I then went online and emailed them my status regarding the accident. After sending the email, I then attempted a callback, and was able to reach someone. I explained to her that I was stuck behind an accident and would be late..... would they be able to accommodate me for later or could I reschedule it if not? She said they could not accommodate my late arrival, and because I did not give 24 hours notice of cancellation, I forfeit my service. Im sorry, there is no way to know 24 hours prior that I would be stuck in the traffic behind an accident, if so I could have planned to go a different route or leave earlier. Needless to say, I will not be partaking in any of the other services either. Customer service like that really leaves a nasty taste in your mouth! I gave a star because you have to give at least one to comment. But dont get it twisted, they dont deserve any.
Bella Toscana Spa is absolutely beautiful, clean and so relaxing! I have had several different services and they have all exceeded my expectations! Every massage has had me relaxed beyond belief, every pedicure has left my feet soft and beautiful, every facial, hydrafacial, and dermaplaning has left my skin refreshed and glowing! You will step out of this spa feeling completely recharged!All of the staff is wonderful! Stop in to say hello to Donna and Robin at the front desk! They can walk you through the services they provide and what would be the best fit for you! They also have several lines of skin care products for purchase in the Bella Boutique a long with some other unique items!Ashley in the pedicure room is informative, soft spoken and you can tell she just really loves what she does!Cherish in the facial room has done some really amazing things for my skin! I was just recently in and had a hydrafacial+dermaplaning and left feeling like a new woman!
Bella Toscana is absolutely beautiful. I felt relaxed from the moment I walked in the door. The staff and services are amazing. I highly recommend and cant wait to return for more appointments. A true hidden gem.
This place is a hidden gem! Its an upscale spa with great prices and corrective services. Can be a little hard to find being in a medical plaza but parking is easy. I workout a lot and Roxys massages are the best Ive ever had. I also got a Hydrafacial which was awesome and have a dermaplaning. They make me feel like family
Today 9/6/18Had another amazing facial with Whitney! My skin is glowing like never before!! Thank you Whitney you are awesome knowledgeable and gentle!Ill definitely be back! Cheers and God Bless!Had a wonderful facial yesterday with Whitney she is awesome knowledgeable and very professional!Exceeded my expectations Thanks Ill definitely be back! DalieToday May 31, 2018 is my third facial with Whitney Oh my gosh she is totally awesome I never thought my skin could look so beautiful and I am old😄🤗Definitely recommend her! So knowledgeable so gentle and takes her time to explain everything! Thanks Whitney! Ill be back soon!!Dalie
Ashley is an incredible massage therapist! Excellent technique, professional and she listens to what my needs are. The Spa is beautiful , clean and relaxing. The best of the best!! I highly recommend!!
Everything was great, salon was clean and relaxing. I went in for a facial. This is only my second one ever. Some feedback about my skin or things I could do better to take care of it would have been appreciated. Overall experience was wonderful.
Bella is a hidden gem in our area. Long time resident and its very refreshing to have a spa that is budget friendly yet doesnt lack in quality. Warm environment, relaxing. It will be very hard for me to not be a regular.
Best. Manicure. Ever! Painless wax. A++ experience. Loved the peaceful & beautiful environment, as well as Misa’s attention to detail & great care for her work.
Thi was great. This was a pedicure for my 83 yo mother and Thi was great with her. She helped her up and down from the chair. She informed my mom of everything she was going to do. My mom liked it so much that we scheduled her for the next 3 months.
After many months, I had a pedicure and manicure today. Misa did a fantastic job - so professional and very gentle. My foot massage was the best.
Cherish does a fabulous service. She is very professional, warm and personable. I will continue to book with her for my spa services. The spa is calming. Staff is friendly. Products are first rate.
I have been looking for 3yrs for a massage therapist with experience and knowledge to help keep me out of pain. The women here are all amazing! Im finally got my life back, thank you Roxanne.10/06/17I still belong to this spa. Everyone is amazing, polite, knowledgeable and extremely proffessional. Thank you girls for helping me stay healhy and pain free!
Cheryl and Misa were both super friendly; made me feel comfortable and also made me feel like we were already friends. Loved the atmosphere and will definitely be back!
Lovely Hidden Spa with great massages. I joined their membership, which made it affordable to get regular massages. They also offer other services like facials, which I look forward to trying next week.
The font desk person was attentive. Now Misa she goes above and beyond with her clients.. So nice and kind and she knows her business! I really appreciate her and will always come back to see her!
I used to have nothing but good things to say about this place. Now the owner is there all the time and makes it a very unpleasant experience. I spend a ton of money there on products and she wouldn’t let me use a $5 coupon (That comes on the receipt) that I’ve been able to use for over a year.Definitely not good customer service!She acts as though she is higher and better than anyone else, including her customers. She makes it hard to do business.I will no longer be going there spending my money.
Always a great experience! Very Kind and professional. I have been a member for 5 years now and they have never disappointed. Everything you need to feel great and relaxed.
Got a Brazilian wax and the lady that helped me was super nice and made me feel very comfortable throughout the experience. Definitely coming back!
I went and had the belle signature pedicure. It clearly says online the price tag is $55 so I went thinking that was what I would pay. Nope she charged me $75. I get home thinking that I was wrong but no. It does say $55...... I called and she could have cared less. She told me the internet was wrong, even though I made the appt online. I loved the spa and tia was great, but Im not ok with false advertising.
From the front door the service is impeccable. Mrs Cheryl is so professional and sweet. Meesa is wonderful and makes you feel comfortable. Everytime I go its the same experience.
Enjoyed my first experience getting lash extensions at this beautiful spa. I had no idea exactly what I wanted but Ravan knew! Ravan is a real pro and I love the end result!! Highly recommend.
At Bella Toscana, Lindsay Sanders did my permanent eyebrow and under the eyeliner. She was Perfect in understand just what I wanted. She took her time. I love my eyebrows and under the eyeliner. THANKS!
I LOVE this spa! Very clean, beautiful atmosphere and staff are great. Highly recommend.
I booked a 100 min massage and received a confirmation email. I took the day off from work for this appt only to show up and the manager tell me that they didnt have my appt on their end. The manager did not care about their error nor did she care about trying to make it right. I wasted an entire vacation day for nothing! Very poor customer service!
I have been looking for a good place for a massage. Not only did I find a great place for a massage but I also found so much more at Bella Toscana Med Spa. I am going to get a membership because I want to keep coming back. They are awesome!
WOW!!!! What a Wonderful and relaxing experience!!!I had the Hot Stone massage >>>> and Loved it!!!!I will be doing again on a regular basis and recommend Bella Toscanahighly. Great and helpful staff!
The staff is amazing. The experience starts from the moment you walk in. You are welcomed into a friendly calm environment. You will immediately feel at peace and relaxed. There are refreshments and comfortable places to sit while you wait. I will definitely be going back!
The Bella Toscana Spa is a hidden gem in Lake County. The moment you enter the spa you are welcomed into a luxury experience unlike any other in the area. The Mani/Pedi room is quiet and relaxing and an affordable way to get a little pampering in during a busy week!
The staff has been so accommodating not only during each of the services I have had there but also during scheduling of appointments. They definitely value their customers and go above and beyond to make sure you are getting a true spa experience and feel relaxed. I would not recommend any other place in town!!
Brought my teen daughter in for acne treatment. Aside from the beautiful and relaxing atmosphere, the staff was so nice and very informative! First impression was phenomenal!
This Spa is unique in that it is so serene, absolutely beautiful and everyone who works here is so friendly. Ive had the hydrafacial, pedicure and Im a big fan of the health and wellness products they offer as well, especially Nutrametrix.
Love the atmosphere. It is so cute and comfy. Sara was my massage therapist and she did wonderful. :) will be visiting here again.
Excellent service and very professional .
Bella Toscana is a great, local place to get treated with soothing facials, massages in a very relaxed setting. A great find!! Cherish is excellent!!
Aubrey is a natural healer. You will feel pain relief and wholeness after working with her. Thank you, Aubrey!
Every time I come it’s such an amazing experience . The spa is so beautiful and clean and the girls are fantastic . If you have not had a facial you are missing out Cherish is amazing . I’ve gone to a few spas and this one is the best
Absolutely loved my massage with Chantrice! My shoulders are always very tight and she worked on them very well and I am feeling so much better today!
I have seen Ashleigh at least 3 times. She is awesome. This spa offers a very relaxing and peaceful environment. I would highly recommend Bella Toscana.
12/31/19 was my first visit here and was so impressed with the place and the service. Such a great gem to find that reminded me of the upscale shops of Chicago. Already booked my next appointment. Thank you
I had a facial today & it was fantastic. Staff were so professional & so knowledgeable. We talked in depth about my options for other services that my skin would benefit from. Will be following up.
Right from the time you walk in the door you start becoming relaxed. Peaceful atmosphere and professional, friendly staff. I had a facial and pedicure and I am very satisfied.
My massage with Sarah today was wonderful. She is polite, professional, and does an exceptional job and I will be going back again to Sarah.
I have not had a massage in almost 1year. Michael my massage therapist was fantastic. Booked another one for June.
I truly love how clean and beautifully decorated this spa is. The staff are very friendly and inviting and the beauty boutique has an assortment of wonderdul items for sale! Overall, its a fantastic spa!
TERRIBLE TERRIBLE TERRIBLE customer service! The worst I have seen. I purchased a Groupon for 2 facials for my mom for Mothers Day and my sister in law bought her 1 also. No where on their Groupon ad did it say that you could only use one Groupon per person.. they even had the option for you to buy 3 at a time and so we did. My mother called today to schedule 1 of her facials and the lady told her she was not allowed to use them because she had already used a Groupon there she bought herself. My mother was so upset.... I then called and the lady argued with me for 10 minutes and said We have submitted for a disclaimer to be put on Groupon Confirming there was no disclaimer there when I purchased them about only using 1 per person and yet she would not honor them. Im sorry you dont change the rules of use after you sell a service! That is BAD BAD BAD business!
Cherish is the best! Amazing facials every time!
The greetings were nice the facial was excellent the massage was perfect she went through everything and explain everything what she was doing while she was doing it what I needed if I was quested something she got it done the hospitality was amazing the environment was just perfect everybody was polite everybody was nice
I have been going to Mesa for several years, she makes you feel very comfortableSuper sweet person
Really wish I could have given this girl a good rating she was very nice but for $90 (manicure and pedicure) it was 1 of the worst I have had sorry but I dont like the walk in assembly line places and was hoping this was going to be my place ...will not return for this service
I loved the atmosphere and my hot stone massage. My massage therapist, Sarah, was wonderful. The receptionist was very friendly and helpful.
I loved the atmosphere! My facial was relaxing; my skin feels 20 years younger - seriously! I enjoyed the experience and I will be back for more.
This spa is beautiful, and the staff members are friendly and welcoming. The services I receive here are the best in the area. If you havent been, youre missing out.
This is definitely one of the most beautiful spas in the area. The staff and atmosphere immediately relax you as soon as you walk through the door. Overall an excellent experience.
Its been hard to find an upscale spa in the Lake County area, Im so glad I came across this place! Beautiful spa with exceptional staff! Would highly recommend to anyone!
Clean and very relaxing! Misa is amazing! I will definitely return!
I enjoy every service I try.
Everyone was friendly! My first spa massage experience and it won’t be my last. Very professional and the massage was AMAZING!
Nice staff. Friendly and helpful. Beautiful atmosphere. Rick is a miracle man! Walked out with about 10 years of stress off my shoulders...
What a lovely experience. Pleasant quiet surroundings and a fabulous pedicure. This will be my new self-indulgence spa for all services.
Cherish is very professional and detailed. She ensures her clients are comfortable and informed throughout the entire micro needling process.
My Massage with Sarah was exactly what I needed to start off my Birthday! I left the Spa feeling more relaxed than ever.
Everyone is amazing! I have enjoyed many massages and recently a facial...all were wonderful. I highly recommend them.
Had my 1st professional full body massage here and I have nothing but good things to say....It was simply amazing...so relaxing that I fell aslep....The atmosphere is so tranquil and the place smells a ln amazing...I have been suffering from back pain for months and its has been gone since my massage yesterday....I cant wait to go back!
Beautiful and tranquil environment. Lindsay was absolutely amazing and Cheryl was so friendly and easy to talk to.
Always look forward to my time at the spa. Truly leave relaxed and satisfied. Comfortable and calming atmosphere.
The new nail tech...Ashley...did a beautiful job today. The mani/pedi space in the spa is absolutely beautiful. Such a lovely experience!
I really loved Nina. She did an awesome job. I will definitely return.
Aubrey is awesome. Best massage I have ever had!
Consistent, professional, friendly and attentive service from the moment I stepped in being greeted by Donna and throughout my wax service with Misa.
This is a very pretty, quiet and relaxing spa. Everyone is smiling and my services are always fantastic. I cherish my facials by Cherish.
I had a wonderful facial by Whitney, it was so relaxing and my skin looks and feels great. Ill definitely be back!
Patricia provided a great deep tissue massage. I wish I wouldve been upfront about wanting to relax and not talk.
I make my appointment with Michael.. He always does a great job... Hes very tentative and works on the areas that hurts me the most..
Best customer service!! We have truly enjoyed each experience we have had here. Always looking forward to the next appointment.
Enjoyed the Citrus facial. Very relaxing. The knowledge and application of the facial was professionally performed by Cherish.
Bella Toscana Med Spa is amazing!! The staff is very friendly and knowledgeable!!
This is the exact atmosphere and service I was hoping for! I LOVED it!
The spa was amazing...the quality of the surroundings magnificent, the specialist who did my pedicure superb....a hidden gem...with medical quality procedures and a supervising physician...the only unfortunate area was the tattooed rude front desk clerk...the only reason I might hesitate to return...
The staff are professional and attentive; I thoroughly enjoyed my massage and facial. I walked out feeling rejuvenated!
The relaxation facial was amazing! I will definitely be going back. I was truly able to relax and unwind.
Had a really great massage, much needed & awesome relaxing experience overall 💕
Excellent massage from Ashleigh. My hip and back felt better, after massage, than they had in months!
My massage by Ashley was amazing! I highly recommend Bella Toscana.
Love the relaxing massages! So glad I joined the spa!
Best pedicure EVER in a beautiful atmosphere!Schedule appointments far in advance due to spa’s limited hours.
Good customer service, relaxing and the peppermint scalp massage was the perfect finish to a great massage.-Heather Cheney
This was my second manicure with Misa. She is very thorough and does a great job.
The location is beautiful and serene. Michael was a true professional and the massage was excellent.
I had a pedicure yesterday and it was fantastic. So relaxing and felt safe and clean!
I like a deep massage & it wasnt quite what I was looking for. Great people though and relaxing atmosphere.
Pedicure by Kelli was relaxing and a perfect treat for my out of town guest who spent yesterday walking around a theme park.
Happen to find this place on a day trip to Lake County and could not be happier! The prices were great and the services were amazing. I cannot wait to go back.
I give Sarah 5 stars, if you want a relaxing massage, call Bella Toscana Med Spa there the best.
Received a manicure and pedicure! Service was fantastic! So love the spa atmosphere.
I love this little get away right in the middle of town. I was traveling 30 - 40 minutes to get that trues spa experience. It was here all along.
I had a very relaxing facial. Service was on time and staff was exceptional