We came there, we were rushed ended up getting something we didn’t want. so once we found what we wanted still in the store wouldn’t refund us so we BOUGHT BOTH. DIDNT even get what we wanted they continued to try to tell us everything is so good, when we only wanted a pod. PAID $80 AND DIDNT WORK! HORRIBLE SERVICE! will never go there again and if i could give 0 stars I would!
Just started coming Im about a month ago and never had any issues until today. Bought a geek bar vape that is leaking everywhere. The man that sold it to me told me he cannot and would not exchange it out for a different one. Sorry but thats terrible customer service. I wont be coming back and will tell everyone I referred here not to as well.
Place is great has amazing staff. I’m definitely a regular customer from here on out.
The guys that run this shop are very nice and welcoming to you as soon as you walk through the door. They have good prices too. The vape juice I like is actually a couple dollars cheaper than at the shop we used to go to down the road from this shop.On top of the service being so great 😊 I would highly recommend this shop for those of you that smoke 💨 out of a vape! 👍🏼 they also have really yummy smelling candles and other things to buy.
I have been coming here for years and the service is ALWAYS AMAZING. BOTH the women who work here are friendly and prompt, the two young guys who work here are great! Ive NEVER had a bad experience.The reason Im giving such a great review tonight was because I called the shop tonight a few minutes before they closed, and the owner (a total sweetheart) answered, and I said I would be there a few minutes after they closed. The owner immediately said he would wait for me. Thats the ten out of ten service that have given me for YEARS and we I will keep coming back and recommending this smokeshop!Thank you!
Excellent service. Average pricing. Great selection yet a lot of out of stock in my nic strength. First time in so not sure if thats a regular thing or not. Will probably go back if I like the juice they nudged me towards.
This place has always had great staff and wonderful products. I had issues with my glass breaking (only on sunday mornings) and they were the only ones to carry the aspire glass anywhere around. The first time I broke it I was in Ohio and the shop I stopped in made me buy the whole upper unit for $30, the Smokeshop only charged me $8 for the glass and put it in so I wouldnt cut myself.
They are the best. The ladies that usually work the front are very nice and knowledgeable. I will say they have some of the best prices (better than any gas station) and most friendly shop around.
They give excellent service and have a great selection of products! The owner is helpful and honest, and he has the cleanest store I have ever seen!
I will now go out of my way to visit this store.The young lady working there is extremely sweet, pleasant, knowledgable and beyond helpful! And might I say.....I suggest anyone in retail visit her store and observe how to properly conduct yourselves and interact with customers.
Rip off! Each time they change the price for the product I purchase every week. I brought them a previous receipt showing the normal (& usual) lower price. I told them I spend over $400/mo and Ive been a long time customer. They didnt care. Their loss. Ill take my business elsewhere.
DO NOT SHOP HERE!!! I never write reviews but I have to say something. I am a new mom and starting using CBD for pain and came to their shop asking a member of their staff to help me find a cartridge and she sold me a very expensive one after I asked her several times if there was any THC she assured me there was not. I got home and tried the product and was immediately sent into a panic attack as I have a terrible reaction to THC. I went back to the shop and the refused to help me replace the cartridge with a CBD even though I was willing to take the loss on the price difference. The employee working said “it says delta 8 right on the front” like I was supposed to know what that meant. The whole reason to buy in a shop and not online is so that doesn’t happen. Super disappointed. Extremely upset and wanting to report this business.
My new favorite place, definitely gained a customer, and to the woman who helped me with my Fetch Pro on December 3rd, you are stunningly beautiful!!-Shannon
So I went in here two days ago, Knowing what I needed. Bought it, real friendly people. Went to pay and the young man said something about my card. Told him it was a bank card and he went ahead and swiped it. Fast forward 6 hours later and I get a charge for 199 to my bank account. I call the company that charged me, they ask me if I know a sobhi that lives in dearborn heights. So after thinking a little bit more I call up to this store and ask if sobhi is there not knowing it was his name. And sure as hell he was! Gonna deal w this accordingly
Was out of town for the week and visited this shop just to look around and see what they had. Practically got asked to leave from what looked like the manager for no reason at all. Like I said, I was just looking around and I told him that. Dont waste your time here. Worst experience Ive ever had at a shop like this. Go to the store right across the street called Metro. 10 times better than this place 👍
They tell me they have the cheapest prices in town bought the nord x Cost me almost 50 bucks with tax Come to find out I go to my local vabe shop and there 30 bucks apiece Do not go prices Too high and they dont negotiate What so ever Anf owner drives a lamborghini worst customer service unless u enjoy paying top dollar
The guy who runs this place is awesome. I am disabled and he came out to my car and brought me my merchandise instead of me having to go in there
Sold me 3 defective SMOK TFV12 coils (for a 25% markup of the standard prices online). They will not take returns or exchange In addition, they asked for a receipt when they didnt even offer me one when I bought the coils. Terrible experience, never going back.
So this place was supposed to be having a WRIF event where they were supposed to be giving out WRIF bags at 6PM on 4/20. I arrived at 5:30 and they told me they would be handing out bags at 6PM so at 6PM I aksed where to get the bags from and the jack ass behind the counter said that they were all gone that they gave them away at 5:45PM and there were over 75 people waiting. There were about 8 people there (not even close to 15 people the whole time I was there. But ironically enough the guy behind me spent $120 and they just happen to find one for him. The store is completely shady and I would never stop there again. I recommend The Station on Mich Ave way before this place.
First time being there I was overwhelmed with choices and alot of unique pieces I couldnt help but wander for a bit.. just bought a castle perc hourglass recycler for a great price! It makes tornadoes 🤘👍
I love this store they price match and they are all so friendly I am a customer for life Great Serive always !
Had an issue with something I had bought from them a few days prior and they still helped me with my issue! Thank you so much guys, Ill be coming there for a long while.
These guys were so helpful. My vape mod was so dirty and not working properly they cleaned it for me for free and explained the importance of maintaining a clean mod. Thanks again guys you have a loyal customer !
This place is the best don’t know what the are people rating are tlaking about. Great service and prices and never disappointed. BTW check out there humidor!!
Great staff, great vapes! One of the employees named Mahdi gave me advice on life and I felt a whole lot better! If you need vapes this is your shop!
Awesome service. Just moved back home from Florida, and Ill be a new regular here.
Love this vape shop always have the greatest group of people working and I even called earlier today asking if they could stay open after their closing hours so I could pick up a coil and they did!
I got the (eGo-T) with twist on usb charger no usb plug in wall unit with 1 small bottle of oil it cost me $35 total!!!. but I use my cellphones and its fine.I smoked 1pak of cigs a day=$4 a day.This shop has best prices and so many oils to pick AND THEY WILL LET TRY THE SMOKE OILS BEFOR U BUY!!!.THEY REALLY DO HAVE EVERY KIND OF PRODUCT FOR ANYKIND OF SMOKEING OR OTHER.
Friendly and knowledgeable staff. Quick service plus they really make you feel welcomed there.
The employees are very friendly, and the prices are fair.They have plenty of choices for whatever your smoke, vape, cbd, kratom, ++ needs may be.
I bought a vuse vape pen from this store and it doesnt charge and the people at the store wont replace it. He told me he would do me a favor and contact the company but he wont do it till next Tuesday. Horrible products and horrible service, dont waste your time coming here
Curly hair is cute.. excellent service and prices. Will be doing business here for my smoking needs. Thanks!
Very friendly staff, best prices that Ive seen by far.
I love these guys here , great business great prices very friendly 😀
They are always friendly. Clean store and good prices
Great place very friendly staff very good deals on oil big selection
This place is lame. Couldnt even look around at things without the one guy following me like a shadow. Uncomfortable experience
Good people good prices on cigarettes
Very nice people. Always remember me and help me out every time I go in.
Sobe and everyone else is awesome. Theyre all nice and informative:)
Great shop buy all my products here
This place has everything and good deals on top of it.
I think it was awesome you need to keep her😘
BEST SHOP AROUND. ALWAYS TAKING GOOD CARE OF THEIR CUSTOMERS
Very friendly and helpful with my vaping needs
Good shop. Employees are very helpful
Staff was very helpful and hooked a mofo up
This store always gives you a good deal
Refused to give carton prices when I called !!!😡😡😡
Great staff, huge selection to choose from!
Great place for all of you to vape supplies.
Good pricing and excellent service from staff
Family that runs this place is no good, I havent given them my business for years
Very personable and knowledgeable staff.
This is well educated place about all their products
Rip off artistsJacked up prices and rude service,
Nice place,very friendly,and helpful.
Great selection of glass friendly staff
Friendly and good selection of flavors!
Love this place and the people running it!
Great staff and shop
Good service and prices
These people are unfailingly nice.
Staff is friendly and heppy to help.
The workers are very helpful.
Awsome pipes an good price
Not a bad place.
Its ight
My favorite smoke shop
Good!
Great place
Friendly