I bought a geek bar. It fires constantly after hitting until it overheats unless I blow back in it. Took it back to the shop and they wouldnt exchange it. Only offered to give me a discount on a new one as all sales are final. Any other smoke shop Ive been to would have just given me one thats not defective.
The staff is friendly, knowledgeable, and engaging. The owners are often there working along side them. Prices are fair and they have regular sales running. Open till midnight everyday. My goto spot for sure.
Brandon is a 5 star guy. I would typically shop at other shops but i make sure to come here specifically because Brandon always knows what Im looking for.
As a 13 year customer to sky high, I’d reccomend this smoke shop to anyone in the world shopping… the people, the products, the customer service/relationship they build with customers is like no other, however my recent visit changed my perspective… they had this new medium length curly ish hair dude, gave me the worst customer service I’ve ever received, was extremely rude, and the whole vibe seemed off. As someone that has purchased literally everything from here in the past, I think I’m going to be going to high maintenance for now on… which sucks, because I’ve always loved sky high, just not dealing with this new employee dude that’s just rude, and argumentative, and disrespectful to customers, especially long returning customers that have dropped literally tens of thousands inside the shop over the years.
I loved this place so much, I was spending about $200 per month there on a variety of products with no regrets. The people were nice and the owner very friendly, and I recommended them to my friends. Then a few weeks ago, I was sold a vape that was good for two puffs before it died. No biggie, Ill just charge it. But to my dismay, it would not charge. I tried another charging cord to make sure it wasnt an issue on my end, but it still wouldnt charge and I realized the vape itself was defective. Again, no biggie, they will make good on this vape, so I thought. Boy, was I wrong. Ryan refused to exchange the vape for one that worked. He even admitted that they had been having issues with that particular brand. We dont do anything with vapes he said. I wasnt sure what that meant, until he made it clear that he was not going to make good on the product. I wasnt even asking for my money back, just an exchange. The best Ryan said he would do was discount another vape. They sold me a vape that not only did not work, but now wanted me to give them more money? Ive taken my monthly fun money elsewhere. I have to wonder, from a business standpoint, was it really worth losing a loyal customer over a $15.99 vape?
Awesome smoke shop with great selection of vapes and rolling papers glass and neat nick nacks. They always have fire music playing. Slaps all day. The guys that work there are usually really chill and friendly. I like this smoke shop its very comfy
I like this shop because of the prices and the staff are great. I would have given 5 stars but the last 3 times I have came and bought the costal clouds vape juice I have had to pry off the cap and use my old cap to seal it. Please reach out to your vendor because this is an on going problem of the cap being sealed on there that you have to take a knife to cut it off. I have complained about this before in the store. Thanks
This spot has not failed me yet. I love it that its a smaller shop and has the freshest products. The staff is always friendly and talkative.
This is quite possibly my favorite store in Tempe. I was there on the 2nd day of their Grand Opening, many, many years ago. I still see the owner, Moe, around town once in a while, or at the store occasionally.Didnt know that theyd changed the name though - to me, itll always be SkyHigh.🙂Their selection of products is probably the best in the valley for everything that you can think of with reasonable prices. I would say Great prices, but my pouches of tobacco went up just the other day and Im not fully used to it yet. LOL 🤪GREAT STORE AND STAFF!!!👍
Wasnt meaning to leave a review, although since Im here Ill say my visit was a good one. I couldnt find another way to contact owners/management so Im reaching out here. I was in your shop last week when someone attempted to run out of the store with an item without paying. A couple of your employees pursued him and quickly apprehended him and restrained him on the ground. Another employee called the police. I did not stay to see what happened next. Although at first glance I thought this was great employees going above and beyond. But then I realized how rediculous this was for them. Whatever they get paid, its not worth taking their lives into their own hands to prevent theft of what probably amounted to less than $100. If you havent already, please advise your staff not to put themselves in harms way to prevent product loss. Its not worth the risk.
One of the best Smoke shops around! The customer service and atmosphere everyone puts out as a whole is just incredibly inviting and invaluable. Hands Down would recommend coming here if you’re lookin for any glass or wraps, etc. they got what you need. YoU cOuLd forrsuurre buy a rig from anywhere between $20 and up, they have a wide variety of glass, and even pendants too! Thank You Guys For The Service Each And Every One Of You Provide!
Amazing experience! Very friendly and knowledgeable staff ;) always down to hook us up, always the best prices, great selections on vapes, wraps and all kinds of goodies :))
I love you guys, but please fix your hours of operation. Ive gone there like six times and youre already closed. Sometimes this is a few hours before the hours say. Also, yes I never learn. 😉 Ill totally five star you as soon as this is fixed. Thanks! 💜Edit: seems fixed. 5 stars for that but more for installing an electronic card system that lets me tip!!! I wish every location would do this as I never have cash. But I love the employees. I wish they got paid a living wage (minimum double what they make now). Theyre so hard working and absolutely deserve to thrive. How can Sky High pay only $14/hr??? Thats not even enough to rent a 1-bdrm apt in the city you work in.
This company is wonderful and has excellent customer service. I recently purchased a vaporizer here. It was dysfunctional and did not pull any juice the first few hours I had it. I then went back to their store the next day and they simply gave me the same mod that actually worked. No receipt necessary since I was a familiar face. I have been shopping here for many years and recommend it to anyone in this industry. Their hours are also spectacular. Thats a plus. Thank you Sky High
I love this shop & the management. They carry both super heady & super affordable pieces. They have a great gallery! Always been huge supporters of Heady Spaghetti art
Really great pieces and products. Customer service is a hit or miss. This last time I waited quite awhile for help, while 3 employees were focused on 1 person. Also you guys really need to figure out your hours so I’m not driving 30 minutes to a store that has closed 2 hours early.
I love shopping here! Every time I go in all of the employees are so nice. Frankie is prob my favorite though! Shes super helpful with any purchase Ive came there for. She knows her stuff! She also had a lot of knowledge on CBD which has really helped with my anxiety. Customer for life
So I’ve bought puffs and other brands multiple times from here and been coming here for years. Normally staff is really friendly and understanding. Anyone who knows puffs knows they’re super unreliable. Half the time before I leave the shop I have to get a new one because one of them is defective and you have to try them first. The other half of the time they die early. So I started trying different brands and have been gettIng the SEAs.Got 2 SEAs the other day. Opened one and it worked so I went home because I haven’t had a problem with these ones. Opened the next one in the morning and it didn’t hit at all, no light, nothing. Came back with the receipt and the manager was there and said there was nothing they could do. Even though two of the employees in there working that day know me as a regular and saw me the previous day and knew exactly what I had gotten because we had a long conversation about the reliability of different brands. The manager was blunt and unwilling to come to a resolution. I’m done with anything that isn’t juul and I’m done with this shop. I thought they would’ve had greater respect for their regulars and at least come to a compromise but I’m not supporting a business that sells defective products anymore and doesn’t hold their regulars to a higher value. I’ve probably lost hundreds of dollars due to defective products this year from this store. Enough is enough. If you can’t trust me as a loyal customer then I sure as hell cant trust your business. I won’t be recommending them anymore.
Without a doubt the best smoke shop Ive ever been to. Excellent selection, the hours work for me because I work nights and this place is open later than everywhere else. But mainly due to the people who work there. My man hoss took time to make sure everything I needed was taken care of. The most friendly staff and really just nothing but positive vibes.Theyve made a customer for life out of me. 10/10 would recommend.
Sold me a faulty elf bar vape and didn’t switch it out.. he said I waited too long to come back (6 days) but I came back as soon as I had a day off.. it’s just unfortunate cuz I bought two vapes and wasn’t using the broken one right away. They get an extra star cuz they were all nice when shopping, but didn’t customer service well at all.
I’ve never been in a nicer smoke shop than Sky High, and no other places in the valley have such a good selection for such great prices. Also, the staff is amazing! Kindest folks you could possibly hope for. Truly awesome experience every single time without fail.
This is the best smoke shop in Arizona. They have a huge selection and everything they have is awesome and reasonably priced. They always have the best glass. The owners and employees are always so cool and friendly. I love that they do special giveaways sometimes, and they do special sales all the time. Overall they are awesome to their customers. 👍👍👍
I have been going to Sky High for years now, and they never disappoint. The staff here will remember you, what you like, make spot on recommendations for new things, and treat you like family. I love everyone at this place. Anyone who has a need to go to a smoke shop should take the time (even if its out of your way) to go to Sky High. Great people, great products and great prices.
I love this place. I have visited many other smoke shops in the valley but Sky High is by far the absolute best.Not only do they have staff that are friendly and extremely knowledgeable about everything you can think of to ask them, but their selection is insane! They carry everything from vape items to cigarettes, hookahs, fluid for all lighters, accessories for all different types of items, but their glass selection is superb!Whatever you can possibly need or want you can find it here. And price wise, they will absolutely work with you on prices. Not sure why every bad review talks about prices but they have always been fair and have worked with me if I was not satisfied.Bottom line, there is a reason why Im at this shop literally 4 to 5 times a week. I wouldnt go anywhere else.
I would absolutely would recommend them.Ive been going to Sky High since 2012. Mainly shisha and coals for hookah. Occasionally replacing the hookah or getting hoses and the like. I also bought a couple vapes here/Staff is very friendly and knowledgeable. I remember one time I was looking for a diffuser for my hookah, but was having trouble because the base neck was too narrow for the stem diffusers, and the stem was too long into the base for a slip on diffuser. They tore apart every box and bin to see if they had a shorter stem that would fit the slip on.They have very good selection and I believe they try to include as much locally made/produced stuff as they reasonably can.
The staff is very knowledgeable, and well educated on all smoking needs. The service is always excellent, and someone is always ready to help you. As soon as you walk in the door someone offers you help, and they continue to follow you on your journey throughout the store, to answer your questions.There is a HUGE wall to wall selection of everything you can imagine to smoke with.There are bongs, pipes in stone/wood/metal and glass, scales, grinders, canisters, blunt wraps, rolling papers, etc.They have pipe cleaners, ashtrays, lighters, cleaners etc.They also have a very large selection of fine glass. For example: I am a spray paint artist, and have fallen in love with the spray paint bong and necklace by Ski Mask Glass. Beautiful usable artStop by- its worth it !!
These guys are the best! Cant speak highly enough about the service these guys give everytime. My man hoss remembered my dimensions of my rig and saved me multiple trips to the shop by knowing what nail I need from memory. Hands down the best shop in the valley! If you need glass or accessories please dont hesitate to visit Sky High!
Great service, excellent variety and friendly staff.I called and asked if they had a specific product tonight , they only had 1 left and I live a good 15 minutes away from there so I asked if they could hold it for me and they were kind enough to set the item aside. When I arrived I was greeted with a smile and picked up my item and was talking with an employee Joe that works there who was really cool and knowledgeable and also showed me some of the other products in the store I was interested in. Like all of staff Ive met there Joe was very friendly and had a positive attitude which is what I look for when I shop at any store. All in all Ive had nothing but good experiences every time Ive gone to this location over the last 4 or 5 years and thats why I felt the need to write this review tonight.
Extremely nice people, but I bought a whipped cream charger canister here and it wasn’t working nor lining up with the top part of the cracker. When I asked him for the receipt he never put it in the bag and when called I was told they don’t return or exchange the canisters. I was upset considering I drove all the way from chandler just to get the cheapest price but it should have been cheaper considering the bunk product. Say bye to $50!
There really isn’t a better Smokeshop anywhere, period. The selection of glass and accessories are 2nd to none. The specials they offer, no other shop can compete. Most important, what keeps me coming back is the amazing staff. Customer service is impeccable and you all make my day when I need something. I appreciate you all. They have the best drink selection too!!! Cactus Coolers!!! Thank you Sky High!!
This is our neighborhood smoke stop shop. Perfect location to next to one of my favorite bar & pool hall. They always have what we need. Everybody that works here is great. Never have a complaint. Great deals on items. Always kind and helpful staff~
Ive bought plenty of glass here its a good place but dont come straight from work or look disheveled in any way. I came 30 min before closing for a lighter and they refused to let me take a small look around. Ive spent 100s of $ here and get kicked out like Im going to rob the place. Was told were closing soon. Last dollar Ill spend there it was once worth the time to drive. To the owner dont stay open late if you wont let people shop,You want your glass back Id be happy to smash it at your doorstep...
Hands down best smoke shop in Tempe! The atmosphere is great, everyone is always in a great mood.. and they go above and beyond for you! The vape I wanted was out of stock everywhere and they took my number down to call me once they got them! Would recommend this shop to anyone don’t go anywhere else!
This is the best smoke shop in Tempe, let alone the East Valley. The staff is so friendly and outgoing! I came here to get a new battery for my vape pen & the staff knew exactly what I needed. I would recommend this smoke shop to anyone on the east valley!
Went in to buy a new glass tip for my roadrunner. When I got home and unwrapped it, there was wax in it and had clearly been used. I called and they kept telling me that they dont sell used glass, but clearly that is a lie. Will never use Sky High. You have lost a very loyal customer.
Hands down the best smoke shop in Phoenix. The customer service is phenomenal, and by far the best prices in the Phoenix. Any staff member can answer any question you have and make you feel comfortable with your purchase without feeling obligated or rushed. They have a huge selection of bongs, wraps, food/drinks, pretty much everything you need.
Love going there. I still just barely walk after my amputation, so when i walk in they say hi and start asking what i need, get it together and ready to ring it up or have it rung up already! By the time i reach the register it is time to pay and turn around. Excellent!! I go out of my way to go there.
They charged me $140.44 for a jupiter battery... this is literally $12.99 or less.. i went back to the store to get my money back, and the manager or whoever helped me gave me money back and more. very helpful! very sweet! made me change my mind on how i felt about the store.
Sky high smoke shop is definitely one of the best smoke shops that I have ever been to in Arizona. The high quality of their products is always consistent, no matter what you buy there. The selection of thier products is out of this world and they have literally anything that you may need. The prices of thier products are very reasonable as well!The staff is extremely knowledgeable, very patient and they dont try to force you to buy things that you didnt come in for. I highly recommend sky high smoke shop! I know Ill be going back!
Best places to get all your Rigs & Tobacco. Superb Staff. If your 420 friendly I recommend number 1 go to spot. Thanks sky high great local business.
Sky High use to be my favorite smoke shop. On nov28 I was very disappointed to listen and watch the staff not allow my friend to return a defective piece of art. 400$ to be exact. It was nothing that you could ever ise.I could not believe all of the excuses that all the employees were giving her in the end they still charged her a restocking fee of 100.00 something so simple as the customer
This place is awesome, employees are super knowledgeable! Everytime Ive bought any product there they always give such a good explanation of it. Shout out to the super sweet black girl with purple hair who helped me find a vape today. I was super iffy because Im trying to quit cigs and she hooked it up even gave me a lil discount! She straight up handled like 5 other customers while still getting me exactly what I needed! Ill always go to Sky High!
I had the best time coming into the store yesterday. As i walk in right away im greeting by the entire team with the most friendly inviting greeting ive seen around. The team that was working (Frankie + Josh + Matt) was very attentive to me in my needs and keeping me informed of all product also while being very engaging. This is what i call excellent customer service, a team that has chemistry and thats cohesive. Im definitely coming back just based on these reasons alone. These guys need a raise. Went there for joint papers walked out with $200 in gear and stuff lol
Staff are great and very knowledgeable. Quick to answer any questions you have about all of their product. Has to be one of the best smoke shops in Tempe hands down. They have everything from smoking glass to botanical supplements and quite a selection of CBD products.
Would be 4 stars but the management recently changed and the new managers are rude and do not like you taking a long time in their store. Selection is a little above average and prices are okay on most of their merchandise. Overall I would say its a great place to go for glass and any head shop sfuff, but their vape selection and prices will rub you the wrong way if youre a daily vaper.
My boyfriend bought a faulty elfbar vape here $20 and they wont accept return or replace. It spits out juice. Lady working even said that he must have gotten a bad one. Yet no offer to return or replace? We live in the area and are weekly customers but will not be coming back!
This store is just AMAZING!!! Best selection ever! Best Prices! Best customer service! They are so knowledgeable and caring to their customers! I’ve been shopping here for years and I don’t know another store around a 1000 miles that can compare to the selection and service that I get here! God bless you guys!
This is the best smoke shop in Arizona. The best, most knowledgeable employees. Full of heart and personality. Great products and great prices. Youll definitely leave satisfied. I wouldnt go anywhere else.
There isnt a better smoke/head shop in town. Ive been coming here since I was legally allowed to step foot in a smoke shop and almost a decade later I have still yet to find a more friendly, accommodating bunch of people who want nothing more than to help you get what you need. All three of their locations are amazing but as it usually goes, the original is the best.
Worst place ever. My boyfriend and I bought a product that a great employee helped me out with. Unfortunately it did not work when I attempted to use it. Still had the receipt all pieces and original packaging hoping we could return or at least exchange it especially since we bought it two days before. At one time We had 4 of the employees literally yelling at us blaming US that it was our fault it did not work. They refused to take it back and continued to shout at us until we left the store. Will never go back and have never left a review before but I had to because this place sucks. 100% do NOT recommend.
Staff has always been very helpful and cool with me. they even gave my girlfriends kid a free lollipop lol. I come here few times a week and have never had any issues, nothing but positive energy for sure
Im a regular and the staff always greet me& already know I want vape juice when I walk in. One of the employees made a special exception for us today and took a piece we needed out of a vape kit, and just sold is that part instead of us having to buy a whole new kit. Really cool people at this location.
Cool shop, but one of the dudes working there was a bit, shall I say, cold or luke warm. He came around after awhile, but I wouldn’t say he was great at customer service. To be fair, he might of had a bad day, who hasn’t had a day like that. Hope that dude has a better day. Excellent selection of tobacco and good pricing😁. I will be back 🤘.
Definitely my favorite shop across the country. I travel a lot ....... these guys always remember my name and I always walk out of there with the most fresh and new products available on the market. My man Hoss always takes great care of me and I will be going back here time and time again when Im in town.
Female owner is friendly... She knows her stuff- Came here for Kratom and they have their own special blend. It Works! Plus theyre super close. Cool shop, cool ppl. Always busy
Went in last night to get a bong, and Josh was super helpful. He helped us pick out the perfect bong! He was super patient and answered all of our questions! Will definitely come back because of him!
I highly wouldn’t recommend this place. I’d probably say for the first two years that I moved to Arizona are used to shop at this location on a daily or every two days to get my normal cigarettes and other items. I’m now gone have to go out of my way to find the dog CBD that I used to buy from this location because it has became such an inconvenience shopping here. Save money, time, and hassle and not shop here at this location at least because I promise you you’re going to regret your decision every time. I’d rather just go to Circle K and deal with no hassle and pay higher cigarettes
I love this shop, they have an amazing selection of glass and smoking accessories, as well as some great vaping options. This is also my go to place for hookah supplies and insense. I have been shopping here for years and have never had a bad experience. You should definitely check it out.
I have been a customer at Sky High for a few years now but no more. Thanks to Joey he said his name was. I have spent over $700 there in just the last month. Bought a new battery on Tuesday and got home and it didnt work. I brought it back today and Joey accuses me of breaking it. Said we can go and try to lie to someone else. Then he gets into it with my fiancé and yells at us all the way out the door. Worst customer service I have ever received. Crazy to loose a good customer over a stupid $20 battery. Will never be back and I do not recommend!!!
I bought 2 Puff Plus bars. One of them came with the package tampered with, the plastic packaging had already been opened and there was no seal for the mouthpiece, as if someone had already opened and used it. I exchanged it for another one, which had a different mouth guard on it which was suspicious; the plastic packaging looked like it had been opened and resealed. The insides of the bars were rattling, as if they had been messed with; the mouth piece was also loose and easily came off. The flavors of the bars were not consistent with the other ones I get at my regular vape shop and actually tasted like the Airis brand. I cant say with certainty that someone purposefully corrupted the devices, but needless to say, my first impression was awful and I wont come back. Be warned that the devices theyre selling may be knock-offs and/or tampered with. If I could give negative stars, I would. Go to Gravitate Smoke shops (Cooper and Ray is amazing!) They have great workers and quality, genuine products. PERIODT
These guys just made my week. Not only are they extremely helpful, and sell quality products-the customer service is ON point.Through covid/social distancing, times have been very isolating- just a quick stop here had me reminded of community.Frfr, this is the only smoke shop you need to stop at in Phoenix.🖤🔥
I have never had a place of business make me feel like a part of the family as much as Sky High does! Ive been going to them for years and will continue to do so! Moe, KC, Joey I love you guys!
Lots of love for this shop, everyone that works here has an expertise in something vape, hookah, &/or smoke related. Excellent glass and hookah selection, easily over a hundred kinds of tobacco and related items. This shop is easily one of if not the best in the valley.
DO NOT BUY FROM HERE. bought a piece, waited a few days before using only to realize the piece was broke. Went to the store to return it or swap for a different piece and they said there was nothing they could do that it was my fault. They offered an at best 50% on non main brand glass and thats it. I spent $250 on a broken piece from this terrible excuse of a company and received no compensation. AVOID AT ALL COSTS, plenty of much better shops in this area.
I just moved to town from Tucson and this place is great! Wonderful selection of things and great customer service. They had exactly what I was looking for and more. Im so glad this place is around the corner, it will be the only place to get wraps and accessories :).
Went there to return defective wi-pod cartridges one of the owners told me i had to go to wi-pods main office here in phoenix and maybe they will switch them out. REALLY I HAVE SPENT OVER 2-3 K IN YOUR STORES OVER THE LAST YEAR and you cant swipe out a $10 product..........bad decision and bad business.very disappointed. MY problem with the pods u ask? I couldnt get the sides open with the lip they provide they would rip and not come out. He said no one has complained but the ones he resold me lol he couldnt get them open without some kind of tool. I have been buying these pods for about 6 months with no trouble.
Definitely one of the best shops this side of town. They have everything you need from cheaper glass all the way up to custom glass art. If you never been at least treat yourself and see the gallery.
Haas is by FAAARRR MY favorite!! He always has a great attitude and always hooks me up!! ALWAYS. Every one else that works there is amazing as well!! If you want to go to a place that treats you like FAMILY every TIME you walk thru...head over anf see Haas and the gang!! Theyre by far the best smoke shop Ive ever gone in to. Some prices may seem a bit steep but there is always a deal ready to be made to keep everyones business. They would rather make a deal with you then lose your friendship and business.There are a million smoke shops valleywide to go to and i live next to 4 all within a mile but i go the extra 3 miles when i can because i would rather make sure my friends at sky high have a place to work!!If you havent decided yes youll check it out by now, WHAT ARE YOU WAITING FOR!!?? Hop to it and youll see what I am talking about!!!
I love the selection of smoking accessories, the employees are friendly and knowledgeable. Its worth the drive across town to go to Sky High. I live up in northern Arizona and its my go to place when Im in the valley.
I love Sky High Smoke Shop! They always have everything i need everytime i need it. At the best deals in town. Ive bought a lot of glass from here amd regret nothing! Check out there up coming April 20th deals for 420. See you there.
I love that you guys put the safety of your staff and customers first regardless of the politics. Big ups for that. Matt is the man!! All around great human being. Thanks for hooking it up on the seahorse rig bro! Much love!
Always loved coming here. Until after this afternoon. Had to call out being condescended to after a few simple questions of mine about a product were vaguely answered with an annoyed attitude from whoever the dude was. This was at 3:20pm, 5/24/18. That particular attitude being the last thing I wanted to deal after getting off a full day of work, I was still willing to spend my money there and just wanted to be done with this guy, but he then had the audacity to refuse to take it. That’s fine if he wants to rep. the business that way. My money is welcome at many other competing businesses.
Great selection of glass and vaporizers. Also a great selection of kratom and CBD. More importantly, the people make this a great store. Service is always good-to-great, and the more they get to know you, the better the deals theyll give you.
Really bad customer service. They come off awfully rude. We bought some thing paid for it they did not put it in a bag refuse to refund it. Was not Paying attention to us the whole time he took our order Because he was too focused on the other counter guy screaming at a customer over a mask. Ended up buying the same thing twice hopefully they watch the video tonight and realize their mistake and stop making it
The service is good and I enjoy the atmosphere however there is a 50% chance your wrappers will be dry and crunchy at all of their stores for a while. Check them well before you leave.
I love this smoke shop. Everyone is so nice and they always help me find what I need. Great selection of shisha Ill always come here even if they dont have my favorite flavor. Its the service that has me coming back.
The late nite crew is so dope. They had time to explain all the details of each peice and tailored my needs. Also felt welcome and the customer service was on point. Shoutout to Hass, Paully and John
I NEVER EVER go to any other smokeshop BESIDES SKY HIGH! The employees are amazing, there’s a positive vibe throughout at all times, and the shop itself is dope and there’s not a single spot inside that isn’t covered with a cool poster or a goodie filled glass case(s)!•SKY HIGH SMOKESHOP IS THE 💣!!!😜🤩
Went in to buy a downstem, Noah turned me on to HiSi and was really helpful. That one was too long so I came back to switch it out and got chewed out by Hoss cause it smelled - should’ve known better but, lessons for next time lol. Hoss was great, helped me find a good size and told me what to do next time I needed to return a product. I’ll definitely be back.
The Only shop worth Visiting in the Valley sky high took over coffee and canary when i was young and has just exploded with success. Great Glass. Great Owner. Great Deals.
Bought a puff bar, tried it in the store and it legit tasted like nail polish remover... they refused to exchange it because their policy is “if it smokes there’s no exchanges.” I get the same flavor every time and I will not pay money at a place that asks me to first try it and then not take it back when it’s not right
Been a loyal customer for awhile here as well great deals on glass but I wouldnt trust a pen for you cart smokers ive bought three and none of them worked and when I tried to return it for a refund or new device they told me they cant do that even tho i did nothing to all the pens but try to use them
Just wanted to let you know the lush ice pod juice definitely does taste watermelon despite what I was told by an employee. It was pretty obvious by the picture of a watermelon on the bottle but I was assured it was a mint flavor not watermelon.
Literally the best smoke shop I’ve ever been too, I love their 420 event they do. I still rock the free sky high shirt they gave me. Literally my go to shop whenever I need smoking supplies.
First off this review is for josh (not haus). Josh was amazing, totally counted the coils to make sure it was full, ensured nic level was to my standards and gave us an all around fantastic josh experience. I guess haus is cool too. But that josh guy tho. 👍👍👍
AWESOME so many different selections. Got a mod, batteries, and juice and the guy threw in a $25 juice! Chill and knowledgeable staff that will help you start smoking whatever you want, worth the drive
Omgoodness!!! This place has EVERYTHING you need!!!! And Ryan is sooo nice, so patient!!! Ryan really explained to me what fits my needs according to my pain, and the atmosphere is CLEAN. and Calm.. I highly recommend to ALL PEOPLE to come to this location.
Sky High is my go-to spot. From the awesome selection to the grade A customer service, its really the only smoke shop I go to. Shout out to homegirl Madi for always keeping it real and keeping it G!
Juju, Devon were both awesome and helped me oit with a product I had problems with and assisted with the best customer service I have had at skyhigh in awhile. !!! Thank you!
Great place, will you guys be hiring and what is the hiring age !
Your smoke shop is super dope and I love all the pieces. I alway shop here and spend big money But the red head employee working there was super disrespectful and rude when I made a joke . And even told him it was a joke . And he was unprofessional and harrassed me I demand you speak with him about respect and possibly firing
Where to start, this place is great! I drive 45 minutes to get most of my hookah supplies as I hate ordering online. The shisha is priced well, not jacked up like most shops, very competitive vs online... they not only have hookas, coal, and shisha but everything in between. Not to mention the have supplies upon supplies of any kind of other smoking need. 5 stars. Keep it up guys!
Worst customer service that Ive encountered at a smoke shop. After being ignored for the first 10 minutes i was there i had an employee act like i was annoying her because i had a few questions. She was very rude, but not as rude as the male employee (i think he was the owner) who checked me out). Ive been there twice and had the same experience with the staff. House juice sucks too
The highlights were the selection but downfall is the prices. They own the location across the street so the prices there are comparable but still expensive. Hardly any customer service and a dull expression when telling me no on negotiation.
Love this place!! Had the best selection and prices anywhere!!! My man Moe is the person who runs this great establishment and the customer service you get here makes you want to come back.
Excellent customer service very knowledgeable every time I come in I find or learn something new huge glass bong selection only place I go for pieces
I use their cannabis oil, i think its been key along with chemotherapy in fighting my stage 4 pancreatic cancer. Theyre always willing to help me with information and to get me the best deal. I appreciate them! 👍
Huge selection of bongs, but bowls and stems realllllly need to have more selection, for the prices being charged for vaporizers and mods, maybe a little more info on *why* they are so damn expensive and/or how they could be/should be used. Way too much emphasis on local artists. They are really nice pieces, but crap are they expensive. It feels like a museum. In fact, I think they opened a museum in the plaza Zias is in. And I get dont lean on the counters, so where *can* I lean, sit or otherwise relax a minute. So much damn glass in there I feel like a bull in a china shop or a big clumsy fat guy in a smoke shop.Oh.
So I went in this morning for the first time and I gotta say excellent overall visit. The staff is great. Super friendly and helpful. I am definitely coming back. Thank you for all your help and recommendations.
Customer service here is very helpful but also very pushy. They have absolutely everything you need to smoke but youll pay a sky high price for the convience.. approx 2X expensive as other smoke shops in the area.
Ignacio was the best. Excellent customer service. Knew all of his products. Showed me so many products and knew what he was talking about. Appreciate the service. Will be back soon
Been going here since it was coughin canary which is a few years. Last few times I went in they sold me a cracked glass pipe and a cracked vaporizer whip. When I took these items back their idea of an exchange is them taking the product back and charging u for another. When I told the owner I didnt agree with it he replied Im not gna take back something used on illegal contraband! So long story short hes saying he wont take anything back sold from his shop. BUYERS BEWARE!!!!!!!!!!!
Everyone in the shop is SO NICE and extremely helpful. Im annoyingly indecisive, and they always help me with honest opinions. Love this shop. Highly recommend 👌
Everyone here is awesome, wont go to any other smoke shop in the valley unless they own it check out the other locations all great glass. Would put 100 stars if they let me on here.
This is definitely a big smoke shop in Arizona. Many different products. Sometimes however the workers don’t pay attention to certain people because others are there more or know them personally which takes away from the experience.
Theyre limiting how many people go in at a time, very understandable. However, they arent keeping track of how many are leaving. Saw 5-7 people leave before they sent in 2. Either they had too many people inside anyway or they just dont know how to count. Selection also seems to be pretty bad at the moment
On God the best smoke shop in town. Everyone that works there is polite and well managed, as well as having the best prices✌🏼Definitely my go to spot
Amazing staff, dont like the Chinese glass but we all gotta make money some how and some people could careless personally I like they took over hippy gypsies orion glass selection as long as those continue to come in so will I. love the selection of everything else from torches to vapes to isis to cbd dog treats and munchies
Bought a piece of glass there that leaked, called the store for them to see what they were going to provide me and was told they could do nothing because it was used.Dont buy glass from this shop its not quality and they do not stand by their products. The smoke shop I usually go to guarantees all their products as they know how difficult it is to know until you use it obviously. Bad products, worse customer service!
Great smoke shop they have everything from affordable glass to boutique style artisan glass that most people dont even know exist, I love this shop because they have great prices on things like wraps and anything you could need at a smoke shop with lots of options
Fantastic spot, the customer service and overall warmth of the place is unbeatable. Hass (hope it’s spelled right) is the man and will help you to figure out exactly what’s best for you. Definitely my go-to place.
Bought a torch off the internet. Brought it to them and asked if they had fuel to fit it. They said yes. I purchased the fuel. Tried to attach it and it wasnt the right one. Took it back and they just said no refunds and sent me on my way. So they sold me the wrong product and said no refunds.. wont be back
Been coming here for over a year now, staff is really knowledgeable and helpful. The only smoke shop i go to now, super friendly as well.
Avoid this place at all cost. bought a sky high vape pen, used it for 1 night before the coil burned out and broke. took it back because it was under warranty. was told that I broke it and he wouldnt replace it. I said bull$#!% and left. he proceeded to follow me to my car wanting to get in a physical fight over a $10 part. worst customer service Ive ever seen. avoid this scam artist!
Great, friendly & knowledgeable staff. Took lighter in to be repaired & it came back super quickly! Gotten great pieces here & great prices!
Great selection wonderful prices excellent customer service would recommend this smoke shop over any other!!!
Best Smoke shop with best selection of everything from torches, baggies, etc.Love the Staff as well!
Good selection of CBD vape & drinking water I used. Giant displays of what I assumed are glass smoking pipes etc.Helpful staff. Near Yucca Tap Room I visited for music late night.
Excellent staff supreme products and by far the best prices in the Tempe area Im definitely recommending this place and Im looking forward to my next visit to this most excellent establishment five stars all the way.
Great smoke shop i drive passed 3 others to get here. Best prices, best selection, and unmatched hours. The ppl here are cool af too
Went there to buy a electronic cig and I was all happy about it I leave and hop on the bus and I start reading the intruction manual then I realized the sold it to me without the charger had to rush back to let them know. then they had the gull to call me a liar that Im trying to scam them. never shopping there again and will let all of my friends know where to go to get treated with respect
Great deals, nice selection, great snacks, very friendly staff. Will be back!
Staff was awesome helpful and nice very polite friendly and they have one hell of a awesome shop way cool all kinds if stuff everything you would want for cape ciggs are greatly priced and also nice hook stuff over 100 flavors of e liquid and also have 100 percent vg for vape
Thes are the most pleasant and hospitable young men Ive ever had the pleasure of meeting they are so nice you wanna go in there even if you dont need anything best customer service ever
Awesome!!!! Staff always gives indvidualized assistance and they go out of their way to find solutions. I have been going there 6 years and always have an excellent experience. A1
Awesome service, lots of great deals and products to choose from. Love the sky high smoke shops my only stores I will shop at.
Awesome smoke shop. Have anything you could ever want. High quality items as well. The high dollar bong display is worth the trip.
Amazing smoke shop with tons of cigarettes at good prices. A lot of hard to find varieties. Friendly staff who know what they’re talking about.
Always a great experience at sky high. Hoss is the man. Always workin hard goin the extra mile for the customers. Highly recommend this shop.
Moe and Joey are the brothers that run this place and have been nothing but kind and courteous to me and my friends and family! I am excited they are expanding and have been a customer here for over 5 years now.
Best non cigar shop in the valley. Huge selection, multiple items (hookah, vape, glass, etc ) and a friendly knowledgeable staff. Great prices too.
Two girls helped me find a new vape when my old one broke, they were very helpful and explained everything in great detail and helped me to find one that I am very happy with. Definitely recommend this place to everyone!
Amazing place! Extremely knowledgeable staff that are always willing to take the time to help and answer questions! If youre looking for cbd this is the place to go!!!
Been coming here for years. Ive known the owner since is first store in Mesa. Great staff and great pieces/prices
Its always a pleasure to enter this store and they have the best items for people on a budget or those looking for premium items along with awesome giveaways
Awesome place.. This shop has anything and everything that has to do with smoking or vaping. And the hours they are open is good too.
Only place in the valley where I could find my favorite hookah flavor. Afzal Pan Raas! The staff is super polite and friendly as well
Staff is always super friendly. I go out of my way to go here over closer smoke shops because of it and their prices you cant beat
What can I say I just had a VERY good experience. The service I received was top-notch. They answered any questions I had and were super friendly and helpful.
This place is the go to spot in all the state for anything smoking or glass or anything that this once sub-culture has to offer. More common now than ever this is the premium shop doing it correctly!!
Staff are friendly, helpful, and knowledgeable every time.
This is the place to go. The owner and staff are very knowledgable about their products. They have the best products and prices around!
I wasnt there. I was next door at the Yucca Tap Room but Google wants me to review the smoke shop. Well I hear its nice.
Vector torches are life time guarantee they will help you fix them for a 5 dollar fee once its returned from the factory.
Great place and atmosphere, good wide selection on multiple products for smoking and or vaping one of my go 2 spots
Great place!! Huge variety fare prices that they will work with you on within reason. Best smoke shop in the valley.
Best Shop in Phoenix Metro Area, if not the state! widest selection, great location and knowledgeable staff! if you havent been by, you are missing out!
Walked in and employee and what I assume to be a customer (couch guy) not wearing a mask. Not coming back. Not going to a place where I dont feel safe shopping.
Just stopped by with my boyfriend,dope smoke shop set up and great people/ service ! 😊 They hooked it up! Def recommend!
Love it!! An amazing selection of everything smoke related!! Make sure you have time because theres a lot to look at.
The gentleman who work here are very nice and accommodating. They made me feel appreciated and I love that they are open until 2 am.
Really nice people and out of 20 smoke shops I called they are the only ones that carry micron bags thank u so much!
I went to Sky High to buy a rig and when I got home it was cracked I had to drive all the way back over there to exchange it for another one and the staff told me I should have checked it before I left ,I told them they should check their product before they let it out the door . I used to like Sky High but their prices are to Sky High
Awesome glass, awesome ppl but very high prices. Prices were were outrageous on glass but because it was the only place that was open late tonight i did buy stuff cuz it was an emergency situation.
My all-time favorite smoke shop. Their crew is like the dream-team 🙌 Keep doing what yall do.
Great customer service and supplies. My puff bar malfunctioned and Pauly helped me immediately and replaced it.
I love them they have the best deals in town and the location is ocward but great if you know how to get in there!!!!
Best shop in town will not go anywhere else great prices owner is a really cool dude that cares about his customers and not just making a quick Buck is willing to help out anyone with questions as well Id give you guys a hundred stars above any other shop
The staff is very helpful and suggestive but that isnt good for someone who has a hard time saying no.I just wasted my time driving here because they have temporary store hours which they chose not to put up online
Great place to buy any of your Smoke shop necessities in Tempe! Very knowledgeable staff.
Google says this smoke shop closes at 2am on Friday and Saturdays...we got there at 1:30am Oct 5th and shop was closed. Why advertise a certain time if youre gonna close at random times???
I am a customer with a blood pressure issue that cannot wear a mask and was informed by a cashier that the Americans with Disabilities Act was a hoax from the internet. Will not be returning.
Always super helpful. Drive from Casa Grande for kratom & vape juice and accessories. Definitely recommend. 5+ stars
Great selection, even better staff. A great shop for everything you need and stuff you didnt know you did.
Best and only smoke shop me and my crew use!!! Love the shop and the gallery!!! Great owner and staff
Recommend this smoke shop to anyone I talk to or anyone that ask!!! My man Haus always gets me right everytime can’t complain!
Sky High always has what Im looking for and at a reasonable price. Will definitely shop here again!
Sky High one if the best smoke shops in the state, if they dont have what you want there which is rare they will order it.
Great selection, great service, great prices and friendly staff . I highly reccomend this shop!
Amazing service and awesome selection
Worst experience ever, rude I kept getting passed from person to person rude not knowledgable of the prices or products ...always love sky high first time at this location will never go there or maybe not a sky high at all after this ...
Love this place everyone is way knowledgable. Always have tons of stock so Im never dissapointed!!
Amazing staff and products!!!only place I’ll shop for glass smoke ware and CBD.
Decent prices and super helpful staff. They also have fun novelty items.
This place has all your smoking needs and more. Great atmosphere - the staff is fun, and can take a joke.
Arrived around 1am to the shop closed but it says online that they were open till 2am. It was a bit frustrating since we drove 30 minutes to get there
Friendly staff. so many smoke shops seem to hire people that dress like hippies then act like theyre too cool to help you. This place is not one of those.
My previous rating for some reason that was for another smoke shop was listed on here. Ive always loved sky high
Only smoke shop I go to, Hoss is the man, always makes my day when I come in. Service is unmatched.
Great shop, great people, really good prices and availability. They have my business locked.
It’s a dope shop and I wanna give it 5 stars but I bought a bong there and it broke in less than 24 hours, I was using it and I had set it down on my table and the base of the bong just broke off so that kinda sucked😬
Great selection. Kind of. Over the years its become more dab based. Events every 420 and 710 and black Friday.
Great selection, friendly staff. Cool spot to visit on April 20th with discounts, swag, and burgers!
I always have a pleasant time visiting this store the employees are great and their product is great
My #1 smoke shop. Always has anything I need. Super helpful service
Great selection, fantastic staff, my go to smoke shop!
I Like this smoke shop for the prices but the last two times I visited I felt rushed. It’s hard to chose what you want when your rushed.
Juul pods, flavor selection is great. Nice quick so polite. Thx for my pinapple.
This place is a rip off. They lied and said there juul products are the same price else where when theyre literally double the price at this place. NEVER SHOP HERE!
Absolutely fantastic smoke shop!!! Always a great time when I go in.
Everyone is so nice and friendly and they have good knowledge and were able to answer my questions I will return
Place is lit has alot of eye catchers plus i love the 420 give aways and food they have when 420 comes around lol
Knowledgeable, friendly, clean and STOCKED. Generally they have the latest and greatest in products.
Don’t go here this place is extremely overpriced lol. Like it’s ridiculous