Taylor was super helpful and just overall amazing! She got me set up with an awesome silicone piece that I am absolutely in love with. Only been here 3 times, but each visit was fantastic! Highly recommend.
Got an education from Mel today. One of the best experiences I have ever had at a Vape Shop. Very Knowledgeable and did not press me to purchase anything. Her knowledge and willingness to share it, was enticing. She made me feel welcome With her great communication skills. I purchase additional supplies I needed for my MOD simply because of how she communicated; no pressure to buy whatsoever.
Hands down my new favorite shop. Taylor had so much energy and really knew what she was talking about. I don’t ever leave google reviews but this girl definitely deserves one!
Mel is the best and takes care of her people. Would definitely recommend giving the place a visit to chill and vibe and get your stuff. Always upbeat and cheerful, knowledgeable and incredibly kind. Definitely my my home vape spot.
Taylor is so sweet and super cool. She’s a very good worker too.💖 - Luvlee Rokk
I love this shop so much. Mel definitely made it very inviting to come and ask questions. Most definitely will be coming back
Awesome place! Mel is, literally, the best. The reviews dont lie. Great prices, great service, and great atmosphere.
Excellent service every time I have come! Mel was my most recent attendee and she was very knowledgeable and affable. I will be returning again.
I’ve been coming here for months now and every time i do whoever is working is always super friendly and helpful. super welcoming vibe.
Taylor was awesome! Her vibes were amazing. Stepped into the shop feeling like home!
Thank you so much for ordering the products I requested. It’s greatly appreciated that you guys take the time to listen and fulfill the wants of your customers.
Can I just say that Taylor was super sweet and very welcoming. She helped me picked out a vape that I was specifically trying to find as a mothers day gift. This is my vape shop home!!! Also!!!
Best smoke shop hands down!! Taylor is always so happy to help me out and educate me on all the different products!! Phenomenal customer service!!
Great store friendly. Even hooked me up with a discount. Thank you, Taylor!
Great shop I bought a vape had a nice conversation with the man behind the counter great customer service will come again
This shop has all my smoke needs. Taylor was very informative and explained to me everything I had questions for. I will now make this shop my go to for all my smoke needs.
Best vape shop around. Very knowledgeable and great service. If your looking for great prices and with friendly customer service and great knowledge of the products this is your place to go!!!!!!!!
Mel is absolutely awesome definitely worth stopping in she was a huge help
Taylor is amazing! Really attentive and sweet! Go see her!
Mel is the most awesome person I’ve met. She knows how to take care of her customers and knows her stuff. Definitely worth it to check out this spot.
Go see Mel!!! This shop has great flour and super cute/cool accessories. 10/10 recommend
This is the absolute best smoke and vape shop around! They have the most knowledgeable and friendly employees who care about you, and the best deals...
Taylor and Kara are amazing. Will definitely be coming back!
Great selection of vapes and very friendly staff, Chris didn’t make me feel rushed at all and answered all my questions! Coming here more often
Mel is amazing! She is very insightful and helpful!
A bit on the expensive side but the service 100% made up for that. I will be back anytime Im in the area.
Great energy , Mel was super amazing , best prices i’ve seen and will be my new store
Chris was the best and helped me find what I was looking for and had everything I needed
Great service , plenty of glass and everything else you’d need
Loved my experience with Taylor! Always a friendly experience and Always stocked up!
Ms.Mel is the absolute BEST!!!! will definitely be coming more often great communication skills didnt rush us and helped us every step of the way
Mel is the best!! So nice and informed us of everything!!!
Clean space, friendly staff, assisted me with directions and helped me with the rewards program! 10/10
Ms Mel was absolutely amazing. We have been trying a lot of vapes shop in the area and I’ve never experienced such a great level of customer service. She is very knowledgeable and wanted to help us through all of our questions. From the moment I met her I felt like I was speaking with a friend rather than someone in a shop I just met. This is my new fav place to shop!!
I went to check it out. Ended up buying. Mel was not only knowledgeable, but very understanding! Shes great! For me to get along with her after my stroke, is definitely great! Thank you Mel for a good experience!!
Mel, is a saint! She was very helpful with different products I was viewing. 5 star on her customer service
Great store and great product love the THC-A products they work wonders great flower
Ms Mel is beautiful and gave some really good advice for my vape. She was amazing and made me feel so welcome and her personality is to die for!! I highly recommend this shop if you’re in the area 💜
Great service! Mel was amazing and extremely helpful!! Definitely should come and see her!
Mel was amazing when it came to helping me pick out products! Such a wonderful experience and will definitely be back!
Taylor was an awesome salesperson and very knowledgeable!
Amanda was great ! She helped me with my selection and gave me a discount. I tipped it back to her because she earned it !
Amazing staff. Knowledgeable in the products they sell. Highly recommend this store.
Customer service is great , Mel is awesome!!
Great price and great service
He was the best salesman ever ❤️
Amanda and Mel and are top tier and so helpful, great customers and amazing since if humor! Great SHOP with EVERYTHING
Great place. Melissa provided excellent customer service. I’ll definitely becoming back
Love this place. Cashier Amanda is very knowledgeable on all the products. Always has a smile on her face when I come in. Great selection. Even better customer service.
The absolute nicest people in the world! They gave us wonderful recommendations and are so people forward. They’re the only place we’ll be shopping from now on! 😍
The service is wonderful. Mel is sweet and an awesome sales person.
Walked inside in uniform on my way to work. Short lady with long dark hair was assisting a couple at the register. She tells me she will be right with me. Another girl walks in right up to the register and instead of helping me she begins to help her, with zero regard for the fact I’m clearly in uniform on limited time. I walked out and left without making a purchase. Too many vape shops popping up everywhere to have my time wasted like this.
Just want to give a shout to Mz Mel for keeping the store open for me even though they were closed awesome store but even better customer service it doesnt get much better than that!!!!!
Great service every time
Mel explains everything perfectly doesn’t make you feel dumb for asking questions and always gets you the best deals
I didnt even buy anything, but Mel is amazing. She should give classes on customer service.
The lady worked in this place was amazing. I was just passing through (staying a couple nights) and her presence and everything was just 10/10!!
Mel was amazing totally blew me away with her customer service shes awesome
Amazing customer service, great and reasonable prices and Mel is the best person that works up here.
Love coming here to work with Mel! Great environment and friendly service everytime
Taylor was awesome and very helpful
Awesome chill shop, that has a lot more selection than most smoke shops Ive been to. Amanda was very kind, knowledgeable and helpful. It is right next to my VA Clinic and Ill definitely be coming back.
My new favorite store for tobacco products ^-^Mel was amazing!!
Great place! Mel is great!
This place is great. If youre in Texas city, check them out. Mel is awesome!
Mel is the best!!! She’ll take care of you for sure!!
Mel was amazing! So friendly! Such a great vibe. Will def be back!
Just stopped by to pick a disposable vape Esco bar I’ve visited almost every head-shop in the area but hands down to the inventory and the customer service Mo was really helpful even tho I knew a little bit about the vape Mo went on beyond the way to help me they’re soon going to be go to shop pay a visit to this store really clean and well maintained.
Mel is the best. Great service and great prices.
They suck. Didnt have what I needed. Told me on the phone that they did, but when I got there (the guy told me that they been out for a month) and suggested that I try another item......(No!)
Went shopping for my first vape to replace cigarettes. The sales representative was very knowledgeable and recommended rigs based on my needs and usage. He even went through the process of how to set it up. Very friendly and cute guy. Will definitely be back for other merchandise.
Thanks so much Mo! He has a lot of variety in his store and helped me choose something I liked and is very attentive!
What an Experience! This shop has been open 7 months and has a variety of FuN items to choose from. Melissa is very Knowledgeable and Fun! Make a smoke or gummy stop!! 🥰🦄🥰🦄
Great service, very attentive, friendly and inviting! I recommend if you’re looking for a new smoke shop home.
Mel is very professional and have a great personality! Love her spirit!!! LEXJ
Great, lively customer service and a wide array of high quality products.
Amazing vape shop! Traveling and stopped by to check it out. Definitely don’t regret it!Mel is great!!!
Smoke and Vape Factory is where it’s at in Texas City. Come visit, and she will hook you up ♥️♥️♥️
Walked in was greeted with great customer service Mel was amazing a beautiful soul inside and out!!
Fantastic location with wide variety for most needs and a very friendly and knowledgeable staff.
This place is very nice to buy from and have very fair prices. Mel is awesome too!
A shop with 5 stars? 🤯 Good price and Mel was such a good help! Would definitely recommend this shop!
Mel waited for me even when they closed for me to get a vape. She is awesome! Go to Mel when you go there.
Mel was fantastic and very helpful! Highly Recommend
Amanda and Mel were great! Very organized and helpful. Just might be my new spot
Amazing place, great staff, and amazing selection. One stop shop
The shop looks great!! Good deals and great staff and I love that they’re so close! Thank you guys!! I will be back! 😁
Been going here for a while now and I love this place. Friendly and welcoming and fair prices.
Mel is amazing and hands down my favorite place to shop !!!
He was very nice from the moment I walked in would definitely drive 30 minutes for the product and great experience.
I love it here. Mel is so helpful and informative.
Mel was amazing in assistance - made our visit an experience ☀️
Mel was SOOOOO sweet and helpful. I felt so comfortable asking questions
My fav shop close by! Make sure to check it out.
Shop was very clean, owner was very knowledgeable and had a huge variety of merchandise! Must stop in place, won’t be disappointed!
Mel gave great customer service!!!! Will definitely come back!
Super helpful staff amazing selections we will be coming back
Very Hospitable, the employees there gave great customer service and helped me find exactly what I wanted and needed.
Staff here was great. Best prices I’ve seen in awhile.
..Just Awesome! ~Mel
Very knowledgeable and friendly. I’ll definitely come back to get more stuff
Amazing service!
Very cool place lots of cool options! Friendly staff and very knowledgeable! Will be returning!
Very helpful and patient with me. I was undecided on what to buy and Moe was super knowledgeable. Thanks!
Mell was very informative and love the nice vibes!!
Had a Great experience. I will be back . Mel is awesome !!
Amazing shop, costumer service is awesome!
Been there to pick up some smokes for a friend. Such a huge collection and very pleasant customer experience. Would love to visit this place again.
Mel is the best of the best. Go check her out!
Very helpful staff and wide selection. Great new store!
Mel is amazing! Very very helpful!
Very nice and neat store! Come check it out! Good products and nice staff
Friendly & very helpful in helping me select the right product. Excellent service!
Absolutely phenomenal customer service from Melissa unparalleled will return guaranteed.
Very good customer service & the vibe was on point + great discount.
I love this place people are great and every helpful and knowledgeable about a lot
Great services, love it will come back for sure. ❤️❤️
Friendly customer service, good prices.
Very polite and helpful finding a coil and bong! Awesome service
Great business come thru great customer service chill people
Great people and awesome store! Always a good experience!!
So nice! friendly guy, very helpful love this place
Awesome customer service, always has what I need..
I love this place, the vibes are cool and the hardware is legit. Mel and Amanda rocked it
Great service Mel is very friendly and extremely helpful
Ive been to this location, and Ive found what Im looking for in terms of flavour. A one-stop shop for Vape and Hookah enthusiasts.
Amazing experience visiting this place. Very humble personnel /staff.
Awesome place !!! Extremely helpful and friendly with great prices
Didnt have what we needed but they had something close and it worked out.
Mel is awesome and the store has many options!
Got some CBD from this place and the owner MO was super helpful and talked through different products! Absolutely recommend
Great options of flavors, more than any others. Knowledgeable staff-theyll explain all you need to know about vaping.
Mel have great customer service
Great place great prices great customer service.
Out of towner for schlitterbahn got hooked up with new awesome vapes go visit
Real quick and made it convenient for how close it is! Definitely the go-to spot now!
Mel was EXTREMELY helpful. Definitely recommend.
Right next to visionary tattoos great service and products definitely need to check it out
Come in for a visit and be enlightened educated and made to feel welcomed thank you Melissa
Very helpful and polite service
Great place. Mel was awesome!
My gyrl MEL will get you Str8 together!!!!
Great people amazing customer service and great help 👍
The only Vape shop that had what I was looking for!! Great Atmosphere, Great Products and Great Customer Service!! 0% Nicotine Vapes & Hempettes!!
One stop and king of Smoke. Never seen such kind of variants anywhere, I would highly recommend this shop to anyone who is a smoke lover.
Great customer service and loaded with the best products in town
The store is very clean and and Mel is very helpful love it
Profesional & kind assistance as purchasing. Will definitely be going back.
So nice and helpful, thank you for making me feel valued
Excellent serive and you will find all the good quality flavors.
Mel is awesome and the store has a great selection
Awesome, friendly and sweet employees!
Really good customer service! -Taylor
Mel was amazing
Mel was great. Definitely recommend.
Very friendly and helpfull
Am So impressed with the products loved it
The people here are nice and very helpful and wonderful
Great new store around, great atmosphere and attention!
Very helpful, put an order in just for me for a certain juice.
Great customer service, lots of good product
Great customer service and sweet staff
Best Vibes Ive felt in a Long Time !!!
Knowledgeable owner, beautiful inventory, very safe and clean!
No is amazing! Brand new hookah shop. Go support and check them out!
Amazing place got best Delta products and best prices !
Great deals and Awesome customer service
Amazing customer service and great collection
Clean place, variety of products & excellent customer service!
Great shop! Glad I stopped in!
Really cool store good service
Awesome people come check them out!
Mel is very very special kind of lady
Its a very good Shop for all smoke variety.
Very nice, friendly and informative, helped in choosing the best vape for me
Dude hooks it up, and it’s clean and smells good.
Mel was very helpful!!!
Great place with lots of knowledgeable help
Mel is Awesome! 👍
Great service, excellext shop
So much new stuff and so helpful
Very helpful! Love the hookah!
Great customer service
Wonderful help, and great selection!
Mo was very helpful and taught me about nicotine
Awesome and friendly service!
Great selection and customer service
Very helpful ❤️❤️
Great shop great people
Waw its awesome experience
Good service good quality
Excellent customer service.
Very nice selection, quick and easy
It very nice place to visited.
Mel is amazing!
- Address:9300 Emmett F Lowry Expy #112, Texas City, TX 77591, United States
- Site:https://www.smokeandvapefactory.com/
- Phone:+1 409-229-7394
- Monday:10 AM–10 PM
- Tuesday:10 AM–10 PM
- Wednesday:10 AM–10 PM
- Thursday:10 AM–10 PM
- Friday:10 AM–10 PM
- Saturday:10 AM–10 PM
- Sunday:11 AM–9 PM
- Small Business:Yes
- In-store shopping:Yes
- On-site services:Yes
- Delivery:No
- Same-day delivery:No
- Wheelchair-accessible car park:Yes
- Wheelchair-accessible entrance:Yes
- Wi-Fi:Yes
- Wi-Fi:Yes
- LGBTQ+ friendly:Yes
- Quick visit:Yes
- Electronics:Yes
- Credit cards:Yes
- Debit cards:Yes
- NFC mobile payments:Yes
- Credit cards:Yes
- Free multi-storey car park:Yes
- Free of charge street parking:Yes
- Free parking lot:Yes
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