These people are really nice that work here and theyve got lots of good products if you like to smoke weed and other stuff.
The Breeze PLUS lasts much longer than the original Breeze. I didnt really care for this ones taste but the clerk was spot on with what to expect for flavors. She said this one would taste like a blueberry banana muffin and it does! So, I found out I dont want to smoke my muffin. Go for the Anejo, its a Redbull flavor. The staff was really great with helping me find something suitable especially so close to their closing time and I had 1000 questions about everything they were very kind and knowledgeable! Going on day five as a chain smoker. And this one doesnt require charging.
Bryant helped us and was absolutely excellent. He thoroughly explained every item and their purpose and made sure we knew exactly what we were buying and how to use it. Very funny and polite, best customer service Ive experienced in a very long time.
Hunter was SO helpful! I know/knew nothing about vapes but wanted to switch over from smoking cigarettes/cigars. Every single question I asked (and it was a lot) was answered knowledgably, and he was kind and patient throughout the process. I left feeling like I know everything I need to know about the types of vapes, differences between them, accessories I would need, etc.I decided then and there this will be my go-to vape store for any future tobacco needs, so thank you - the vape hunter was successfully helped by Hunter :) :) lol.
Really bummed, been calling about a item for a few weeks now, and was told when called today, it was there! Lol and behold the salesperson didnt know the products they were looking at, so caused a wasted trip. Maybe Ill open my search up, and find a store that knows their stuff.
Bryant was amazing. Very knowledgeable about the product. And helped me shop for 3 different people who loved the product 😌
Excellent store. Bryant is super knowledgeable and was more than happy to assist me. Highly recommend this store for all vaping needs.
Had a good variety of sizes for the glass item I needed. A little expensive for a downpipe stem, but it seems to be well made. Fit is a little off/loose for standard glass on glass fittings.
Bryant is an absolute boss. Always helpful, always kind. Highly recommend!!
Love the place & employees!! Great selection of Kratom!! I wish they would finally reorder the BAM juice!! Or some kind of a creamy strawberry or cherry flavor.
Brian is great I wish I went here when I started vaping he had very good knowledge and listened to my needs and helped me find a great new vape that is amazing! I could not be happier and will be a repeat customer at this location for now on moving forward!
Update: apperently under new management. I have not had an issue with attempting to enter during store hours and it being locked in a long time. Selection is still great and employees are friendly! Parking lot is slightly confusing, just only try to enter while going north on Holland Sylvania and you will be good!
Awesome staff and great products. Worked with bryant and got me set!
Loved my experience at Black Castle! Bryant was very helpful and knowledgeable. Highly recommend!
Bryant was amazing should be the manager he always gives me wonderful customer service !
Dustin was amazing very helpful and very knowledgeable about every item! Go here if you’re looking for anything in particular! He’s great!
If your helped by the right person it’s awesome! Staff has great knowledge of juices and flavor profiles. I do love the variety of options to choose from here. Prices are great too! Can’t wait til they get gear in and I can rep my store, come on hats! Lol
We love both Shops! The staff is small and is great at remembering faces and the flavors we like as well as core we usually buy for our mods even when we dont have them on us.. Some even remember little life details that go with your face. A couple ask us how our girls are and even keep up to date on our pupper. Service is really great friendly staff and all around first pick to go to for any mod questions or flavors.
I would give zero stars if that was an option. These guys straight up ripped me off. I bought a torch from them and asked for extra butane for it. Guy sold me a huge can saying this will be a lifetime supply for you. I used it on a friends torch and it ruined it. Became completely nonfunctional. I went back to store. They listened to my story and told me to call back when they had a chance to talk to owner at 2 the next day. When I called, they gave me some crazy run around about again needing to talk to the owner. Unfortunately, owner is never available.If you dont mind retailers ripping you off, this is the place for you.
Went in looking for a coil, did not have the one I asked for but was told another one would work by the guy working. I realized it wouldn’t fit before even opening the coil and brought it back but was told no refunds, even though guy there sold it to me because he said it would be compatible. Overall dude didn’t really seem to care and said “how should I know what works.” Will not be back
Great service. Tj was very helpful. 5 stars
Great selection and good prices. Didn’t know what product I wanted but knew the features, the clerk was fantastic at helping me pick something out in my price range. Will be returning.
Maumee and McCord one is nothing compared to this. I called to ask what was in store and whatnot and Michael was so cool and nice, and told me everything. This is gonna be my new store, dont even care if its out of my way because they always have good stuff and great workers. Michael youre a 100/10 thank you for helping
Great staff, they get me everything I need and always have the best recommendations
Great service! Bryant is awesome and so so helpful!!
Was buying breeze Ecigs there quite frequently. Bought multiple at one time. Korpal days later I opened strawberry banana flavor, and it didn’t work at all. I took it back in for an exchange and they told me there’s nothing they can do. I guess I will be spending my $60/week somewhere else.Other than that the staff has been pleasant and helpful.
Bryant was wonderful helped me out with picking up my banger and refilling my breeze addiction!
Always have a good selection. Bryant is super helpful!
Great service! Bryant was very helpful ☺️
Went in there purchased a new mod and bought some juice and 2 packs of coils. I know nothing about vaping what so ever and all based on recommendations of the sales person I purchased everything as a gift. Come to find out the two cases of coils are incorrect totally. I call and the person working states there is no return or refund even though they are the ones that sold me based on there expertise. I would not recommend buying anything from this business due to the lack of knowledge these people have here. Im going to dispute the $200 I spent here all over some coils that you guys will not do nothing about. Im sorry but almost $6 a coil and 2 boxes of them is a bit ridiculous for you not to do anything and for them being wrong.
Very nice vape and glassware store. Excellent staff and great pricing.
Asked for a particular coil thinking the staff knew what I was talking about. They said they were out and said a different type would work too. It didnt even fit my tank. Seems like half the staff dont have a clue
Luke is a wonderful employee! He was very friendly and knowledgeable about his products! He helped me to figure out the better route to take on putchaspurmy vape flavors! Thanks Luke!
Bryant was so helpful!! Love this place!
Sheldon wouldn’t let me return a pack of coils for the Orion. He sold me the wrong pack, neither of them worked with my device, he tried and seen that they were defective and still said I couldn’t get $6 off another device or swap them out for a fresh pack. Been a Customer for 5 years pretty disappointed
Overpriced as hell, example. When have you ever walked into a store and juul pods are 30 dollars. This is a head shop that capitalizes on other head shops not being around, I’m from Columbus and they are stealing from you here, save your money you’d be better buying China glass
Luke was very informative today. I stopped in on a wim. I will be sure to come back on a Tuesday or Thursday to pick his brain some more.
Best service I’ve had there all thanks to Bryant
Bryant was extremely informational. Great products and staff.
Brian went above and beyond on his approach great customer service
Bryant is the best at all the stores and so kind
Everyone is super helpful and knowledgeable. Always love coming here.
Great selection. Knowledgeable staff. Good prices, definitely recommend if looking for one of a kind glass
Bryant was very helpful and hooked me up.
No entry without mask AND gloves. Even though it is widely known wearing gloves is a terrible idea. Lost my business before I even got out of the car. Ill go somewhere with less paranoid rules.
Ive had nothing but problems with this store, the staff is very uneducated about vaping and there products. Ive literally lost over 35 bucks in coils and pods because they keep selling me the wrong stuff, and then they keep on giving me the wrong stuff. How are you gonna sell stuff you dont even carry the stuff for
My place to go for my vape needs. Tristan is the absolute best. Hes always kind, patient, and knowledgeable. Highly recommend coming to this specific shop for your vape.
This place is the best location in town and always have everything I need.
Loved this place! Huge glass selection and a whole wall of e-liquid and vape hardware. Staff was very knowledgeable. I highly recommend to check this place out if you are in the area.
Everything there is GREAT except for the juice they make in store. Too much nicotine I ordered 6 mg.it had to be at least 50 mg. I hit my vape twice and got a migraine all day went to emergency room nicotine poisoning. Tasted that nicotine on my lips for 24 hours. I have been vaping for 5 years never anythig like that. With that being said we are human mistakes can be made. They have a wonderful selection of pre mixed juice for GREAT prices. And you can definitely find a one of a kind piece here. Be sure to check it out.
Great service! Bryant and Savannah are awesome!
Really REALLY! A nice staff. And fun to talk too! Thank you! Both locations are great.
One employee. If there is three customers in the store, plan on waiting a half hour or more.Mediocre selection.
Can’t remember the guys name but he was super helpful and knew everything he was talking about, highly recommend this place
Nice selection a lil of everything for whatever your looking for they have it . I find myself spending too much time in the store really hard to leave
Beat shop around Bryant was very helpful
Good place to buy an e-cig or mod as well as e juice. The glass selection is fairly limited but staff is extremely friendly and willing to help get you what you need.
Usally pretty good but once closed at 6pm with lights on. (Im also salty I walked a mile in the rain for nothing)
Mike was great at explaining everything to me thank!
Awesome store, awesome staff!
Found me a brand new place to shop with great customer service and great quality products
Really like coming here the employees are very friendly & informative.
Wonderful people and the best prices on everything they carry.
Best spot around anything you could need!
I live an hour away and I come here to buy coils, ejuice and such. You can’t beat the prices on coils.
Stopped by 3 days in a row past 10am which is there posted opening time. All three times the door was locked and closed and the closed sign was on. Id take my money elsewhere
Nice selections and great staff
Best vape shop in Toledo great deals all the time
Always a great experience!
Great place to get your rig or anything else related lol
Bryant was the man very knowledgeable!!!👌👌👌💪
Awesome customer service
Best place to get a vape in Toledo hands down
Its a little pricey Ive seen same products at other stores for much less
Got everything you need and very friendly!
Answered all my questions and suggested some great new flavors
Bryant was super helpful and friendly!!!!
Bryant was very helpful!!
Nice Ill be back
Bryant was friendly and helpful for
Great shop great people
They always have the good stuff
Love the customer service here hehe
Very good service
Great service!
Kenny was very helpful!
House juices I tried were old and tastes like chemicals.
Friendly service always!
Jason was very nice and helpful
Best smoke shop around
Good services
Great variety
Awsome place for e liquid and much more
Closed half an hour early with the open sign still on
Always have what I need.
To many items out of stock to rate higher.
Friendly and good selection on glass
Great customer service
Dope pieces and sales going on
Really knowledgeable and friendly
Brant the best.
Rude service ...not helpful
Great place !
Very nice experience
Great people
Great service!
Good shop for vape users
This place is dope
Great place