Elements Massage

6846 Rochester Rd, Troy, MI 48085, United States
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Elements Massage
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Ta
Review №1

Best massage place in the area! Front desk is always super friendly, environment is clean a relaxing and I received one of the best massages after a back injury from Laurie! Practically walked out of the massage pain free! Laurie is a lifesaver and I highly recommend her if you’re looking for a deep tissue massage!

Ad
Review №2

My first visit the therapist and front desk called off. Staff gave me a voucher to have free additions and time to my next visit. Had a great therapy session with the therapist. Relaxing, comforting and great atmosphere.

Ic
Review №3

Been a loyal customers since 2018, Used to get massage for at least 4 times a month, but since the receptionist messed up the transaction on my cc, I never want to come back to this place, now they keep sending emails promo for their masseuse availability, desperate to get my business. Too late, I gave them a chance by writing a feedback on their web but never get any responds from the owner. Now they are begging me to come back, well....I am already loyal to another massage place because they care to make things right to their customers. MassageLuxe in Troy is one of the best, they also have great ratings. Maybe the owner should learn from them, and its so pity to see that the owner responds to good reviews only, the owner cant handle the negative reviews,just showing owner really doesnt care to make it right or take responsibility for the unhappy customers.

sa
Review №4

My husband and I had our massages here about 2months ago. The ambience of the place is good. The receptionist and massage therapists were friendly, made sure to ask us about any injuries and areas of focus. We both loved our massages. It was a very relaxing experience. Definitely going back here.

Je
Review №5

Had a great birthday present from my daughter. The deep tissue massage was one of the best that I have ever had. Excellent ambiance, services and customer care.

An
Review №6

My god. If you havent been here do yourself a favor and go to DAJA. She was absolutely amazing. One of the best massages Ive ever had and I couldnt even wait to get home, Im writing this in my car haha. Truly a wonderful experience and front desk is always friendly here too!!

Re
Review №7

Eric was great and amazing!! He seemed very knowledgeable and knew how to message without hurting me. I felt relaxed

Me
Review №8

My last massage was 22yrs ago and I hurt for a week. I was very apprehensive but my therapist Nick listened to my concerns and we came up with what would work for me. It was an incredible experience and I felt so inspired when I left. I am just so happy and my knots are gone, it’s been 4 days and no pain. Everyone at Elements were super friendly. I highly recommend Nick, he is very knowledgeable and has an incredible bedside manner

Li
Review №9

Had a wonderful massage from Daja!!Thank you so much. Had quite a few trouble areas and they feel better already!

St
Review №10

I have been going to Elements for 2 years now. Its the best massage I have ever got. I highly recommend Eric!!! He listens to the needs from an injury all the way to just needing to relax.

Le
Review №11

Brittany is the best massage therapist! Professional, attentive and sincerely cares for the results the client is expecting.

Ma
Review №12

Eric did a fantastic Job!.. I recommend Eric for his professionalism.. Facility is very clean. Friendly Staff.

Sa
Review №13

Very professional and restorative. Felt welcomed and the space appeared LGBTQ+ friendly which is important to me. Ciara provided me with a lovely deep tissue massage. Ill definitely be back.

Ha
Review №14

Had my first massage ever and it was fantastic! Everyone on staff was very welcoming and kind. I left more relaxed than I have ever been before! If you’re considering getting a massage it should be from here :-)

JA
Review №15

Nick was wonderful! I was in the market for deep pressure and Nick’s touch was perfect. Got into all the right places and was extremely professional at every turn. Would definitely recommend to anyone!

Al
Review №16

Brittany gave me the best massage I’ve ever had, with focus on all my pain points!

Ca
Review №17

I had difficulty buying gift certificates on the internet and the staff was patient, helpful and kind. The atmosphere is relaxing, healing and happy. I can’t wait for my friends to use the gift certificates as I know they will have a fabulous experience!!

Ta
Review №18

I honestly missed my appointment time and was pressured into making an appointment on the same day. They were not willing to work with me although they had already taken my money.

Ma
Review №19

Booked what I thought was a couples massage to get there and wait only to be told that they don’t even do couples massages there. Couldn’t leave because we had already paid a deposit that we would have lost. Massages were also not good. Overall ruined our planned date.

M
Review №20

I had a great massage. Definitely coming back next month!

ti
Review №21

Derek, AWESOME!!!!! My back was hurting and I had a therapeutic massage, which I had never had before so I was a little hesitant but Derek was very professional, and very good at treating my issue that I went in for. I felt like I was at a spa/doctors office because of the level of relaxation and treatment combined.Is a MUST go!!

p
Review №22

I booked a one hour fully body massage with Deanna and wow - it was AMAZING. I feel like a whole new woman! Deanna is so sweet and very attentive to make the experience as relaxing as possible. The atmosphere is warm and inviting. The waiting area and rooms within are very clean. Everyone was courteous. I cant wait for my next massage (:

JA
Review №23

Great ambience and great staff! Would definitely recommend this place to anyone looking for a good massage. Extremely professional and polite staff which makes the whole experience even more pleasant.My massage therapist Nick did a wonderful job and I would highly recommend him. He is extremely skilled and educated in this field and was very good in relieving the stress I had build in my muscles due to working out. He provided attention to small details and was very polite and professional. Great place overall!

Ja
Review №24

Daisha is such a wonderful therapist. I recommend Elements Massage. Every staff is wonderful 👏👏👏

BD
Review №25

This is my first time coming here. I am a Physical Therapist and I exactly know what I m getting it when I signed up for level 4 deep tissue massage for my knots /trigger points in neck and upper back.I can’t thank enough Maki for her professionalism, knowledge and techniques.She is constantly working on me for 90 minutes. That’s commendable.!Front desk girl is also very welcoming and explain really well my option for membership.!

El
Review №26

My massage therapist, Victoria, listened to my needs and went above and beyond to make sure I was comfortable and felt ease of pain. Plus we had great conversation. The salt stones were amazing and I felt so much relief. I have signed up to be a member and cant wait to go back next month.

Je
Review №27

I will definitely frequent this place and consider the membership. The front staff were not at all hard sellers to join their membership, I appreciate. The hard sell is a big turn off to me. And by the way, my massage with Eric was also 5 stars. Wouldnt change a thing!

Be
Review №28

I had an Amazing massage with Nick, Felt so good, I was very relaxed and felt great the next day. Recommend the hot towels too!! I have already booked another session. Very professional. Receptionist was very nice and always smiling. Clean and peaceful environment. Definatley recommend.

Dr
Review №29

The massage I had was absolutely wonderful! So relaxing, and Stu really knew what he was doing. He even kept me an extra couple minutes over the hour because he was being thorough. I got essential oils with my massage and it really enhanced the experience. They accept insurances too which is nice! I would recommend Elements to anyone who is looking for a quality massage.

Li
Review №30

First time here and I know I will be back. Nick was amazing and I felt at ease the entire time with him. He focused on the points I had mentioned before our session and answered any questions I had along with giving some recommendations for relief for my chronic pain. Front staff was welcoming and I was very pleased with my service. Thank you Elements!

Ch
Review №31

Very disappointed in this business.Received a gift card and misplaced it….found it and contacted business and they just said so sorry no value it’s expired. One would think you would just have to pay the difference in current charge for service not out the whole value of card! Beware of any dates on gift cards they do expire!

Jo
Review №32

Laurie is awesome . She really knows what she is doing ! I really feel better and not sore at all .Most of the massage therapists in this location are great.

El
Review №33

If you are looking for a skilled massage therapist that uses techniques you need to go and see Nick. I just had amazing experience and will be back. Thank you Nick for being so professional and willing to help with my pain.

Ma
Review №34

Updated review: Ive been a member for over a year and have been seeing Victoria, who is amazing. When I called to let them know that I have a medical condition and need to put my account on hold for a couple of months, they still insisted on charging me for the month. I understand most memberships need 30 days notice, but no one knows when theyre going to have a medical condition. I could not believe they werent willing to accommodate. I cancelled my membership. There are so many other places to take my business, theres no reason to do business with a company that doesnt care about its customers.Previous review: Victoria is one of the best masseuses I’ve ever gone to. After a week of packing, moving, and unpacking, my neck, back and shoulders were in really bad shape, but she knew exactly what to do to loosen the muscles and ease the pain. I actually signed up for a membership just to keep coming back to her regularly. I definitely recommend seeing Victoria.

Ke
Review №35

My husband and i had our massages here today and they were amazing! My massage therapist had the perfect touch for me and was very kind. My husband LOVED his massage, and hes a hard man to please when it comes to deep tissue. He said this massage therapist was everything he was always looking for with past massages. The receptionist was so kind and inviting, she definitely made a great first impression. She also handed us a cute little box with chocolates and that was such a perfect ending to our experience! So creative and such a nice little touch!The only thing that was a bummer was when i booked our massages i asked for a couples massage. I then learned from my therapist, because of covid they do not do couples. I just wish that had been relayed on the phone. But I completely understood , it was just a bit confusing when we were going into separate rooms. But regardless we both enjoyed our massages! Definitely will be back!

Ma
Review №36

I love going to this place for massages. They have a really good and respectable staff. They take there time to listen to you about what is going on with your body and they have different levels of therapies that can do all kinds of medical problems and issues. They are every good with there hands and make you feel so much better after whatever kind of massage you have done. So far the best person that I have had ever for a therapeutic massages at this place and any other place I have been to is Becky she is a level 4 therapist and the best hands ever and knows what she is doing she makes you feel so relaxed that after you get home you feel so relaxed that you will sleep like a baby I definitely recommend her if you are a Chronic pain person she really does help you feel better but you cant go for just one session with her and think that you are going to feel better you have to at least go once a month for it to help you out.

Ce
Review №37

Deanna is my go to. My body is always tense and tight and Deanna has been the only massage therapist to loosen me up….EVER. Just the perfect amount of pressure every time and she knows JUSR where to go. I wish I could put her in my pocket🥴🙃

Sh
Review №38

It was so wonderful there! From walking in to to leaving was relaxing. The staff was so friendly and kind. This was my first massage and I was convinced it was going to be awkward. I couldnt have been more wrong. They were so patient and answered all mine and my husbands questions. Thank you for a very positive first experience!

Ho
Review №39

What a great way to start the weekend. Went to Elements for the first time and the masseuse was amazing. Perfect pressure for all the pain points. Everyone from the front desk staff to the masseuse were very courteous and professional. Thanks Elements Massage, will definitely come again.

Br
Review №40

Rude staff. Unwilling to forgive fee for a same-day cancellation due to a last minute work conflict. It’s an unreasonable policy that they hide behind. $40 for an unavoidable cancellation. They clearly don’t live in the real world where life happens. Will never spend another dime there and make sure family and friends don’t either. The massages they give are not worth the hassle and absurdity of their policies, mediocre at best.

Al
Review №41

Ive been getting regular massage therapy from the MTs here for years. (Obviously, not during the shutdown.) The staff is super professional, the entire place is spotlessly clean and regularly sanitized for safety, and the front desk folk are fantastic! My chronic pain wouldnt be half as bearable without these wonderful people, seriously.Oh, and leave a good tip, please? These folks work hard, in a high-exposure environment, stuck in a room with your farts. Ok? Be kind.

El
Review №42

I could not be happier with the service Ive received at Elements. I felt absolutely comfortable with the safety measures that have been put in place and every room I entered was spotless and they had sanitizer in every room as well as cleaning supplies. All employees were wearing masks and kept themselves at a distance. I recently had an injury and Stu gave me a fantastic and very beneficial massage. He took my pain from a 7 down to a 3 in only an hour. Not only did he make me feel immediate relief he also educated me on different ways to continue to improve my situation. I highly recommend Stu and Elements!

Ch
Review №43

Receptionist are always courteous, friendly and helpful. Nick is always very professional and respectful. Ask me if it is too much for a deep tissue massage. I walk way more flexible, mobile and at ease. Looking forward to my next one in a month.

Ja
Review №44

DO NOT GO THERE! This place is an absolute horrible place to receive a massage! The therapist that treated me was RUDE and DISRESPECTFUL. He continued to speak over me that my shoulders were the worst case he had ever seen and proceed to overwork my shoulders muscles, applying too much pressure and ignoring me when I spoke that the pressure hurt. He replied, Just breathe through it.I have received massages for years before but NEVER had I felt so sore and achy after receiving a massage. I called the place the next day to ask for a refund since I was not satisfied with the massage. The manager informed me that she would contact accounting and see if a refund could be issued. Several days passed, I spoke with the manager and she offered me a discount on the next massage to correct the pain.I explained I did not want to receive another massage from there; the quality of the first one was horrible, thus I was not confident that the other therapists would do a better job. I requested a refund. She responded again that she will contact accounting and return my call.The manager has yet to return my call.Stay away from this place at all costs! Im currently completing physical therapy to correct the damage that has been done to my body.

Ka
Review №45

The professionalism is outstanding. The care and concern about keeping your comfort level is exemplary. The therapist questioned what was wanted and applied the right amount of pressure and worked on areas of concern as requested. She listened and provided excellent service. I would highly recommend this facility.

Er
Review №46

There are massage therapists closer to my location but Ive found Elements to have a professional, courteous staff. The monthly membership is the best value. There is maybe about annual turnover of some of the therapists but there continue to be competent replacements. The rooms are clean and, except for occasional noise from the establishment next door, the atmosphere is relaxing.

T
Review №47

Very good massage, forgot the girls name (Sorry!) But she was petite with the arm and hand strength of Sylvester Stallone. I had a huge knot in my back and she plowed through it like a bulldozer flattening an ant hill. 5 starts would recommend.

St
Review №48

Ive been here many times, always for a deep tissue. They are accommodating and professional. That being said each massage therapist is different. I highly recommend Eric for a deep tissue, he has a good rhythm/method and strong hands. I think Amy would be better suited for a stretch or swedish massage. I left feeling worse than when I went in.

Ni
Review №49

This was the worst couples massage and experience ever! Very unsatisfied and wanted to at least have a discount or even a courtesy apology. But to arrive 5 min better massage and have a 15-20 min paper to fill out before massage, and that went against our hour massage (Smdh). Horrible customer service to not let us know we would have separate rooms even if its a couple massage. The therapist was very young and inexperienced. They asked me my areas need the most attention and those areas was not even focused on. My body was in more pain after I left. Our massages was 35&38 min long we paid for an hour. My partner was out before and very upset and wanted to express to clerk his feelings but Just paid them bcuz he didnt want to seem aggressive and scare them. I was mad when I got to front bcuz we just wouldve had an issue and had to resolve it before he even paid full price for that

ho
Review №50

Bought a one hour session for my husband as a birthday present. He filled the form requesting to focus on feet and scalp but those were not even touched. Their hot stone massage was relaxing but not a lot of massage involved but placing the hot stones. I do not recommend the hot stone massage here. Plus they need to follow instructions from the form they requested to fill out 🤦‍♀️.

As
Review №51

Upon my arrival, the receptionist was very welcoming and professional. The location is small but cozy and serene. Information about the massage options and pricing is made visible throughout for easy access without being ostentatious. My massage therapist, Dana, was very thorough and attentive. I did not realize how much tension I was carrying in almost every part of my body. I opted for a 90-minute massage because it had been so long since my last one. I scheduled a Swedish massage with the add-ons of the CBD therapy oil and the hot Himalayan salt rocks. Oh, my goodness! What a difference they made. The massage alone would have made a tremendous difference. But I have a difficult time truly relaxing in massages. I have to breathe like Im in labor to keep myself from tensing up. The CBD oil helped my body relax in such a way that it neutralized my mind fighting the process. And the hot rocks just made the massage efforts feel deeper and more impactful. I fully intend to invest in the monthly membership, as I realize this is a great self care practice to incorporate into my routine. Very glad I found Elements Massage!

Am
Review №52

Kelsey is really amazing! She listens to my concerns and I leave feeling so much better! After the first appointment with Kelsey, I was able to sleep better and my shoulder and arm felt the best they have been in a long time.

Sh
Review №53

I had a great massage. I will definitely be back soon.

As
Review №54

I love elements. It is a relaxing environment and working with Eric has changed my life. It has helped my stress levels, muscle fatigue, and all-around wellness. I suffer from chronic migraine and have been facing challenges with my shoulders, hips, and feet. With a combination of massage, yoga, better shoes, and stretch, Ive been able to manage my pain and move around a lot easier. I hate going a month without a massage!

Be
Review №55

Kathy G was very professional-inquired what issues I may have, what I wanted her to focus on (if anything) and asked throughout if I was comfortable with the pressure. It was delightful! Calming atmosphere throughout. The front staff was courteous as well.

Ka
Review №56

Excellent experience from the help offered by reception staff to the massage therapists! I highly recommend Elements!So glad to be back getting massages again at Elements Massage in Troy!Their safety and cleaning practices are complying with CDC Guidelines. I feel confident, safe and relaxed! Great experience from the moment you walk in the door.

Me
Review №57

If you want a massage therapist who really takes his time to ensure that he is doing a proper job, Stu is your man. He is very quirky and polite and I could tell that he is a master of his craft. He even took the time to massage each one of my fingers and toes to release all of my stress! Great job Stu.

Ch
Review №58

I got a prenatal massage. It was great. I am in 3rd tri. I was comfortable and communicated problem areas and which areas to avoid. Very professional and clean inside. 10 out of 10. Highly recommend. I love they are open later as well.

Ei
Review №59

Nice calm environment, easy to find location and great massage! Allie worked out a lot of muscle tension from a stressful family holiday visit. Their membership program is reasonable and uncomplicated with a month to month agreement, which is very nice and comes with perks.

Ak
Review №60

Easily the worst massage (I would not even call it a massage) I’ve ever gotten. The masseuse Stu I don’t think knows what a massage is. He was polite, being very nice but unfortunately he has no massage skills. When I complained about this after the massage at the front desk there was no proper answer. My wife also got a massage while I was getting mine, she said hers was okay. Maybe it was this guy but if you get assigned to Stu ask for a different masseuseEdit: The manager called and offered a free massage with a different masseuse which was much better.

Ky
Review №61

This was my first experience at Elements Massage. The receptionist was very kind and friendly. My masseuse was very professional, friendly, and thoughtful. Thank you Dana for a great 1st experience, it will not be my last.

An
Review №62

My employer provides us with massages..Ive had great massages here. My last was with Kaylyn who listens to your needs, gives the appropriate amount of pressure and makes it a relaxing experience. Thank you Kaylyn!!

da
Review №63

Usually when i go here i get okay massages but Eric has by far been the best yet. Completely relaxing and he does the perfect amount of pressure probably the first time releasing tension for once. So if u go ask for Eric seriously !

ro
Review №64

Excellent service on May 7th. Easy check-in, no wait time, comfortable therapy room. Dana, as always, did a wonderful job working on the areas that needed attention. Likely the various stretching moves, especially.

Sh
Review №65

Overall massage was good. But I would say make sure they give you massage for full 60 mins. My massage therapist gave me massage for exact 45 mins. When I asked her that it just 45 mins she told me whatever paperwork they did before that was included in 60 mins time. I would say for 45 mins massage paying $95 is overpriced.P.S- After writing this review they contacted me and they accepted that enough time was not provided towards my massage. They offered me $30 refund. But they never refunded me. After 1 month When I remind them they said they don’t have my card info to refund my money. And till today after over 2 months I did not got my refund. Pathetic!

As
Review №66

I came in to buy a gift card for my friends birthday and Jess, who works the front desk, made it the easiest process. She had great customer service and was super sweet during the whole process. Will be back again to this place.

39
Review №67

I finally found a place that is equally as good as Serendipity. I’m pleased that I will have a five minute commute to Troy instead of an hour drive to frankenmuth for my massage. Eric is an exceptional massage therapist and I have already booked my next appointment.

Al
Review №68

So bad so bad bad. they made a charge to the card without

Al
Review №69

I got a massage from Dereck and the massage was amazing. I felt comfortable and he was very professional. Dereck made my back feel a lot better. He was very gentle. I enjoyed the massage. Thanks 😊 again Dereck for the massage. Will be back.

Ra
Review №70

I truly enjoy every minute. I try different massage therapists almost every time I go. I’ve liked all of them. Actually works well that way, each one focuses on different areas. I look forward to every appointment.

Ti
Review №71

Have you ever wanted to get a massage by Bob Ross? Well you cant BUT Stu is the next best thing. The massage was amazing and I feel much better now than when I went in. Its great to work with a professional that understands the body in medical terms.

Mi
Review №72

This was one of the best massages I’ve ever received. Kaylyn made me feel relaxed and was a fabulous masseuse. I will definitely be going back very soon. Thank you.

Ja
Review №73

Had a massage with Nick on 11/27/2021. Very clean and professional facilities. Great massage. Will definitely go back when Im in the area again.

Ve
Review №74

Excellent service !!! Very pleased with my massage. The salon was clean and very nice atmosphere. The girl doing my massage ask all the right questions. I will definitely use her service again.

Sa
Review №75

NOT RECOMMENDED Stay away from those people, worst customer service ever. They wanted to charge me for an entire hour and only provide half an hour session claiming that I was late. The manger had a very bad attitude and nothing was resolved and cancelled my appointment without my permission although I said I am on my way. This was my first time trying to go by them and definitely my last.

Ti
Review №76

I spoke on the phone to a very sweet front desk lady named Jess! She gave a detailed overview of the salon and the services provided. She made it very easy for me to make an appointment and answered all of my questions appropriately!

To
Review №77

I’ve been to many spas and I’d say this is probably one of the best massages I’ve ever had. Everything from service to staff was absolutely phenomenal! Allie was very professional and did an amazing job!

He
Review №78

Poor experience. The massage therapist talked about her personal life the entire massage. Used profane language the entire time. Very unprofessional. I get massages for relaxation and stress release, not to be someone’s therapist. Will not come back.

Fa
Review №79

Such a relaxing environment. I’ve had massages with Eric and Nick and both were amazing! They even had great precautions due to COVID. Thank you!

Ji
Review №80

Ive been seeing Nick for a few years. Best therapist Ive ever had. He uses the right amount of pressure and blended techniques so I always leave feeling great.

Ma
Review №81

Kathy is amazing! You wont regret booking an appointment with her. You will go home and sleep like a baby that night.

Ci
Review №82

I just want to say how amazing the women on the phone was today, I have a monthly membership and I was charged today, with everything going on and me not workingRight now she so sweet and nice and refunded me and put my membership on hold for 3 months. Thank you for being so caring during this time!! I really appreciate it and I will be back!

Ka
Review №83

The staff are very friendly and professional i had one of the best massage you can ask for his name is Nick he is very professional i felt very comfortable with him yes i am going back

Al
Review №84

You are immediately relaxed when you walk into this Elements. Water and chocolates are there while you wait for your masseuse. The masseuses ask for feedback throughout so you get what you want.They also offer a lot of extras (hot stone, fragrances).

A.
Review №85

Stu was great and it was clear he was really knowledgable in his profession. The staff was also very helpful and friendly. Environment was relaxing and quiet, the way it should be. 10/10 will be back (get it, lol)

Ta
Review №86

I received a deep tissue massage from Alice. She did a great job! She got my stubborn muscles to move! Very happy customer.

Ms
Review №87

I had a great experience starting with the phone call to set my appointment! I definitely recommend this place! Great Customer Experience, great massages and prices!

Ed
Review №88

I enjoy the convenience of scheduling via the mind-body app and I appreciate the savings of the membership. The massage therapists are knowledgeable and I always feel amazing when I leave

We
Review №89

My experience has been great every month. Nick is great.

da
Review №90

Kaylyn & Deanna are both amazing! Deanna is my go to for level 4, & Kaylyn for a 3. Their techniques are very professional, relaxing, & unique. Thank you, both.

S
Review №91

My Therapist was Mindy. She was fantastic. The facility is nicely decorated and very clean. Highly recommend!

An
Review №92

Your staff was amazing. The therapist was excellent. You accommodated all of our requests (we came in as a bachelorette party). Amazing!

Ni
Review №93

Every visit has been excellent. Very clean and relaxing. Victoria is professional and attentive. Best I have felt.

E.
Review №94

Everyone Ive dealt with at Elements Massage in Troy, MI, is very professional. NICK is the best!!! Love his lomi lomi massage!

Am
Review №95

We love Kate—she’s the best! Great front office staff and clean facility!

Do
Review №96

Elements of Troy is very professional and clean. Kellie was awesome! I highly recommend getting your massages here, I know I will!

Ba
Review №97

Eric has great hands and is amazing if you are looking for a deep tissue ! Recommend doing a 90min session if you want to get a relaxing and amazing experience !

Dr
Review №98

Great massage and wonderful service. Perfect environment. Ive been getting monthly massage from Pam for over a year and love it!

Je
Review №99

Eric is super professional, has a strong knowledge of anatomy and addressed my problem areas developed due to my occupation. Highly recommend.

cr
Review №100

Great atmosphere. Very nice and knowledgeable therapist. I enjoyed the session and hope to go back soon!

Cr
Review №101

My husbands and I came in for a couples massage and I must say I am never disappointed every time I come in for a massage I receive great customer service and awesome massage therapist this is my 7th time coming to this location and all 7 times I had a great experience.

Ta
Review №102

I like Eric, hes an excellent massage therapist. They need more value offerings for those of us who can no longer commit to memberships.

Ca
Review №103

Great massages in a clean and soothing setting. Prices are very reasonable because there isnt all the spa stuff -- which you dont really need.

Vi
Review №104

Great place to get a massage in Troy and Rochester area! Highly recommended.

Ka
Review №105

Came in with a few questions. Was greeted by a lovely lady named Jess at the front. She was so nice and helped me get the information i needed!

Ch
Review №106

Great atmosphere, and everyone was very calm and pleasant. Stu was my masseuse and the experience was very therapeutic and enjoyable.

Gr
Review №107

Called to find out information on pricing and how the membership works, and Jess answered every question but didn’t make me feel pressured with signing up - she was very sweet and patient.

Pa
Review №108

Ciara was excellent! Thanks!

Lu
Review №109

Pam is a real angel! She knew exactly what to do to take away the pain I was experiencing. Great massage place!!

Sh
Review №110

I came in to buy a giftcard and book an appointment and Jess at the front desk was so nice and awesome and made everything so easy. I’ll definitely be back.

Ja
Review №111

Nick was very professional and my massage was great! All staff very welcoming and professional

Ma
Review №112

Extremely professional and helpful staff. Very affordable and worth every penny. They even have a membership plan that is well worth it. Will be back.

He
Review №113

Enjoyed a wonderfully relaxing prenatal massage with Pam. Clean and soothing environment, friendly staff. I would recommend Pam!

An
Review №114

Wonderful, calming ambience and a relaxing space for a great massage by Pam. I highly recommend and I WILL be back!! Thank you Elements!

Ke
Review №115

My massage was great! Everything was clean and she was very professional!

M.
Review №116

Becky was amazing. She listened to my needs and delivered on her promise that I would love my massage

Ca
Review №117

Great staff, and good Messages. Had a great experience with a worker by the name of Jess who was very polite.

Sa
Review №118

Kendall is great. So are the rest of the staff. They make it easy to schedule a massage.

va
Review №119

Amazing service. Very clean and professional. Alice was asking all the right Questions and provide excellent service !!! Definitely going back I felt very safe .

Re
Review №120

Went there the worst experience.I went for 90 minutes.but just say I only did less then a hour .Just say I came in pain.I left with severe pain..This was my first time going.why would you put me with someone new that did not no how massage.I wasted my gas going there and wasted my Money.Never going back

Ra
Review №121

My massage therapist is wonderful! I will definitely keep coming back!

De
Review №122

Ive had two sessions with Eric. His work is fantastic. I would recommend this facility to anyone.

me
Review №123

Ciara is a beast with the deep tissue, she did a fantastic job!!

an
Review №124

I have had several great experiences from many employees here. They have also helped out with a police charity fundraiser in the past. Very professional

Do
Review №125

I had a fantastic massage by Dee at Elements Massage in Troy! The whole experience was one of the best I ever had!

K
Review №126

So far so good. Staff seemed nice & place seemed clean. Was able to find a last min appt. is a plus.

Ma
Review №127

Really awesome massage team, front desk girl with the red hair is not the most attentive however

Sh
Review №128

Someone bought me a gift card for 80 minutes they put me in for a massage for 50 minutes then said If I want to pay more to get another massage I can even though it was their mistake not happy

Te
Review №129

Great massage with Nick. Able to do same day appointments.

Vi
Review №130

Stu took the time to really work out the knot and tight muscles in my shoulders and lower back, felt great afterwards. Will be back soon.

Ju
Review №131

The best massage Ive ever had! Highly recommend going there!

Ce
Review №132

Amazing 90mins of my life Dana was Amazing 👏 definitely will be back

HA
Review №133

Very clean, great staff. Excellent massage and good prices

Ka
Review №134

Great job. Released a lot of tension and saved me! Kaylyn was perfect!

Em
Review №135

Very pleasant space, good parking, friendly staff, excellent masseuse! Overall a very good experience and I rebooked before leaving

cl
Review №136

This was my first visit and It was a wonderful experience! The staff was very friendly, helpful, and professional.

Da
Review №137

Great monthly massage from Pam. Friendly, efficient staff. Very professional

Le
Review №138

One of the best massages Ive ever gotten!

St
Review №139

I have lower back and myofascia issues. Victoria was incredible!

Da
Review №140

They can’t keep an appointment. They’ve canceled and rescheduled and canceled on me 4 times over 3 months.

Ri
Review №141

I had a great experience and enjoyed a sports massage by Alice.

St
Review №142

Always friendly and Maki is awesome.

P
Review №143

Wonderful place and service. Every staff is very friendly and professional. Highly recommended.

jb
Review №144

Nice place, great staff, professional, deep tissue massage. I will be back

Ji
Review №145

Very soothing environment. The top masuse on my list! I will be back soon.

Ma
Review №146

Nick was very good I enjoyed the massage

Ma
Review №147

Excellent massage would highly recommend

Br
Review №148

Awesome experience. Would definitely go back.

Ba
Review №149

Excellent massage and friendly professional staff!

Ta
Review №150

The massage was absolutely excellent!

Sh
Review №151

Amazing massage from Maki!!

Sh
Review №152

Great things to say about Nick!

Be
Review №153

Fantastic, I really love it!

Ni
Review №154

Very relaxing environment Great massage

Ja
Review №155

Great experience, highly recommend!

Co
Review №156

Clean, great massage therapist, friendly

Kr
Review №157

Brittney is amazing. Highly recommend

Th
Review №158

They have professional therapists there.

Na
Review №159

I wish they had more locations in Michigan

Ji
Review №160

Great staff and relaxing environment!

Br
Review №161

Worst massage I ever got

Ed
Review №162

Professional Staff and great service

ji
Review №163

Great experience

Ra
Review №164

Staff and atmosphere is great

se
Review №165

10/10

Ch
Review №166

Friendly staff

Ja
Review №167

Great experience

Information
73 Photos
167 Comments
4.5 Rating
  • Address:6846 Rochester Rd, Troy, MI 48085, United States
  • Site:https://elementsmassage.com/troy
  • Phone:+1 248-430-8435
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:9 AM–8 PM
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
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