I absolutely love this location! It not only has a variety of products but it has the friendliest staff. My favorite is Sunnai. I come there weekly and she is always so nice and helpful. Her personality is great for customer service. I wish everyone was as knowledgeable and helpful as she! I will continue to come to this location!
This place has given me the best products for the best price for a long time. I’m getting the best customer service possible especially with when helped by Sunnai a superb employee at Red Star. Super chill staff, lovely interior design and great prices. How can you beat that?
Ive been coming here for over a year. Its one of my favorite places for mods and juice. Could never find one to stick with till coming here, Swamp monster is definitely the best.Went in tonight with a mod that was giving me problems and Danny helped me and gave me some good advice and help with it. Yet again making me love coming here
7/8/24 I bought a couple wicks from here a couple weeks ago. I replaced my wick with the last one yesterday morning and less than 24 hours later it was burnt. I called them this afternoon and told them what happened and the girl told me to come down because they would need my credit card to look up the account. She told me on the phone that they would probably just replace it. So I drove down there to buy another bottle of juice and to get the wick replaced. It took me 2 hours before I was able to get down there and when I walked in the girl behind the counter greeted us and asked how she could help. She had long black or very dark brown hair.I told her that I was the one that had called and said that they were probably going to be able to replace the wick because it burnt so quickly. Her response to me was I didnt speak to you do you know who you talked to? I told her I did not get her name. The girl stated she was the only one that had been there and she did not take a call from me. I went to look at the time I had called and asked her what the number was so I could verify I called the right store. The girl then stated that she didnt know the number. So I said to her, you dont know the phone number of the store you work at? She said no...WOW!!!She once again stated that she was not the one that I spoke to on the phone once my son looked up the store number to verify I had called the right location. She then left us in the store and walked to the back room. How disrespectful can you be? I am sure there are a lot of customer service oriented people that would love to have her job!! I bought my juice and wick at OPV instead. I wish I could give this store negative stars but sadly it wont let me. I have referred so many people to this company but that will not happen again. I will refer them to someone else. Sadly by the time I left I didnt get the girls name but I think it might have been Brooke. All I wanted to do was get out of there!
Was visiting Tucson from California and it’s always so hard to find a good shop.Sunnai knows how to get things done!She had great costumer service and helped me get everything I needed for me and the fam! Most definitely will be returning! Thank you Sunnai
Love this Red Star location! Every time we go, we always have a pleasant experience. Russell is kind, attentive, and very helpful with suggestions on devices and flavors!
Just left the store and tried a new vape, every time I go I always walk out feeling super satisfied with the customer service and quality information I get! Been running into Russel a lot recently! He helped me make some great picks for new flavors, very easy to talk to and knowledgeable! Will be sure to return next time!
Sunnai was very helpful in choosing what you were looking for and was knowledgeable in the products. She was nice and friendly I will Surely go back over there again
Trenton was a pretty cool guy help me out Im a ex-marine I went in I forgot my debit card he helped me out and and he gave me a good discount I only had $3 on me and hook me up with the filter great guy his name is Trenton see him at Red Star vape Id give him 10 stars if I could
I love you guys! They have helped me so many times with vape stuff. There were times I came in with a bad mod I just bought and unlike other places they take time, look at it, and even replaced it. Other places would of just told me sol. I literally buy EVERYTHING from them and jvapes. Even when it means going out of the way to get to them. True customer service. I cannot thank 5 star enough. I am in between jobs and have had such bad luck and their team always takes care of me at every location. Friendly and knowledgeable.
Trenton was amazing and very helpful. He was very kind and knowledgeable. I highly recommend coming here. I will definitely be back!
Went in to buy a juice got recommendations from Marissa, Brooke and Sunny. All were very attentive and professional! Will definitely go back to buy more!
Great customer service! Went in not knowing much and Sunnai was very knowledgeable and answered all my questions! I left very satisfied with my products.
Incredible staff. Always helpful and incredibly knowledgeable when assisting customers, allowing us to make informed decisions when purchasing equipment.
Russell at Red Star was AMAZING! He took the time to help me find a replacement vape, something comparable to what I had been using for almost 2 yrs, super attached and he delivered!!! I am ELATED with the replacement, the juice, the DEAL he gave me and ofcourse the customer SVC is ALWAYS ON POINT at Red Star, yep youve got a life long customer for sure ❤️
These guys always treat me right :) they hook me up, my favorite location of redstar in tucson
Awesome experience! Loved how clean and friendly the staff were. They recommended products and seemed really knowledgeable. I appreciate the time taken to help me find what I was looking for!
Marissa was so helpful! This is my favorite Red Star location in Tucson. Theyre all very helpful with choices and suggestions. I got the Fifty Bar in the Strawberry Cereal Donut Milk flavor... sounds crazy but its bomb! Thank you guys!
Excellent customer service, Russell was very informative and they don’t sell crack pipes!! so that was very pleasing for me
I switched to this smokeshop bc it’s closer than my usual. I been here several times for disposables and when they work they’re great! But the past three times I’ve been and I usually buy 4 at a time (one usually last me a week and a half so I buy monthly so can’t return them), my vapes stop working on me after a day or two and they show a charge and liquid. If I charge it, it will show the battery life at full and when I go to smoke it, it immediately blinks 0 charge after being on the charger all night but the liquid is still full. I’ve tried several chargers and outlets and they still don’t work. So far I’ve had this issue solely with the geek bar pulses and the lost Mary turbos. Might have to switch smoke shops or maybe try something new.
The employees are always super helpful and nice. Always a good place to go as they have a good variety of devices and juices to pick from.
Phenomenal staff, wide range of products. All the good stuff that makes returning customers.
I wanna give thanks to Sunnai she was very helpful and very polite her customer sales experience was top notch I’ll recommend people to this awesome smoke shop!! Thank you Sunnai you rock!!
Brooke is amazing! She was sooo helpful and kind and funny! Beautiful girl!
Great customer service and great products. trenton was super helpful and was quick with what i needed
Came in for the first time today, Danny greeted me and provided me with all the info i needed, ill be coming here from now on!
I cant share enough about how sweet the employees are at this location. This is the only place I go for my disposables. Great deals and great employees 👍
Russel helped me and was extremely polite! I appreciated his patience with me, especially after I messed up the tip system 🤣
Russell is awesome! Very helpful and patient 🙌
I love this place. Best place in tucson for getting vapes. The lady there gave me a free vape because I didnt have a lot of money. I thought that was really kind of her and it made my day.
This place is awesome.Theyre always in ready to help you. Yelling place I go to in town
The staff is usually always pretty friendly which definitely influences my experience and return. Today I was helped by Zach and he was very friendly and patient. This is the location I always use and will continue to.
They always have good conversation whenever I’ve gone to pick something up
I love going to Red Star, staff is all super friendly, Brook is awesome 👌
Good customer service always take care of me and whatever my vaping needs may be for that day …always friendly vibes. I am a regular and recommend this location to anybody seeking out some good products or juices.
This red star location is the best one in town. The staff is very polite, professional, and personable. Zach is always informative and happy to help me find what I need when I need it. Visit red star on Kolb and speedway you won’t be disappointed.
Trenton and Brooke were super nice! Thank you!
Zach was super friendly and informative. Nice space and great prices. Definitely check them out!
These guys are great! They are knowledgeable and will work with you to find a suitable product. Id recommend them 10/10 times.Prices are pretty standard, but you cant beat great customer service!
Every time I go in to this particular shop, theres always someone whos very helpful, patient(big plus because Im pretty sure I irritate them when I walk in,not knowing what flavor I want), knowledgeable about their product, and very helpful. And its so cool that they dont hesitate to joke around, when appropriate, with the customers! To me its important when a business makes customers feel more than welcome.Matter of fact, I just went into this Red Star Vapor (Kolb and Speedway). This evening, there were two gentlemen behind the counter; Danny and Russell. Obviously, they had no idea what kind of messed up situations Ive been dealing with as of late. I mean, depressing and stressful last couple of months. Basically I had been driving all day, running errands and the vape shop was my last stop. Hopefully they could not tell, but I had been crying for at least an hour before I got there. And even though I could only afford a small bottle of e juice, I left there smiling. And I would definitely say, good customer service aside, it was simply because these two individuals made me laugh. I cant even remember what we laughed about 😏. It doesnt matter anyway. They were just doing what they do. And it made my day a bit better. So thanks Guys!!
Recently, my wife decided to start vaping again. It’s been about a year for me and a few years for her.. I once again was reminded of why I prefer this smoke shop to any other thanks to Cody’s exemplary customer service! He was honest, relatable, and knowledgeable. I recall that everyone of my experiences with this company have been awesome and i highly recommend!!
I LOVE shopping at red star. Danny is so wonderful, helpful, and friendly! He always gives me the best updated info on what’s good. Red star is lucky to have him :)
Love coming here they have the best staff always knowledge, quality up to date releases of mods and disposals recommend to everyone I know
Been going here for about a year now. Tried different places but kept coming back to this because the staff is great and they don’t have crazy prices like other places. Every time I go in there I leave satisfied they know their stuff and always recommend great juice never been disappointed with the choices they suggest for juice.
My girlfriend went there and told me she really likes it. I went there to buy my first non disposable vape. I wanted something that didn’t leak and the guy knew exactly which one wouldn’t leak. They’ve never tried to sell me something I don’t need or want. The true test for me was today. I bought a juice (gummy ice) and it taste like cologne to me🤮 just like the chrome lost Mary. I hate them! I thought I was SOL and gonna be stuck with this disgusting juice. I called because I figured I should at least try since I’m not made of money 😏 to my SUPER pleasant surprise, they’re willing to exchange it for me! Needless to say, forget all the other smoke shops! 🫶🏽
Great quality CBD cartridges and batteries at a fair price. Marissa was very helpful! Ill definitely be coming back there soon. Thank you Red Star Vapor.
I am in Arizona working as a nurse, and I just googled and found the shop. I needed a coil, the two gentlemen working inside were awesome and they gave me a new coil and didn’t even charge me. This is fantastic go to the vape shop.
Everyone that works there is super helpful and great with customer service.
Very nice and clean shop employees are super nice and willing to help with questions. This is the only one Ill go to
Go there often. Friendly staff, their always down to help me with my question.
Give that Russell guy a raise, he’s chill as heck and knows what I need. Red star always has a great selection and friendly atmosphere.
Great experience! This location has a very professional atmosphere and employees are very helpful and knowledgeable. Zach hooked us up with as many deals as he could which is always appreciated!
Great service. Amazing people! Always nice and very knowledgeable about their products.
They are the best! I go to the one on kolb/Speedway in Tucson and everyone in there is super chill! The guy with the red hair and beard is awesome and has hooked me up from time to time👍 Also a guy named Alex that works there and he has awesome customer service skills!10/10 recommended! They’ll take good care of you.
Ive been coming here for about a year, and I am never disappointed. They always have a huge selection of Elfbars and other vapes, and tons of flavors on-hand. The staff is very helpful, and very fun to work with. :)
Always have what Im looking for friends staff. Clean and organized. Staff is very knowledgeable on their products.
Really great store. I walked in needing juice because I left mine at home and they had a open bottle that somebody did not like and they gave it to me.
Danny was very helpful and made sure I got exactly what I needed :)
Best shop in town! Danny and Russel were extremely helpful and more than happy to help me find my new favorite all day vape- again- thanks guys! Only shop I’ll hit because of you ! Cheers!
Since it was my first time ever stepping into the store, I have to say I had a very wonderful experience. The lady who helped me was very informative on the device I purchased.
Got double charged and you don’t answer the phone like your phone is not charged
When I first moved here I called around to find a specific flavor, they were the only ones that had it after a handful of calls so they have been my go-to spot ever since. They have a wide array of options and they have great service. Victor is a dope conversationalist and extremely helpful! :)
Red Star is genuinely the most all around vape shop Tucson offers. Large selection of devices and larger selection of juice. Multiple locations throughout town - Im sorry, are people asking for more? Lol. Oh and the staff doesnt ef around either. Quick to serve and willing to go the extra mile. The only place I will go - even if it means waiting for whatever reason until I can stop by. Red Star - the legend of studs.
I always get the best customer service here. The employees are friendly and very willing to take their time to help you find exactly what you need. I never feel rushed out, or hurried to help another customer. The deals are great, and lets not forget the great music choices always. The employees at the shop feel more like friends then just employees at a store.
Awesome customer service here!! Friendly atmosphere. I went in looking for a new flavor, Marcos recommended the Hyde pina colada, loved it. Went back in a second time about a month later, Marcos helped me a second time and he remembered what my favorite flavor was and recommended a mango flavor that was bomb.com. I was impressed he remembered that little detail. He’s a great asset to this place. 10/10
Me and my family come here for all our Vape needs. They have many flavors and wonderful customer service especially sunny she was very helpful and very knowledgeable on flavors and blends. She made me feel comfortable with my choice and I actually enjoyed my smoke when I got home.
Went to this location, before starting my overnight shift. I had a bad elfbar plus it was sour apple. Thought I was gonna die when I inhaled it and it smelt & tasted burnt w/a tint of apple🤢😵💫 that my soul felt that L OH EL!!Well, the exchange was very laid back, the young lady that helped me yesterday was very kind & understanding. 😌
My go-to for all vape needs. They fast, always have what I need in stock, and their recommendations have never steered me wrong. Other smoke shops I’ve visited don’t compare.
Just went here yesterday and its a great store! The employees do a wonderful job of taking care of each customers needs. Theyve always been friendly and professional with me. Highly recommend visiting this location.P.S. - Their Cali Frozen house made juice is a great vaping flavor.
Custom service was amazing! I came in and met a guy named Basil who was excited to tell me about new flavors and even helped me pick out better coils for my tank. I will definitely be back for his help and service.
Staff is friendly & helpful. Favorite red star location in Tucson!
This is the best place to go! Red Star on Kolb has the best customer service, especially Marcos. He is very helpful and knowledgeable of the products he sells. A great asset to the friendly group working there! I have been begging him to come work for my company
My husband and I just came in to Red Star at Kolb to get some much needed coils. The gentleman at the counter (I feel bad because I didn’t ask for his name…) was so kind and helpful despite us walking in 10 minutes before close. We always come to this location and have always been in and out with ease! We love Red Star and are so thankful for the customer service that’s provided!
Have been here a few times and will continue to come here. Awesome selection and service! They know their stuff and are very friendly
I went in with a problem about my vape and they were extremely kind and helpful; they got it settled within 3 minutes. I go here for my vape pods and juice and they have great prices. Every worker here is very friendly as well. I definitely recommend Red Star on Kolb!
I come to this location all the time. Mods, atomizers, tanks, disposables and of course flavors. Havent had a bad experiece once with the staff. Theyre always knowledgeable and happy to assist.
Speedway & Swan - new locationStopped by and met Brandon. Awesome guy. Super helpful!!! Cant say enough great things about the guy!! Will definitely be our go to from now on!!
Red Star has everything you could need. Everytime I go in they are very helpful. Shout out to Zac who helped me in my last visit. His customer service is fabulous and with a smile.
This is my go to place for any and all my nicotine needs. Every location is amazing, but this location in particular is top tier. The staff here will help find a great deal, recommend favorite flavors, and maybe crack a joke or two. This place is clean, organized, and arranged to make it easy to find what you’re looking for! Huge shout out to Victor who often helps me out and has some of the best customer service I’ve ever seen anywhere! This whole crew is truthfully the best!I’ve been coming here for years and haven’t once had any issue!
Danny helped me find a disposable that worked for me, he explained a ton of flavor profiles to me and was so patient and answered all my questions. Thanks Danny!!
Great place and awesome staff. They definitely know their products. I like dessert, cream, pastry type juices and a lot of their products seem more fruit based. But the staff has pointed me to several juices that they thought would be to my liking and they havent been wrong once.
This shop is absolutely amazing! The staff are very knowledgeable and go out of their way to help you. The house juice is an A+ compared to other shops and the shop has a wide selection of premium juices. Mods, tanks, and accessories are always in stock. The assistant store manager, female with glasses, does a great job here!!
Fantastic staff, always helpful and friendly. More interested in offering customers value than the quick sale. I continue to shop there because of that philosophy.
Zach and Bri were both super helpful and knowledgeable when my other half and I had come in to pick up juice and coils. It was our first time being to a Red Star location and this one was super clean and left a really good impression on both of us. We will definitely be coming back. Thank you guys so much for being awesome!
I came in almost before closing time and usually people get mad but sunny helped me and made my visit feel pleasant. Was very knowledgeable and nice and helped me pick out something that was good for me. Best location I would say
Usually very friendly... Always helpful
Great place to get everything you need! Ask for Marissa she is excellent at helping pick out flavors and very nice and easy to talk to!!
Sunny has incredible knowledge about products and helped me chose a device for me that fit my needs. Incredibly patient and answered all questions I had
The only place to get juice! Great pricing, Great Service! Zach is great every time I come in to get some new juice! Thanks guys!
Today I was helped by Zach. I can honestly say I’ve never gone into the Kolb and Speedway location and had anything but great customer service. I know absolutely nothing about the whole vaping experience but their staff has always gone above and beyond in helping me get what I need and schooling me in what products are best for my needs. I have gone to a few other vape shops but none of them compare to Red Star and this location in particular. Thank you for the great customer service! This location knows what customer service is all about and that’s why customers like me keep going back. Thank you Zach!
I have been buying all my vape juice and equipment from this shop for 3 years. Best shop in town the service is great and great prices. Marisa has the best customer service and is always helpful. I would recommend this shop to everyone and do. Will not shop anywhere else in town.
Marissa is always so helpful and pleasant, she has never been unable to help. Everyone there is so incredibly knowledgeable, with consistent expertise always ready to assist in whatever vaping necessity you have. I wouldnt go anywhere else.
Staff is super Awesome! Marissa is always helping me with the juice i never know i want. They are very welcoming and knowledgeable and always willing to help and share!
Great customer service and staff interactions, the only place I go to get my vapes
Good store and friendly people, and most of the time they have everything you could desire in stock
Red Star Vapor (Kolb edition) is awesome! Aside from their substantial amount of devices available, ranging from those for a newbie, to devices on the more high-end, complex side, they have an enormous selection of vape juice flavors. They have almost every flavor imaginable to appeal to any juicers taste! (Although, Im still anxiously waiting for an Orange Julius flavor to appear! A girl can dream...sigh!) If youre unsure about what flavor profile youre into, this locations staff is stellar and ready to take the time needed to assist you with recommendations to help you find your new favorite flavor!! Zach, the gloriously bearded, ginger giant, is my absolute fav and has never steered me wrong on a suggested flavor! Check them out! ✌️
I love their selection at this location and that they carry the elusive and highly sought after Sadboy Shamrock Cookie. They are 32% more expensive than my previous vape shop for this product, but at least they consistently stock what Im looking for. And at this location they are friendly and dont act like they are doing you a favor by taking your money while gracing you with their presence. Customer service is key.
Great service and very knowledgeable about their products. I would say the best place in town for your Vape needs!!!!
I go to two different red vapor shops, but between the two I prefer this one. The employees in there are always so nice and extremely helpful. They get you in and out, and they are knowledgeable on the product. Have always had a good experience in there.
Sunny and Danny are dope. They fixed a vape glass for me and walked me through their house juices and and I’m excited to try them. Knowledgeable and with the quickness of a thousand lemurs. But for real.. they’re awesome.
They were very attentive and polite. Helped me get the best deal I was looking for
Very friendly and knowledgeable staff. I havent had a vape since 2016, and Marissa was very helpful with explaining all the up to date models, different coils, and going over the pros and cons of a variety of vapes. I am very happy with what I ended up buying and plan on returning to Red Star for all my vaping needs!
Zach and the guys at red star vapor exemplify nothing but the finest form of customer service extremely pleased with the assistance and service I was given y’all keep up the phenomenal work
Shane is cool best customer service ever! Helped me so much and teached me a lot, took the time to explain everything! Will be back and a regular customer all because of him! Thank you Shane and thank you Red Star for such an amazing employee and product!
Went in there yesterday. I already knew what I wanted to buy when I went in there so it was relatively quick. However, the store has an amazing atmosphere and the employees were helpful and knowledgeable. If you’re looking for vape products in town, these are the people you see.
I just wanted to let everyone know that the staff at red star is amazing .. they are so friendly and knowledgeable.. Delaney is amazing and always willing to go the extra mile to help .. The manager of the store is amazing with and his staff . The new guy not sure of his name well all I can say is what knowledge he had of the product. This is why my wife and I will only go the the red star on kolb .. thanks guys !!!
Zack knew exactly what glass piece I needed for my zuse tank with without me knowing exactly which one it was. Victor helped me figure out where to leave the review for this since I didnt know how to navigate. All in all great service. Favorite location
Amazing place! Been here countless times, ran into some issues in the past, but they were quickly resolved. This shop might be a bit of a drive for me, but the customer service and the quality of their juice.... Just makes it worth the drive! Thanks!!
Zach is an amazing employee and always is willing to help with any needs and doesnt ever try to hurry any customers. Best vape shop in Tucson. I would always recommend it to anyone.
Great service and plan to shop there whenever Im back in town for my vape fix
Marissa and Tom have been taking care of me for years. They are kind, they always treat me well. Friendly, good natured. This is a good business with good people. I vaped for years and when I decided I wanted to quit vaping, they even supported me with that. Pretty rad.
Amazing customer service and juice variety. Came in today with a tank/coil issue and the associate and manager were awesome. Troubleshot the issue and gave advise on better coils to buy. Ive been to many vaping stores/companies in Tucson and Phoenix, they are by far the best I have ever experienced!
Stopped in for the first time today and was greeted by Russell who was not only very pleasant but also gave great recommendations. 👍 highly recommend this location!
Great service. They employees are always very nice and very helpful. Their disappointing value selection is huge. By far my favorite vape store.
I was in today, 5/13/21, and was treated with the same excellent service I’m always treated with. Josh and Delaney were in and had smiles on as always. I love seeing them. Keep up the great work guys you made my day.😀❤️
Friendly helpful staff. Good products
Such a positive experience! I went in because of all the great reviews I read. To be honest, I avoid going into stores like the plaque. You know you work with people all day all...so having to go in somewhere and ask questions and learn about something new.. At first, a gentleman, (feel horrible, I forget his name) he was from a different store and had only been at this location for a day or 2. Super friendly and accommodating!! He turned the music down so we could hear each other! Super *** cool!!! Then Kaitlyn wallked up and introduced herself! I told her I went in because I had read so many rave reviews and her name was mentioned in many. I had the pleasure of meeting her in person!! I walked out so much more knowledgable and comfortable in knowing I can go back and just ask without hesitation. Their customer service is exceptional! Thank you guys so much for your help today!! You restored my faith in going into stores! :)
First time coming here, and the staff was super nice and helpful. Will be coming back. Marissa is super friendly and very knowledgeable on the various flavors of juice.
Best place to go! I got everything I needed. Everyone was so helpful and sweet even though they have to be wearing a mask at all times, you can tell they are still smiling.Delaney was absolutely amazing!
Went in yesterday running low on some much needed juice. I love coming here, Kaitlin is always great at answering questions and not trying to rush you out the door if your not sure about something. Plus Shannons expertise on flavor and mods is insanely vast. Kaitlin thanks for recommending Top of the muffin Im loving this juice! You guys truly make the store feel welcoming to all.
Fantastic service, and great attitude in serving customers. I accidentally left a larger tip than anticipated, since it couldn’t be retracted, they took care of me for something that was my fault. Really care about their customers, recommend checking out their, in my opinion, widest variety of smokeless devices in town!
I refuse to go anywhere else. Customer service is above and beyond. Those that work here are amazing, welcoming, and always helpful. They have a wide variety of juice to choose from and are always willing to help you find the flavor that best suits your tastes. I absolutely love this place and everyone that works here. -Cherry 🤣
Went in, didn’t really have anything in mind to buy, just looking. The young lady with glasses had a great attitude. Treated me with the same enthusiasm even when it appeared I wasn’t going to make a purchase. Much appreciated. Other than the great customer service, the store appears to have a wide range of juice and accessories. Stop in if you vape.
Great group of people working here always very friendly and knowledgeable. Very helpful with questions you may have on your mod, tank, juice flavors and brands. Highly recommend.
Spent $90 here on something the worker said would be best for me. She was wrong. Wont let me return or exchange anything because its not defective. If anyone wants a brand new mod, juice and coils let me know because its useless to me.
This is one of my favorite vape shops because the staff is always so friendly and helpful!Tonight I was helped out by Danny and Sunny who helped me chose the right flavor and made sure I was happy with what I took home :)
My favorite vape shop, everyone is always super friendly and helpful! Zack is awesome and always makes sure that I check my vapes and they work correctly. They have a great selection and great prices.
I went in this store with very limited product knowledge, but I knew what I wanted. A very helpful man named Zack helped us find exactly what we wanted and it saved me over fifty dollars. Great experience, Ill definitely use this store from now on for all my vaping needs! Thank you Zack!
Zach is awesome! Every time I come in he always greets with a smile and always has knowledge on the best products! Hes the reason I come to this red star only! Thanks for the awesome service!
Awesome variety of devices and juices! Definitely will have what you need to get your vape on! Plus you earn points for every purchase towards $ off!! Great customer service to seal the deal! Knowledgeable and friendly as f staff!
Came to this location because I was having issues with my coil and vape.haf awesome help from Zach and marissa.they took the time to look at my cape and coil to see what the actual issue was. They fixed my vape and everything is workin perfectly. Very good customer service.would definitely recommend coming here for your vape needs. Marissa is on point with her sales as well.ended up buying a new octo for my cart.
I won’t go to any other Vape shop in Tucson! Marcos, Zack and every other team member are always so helpful and friendly! This location isn’t on my side of town so I’ve tried a couple different shops and none of them compare to Red Star. They are kind, knowledgeable and quick to be of any help they can. I’d give them more than 5 stars if I could!
Shout out to Danny, that dude rocks!
Im super late to the review. But, about 2 weeks ago i come in and the whole staff is welcoming. They figure out the problem with my mod in 5 mins and recommend me some nee juices. Also couldnt have asked for any better service than that, red star is filled with awesome chill people who truly want to help. Id recommend them to anyone any day of the week. Lets see if they take my offering of pizza this time. Im really bad with names but the gentleman who i talked too after they fixed i will be coming back to get the juice you recommended me.
This place lost a customer today. I have gone in on multiple occasions and the ladies there have helped me and been very nice. I recently went in and asked for help with a coil and some juice selections. I was treated very poor by one of the staff and then he began to ask what girl has helped me as if I had just gotten someone in trouble for saying they helped me. I’m sure there are plenty of places in Tucson I can go and get the help and courtesy that people deserve. One bad apple tho all it takes
Shoutout to Red Star Vapor!! Me and my brother shop there frequently and the customer service we receive from there is amazing, specifically from Kaitlyn. She is so so so helpful and knowledgeable.I love it!!! She definitely goes over and beyond for the customers and her friendly personality is contagious. I recommend everyone to shop there.
A local smoke shop recommend this place to me.I have never been to a more professional shop. Its clean and the staff are alert, attentive, and always willing to help. The selection of devices and juices seems endless. But generally speaking, Im in and out within 2 minutes thanks to the solid folks who work here.
The employees are always so pleasant and helpful. The prices are also reasonable.Thanks for always providing great service!
Wonderful business, always looking out for their customers and providing quality products
Always helpful, and one of the only stores in town I go to. Very friendly staff and they always have good prices and the rewards system is a great perk.
I have an outstanding experience every time I go. Love the variety available. Extremely surprised with the quality of house juice! Some of us may know that premium juice is your best bet to get great tasting vape but not here! The employees are very helpful to get you just what you are looking for. Great job!
This is one of my favorite places to go and get juice , coils and other things such as box mods and tanks. The guys and gals of this place are also very friendly and easy to talk to and are also can find or tell me exactly what Im asking for. I would recommend this place to any and all vaperz
Everyone that works here is always so positive and happy, I cannot recommend this place enough to my friends that are looking for good prices and quality boxes, tanks, or vape juice. Whenever I come in I’m always greeted with a smile and always get great juice recommendations based on my taste. Thanks to everyone at this store it is the reason I’ve always come back here for the past 4 years, wether it’s a new employee or an old familiar face I can always count on their advice and expertise for the best options.
Cody went above and beyond to help me. extremely knowledgeable and helpful. I’m came in with no hope of getting my drag mod to work properly and Cody made miracles happen. 10/10 would recommend.
Marcos & victor were very welcoming! I haven’t been to these location for a few months & I loved how they remodeled it! I asked Marcos about the different kind of vapes they have and he recommended me quite a few! He was very kind & patient! Thank you guys! You’re all amazing ❤️✨
I typically go to a different shop, but I finally checked out Red Star and I thoroughly enjoyed my experience. Shakana was so sweet and helpful! She was patient and helped me pick out juice she thought Id like. And I loved both juices I went home with, by far the best juice Ive used in my mod. I will be going to Red Star from here on out :) thanks Shakana!
Been a customer here for about a year. Always a great experience. Marcos helped me today and he was very friendly and knew the products well. All of the staff has been wonderful. 10/10 recommend.
Best vape shop in town, Marissa is always super helpful with recommendations and very professional/friendly along Russel and Rachel making for a great relaxed environment with loads of options and great prices
Only store Ill go to because of the great customer service they were able to help me out and get me on my way definitely recommended 👌
Zack at the Irvington location was awesome . My husband stopped in and Zack listened to him and what he was looking for . Made excellent recommendations. 5 stars!!!
Wide variety of juice flavors and nicotine strength. Decent selection of mods. Staff is well versed on both Nicotine and CBD productions and regulations. Helpful friendly staff that was willing to explain various products and how they work. Josh and crew have a good thing going. Would recommend to friends
Staff is always friendly and nice.
Best place to go get your vape needs the prices are great and staff are great 👍
Been coming to this location with my fiancé for over 5 years and will continue to do so! Love the customer service and the variety of juices and mods!!
Red Star is the best place in Tucson for friendly, knowledgeable people, great products at even better prices, and huge variety of juices and nic levels. Emma, Victor and Shane have never steered us wrong and are always a joy to work with.
Awesome, knowledgeable staff. Good prices, discounted units, and a popular variety of choices.
I love this place there awesome in this store and Shannon is awesome and the blonde female is awesome too. Thank Red Star Vapor Ill always come to your store you all make me feel like family. ❤❤ Kimberly Dawkins ❤ I was in here again and I tell you this place is so awesome and Kaitlyn was awesome was on the nose she knows what shes talking about shes good I like it thank you Kaitlyn and I will continue to come to the store they are awesome over there they know what theyre talking about they know exactly what you need and they are well-stocked on everything that you really need again thank you thank you thank you Kaitlyn. Thank you again Kaitlin ❤ ya girl your awesome.
Went in to look around and came out with a tank that runs 160 watts. I bought my mod because it went to 200 watt and no local shops back home had tanks over 80 watt. Could not be happier with the excellent service and product selection. Thank you Marcos. Ill be a return customer for sure.
Hassle free. Never busy. Staffed well with good people. Trust me go here.
Super fast service. Polite and willing to help u figure out what u need . Highly recommend their juice. Great flavor and best prices by far
I just want to start off by saying that this store is the absolute BEST vape shop that I have ever been to. If I could give them more than 5 stars I definitely would because they deserve way more. The staff is always friendly and greets you every time you walk in and actually care about what you have to say when they ask. 10/10 recommend and this should be your ONLY vape shop that you go to while you are in Tucson! I will be a forever customer and always will recommend this place to anyone that asks where to go for vape products!! THANK YOU FOR BEING AWESOME!!
Wow... Has it been a year already? I guess when you find something good you stick with it! The folks at Red Star have always been helpful and wonderful. Special shout out to Emma and Marco on Kolb. You guys rock. Thanks for the laughs the last few times Ive been in.
Thank you for rectifying this situation!!! Im very happy!!!Spent over 100.00 and the guy behind the counter was talking to other people in the store (I think they were friends)instead of focusing on our purchase and paying attention to our questions. Not a good experience. The only reason 2 stars instead of 1 is because the juice has a good flavor.
Russell was extremely helpful and knowledgeable about disposable vapes and helped me it 2 different flavors and brands and he went above and beyond on my visit.
Great shop! Always quick and friendly; appreciate yall. 🌞
Many products to choose from, all the staff is knowledgeable & have great customer service skills.. I always recommend Red Star Speedway & Kolb location . 👍🏻
Always timely and helpful service, regardless of time of day. Inventory consistently in stock for the products I prefer, and knowledgeable staff to assist with substitutes if products are not in stock.
Delaney was an amazing help. Saw her twice today and she helped me on some decisions both times. Very knowledgeable in the product. I will definitely be back.
I never leave reviews but I felt they deserved one with the quality of service I received today. After talking with both employees and making a selection based on their recommendations, my anxiety that started as soon as I walked in was much better. I never felt pressured or judged. They listened to why I was looking at CBD oil (PTSD, Anxiety, and Insomnia) and helped inform me on different CBD products. Thank you for listening, making recommendations, and helping me understand the different products.
Have been going there for over a year now every employee I have talked to has been amazing always willing to listen and help me and let me look around my go to shop and would highly recommend. Thank you red star vapor your employees are all great
Customer service and pricing are phenomenal. Love working with TJ, Shannon and Kristen. They really know their stuff and I look forward to my visit for new juice flavor each week.
Got helped by Sunny and “Melissa,” they were both extremely helpful and instantly knew an alternative glass for my tank as the regular wasn’t in stock. Didn’t even look it up, they just knew.
Kaitlyn is the best! She is so helpful and always puts the customer first. She went out of her way to help us with our new coil for our mod and shes always smiling. Best customer service ever!
I have only been to this shop twice but each time the staff has been super friendly and helpful. Prices seem to be lower than other shops Ive been to as well. Definitely recommend!
Absolutely love the way they take care of customers..they made it easy for me to find what I was looking for and have really good juice..thank you..always look forward to coming in
Get all my vape juice and supplies from here. This is hands down the best shop in town. If i need something they dont have in stock they order it for me. Been going here a few years already. Staff is always very helpful and knowledgeable.
The workers here have always been the nicest when it comes to buying anything! They have a huge variety of juices and are so patient in helping me pick one out every time I come in. They truly stand out from the other vape stores in Tucson. I’ve been coming here for only a few months and I haven’t gone to another vape store since. If you love vaping (or are trying to quit) seriously go check them out, you won’t regret it!!
They have a very great staff. Marcos when I visited today was very observant of my needs. He was very professional. My hat goes off to him today. Even with one arm, stepped right up & took care of business.🤔
Anyways great service and knowledgeable staff
Best Vape shop in town! Amazing variety of e-liquid and hardware! Always have what you need and always willing to help with all of your concerns! Every time I go, a man named josh helps me out, always a good time chatting with him and he can give you the best input on which e-liquid would be best for you! Hes one of the reasons I continue to go back! Highly recommend!
This place is awesome. The staff is great -especially Kaitlyn and Shannon. I purchased my first vape here and after 3 weeks I wasn’t happy with my selection. I took it back and Kaitlyn and Shannon helped me to select exactly what I was looking for. They even help me get a full exchange to use towards purchasing the vape I was originally looking for. Incredible place, incredible people, and a staff who is trained to be customer service centric. If your looking to quit cigarettes, this place will help you select something you will be happy will all the while standing behind their products and getting the customer what they want. 6 star service! Thanks Kaitlyn and Shannon!-Scott
Shane was amazing help to me as i am new to the vape experience. He helped me start to finish and helped me get all set with everything i need!! Great setup and great help. Lots of different juices at reasonable prices as well. Stop by today!!
These guys are always helpful, even when I come in not knowing what I want, they are always willing to help me find what I want/need. Theyre very knowledgeable so if you have any questions they can always help. Ive been vaping for 6 years and every now and then there will be something I dont know and they never fail to know exactly what I need help with.
So Im from out of town, Cincinnati specifically, and I stumble upon this red star Vapor Shop. My mod is in bad shape and my tanks were broken coils were burnt and my whole setup was pretty much filthy. When I walked in the store Shannon greeted me with excellent customer service followed by Caitlin with a beautiful smile. These Pro Vapors are totally awesome were extremely helpful and definitely went the extra mile. They cleaned my setup, helped me fix my tanks, and I have been vaping for nearly 10 years the knowledge and customer service that was exuded was extremely memorable and I will be coming back to this shop from now on. Or anyone reading these reviews red star vapor is where its at bro! Five stars all the way
My favorite vape shop. Love all the people that work here and the selections of juice! Customer service is excellent too. Highly recommended!!! Love the staff! I won’t go anywhere else !
The one and only place I shop for all my vape needs!!! Everyone who works there is amazing, super friendly and a great help. Shout out to Marcos and Zack, those two dudes always make me feel at home and always recommend awesome flavors!!!
Great Service, Knowledgeable staff and a fantastic selection of products.
Super Awesome Staff, chill Environment. Very helpful with the different types of Juices and Mods.
Ive always had a great experience at this store! The people working are so kind and knowledgeable. Ive been coming to this store for a year now and Ill keep coming as long as I live in Tucson.
Everyone here was super helpful! They wouldnt let me leave until they found what I needed and left happy! Prices were great and lots to choose from, red star is my new go to no matter how far I have to drive!
Last night was my first time checking the shop out.. awesome experience no doubt. Shannon is dope and has all the product knowledge about juice or hardware you could ever need to know. We are Just a couple 30 year old guys playing with techdecks on spare time lol thanks bro!!
Red star vapor has been my go to shop for 10 years. The prices, customer, service, environment, and products are unmatched in this city
Visiting from Canada and my vape started leaking from the plane.Decided to try this place out and although they didn’t carry my Canadian brand I was using, the man there was very helpful and there was a lot of selection. Definitely will come back every time I visit!
Bree was awesome. I went in for juice and gave her an idea of the kind of flavors I like. She gave me a suggestion that was PERFECT. I love it. I’ll definitely be back!
These guys are amazing best service I have had at a vape store. They recommended honesty good products and steared us away from junk. Thanks guys keep up the good work.