Low energy and low functioning employees overall low quality store. Bought a glass and it was chipped but because of the staining you couldn’t tell, I was told I couldn’t get my money back and that theyd take a look at it and would call the boss to see if they could exchange it. With that kind of customer service on the phone, I wouldn’t dare bring anything back or buy anything else from That store. I’ll just count my losses.Next time ladies, this is a better response:Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. We would be happy to exchange the chipped glass for you. Please bring it back to the store at your convenience, and we will take care of it for you. Your satisfaction is important to us, and we want to make sure you are happy with your purchase. Thank you for choosing Glassworkx.This response shows understanding, apologizes for the inconvenience, and offers a solution that focuses on customer satisfaction.
This place is heaven on earth every time I go theres something I havent had yet and I love the advice given for the products.
The ladies here was so helpful and very nice. If your looking for high quality glass this should def be your go to! I will most def be back! Ask for Kelso!
Kelso has provided top-notch service and support during my visits. Have been going to this spot for years, it OOZES excellence!! Absolutely give it a look 🙌
Best quality bongs and rigs!! Great customer service! I will be coming backKelso and angel are beautiful women who will help u find what ur looking for
Best shop hands down nothing but positive vibes the employees super friendly and will help u want u are looking for and the quality of the glass they have is top notch would highly recommend anyone to go in this store I got me a SELF ILLUMINATING AQUATIC THEMED RIG and I love the function on it one of my favorite rigs
My favorite place for all of my glass needs! I highly recommend them for your next purchase!
Items are GROSSLY overpriced; with no less expensive options. Items that are $10-$15 at other places, were $35 here!!!! Also, they wanted $52 for a dab straw in a wooden case. While some types/qualities of glass DO cost more, in this economy not everyone has $40-$50 to blow on such a small purchase. Store attendant was nice, but basically told me I was wrong when I told him I go through more concentrate when using my Puffco, in lieu of a dab straw. As someone who has been in this industry for years, when a salesperson tells you that your personal experience is wrong, it can be off putting. If we all had the same preferences, the need for stores like this, with tons of glass options, wouldn’t exist. I DO love the hours and the fact that they don’t sell meth pipes, though….
Absolutely friendly environment. Kelso is amazing very friendly and upfront on wether a purchase is worth it
Very awesome shop!! Seen some cool glass pieces I’ve not seen anywhere else, wish I could say I lived closer however my wallet thanks me lol. Thank you to the two gals working, Gospel and Taylor, we appreciate y’all! Highly recommend stopping by here when in Tulsa!
Great customer service, fully stocked with a variety of inventory, and great prices
Always has good pricing and wonderful options. Have never left unhappy
Impressive selection, lots of local glass pieces, and Justin is incredibly knowledgeable and hospitable.
Pretty good selection of kratom powder and extracts. Of course always a good place to pick up a quick piece...
Highly recommend!! These guys are great, we just left with a new piece and some extra goodies. Davis was an awesome salesman, he didnt try to push us out of our budget but got us hooked up with something reasonable and quality made. He was very knowledgeable and was able to explain how the different pieces worked. Love this shop
Had an overall great experience, Gospel was a great help, she pointed me to the hemp wraps which I loved. The store looked very nice inside, I will be coming back!
Great customer service and best prices go shop.
I love this store! Alyssa was helping me out and she did an amazing job she was very helpful and knowledgeable and was able to help me find exactly what I was looking for. Eric was also extremely friendly and knowledgeable I will def Be coming back! 😁
This place is the definition of integrity. Justin is the man, Always helpful! Thanks!!
Replace was amazing but they dont have what I was shopping for
Kelso was the best! So sweet and informative will be coming back!
Loved ole gray beards knowledge on the items in stock, if you ever get him just know you’re in good hands!
Isaac is the man and I would highly recommend. Awesome customer service! And very clean store!
Always helpful employees who know what theyre selling. Quality products.
Went in to inquire about the new puffco pro. And the guys that work there were awesome angel and kian knew so much about this product I cant wait until I get mine. Ill definitely be back in to get it and there on after for all my glass work needs the workmanship on all of the glass work is amazing the staff knowledge was outstanding and the whole vibe is worth at least stopping in to check the place out
This is a nice place nice people great customer service dessi is the best tender
Best glass shop in Tulsa! Awesome staff, very knowledgeable and friendly! Bring a friend next time!
Every time I have came in I have had an amazing experience!!! Eric has helped me out extremely with information on how to take care of my pieces and what I need to do for them to last longer!! 10 out of 10 recommend
Highly recommend! They have the best prices and products in town. Austin was very helpful, patient, and knowledgeable. He even helped us find substitutes items for items that were out of stock. Check out glass works, you’ll be glad you did!
Super dope store! All the guys in there are super helpful. Came in because I thought I had broke my Puffco and was looking to just get a new piece. The guys were able to take a look at it and after some work fixed it and saved me a couple hundred bucks! Definitely recommend checking them out!
Great shop lots of options and helpful staff
I came in with a mod that another store had given me. Also I came in with high nicotine liquid. And they didnt help me at all. But when I came in glassworks. They were so open to help me and gave me everything I needed. I recommend them I will definitely be back sorry I cant
Great shop. Its small, but still has a great selection, Ive been coming here sporadically for a few years now. Pieces ranging from local artists (always try to support local!), to big name novelty pieces. Every time Ive been here the staff has been wonderful. Theyve never tried to pressure me to buy a more expensive piece than what Ive got my eye on, and I still have and love everything Ive purchased here.
Kelso was a great help. Awesome place!
The staff is excellent! Friendly, knowledgeable and very courteous. The store is always clean and looks very organized. The products I have purchased have been awesome as well as the rewards program. My birthday gift to myself came from Glassworx and their rewards program was how I was able to even get it. Awesome smoke shop. Great Quality, Great Prices and Great People. I HIGHLY RECOMMEND!!!
This company has some of the widest selections and I highly recommend them
Went in with a grocery list of items and Austin helped me out beyond expectations! Very friendly in his recommendations and didn’t try to sell me one way or another. Out of all the glass shops I’ve been to in the area, GlassWorx has the nicest selection of pieces I’ve seen.
Very well organized and great priced pieces. The staff are very friendly and knowledgeable about there products. Ask for Melissa!!!
Kian was very helpful and knowledgeable in all the areas I wasn’t! I appreciated all his help and also the amazing staff. Definitely 10/10 will recommend
Great service and good prices 💪🖤🖤
I had shopped at this location several times over the past few years and was always happy with their selection. Unfortunately, I was extremely disappointed to find out that the management allowed one of their only female employees to be harassed by their male employees. There are plenty of places in town to buy glass, I would suggest somewhere that doesnt allow abusive staff.
I have been coming here for a few years now and it is my absolute favorite, I havent been to any other smoke shop since I started coming here. The employees have ALWAYS been so helpful with getting what I need at a good price, and theyre also awesome just to have a chat with! Ive thoroughly enjoyed the rapport weve built with everyone over the years. They have an amazing rewards system too so I highly suggest anyone that shops here, no matter how often, start a membership! You wont regret it.
Absolutely love this shop! Great workers, great products, always so helpful when I go in. They also have the most fire deals on glass pieces! I have broken pieces I take in all the time and get a 20% discount on my purchase! Best glass shop in Oklahoma forsure!
Could not be a better place to buy all smoking accessories. I have bought the entire line of puffco here over 6 months and multiple vapes, rigs, accessories. Eric and Angel are top notch fellas that truly care about the best customer service experience.Edit: just bought puffco peak pro today, the “big boy” of the line, expensive (not anymore than the website) but I was helped to pick it out, accessories, and get it set up. Thanks again!!! Very happy.
Amazing experience, needed attatchments for a rig and got set up perfectly. Laughed and talked while we made my selection and was even given a free bong! This is my #1 go to for all my glass needs. Not to mention the artistic pieces in the shop are amazing, even just to look at as art.
My favorite glass and head shop; easily spent 1500$+ on pieces. And the wall of wraps is top notch. Fantastic shop with friendly and informative staff will remain a consistent customer and recommend to others for as long as can
They basically told me I was wrong when I tried explaining why I prefer thicker cones. Tbh I could be blowing this out of proportion, but it really rubbed me the wrong way man.
Awesome place. Justin thank you. Bought my second water bongs. Love the variety of pieces. Justin was very helpful. Definitely 5 stars.
Eric helped us out with a new terp slurper, he was very welcoming. He was super friendly and kind. Enjoyed talking to him, he was such a big help.
The guys at Glassworx are always super courteous, knowledgeable, and they make it a point to become familiar with you to give you a personal level of customer service! Thanks so much yall!... AND they have ALWAYS been less expensive than competitors with BETTER quality and service.... Its the Customer Service for me though!
Nice staff and super knowledgeable
I usually go to the location on 81st and Sheridan they have reasonable prices and the staff is great. Austin is usually there when I go and hes very kind and knowledgeable.
These guys are awesome. Their selection is way bigger than other shops Ive been to. They have an immediate customer appreciation day discount PLUS benefits over time for customer loyalty. Plus they were super nice. Even gave me the remainder of a sample bottle to try with the other stuff Id bought. I will go here for my future shopping for alternative remedies. Highly recommended.
The workers know what they are talking about! Also they are so friendly and love to help you! The store has nice pipes and a great selection!! Oh and I forgot they have Artist pipes which is really cool because I love art and they are well known artists at times! They also have a deal where if you have a brown pipe then you could bring it in and get 20% off your next pipes! Obviously I love it here!
Staff is always knowledgeable, professional, and kind. I have been a regular for several years. Prices can be high on certain items. The selection of products is unmatched in Tulsa. The VIP loyalty program definitely has its perks.
Love coming here and collecting my points , so close to where I live and they have such great options! Employees always welcome me in and always so polite and make sure to remind me on adding my number for my points. Also love their shop puppy !
Went in yesterday an my experience was amazing. Im in love with the $12 bottle of butane. Im in love with my new nectar collector. They young man who help us was super sweet super nice an super helpful. I will def be coming to this smoke shop over an over again
Though I found the piece of glass I wanted, it was very overpriced. I wanted the quality and didnt want to wait on shipping but next time Im just waiting and only spending half as much as I should have. Staff was friendly af tho
My first and last purchase from them was a (cbd/delta8?) pen that was faulty from the get-go. I didn’t really know that at first because the employee behind the counter assured me it was working because a hit came out it, yes. but that button was sticky, I thought thats just how they were. but no it didn’t even last me a day because it was internally leaking and broke the power button. no, I didn’t leave it on.
Staff are awesome and for a little store they have a large I vanity and a larger knowledge of there products. I buy delta 8 and 10 products from them and they remember me there and what my needs and wants. Awesome people especially the manager.
I absolutely love this place. The guys here know their product and can talk straight with them, and not worry about getting thrown out for saying the wrong thing. They have good quality pieces, and decent prices. Super friendly and very informative staff. I will defiantly be returning here for all my future pieces.💖 Also Thank you Ronald and Joesph for taking the time to explain beyond what we was looking and asking for. You both are very knowledgeable about all things in your shop. Thanks for the great experiences.
Great place and Deals for what you need. Great people oveall
DO NOT GO HERE!! We had our piece for 12 DAYS and when fell from our 18 coffee table & SHATTERED. They advertise that their pieces are unbreakable/super hard to break which is why I went ahead and spent that much on their product; Yet it broke quicker than my $15 piece. CHEAP QUALITY PRODUCTS & they wanted me to buy another for 15% off. Yeah, no. I wasted $109 on the first one and they didnt even act sorry. They know what scam theyre running there.
Low quality items, terrible selection and poor customer service
Great place! The staff was friendly and knowledgeable. I found exactly what I was looking for. I cant wait to go back and do so Christmas shopping. The prices were good and they had vast array of selections in glassware. Its a plus that they have extended hours.
I went in a couple weeks ago for the first time and was surprised by the huge selection and variety. I felt a bit intimidated, but Rob was amazing and so helpful. There was another gentleman there too who was also very nice, but I didnt catch his name. Definitely going back!
I have a fantastic experience every time I come here but this most recent time really takes the cake. Not only did we find exactly what we were looking for thanks to their help, he even made sure I got an email receipt for the item I bought with a lifetime warranty because I didn’t think of losing the paper one.Not only that but we were also able to get home thanks to them after our battery died unexpectedly in the parking lot and the gentleman who had helped us with our stuff inside, jumped our car.I’ll be coming back to this Glassworx location for all of my glass/smoking needs. Nowhere else compares.Thanks so much for your hospitality, guys. You all are the best.
Great experience, the employees in there were very knowledgeable and they answered all of my gfs questions
Amazing place with insanely smart and helpful staff. This is the only smoke shope we use! Gospel is the best!! GIVE HER A RAISE!!
Absolutely love this shop! Always friendly and knowledgeable! You can not beat their prices, not to mention their rewards program!!! And during the pandemic they were always so clean and pleasant. If I could give them 11 Stars I would!⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Went in and jade was such a good employee! They got all your smoking/vaping needs ! Highly recommend going here ! 5 stars forsure !
I’ve been to many shops in Tulsa and this one by far had the best atmosphere. I spent a lot but never felt pressured about it. Anthony took care of me and he was extremely knowledgeable and cared about finding a piece that best fit my need and price range! Great experience.
Went by there today for my first time with my veteran husband, and they treated us with THE GREATEST OF RESPECT, and KNOWLEDGEABLE staff and general love of the place for a first-timer! Truly, we will be back regularly and thanks for great service today! I apologize if I can’t remember the name... Dude with the LONG black beard was AWESOME!!!
This is a great place! I love their different styles of products & the prices are pretty good. The folks there are so nice & helpful, great customer service. I’ll definitely be back. Very happy!
I rarely leave 5 stars but the people in this shop are more knowledgeable about smoking and glass gear than anyone Ive ever spoke with. They took their time and we didnt feel rushed even though they were obviously quite busy. Keep up the great work! We will definitely be back!
For my first experience here with glassworx was amazing! They was very helpful and patient with me! Amazon job!!!
Taylor was great! Come to get all my wraps from here. Great selection of product.
My go to place when Im in town. Great prices for high quality products. Staff was really friendly and welcoming. The store is appealing to the eye as well.
Wow! So after driving around for an hour looking for a vape shop that had power after a severe thunderstorm we arrived here. The employee that was working, didnt even acknowledge my husband or me. We went to look at disposable vapes with full intention to buy a few. After about 10 minutes, still no acknowledgement. It was the employee and his friend talking and not helping us. We left and came to Vapor eyes and bough product there.
Best smokeshop around! wouldnt go anywhere else
This place is awesome! My girl and I made a decision at around 10:30pm that we wanted to look for a new water pipe and this was the only head shop nearby open, so we gave it a shot. Im glad we did this is our new head shopof choice. Joseph and Randi are very awesome and helpful people. We stood around and spoke for like 30 minutes it was by far the best experience weve had walking into a head shopin Tulsa for sure!
Great customer service. Been coming here for years. They always take good care of me.
I wouldn’t even give this place one star if I didn’t have to just to write this review.First of all, the manager was not professional at all. He could not provide any proof of authenticity for a very expensive piece of glass, and when asked he said he was “highly offended”. As a manager/owner of a glass piece shop you should always have some kind of proof your pieces are authentic. It is 2020 where anything can be replicated. He then started to raise his voice and stated that he is not required to show proof of authenticity, which I know is correct, but when asked it should not be a problem to accommodate your customer who is anticipating on spending quite a bit of money. He then proceeds to argue the fact that he has not been asked to see a letter or invoice of authenticity in years, and while that may be true, you should always be prepared for a curve ball. The manager proceeds to send an email and apologize for the altercation and admits he did not handle the situation well. When we got home and inspected the piece under good light, we noticed it had a hairline crack. When we brought this to the store managers attention he refused to believe it was like that before we left the store. There was no way It could have happened after we left. Needless to say he did not offer any kind of reimbursement for the piece and said they “inspected” it before we left. I suggest buying glass from other placehere in Tulsa, the manager just ruins the reputation of this shop completely. Made it a very uncomfortable experience all together.
We loved our visit to this shop. The layout was open and inviting and the service was superb! Anthony was very knowledgeable, really seemed to enjoy his job and treated us like valued customers. We will definitely be back!
Great quality glass, the staff is super helpful and there to help you find exactly what your looking for. I’ve now purchased 3 pieces from them and all have been good heavy glass, few other shops I bought from my piece broke a week later from simple lighter tapping lol. Best in Tulsa
Great place for all your needs and a great selection of kratom! Every employee always goes out of their way to make sure I get what I need.
Kian was very helpful and knowledgeable. he made my experience 10/10 and will definitely be back!
Well we’ll let me tell you I came in and Eric offered me the BEST Customer service Ive experienced in at least a year. And I purchased the dab rig , I can not get over it 💨💨thank you so much Glassworkx 🔥🔥🔥-🥭
Jade, was Amazing... And Gave me the Best Deal on my accessories!! Stop by and Save alot !! Tell her Chris sent ya!!
I love this smoke shop!!! The employees are all very friendly and helpful. They really make you feel like part of a family if you are a regular. I dont think I have ever been in there while one of the employees had a bad attitude, you just dont find any negative energy in this place.
Anthony was AWESOME!!! The store was nice and clean. Staff helpful and knowledge. As i was writing this, Ronald called trying to get another customer to let them know something was not put in the bag (where do you ever find customer service like that??)!!!!! Prices are good. I will be back Glassworx thats for sure!
Used to be my local smoke shop before moving and coming back in town I came in and they’re still the best in town. Got 2 water pipes from here now and they been great quality for a good price
Love this place!! Great selection and awesome works.
Ive been here multiple times and experienced great customer service. David helped me, he was knowledgeable and nice! I do wish they were more flexible on prices or offered bundle packages, etc. They have quality product which is why I wont shop anywhere else! :)
I had an issue with a piece I bought from there, the owner was quick to respond and wanted to make the situation right by me. As a man of integrity I appreciate Duans need to make his customer happy and do good business. Much respect to you and your crew. Thanks again and I will see you soon.
The guy behind the counter was very knowledgeable and helpful. He explained the pros and cons of a variety of items and offered helpful suggestions. They have a wide variety of options and products. He was able to pinpoint our best option and suggested options above and below our price range. We’ll be coming back soon.
I only just learned about this place a couple of months ago and I’m so glad we decided to stop in.Their pieces are beautiful and pricing and quality are better than anywhere I’ve ever been.They have a large selection of different products so they can help you with any needs.The staff are friendly and very very knowledgeable.I won’t take my business anywhere else since I found them.
Friendliest staff in Tulsa! Nothing but smiling faces and helpful service from the time you walk in the door. David was a rock star! He answered all of our questions and truly made it a great experience! This shop comes highly recommend.
The staff here is always so helpful. Great prices. This is where I always go for paper and glass needs. They even called me too see how my time in the store was and to make sure every thing worked how it should. Incredible customer service!! And the birthday deal is the best in town. Thank you Glassworx!
Daniel was great at helping me pick out an awesome bong and also, they got great strains of Kratom you cant find anywhere else in Tulsa!
Highly knowledgeable staff and great customer service, I can always count on the staff there to meet my own and others needs. Very cheerful and joyful people, they’ll make you smile. Mandy’s my fave because it rhymes with Randy.
I love this Shop! I’ve gotten so many pieces from them and every single time the staff takes great care of me. I just got a new Crush Glass and gyro slurp from them and it’s so much fun!!
They always have a great selection of CBC strains to help with my pain as well as kratom selection. I love the staff and their knowledge and their interest in my needs and they have been so helpful and sweet and caring to help me find products for my chronic pain from breaking my neck. Also in and out easily. Prerolls are great, and they truly care about their customers needs and remember you! Also love the points system to earn discounts! Can’t beat that! 💜
Eric NEEDS A RAISE every single time I come in I walk out with more knowledge on what I came in for that being said hes very knowledgeable and has excellent customer service
Honestly. I used to really like this place a lot. But at this point, its not worth even going in there anymore.Prices are going up while competitors in the area are at least 10 to 20% lessPretty much everyone in that store is rude now and theyre just trying to push the product they make the most money off of.This used to be my favorite glass shop in all of Tulsa.I will not be back again. ✌
Best place around hands down. Friendly staff, very knowledgeable. If you have any questions dont be afraid to ask. Best prices around. Not the cheap glass. There glass is always great quality for just the right price. If you get to meet Anthony, say whats up to the guy. Coolest dude around!!!
Awesome smokeshop! The staff is always amazing and know how to help in whatever way they can. The store always looks beautiful and their glass is great. I love my unique double bowled bong I get from them.
Update: STILL my favorite glass stop.Jojo helped me spend my money on a piece I actually loved when I got home.10 out of 10 would recommend.One of my favorite spots for glass and accessories. Great rewards system and great sales often! Bought both my favoriteb😯ngs here.
I had a great experience, Kian and Austin took care of me. They had excellent customer service an helped me find what I needed!!
Great shop! Great selection, great service! Austin is always super nice! Always a good experience!
They are awesome! Great selection & prices and super friendly helpful guys. Even gave me some free gear. Will definitely be back!
First time in today and I will most definitely be back. Staff was incredibly nice and informative. Super helpful and polite. Both men had astounding customer service. The whole experience was amazing. Awesome job.
Eric and trevan really helped me out with my coil and vape needs today, highly recommend these guys and will definitely be back.
The people at the shop were so nice and definitely happy to help! The prices are reasonable and the pieces looked amazing! I will definitely be sending all my friends and family here anytime anyone needs anything.
Talked with Joseph for about 20 min gave me lots of information on a lot of products within the shop. Great guy excellent customer service. I will be returning to spend lots of moneyWell I came back and talked with Joseph and Ron and I ended up buying a carta... I had too even got to put two tickets up for that tv!!! Love the shop y’all are doing great things keep it up!!
I spent over 200.00 on Aqua bong, hand blown bowl that was guaranteed not to break. Used it for one week, tapped it to get the lose scrappings out and it broke. Glassworks only offered me 15% off a new bowl or a free bowl which was so tiny it would only be good for wax. Will never step foot in there again.
Had a great experience today with Anthony! Upgraded my piece and got the best service Ive got from any other shop Ive been to by far!! For sure coming back simply for that reason!P.S. To any other customer that reads this. Ask for Anthony.
AMERICAN MADE GLASS, recyclers on deck, heady pieces. Great store great staff really amazing people
Friendly and knowledgeable staff! I was helped by Joseph and Ron and they made sure I left with everything I needed and told me about all the products and how to use them before I left!! Will definitely be returning and highly recommend this place! Establishment was clean and organized and they have a good reward/point system for deals.
I’m new to the area and needed a place to do business with and Kien welcomed me to Glassworx and has established a newfound client for the long term! Thanks again!
Great service. Guy with the beard hooked me up
Anthony was very professional and easy going. He was able to answer all of our questions with honest answers/opinions. Glassworx has always been my go-to for pieces and always pleased with every employee that has helped and never have had a single problem. Thanks!!!
So u have lost a 3 yr loyal customer,your unwillingness to work with a customer over your inability to stock properly.ill go to STAXX and get it. Cheaper, where they actually care about customer service and loyalty the only reason u get 2 stars is cause it wont let me post otherwise KMA
First time customer. Loved the experience there. The sales person was very informative gave me a lot of choices to choose from in my price range. The prices was great. Found exactly what I was looking for but better than I thought I was going to find especially the price I bought it for.
I had two awesome 5 star reviews but I had to take them down because the product I bought a month ago just broke. We feel that we were over priced for it to just brake. I’m not personally strong enough to to brake the product. But regardless we won’t be shopping here because under all the nice employees and stuff the product was too expensive to brake.
Rob and Kaylee deserve a best customer service award! They were so awesome and helpful. It was me and my fiancées first time in and we will definitely be back! Way better then staxx and a better variety and I love the rewards program!
The customer service was excellent!! Couldn’t be any happier with the pieces they sold me! The shop was clean and they even showed me how the pieces hit! Will DEFINITELY be coming back! They even have a cool reward program!
Anthony was so helpful. Will seriously walk you through anything you need help with. Had the time to talk about it show it and give personal preferences. I absolutely think he’s the bee’s knees!! So friendly and easily to talk to. Will be coming back for sure. ☺️
Great shop, had a very nice selection compared to the other shops in town. Kelsey was awesome with helping me find everything I needed! Highly recommend!
I really loved what the salesman Anthony had to say about the products. He was very informative and helpful, AND THIS HELIX IS THE BEST INVESTMENT!! I RECOMMEND ALL SMOKERS TO GO TO THIS SHOP!! Ask for Anthony. Im telling you that you wont be disappointed.
Angel is my GUY!! He’s always super friendly and always is down to help me find exactly what you need for what your looking for!!
Seriously I cannot sing the praises of these guys enough!! Justin especially is super friendly and amazing. They are always ready to go above and beyond, and it seems they actually care about their customers, not to throw shade but unlike other headshops here. Lifelong customer earned guys.
Glassworx is my number one stop shop for kratom, pieces, and papers. They have knowledgeable and helpful staff that are always sporting a welcoming smile. I love the rewards system, and the atmosphere of the store. The CEO or junior CEO is one of the smartest people Ive ever ran into.
Been coming for about four or five months now literally will drive clear across town instead of going less then a mile from my house for some stuff. You will not find better customer service anywhere in Tulsa. They do there best to accommodate you each and every time you walk thru the doors. Always has good sales. A++
Anthony took amazing care of my boyfriend and I! We bought some amazing products and he was so knowledgeable and helpful! This will definitely be our go to head shop from now on! He was awesome and we will be coming back!
Always super friendly whether they just opened or you’re the very last customer. SUPER helpful, very customer oriented, and knowledgeable! I have shopped here since it opened and NEVER had a bad experience.
Awesome shop and the girl who helped me was extremely helpful and answered all my questions and Showed me several options of the type of piece I was after! Great sales going on and they even give you $10 bucks off on your Birthday! Friendly, welcoming environment, my new go to spot. Check them out, you won’t be sorry.
Very friendly staff, quality items, not any Chinese bulk bin glass to be seen. The reason for 4 stars is the markup. They have a nice store, but my gosh their cheapest glass was 40$. good glass does not have to cost this much. Im hoping that as they grow they will source some more affordable stuff, but everything being so pricey made me leave wanting lots but without buying. yeah Im cheap! really though, in other areas of the country the same glass is going for much less, which means the markup is too big.
This place is amazing! Not only are they full of high quality pieces but the staff (Kelsey and Mary) are soooo helpful and awesome! We will never go anywhere else!!!
They were a great help. I love our bundle we got today, great prices. They were extremely helpful and knowledgeable. We had great experience. Ill be recommending everyone to you all from now on.
I love Glassworx! I bought a bong a little over a year ago here and its still going strong. I returned today for something else and was greeted with the same hospitality and knowledge of their products before. This is my go-to place for anything as small as ceramic screens to the big pieces themselves!
Great store. Love the 5year warranty on my vape pen. Ive already had to exchange it for a new one 6months in and i got no hassles. Save your receipt and box and all will be well. And im entered for the 1500 drawing :)
I HIGHLY RECOMMEND!!! The staff is excellent! Friendly, knowledgeable and very courteous. I havent been often but the products I have purchased have been awesome. Awesome Smoke Shop, Great Quality, Great Prices and Great People.
Great selection!! Anthony was working the store when we visited and he was very attentive and knowledgeable! I would recommend this location to anyone and when you visit try to get Anthony to help you because you will leave happy with something better than what you were looking for, for about the same price as what you would have spent for an inferior alternative!
They were super friendly and helped me find exactly what i needed and what was the right choice for my needs. Not to mention they have a great selection of pieces!!
Love Glassworx .. Everyone is so nice and friendly and knowledgeable. We go here for all our glass. Love it.
Friendly staff and amazing deals on glass! You cannot get a better price on glass products or for your herbal experience. It is a must stop shop in Tulsa! Hands down the best and most knowledgeable staff in Green Country!
Very nice pieces! Most handmade, recommend highly
To say that these guys are customer service oriented is an understatement. From the moment you walk in they are friendly without being overwhelming, and excited to show you their wares *without* pressuring into sales. This shop is redefining what a traditional smoke shop should be.
Great headship with shelves full of high quality pipes and bongs and every kind of smoking accessory you need. I also appreciate that they sell good quality kratom here. The people working here are always very kind and helpful and will spends time with me while I ask all kinds of questions. Very nice looking place in a good area of town as well.
Great prices, great staff, everything you would need or want to buy from such a shop. The staff are extremely knowledgeable and give great information, super friendly, and nice people. Love coming here when I need to.
Kian was very friendly, informative and helpful. Highly recommend making a stop here to check them out!
Justin did amazing job with assisting my husband and very open about each product! It was defour We first initelytime walking in. & i give it a good 5 five star review. Youll definitely see us again
Joseph did a great job helping me find exactly what I needed! Also called the night before to check if they had what I wanted and was met with great quality customer service! Definitely coming back!
Best headshop in Tulsa by far. Great prices, very friendly staff and museum like selection of glass. Do yourself a favor and just start here.Second review. 9:45 in the evening and I am having a bit of trouble with a product. Totally my error and Ron took 10 minutes to explain to my half slipped mind how to fix the problem. This is why I dont mess with any other shops anymore.
Guys, this place is like no other. Nothing you’ve experienced with the people, products, and Services the WHOLE crew provides! Check out all glass, accessories, wood pieces, and Kratom the places has! Thank you for the new VIP status btw, now I can receive extra incentives and discounts for my future purchases!
Angel is awesome was so helpful and a delight to be around deff takes care of his customers and makes them feel at home and deff laughable
If I could give zero stars I would. My fiancé and I have been shopping here for a few years now. We buy our pens and other products from them. Last night we wanted to spend the points we have and to buy a glass piece for around $300-$500. We came in for a certain piece due to the reviews&the features with it. We were talked into a different piece with all of these “special features” when in reality it had none of that. No Bluetooth with it, the app hasn’t worked for OVER A YEAR, left out the charger (after being asked 3 times if it was in the box). When we came back the next morning to solve these issues we were met with a unknowing and unwavering manager that lied to our faces. Extremely frustrating, especially as another small business owner to be lied to, then not taking ownership for their employees actions, and blaming other companies/vendors for the products. This is unprofessional as well as poor business practice. You openly admitted that the employee had given us incorrect information, but then wouldn’t fix the problem. Then verbally bashed the piece we were going to buy. This left us with a product that we unhappy with and no replacement. Originally, we bought an extra piece of glass (still in the box- still with the plastic wrap on it) and was then informed we couldn’t return it due to it being illegal in this state. After everything: lie after lie, lack of care from the manager, the unwillingness to help, and the blame being placed on others. This will not happen to anyone else if I can help it. Be careful on where you spend your money.
Sometime the universe conspires to put great people together, as in a really great band, and that is what has happened at the Glassworx Smoke Shop, Every employee is fully knowledgeable. They have a kind and courteous manner in dealing with the very youngest to the very oldest customer (I am almost 70). In my 55 years of shopping for the products they represent, they are some of the most informed salespeople I have ever for found. I intend to shop there forever!
It was fine. The prices are fair and the selection is good. Pushy sales person made me want to leave a little quicker. Would have liked to look more before making a decision but felt pressure to choose.
Excellent staff, very helpful, but they didnt have the one thing so I needed an I had to end up going to another store. For some reason they dont sell oil burners which is fine and it must be a store policy thing. But other than that they look like they had a wide selection of products as in smoking accessories, cartridges, batteries, papers ETC...
Love that theyre open late for a smokers needs. Great selection of product- if you need it, they most likely have it! Their rewards program needs clear printed rules on exactly what your points can be used for.
Glassworx in Tulsa has been my #1 head shop for over a year now. I love walking in to be immediately greeted by the employees that care about their customers!! Makes you want to return! This shop has high quality glass that lasts. If you havent been in to check out the inventory, you definitely should. You wont regret it! Constantly improving their selections & unique pieces, they even carry MJ ARSENALS! My favorite!! 6529 E 51st st.
The customer service was awesome the two women there tonight were so nice and helpful and showed us some beautiful pieces and where so patient. Will definitely be coming back.
Anthony was very helpful in explaining the things we were looking for and things we were interested in. I’ve been to a few shops but non exactly like this and employees are very kind. Hands down one of the best! Definitely coming again in the future!
The staff is fantastic every time I’m there! They’re always super helpful and they make shopping an enjoyable experience. 10/10 would recommend, Gold star
I love glass works they super friendly. I never had any problems looking for thing that I need. They get five stars in my book lol thanks Glassworx for been super..
We have recently bought several pieces from here and really enjoyed the results. The staff was very knowledgable about the products and made sure we picked the very best for our needs. All of the products are amazing quality with a great deals
Ron and Joseph were very helpful, I love the set up of the store! Came here to buy a pipe for my in law and needed something that would be discrete, I found it, and they had such a great selection of everything a smoker would need! So impressed!!!
I came to Glassworx to pick up a new atomizer for my PuffCo Pro. They were so knowledgeable and helpful! I forgot the guys name who helped me but i can’t recommend this place enough!
I went here today for the first time. I am sure I looked absolutely awful being as exhausted as I was and yet, I was greated as if I was a long lost friend. After giving my diminuative budget I was guided through some beautiful pieces to choose from and even assisted with some items that I wanted to try and had only heard about. I found a one of a kind, regionally local piece, and some great extras all within a budget I could afford. I cannot thank you enough! After a very emotional week, not being judged and being shown such amazing customer service (I would shout his name if I could remember, sorry, bro!) India.
One of my favorite head shops in Tulsa! Always feeling good and confident in my purchase. The employees are always welcoming and helpful! :)
Seriously the nicest people! I had sooo many questions and the dude, I didnt happen to catch his name unfortunatley, was super patient with me and had an answer for EVERY question I asked. The prices are spot on as well. I will DEFINITELY be back soon!!
ATTENTION ATTENTION!!! This place is AMAZINGNESS!!! I know you are probably thinking how can a glass shop be this great, well it is possible and Glassworx Smoke Shop has achieved this title. From outstanding customer service, generous hospitality, to prices that are pocketable, and varieties on all different accessories to fit your smoking need. Do me a solid and go say hi. I promise you will buy.
Went in the store to buy a banger for a rig the salesman helped me find one and assured me that it would work. When it didnt fit the rig and we brought it back he said All glass sales final I would have been fine exchanging it. Horrible product knowledge and horrible customer service. Ill drive the extra block to another smoke shop.
Kian and Austin are amazing help. Very knowledgeable and tell you everything you need to know!! Highly recommend
LOVE Glassworx!! Great place, people, quality product and a great selection! Would recommend and definetly will come back!EDIT: (Year later) STILL MY FAVORITE SHOP 😍 I’ve been coming here for years and not once been disappointed. Biggest glass selection by far and they have the most intresting pieces. If you haven’t gone yet, do yourself a favor and go! Hopefully you will love it as much as I do!
Kelsey was the greatest help with buying my first pieces! Huge selection for a small shop. I highly recommend anyone coming here for everything.
Great place! Friendly employees are very helpful and answered all my questions and showed me pieces I was curious about. They have good prices and pieces! I’ve bought two pieces from them and have had no problems.
Extremely friendly and helpful staff, well organized and clean establishment. I have used their rewards program too. Definitely my fave shop in the 918!
Joseph was hands down one of the most informational and patient workers I’ve met in the industry. He made sure my husband and I were completely satisfied the entire time, and gave answers to every question we had. Will definitely be coming back again! 👍🏻