Best customer service and they have a LOT of knowledge, friendly associates who aim to please. So much product in stock and if they dont have what you need they will try their best to get it in their store. I would definitely recommend this place especially if your not 💯 sure what you want but have an idea
I have been shopping at your store for a long time. I bought a geek bar pulse less than 3 days ago. I returned today with the issue of an auto firing for a duration after I drag. This is already burning out the module so I came to swap it out..... I was notified that there is only 24-hour replacement of disposable Vapes these are $30 items theyre not you know $10 disposable vape.... The store clerk explained to me that this is a known defect... I asked where my recourse was if I need to go back to geek bar because thats expensive.... I was notified unfortunately there really is no discourse and I will just be stuck with their broken disposable they sold me......Unfortunately at this point Ill be searching for a store that has a better warranty. Thats absolute garbage.
Bee was so helpful. Just finished my last cigarette and Im new to vaping. She was so informative and help me find a cheap amazing vape. She took it out of the box and showed me how to work it. I started an account and I will return here frequently! Thank you so much for all your help and your amazing customer service! shop here for all your vape needs!!!
My favorite vape store by far. Never disappointed. Always has what I want and if they don’t then they recommend the next best thing!!! Will always come back.
Best experience here! Everyone who works here is incredibly helpful and the girl who helped me today, even filled my pod for me so it was ready when I left! Love fat boys!
Been coming here for the prices, not the customer service because they’re hardly even trying. Dude acted so put out he had to stop his conversation with a coworker and help us. No hello, didn’t recommend anything when we were looking for a certain flavor and didn’t even bother saying have a good day or anything. We paid and he just sat there staring at his computer screen.
This shop always works to make sure the customer is happy and I always feel satisfied with there customer service I would consider each and everyone of the employees a friend and that’s why I drive the extra miles from fourth plain to come back here
Returning to vaping after wanting to quit smoking (again) and Bee was extremely helpful in getting me started! Definitely my favorite shop!
This is my favorite spot to go for my juice, we make the drive from Portland every 1-2 weeks just for the selection and excellent service. Can’t recommend enough!
Everyone always has an amazing attitude when I go in, I always have a great time chatting and they are all extremely knowledgeable about the products they offer!
Absolutely fabulous customer service!!Helped me find what I needed and Got me set up with a new system! Will definitely be going back.
I go here all the time to get my disposable vapes. I bought one last Friday the 13th. Got home took about 10 puffs of it and it just quit working. Came in today to exchange or get refund and the guy said we have a 24hr policy. I was fuming cause I go to this place all the damn time. Well I guess yall just lost a customer. Thats to bad cuz I like the vapes here, so thanks for nothing.
Amazing customer service. Helped me pick out exactly what I needed and listened to my preferences. Favorite location by far
I have been going a happy customers for years. Great staff and prices! Love this place!
First time being in this place. Nice woman by the name of B helped me with all my questions & a new purchase. I will be back. B
Great nice people, been coming here for years and always recommend good flavors and vapes!!! Highly recommend
Kenz was amazing and hooked me up with a new set up! So awesome thank you!!!
Amazing service and very knowledgeable ! Helped me find a great vape and always friendly here! I come here just for the customer service
Love their 24 hour defective vape policy, no one else in the area lets you return defective disposables!
The staff here are nice,friendly, and really helpful making decision. I will only buy my vapes from here.
Always super friendly workers inside that make it their mission to make sure you get what you want love these guys!
Super friendly staff always helpful and kind. Always pretty stocked on everything!
Love this location! Staff is great! Great variety of flavors & vapes! ⭐️⭐️⭐️⭐️⭐️
Best customer service very helpful! A ton of knowledge wouldnt go anywhere else!
Product here are set at a reasonable price. Day shift gal was great to deal with and extremely helpful. Two guys at night - not so much. Just wished the day shift gal had an extra person there to help since it can get busy at times.
Best Vape shop in Vancouver! Friendly staff who actually try the majority of products they sell and will take interest in helping you select! Make sure to set up a rewards account for discounts. All the staff is great, especially “Bee” -always super helpful.
Really the only place too go, literally the best. Everyone here is amazing 😍.
Ive purchased all of my vape pens, coils, and juice from the Battleground location, and last year learned of this location. It is my Go to because the staff is always friendly and knowledgeable, and they always have what I need in stock when I need it! I wont go anywhere else even if their prices are a little higher than some other businesses because you get what you pay for, and the exceptional customer service is worth paying a little more everytime!
Always have the best experience and find the right flavor I want.
The sweetest people who help me find the perfect sweet treat
Amazing customer service. Wonderful selections.
Best vape shop, super welcoming and friendly!
Amazing friendly people! Wont go anywhere else!
We got good brands for cheap brand prices. Well be back.♡ Fatboy vapors ♡Always so friendly.Best prices 👌
Great customer service very helpful always friendly
The best selection hands down with some of the most personable and easy to get along with guys and gals running the store. It’s always my one stop shop and has EVERYTHING I need or could want to try. They rock, always enjoy just talking with them when we go in. Thank you!!
I have been going to this place for a couple years. Today I went in to do my normal order. The staff continues to change but one of the people I dealt with today really made me feel uncomfortable. I buy a certain vape oil every time in a single and apparently they are not on the same page with other staff and how they do things. They no longer do that anymore which I completely understand. But the word said to me were Ill take your word for it but we cant do this again. I completely understand the change in different things that people do but this was not my fault. I felt kind of called out and uncomfortable and unfortunately I will not be going to the store anymore. Which makes me sad because Ive dealt with some amazing people. It would have been better to say Im sorry that happened. We had employees that werent doing correct things. Were not going to do it anymore, but we will honor it for you. Simple and kind.
This place always has what we need. The employees are extremely friendly and actually help you. Love the vape I got the gentleman that helped me was intonational and very polite.
Favorite vape shop! highly recommended!
I came there and was looking for new vape mods to try. I arrived to have Sarah talk me through multiple mods and tanks. Very impressive as she was able to guide me through the ins and outs of the mods I bought. She was really great and a wonderful person to have.
Let’s start on a positive, shall we?Positive: Was impressed with a few of your employees; including Axel and Avien. Both were helpful, knowledgeable of the products, and provided great customer service. Very friendly and always a joy seeing them whenever I visit.Negative: I rarely encounter issues shopping here unless it’s with one of the employees, I believe her name was Alyssa(?) She is consistently rude, unpleasant, and didn’t give me the time of day when I asked for assistance of any sort. This isn’t a one time occurrence either. As if I inconvenienced her and didn’t care about her job or customers.
So helpful and informative, thank you for being here!
I dont know what happened to this place. But its very disappointing to see a small business go downhill so quickly.I have been shopping here, probably going on 8 years now. And they have been great to work with. I say work with on purpose because they have helped me, and a lot of other people quit or at least limit their use of tobacco products. And support local businesses. River Reserve vape based right here in Vancouver Wa... is my brand, but thats not what Im doing this review for. Back to todays experience.Fatboy Vapor refused to service me because I would not allow them to record my drivers license number somewhere out in the cloud. 💨 puff like a vape in the wind. Is all I know about cloud baste storage. They dont have my business anymore. And no, I didnt go all Karen on the Employees. I simply request my ID back from the employee. I told them that it is ridiculous for you to require all customers to allow you to allow record and store their ID #.I hope l can find out what happened to this place
The ONLY go-2 Vape shop in Vancouver! PERIOD!The Best juice (River Reserve) and the most Friendly Staff Ever!!Go check it out for yourself...You will See! 💯
Really bummed to be writing this review, came in for the first time almost a year ago and ended up spending a ton of money and time getting my new set up (a raspberry gen S vaporesso with a Zeus nano tank) which ended up pretty much setting me up exclusively with them as not a lot of shops in the area carry those coils. Have always worked with the manager who’s always been extremely knowledgeable and kind. Now three times in the last month that I’ve been in I’ve witnessed on multiple occasions “Matt” behind the counter threatening customers, telling them they don’t know what they’re talking about when asking for specific items and then continuing to speak poorly and make derogatory remarks about them after they leave referencing politics, inclusivity, and mental state. Will not even returning and will be following this up with the manager hopefully as I really did love this shop
I love this place. I used to go to the Battleground location near my work and eventually discovered that there were multiple locations. Now the Chkalov Store is my home spot. I never cease to leave feeling more than satisfied. The numerous different Vapologists that Ive come to meet have all been extremely knowledgeable, and even if there is a frenzy of other customers I am always made to feel like a priority, without making me feel rushed. I have run into countless questions and concerns with different products and systems and without fail, someone is always willing to help me get to the bottom of it. This company puts customer satisfaction ahead of profits, and it shows. I am also impressed by the rewards system that allows me to stack points and save cash money off of my future purchases. They give me the option to use the accrued discount or save it for a rainy day without penalty. Most business mottos are use it or lose it! More often, they dont offer discounts in the first place.I recommend Fatboy Vapors bands down. 10/10.Jacquelyn V.Loyal Customer & Vape Connoisseur
Im in there constantly and realized I have never left a review! This shop is absolutely lovely! I rarely go anywhere else. Lovely people, lovely products! I have had a ton of questions due to being new to vaping and they have helped me through any issue or question Ive had. Never have walked about of there unsatisfied.
Great customer service and vibe.
Came in with little to no knowledge and Dalton was super helpful and patient! Helped me pick a juice (big selection and able to try all) and some coils. He also spent the time to teach me how to put in the coil AND cleaned my vape for me (that I brought in and didn’t purchase there).Super chill environment and very helpful and nice.The other guy working there was also cool but I didn’t get his name :(.I wouldn’t go anywhere else if I were you and I will definitely be back.
Great selection of flavors ranging from freebase to salt nic to disposables. Friendly and helpful staff!
The employees are very knowledgeable and they have a great selection of high quality juice. In my opinion you cant go wrong with River Reserve. This guy makes some of the best quality I have ever had. Gotta go with Northwest. Thats my favorite hands down.
My go-to spot for vape juice, coils, tanks, you name it. Friendly staff and generous point system. Never had a problem with not having something in stock or needing something they dont carry.
Greatest customer service! Theyre super helpful and usually remember my name even if I havent been in for awhile. Great selection of juices and mods. Weds is buy 2 get one free on their PNW house juices. Thanks guys for great selection and outstanding customer service every time.
Everyone is great help and amazing vibes!!
I used to love coming here. I came regularly for 3 years, back before the name-change. Not only has the ownership and management changed, almost the entire staff is different. While the environment and stock has majorly improved, the staff has declined. One day I came in and didnt recognize anyone anymore. I was treated like I hadnt been a regular for years before they arrived. The people who once worked here used to be helpful and nice. The last 5 or 6 times Ive gone here, I have had to put up with too-cool elitist snobs. Sure, I dont know every thing about vaping and the products, but Im not an idiot - but I was sure treated as such. I found myself dreading to go back because Id have to deal with their better-than-thou attitude. Just because you know a lot about ONE subject, doesnt give you the right to be rude to your customers. My line of work would make your heads spin, but I would never be a snob about it. So go ahead, make your hipster vape-bar elitists-only. I sincerely hope it works out for you.
Great staff, always have what I want and need. Prices are comparable to most other vape stores.
Great people! Great selection
Just had my third visit. Every single time Ive been there they have had amazing customers service. 15/10. Chase and Mike both listened to what I needed and helped me out with exactly what I needed. As a vape novice these guys have been super upfront and extremely helpful!!!
Have gone to more than one location and honestly I am not much of a fan. Feel like the staff is more attentive at this location, but it feels like they never have what I want in stock at either location. Not to mention the staff is either too busy or doesnt seem to care much you are in. Went to Brickhouse after and got treated much better.
The staff are very knowledgeable. Ive been there twice now QED will continue to go to this vape shop. This store still allows for testing before buying. It is really nice to be able to come in and vape at your leisure, knowing you will get exactly what you want.
Store is NOT closing! They will continue to fulfill your needs with non flavored juices. I called and had a wonderful conversation with their staff who understand the new laws and changes well. Awesome staff with superior knowledge.
Great service and good prices. Their selection of regular and salt nic juices are good. Plus they’ll take your sales tax off if you’re from Oregon. Parking is ample and the ventilation is good, so you aren’t entering a room being “hot boxed” by vapers.
Great folks work here who are queer and disability friendly, make sure to mask up to protect those of us with autoimmune, and absolutely knowledgeable and friendly. Special thanks to Bee, Axel, and Avien for the help and consideration.
Excellent customer service, Im always indicisive as hell and they have all the patience for me , plus a huge selection of flavors and brands.
After recently acquiring a whole bunch of vape stuff from a bud, i walk in knowing next to nothing, other than what Id read the night b4. Plus i was flat broke ! And those peeps were so nice!Totally nonjudgmental towards the rookie, and even went so far as to kick down a free tip & new coil ! I left feeling like i just made new best friends !
In the store as Im writing this, the cashier threatened us with a $5000 fine for not wearing a mask. Pathetic. Upon looking up said law it is only a mandate that says you could possibly be liable for a $100 dollar fine IF you have covid. This guy (wears glasses, gingerish hair color) is completely unaware of the facts he is trying to spew out and scare people with. Which is unprofessional, and unfriendly. Will not be returning to this cape shop.
Went in there a few nights ago to buy some coils. First off they guy was to busy to help us at first seeing how he was playing some golf game on a PS4 system. When he did help us we bought about $60-$80 of e-juice and we also needed Coils so we picked some up. They only had 1 pack left and it had been opened. That was not the problem the problem was when we got home to change out a coil the 3 that where in this container where ***USED***. Called them up and told them. They guy on the phone said bring them in and they will take care of it. When we where able to get in later that night they guy there said sorry but he will not replace them...Do not go here. This place was once a great spot but now it has gone downhill....
Clean, professional, and always willing to help. They generally have samples of almost all the flavors if you want to try them. Prices, however are just okay. Ask about specials and join their rewards program!
Great people, great prices and the staff are very knowledgeable on the difference juices and what ones kill coils and what ones have a harder throat hit or whatever your looking for... Ive gone to others but always end up back here because of the staff
I have been coming here since it was Bubbas and they sold tobacco. They dont sell that anymore, but its still a great place to get my vape products. The employees are k knowledgable and are always a friend. From rdas to starter kits they have anything youre looking for. They also have one of the best juice selections Ive seen around. Definitely a place to check out if you vape.
Always enjoy when we come to Fatboy Vapors, usually in between our online purchases. The staff have changed, as we have been going here since it was Bubbas. That being said we have always had great conversations about vape products, and feedback has been useful. Thanks for the vape juice and supplies.
Bad equipment, Terrible customer service, very rude. I went to the location in Vancouver and one associate sold me a mod that didn’t fire correctly and had a lower than asked for wattage. He told me that I could bring it back within 30 days if I had any problems. One week later I brought it back just to exchange and was told that they have a no return policy. Very rudely the man told me that there’s nothing I can do . $75 wasted.
Usually love this store. Asked for a fruity flavor to last till next payday and ended up with a yogurt flavor...theres only 2 explanations. The guy didnt know the juice and it was new or they didnt care
Great people, great knowledge of set ups and juices. Great place to hang out vape and learn. Prices are average for a shop. Good selection of local juice. Options from MTL devices, regulated kits, sub Ohm tanks, Rtas, Rdas and Mechanical devices, Batteries, chargers and more.
I absolutely love the staff!! They are so helpful!! Very nice makes everything so easy!! I live 30 minutes away and drive out to only them!! I highly suggest this place!! I wont go anywhere else👍 I give 10 stars!!
Best Vape shop that Ive visited in this area. They have a huge variety to choose from. The staff here are always so helpful and friendly. I always feel very at ease here, place has a Great Vibe. Thank you for that!!!
Great customer service. Knowledgeable staff. Pretty much my first time buying an e-cig and Im happy with the purchase. Washington! Let these stores give the people flavor!
I have never had a bad experience here in the few months I have started going here. Every single employee there is friendly, welcoming, and relatable. 10/10 recommend.
I am a lifetime loyal customer of Fatboys. Conveniently located in Hazel Dell and Cascade Park n Vancouver, Portland, Oregon, Anchorage and Wasilla in Alaska. Maybe more locations but Ive been to all of these and their service is always awesome!
This is my favorite vape shop. The staff are very helpful and knowledgeable with the products they sell. They also have good deals throughout the week. This is the only vape shop I trust to help me with everything I need!
Amazing customer service!!
Was a Loyal customer...i made weekly 30 min treks to this place for 120 mls...in a blink of an eye im done. Tip: Maybe try some customer service training and hire people with common sense. If you dont value a patron then you wont be around long. ..smh
Friendly, knowledgeable service.
I go in every few days and its always a great experience. Ben is usually who I interact with, and he is very knowledgeable and frankly pretty dope
A huge selection of juice as well as vapes from a beginning set up (low cost) to expensive set ups (high cost). They know their products very well and they are very helpful. If they do not have a product they will helllooo you find a place that does.
The crew is great! Very knowledgeable and friendly. Clean store with a really good variety of products.
I love fat boys vapor. They have friendly knowledgable staff. A wide variety of #ejuice flavors including nic salt for pod devices. Stop in and have a look I would say there one of the best shops in vancouver.
Fat boy almost always has what I need. It is where I always get my juice. Having beat a 29 year smoking habit, I have not cheated since finding a good flavor which fanboys keeps on hand. The staff is always friendly and knowlegable.
After trying almost everything, prescriptions, patch, gun, lozenges, meditation... I have FINALLY quit smoking cigarettes after 21 years. I knew nothing about vaping but decided I would give it a try. The Fatboy staff was extremely knowledgeable and friendly. They set me up before I even walked out the door. 5 FAT STARS!!
Ive been going to Fatboys since it was Bubbas and I must say the new manager is an allstar. Every employee there has helped me at least once and not once have I left unhappy. I highly recommend this vape shop to anybody who wants to quit smoking or pick up a new hobby.
I came in with 3 different Vape apparatuses- i have collected since trying to quit smoking tobacco - i was hoping to at least get one of them to behave - instead of buying another pack of cigarettes...Chase* the Store Mngr was fantastic :) had excellent customer service and took awesome care of me* he hooked me up with what i needed for each one to get them to work & a bottle of juice at a super affordable $$ :)Thank U *
Im new to vapping and wasnt sure where to start. Right off the bat Aaron greeted me asked about my needs and after finding out i was new. Helped guide me towards the vape would fit me best. They have def earned a long time customer.
Everyone on the staff here has been helpful, patient, and educational, and the stock of flavors is broad but well curated. ALWAYS coming back!
I have been a client of Fat boy Vapes since early 2016, I have left positive review and this is my 1st time to leave something negative. Last Tuesday (08/14/2018) I came in to the shop in Vancouver, I was welcomed by a new employee named Matt aka Matthew. He was negative, insulting and lack professionalism, one thing that really stands out in my mind and really insulted me is when he referred to me as Son, Who is he to call this grown man son?I will be glad to return to Fat boys with my business after this person Matthew is gone! I will also inform all of my coworkers and friends alike who vape not to visit Fat boy till this unprofessional employee leaves on his own terms or by the direction of the owners or managers. Till that day comes will take my business else where.
Ever since the fisrt time i visited this store i have felt welcome. Alot like i am walking into a friends house. They always help me with anything and answer all of my questions. This is my favorite vape shop!
This place is the best, easily the best customer service, best selection, best everything. Very knowledgeable staff and always willing to help. I adore these guys, check this place out!!
Moved down from Alaska and was loyal to my shop up there but needed a new place to go when I moved down, and from the second I walked in it felt like a second home! now I just go in to see the people there for whatever the hell reason (and to get good products)
Terrible customer service. Told me I didnt know what I was talking about and had no problem calling down to every other store in town. Will stear clear of this store at all costs.
Great place to go. Good selection of vape juice. Got the mod I needed.
The best!
Been a regular for quite the long time. Great customer service. Best vape shop in Vancouver hands down!
Great range, great staff. Always go above and beyond to help their customers. My go to store!!
Awesome!! Wanted to quit smoking walked in left with a good device. Awesome staff, very helpful and knowledgeable. Will definitely go back.
Awesome staff very friendly will definitely come back go check it out for all your vaping needs
The best store you could ever go to in the Vancouver area Chase Ross and shoot are amazing people and they will help you would getting set up with the best mod could possibly ask for
Love this store, they have outstanding customer service. They have one of my favorite selections in the whole Clark County Area.
Stopped in for the first time last week, friendly staff , nice clean environment and great selection of juices. Will definitely return
Ive been going here for about a year now. Great staff who are always helpful. Best vape shop in Vancouver
Super awesome experience. Got right down to the point when I told them what I wanted. Everything I needed to know and never once pushy about what I should get.
Always super helpful and very knowledgeable, we drive all the way across town just to come to this shop because these guys are the best!
The staff here know what theyre talking about, and actually take the time to listen to you and find you what you really want, not just what they want to sell. Ill be returning for sure.
Great experience, stayed within my budget and got a great vape. Super friendly and chill environment.
Lots of help from kenz
This is the best place to go for e-cigs and e-juices. HUUUUGE selection, awesome guys, great atmosphere. If your looking for a place to go for your e-cig needs, this is the place to go. Hands down.
Thanks! To all the workers. For all your help and great assistance. To one of the best stores in Vape.
Great Service!
Everyone Ive talked to and been helped by have always been super helpful, and a huge selection!A lot better than the location in hazel dell
Sold me a faulty product but would not return or even exchange it. The e-Liquid they sold me was already already open which does not adhere to open container laws. I will never be going back.
So now the shop closes at 8 pm on a week day that’s so lame like who does that ,this place is going down more and more super wack ,,
Usually have exactly what I need and the staff are always cool and pretty good at explaining things
Great service and they are going to order my favorite flavor ever! Vanilla cupcake!!!! Thank you Kyle!
Chase and shupe always make sure Im taken care of! Great staff and clean environment great prices to top it off!
Great little shop you guys got goin there,
Amazing store with amazing products and staff
Good shop with great people. They have a good selection.
Awesome staff great selection of juice. Great selection of mods fair prices
They are definitely not closed!!! Very friendly and wide selection!!
Only place in Vancouver that I go to. Always has what I need
Awesome selection
Awesome people
Very knowledgeable and helpful staff
Very knowledgeable, and polite staff. It was much appreciated..
My go to shop..they always have RR in stock!!
Awesome staff, nice store . Great vapes
Good vape shop best prices in town for juice.
Best vape shop in town and great customer service
Kind empoyees!
The employees are awesome.
Great prices and friendly staff
There is,no better place any one could go to get there vaping needs
Good prices, friendly and helpful staff
Great service and the rewards program is wonderful.
Always top quality service and products!
Excellent staff and great prices
Great staff and excellent selection!
Okay vape shop, overpriced though
Great selection of elfbars
Great staff. Welcoming and comfortable.
Great service knolagable staff.
Staff is always friendly and knowledgeable
Nice people. Good selection.
My husband loves this place
They’re the best
Very helpful great staff
Nice people good place
They are extremely helpful
Always friendly!!
Very helpful people
Shop is dope!
All ways helpful
Kyles lit
Awesome
Amazing staff
Fus ro already!