Absolutely no complaints here. Great company with great employees. I have been a customer at ECig Charleston for many years, mainly at the Walterboro location. This location is always clean and well organized. My favorite flavor of fluid is always in stock (Nimbus). Whenever I need help I just ask William because he’s very knowledgeable about the products. William is by far the best manger/employee the Walterboro location has ever had. Keep up the great job William!
We went in there to get replacement pods and our server was William and he was awesome! Very knowledgeable. The store was immaculately, clean, well organized, and with a very relaxed vibe. We were uncertain about which product to get and he helped us and showed us the very good supply of Vape liquid. Prices were average, and our transaction was very pleasant. Highly recommended.
Had a great experience with Shelley! She helped me to find some new VOOPOO vaporizers along with the delta8 products I was looking for. Ill definitely be stopping here for my needs in the future!
William was extremely helpful and had a great attitude! Even helped me find my new favorite product. Highly recommend this shop and his insight!
Shelley is absolutely wonderful, has great customer service skills. Shes always smiling, very helpful, and knows what to do in any situation! Thank you for helping us all the time and having us leave with a big smile on our faces everytime
Ive been a customer for around 6 months. Shelly is fantastic. Ive watch her with other customers and her customers skills are 10star!! Always a hello when u walk in.
William is a total Rockstar! He provided me with testimony and thorough knowledge of the products I had questions about. He did not pressure me just to make a sale, which I greatly appreciate. He was kind, friendly, and honest. I would 100% recommend this location to others based on his sterling reputation. Thank you, William!
William is amazing.....have been going in this store for a while now. And love my interactions with him. Really positive and amazing customer service. I couldn’t ask for a better place to buy all my goodies. Very clean and staff is so helpful. Truly an amazing experience!
I shop here at least once a month and will continue to do so! The service I receive is absolutely wonderful and the customer is treated with respect. William is happy to be of tremendous help and answers questions without hesitation. He makes you feel at home while shopping. Again, this is a wonderful store and the service is impeccable.
My mom and I came in to look for my first vape and William helped us out. He was super knowledgeable and very patient. Thanks William! Would def return.
William is always so helpful and wonderfully patient with helping me pick out new flavors. Hes also just so kind and friendly every time I come in. Im always happy to see him working and know I will get friendly, knowledgeable and great service every time! Im always thankful for my Walterboro location!
This place is very clean and seems brand new. William is on top of everything and is very knowledgeable about all the flavors. Definitely my to go for equipment and juices.
I personally love William, he has excellent customer service, explains the products very well, and always has a smile on his face when I walk through the door! 5 stars to William he’s great!!!
William is super helpful and explained everything thoroughly. He didnt try to sell me anything I didnt need. He was super professional and helped set everything up for me. I will absolutely go to this location for all my vaping needs! Thank you! William rocks!
The only vape shop that I use in walterboro is ECIG VAPE . Shelley is very knowledgeable about the products that they offer and she always greets you with a smile. I would highly recommend this shop to others.
Shelly and the young man that always helps me out are great! They are both very friendly and knowledgeable. Prices are comparable.
Shelley was amazing, extremely helpful and informative. 10/10 recommended everyone to come in to see Shelley.
I purchased an ecig, 2 tanks and vape juice for $63. The cig didnt work, and the 2 tanks were faulty, they wouldnt seal resulting in vape oil constantly leaking. I took them back to the store and the clerk said it was standard I leave them there as they need to be tested.He tried to call the manager who didnt answer her phone. He eventually got through to the district manager, who stated she knew there was an issue with the tanks I bought.Her solution was to change the defective tank for another defective tank and make a note on my account in case Ill need to return it in future.Never in my life I have I dealt with such poor customer service. I am now the owner of $63 worth of defective junk.Never ever use this company for your vapung needs.I will contact my bank and will ensure I get refunded that way. Absolutely shocking outcome 😳
Place was nice buy wayyy too overpriced for delta 8 carts and disposables. The lady working tried to tell me that the Koi disposables were $54.99 when Ive never seen them for anything over $39.99.
I was having problems with the generic brand of juice, told William about it, and he fixed me up with an excellent substitute from the mixing bar. I dont know of another vape shop that goes that far out of its way to help a customer. Thank you, William.
Great business! William went above and beyond, answered all my questions, knowledgeable, super friendly & helpful. Highly recommend!
The service is great and the employees are very helpful and friendly, just dont give them a hard time and youll have a pleasant experience.
William is top teir in this store! Definitely recommend him with any assistance you may need 100%!
William is the BEST! Always helpful, knowledgeable and makes sure I get the best deals!
Definitely recommend. William is awesome and always happy to help!!
Great little shop, the girls behind the counter are knowledgeable about the products and happy to help ya out with any issues you might have with your vape
Great experience William was very knowledgeable about all the products.
Excellent staff, knowledgeable, & friendly. Absolutely love this store.
Verry helpful staff, good to have a vape shop thats strictly vape related, and not selling tobacco products and bongs and stuff.
Horrible store terrible customer service I do not recommend anyone going to this store they need to be shut down and they sell to minors
Great company and even better staff! always satisfied!
William is excellent. Super nice and helpful!!!
Always have what I need
Very helpful lots of juice to choose from
Didnt have what I needed
It makes me happy
Great staff