This place is the literal best! I have been coming here for 5 years now and the service is always top notch, and they are progressive in their approaches and add one. Thai is there to greet with a smile, and you have so many therapists to choose from with each of their own approaches. I need something soothing and firm so today it’s Maraya! Thanks J Sterling!
My experience at J sterling, was so amazing! I’ve been twice now and each time it has been a fantastic experience. I’ve had Celeste and this time Byron! Both were so amazing and experienced, put me right at ease and worked out all the problem areas and tightness on my body! Not only were the massage therapist amazing but the front desk was so incredibly kind. Sophia the receptionist checked me in and out with ease and was so welcoming. Truly an A++ to the entire team. I was attended too quickly, and felt at peace the second I walked in.Thank you so much can’t wait to come back!
This was my first time here today and it definitely will not be my last!!! I came here today with my mom for mother’s day and we were completely blown away. The quality service and attention to detail that the therapist provided was spectacular. I am beyond amazed at their level of service for such an affordable price. My mom is obsessed now and will be bring my aunts and family members here. We are booking again soon! New fan fave! 🙌🏽🙏🏽🤩
Do yourself a favor and treat yourself to a spa day here! I cannot give anything but praise to J Sterlings; from the welcoming environment to the kind staff, everything about this place is wonderful. I personally go for laser hair removal; quick, easy, virtually painless, and affordable. This wellness spa has a variety of specialities that they offer; each technician is very knowledgeable and great at what they do. Scheduling an appointment is easy as can be and the front desk ladies are fantastic! Highly recommend scheduling an appointment with them and take a day to relax.
I had an amazing experience! I booked an 80 minute deep tissue massage and Donnee was incredible. He listened to all of my concerns and checked in with me throughout the massage. Mikayla was also super helpful getting me checked in and after the massage!
Sophia at the front desk has great customer service, really sweet. Byron was my therapist and this was my first deep tissue massage, it felt amazing! I was so relaxed. I will definitely be back and recommend it to others! :)
We were visiting Oviedo area and found this amazing spa as we were looking for a massage!! Right from the phone and front desk, Sophia was very friendly and welcoming. Our therapist Byron for my husband and Colleen for me were great and thorough in the deep massages!! Highly recommended :)
Arthur was absolutely amazing. He knew what pressure and technique was needed for my muscles. I only booked a 50 min, but as he got started I added to it and did the 90. It was well worth it. Emily works at the front desk at this location and she is so helpful, polite and knowledgeable. I will be back and highly recommended going!
Absolutely obsessed with this place. They do such a great job for such a great price. Our therapist were Drew and Byron. They were so thoughtful and professional. Will definitely be coming again!! 🙌🏽❤️
I love this place. I been coming here since last 2-4 years for full body massages, laser hair removal and facials. Amazing stuff very attentive and helpful. Super clean and professional as well. I would definitely recommend to anyone who is trying to recover from busy life or want make any investments in personal beauty. Alexes my laser hair removal tech and front desk lady Sofia been really helpful with all the informations i needed to improve my results and also future appointments.
I had been a customer of Massage Envy for over 17 years and recently they raised their rates $20 per month. I asked if they would work with me on the price and they said no so I said goodbye. I then did a Google search and 10 minutes later I found J Sterling and liked the reviews and booked my first appointment for next month. The lovely woman who answered the phone was so helpful and I’m looking forward to my next massage.
The massages are normally good, but you dont get what you pay for. If you select the 60 min massage, youll end up receiving 40 minutes of actual massage time. They should set a timer. I always leave feeling ripped off. I dont think Ill be going back.
Associate Mikayla was very professional and kind. My massage therapist Drew was INCREDIBLE. She is so talented with her hands! 10/10 would recommend!
Massage was great, facial not so amazing. I asked for blackhead extractions and was told derma blading would be a good option to help with this. So I upgraded and after the facial I realized that the blade took away some of my hairline on the top of my forehead. This is now growing back and now I have a spot of hairs growing which you can see and looks uglyToo much money for the result received.
When I visited the store, I found it to be a very pleasant place. Everything was very clean and organized, which was very relaxing. The store associate, Sophia, was very kind and helped us with everything we needed. Additionally, she spoke both Spanish and English, which made communication much easier.
Yvette was AMAZING! super sweet lady, definitely, will be requesting her next time. it was my first time getting a massage and she coached me through the whole thing and was very patient with me. she was so good i’m surprised she was even available! :)
Amazing service and great pricing. the massage therapist Drew is absolutely wonderful! receptionists are always very friendly , thank you Mikayla for being so nice!
I had a great experience today at J Sterling’s Wellness Spa. Emily was so helpful answering my questions and making my future appointments. Arthur was my therapist, and he was very good. The pressure was just right, and he was knowledgeable with how I can stay feeling better. I highly recommend this spa. Thank you Emily and Arthur!!😊
This was my first ever massage and I was superrrrr nervous. Yvette immediately made me feel calm though! I went in for a wicked knot in my back and she talked me through everything as she was doing it. She was so kind and patient with me the whole time. I added the trigger points upgrade to make sure we targeted a few different spots - Yvette really did a great job and worked the knot! I walked in completely nervous, ready to walk out, but after my session with Yvette, I would 100% go back to her! I felt so comfortable and so glad I went to see her today!!
Always so friendly and accommodating. Have had multiple therapists and everyone is great! Thai was my spa associate and was friendly and helpful when it came time for recommending services. My husband and I both have the membership and worth every penny.
Colleen took great care of me! It was my first facial. Sophia was also very accommodating. I will definitely come back!
I had a deep tissue massage today with Jesse. It was more of a stretching session than a massage. And a very painful stretching session at that. I don’t know what he was doing to my body but it felt like hate. Not even exaggerating. You know when they don’t moisturize the skin with enough oil and pull it? Yeah. That happened all the time too. I kept making sounds of pain and faces, even said to be more gentle multiple times, but there was no change. I am not much of a fighter and tend to freeze in panic, so I just laid there in pain for an hour while this man pulled every piece of my skin and called it his “version” of deep tissue. I came in with some pain in my shoulders and left in much more pain throughout my whole body. Then, after I complained with the receptionist, they still proceeded to charge me the full amount. I did not have the energy to keep at it and all I wanted was to leave. I sat in my car and cried from the pain and the frustration. I am crossing fingers for management to read this and offer me some kind of compensation. I also write in hopes others save themselves from such a traumatic experience. I have to say, I have had good massages here in the past. But this is precisely why I am so upset at today’s events.
My interaction with Mikayla at the front desk was extremely delightful. She was efficient in handling my appointment scheduling and payment process.I had the pleasure of receiving a massage from here recently. Jesses technique was both soothing and effective. Not only was she highly professional, but also attentive and ensured that the massage was tailored to provide relief and relaxation. I would highly recommend Jesse to anyone in need of a relaxing massage at this location
I have been coming here for over a year for deep tissue massage with Arthur. He is awesome and has helped me tremendously with back, neck and shoulder issues from injuries and medical problems. The people here are awesome and friendly. J Sterlings is the best!
Jesse was an awesome Massage Therapist. He reset my neck and back with a deep tissue and relaxing massage combo. I definitely recommend him and J Sterling’s!
Natlene was absolutely amazing. It was my first time having a hot stones massage and she really did amazing. I felt great before during and after. She asked all the right questions and got to work. Thank you so much for this experience and I will be going back and requesting Natlene! Thank you Mikayla for the great customer service and warm welcomes!
I have been customer for over 4 years. I decided to give a chance for Botox but I completely waisted my time and money.I paid $500 for a service in Feb and on April all my face muscles moved like nothing. I called to talk to the “professional” and he tried to convince me it was my fault.This was a completely waist of money. They do not even do follow up appointment like real professionals normally do.I am really disappointed, and I hope nobody else waist their money with them.
Douglas is professionalism and perfection at what he does is why I’ve come back several times to see them… Everybody from the front desk and in the back are so great… Enjoy your visit. Thank you Emily
I did a full leg laser here at J. Sterling with my specialist Cassandra. She is so sweet, very knowledgeable in what she do, and the procedure was painless and quick! I will very much recommend! And at the front desk I was helped out by Max, who got me all settled for my next appointment.Would recommend highly coming here!
I always have a great experience with Yolanda, she’s the best. We live closer to lake Mary location but drive to winter park because all their therapist are great! We’re still trying to find my husband’s preferred person though. Overall great experience with all the staff
Arthur (massage therapist and future physical therapist). He really knows his stuff! Arthur is extremely talented, knowledgeable and passionate about his work. I appreciated what he did for me so much that I scheduled my wife’s an appointment with him before I left. I can’t thank Arthur enough. After experiencing Arthur’s skills on your body, you WILL add his services to your monthly expenses. I promise.
I found this place from a Chiro appt. and talking about facials. John at the front desk told me about J. Sterlings. I got a great facial from Colleen. She did a wonderful job at a reasonable price. I have found my new Take care of me for my future needs.
It was my first time getting a massage and I loved every minute of it! Kristina was great and super sweet! Mikayla was super sweet and helpful as well, I’ll definitely be back!
I had probably the worst massage I have ever had. It was very awkward when the masseuse asked if it was the best massage ever, how does one reply? The whole 80 minutes felt like I was rubbing lotion into my own skin with my fist, there was norm technique that was used. The whole massage was very rough, there was no way I could relax. I reached out to them as soon as I left and never heard back.
My last massage by Drew was by far the worst massage I’ve ever received. I love the spa itself but she was horrible. The entire massage was rushed, it literally felt like she was trying to get through it as fast as possible. I would never book with her again.
Laura and Natlene took care of my husband and I with the couples massage, and Sophia was our associate whom was very sweet. Laura and Natlene were so kind and sweet as well. Hands down the best massage therapists I have ever been given the opportunity to have been worked on. My muscles already feel better..... this will definately help both of my jobs and my husbands. We will most definately be back.
I had an amazing sports massage from Kristina at Jsterling Massage Spa. It was more than I could have asked for – the best 90 minutes of my life! Kristina’s skills are exceptional, and I highly recommend visiting Jsterling for a fantastic experience.
Been going to J sterling for a long time! It’s always great! But my boyfriend and I came today and we had Jesse and Natlene! OMG AMAZING!! Super comfortable, affordable,relaxing,and welcoming. I wish I could rate this more than just 5 stars!
I have been coming for my LHR to J sterling for a year now and Alexis has been great with all the treatments. Right from consultation to the start of every session, she makes sure things are in order and I am comfortable during the treatment…never going to back anywhere!! Best and affordable place!
I called in to book a massage and I’m glad I got Mikayla on the phone. I had no idea what massage I would want to book but she was so friendly and walked me through the different options they have. I was able to narrow down my top 2 choices thanks to her assistance! Mikayla you’re great and I appreciate all your help today!
Ive had numerous massages, from high end spas to cheaper establishments, and I cannot recommend J Sterling (winter park location) enough! The staff is so friendly, theyve never made a financial error unlike other locations and every therapist I have had at this location has taken amazing care of me. I just had a massage by Jesse for the first time and he will definitely be my go-to from now on. 10/10.
Been to tons of different places for botox however Douglas was the BEST AND MOST KNOWLEDGEABLE i have ever been to. I have already scheduled my next appointments and have a treatment plan for future procedures.
My husband and I regularly get massages at J Sterling and we are never disappointed! Great massage therapists and a fair price. We highly recommend!
Great Atmosphere. Prompt service. Front Desk Receptionist(Mikayla) extremely friendly and attentive.—Couples Massage with Aroma Therapy and Foot Scrub was extremely relaxing and much needed :)
Nice, quiet location. The service is fantastic. My partner booked me a massage as a Valentines day present. I specifically requested a male therapist who I had seen the last time we were here but the front desk made a mistake and booked me with a female therapist instead. I have been getting manual therapies for years and just have a preference towards males - Im sure everyone on the staff is phenomenal, I just came in with a certain expectation. The owner greeted me and was super accommodating after I explained the situation and he saw my partner even called yesterday to confirm all the details. The owner went ABOVE and beyond and was able to remedy the situation, I would just have to wait a half hour which I didnt mind at all as it was a last minute fix. I even mentioned I didnt mind rescheduling but he was able to get me situated and took me to hang out in their lounge which is so cozy and SO relaxing. He also offered complimentary champagne while I wait. I cannot recommend this place enough because the service cant be beat. The owner truly cares for your well-being. Treat yourself soon with a massage, facial, or one of their many other self-care services offered!
For many years I have longed for THEE massage therapist that is absolutely wonderful. It is so hard to find a really good one. Most of my massages in the past have been mediocre or just terrible. My sister recommended Jesse C. and he did not disappoint. The pressure was perfect and the massage left me very relaxed. I loved it so much I signed up for the membership and I will recommend him to my other sister lol. The only bad thing about my massage was me not booking for 90 minutes. Thank you Jesse. You are officially my go-to guy.
I visited one day to checkout the facility after seeing the roadside sign. Mikayla greeted and told me about the facility, services and let me peek at a few rooms. I came back for services with Donnee who was also so welcoming making sure I was comfortable and had my issues addressed, he knows his stuff! Both of them are awesome and friendly, great facility that I look forward to visiting again requesting Donnee and greetings by Mikayla along with spreading the word!
I love the company j sterlings! Customer service is great 😊. Not only is the customer service is great but the massages are as well I’ve been to several locations and this is one of the best! (Winter park)
Highly recommend, me and my girlfriend got a couples massage from Yolanda and Arthur who both did a fantastic job, very serene environment and caring and attentive staff. Emily, the spa associate was kind and made sure we had everything we needed. Will be returning for sure!
Sophia was so nice and helpful as the spa associate! Byron was one of the best masseuses I have ever experienced. 10/10 would come again
Great experience! Alyssa at the front desk was very friendly! Barbie did a fantastic job with my deep tissue massage! Very attentive! Would come again!
Great experience, atmosphere very relaxing, massage was incredible! Mikayla at the front desk was very nice and made us feel comfortable! Definitely recommend.
It was our first time for a couples spa day on our second wedding anniversary on 3/9. My husbands facial never happened because the woman working never showed up. We were offered $15 off our next service, but I honestly dont even think well be returning. My husband sat for an hour instead of actually getting a service, and I was taken away to my service and wasnt even informed he was sitting out there by himself. I bought this for our anniversary and Im embarrassed and regretful thatwe spent so much on this — we are new parents and got a babysitter for us to be able to come. Our first outing! Im just really sad because we dont have the free time to do this again. I reached out and requested a call from a manager prior to posting this review with no response.
Sophia at the front desk is very nice and informative! Yvette was my therapist and she did a great job! Will come back again.
What a phenomenal experience! Both my wife & I sincerely enjoyed our therapist. My wife had Liz and I have Kenna. Our Spa Associate MiKayla was also amazing! We will definitely be back!Thank you so much!
It was such a good experience as a customer at J sterlings. My therapist Colleen and my receptionist Sophia were so good and definitely I would recommend them to whoever comes to me. Thank you J Sterlings 😊👍
Kristina is the best massage therapist I’ve ever had. She’s a wonderful person too. She is just so great at her job.
Byron and Colleen were amazing. Byrons massage took me to a different dimension of relaxation and bliss. He had a warm healing touch and got every tight knot and muscle to submiss. Colleen was extremely knowledgeable and fun with numerous neat options and luxurious facial treatments. The dermaplaning, eye and lip add-on was well worth the money. I can tell they truly love their jobs. Highly recommend!
Wonderful staff. Very welcoming! I would definitely recommend checking them out. Mikayla greeted me at the door and was so friendly.
Just tried this place for the 1st time. I came for a massage and facial. Everyone did an amazing job. Thanks so much Maraya, Cassandra, and Mikayla! Im definitely coming back!
This our second time here for a couples massage and i’ve had Byron both times! he is amazing and the front desk staff is always so welcoming! would recommend anyone to come to this location!
I had an amazing, luxurious experience at J Sterlings. The receptionist is so nice and walks you through the brief check in process. My massage therapist, Kristine has an amazing technique which helped me relax after a taxing week. This spa is my go-to.
I have been coming to j sterling’s for a few years now. I love the environment and all the staff is great. I highly recommend for anyone looking for massage or facial services.
Emily and Cassandra were wonderful. Emily was so pleasant and answered our questions. Cassandra really made me feel comfortable and relaxed.
The best place to get ur massage done, Celeste it was amazing, my body is so relaxed, she was speaking in my native language and to me that it was a plus.Loved the place, location and stuff.🙃
Drew was amazing and was perfect! I definitely recommend her! Sophia was so so sweet and definitely made it a pleasant experience!
Absolutely love coming to JSterling. Affordable, great service and friendly staff. Shout out to Thai and Jacob for being incredible and helping this mom enjoy her spa day.
Love this place and their staff. Lovely and peaceful atmosphere. They truly treat you well. Being going here for years and never regret it. I really don’t remember the names of the massage team but all of you are great! Thank you for help me with the stress!!!
This place is super sketchy. I booked a massage with a female. The person who came out was not female and made me feel uncomfortable immediately. Needless to say, I left and will never be back. I will forfeit my gift certificate.
My experience here was 10/10. The place was super clean and nice. Everyone was so nice Especially a young lady named Mikayla was very helpful. Would definitely recommend coming here.
The Winter Park location is my favorite. Hands down! Thai, the receptionist, is super friendly and is a whiz at finding cancellations. I saw Colleen as my esthetician. Im 50 and it was really nice getting skincare recommendations from another person with mature skin! Byron is always my go-to guy when I need a deep tissue treatment to get out all the knots and kinks in my back from my desk job. Thank you all so very much for being part of my personal care routine!
I got a same day appointment with Maraya. She worked out the problem I was having in my shoulder and neck area. I was very grateful.Mikayla at the front desk was very helpful and assisting me.
My husband and I are in the area on our anniversary trip. This place had great reviews and great prices. I booked a 2 hour massage with Yolanda. It was AMAZING. She was so sweet, educated in her work, and made me feel so comfortable. The massage was the most relaxing thing I have ever experienced. Emily at the front desk was super helpful and kind. I will definitely be booking again when we come back next year. Highly recommend. Good prices, safe environment, and amazing massage. Very clean.
Great place for spa services and the staff is very friendly! I booked my appointment through Milayla and she was very helpful with making sure I was able to come in at my desired date and time.
Colleen was absolutely incredible. 100/10 would recommend. So knowledgable and kindArthur has the hands of god I kid you not. The BEST massage I’ve had in my entire life. I felt like I was floating on a cloud after leaving. I will definitely be back.
My husband and I enjoyed a wonderful couples massage. Celeste and Laura are amazing therapists and made us feel completely relaxed and rejuvenated. Emily was a great receptionist welcoming us in.
Kristina was amazing and got every spot that I need taken care of! She massages muscles and tissues I didn’t even know I had! I would 100% recommend her to anyone!
Celeste is absolutely incredible. She is always so mindful about her client’s comfort. She has given me multiple recommendations on how to take care of my body in between appointments. She truly loves what she does and wants the best outcome for her clients. Jenny at the front desk was also awesome and very professional. I have thoroughly enjoyed every experience at J. Sterling’s!
I love J sterlings its a way better price and just as great of experience as the larger chains!! Ive been going there for a couple years now they even offer couples massage! Most recently i went to winter park and had Jesse he does amazing perfect amount of pressure and attention to the areas i wanted, very professional and courteous❤ i make sure to rebook with him every 4 weeks. Emily at the front desk is always very helpful as well!
The place is clean. My therapist Byron was very proffesional. There was a little delay in the start time, but I was not in a hurry. Im sensitive to air freshener. Theree were too many everywhere. While the place smelled good, I was very uncomfortable breathing. My nose started to run, my eyes itching, etc. Maybe limit those as not everyone is tolerant to them. That was the only thing that didnt make my experience a 5 star.
My massage with Jesse was fantastic! And Mikayla at the desk was very helpful and nice!
When I booked with Cherry over the phone she made it a very easy process for my mom and I. She was very attention to detail and accommodating and let me know of all the services and upgrades! She’s awesome and so is j sterlings I recommend 100%
I had a great time at this spa and enjoyed my time here. Mikayla was extremely welcoming and helpful at the front desk!
I wanted to get a little botox at my crows feet and the tech convinced me that my forehead needed it more. Now I have permanent frown face and it is crooked and i had to cut bangs. horrible.
Sam over the phone went above and beyond helping book an appointment and explaining all the services available. She was a joy to work with.
This was one of the best massages Ive ever received. Byron did a great job at addressing concern areas, and taking the time to provide a relaxing experience. Thank you!
I loved the massage. Cristina was amazing. My neck, back and muscles feel so much better. Really excellent massage. It really helps relieve the pains.
Amazing experience. Receive as a gift for a day spa and well worth it. Anti aging facial with Casandra was super relaxing and left me looking radiant. Next was the massage by Trystan. He was beyond the best masseuse I ever had. Will definitely go back. Thank you
Safely & Byran took care of our couples massage today and they were both outstanding; professional, skilled, kind and in tune with personal needs. Gisela & Emily at the Front desk we’re very kind, professional, approachable, thoughtful and attentive. I would definitely highly recommend. J.Sterling’s and their staff.
Always an amazing and relaxing experience. The staff is always accommodating. Me and my girlfriend make it a routine to come back once a month and every experience has been top notch. Highly recommend
I just about put all of my clothes on backwards it was such a good massage! Shoutout to Drew, Sophia and Emily!
Booked a very last minute appointment through Mikayla. Absolute pleasure to work with on choosing the correct therapist for me.Now let me tell you about Sandra. . She is an actual Gift from the heavens. I feel lucky to have ended up with her today. She was so professional, compassionate, attentive, and thorough. I cant tell you how long its been since Ive had a massage that wonderful
Had an appointment with Jesse for deep tissue.. and oh man, I felt instant release as he was working out my knots! I can tell he’s very knowledgeable. Will be booking with him again!
Please listen to me when I tell you KENNA & JENNY are absolutely fantastic! This was my first time getting a massage in years and my therapist listened to my needs and really focused on my problem areas! She really have sure I was comfortable & if I could give them 50 stars I would! Thank you girls so much I am so grateful :)
Chris at the fromt desk is so sweet and welcoming. Elliot gave an AMAZING massage. I actually felt like I was taller when I left...by that I mean standing up straighter.Drew gave me a great massage would definite ask for her again. Emily at the front desk was super friendly and her smile is infectious.
I did not think Microneedling could be so relaxing! Colleen was amazing and worked magic on my face. She was incredibly kind and so knowledgeable. Emily at the front desk was also so sweet and accommodating. The only question I had was, how soon can I do this again?!. Cant wait for my next treatment, it was well worth the time and money!
Ask for Arthur! He is amazing! Military and medical background. Greta conversation. Amazing deep tissue massage and he offered to bring in his massage gloves to help my TMJ for next time. I get massages all the time but he is the best! Kendyl at the front is very professional, polite, and great conversations.Also Laura will make you feel like a million dollars! I went in feeling defeated and walked out a new woman! Great for your back and neck.I love this place. Inexpensive massages and they are open everyday from 10 am to 8 pm!!
I’ve been twice and plan on going back next month to see Elliot. He has done wonders for me. I’m a distance runner and an avid cyclist an all around workout nut. So I have lots of tightness in my back and hips. Was so lucky to find him on my first visit. I can move freely & without any stiffness when I leave! I highly recommend Elliot if you’re an athlete.
Yesterday I visited J Sterling for my very first laser hair removal appointment and was very pleased with the staff. Check in was quick and easy thanks to Mikayla and my therapist Casandra did a great job at making me feel comfortable and she was also very helpful, she gave me lots of information about after care and what to expect in the coming days after my appointment. 10/10 I love J Sterling, next appointment will be a couples massage!
First timer!! Well ...I can even get my mind together .Soo relax Was amazing!! Laura..left complet renovated. Thanks
I went for a PRP hair restoration treatment. It never happened because the nurse was incompetent. She never took blood out before. She tried a total of 5 large needles and I have large bruises today. They apologized, rescheduled me for today. I told them I wanted a discount from the torture, the time, the stress, and the inability of these people to complete the procedure because of incompetence. I haven’t heard from them except for a message about the reschedule today that will be fully charged if I don’t go. The owners need to address their incompetence and compensate me for the hour I spent there, the 6 track marks, I prepaid for the procedure. Followed directions came in early. The owners need to compensate me or this review will stay. I was going spend $1000 for 3 prp procedures. Do they even know how to administrate them?
Our anniversary couple’s massage experience was AMAZING! Great customer service from the time I booked our appointment with Emily, to the friendly and efficient check out with Mikayla. My masseuse Liz was phenomenal! Perfect pressure, temperature and focus points were all cared for. We will definitely be back!
Drew did an AMAZING job with my deep tissue massage. She listened to my concerns and made me feel like a new woman! Emily was so informative and friendly at the front desk when coming in.
Natlene was amazing. She may me feel like a new person. Im definitely requesting her for my next massage.
Today was my first time at J Sterlings. I did the Spa Day package. Everything was great, but even more so was Christina’s 90 minute relaxation massage. This was probably the best massage I’ve ever had. I’ve lived in the area for 4 years and I can’t believe I haven’t been here before. Highly recommend!! Thanks for a great day!
I books appointments my mom and wife there to do massage and facial treatment as a gift. The massage went well. However, they got charged extra for the upgrades services on facial that they didn’t ask for. None of the facial staffs told them about the upgrades, how much will it be and if they agreed to do it. Also, my wife’s face still got red an hour after the treatment. This is my wife first time doing facial, but both my mom and wife refused to do it there again. As a gift, the massages were good, but the facial experience ruined their day. Be careful when you talk to them, make sure they do whatever got booked or agreed if any extra services would be charged! Not assuming they know what they’re doing then turning out they charged what you didn’t ask for!!!
J Sterling is my go to massage spot. They do a good job and they do it cheaper than anyone else with lots of options.
I’ve been to several of their locations for massages and facials and they’re always amazing! Great availability and always professional!The front desk employee for my visit today was Mikayla and my therapist was Colleen. They were wonderful!
I took my mom there for a mini spa, what an experience. The staff is friendly. I will recommend it to my friends.
As someone who spent most of her life ignorant about proper skincare, I cannot be more grateful to Colleen for her care and patience through our facial sessions. Her cloud-like hands are absolute nirvana as she gently coaxed my stubborn skin into cease fire. Several facials (and progressively better skin) in, I decided to give microneedling a try. As big of a chicken as I am about pain, Colleen showed me that I had absolutely nothing to worry about as she was gentle and ensured that not only the after burn was minimal, but also prepared me with pertinent knowledge about post microneedling care. 2 sessions in, Im seeing noticeable changes;- the chicken pox and acne craters I thought would be permanent residents on my face are almost gone thanks to Colleens contagious passion for skincare.
I love J Sterling! I called and talked to Mikayla and she suggested and awesome therapist, Jesse. Jesse was amazing. He listened to what was aching and took very good care of me. Ask for him by name!
Always incredible service. Super relaxing no pressure environment. I treated myself to Spa day for mom package its a must do!They fixed a billing issue before I had to bring it up!
I had a 90min relaxation massage with an add on of hot stones. Kristina was my masseuse and she is outstanding! You don’t feel rushed and she spends time and detail on each area. The pressure was perfectly balanced. The hot stones were a great add on and she knew if the stones felt a little bit too hot, she’d wait a sec until they were comfortable. She did mini stretches to my neck, legs and feet which was a great addition. Highly recommend, great price, will definitely be using Kristina again!
Besides the front doorway entrance, once you get inside the environment is visually pleasing. My boyfriend and I came for our first couples massage. The therapists were friendly and communicative and the massage was good.
Great Sevice, Maraya had an amazing personality and was very knowlegable! 5 stars
The Winter Park J Sterlings is my go to! Each experience is comfortable, and the prices are unbeatable. The spa associate, Mikayla, is super friendly and helpful! And my therapist, Yolanda is a true professional and amazing at what she does. I highly recommend this location, and Yolanda’s services!
Laura was INCREDIBLE! She was professional, kind, and calming. She gave me the best massage I’ve had in a long time! Left with zero muscle tension!
I am a nail tech, and I have worked at a lot of different spas. I have had many massages by multiple therapists, but when I had a 90 minute massage with Jessie the other day, I can honestly say it was the best one I have ever had!!!! Definitely one of the best decisions I have made 😆 he made me feel comfortable, and was very attentive and kind. Im very appreciative of the customer service and the work done on me, as well as the amazing foot scrub! Thank you Jessie!!!
Jesse gave me one of the best massages I have ever had. Not only did he make me feel very comfortable he also did stretching along with massage. I would highly recommend him
I had a combo massage with Sarah and she was absolutely fabulous, she is my new go to massage person. My Spa Associate, Mikayla as usual was a pleasure to work with. Thank you ladies!
My boyfriend brought me here for a valentines couples massage! We had Linda and Elliot as our therapists and they were amazing, respectful, and had us both walking out of there feeling so relaxed! The place looked clean and wel maintained. Ashley at the front desk was super nice and helpful as well. Definitely recommend!
The best place for massage! Staff is always friendly and calming environment. Husband and I come for couples massages. Had my first prenatal massage w/ Yolanda and she is such a sweetheart ! Thank you, J Sterlings ! Will always be coming back.
I had Andrea do a facial and she was amazing! She was very friendly, and informative.I also had a massage done by Alex. First of all, great name, 🙃 secondly, BEST massage Ive had in a long time! He was very unique in technique, but I felt like a brand new person walking out! I loved it!!Ive had quite a few different therapists do facials and massages there, and Ive never been disappointed with the service, or the price!Also, Tina and all the spa associates are very nice, and helpful.Highly recommend! 💜
Yatsel and Mikayla were amazing!!! 10/10 would recommend to anyone :)
My husband and I had an amazing couples massage, with mine being prenatal. The facility is clean and relaxing. My therapist was Kristina and she was phenomenal. I like a lot of pressure and she did a great job at really loosening up sore muscles, while being gentle and relaxing. My husband had Laura, who was friendly and did a great job working out all of my husbands knots. We will definitely plan to do this again in the future. Siana was a big help at the front desk and was very welcoming.Overall, I highly recommend this location!
Celeste was great - just the right pressure and very friendly. Thai and the staff were very welcoming!
I love this hidden gem! Every therapist is awesome but Kara knew exactly what I needed. Her pressure was perfect and boy was she determined to get my knots. Mikayla was super friendly and I just can’t wait to be back.
Kristina was wonderful. Most enjoyable and relaxing session. Really appreciated her ability to get me to relax and enjoy the experience.
Great place for massages great value for money book with Yolanda she is fantastic
Very Peaceful and relaxing! Very clean and professional. Highly recommend to anyone who needs a refresh and escape.
Emily was kind and helpful at the front desk also my therapist Kara was the best! Super inviting and wondeful to chat with. She made me feel very relaxed and at home! Will be back
We had a couples massage. Mari gave me the best massage at J Sterlings. I didnt even know how tight my back was until she massaged it. I feel so relaxed and am very happy with the service.My husband was massaged by Jess and he absolutely loved it. We booked them immediately after the session. We really appreciate spa associate, Ashanti, for arranging it for us.Thank you Mari and Jess for the wonderful massages!
Wonderful service, very peaceful a relaxing. Add on prices are very reasonable definitely would come again.
I would rate it 6 stars If I could. Mikayla was great at the front and Drew gave a massage of a life time!
Byron is amazing! He is a 4 star but unfortunately I will have to give the front staff and the management 1 star (if I could give negative stars I would). I’ve been coming to this Soa for a while and they change you down to confirm your appointment and are very strict when it comes to you cancelling appointments, but my last appointment was cancelled without notice. I got to know that my appointment was cancelled when I showed up for the appointment. Then the front person said your appointment is not today but in 2 weeks. When I told her no it is today, then she confessed that they changed it without saying anything. No call, no email, no text. When they text constantly for other things. I really don’t like people that lie and just trying to make me feel like I was wrong that I came in for the wrong appointment date is horrible customer service and just plain wrong. I come in for my facials, laser hair removal, waxing, and massages to this location but after this deceiving experience I would start looking to go elsewhere. Be aware of everything they tell you.I was told by the front person that someone from management was going to reach out to me, but I really doubt it since they never do. Won’t hold my breath waiting on them. Please teach your staff to be honest and upfront about the mistakes they make.
First time and Incredible experience here! My husband booked us a couples massage online at this location and it was nothing short of perfect.Emily sits at the front desk and she is just the sweetest. She greeted us with a smile and asked us if we wanted to add anything to our service before it began, which we appreciated because as first-timers at this location, the offer prompted any questions we had.Sadiel and Elliot were our therapists and they are masters of their work. Their adeptness in addressing our concerns was executed with thoughtfulness, resulting in a personalized and relaxing experience. They we’re exceptionally kind and their great personalities shone through, adding to the overall positive encounter.I work an office job and my shoulders and upper and lower back are always stiff from sitting all day. Sadiel was my therapist and I really appreciated the communication on the pressure (which was always perfect and custom applied in the right areas).My husband, who is a truck driver, said Elliot also applied perfect pressure in areas he specified he needed, but then in areas he didn’t even know he needed it most.For them to hear our concerns and then listen to our bodies is really what set them apart from many others we have seen. We can’t say enough good things - we will absolutely be back to see Emily, Sadiel and Elliot. Thank you for being so attentive and kind!
I’ve had the Worst Customer Service from this J’ Sterling office. Max THAKKAR should not be in the hospitality industry at all. I had got a Treatment over the summer with a promotion advertised $50 OFF for whatever reason their computer system glitched and only gave me $45 OFF. I spoke to the manager on duty on the phone and she told me not to worry about it and that the next time I came in she would credit me the $5 that was supposed to be discounted from the previous treatment. On todays Massage appt. I asked about the $5 discount that was already Approved but because I had a $10 discount already for today’s treatment the Manager MAX THAKKAR told me No, that he was not granting any additional discounts. Started yelling at me and told me I can take my money to Hand stone or Massage envy. Mind you I’ve been a Loyal Customer for yearssss now. I’ve spent a lotttttt of Money with this establishment. But to treat me like DIRT over $5 over a glitch mistake in their computer system. And was not even my fault to begin with is just Insane. They Lost me as a customer and I will never come back here again.
Just had a couples massage with Laura and Drew. Really enjoyed it!!! Highly recommend!
Our anniversary massage added the perfect touch to our celebration. My masseuse was Linda and my wife had Liz. We both said we would request them again next time. Mikayla at the front desk was personable and gave us information for a future visit.
The massages were great and customer service was great! I love coming here for massages!
Love JSTERLINGS! Go there all the time for the last three years. Everyone is knowledgeable and professional. And the prices are the most affordable.Highly recommend!
Sadiel was amazing! This was my first massage in years. J. Sterlings was recommended to me by a close friend. They did not disappoint. So relaxing & my entire body feels incredible. Emily was very nice as well. Excellent customer service! Looking forward to more massages at J. Sterlings.
Today I was gifted a massage and facial for my birthday at J Sterling’s. I had never been there before so I was a bit nervous as what to expect. The moment I stepped in the door, I was greeted by name and offered a glass of water while I waited. It was a calm, clean and relaxing environment. My massage therapist was professional and kind to me. He checked in with me through out my massage to make sure the pressure was right and that I was okay. He made me feel very comfortable and relaxed. After my massage was time for my facial, I had never had a facial before so this is the part I was a bit nervous about. But that was very short lived. The woman who did my facial walked me through each step she was taking and made me very comfortable. From the time I walked in the door the staff made me feel welcome and pampered me as if I was a celebrity. It was clear that the employees at J Sterling care deeply about their clients and what to see each person leave happy and refreshed. I will be back again!
Celeste , Mérida and Jenny provided great service. Loved by facial by Merida and massage by Celeste!
Fast, simple, and Dr. Douglas was very knowledgeable as well as the front desk staff! 10/10, coming back.
Great massage! I feel very relaxed, & rejuvenated! Very much appreciated!Byron did a wonderful job. Very nice staff, Emily helped me. Establishment is clean , & quiet. I will definitely be back. 🌸
My sister Isis and I went to JSterlings Spa in Winter Park to get a facial, The place is comfortably decorated and neat.We got an European Facial, Colleen(the Therapist)was amazing, she makes us feel comfortable and confident on her skills, and that was really good, Thank you Colleen, we cant wait to go back.All staff members are friendly and gives you a warm welcome, the associate Mikayla makes our check out very easy.We recommend this place. 😊
I took my wife for a couples massage for Mother’s Day and we were immediately greeted by Tracy the Regional Manager. She was very friendly, helpful and sweet. She got us all set up, with little to no wait time. My wife and I went into a room with 2 beds and our Therapists were Drew and Jessy. They did an incredible job. We were so comfortable and relaxed and enjoyed our whole experience. We will definitely be back - 10/10 recommend!
I have been coming to JSterling for a few years now, basically since I moved to Florida. I recommend this location to everyone I know, as well. Every therapist I have had in the past has been excellent!!! Jessy has been working with me consistently lately and she’s wonderful- very thoughtful with her technique and focusing on my areas of concern. The spa associates are always a delight as well. Ashley was knowledgeable about the services and for answering any questions
Pretty good massage. Anastasia, my therapist, did a really good job. The pressure was just right. Her instructions were clear. I didnt even know she was in the room except for the fact she gave a really good massage. The worse part was the end. Will ask for her for next massage.
I have been happy with all my visits to this location. Most recently, I got a 90 minute deep tissue massage with Anastasia and it was a great experience. I had recently done a weekend of dirtbiking and was very sore, I couldnt walk up and down the stairs without pretty bad pain. After the massage, the majority of it was gone, I was very impressed with Anastasias work and skill, Ill definitely be returning soon.
Drew did a great job, will definitely be back. Feel a lot less tension. Sophia at the front desk was helpful.
This place was incredible, I feel renewed 🥰Thank you Sadiel for the amazing deep tissue massage I feel better than ever. Also thanks to Gisella for the help at check-out.20/10 ⭐️ You should definitely come to this spa
Great staff, Great experience, a must for all your spa needs. Linda, Colleen, and Sophia were absolutely fantastic. Thank you J. Sterling’s!!
Byron is a god send! He relieved the deepest pain and tension that I did not even know existed. Emily at the front desk was super sweet, knowledgeable, and very helpful throughout my appointment. I cannot recommend this business enough!
I had a massage with Drew and a facial with Alexa and had such a relaxing time. Everyone was so welcoming and Jenny (the manager) helped me make sure I was situated before my appointment. I will definitely be coming here again.P.S.: definitely recommend the 90 minute massage and full facial, since they are not as rushed! The express facial was nice and I learned a lot, but I will definitely be coming back for the full facial soon.
First time visiting and I was very pleased! Mikayla was a very professional associate and Kenna did an awesome job on my back. See you soon!
Sadiel was amazing! The stretches were nice. Can tell he was a physical therapist as well.I also want to give a shout out to Arthur who I had today 08/15/23. The best ever massage I’ve had at this location. From the techniques to even his quiet breathing control was absolutely perfect. I normally treat massages as a treat for myself and I’ve been told it’s good to do them monthly. Let’s just say I already pre booked and looking forward to our next session!
Im in my thirties and this was my first ever massage and I will definitely be coming back! Yolanda was my therapist and she was amazing! Ive never felt more relaxed, she is a true master of her craft. Cecy was very helpful and friendly with setting up the appointment. I would absolutely recommend this location to anyone, 10/10.
Best massage yet! Trystan was incredible and I will definitely be back!
This review is for those who love detailed reviews.Firstly, the ambience of J Sterling was very nice, cozy, and soothing i chose the Winter Park location. I didn’t get the receptionist name who helped me out upon arrival, however, she was a really big help. She was patient and asked all the right questions so we could choose the perfect service for me. We both agreed on the relaxation/deep tissue massage. Shannon is who serviced me, and she was very kind, sweet and attentive to all the problem areas that i had. We discussed exactly where i wanted/needed my focus. This was definitely the best massage i’ve gotten! Shannon was very professional and made sure i was comfortable! Everything was clean and neat. I will definitely be returning! Immediately after my massage i felt a lot lighter, less tension in my muscles and overall more relaxed! Thank you Shannon and the staff at J Sterling, you made my experience great and one to remember!
Best in town! Laura is the best massage therapist. Front staff is always pleasant. Mikayla makes it easy to check in and out and schedule my appointments.
I previously visited the Winter Park location regularly but since they changed to charging higher prices Friday through Sunday I don’t believe this is the correct thing to do. First off Friday is not the weekend. It’s a week day. And some people believe Sunday is the first day of the week. Secondly what other businesses charge more on weekends of this nature. I truly doubt they are paying the massage therapist more Friday through Sunday. I believe when should tip the massage therapist very well so are they giving you the same level of effort on a Tuesday vs a Friday or a Saturday? I believe the therapists areDoing their best any day of the week and the greed are the owners.
Massage was great! Lena was very detailed and comforting. Very relaxing ambiance.
I had Linda give me a deep tissue massage and it was amazing! I have more of a muscular build and I work out approximately 5-6 days a week. Linda did an awesome job at focusing on certain body areas that needed more pressure and attention. I only did a 60 minute massage but i am definitely going back to her for a 90 minute. The atmosphere was great and there was no issues with the spa. 5/5!
I had my first facial here with Chrissy a few days ago and WOW. She was so easy to talk to and explained all parts of the process for me. It was such a nice experience and I couldn’t believe the difference I have seen in my skin in the following days. She also helped with suggesting at home options to help with the dryness I’ve been experiencing and helped me plan a skincare routine. I’ve been doing my new routine for a few days now and I really can’t thank her enough for how much it has changed my face. Special mention for Rochelle as well, who greeted me when I arrived. She was very welcoming and accommodating and fun to talk to. I’m definitely making facials here a part of my new routine. Thanks you both! :)
My husband and I did a couples massage with Drew and Liz. It was absolutely wonderful! Very relaxing from the beginning to the end! Kyana provided excellent customer service from the moment we walked in. I would highly recommend the deep tissue add on! It was well worth the extra money! We will be recommending J Sterlings to all of our friends
Yolanda and Linda were amazing five star massage and facial
We walked in and the receptionist didnt say hi or explain to us what we needed to do for our appointment. We just stood around unaware. So my and i didnt like that. I thought that the trigger point massage was really good, the foot couldve have been netter but was still okay. My husband however needed my pressure and they werent doing it for him. We both had men and then he had a lady.
When I first walked in the lobby/ waiting room look very nice, Rochelle was the spa associate at the front desk who helped me to check in and help with any upgrades needed, she was very kind. Laura was my massage therapist and she was just amazing, great to talk to very understanding, I got a deep tissue massage, my first professional massage ever and she has set very high standards. Definitely will be back, thank you!
Maraya, Byron and Jesse hands down the best massages ever. Maraya great deep tissue. Look forward to next session. A+++++
I had Kristina for the first time for my massage and it was unbelievable, she did an amazing job and will defiantly be back to see her. I also had a facial right after with Sheyla and she explained everything she was doing and was great as well, very happy with my birthday treat to myself for sure :) Thank you ladies for making my day more special
First time visiting J Sterling’s and as soon as I walked in the scent of essential oils filled the room and instantly relaxed me. I was greeted by Tina and Ana who were both extremely welcoming. Tina was very knowledgeable and helpful in which upgrade to use for my hot stone massage. I went with the CBD oil. Kristina, my massage therapist was AMAZING! She was blessed with healing hands. All my knots and tension are gone. I came out of that room as relaxed as a spaghetti noodle 🤗 I cannot wait for my sports massage with Kristina at my next visit.
First time ever getting a massage and it was an amazing first experience! Clarissa and Shannon really made us feel comfortable and so relaxed. Definitely going back to them the next time (which will more than likely be sooner than later)! Nikki at the front desk was extremely personable and helpful. Over all great experience, would highly recommend!
Update. We still love this placeWe are so happy with this Spa. we did the Groupon couple promo, and has been just more than we expected, Mark and Schedly were kind and super professional, I am so relaxed and in harmony that I highly recommend trying it out.
GREAT experience. This was my first trip to a J Sterling and I definitely will be back. Ada at the front desk was very welcoming and my check in was quick and smooth. My facial appointment with Vanessa started on time. She was SO nice and knowledgeable...she didn’t make me feel bad about not having a skin care routine - she’s a mom. She gets it. She somehow managed to erase the crater wrinkle between my eyebrows and the eye bags are all but gone. I look awake...not 43 & worn down 🙌🏼
So happy with this place totally making it my number 1 place I got the massage and the vitamin c facial. Alexis was amazing she went above my expectations for my first facial and Stacey gave me the best relaxation massage ever I felt so comfortable with her. Mikayla in the front desk was so kind and friendly. Recommend this place 100%. Definitely coming back.
Cassandra did my facial and I absolutely loved her she was so sweet and answers all my questions the facial it’s self felt amazing 10/10 would recommend and definitely would come back!! I also got a massage by Drew and her hands are magical she is amazing we had a great conversation and a great session
I went in and was immediately greeted by Tracy, who signed me right away. She was amazingly courteous and prompt. I had a deep tissue massage with Liz, who did an amazing job (definitely booking her again!) at hitting all the nice spots. This was my first time receiving a massage and I am completely sold. Then I had a microdermabrasion facial done with Vanessa, who is super lovely and awesome at what she does, and I am definitely doing my facial with her again! This place definitely deserved all 5 stars!
Came for my daughters birthday. It was an awesome adventure. I will definitely be coming back. Celeste is an awesome masseuse. Kassandra is my new monthly facial expert. Max is an extremely kind and helpful desk attendant.
You can’t beat the prices and services of J Sterling’s! Such a friendly warm environment and very professional. Can’t wait to come back for more aesthetic services. I. will definitely recommend this to all my friends and family!
A wonderful spa with excellent therapists! Ive never had a bad time here, everyone is always so welcoming and I leave very relaxed!
I have had several massages in my lifetime. I recently had a therapist by the name of Jesse. By far the best I have ever had. Well done I will be back.
My first visit at J Sterling was amazing! I was referred by a coworker who raved about them and she was right! My friend and I were instantly greeted by a friendly face. Marade was super helpful in checking us in and informing us about our service upgrades. She talked us through the process of our appointment with ease and offered us water. My massage therapist, Byron, was amazinnng. Made me feel so relaxed and comfortable. Highly recommend trying them out. The atmosphere in general is very calming and the prices are unbeatable. Definitely will be back soon
Best massage ever! Jasmin was wonderful. I was comfortable and she was very responsive. She could tell that I dont get massages often and was mindful of that. Rallia and Marade were very informative and were able to advise a good match for which type of massage to ask for in the future. I already booked my next appointment and Im so excited for it!
Donne was very knowledgeable of the anatomy of muscles. Exactly what my body needed
My husband and I have been seeing Kristina for the past several months. She is very good at what she does and super friendly. She’s always positive and tuned in to our troubled areas. She makes us feel comfortable at all times. Rochelle at the front desk is always pleasant and helpful.
Rochelle was very pleasant when I entered the establishment. She seamlessly walked us through the process to get set up. Once in the room, it was a great vibe of relaxation. Anastasia was wonderful and did an amazing job. I feel amazing after this experience and would recommend anyone to check this place out.
Jesse was excellent. Perfect pressure and blend of relaxation while hitting the pressure points to ease tension. I will ask for him again! The front desk associate Mikayla was also very professional, friendly and prompt. Highly recommend!!
The place is clean and soothing.The staff was so friendly. Laura took care of all the tension I had in my back. I was so relaxed that I started to fall asleep. I will definitely be going back 😌
I lovedddd the couples massage from Byron! He communicated with me throughout my process to make sure I was feeling comfortable. He was also very personable and we laughed a lot lol. Deff feeling a lot lighter. Emily was really sweet in the front and checked us out which was super easy! Coming back soon hopefully:)
Great service. Easy to schedule nornally. Every therapist has their own techniques but I have been seeing Byron who is amazing!
I went for the 1st time with my daughter after a long vacation overseas, let me just say it was the heated tables for us and well worth it. We didnt select a masseuse, but the y selected for us and we got Zhenyu and Seidel, the 2 were very good at their job. We both came out feeling relaxed, thank you guys. Well definitely be back for the other services.
Rochelle is very welcoming! Elliot is one of the best therapist I have had in a while. He is a really good listener as part of his fabulous bed manners. He absorbs your input and applies fabulous massage techniques to meet your expectations. I highly recommend this Spa!
This was my first massage ever & wow I was very satisfied! From the moment I walked in the receptionists Siana & Kendall were super sweet. My therapist Natlene was amazing, she hit the right spots and made me feel very comfortable. I will definitely be coming back. The price was also very affordable