Workers allow friends they dont know to sit around the counter playing video games and telling customers rude comments. You lost my business after 6 months. I should of left when they gave me a bottle that the lid flew off immediately and wouldnt replace it. Across the street I go.
They didn’t have what I was looking for but I had great service there. They had a lot of options and I would definitely shop there again. An item I was looking for has been hard to find because they’re not really selling those items anymore from my understanding. those items anymore so it’s nothing against them. The service is wonderful.
Just needed a quick vape purchase so I found this spot on Google maps. Good selection and the guy behind the counter was very friendly and informative. Definitely will be back!
Theres this one guy that always messes up my order pricing when ever I go during their happy hour. I dont know his name but hes almost always wearing his hood up and is a little darker skin tone than the other workers. This is like the fourth time already. It gets annoying, like theres a sign right behind him where he works that tells him the pricing during happy hour. How can he forget or mess up. He needs to be let go already. Other than that, all the older workers that been there since day one are awesome and they have an amazing juice selection. Almost every single one is a good choice. Would give 5 stars but someone keeps making mistakes.
New to vaping. Staff was super helpful and friendly. Clean and excellent selection.
I wish I could give this place a zero. They do not back up any of their products. Even if theyre faulty. They have a terrible attitude and honestly are jerks. We go there out of convenience bc they are so close to my house. We will not be returning. They are as unprofessional as they get. Value your customers. This place does not! Do yourself a favor and go anywhere but here.
I only wished I lived in the same state as these guys!! Freaking Amazing juice and even better customer service!! Ive Vaped for 7 years and have never come across a juice bar where they make it while you wait and make sure youre totally satisfied before you leave the place!! Great job guys and Ill be back even if I have to drive from Idaho!🤣💖
If I could rate higher I would. I would not recommend going here to get tanks mods or other hardware supplies. They just specialize in juices. They do have a nice selection of disposables though. Now that thats aside the juices are the best ive ever had. Good prices 120ml bottles of fully custom juice is only about 20$. They have their menu of vape juices but they can make any flavor you want. If you can dream it they can probably make it. If you get one of their juices and there is something you want more of flavor wise just bring it in and ask. They helped me boost the amount of berry in my juice because I wanted more for no charge. They are very knowledgeable about the juice making process and will always try their best to make sure youre happy with the juices. They have smaller bottles 15ml for just 6$ so you can try the flavors on the board before you commit to a full size bottle. I love this vape store and they are the only place I will go for juices from now on.
So wonderful. The staff are always helpful and friendly. Any time you need help with your mod, they are willing and able. I love Just Vape. Only place I go for my vape needs! Literally! Now they need a location in Rio Rancho so Im not going into abq for my juice! I still love just vape! Both locations are the bomb!
Truly awesome customer service! These guys have all the latest and greatest authentic vape gear you can find. The prices are within the range of ordering online. Obviously these guys need to be paid for their work, so just a bit of mark-up -- nothing like any of the other shops though! Ive never rated anywhere before, but this store is worthy of praise! Their shop is a little hard to find, but the bounty is worth the trek. I insist that anyone going to the bigger venues stop into this humble shop; you will be delighted!
I absolutely love this place they have the BEST juice ever. Ive been to many different places to try out their juices but after awhile they seem to lose their taste but this is the only place that doesnt. They are extremely friendly and helpful I just love it ❤
They made the wrong flavor and a large size and hung up on me completely rude. I can taste the flavor they were not supposed to add in it. I will never recommend you I will never go in there again I even had friends that work for you. Good luck keeping your business open with shity customer service like that
Helpful staff, not a big vaper but the smooth horchata was pretty good.
Thank you i only buy my juices from you guys now
Very good customer service, was very knowledgeable about products. Have gone to a couple of other places but all of them are not like this one. Will go again prices where great.
One of the best damn vape shops in the area. Ive been to Colorado and Nevada and most of the shops here in the 505, and no one comes close when it comes to customer service and quality of the juice. The Elvis, which was recommended, is by far my favorite juice. Ill be in after work to get more. You guys kick major ass.
Love this place I been getting my ecig products since they open. The people treat you like family wish they had more stars to give. Definitely will recommend this place to anyone
Bought an e cig from them that leaked horribly. When I went back to see what could be done, was told that all e cigs leaked. The guy cleaned the tank and told me to come back if it continued to happen. When I expressed that this had never happened with another e cig in the past, he sighed as if he was annoyed that I was coming back with a problem. Was unwilling to help at all. If you’re looking for a good place, stay aware from this one. Customer service is horrible and they are unwilling to help if you’re not purchasing, even if it to help with a product that you purchased from them. I would recommend Oasis Midtown. I should have made the drive there instead of being stuck with a leaking e cig that they won’t replace (within the return period).
Great helpful crew sets the bar high for other vape shops. Simple things like , enjoy doing some builds after buying wire. Great price by the way. Cool people cant wait to see them get more products.
Just vape is awesome !!! My nephew Preston recommend them .. Who is younger than me ha-ha. Feel welcome and comfortable relaxed environment. And to make it that much better. The owners and operators are actually good people and dont try and screw you
Despite the fact that I am thousands of miles away, we managed to resolve an order issue with kindness and patience of the staff. Highly recommended.
I found this place due to it being closer to my house. As soon as I walked in, everyone greeted me and joked like I was an old friend. They always indulge me with any question, and give me the perfect info. Dont change a damn thing, guys. You have a customer for life.
Terrible service! I walked in with a vape cartridge looking for a pen. They hardly gave me the time of day! When I asked for a fitting pen they said no sorry without even hardly looking at my product. Rude customer service which I cant stand! Limited stock and snotty workers...... I just want to add on after the response from the owner that Im not looking for them to spend more time or waste my time at that! They didnt even look at what I was showing them! So before you say that youre going to give better customer service think about that before you give a shity response LOL now I see why the customer service was the way it is
Would not recommend to anyone. Bought a Smok Trinity Alpha and the cartridge kept cracking because the coil was getting too hot they tried blaming it on the juice I called the maker of the juice and they said that their juice is compatible with any pen and would not cause the plastic to crack. Cartridge broke three times in a row in the exact same spot and they refused to replace it with a different product. Very terrible customer service
I wasnt expecting much from this place and the only reason why I came here was because the shop I usually go to was closed for some odd reason. But Im glad I did come because I ended up finding a flavor that I really like more than the other shop, And now I just come here.
If you want to lose money, go here. They got my only and last purchase. Lost money on an exchange and they lost my business. They should have equaled out my value for a $28.00. I got $20.00 in exchange for a $28.00 item. Poor business ethics, which they would have made over $20.00 a week on me, just to profit $8.00........
Great customer service! The staff really goes out of their way to make sure you get what you need & want and offer the most affordable options first! Kudos to Just Vape!
Edit: three years later, and this is still the ONLY vape store in town I go to. Theres an Oasis half the distance to my house, but I still drive the 20 minutes here for all my juices and devices.The guys at Just Vape were incredibly helpful! I went in with a hand me down device and walked out actually knowing something about it. Loving my Fog Fruit flavor.I will most certainly be back.
These guys are awesome. Theres always very helpful and answer any question I have, even if its just a quick call. Theyre very knowledgeable and you can tell theyre not just trying to selling you something new.
Been going to duke city and the moon for years. Found just vape when everyone else was closed they took good care of me made sure I know everything about my mod before I left very knowledgeable and great customer service. Great prices on there products and E juice. Definitely got my business.
The e-liquid is 2nd to none.The gentleman who work here are lovely human beings!The owner is also stellar. I cant imagine giving my business to anywhere else.
I just found the Westside location. Customer service is excellent! Flavors of juices are better than Oasis! Prices are comparable to Oasis! My new favorite vape shop!
This is my favorite Vape shop in ABQ hands down, from the quality of their juice to the excellent customer service you receive throughout your visit! Just Vape will always be my first choice stop for all my vaping needs. And Im still hoping to get a job here at Just Vape! Haha take it easy guys, keep on keeping on!!!!
Hands down best vape shop in the 505. These guys know their equipment and hand mix juice to your specs. They are auper friendly and quick. Theyll go out of their way to help if i ever have mod or tank trouble. I deive passed about 10 vape shops to get to this one!
Knowledgeable and friendly staff. Their e-liquid is the best in town. Fresh and lots of choices. They also have buy one get one 120mL on Wednesday!
Great guys working there. Good juice. Good quality of mods. Good prices. I hung out there for quite awhile. Pretty awesome place
Excellent shop, great prices and friendly employees. Only shop I will go too. Plus they ship to your address upon request. 10/10
Good bunch of guys work there. All of them ready to help when you walk in. Not like other places that dont even say hi when you come in.
Friendly knowledgeable staff, great juices, overall excellent experience. Will frequently visit in the future
Absolutely the best juice Ive found anywhere in town.The guy working there was super nice and extremely knowledgable.Id recommend this spot to anyone who vapes.
Great staff, great products and excellent flavors, everyone here is really friendly its a great place to hang out or buy vape gear and the prices arent ridiculously high... Definitely recommend to anyone who vapes
The guys are getting out of hand with their prices, seems like they have a new staff and they are very rude. Wouldn’t recommend just vape to anyone ever again.
John is always friendly, professional & nice! They definitely have the BEST prices in all of Albuquerque ‼️😉
Just vape is the best store that my hubby and i ever been too. Ian was totally awsome and very, very patient with us. You all i have customers for life. Thank you, thank you, thank you!!!
Staff is always professional and friendly
Awesome customer service, been to a lot smoke shops in Albuquerque and this by far is the best experience. Great juice quality.
If your going to other vape shops.... Thats your mistake.Best vape shop in Albuquerque, all their employees are very knowledgeable in all that they carry, a must go if you vape.
This is my shop of choice!! I love this place. Juice made fresh. Way way better then Oasis
Great customer service and found what I needed!! Would highly recommend!!👍😁👏
Friendly and talented employees! The vape juice was perfect!
Ian is a great help. His customer service is amazing! The staff is very friendly and helpful.
They are all very helpful and nice. I only shop at Just Vape. Thank you for taking orders during this time.
Been trying to find a vape shop that I can call home, and yesterday I found it! The guys inside where knowledgeable and friendly! Thanks for making me feel welcome!!!!
Have been going there for about a year for my juice finally went in to buy a new tank got home tank was leaking the O rings were old and it didnt even properly connect to my battery mod when I called to ask if I gave a refund they said they dont do refunds and they never told me that in the process of buying dont go here if you want good customer service
Thanks for fixing the mail order problems. Great quality juice as well.
The staff is friendly, knowledgeable and gives great suggestions if youre indecisive like me and only have a vague idea of what flavor profile you might want later on. Ten outta ten!
This place helped explain an issue I was having with a pen and sold me a great alternative. Their recommendations are fantastic.
Always nice and helpful. Know their products well. Especially when youre new to vaping
The guys are so helpful and very nice. My favorite vape place by far. 🙂
Great staff and nice selection. Very knowledgeable and helpful. I’ll go here when in town.
When it comes to vaping stores this one is pretty cool its one of the better ones in town its just fab straight-to-the-point vaping just vaping so there you go if you need some Vape stuff right next to Wingstop
Just picked up a 60ml or the elevated liquid. Best toffee/creme flavored liquid I have had. Period!
Nice quiet spot, convenient location. Fast in & out, as well as a good selection.
Friendly staff and good prices on drops. What more can you ask for from a vapor shop.
Friendly staff, good juice at good prices, decent selection on hardware.
I would give a less than that ! They are rude and the Owner parks in handicap parking in front of the store and he is not handicap ! The customers are young and disrespectful . Wont ever buy oil or anything from there!
Didnt have juice containers I needed for my battery. Tried to sell me on a 40 dollar battery due to them not stocking what I needed. Left empty handed.
John has great costumer service and gave me full detail on everything i asked. Thank you
Best place nicest coolest knowledgeable staff and my mom loves John .
Very helpful and knowledgeable staff! Great products with great prices.
I love the staff here! Best vape juice in town!
Great prices and great teasting vape also staff is friendly and helpful
Cole is a master mixologist of the ejuices!! Best VAPE shop Ive been in.. Thanks!!
Alwayys friendly and helpful! Thanks guys 😁
Very helpful. Great juice great prices.
Great staff, huge menu and lots of specials.
Love all of the sale price and the experiment is always fun
These guys are so awesome!!! Best place in town
Great atmosphere and good overall customer service
Great selection of MODS and juices custom mixed!
Great service and prices on juice.
Always have a great variety & well stocked!
Good prices and good costumer service
Great place and good juice, pricing was good
Definitely the best shop on the westside of town!
This is my go to spot for the best tasting juice!
Took care of all my vape needs, thank them
Great varieties of ejuice and excellent customer service. -vapedragon
Very unprofessional, didnt communicate well and customer service stunk
Always very friendly and helpful!
Love this place awesome employees
Decent location, customer service...
Great selection and service
Gang n em
Plenty of employees that are eager to help
Good customer service!
Very cool 😎 place!!
Employees are friendly and helpful
Better juice and customer service
Friendly helpful staff
Best shop in NM
Great for all vape needs
Love this place!
Chill place chill people
Good prices
Always good
I’ve been a patron of Just Vape since it opened, everyone there was always nice. In the last couple of years it’s gone down hill they no longer have a variety of items and always out of something ( bottles, flavoring) so I can’t get my regular juice. I have bought at least 4 mods and a variety of other accessories from them. This last time I bought two batteries that didn’t work I called and the person ( on a Thursday morning) on the phone was he mad because I was going to return the batteries, he told me “ he bought something that cost 100 and why was I going to return batteries that cost 20.00.” The juice used to be great that has gone down hill. I feel people stopped caring how customers are treated and the product that is being sold. I will no longer be supporting Just Vape
Love that place