Came here desperate bc my curly hair had a chemical burn from another place and needed a new haircut and treatment to revive it. At first I wanted a keratin/botox hair straightening but after speaking to amazing curly specialist Rodrigo, he changed my mind and my life forever! I love him and I’ll be coming back here from now on only! It’s very hard to find a good curly hairdresser and Rodrigo was perfect! I went out after and got so many compliments that I had to share his information! Also, I’ve been coming here for laser hair removal with Claudia for the longest time and she’s the best human ever! This place always have top notch professionals every time I come here, I’m super happy! Thank you Natura Spa!
Went in for red all over color with pink money pieces, and a blow dry. Paid $350. They took a $50 deposit for the highlights. I had to come back another day because they didn’t happen to have the dye for the red that I wanted. When I came back, Rose did an excellent job. Very meticulous but speedy, was only there for about 3 hours. The color came out exactly how I wanted. Salon was very clean and front desk was very friendly, they have an espresso machine so they made me a nice cappuccino. About a month out now and my color is still looking bright and nice. Would recommend for people wanting a specific/tricky color and who don’t want to spend a long time somewhere. Other people I’ve spoken to said they like coming here for blowouts.
I have have been going to Mike at Natura Spa for a couple years now and I know I’ll get a great cut every time! I have very fine hair and I like to keep it short, so it’s always been difficult to find someone who knows how to properly cut and style my hair. Mike really takes a lot of care with his work and I trust his expertise. The spa overall is super clean, comfortable, and the staff is friendly. I definitely recommend!
Love everything about this salon. Everyone is so kind and welcoming. They use the best products and my hair has never looked so good. I go to Elaine and she listens to exactly what I want while also helping me with her expertise. She is the best in the business! 10/10 would recommend
Best place in NYC!!! Superb work, squeaky clean, luxurious atmosphere, amazing staff!!!! You will never want to leave! My hairdresser MIKE is the best ever! He works with me for some time now and I always leave with a smile! Mike also makes sure to take time understand my needs, fulfill them, and advise me how to take care on my end. He is always honest and he always gives a full strategy. I have a lot of changes, and sometimes they are very drastic dark brunette -Blonde and back 😂 and he always deliver promised! I absolutely love both him and this place! If you are searching for perfection - This is the gem!! 💎 ❤️
Livia is AMAZING. I have done my second blow dry with her and I totally love it. She is very kind, professional, and took great care of my hair. You will not regret for choosing her if you look for an exceptional service. Regarding the place, Natura spa is beautiful, cozy , and super clean. They also work with the best hair products. 100% my fav ❤️
Been coming here since 2017! Love this salon. Very high quality and use the best products. Everyone is highly trained, friendly, and provide excellent service every time. Hair comes out excellent and other services as well! It feels like spa and highly recommend. -Michelle
Love Natura Spa. The only place I come to get my hair colored and Brazilian waxes. Divya is amazing and always gets the color and style I am looking for. I also trust her to give me tips on what color I should choose for my hair. Been going to her for over 6 years now. I love her!!!Highly recommend this place. Nice and kind staff. Place is always clean.
Natura is my favorite go-to salon in Queens! The staff is super friendly and always so accommodating. I’ve been coming to Rodrigo Rios for my blowouts on a weekly basis for the past year and he never disappoints! Recommend this place to all my family and friends! They slay my hair every single time.
If you want the best massage you have to go to Beatrix at Natura! I had so much pain down my arms and couldn’t put any weight on my wrist for over a year. I now have had zero pain for almost a year now because of her massages and tips for what to do to maintain it. I see her every few months for maintenance and it’s been incredible. She goes above and beyond. I suggest her to everyone!
I had an amazing experience at Natura Spa with JULIAN! He took the time to listen to what I was wanting to do and did a phenomenal job. He’s attentive, direct and super talented. The salon has a beautiful atmosphere and everyone is very friendly. I would highly recommend coming here for your next appointment, I will definitely be coming back. 10/10.
I have been doing my hair for several years at this salon and the service is exceptional. Divya is always very professional. I feel lucky to have found her she exceeded my expectations with her professional and quality work. she is a stylist who takes her time to make her work looks perfect without damaging your hair with quality products that make a difference, and its something I value a lot. Love the warm and calm environment of this salon and the beautiful people that work in here. More than happy with my new look from her, and I recommend her from her ❤️100%
Divya is amazing. She does a wonderful job on my hair every time and beautiful eyebrows. I go to her for haircut, highlights and hairstyle and eyebrows and I don’t know what I would do without her! She is so kind and pleasant as well. The salon is very professional and clean and aesthetic. It’s my go to salon for all my beauty and spa needs. I also like the brazilian waxing with Tanmy. The owner is also nice and takes care of the customers. All the staff is amazing and does a great job. This salon is the best I’ve been to in New York City. I absolutely love it and they deliver fantastic results every time and I’ve been a customer since I was a teenager and now I’m in my thirties. 5 stars plus!
I don’t think I have EVER left a bad review in my life. But today I experienced a lack of professionalism at this salon, such a shame considering how loyal of a client I have been. Lately I’d been feeling like my hair was yellow (when Elaine put gloss in my hair 3 different times and the color was still terrible) I came to fix it with Rodrigo. Rodrigo did do a good job getting the yellow out, and we decided to leave some highlights for dimension. But it was still yellow, and I came back today to try and correct my hair (even if it meant going dark). I went in and the owner explained some things to me which I appreciated and then directed me to take a seat until I could speak to Rodrigo. I waited for about an hour (no problem because I did walk in) and Rodrigo saw me sitting there and then continued to take his next client after I waited an hour. He had a fully booked schedule, so why did the owner tell me to wait? Why didn’t she inform me that he had a busy day and had no time for me? I wouldn’t have minded coming back but she wasted an hour of my time. Then Rodrigo, who I was nothing but nice with, proceeded to say “I don’t even know why you were waiting there.” Why didn’t anyone say anything????? I was told he would take my question and I had no problem waiting on him. I even told him to take his time. I don’t understand why then nobody told me that he has no time to speak. I really wouldn’t have minded coming back, but I was under the impression that Rodrigo was nearly finished and would take my question right after. The lack of professionalism and communication on the owner and Rodrigo’s end is why I will not be returning. And I think they have cheap dye the way my hair has been yellow for months. I will be going elsewhere from now on.
Every time I meet with my stylist Dyvia it is always an outstanding experience. I can trust and relax in her expertise and knowing she understands what I am looking for. Natura spa’s incredible ambiance and welcoming atmosphere completes the entire experience and I am always satisfied. I highly recommend sweet Dyvia
Absolutely amazing experience. I moved to San Diego and went to a salon there where they butchered my hair. After two tried and no luck in San Diego. I decided to fly back to NYC to get it fixed.I have been getting my hair done at natura spa for years before moving to San Diego. And so I can back to what I know and I am thrilled I did!The upper east side location is stunning with great vibes and amazing professional. The best of the best!Fernando was my hairstylist. He has great energy and you could tell he knows his trade. I highly recommend Natura Spa and Fernando!!!
Ive been to natura spa for so many different treatments including massages, facials, and blow outs. They have a professional staff who are committed to making you feel relaxed and cared for. I am always happy with my results!
My experience at Natura Spa was amazing. The staff was very welcoming and greeted me by my name. I had a package of lymphatic massages with Clara. She was INCREDIBLE. She took her time and truly cared about my comfort and overall experience. She knew exactly how to care for each part of the body. From the lighting and soothing music, the whole set up was relaxing and perfect. These were the best massages Ive ever had. I highly recommend Clara for any kind of massage you’re looking for! Her hands are gold.
This is the best place in Astoria, I’m a long time customer, this is a one stop salon, you can get facials, massages, hair treatments, body treatments, make-up for special occasions, and more. The salon is always well maintained and cleaned, plus they make you feel at home. Great service and, amazing customer service. If you are looking for someone to do hair color, or highlights, please ask for Godoy. Godoy is friendly, with many years of experience, he will listen and understand your needs, and will always give you his honest opinion to regarding what’s best for you hair type. This is my go toplace, and you will not be disappointed. Hope this review helps many of you who need a new look or a change for a special occasions. Happy Customer - Maria
I’ve had several massages by Dolores, and am never disappointed. In fact, she is very intuitive, and I almost feel as if she knows what my body needs as soon as the session starts. She is also incredibly knowledgeable, and can answer any questions I come up with.
I usually don’t leave reviews but I had to after the experience I had this weekend.Saturday I had a facial at the Queens location with Evelyn and instantly felt in love. Her skills are amazing and better than that is that she makes sure you leave the room happy about your skin. One day after, I went back to their new location in the city to have another facial with her. And I’m glad to say that one more time she surprised me and made sure I left the room happy!
Please take it from me as someone who lived in Astoria for 7 years and got my hair done multiple places - this is the best hair salon in Astoria and Mike is the best hairdresser Ive ever had! I just moved out of Astoria and will miss him dearly. I followed him to Natura Spa a few years ago from a different salon he used to work at, and Natura Spa is really a step above the rest. Its gorgeous, clean, and everyone who works here is extremely professional and kind. Ive recommended multiple friends to Mike, brought my sisters in to get our hair done together before my engagement party, and taken my hair from platinum blonde balayage to dark dark brown with Mike. His talent is well-rounded and Im convinced he can do anything.
Wow! Part of me doesn’t want to leave a great review or I will no longer be able to book again if it gets too popular.I’ve been looking for this type of place for years. Modern, silk, minimalist and clean!I had a 1hr massage with Evelyn who was exceptional. Not only the massage was amazing but the room had great music scents and comfortable table- peaceful energy . I came out recentered, relaxed, all the stress and frustration gone. On top of that the welcoming staff and front desk are awesome. Great you with coffee or drinks if needed!
I’ve had a facial with Dolores today and I am beyond happy and satisfied with my facial! Dolores very patient and informative! She walked me through everything and took her time in explaining everything! This is by far the best facial I’ve had in the city and that’s because of her service!I highly recommend it here.
I had an amazing experience at this salon.I want to thank Divia who did an excellent balayage for me and beautiful highlights for my mom. Divia is friendly and her personality made my entire experience enjoyable. Its very obvious that they genuinely care about their clients and they try to provide the best service. DIVIA IS ABSOLUTELY THE BEST for Highlights & Balayage. 10/10
I booked a Swedish massage here. Dolores was my masseuse and she was amazing. Sweet lady and was very informative on things I can do to help with the tension and my body and lymph drainage. Highly recommend and will book again.
I have been coming to Natura Spa since I moved to New York in October and it has been my go to salon ! I love getting a weekly blow out and they have always gone above and beyond to make sure I feel like a queen ! They also give wonderful head massages during your hair wash ! 10/10 recommend coming here :)
I go for weekly blowouts with Elaine. She’s the absolute best. I’m in and out within 30 minutes and the staff always greets me with a warm smile. I’ve also received a massage from here. Beautiful spa room and very tranquil. This is my go to spa in Astoria.
I highly recommend this beautiful place both inside and out, visually and hospitably. And even higher recommend you book an appointment with JULIAN!The whole staff are consummate professionals, providing attentive and personalized service. You’re in good hands with the skills and artistry possessed by them.My personal favorite stylist-supreme, JULIAN, definitely also follows the motif of beautiful both visually and hospitably, inside and out. You’ll not only get a top-notch style and cut catered specifically to you… but you’ll also get to stare at those pearly-white teeth and luscious locks of curls while getting glammed-up yourself! Not only that but he also knows the best products for you, leaving your hair looking and feeling amazing no matter who you are or what you walked in with on top of your head!
I love Natura Spa! Ive done a few massages here before, and every single one did an excellent job! The packages are affordable, and the environment is perfect. Highly highly recommend it!
I had an amazing experience. Clara really took care of needs and even mapped out a facial plan. They are really attentive as far as customer service goes. I highly recommend Natura.
I ride the M train all the way from Bushwick to get a haircut with Divya. I bring reference photos and shes very attentive to what I want, but also gives a sincere and professional opinion when she doesnt think something will look good (i.e. no crazy bangs!). Price is super reasonable too!
Awesome facial and deep tissue massage. Everyone very pleasant and services were rendered on time. Would definitely recommend and will be coming backRosa did the facial and Sara the deep tissue massage. They were both great!
Dolores always does an amzing job. Not just a ny massage, a full bodywork type experience… lots of stretching and getting out the knots. HIGHLY recommend her! Next up is a facial :)
Unfortunately the worst haircut I’ve ever had. I have a long curly hair and I wanted to make some layers.First of all I made an appointment with a different person a few days before (online), and they contacted me 2 hours before my appointment to let me know that a guy doesn’t work that day and someone else will do my hair. I agreed because I needed to do my hair that day. When I arrived a woman in the front told me that the guy whose name was Charlis will take me and that he is amazing and he is a specialist for layers. The guy didn’t know English at all! I didn’t agree that someone who doesn’t understand language can do a delicate job like this-taking care of someone’s appearance. That woman translated all conversations between us. I told her that I want a layers long enough that I can scoop my hair in bun, I didn’t want nothing shorter. She said thats fine, blah, blah. Short story, the guy did terrible. He made me bangs on the side. Bangs on a curly hair??? I look like an old lady from sixties. Ugh.I have “layers” only in the front. I really don’t like my hair and now and in next few months I can hold my hair only in a bun with a lot of hairpins. It’s not about how we style curls. That is the easiest part of curly hair. Salon is also so expensive. 130$ for nothing plus tip! I will never go back again. Don’t recommend!!!!
Friendly, clean, above and beyond service, comfortable atmosphere, reasonably priced. Rouse gave me a great haircut. I also had a massage here a few months ago that was divine.
Mike is the best! I get my hair done with him (haircuts, highlights, blowouts) and will never go anywhere else! Mike is absolutely amazing, an extremely talented hair stylist and a wonderful person. I have fine blonde hair and have been doing highlights for 20 years, and it’s really difficult to find a stylist who makes my hair look great but at the same keeps it healthy! I’m so lucky to have found him. And the salon itself is gorgeous. Highly recommend!
Really good experience here, aside from being overcharged without them telling us.My mom, sister and I went for facials and hot stone massages. The customer service is immaculate - they even gave my sister a gift for her birthday, on the house! They even have an entire spread of breakfast foods and whatever drink you could imagine.Only downside was that they overcharged my mom’s card a couple weeks later (about $100 on top of a $350-ish bill we paid plus a tip) and we’re still not exactly sure why. My mom had called though and they quickly refunded her most of it. All in all, a very good spa experience and friendly staff.
The team is super nice. Rodrigo is amazing he always says what is good for me. Also, he is excellent and loves what he is doing. Everybody ask me about my looks and always recommend you.
This is the second time I get my hair color with JULIAN. I couldn’t be more happy!! I just feel so beautiful with my blonde hair. Julian you are the best!!! THANK YOU❤️❤️❤️
I came to get a haircut. Godoy was very careful and attentive with how I wanted my hair to end up like. The service was fast. Didn’t have to wait. As soon as I got there, there was someone waiting for me. I would highly recommend if you want a high quality male haircut.
Highlights by Godoy are exactly what I wanted. Not brassy which is tough with hair as dark as mine but it looks fabulous. The salon is also impeccable and the owner is lovely and very accommodating.
Hair color and haircut came out beautiful. Charlis took the time and effort to see what color would work best with my current hair. I love the result. Everyone here was very friendly!
I had a facial with Dolores and it was amazing. She explained the process and provided recommendations. The atmosphere was calming and relaxing. Will be returning soon
One of the most gorgeous spa in New York! You will find awesome professionals to take care of your hair. And laser hair removal is the best!!!!
Salon is beautiful and clean. Mike is so talented, does the most amazing/meticulous work- baylage and cuts. I’ve followed him from other salons in Astoria, he’s worth it!
I love the salon everyone is so kind and it’s so comfortable and Godoy is a great Hairdresser I really loved my cut and definitely I will back. Thank you Natura team to be so nice .
My husband and I enjoyed our couples massage. Dolores was great! I also got a hair cut by Elaine who was very attentive and gave me exactly what I wanted! We had a great experience at the spa! Will definitely be back for more services.
Second time at the spa. Facial was great but the checkout process was extremely shady and frustrating. At the time of making the appt I was charged a deposit.. yet at the moment of checkout I mentioned this to the cashier Lali who dismissed me and had an attitude. She went ahead and charged me for the full service again and when I showed her the posted transaction on my credit card she conveniently said the manager Wendy was unavailable and she was unreachable (didn’t even try to call her in front of me). She conveniently also claimed to not be able to process a refund. Made it seem like I was in the wrong and that I need to call back another time to sort this. I shouldn’t have to take time out of my day to chase down a business for my money. Beware of double charges!!!
Elaine is amazing! Have been going to her for over 2 years now. She always gets my color just right and knows how to cut thick hair so that it can be styled easily.
I’ve been coming to Natura Spa for about 8+ years. The customer service and staff always go above and beyond! Divya always does a fantastic job with my hair (balayage, haircut, style, blowout)
I love my hairstylist Godoy! Very happy to be his client! NaturaSpa always provide the best service, very positive energy and great cappuccino! Love you guys!❤️
Highly recommended hair stylist and colorist Mike! The salon is always accommodating on appointments and always a pleasure to visit.
I’m coming here for a years and Divia is doing everything about my hair .The ambiance is amazing and it’s real pleasure to sit in this chair until she is dyeing or cutting my hair.It’s very clean and bright.
Did a root touch up with Julian.After sitting with color for 25min he told me he aplied wrong developer so he needs to wash it off and put something else on. He replied my roots at the sink sloppy for about 8 min and I walked out with hot roots. Photo bellow :/Ive also done lashes there several months ago and they fell off 3 days later. My experience at this salon was pretty bad both times. Salon is stunning I wish the quality of work they provide was better.
They are punch os scammer.So My wife went to get her hair done, they requested a deposit for $100, she went to the appointment, the guy told her it will be total of 290.Once she done, they charged her another 300, so total we pay is 400. We called them the next day, to explain the situation, Wendy answered, and said will talk to the owner. Nothing happen.I called them, and talk with Wendy again, nothing happen.Beside that, my wife scalp full of pimples, not sure what product they used.I am sure all the stars they got, are paid. But stay away from them, they are punch of thieves. We called our credit card and got our money back.I wish thier is an option for zero star.
I have been coming since 2012 when I use to work near the salon and I still come . Divya Shah is awesome she takes her time making sure that I get my perfect hair. The staff is very friendly and welcoming:). I finally gave my review sorry for the delay, Thank you
I went to get a cut today and I am so disappointed. The cutting was so bad I did not like it. They need to get people who know how to cut hair got the worst cutting do not recommend.
A biiiiit pricy but Dolores was amazing for a facial and what she does and her explanations of everything and was very sweet and will be back for a massage from her soon!
I got a deep pore cleansing facial with Rosa and she was amazing! Rosa did a great job with doing the extractions and exfoliating. She takes her time. Overall experience was amazing and relaxing! I will definitely be one of her regular customers.
For exceptional service and a pampering experience, visit Natura Spa UES. My hairdresser, Fernando, and his assistant, Jose, take such great care of me that I wish I could come back every week.
I got a swedish massage and the experience was great. They gave us free snacks and water, I got seen right on time, and the massage was wonderful. I’ll be back!!
I dont recommend this place. I just had a terrible experience here! Painful and wrong massage. I got only side effects after that! I tried to get my money back but the owner just tried to justify her therapist! And not refund it!Dont come here if you are looking for a real and good massage!
Charlis exceeded my expectations!! I came in wanting a 90s layered hair cut and left with the perfect Rachel cut. Going for a drastic hair change can be very scary. I never trust anyone to cut my hair but I was delighted by Charliss hair knowledge, patience and positive attitude. He thoroughly explained everything he was doing and why, which, brought me a lot of comfort. Will definitely be returning for his services!
I highly recommend Thelmo for his exceptional skills and expertise in hair care. He demonstrated utmost professionalism and provided excellent service, resulting in a truly satisfying outcome. I am deeply grateful for Thelmos efforts and would like to extend my sincerest thanks to him.
An absolute favorite in my list. First of all, the place is gorgeous! Walking in immediately you’ll feel the attention to detail, devotion to aesthetics and cleanliness of the place . That deserves a Star off the bet. Secondly they have a variety of services that you can have a total makeover in a one stop-shop! Extremely experienced hair stylists to every personality and profile. I tried them all and I really recommend Godoy and Mike. Both of them have something I do appreciate very much: professionalism, talent, responsibility and a very zen-like attitude. I like when I am able to sit in a hair stylist chair and be able to relax and not worry about someone ruining my hair or talking up a storm on top on my head. I also like Elaine and Rose, both great professionals and both also have same qualities. I never plan my visits too far in advance because my schedule is always changing and the flexibility to know not one but four amazing stylists helps me find short notice an appointment whenever I need one.Natura also offers a spa on the First floor of the building that has the bEST massage I ever had, her name is Zara and it’s a very experienced professional.I have been a customer since 2018
The place is amazing. Godoy has a unique way to make our experience even better. We fell in love with him the first time when he did my daughter’s hair and we’ve been loyal clients!
Long story short: I went in as a first time customer for a simple root touch up and came out with a complete hair transformation.Julian was my stylist, super professional and friendly. His attention to detail was quite impressive. He changed my base colour suiting my skin-tone better and gave me beautiful, natural, sun kissed looking highlights.Somehow he ended up doing my hair the way I have always wanted but never even knew how to ask for it.Pro tip: Just let him do his thing. Trust the process - he has a vision, and he knows what works best for you.
My stylists are artists! Love Manhattan’s NaturaSpa for complete care to styling your hair from cut to color and care. Where Lex & Park go for to be on the cutting edge of your game. #stylefavorites
Amazing salon! Very clean & high end- they take good care of you. I go to Mike, I was referred from 2 family members who also highly recommended the salon, he does a great blonde!
For years, Ive been a loyal visitor to Natura Spa—a fantastic place. Their use of top-notch products is consistent and impressive.Rodrigo Rios, my go-to stylist, is incredibly passionate about his work, consistently delivering stunning color and blowouts.Lilian, the owner, is not only a savvy businesswoman but also extremely friendly, showing genuine concern for her customers experiences and satisfaction.I wholeheartedly recommend Natura Spa for a remarkable beauty experience.
Wonderful place. Have been coming here for years - Divya is the absolute best!! The salon is clean, organized, and you can get a nice cappuccino while getting your treatment done. Very attentive!
I came to for make up and hair, the attention was really good, everyone nice and welcoming. I really liked the job Charlis did for my make up and hair, he listened to all my requests!
Evelyn was an awesome and reassuring esthetician. She made my first time doing a facial spa relaxing and welcoming one, with few hiccups or embarrassment.
My favorite place for highlights and haircut!They have the best team and the best cappuccino!I got a very needed haircut with Rodrigo and I loved it! It was exactly what I asked for 🤓
I love to come to natura Spa and have my hair treated with the profissional hair style Elaine . She’s a very good person and the best professional ever . I’m feeling so satisfied!!! Thank you Natura SPA
I went to Natura Spa to get hair Botox treatment. ANDRE was very professional and knowledgeable about the product. I liked his work so I decided to get a hair cut as well. I haven’t washed my hair yet to see the final result but my hair feels softer and looks good so far. I also got my eyebrows done (thread) and the lady did a very nice job. I personally don’t mind paying higher prices if the quality service and products are worthy.
2 years after this review. I love coming to Natura Spa, I have been doing my hair with Rodrigo, he is the best, he knows what my hair needs, and will always be honest about any treatment or procedure you want to do, if you hair can handle it.Today I went there for the first time, and I gotta say that I love it. I did the Olaplex treatment, my hair feels so smooth. The service was excellent and they are taking many precautions because of Covid, they cover your shoes and purse and take your temperature before sitting down. Can’t wait to go back.
I just had an amazing service with Fernando, cut, hair treatment and blow dry.Amazing, he really knows what he is doing it, magic hands for cutting, I love it.I totally recommend it!!!!!
Beautiful, relaxed atmosphere and Dolores was wonderful. My skin felt taken care of by her and it shows.
I highly recommend the hair salon, especially with Mike as your stylist. He consistently grasps your vision, works efficiently, and communicates well during the process. The salons cleanliness is commendable, and they elevate the experience with a delightful branch buffet featuring a variety of teas, coffee, mimosas, and sweet and savory treats. A top-notch experience overall.
Been going here for almost a year now! A massage with Beatrix is the best part of my ultimate self care routine. Both for skincare and massage this place is the best
My favorite salon in New York. I love the place, all the stylists are great however, I always visit Rodrigo for my haircuts. They recently added nails to their menu of services and I have to say that the lady did an amazing job which usually doesnt happen to me and my nails. Always going back.
On time, listened to what I wanted and hair looks and smells amazing! Best salon in NYC. Thank you Elaine and Natura Spa.
Upon arriving, I realized there was confusion with the stylist of which service I booked. I expressed confusion several times to which I was ignored so I received a wash and blow dry instead of wash/cut/blowdry. After a couple of questions at reception when paying, the receptionist apologized and offered a free haircut for the confusion. I showed a picture to the stylist since he said he did not speak a lot of English to avoid any possible confusion. He essentially cut me bangs, not feathering the cut so it blended into face framing. I was then charged for the cut which amounted to the full charge of a wash/cut/blowdry. I do not believe that experience was worth $90 and Im disappointed with my haircut and lack of compensation
Rosa is the best! She leaves my skin glowing every time with her facials! She’s so patient and caring to my skins needs and has a wonderful soul!
I had one great experience ( which was a man) and one awful experience, the women who blew my hair out was horrible. I showed multiple photos of what I wanted and she used a straightening iron before a curling iron making my hair super flat. She also hit my head with the iron multiple times and made me say ow because it was so hot on my head. I told the manager and she said I could get my hair redone but I left. Would have preferred my money back or a free blow out next time
Natura spa has become my most trusted salon over the past few years, ESPECIALLY Julian! Whenever I make minor or major changes with my hair, whether it be cutting, dying, or just taking care of my 3C/4A curls, I know he will care so much about maintaining its health while delivering whatever style I want, and the environment is always so welcoming and warming! Highly recommend for healthy and satisfactory hair results 💯
Absolutely thrilled with my experience at Natura Spa and Elaine (Hairdresser) demonstrated exceptional skills, the precision of the cut and attention to detail were remarkable. I appreciated the personalized recommendations that perfectly suited my hair type and lifestyle. The warm and welcoming atmosphere, combined with Elaine friendly demeanor, made the whole experience enjoyable.I highly recommend this beautiful place.
Ive been to Natura Spa only a handful of times, but each time, the people with whom Ive met always left me feeling amazing.Two people in particular deserve all of the praise: Zara, for being possibly the best masseuse Ive ever had, and Mike, for the gorgeous hairstyle he gave me for a friends wedding. These two individuals are absolutely amazing and lovely to work with, and Id honestly recommend Natura just because of them.
Fantastic facial. I got their “basic” version with Evelyn and it was well worth every dollar. I’m coming back again for sure!
I came in with damaged hair and Charlie changed my entire hair for the better! It looks healthier and I would highly recommend !
Great environment and location. Very clean and friendly place. Mike did an amazing caramel balayage. I definitely recommend Natura Spa and Mike as a hairdresser.
Godoy, is an excellent hairdresser. I came in unsure of what I wanted and he helped me envision the best look. He went above and beyond. I love my balayage and feel beautiful! I will come back for sure.
I went in for a haircut and blow dry with Charlis and it was amazing!!! He cut my long hair to perfection and the blow dry made me feel so beautiful!! Thank you so much!!! Will be coming back!!
Very clean establishment and friendly staff! Got the Hydrofacial with Dolores and she was great! Was my first time getting a hydrofacial and she took the time to explain everything! Will be going back!
I always love when I have hair appointment, the salon and service its amazing and I give 10/10 to Julian, he is so profesional and a great person, he is just not that kind of hairdresser that will make something that its not good for your hair. He always make the perfect color that I don’t even ask because I trust on his work 100%.
I come here to get my pedicures and Bethania never fails! I’ve been to other places and I regret each time I “betray” Bethania. Will follow her anywhere!
I never leave reviews but I gotta give credit where credit is due:Ive been seeing Natura Spas hairstylist Rodrigo Rios for sometime (a year to be exact) and he NEVER FAILS.What truly sets Rodrigo apart is his genuine commitment to ensuring I can maintain my hairstyle even after leaving the salon. Not only does he create stunning looks, but he also provides invaluable tips and tricks for styling my hair at home. I also LOVE how my hair grows out after each cut. Thanks to his skillful techniques, my hair retains its fun flair, effortlessly transitioning as it grows. Not to mention how friendly and sweet he is when Im at the salon, even if Im there for a different service and hes with another client :)10/10 recommend!!
I have been waxing for 20 + years, so im used to the pain. But Ms. Thamy here!!! makes it feel so painless, thats why Thamy is the Best!!!
I had an incredible experience with Mike at Natura Spa! Hes a master stylist who gave me the most amazing haircut. Hes now my go-to stylist for my routine trims. I cant recommend him enough – his skills are top-notch!
I’ve gotten massages here from Barbara and Zara - both were amazing!
Perfect women’s day massages with my sister! We did lymphatic drainage with Clara and prenatal with Zara and it was amazing
I absolutely love this place, if youre looking for a place to pamper yourself and be beautiful, go there. Lilian, she really cares about her clients and their results. Big shout-out to Rosa and Dolores, best facial Ive ever had!
Clara was really good and had the best disposition always asking if I was feeling good. The place is nice and very clean which is very important!
Divya is great. I have been coming to do my hair with her for a few years now and every time makes me feel welcomed. She always listens to what I want and makes it happen.
Mike is an absolutely amazing stylist. I have gone to him for years for haircuts and now to do my highlights. He truly has a passion for his work and makes the client feel welcome and understood. I can’t recommend him enough!!
Wow what a massage! Deify was amazing! It was so magical & relaxing, yet she worked out all my tight muscles. Definitely coming back!
Very nice customer service and excellent luxury experience in a quick mini facial!
My daughter recently got a haircut with Marcos and Im thrilled with the results! The stylist nailed the look I wanted, and the precision and attention to detail were top-notch. We’ll definitely be returning for my next cut.
I had a wonderful experience at natura spa. Miroslav fixed my balayage, and gave me a beautiful haircut. Thank you!
Had a very relaxing and positive experience hair came out amazing and definitely will come back again my hairdresser was Godoy !
Had another excellent facial with Rosa today! My skin looks great and I was so relaxed I slept through the collagen mask. She’s professional but warm and attentive. I’m now a Rosa regular!
Natura has a special place in my heart! The team here has revitalized my hair, I had an color treatment done over 1yr ago that left my damage, dry, breaking and falling out. I really thought I’d have to cut my long locks short just to have healthy hair again!But Elaine at Natura saved my hair, with careful practice and patience she listened to my want of keeping the length but help me get my hair back on track to being healthy even with recent coloring!
Natura Spa is a genuinely high class salon for a reasonable price. I highly recommend coming here, especially for hair services. For the best haircuts ask for RODRIGO GODOY. He’s a phenomenal stylist and will get your hair right, exactly the way you want it.
Massage with Beatrix - would give 10 stars if I could.A few months ago I had a massage with Beatrix which was one of the best massages Ive had in my life. I used to work in a spa at the front desk, and would get monthly massages and have had my fair share good and not so good massages. As soon as Beatrix began working on me her skill level was evident.As a stressed out full time nurse and part time graduate nursing student I came down with a migraine over the weekend, and knew I needed to book a massage with her again. She took a minute to first have a consult with me about my ailments, and we decided to spend the 60 minutes focusing on my problem areas rather than doing a full body massage. She expertly worked to relieve the built up tension and stress in my upper back, shoulders, neck, and head. She is professional, strong, caring, and knowledgeable, and thanks to her I left feeling 90% better than I had felt the day before. I will make it a point to book more frequent massages with her to prevent migraines becoming a regular occurrence for me!As for the rest of Natura Spa, it is beautifully kept, extremely clean, the staff was all very polite and professional, and the massage space downstairs is quiet and relaxing. I have not had any other services performed here, though I would be inclined to book after my experience.Thank you thank you thank you Beatrix & Natura Spa!
Zara was professional and courteous and it was a great atmosphere and the massage was just what I needed! TY!
Hey there! So, Ive been hanging out at Natura Spa for nearly two years, and you know whats kept me going back? Its Mike! Mikes not just a stylist, hes a hair magician, taking me from luscious long locks to a chic shorter cut. We first met during the pandemic, and his epic work ethic mixed with killer talent had me hooked.Finding a trustworthy stylist? Its like finding a needle in a haystack, right? But with Mike, I hit the jackpot! I finally found a stylist I can trust, plus I gained a buddy. How cool is that?
Godoy is both personable and professional. He takes his time to make his transformation from blah to wow hair. Definitely recommend!
Mike turned my hair from brassy overgrown highlights to a BEAUTIFUL blonde just like i wanted!! He is truly a master and hair looks healthy and strong!!
Amazing place, service is the best. I love Telmo he is the best with mi hair!
Natura Spa holds a very relaxing atmosphere. I feel well cared for and attended to when I’m there.
I loved the haircut that Fernando gave me. Fernando was very kind, I didnt know what type of cut I wanted and he gave me some ideas. I will definitely go back again. Thank you Fernando.
I have been getting my haircuts from Mike for the past 4 years and he is amazing!!! His attention to detail and care for hair is unmatched! The salon is beautiful and the staff is great! Will definitely continue going back 😊
I love Natura, because you greet your customers with respect and warm. I have been a customer since you opened in Astoria. I love how Telmo does my hair every time . Thank you
If you plan to get a haircut or color ask for Mike! He is the best and knows what he is doing. He takes his time with his clients and listens to them. I’ve been going to mike for 5 years now and I have 0 complains.
LOOK NO WHERE ELSE! Go and see Mike! I started seeing him in the beginning of the year in hopes to make my hair healthy and hopefully get it to my desired length. His hands are made of gold! My hair is the longest it has been in years, I always get compliments from everyone on how amazing my hair has become and it’s all thanks to him. I will never go to someone else.
They have started asking for deposits after the appointment was already scheduled and randomly trying to reschedule you. I will not be returning.
I have been going to this place for women’s haircuts for a few years to a different masters. It is always good and pleasant experience. I would recommend this place to a friend. So happy they are opening a new location in the city. I hope prices will stay affordable
I just had one of the best experiences, the employees are such good professionals and the place is very cozy, I highly recommend it !!!
I have been getting my haircuts from Mike for the past 3 years and I would not trust anyone else. He is amazing and truly listens to everything i want! The salon is clean, the staff is kind and they provide a pleasant experience.
I go to Natura Spa more than 7 years. They have amazing professionals. My favorite is Mike. He is my hairstyle. He listens and gives suggestions about anything about my hair. He is always right. I love my glamours look! Haircut, hair color and blowouts! He is very professional and friendly. I recommend Mike. He is the best!!
Divya is so incredible and I have loved coming to her over the years for haircuts/blow outs! I would recommend her to anyone!
Go to spot for regular facials! They do great work
I love this place, i do my hair with Godoy. And he is the best , never let me down. I always do my highlights/ blow dry and i will never change, he is the best hairstylist from natura spa in my opinion. Highly recommend!
There are massages and then there are MASSAGES. Beatrix is a tactician. Her knowledge of the body is amazing and she really works with each individual to assess their particular needs for each session. If you are in dire need of a sports massage (or just need a little R & R) you simply MUST book with her.
Excellent service ! All the hairstylists and workers are highly skilled and great at what they do. Only place I trust to get haircuts and styles.
I got a haircut and I’m very happy with the cut I got and my stylist. What I’m unhappy with is the fact that they asked if I wanted my hair dried to which I said yes. I was unaware that blow drying after a haircut was not included with the haircut and was not told that when they asked if I wanted my hair blow dried. It felt very manipulative. What I thought was going to be a $50-60 haircut ended up being $115. It was $50 extra dollars to blow dry my hair. I know NYC is different than other places but I am from WNY and blow drying comes with a haircut or is another $10-20. I can understand charging $50 if someone strictly comes in for a blow out but that’s not why I was there. I just wish my stylist was up front about it and told me that it would be that much extra because I was not expecting a $115 haircut.That being said, I’ve gone to Natura spa for many different services and have had great results. Now I know not to agree to a blowout when you get your haircut as it will cost you $50.
I went to get highlights yesterday and I didn’t know a single thing about the process. I won’t go into too many details, but I was also having a really bad day and the staff somehow picked up on it. The stylist (Thiago) was really kind tooOh, and the highlights came out wonderful. The whole experience really helped lift up my mood and I’m glad I went to get it done. If any member of the staff reads this, thank you. You helped me a lot more than you know :)
Godoy, never fails with my hair 😍Everytime I leave Natura my hair is perfection!To the best Godoy!!! 👌 ❤️
I did a Relax massage. Zara was the best!! She is reallyyyyyy goood! Love it! I will come back again definitely.
I am customer of this amazing establishment for a few years now and everyone is very professional and friendly. MIKE is my hairdresser and he is also amazing makeup artist and I am always more than thrilled with the results and what is very important is that he cares about customer hair health so you can be sure that your hair will not be damaged but healthy and beautiful looking.
I love coming here this is the only place I get my hair done! I especially really love Divya she’s so reliable, caring and kind!
They accommodated my requests to be super gentle since Im growing back my hair after hair loss. Rouse is amazing with the blow dryer. Gentle on hair, knowledgeable and great results. They are great with curly hair.
Great experience every time I need to book an appointment! The staff is amazing and my hair is the healthiest and longest it’s ever been!
I have been coming to Mike for over a year and my hair has never been healthier. He truly transformed my hair and get compliments everywhere I go! Mike is honest and truly loves what he does. Whether it’s for hair, makeup or color Mike is my go to!!!
I’ve been a loyal customer for all types of services for years and I’m never going anywhere else. The premises are so clean, smells so good, everyone is so professional, and it’s a guaranteed high quality service no matter the treatment. I trust them fully.
Highly recommend Natura salon. Tiago was my hair dresser ( I requested him because all of his wonderful reviews) Tiago was professional, he educated me on my service and gave me a lot of tips for my hair. And he did an amazing job my hair has never looked more beautiful. I can not wait to come back and I am so happy thank you Tiago.
Love the ambience and my hair stylist , Mike , is the best!!!No waiting time, he is always on time and faithful to my appointment time. Never had to wait for more than 5 minutes. I visit this salon on a regular basis for more than a year and I will not change Mike.Mike is highly knowledgeable, he will tell you what is the best style for you.I highly recommend Mike, if you really want quality of service.Thanks Mike and thanks Natura Spa
I made an appointment last minute for a blow dry due to a past minute social engagement. The reviews online were good and I decide to schedule an online appointment. As asked by the business, I was there 5 minutes before. I proceeded to the reception area and identified myself. I was asked to have a sit as the stylist was finishing another client. The stylist not only finished the client but decided to take a break maybe because the reception said she didn’t have anyone there. Upon waiting for 20 minutes and in order not to be late to my engagement I politely went to the receptionist and canceled my appointment. I there reasoning know “my stylist” was free is because there was a picture of her on the website I used to make the appointment. As the Dote tie of Operations foe 7 successful urgent cares, I know clients want their time to be respectful as so does the business. Unfortunately, that’s not the mentality at Natura SPA if you are a busy professional and your time is precious, I highly recommend you to think twice before making an appointment at this establishment.
This place has a great atmosphere with friendly and professional staff. They were able to give me a private room to do my hair. Rose was my stylist and she did an amazing job with the color and style. Overall, I loved the experience!
My husband and I got the couples massage and my “massage” by Zara was very strange. There was no pressure, and it felt like i was just getting a bunch of oil spread up and down my back and limbs. When I asked if she could apply more pressure she said “that’s deep tissue and it will be extra charge”. What was supposed to be a relaxing time turned out very frustrating. Very disappointed. My husband got his massage by Maria and had a better experience.
My husband and I went for massages on 2/4. His was supposed to be a deep tissue but instead had the same massage as mine, which was the therapeutic. Hes had many deep tissue massages in the past, but this experience left him feeling like his muscles werent worked enough.Also, his masseuse didnt communicate with him, ask about injuries/areas of concern (which he has several) or ask about level of pressure. These are basic things every masseuse normally does.When we talked to the front desk about it, they said Zara doesnt speak English. Ok fine. But if a masseuse cant communicate with or understand her clients, thats a bit of a problem - especially because she could unintentionally hurt somebody.Very disappointed because this was my husbands birthday gift and we had been looking forward to it.My massage was with Dolores and was great. I left feeling like a million bucks. My only issue was her phone kept vibrating during my session. It was very distracting and took away from the experience.For a full service spa, this place lacked some professionalism and I probably wont return.
I’ve always loved coming here. But today Mike made my experience even better! I found a new hair stylist I trust and will keep coming back to.
Godoy is an amazing colorist and a hairstylist! He is incredibly talented at what he does and if you are looking for someone who has the ability to make you feel like he has a magic wand then he is your colorist and hairstylist. Godoy knows how to work with each person’s unique hair needs and when he is done…you will feel ready to take on whatever adventure you’re going towards feeling and looking beautiful!!
My first time at your salon. Professional and friendly staff. Mike is very knowledgeable about color and explained the process very thoroughly.Tammy has the skill set needed for waxing and made the experience painless and worked very methodically. I bought 2 pieces of jewelry and look forward to wearing them! The multiple services you provide is very convenient.
Tanmy is amazing! Such a great professional, always smiling, always making us feel good and her work is perfection! I will always come back for Tanmy’s well done job!
I’ve been here a few times for facials. Yesterday I had my facial done with Gloria and she made it such a lovely experience. I have to say that was the best facial I’ve gotten there. My skin definitely feels cleaner and on top of the facial, she recommended a skin care regimen. Highly recommend!
Julian hands down is the top tier stylist. After 2 long years of searching for someone to get it right he got it perfect. I left with tears of joy in my eyes. His hands are blessed truly! Natura Spa always give an amazing experience from the service to ensuring every client feels attended and comfortable. I feel bad that anyone experienced any less.
Natura salon Spa is the best in Astoria! Great professionals and atmosphere.
Hairdresser is very good. Fabian is very good. So as Julian (who did my color last year). I’m just disappointed with the management. I came for the promo and it was not explained that blow dry is not included so have to pay extra. I kept telling them how can I go out in the cold if mg hair is wet?! I did not ask them to hairstyle my hair. I don’t know what’s not clear but they kept saying sorry and still charged me.
Rosa is an amazing facialist. Ive gotten facials done in several places, but she is gentle, kind and knows how to adjust to your skin type. I highly recommend!
I had a great experience. I got a lash lyft. I wanted my eyebrows tinted as well and they were very helpful about squeezing me in even though I didnt have an appointment for my eyebrows.
What a horrible experience! Jesus, did a horrible job in my natural curly hair so I had to ask another hair stylist - Godoy- to re do it my hair which required to washed it again ! More than one hour ! Two hair stylists for a basic service and the owner still CHARGED for both !! $114 !! Which normally costs $45 ! So my understanding is The owner supports her workers to do something wrong in order to charge more ! And on top of that there was NOT AN APOLOGY from Jesus or the owner !
I was blown away by the experience I had here! I had a facial with Dolores and a deep tissue massage with Lina. Both services were great- both ladies really paid attention to my requests and were so friendly. The facilities were super clean and aesthetically pleasing which contributed to a relaxing day. I would recommend this place to anyone!
I got a hot stone massage and it was amazing! The place is clean and friendly and very professional.
Ive been getting my hair done by Jesus and I can finally say I found my go to hair stylist. Not only does he know what works best for my face frame and style but he still considers what I like as well. I just got a balayage and he really went above and beyond. Very talented and such a relaxing experience.
Mike did an amazing job on my balyage . My hair had previously been colored with henna and indigo and he was able to safely and effectively give me the color I wanted and my hair is still in good condition and very long .
If you’re coming here for massages, you’ve come to the right place. The ladies here do an excellent job. One of the best massages I’ve had in my life. While I hear the other ladies are good, I can only speak to Marilia. Ask for her by name! She is the truth. I started calling her an angel because I felt like I was in heaven.I came on a Saturday for a 90 minute Swedish massage. Was so damn impressed with Marilia i came back the next day too. One both occasions the experience was the same: Absolutely amazing.She’s so good I am about to get on every platform and copy and paste this review because the entire NYC needs to know that this is the spot to get massages and Marilia’s hands work magic.
I cannot recommend hairstylist Rodriguo and Natura Spa enough. If youre in search of a talented artist who can work wonders with hair and uplift your spirit simultaneously, look no further. Trust me, you wont regret it.Beyond his talent and energy, Rodriguos professionalism and willingness to go the extra mile are remarkable. The level of personalized attention he provides is unparalleled and truly makes me feel like a valued customer!Make an appointment with Rodriguo and prepare to leave the salon feeling like the best version of yourself!
For the excellent professional hairdresser, Livia and lazer expert, Bárbara, for the beautiful and comfortable spa & Salon
I would like to take a moment to appreciate the Mike’s work! He is absolutely incredible. He always does his best and exceeds all of the expectations. Thank you Mike! ❤️
Highly recommend Maria and Rosa for facials. Extremely attentive and professionalism!
Super horrible im literally so angry. the hair stylist missed multiple parts of my hair when dying it and didn’t even bother to section it properly when fixing it and applying the bleach. he gave me the most uneven cut as well and I literally look like a crackhead on Lexington avenue. i ended up paying almost $400 for something I could have done myself at home and didn’t even ask for… he cut my hair and charged me $60? For a haircut? Which was super uneven and only half an inch was even cut off? Now my hair is 5 different colors, which could have been avoided if he dyed my roots which he completely missed. I lowkey felt taken advantage of… almost $400 is crazy for an uneven haircut that looks worst than boxdye. I’m so upset, don’t bother coming here. Literally fuming, I look disgusting.
I just moved to New York from Texas and so its my first time visiting this spot as a treat to myself. I received a 1hr therapeutic massage from Cindy (Mishell) and it was AMAZING! I could tell she truly knew what she was doing. Afterwards, I had facial appointment with Rosa for a pore cleansing and my first microdermabrasion. She walked me through the entire process and what to expect, as well as aftercare and upkeep. I especially love that she was so knowledgeable in all things pertaining to skin health, and advised me of a proper diet, SPF and water intake. She was so very sweet and welcoming and I really look forward to getting my monthly facials with her!
What an amazing and relaxing experience. I felt like I was in another world. Would definitely return!
Got my eyebrows, curly hair cut and braids. Loved the service. Elaine
Wonderful time with a massage and Marilia was absolutely lovely as well as professional. I can’t wait to come back
Hijabi friendly hair salon. Great people and the best service.
Love the service! Rouse is amazing!! She’s so professional and sweet! For sure the best hairstylist/colorist I’ve ever had ❤️
Dissapointed that I have to update this review but I have no choice, I work hard for my money and have self-respect. As a longtime customer, Ive been increasingly dismayed to see that other less-melanin-ated or Brazilian customers are consistently treated better than I am upon check-in and check-out (see other similar observations for other customers), but I continued to visit because Rosa is a great facialist and a lovely woman. I have to put that aside however due to recent treatment by the spa manager, Lillian. I purchased two gift certificates as Christmas gifts for my mother in December for a facial, microdermabrasion and a collagen each. I was charged $135.00 for these three services, plus tax twice. Since then their prices have increased substantially. When booking an appointment for my mother utilizing one certificate, I wanted to ensure that we would not have to pay the difference for the services since the certificate was for a specific service and not an arbitrary amount. I was told, over the course of several conversations I could 1) use it towards the treatments but would have to pay the difference or 2) could use BOTH certificates within three days. Neither of those were acceptable and was told, I could use one certificate towards the originally booked appointment and my mother would not be charged the difference after much back and forth, the other I would have to discuss with Lillian at a later time. Lillian called me to discuss later that day, and I missed her call. I called her back and voicemail was full. Upon checking out after my mothers appointment, Lillian embarassed my mother and claimed she owed the difference (loudly, as I had called to speak to them when my mother texted me about what was going on, and I could overhear her conversation) although I was told a note would be made along with her appointment that she should not be charged when confirming the appointment. I was put on hold for five minutes as I heard her arguing with my mother. I hung up and called back and when she asked if she could put me on hold, I told her she could not because my mother was still there and I wanted her to be able to leave. She told me she tried to contact me the day before, which I acknowledged and told her I was busy, and she told me I would have to call her back later because she was busy with other clients. As you can see from my first review Ive been a loyal customer for many years, and the way my mother and I were treated because of their operational ineptitude was disgusting. Sad to say Im in the market for another facialist after 11 years. Recommendations, anyone?