Buckhead Grand Spa

3338 Peachtree Rd NE, Atlanta, GA 30326, United States
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Buckhead Grand Spa
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Ve
Review №1

OMG! This place is Everything and more!!! The staff is a 20 overall!!! Surprised my guy with a Couples Massage for us/his birthday.The location in Buckhead is so seductive and nice.I highly recommend this Spa to anyone that’s in town or coming from outta(like us). Ohhhh, the young ladies that did our massages was the BEST!! I, literally slept through my entire massage.Go book a massage ASAP!!!

Ke
Review №2

Where do I begin? Today is Mothers Day. My boyfriend booked an appointment for me to get a massage and placed his card on file and asked they charge his card when service is complete. The woman he spoke to over the phone said that would be fine. The service was good but the receptionist still charges me after I explained my boyfriend was covering with his card on file. The receptionist response was “ we prefer to swipe. You should tell your boyfriend to give you the money back later.” I went ahead and paid for it because I didn’t feel like going back and forth. There are better places I will not ever come back and I do not recommend coming here.

Bu
Review №3

My wife and I went to Buckhead Grand Spa for a couples massage on our anniversary. The facility is very nice and the staff was friendly. We both enjoyed our massages. We highly recommend

Sh
Review №4

Received the most exquisite massage I’ve ever experienced by Sherrice. Going back next week for a facial with Sherrice who was very warm and welcoming and very attentive. She made me experience a 10/10! Highly recommend requesting her.

Da
Review №5

Where do I begin! The atmosphere is intimately amazing and the masseuses are exceptionally professional! A good friend and I enjoyed ourselves in a very relaxing setting. My personal masseuse was Kesi and she was PHENOMENAL! Her attention to detail was spot on. She focused on the areas I was most tense in but made sure the rest of my body was given the same professional treatment. I am pretty sure all of the massage therapists at the Grand Spa are top notch but for my money I will put in a request for Kesi upon every visit, which will certainly be sooner than later! Thank you Buckhead Grand Spa and most certainly thank you Kesi for the physical rejuvenation my hard working body needed!

El
Review №6

I went here at the beginning of the year to start my year off right. Marisa was my massage therapist, and she did phenomenal!!!! Spas are my thing, and I can definitely say that was one of the best massages I have experienced. Also, it was a “hot stone massage” that made it even better. I don’t particularly like that this spa does not have a lot of amenities like I am used to. But Marisa made the experience a 10/10!

Fi
Review №7

Sherrice is amazing at what she does! I got a facial and full body massage from her and it was very relaxing and incitefil. I learned a lot from her and my body and face both felt amazing after! I will definitely be recommending her!

Ba
Review №8

If your body needs a good relaxation and deep tissue treatment!!!! Ooooooo my god! Merissa is the best! She released areas of stress, I didn’t even know I had! I was snoring before I knew it! Worth every penny!!!!!!

su
Review №9

Received a full body massage and facial from Sherrice who was very pleasant and informative with giving me pointers on my skin! Face felt flawless and hydrated considering my dry skin!! Establishment was professional and clean.

Na
Review №10

Staff is friendly enough.The services menu I have is, I guess outdated.. I signed up for 90 minutes deep tissue thinking it’s $140 as the menu states (See picture attached). At the time of my massage I was told it’s $175 and it was more of a take it or leave it demeanor with this news. I moved my massage down to 60 minutes. The Aroma therapy is not worth $20 but this is the cost at most places.Although no one said anything about presenting it before the massage, I was made to feel it was an issue and inconvenience for me to provide my gift certificate after my massage. When I presented it to pay, I was told 2-3 times that I should have provided the gift certificate upon my arrival..Massage was lovely. Walls are thin though…Overall, wasn’t the experience I was looking for and I wish I had been gifted a better experience elsewhere..

Lo
Review №11

My husband and I love Buckhead European Grand Spa.Our recent Anniversary visit was perfect and relaxing. Merrisa and Sherrice I highly recommend.

Al
Review №12

I had the best massage ever from Marissa! She was absolutely incredible and incorporated different massage techniques that was exactly what I was looking for (combo of deep tissue, cupping, and Thai massage). I have already recommended her to a ton of family and friends. Trust me, you’ll be super happy with having her as your knowledgeable and fantastic masseuse!

Ca
Review №13

Wow! I was gifted a 60 minute Swedish massage for my birthday and it was the gift I did not know I needed. Kesi was absolutely incredible! She was so professional & did an amazing job. The use of hot towels & her way of creating a peaceful and calming atmosphere could not have been better. This experience has turned me into someone that wants massages regularly. It was that good!

Ma
Review №14

I had a massage with Emily and she was amazing. She was knowledgeable, kind, and made sure I was comfortable with different pressures throughout my deep tissue massage. She gave detailed instructions and advice for aftercare to get the most out of my time spent there. The spa was a very relaxing and a comfortable environment. Everyone was very helpful, pleasurable, and punctual as well. I would highly recommend Buckhead Grand Spa!

Ka
Review №15

I had a beautiful experience here at Buckhead Grand Spa. What better way to bring in another year of life than to be pampered from head to toe. Ms. D did a very comprehensive facial, my first one. I left glowing. Merrisa did an amazing hot stone massage with the perfect amount of pressure. She has a very fun personality. I would recommend anyone come try this place out. Location is convenient as well.

M
Review №16

I booked Sherrice for a massage and she was the best masseuse I have had, she catered to all of my needs and was highly professional!

En
Review №17

I visited this beautiful spa last week and had a 90 minutes deep tissue massage which was out of this world. Calm music and cleanliness of the facility was impressive. The staff was very friendly and professional. When I am back in town for my business I will definitely come back to this classy place.

Do
Review №18

First time going here and having a facial and Natalie was great! She looked at my skin and pointed out what she saw as concerns, kept me informed of what she applied to my face and constantly checked to make sure I was okay and not having any side effects to anything. Beautiful, cozy place and good customer service.

Mi
Review №19

My hubz decided to surprise us with a couple massage. This spa is located in such a beautiful area. As you walk in, the ambiance is perfect. The entry way is just absolutely calming. Our masseuses were Ashley and Karen. They were beyond phenomenal. We got the deep tissue massage. Both were very knowledgeable and applied different pressure to certain areas. My hubz calf was bothering him, but when the masseuse got to that area she was able to adjust and still deliver a fantastic massage. This place is a must. If you are looking for quality, cleanliness, kind and warm encounters. They will not disappoint.

Si
Review №20

I got a chance to use this spa for a hydrating facial and a hot stone massage and have to admit it was beyond my expectations. Very relaxing 2 hours in an upscaled place with attentive and knowledgeable staff made me feel rested, pampered and recharged.Highly recommend and definitely will be back

St
Review №21

My visit to Buckhead Grand Spa exceeded my expectations, and Im eager to return and suggest their services to others. The exceptional customer service, pristine facilities, and visually appealing ambiance contributed to a wonderful experience.Kesi, my masseuse, delivered an outstanding deep-tissue massage that was both effective and soothing, particularly for my shoulder injury. Despite her petite stature, her strength and expertise were remarkable. Her thoughtful advice on stretching and managing inflammation with warm/cold compresses was greatly appreciated. A heartfelt thank you to Kesi for her exceptional service.Sherice, my esthetician, was a fountain of knowledge about skincare. Her guidance has motivated me to maintain my daily skincare routine and her insights on keeping my skin healthy and radiant are invaluable. Ive already purchased a product she recommended and admire her practice of personally trying products before suggesting them to clients. A big thank you to Sherice for her invaluable advice and expertise.

Ju
Review №22

This place is amazing . Daiva, especially, is so experienced and knows so much about skin needs . After every facial, I get a ton of compliments about how glowing and healthy my skin looks

si
Review №23

We greatly enjoyed our couples massage for our 23rd anniversary, with Natalie and Marisa! The massages felt totally professional! We were comfortable at all times, our bodies felt better for it and we would highly recommend the service and experience!

Kr
Review №24

Amaizing place, high-quality services, and an excellant experience! Facial with Natalie was the best one I ever had! Spotless Spa with a professional and friendly team, who make you feel special!

Fr
Review №25

Thank you so much Merrisa, I definitely will be back to get another massage. You are the best 😊 Check her out guys, she’s awesome!Daiva, thank you so much for taking care of my face these past couple of years . You are such a joy to work with . Her facials are the best❤️ Check her out guys . Buckhead Grand Spa😊 Trust me, YOU WILL NOT BE DISAPPOINTED!!!

Ma
Review №26

Marissa gave me the best massage I’ve ever had. No joke. She is superb at her craft. “Ms Dieva” - the skin guru esthetician - gave me a hydration facial w/derma-planing & brow color/fix & I feel like my skin is glowing. Highly recommend this spa & these two ladies!

Iv
Review №27

The staff was nice, but for the cost I was expecting a little more overall. Very small establishment, no showers or spa feel.. the massage was nice, I requested a Swedish massage, but was unaware that the technique can vary, so it was quite different than the Swedish massage I received in the past. Lastly, I would have liked my therapist to wear a mask. Other than that it was an ok experience.

Kh
Review №28

I had the most calming massage with Merrisa! My back was killing me and she knew exactly what I needed. Merrisa is very knowledgeable and listens to your needs. When Im back in town I will most certainly come back!

Ad
Review №29

Fantastic experience! Everyone was so friendly from booking, to checking in and to the actual massage. Had no issues with booking! The Swedish massage experience was my first one and it was fantastic. The conversation was as good as the massage. Highly recommend

Re
Review №30

Received a facial and massage from Cherrie. Very knowledgeable very caring and passionate about her work. She met all my expectations.

Sa
Review №31

I love this spa! I am a regular guest and they are so professional and courteous. I had Natalie as my esthetician and Lana for my massage therapist. They are amazing. See for yourself!

di
Review №32

Had a marvelous experience from the moment I walked in the place was relaxing and did an excellent job at their work. I received a facial and a full body message and it was absolutely amazing. I’ll definitely be back.

Ch
Review №33

I have been coming to Mrs. Daiva at Buckhead Grand Spa for 2 years now and I must say her hands are blessed! She has helped to improve my skin dramatically! It’s always a great experience coming to see her! She is super sweet and makes sure to educate while she is doing your service. She’s very knowledgeable and I trust her and Only her to touch my face. Highly recommended! 10 stars!

Sh
Review №34

My husband scheduled a massage, reflexology & facial for my birthday. The best 2.5 hours EVER!! New to the area and not knowing what to expect I was very happy with the spa..very clean, the service and masseuse! Natalie was excellent, she questioned , explained and was very nice and patient. New to Georgia and Buckhead Grand Spa but will be returning for future appointments.

St
Review №35

I had a lovely experience here. I loved my massage person, Emily 💙. I didn’t like the fact that my facial person was also the receptionist. She was getting up a lot and my hand and foot treatment felt rushed. I also didn’t understand parking and got my car locked behind a gate for a minute but I got out. Other than that I really enjoyed it.

Le
Review №36

I went for my first facial three weeks ago and it was AMAZING!!! Diva did the facial and she looked at my skin and told me exactly what I needed. Diva also told me they offer eyebrow tinting/coloring. I had microdermabrasion, waxing and tinting of my eyebrows. I told her I wanted it to look natural, and my eyebrows have never looked so good! It was very calming and soothing. My skin was so hydrated. It looked like she turned back the clock for my skin. My skin was absolutely radiant!! Diva is amazing and I had to go back for a second facial a week ago. She suggested several products that they sell and I bought a few. Friendly staff and amazing service!! If I could give 10 stars I would !!!

ca
Review №37

My husband bought me a half day of beauty 1 for my birthday. It was such a wonderful experience! The massage was absolutely perfect- good pressure but relaxing. The facial was on another level- seriously the best facial ever! It felt amazing and my skin looked and felt great afterwards! I felt very pampered the whole time.

Yo
Review №38

This was the most amazing spa experience I’ve had in a very long time. The deep tissue treatment was amazing. I started getting facials there as well and my skin has never been healthier. I would highly recommend. Aaron was extremely welcoming and kind. A wonderful experience all around.

Di
Review №39

I just had the MOST AMAZING massage! Shanice truly is amazing. The pressure was perfect! Amazing!

Sh
Review №40

This place is wonderful. Staff is professional and attentive and massage therapists are phenomenal. I had Mariah for a prenatal massage; it was heavenly and purposeful. She is clearly very experienced. My husband had Emily for a deep tissue massage and he said she worked all the spots in his back that he never knew were problems. Excellent overall. We absolutely will be going back.

Sa
Review №41

Warning all first time visitors!They didnt have good communication - I asked her to tell me what she was going to do, and I only got do you want me to do your eyebrows? I said Yes Then she started to do whatever she wanted.End up I cost 225 for micro dermabrasion which is the one I try to avoid before I made that appointment. And 30 for eyebrows wax which is I really asked for it, but thats not really line up and shape clearly them still left some for me have to pull out by myself after I see in my bathroom mirror. Yes, they wont give you a mirror to check what they done during the trip.you dont know the thing they put on your face is what you need or even the cost.And the bed and pillow under your knees are extremely uncomfortable.My husband had a 90min hot stone massage. Thats good. But it costs 225 dollar also come with the uncomfortable bed.Please only come here if you really know what you want.

Ni
Review №42

This area is pretty upscale; therefore, the Grand Spa presents the same upscale expectation. I scheduled a spa day for my sister during her visit! The customer service /experience was excellent, location & cleanliness of the spa perfect. Upscale comes with a tag for some the service was about 150-200, well worth the investment. My sister was satisfied.

El
Review №43

I had the most amazing massage and spa experience recently at Buckhead Grand. I arrived just in time for my appointment and was immediately greeted by the owners like an old friend. My (deep tissue) massage was just what I needed and the masseuse was very respectful and considerate. The spa is clean, peaceful, and a wonderful place to disconnect & relax.This was my 3rd massage at Buckhead Grand Spa and I plan to book my next massage there very soon.

Ma
Review №44

Such an amazing spa. I’ve been to many spas and this was by far the best experience I’ve had. My wife and I got facials and a couples massage. We felt incredible afterwards. The staff was warm, welcoming, and very knowledgeable. The decor and ambiance was beautiful. Highly recommend and will be going back soon.

C
Review №45

Came once for a service and that singular appointment was fantastic.When I called back to book my follow up service a few things went wrong...they couldnt pull me up to book me with the same person for the same exact service I had just a few weeks earlier.Once they finally got me booked they changed my appointment 3 times, I completely understand when staffing changes happen or something comes up but if that were me, calling to change my appoint 3 times I would be charged a fee or charged for the appointment etc.They offered nothing in return to me for rescheduling over and over, not a $5 off or hey well do xyz to make up for our error....nothing, just a hope you call back and book again, byeI saw it as unfair, was hoping to make this my go to but am searching for some other places in the area now.

ad
Review №46

Relaxing environment and good customer service. Prices are higher than other places that have the same or better level of service.Parking is difficult and needs to be paid > $15 after an hour!

Ni
Review №47

Been going to this spa for years. The staff are incredibly kind and helpful. Natalie gives the most amazing facials! She is very knowledgeable and tailors to each client’s unique needs.

Dr
Review №48

One of my favorite place to go for a spa day. Natalie is absolutely amazing and sweet. I do recommend this place.

T
Review №49

I was a bit nervous to book an appointment due to COVID, but Im definitely glad I did! I planned to visit the city for my birthday, and they were able to accommodate my last minute request (called near closing time the day before I was to arrive). I treated myself to hot stone massage and reflexology, and my experience here was absolutely wonderful to say the least! The staff wore masks, and had sanitizer available. The atmosphere inside was serene, and it smelled amazing. There should be a sign posted that reads Relaxation Central. My massage therapist, Mariah, was PHENOMENAL!!! She asked about any problem areas, about the type of pressure that I liked, and I also had somewhat of a therapy session during the massage. Ive visited several spas, and had many, many massages but this was by far one of the best! Will definitely return

Ke
Review №50

Magnificent! I booked a service here during a quick turn around trip from Charlotte to Atlanta. I had just finished moving and still had to travel in the middle of still living out of moving boxes in my new place. Physically, I was exhausted and my back hurt so bad I had schedule an appointment with a chiropractor. But I booked the four handed massage the day before my chiro appointment. Oh. My. Sweet. GOD! It was amazing and worth every single penny. I had never experienced anything like it and I get massages once a month. But this place?! And the massage?! I cancelled my chiro appointment after I left my massage. Thats how good it was and how much it relieved ALL of my back pain. I will absolutely book again.

Ma
Review №51

My fiance and I had a couples massage on Friday, September 6th and could not have had a better experience. The service was impeccable and we were treated as 5 star guests for the entirety of our visit.You definitely leave relaxed and I would highly recommend the deep tissue massage! I will definitely be back soon and hope to make this my monthly Spa!

Ta
Review №52

I really hoped to get a great experience but unfortunately I can give only 2 stars to this place. Ive been in many spas and usually, when you come in, you get to take a shower to feel fresh before your appointment starts, also, it will be up to you to take a shower after. Unfortunately, the room where I got my massage looked like a little storage closet. It didnt have a shower or any spa essentials to take a makeup off etc. I was trying to ignore it and just get to my massage. My masseuse was a really nice woman but i didnt feel like she knew what she was doing. She pat my back a little, burned my skin with very hot stones and put enormous amount of oil on the entire body. I was just laying there and waiting for it to be over. When the massage was finally over, i asked if I can take a shower. Came out that there is only one room with a shower and it was already occupied by a client. I was wondering if they suggest me to wait but they were just so ready for me to pay and leave. When I left, I felt extremely disappointing. I had to cancel a meeting with my friend because I just couldnt meet her while my entire body was dripping with oil. My dress absorbed it as well and now I cant wash it off. My hair was oily and in general, I felt nasty. I dont think that is how you are supposed to feel when you are leaving spa. I dont want to come to that place ever again!

Sh
Review №53

DO NOT patronize this establishment. My friend and I were scheduled for a Massage last Saturday. However, due to illness in her family she was unable to make the trip from Texas as planned. As such, she called and asked to reschedule for the following weekend. Not only was the guy who answered the phone extremely rude to her, he stated that she couldnt reschedule the appointment and charged her card for 50% of both massages. Their website doesnt say anything about rescheduling, only cancellations. I called today to again explain what happend and request an appointment for this Saturday using the funds already charged. However, I was told that the SPA MANAGER said, We were not allowed to book another appointment with them because my friend left a bad review and they feel as though we need to find another spa. Flabbergasted is an understatement. Instead of trying to fix the situation which wouldve resulted in a better review, they chose to retaliate against us. I dont usually right reviews but this is 1 time I have felt the utmost disrespect and it will not go unheard.

ni
Review №54

Few days ago my wife and me had a couple deep tissue massages. We had such a wonderful experience. We were greeted very nicely and really enjoyed our massages. We cant wait to go back. I highly recommend it to all of the other people.

Li
Review №55

Wow! My clear and glowing skin is a testament to the awesomeness and serious expertise at Buckhead Grand Spa! Ive visited many medspas and skincare clinics around town and no doubt this is the best. Through the door, I was greeted, given nuts and chocolate and completed a brief skin analysis. Thankfully, theres no extreme waiver stating the company is not responsible for incompetent employees ruining the skin.The treatment was so peaceful and thorough! I appreciate the esthetician using a timer since Ive had incidents elsewhere with my treatments ending before the booked and paid time. The temperature was just right, the soft music, and cozy table... I napped during half the facial. Products used contain active ingredients so you can feel and see an immediate difference. My pores never looked better, and my face never felt cleaner. I felt like a queen during the process and finished feeling like a diva.The prices arent terrible, so Im certainly saving $ to visit when recommended. Buckhead Grand Spa is officially my home beauty care spot.

Ma
Review №56

Amazing experience! They were highly professional and punctual and I left my massage feeling relaxed and rejuvenated. The staff was kind and welcoming and I would trust them with any service they offer in the future!

Lu
Review №57

Beautiful spa. Received a facial and massage and both were incredible. The inside was gorgeous and felt very personal. The staff was so lovely. Highly recommend for any occasion!

Ka
Review №58

Simply Put, Natalie is Amazing! Not only is she kind, and gentle but she’s personal and will customize your experience to make you feel like royalty. Rather it’s a facial or a massage you can’t go wrong by investing in the Buckhead Grand Spa experience. Enjoy :)

Ch
Review №59

I received a gift certificate for the Buckhead Grand Spa and SO happy I did. Spent a nice morning relaxing with the best facial EVER. Run, dont walk to go see Daiva. Youll be glad you did. The place is absolute Heaven. Everyone is so kind and welcoming. Ill be back.

Da
Review №60

Today was my first facial & micro with Natalia and it was a wonderful experience. It’s good to find a true professional esthetician near home. Thanks Natalia!

Ma
Review №61

My brother gave me and my mom a massage and facial as a gift for our birthdays. Supposedly this is already pay by my brother, they gave us options with out letting us know that the other options were going to be extra money. If my brother gave his debit card for a specific payment why give us options to choose just to charge extra. They should off at-least discuss what the gift package contain so we know. Secondly it was not a great experience to find out that the card my brother gave for the payment could not be charge because he was not physically there to sign. Secondly we end up paying extra money for add ons that we were not aware. Lastly, it was not relaxing and when I got the Dermaplaning my face was burning since it was cut. Not to mention that the person who answers the phone is very rude. In all I will never come back to this place and Im not the person to ever leave bad reviews.

Ve
Review №62

The worst experience I ever had a spa, the facial was absolute torture and the massage was worst than my 5 year old nephew would have done, I have a hard time either person is trained and licensed. I have never been in more pain leaving a spa than when I arrived, they have no lounge area for you to relax and they rushed through the services. They didnt even offer me a cup of water after the services. HORRIBLE, HORRIBLE, HORRIBLE,

So
Review №63

I got a massage and a facial and they were both amazing, so relaxing! Great service too! I will definitely come again.

Me
Review №64

It was alright, Ive had many massages before and this pales in comparison. I almost had to cancel and they told me that we would loose half of our gift card. This was a nice gift but Ill likely try another place in the future. They uncharge for the weekends and their website should be updated to reflect that.

La
Review №65

The best spa in buckhead! Wonderful staff, amazing treatments and products, and such a calming environment. I will be returning!

Gr
Review №66

Got a wonderful massage and facial here! Staff was very knowledgeable and the customer service was great. I look forward to my next appointment, I recommend the deep tissue massage.

Mi
Review №67

I had a pretty bad experience at this place. I have a lot of back issues but was really wanting a nice relaxing massage, so I tried somewhere new with seemingly good reviews. When the therapist started, she asked me if I wanted deep tissue and I told her not really because I was seeking relaxation vs work. She proceeded to give me a deep tissue massage that did nothing but hurt. I couldnt figure out why but figured, hey my back is really tight, and she is trying to work it out, oh well. Then I go to check out and realize the massage was more because I had a deep tissue I didnt want or ask for or enjoy. Its not a money thing, I went in for a 90 minute massage, I wasnt looking for the cheapest massage out there. Very disappointing experience, you should really listen to what your clients want, not just up-charge them and leave them in pain. Have not and will not return. Terrible massage and worse customer service.

Ma
Review №68

I have been going to Buckhead Grand Spa for several years now. I have received both massages and facials and have always been treated with the utmost respect and professionalism. I would highly recommend this spa to anyone looking to have a nice and relaxing time.

Le
Review №69

Must ask for Ashley. She listened, was diligent, and actually gave me a massage for the full time! (I’ve noticed if you get a 60 min massage most places only give you 50 min of service). Not Ashley!! She did the full amount and I appreciate that!

Qu
Review №70

Mariah was absolutely excellent! I called on my birthday last minute and was able to get in and truly get relaxed. I told her the areas to focus on and with the right amount of pressure she got all the kinks out. Hands down one of the best I’ve had in Atlanta thus far.

Jo
Review №71

Hidden Gem.... Superb, excellent and professional. Amazing. I love and have experienced a number of spas across the country, and this one is atop the list. Truly a boutique experience for all. Private, intimate room settings, excellent therapist and supportive management team. Pricing is well matched with both the experience and value of the services. Trust me, this place is for you.

An
Review №72

I am a beauty professional as well and was inquiring about their spa for my students. I was specking to someone that told me her name was Diana and she was rude and disrespectful. She told me she did not have time to answer any of my questions and hung up the phone on me. I felt this was very unprofessional and would never have my students to apply to work there neither will I ever refer any to go there. Do better about who answer the phone and how they treat your customers.

Ka
Review №73

I took my younger sister here for her college graduation gift, hoping it would be a perfect day. To my disappointment, this spa day turned into a miserable experience. After booking for a massage and facial for each of us, the lady doing her my sisters facial added 4 add on services to her facial without asking either of us. I feel she took advantage of a young girl having her first facial. Then she and the owner lied and disputed it implying she had asked for it. These add ons added $150 to our bill. Additionally, my facial was not very good.....my skin seemed exactly the same when I got home, as it did before I went there. Ive had a facial before at Spa Sydell, and it left my skin radiant. This place....not even close. The massage was mediocre. Ive had better massages for much less. It was weak and she didnt even touch my back....only my shoulders. I read lots of good reviews, which is the reason I chose this spa, but I only feel cheated and disappointed. This place is overpriced, dishonest, and just not very skilled in their services. I also think there is a language barrier between the staff and the clients. Save yourself the trouble and go somewhere else!!!!

Sa
Review №74

My boyfriend and I went in for a couples massage and it was absolutely fabulous!!! We asked for two female massage therapists and got Mariah and Sherry. Couldnt have dreamed of a better experience - so worth the price!

Lo
Review №75

I got a chance to visit Backhanded Gand Spa. It was a great experience. The staff was warm and welcoming. I had the best facial in my life. Thanks Natalie. I’ll be back soon.

Ju
Review №76

Excellent service. My husband and I enjoyed couples massage with Joline and Emily. They did an outstanding job. We will be back soon!

co
Review №77

DO NOT BOOK HERE!!!!!! My grandmother passed away the day of our appointment with them so of course we had to cancel. We tried to explain we had an unexpected death in the family and they refused to give us a refund or re schedule our appointment. We still had to pay $180 for the couples massages that we weren’t able to receive. I could understand if I cancelled for no reason but I can’t control a death in the family. They were very rude and heartless. Book at your own risk.

Ka
Review №78

I have visited many spas in Atlanta and this is easily my favorite. I love the quiet atmosphere with relaxing music and low lighting. You feel lighter just walking in the door. Daiva is my aesthetician and she is very experienced and pays attention to your specific needs. I leave with my skin glowing and feeling like I just had a mini vacation. I cant wait to go back for my next visit.

ka
Review №79

I had the best experience in this spa ever. This Spa was very clean and their customer service was excellent. I would recommend it to everyone else who is looking for a good quality experience. I really enjoy my massaged every single time ai go over there. Cant wait for my next appointment!

Gu
Review №80

I would HIGHLY recommend this place!!! From the minute you walk in, the environment AND the people are both welcoming, calm, and serene. The ambiance is everything; so much so that you instantly forget that you’re in Atlanta, lol. I first went there last month for a couples massage and it was AMAZING!!! We both had a deep tissue massage and when we left it felt like we were floating (that’s how effective they were in releasing ALL of the tension out of our bodies, lol, and might I add that I had A LOT of tension because I only had 1 massage in my entire life prior to that visit, and it was over 6 years ago :-( ) My boyfriend is over 200 lbs and he said that his masseuse, Belan (I may have spelled that wrong), worked him out and was amazing!!! My masseuse was Mei and when I say that she did her thing, I mean SHE.DID.HER.THING!!!! I was soooo pleased that I had to get her name because I KNEW I would be back and I was; I went back this morning *happy dance!!! I live all the way in Buford, but the 40 minute drive and the price WELL WORTH IT!I actually didn’t want to write a review about Mei in fear that it may fill up her calendar even more, lol, which may make it difficult for me to get in, lol. But I just can’t be selfish and keep her all to myself. This will be my once a month self care treat to myself :-)

Ha
Review №81

Our experience at Buckhead Grand Spa was magical! We had a deep tissue couples massage with Irina and Mariah, who were so amazing that I wish I could give more than 5 stars! Highly recommend!

Am
Review №82

Ive been going to Daiva for a monthly eyebrow wax for seven years now. She is truly the best - taking her time to make sure they are done well every single time. Im so grateful to have found her and would highly recommend!!!

Ad
Review №83

Ive tried a few spas in Atlanta, but this was by far the best massage Ive had. I received a gift certificate for Christmas from my brother who lives out of town so he did a lot of research to figure out where to send me. He did a good job!First tip... park in the parking lot with Bed Bath & Beyond for free (but I was warned to make sure a parking person doesnt see me walk the other direction). The garage attached to the Buckhead Grand will charge you.I was very politely greeted and filled out the necessary forms. My wait was not long and the ambiance in the waiting area was nice. My massage therapist was Latissue and I had an amazing 90 minute Swedish massage. She made sure the amount of pressure was right and politely asked if I was ok a few times during the massage.There was nothing super fancy about the spa, but they had soothing music, the right lighting, everything was very clean and orderly, and Latissue did a great job. I definitely recommend this to others and hope to go back soon!

mo
Review №84

Marissa was great! She was so sweet and got the job done i left feeling amazing! 10/10

Ma
Review №85

I had the best massage by my wonderful masseuse Ms. D and an amazing facial!! I think the service was excellent, I cant comment of the price because it was a birthday gift!!💕

Jo
Review №86

This place was awesome. Natalie did a great deep tissue in my back and overall it was a very pleasant experience. I cant say enough nice things about the place. NOTE: DO NOT PARK ACROSS THE STREET. Buckhead Station will boot your car and charge you $75 to get it off.

Sa
Review №87

It is with great pleasure that I highly recommend the BGS. As an avid traveller I can compare them to such elite spas as those at Carlyle and Surrey Hotel in NY, Mandarin Oriental (several locations), and Canyon Ranch (among others) and I can truthfully say, that no one provides a better facial than Natalie or Daiva at BGS! Their knowledgeable experience and passion for skincare is amazing.Upon each visit they assess the current health of my skin and provide a variety of services that are custom designed to bring back the health and glow of my skin. They are able to offer a great diversity of services due not only to their skill but the excellent equipment available. I also appreciate that along with their expertise, they imparting that knowledge to me and provide professional product lines that enable me to extend the life of my services at home until my next visit.Excellent skin care that transforms the health of my skin, gracious service from kind and thoughtful people-- It is a relaxing way to stay healthy and look fantastic. I never leave without saying, Wow, I feel like new again! and my husband says, You glow! I love it!! Thank you Buckhead Grand!!!!

Tr
Review №88

The owner is extremely rude and so is her husband. She doesn’t give her employees there full paycheck and uses her husband to intimidate the employees which is extremely unprofessional. There are plenty of amazing spas in Atlanta to work for and go to, but this is not one of them.

Pa
Review №89

Only spa I will go to in Atlanta! After having some bad experiences in the area, I was nervous I would not be able to find a reliable spa. Fortunately, I have loved every visit! The staff is friendly and professional, and has always provided exceptional service.

D
Review №90

I had an excellent facial with all the trimmings including brow wax and tint. My esthetician explained everything in detail and is a very interesting person as well. I’ll come back the next time in Atlanta.

Lu
Review №91

My favorite spa in Atlanta, cant say enough good things. Ive been coming here for close to 6 years now for a variety of treatments and massages, always top notch service. Highly recommend.

De
Review №92

I had a really relaxing pregnancy massage the pressure was perfect and the therapist that I had was so good at what she did. The establishment is clean and neat it is a upmarket spa worth every cent.

Sh
Review №93

I just love this place. It has a very warm and intimate feel! The spa specialists do it all!! They are very knowledgeable, precise, and always show they care. A sweet young girl (Lorda I think) working at the desk complimented my broach. She is such a jem! 10/10 will be back!

Th
Review №94

I had a great experience. However! Before undergoing microdermabrasion with glycolic acid peel. I was not notified of what I will be experienceing the following days after getting it done. It has been a week and my skin is still very sensitive, dry and sensitive to breakouts. While all of this is apparently normal, if I would have know of the outcome I would have not chosen to do it since I was recently diagnosed with melanoma. I do not need my skin to be this sensitive even more so now after being diagnosed.

el
Review №95

Marisa was amazing , very attentive and very knowledgeable. Best massage I had in years . Thank you so muchBeza

Iz
Review №96

I go to this spa for about a year and half right now. Daiva takes care of my eyebrows as well as my skin. Since I moved to the USA from Europe it was such a big challenge for me to find a good specialist that could take a good care of my face. This European buckhead grand spa is totaly a miracle!!!!

El
Review №97

I enjoy receiving facials on a regular basis at Buckhead Grand Spa. Natalie has beautifully prepared me for weddings, photo shoots and special events in a professional and peaceful atmosphere!

De
Review №98

Best Hot Stone Massage.! Literally Slept The Entire Massage 😭💕

Ou
Review №99

I got my wife a giftcard for a spa package here for her birthday. She really enjoyed herself her. She enjoyed herself and maybe i will join her.

Ja
Review №100

I had a facial by natalia And massage by Mitchell,it was an amazing experience, the ladies were very warm, professional and great at their skills, will definitely be back!

Ie
Review №101

Had a massage and facial here. It was a great experience and the staff was lovely! Will definitely come again.

Gr
Review №102

Had an Awesome experience!!!! Marissa is so freakin Awesome!!! If you want an out of body experience this is your place and she is the one‼️‼️‼️

Wa
Review №103

Small but nice. Lovely hotel.

ai
Review №104

Very nice and cozy place!

Al
Review №105

This spa is amazing!!! Daiva is talented and experienced at everything she does. The ambience is wonderful, the spa is well-maintained, and the products used are high quality. Would recommend to anyone!

Ja
Review №106

AMAZING!!! Our couples massage was awesome. Our 2 masseurs were top notch. Would definitely visit again.

Lo
Review №107

Walking in was an experience by it self. The service was superb, Lucy was wonderfully pleasant to both myself and Mark. We will be back and hope to have another excellent day...

Br
Review №108

The best massage we’ve ever had! Nisi & Akilah we’re absolutely amazing will be coming back again for another couples session

Pr
Review №109

Always a great experience getting facial. This was my first time getting a massage and it made me feel brand new.

Su
Review №110

I have always had great experiences at buckhead grand spa. It is my definite monthly go-to. Amazing staff and a wide array of services. I would recommend to everyone!

Am
Review №111

Excellent facials, service and experience- have been going for more than a decade!

Ju
Review №112

What a lovely experience! Enjoyed every minute of the facial, and my skin looked and felt its best in weeks. Can’t wait to go back!

Av
Review №113

The staff is so welcoming and attentive which made my entire experience that much better. Be sure to book here any chance you get so you can get the best spa experience Atlanta has to offer!

Ol
Review №114

My family and I have been receiving treatment from Natalie for as long as we can remember. She is amazing, we have never revived better treatment.

Ch
Review №115

One of the best services Ive received. I got a treatment here as a present and I wasnt sure if Im going to like it. It turned out to be an amazing experience. As I said - one of the best! Perfect!

Qu
Review №116

Looooved this place! I went a couple of years ago. Can’t wait to go back!

A'
Review №117

Merrisa was wonderful. I loved every minute of my Swedish message.

Le
Review №118

I had a hot stone massage with Nathalie for Mothers Day. It was divine!

Gr
Review №119

Wonderful therapist, great and relaxing treatments. Was wonderful a treat after a long 2 weeks hiking.

Ja
Review №120

Called to tell them I was running behind the man said it was ok and that they will do a 30 min massage instead of 60 (which we was fine with) then a lady called to say we can’t do that so we turned around then 20 mins later the same guy called us back saying where we are and we told him what the lady said then we missed our appointment cause they wasn’t on the same page so we just wasted $200 and they won’t refund or give a partial refund

Va
Review №121

Best Spa in Buckhead. I had a great experience here and everyone was super nice. Very professional service and the prices were very reasonable.

Ri
Review №122

This place is well operated. Clean and accommodating. I loved my massage and I am definitely coming back.

Tr
Review №123

Been here three times and it’s always pleasant and relaxing

Gr
Review №124

I had an excellent experience here. Soothing atmosphere, lovely design and professional massage. Recommend.

Review №125

Very good experience!

Gi
Review №126

Concierge here is very pleasant and non-pretentious. Visited a guest here and my experience was wonderful. Refreshing at best.

J
Review №127

Fantastic massage and facial today. Staff was very professional and services were top notch

Ke
Review №128

I had a very good experience at buckhead grand spa, Ill definitely going back.

Ca
Review №129

I got a deep tissue massage and it was wonderful, staff is very friendly oh, I cant wait to go back

Ch
Review №130

Mothers Day gift to mom and in-law, they came out refreshed and more than satisfied with their Massage and Facial!

Ry
Review №131

Facial was ok but not worth the price. Save your money and go to a student/college.

Sh
Review №132

I have been here twice and received top notch service each time. I get a body scrub and massage.

Da
Review №133

Excellent experience! Amazing staff and a perfect massage. Thanks!!

Ja
Review №134

I was treated like I was the only client they had from booking through the actual service. It was such a treat to have so much pampering and professional attention.

Ba
Review №135

Wish they served water while waiting. Other than that great. Experience

Li
Review №136

Very professional friendly and peaceful!! I would return monthly to see Daiva, excellent esthetician!!

Ki
Review №137

Natalie facials ROCK! Natalie does a get job making sure my skin is flawless!

Ma
Review №138

Grand spa, Im trying to buy gift cards but your website is strait out of the dial-up era, help me help you. Thx.

Br
Review №139

This place is amazing!! The facial is the best I’ve ever had and the facility is beautiful

To
Review №140

I had the best facial and massage love this place

An
Review №141

Very relaxing and soothing. Got so many knots out of my muscles in my neck and shoulders.

Ch
Review №142

Very relaxing and professional atmosphere. This will be my first stop anytime I go to Atlanta

Ba
Review №143

Such a great experience!!! The space was beautiful and calming. Cant wait to go back

Va
Review №144

Excellent customer service. They go above and beyond to make customers feel special

Sh
Review №145

Absolutely loved my visit here.

Ma
Review №146

I’ve been coming here for over 2 years and I always get the best services here.

Ma
Review №147

Great service and great experience! Highly recommend

Ph
Review №148

Unimpressed. Nothing at all like what it clams and therefore what I’d expected. Disappointed. Don’t waste your time.

to
Review №149

Best massage of my life .very nice people!

Ho
Review №150

My go to for facials and brows! These treatments have done wonders for my skin.

Re
Review №151

Great experience! Loved the service and the staff was super helpful!

Ki
Review №152

It was an amazing experience! The knowledge and level of service were impeccable!

CE
Review №153

This is a really great spa the staff is excellent

Ai
Review №154

Great and cozy place, friendly and professional staff.Will definitely come back

Sa
Review №155

The service was OK, Its time for a refresh concerning the establishment.

No
Review №156

Daiva is the best!! Always the greatest experience.

Zu
Review №157

Simply amazing! Daiva and Mariah are the best!!

Sh
Review №158

Ohh how lovely this place was! I will be back!

Sp
Review №159

Great Place For Couples

Ra
Review №160

Great couples massage

SH
Review №161

Well worth the money!!

Si
Review №162

A must recommended spa!

Ma
Review №163

Bad

Ve
Review №164

Excellent experience.

Sh
Review №165

Loved everything.

ka
Review №166

Very accommodating.

Je
Review №167

Knowledgeable and skilled!

Tr
Review №168

Good staff

Dr
Review №169

Staff was professional

عب
Review №170

Very nice

Information
11 Photos
170 Comments
4.5 Rating
  • Address:3338 Peachtree Rd NE, Atlanta, GA 30326, United States
  • Site:http://www.buckheadgrandspa.com/
  • Phone:+1 404-816-4511
Categories
Working hours
  • Monday:10 AM–7 PM
  • Tuesday:10 AM–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:10 AM–7 PM
  • Saturday:9 AM–7 PM
  • Sunday:10 AM–7 PM
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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