Elements Massage

I’ve been to this Elements twice. Both times I was pregnant ( lost one pregnancy) they were so accommodating. Front desk and Dominique, the massage therapist, we’re so personable & friendly. I normally do not like going to any chain massage places. I can definitely say elements in Troy has changed my opinion of that. The massage was amazing & she focused on areas that were bothering me. I will be back 100%!!!

I’ve been going to Elements Massage for years as needed. I’ve had nothing but a great experience each time. My favorite massage therapist is Erin, he is absolutely amazing!

Alex did a fantastic job with my relaxation massage! Great pressure and communication. I came out feeling like a new woman. Ill be back!

Everyone is friendly and talented, from the receptionist to the massage therapists. They all take the time to fully understand and meet your needs. Membership programs makes getting monthly massages affordable. Spa has a nice calming atmosphere with relaxing music in each treatment room. Ive been a member for many years, and look forward to my services every time. I always leave feeling SO much better!

Scott did an amazing job, would definitely recommend elements. They also accept HSA payments which is really nice.

Every time I have been here, I have had a too tier experience. Whoever is at the front desk is always so kind, and my massages can’t compare. I always see John when I go- he is thorough and has his own flair.

Alexa was a fabulous massage therapist! One of the best Ive ever had. I came in following a race and she was able to help me relax all of my muscles and properly recover.Facility was calming and clean- I felt very comfortable in the space. Cant wait to be back again soon!

Kaitlin was AMAZING. She made sure to check in with me during the massage and was very mindful of everything. She was super welcoming and worked her magic on all my tight and achy apots. This massage center was very welcoming and friendly, made my nerves melt away. I highly recommend this facility and this masseuse to anyone who wants a good massage!

My husband was so sweet to purchase me a gift card for my birthday.Ken, the masseur did an awesome job. Relaxed would be an understatement. Marissa, the receptionist was wonderful and extremely patient while answering all of our questions. Honestly I thought I was on vacation. Great experience. Thank you both. Dawn

My first time here and definitely won’t be the last. The environment is calm, relaxing, soothing, clean, all the good words you can think of. My massage therapist Brittany was fantastic! I felt extremely relaxed after my session with her. The receptionist Angel was very sweet and welcoming too!

Very clean facility. Friendly office staff and the therapists provide a very relaxing experience. Anne is my favorite! And did I mention they are open 7 days a week? For all these reasons, I am so happy that I’m a member and always look forward to my next session at Elements Massage!

Canceled on me the day before mothers day. Business tip, dont allow multiple staff members to take pto at the same time.

Massage was okay but no “extra” time was spent on the area (lower back on the right side) that I specified was an issue. Therapist did ask and I was very specific. I will come back but ask for a different massage therapist.

1st time here with a gift card so maybe I got a Trainee .. Unfortunately she kept talking to me and asking questions during the massage , so was not able to relax. She spent almost half the time of my massage in one area .. when I wanted a full body , I had to tell her please move around more. There were times she just rest on my back with pressure for more than 30 seconds with nothing happening like she needed a break multiple times . Ive had over 50 massages so I know when someone has good rhythm and timing on each body part .. Im just sharing my experience and still tipped ofcourse .. but if I was a paying member this type of performance for location and price would be very disappointing.

My recent visit, was my first time at the Birmingham location the experience was nothing short of amazing. The manager at the front desk was very pleasant. My massage was hands down the best, Marjorie is new at this location but she’s knows exactly what she’s doing. She was very friendly, knowledgeable, and had excellent customer service. Speaking from a mother of an infant I would say my massage was worth having some much needed “mommy time”. I can’t wait to go back!

John was very professional and amiable. He had great pressure. He was very good at finding every tight spot that I needed to have worked on. I would both recommend him, and see him in the future. Thanks John!

This place was wonderful! I called on Sunday and was able to get in the next day. I got a prenatal massage with hot rocks everywhere but my belly (Im 21 weeks pregnant).Ann was my massage therapist. She was gentle, patient, and communicated everything very well to me. I highly recommend! Plan on going back.. Additionally the front staff was very professional. Reasonable price.

I love Elements because its a very clean and such a relaxing place. Dominique was very professional and made me feel so comfortable. She was attentive and worked my problem areas. Setting up monthly massages with her from now on!

I had a great relaxing session here! Super chill ambiance, warm atmosphere, and dim indirect lighting. Great therapeutic massage as well, (focusing on my injured fore arms).

The masseuse, Martin was professional, skilled, and considerate. Definitely one of the best massages I have had. I was getting my massage at the same time as a friend but my original masseuse canceled. The studio receptionist called me a few days prior to assist me in getting scheduled with a new masseuse around the same time.

My experience at Elements was great, from walking in and talking to the front desk, to Jessica who did a great job during my massage and made me feel comfortable. The aromatherapy was an added plus to the experience. I would recommend her to friends :)

Been going here for almost 4 years now with monthly membership and I tell all my family and friends that this was the best gift I ever got myself. Fabienne is the best masseuse I have ever had at any place Ive been to (and Ive had massages all over the world). The receptionist staff is always kind and professional as well. I recommend this place to everyone I know!

Had a wonderful massage here. Everybody was nice, establishment is clean and cozy, rooms had tons of shelf space and hooks for belongings, and the massage itself was great! The massage therapist I had was friendly and professional, and was open to direction but also allowed me to just relax and not talk. Will definitely return :)

Dominique is absolutely wonderful. Her energy immediately puts you in a state of calm.

They are. Very clean and Covid-19 safe. Staff very welcoming and professional. My therapist was well experienced and even gave me tips i’m stretching my calf muscles each night to help eliminate muscle cramps. Very pleasant staff from the receptionist when you walk in the door, therapist and set up in the room was very calming and relaxing. Staff was pleasant and polite

It was so simple to schedule a massage online and even get an appointment the same day. They were also quick to return phone calls and verify appointments. I love that they offer 2 hour massages!! I may never go back to a shorter massage...ever! Definitely recommending to my local friends. Keisha also gave me the BEST massage that I have ever received. She was super attentive to the areas that I was struggling with, and gave the perfect amount of pressure to really get rid of my problem areas. Feeling a million times better and will be back soon!!

I just had a wonderful experience at this location. Jeff was amazing and took care of all my tense areas and worked out some knots in my back, shoulder, and neck. He is very in tune and worked with me in finding the areas that were causing me discomfort. He is the best massage therapist I have ever had.The receptionist was very nice and helpful. Kudos to Elements! I have my next appt scheduled in two weeks.

Amazing experience, cant wait to come back. Autumn was a very pleasant otp when I set up my appt, upon greeting and check out. Billy was a great masseuse, very insightful and attentive. Great pressure as well. Ive frequent many in the area and needed a last min sports massage and I couldnt have been more pleased.

Do not waste your money. The owner is a crook. The contract is ridiculous and you must cancel in writting. If you do not they will steal your money. After a verbal cancellation with the manager. I did not notice for three months of charges. Disputed it asking for a refund for four months. When that did not work, I thought I would just use up these three over priced massages. The owner then stated my paid massages had expired after two months. They force you into the contract to get a reasonable priced massage and screw you like a lawyer would.DEALING WITH ELEMENTS MASSAGE HAS BEEN AN UTTERLY HORRIBLE EXPERIENCE!!!

Not good. Pretty bummed because I had such high hopes. I scheduled a prenatal massage and the table did not have the cut out for the belly like the place I had gone to when pregnant the first time. They did not disclose that information when I scheduled. I had to lay on my side with my head unsupported and basically made a pillow with my hands. The therapist was very nice, but talked a lot, and even burped without saying excuse me. At the end when I was paying she quoted me $79.99 for the massage when I was told earlier this morning that it would be $69.99 (apparently there is a $10 up-charge for prenatal even though they don’t offer a prenatal massage table.) I was pretty disappointed by the up-charge because I didn’t even get to experience all the benefits of a regular massage because of my pregnancy, the therapist even said so himself. And, an additional $10 for the lavender oil that I opted to add to the regular oil. That wasn’t a total shocker, but I think it would have been appropriate to add the price next to the option on the paperwork so there aren’t any surprises at the end. $100 total unpleasant experience, and honestly will never go back.

I tried this place because one of the girls that work there is my patient and told me about it! And I am grateful she did, my first message was with Kasey and she accommodated based on my job and when adjusted the pressure perfectly. It was clean and relaxing. The girl at the front (I didn’t get her name) was so sweet and informative!

Called to make an appointment and the woman who answers the phone is incapable of basic secretary like duties. Was not sure how to set up new clients, could not take a message, did not know when someone knowledgeable would be around, and so on. This is the face of the business. How inept is the rest?

I enjoy my massages every time. The quality is great, the rooms are clean, all employees wear mask and they make sure you are comfortable. I am enrolled in a monthly membership so I try to go once a month.

I joined their membership program, but eventually had to cancel during the pandemic due to a change in job situation. I had some leftover massages, and was told they would expire in 30 days. These were massages I had already paid $90 each for. They were not willing to accommodate me by extending the expiration date. I didnt feel comfortable coming in and getting a massage during this time of COVID, and cant believe that a company focused on wellness isnt willing to work with their customers, especially at a time like this. The massages expired, and even after talking to the manager I was told there is nothing they can do, so I just lost out on the money or getting to go in for those massages. Its completely unacceptable.There are so many great massage studios in the area, find a different one that actually cares about keeping their customers.

Hesitant to share that Olivia is the best MT I’ve ever known... because I want my normal spots to still be available (lol). Really though— she’s the best. Highly recommend— I’m not well-versed in massage therapy, but she seems extremely knowledgeable, professional, and experienced. Elements = 10/10!

My husband booked me a prenatal massage for my birthday. I had been having some pain in my hips and my ankle for a while, and we took advantage of a special they had for a first time visit. My massage therapist was Mike. Mike did such a great job with my ankle and swollen feet that my husband and I are considering putting the prenatal massages in our monthly budget until I give birth. The receptionist was very kind and attentive! I had an all around great experience at this facility. From start to finish.

The therapists are very timely! Unlike many other massage parlors, my massage therapist has come to the lobby to get me on time EVERY time. I truly appreciate that as I always seem to have a problem with starting on time at other massage parlors. The therapists are knowledgeable about the body and take note of what I ask for before the massage starts.

Elements and specifically Erika is great. If you’re looking for a great massage, go see her!

Erin is fantastic! I went to see him when I had extreme lower back pain from an old injury. I was having difficulty sitting, getting up from a chair and walking. The day after I saw him, my back was so much better, although still sore from the massage, I was able to sit more comfortably and get up from a sitting position without having severe pain.

Great environment everyone is warm and welcoming and Brittany & Cho are highly recommended

I just had a fantastic massage from Keisha! Im 10 weeks out from rotator cuff surgery and everything around that shoulder was bound up. Keisha found so many muscles that were knotted up I couldnt believe it. I didnt have to steer her at all, she just found them. She was also very pleasant to talk with. A very nice woman. She only spoke when I chatted her up, otherwise she just let me relax. I will go back for the next massage for sure! Thank you Keisha!

Elements massage is so relaxing and the staff is great! I always leave so relaxed and refreshed.

Went in for a prenatal massage and was very relaxing. This was my first professional massage and I was very pleased. Fabienne was very attentive and made me feel comfortable and at ease I will definitely be back.

Keisha was a very skillful massage therapist and my first time experience at Elements was very pleasant. The new customer deal is very nice and this was a great way to pamper myself, very relaxing.

No clue who are these 30 sth people who gave 5 stars: either family of the owner or they have no clue what a good massage is.In terms of the place: 1. It was too cold, good 3 degrees. 2. They wanted my credit card details in advance. 3. I asked for deep tissue massage, but got sth really miserable. The guy had no clue about human body at all and how to massage. He was just doing one routine he learned. Could not adjust the force depending on part of the body 4. I asked for massaging my feet but he was touching them as if he could not see and tried to guess what he holds. 5. He burped and it was smelly. 6. At the end I was lying for like 30s while he was cleaning himself from the oil. Then he just knock me on my legs and said its done - so I was stuck in all this oil. In good places you get cleaned either with a warm towel or at least with tissues. 7. I paid $70 for 1h, but normally it is 100.In summary, 2 stars because I do appreciate that he did not hurt me. Never will I go there again!PS. There are places within 15 min ride from Birmingham that offer much better massage and cost $60/h.

My two friends and I always get massages on Mother’s Day. After the three of us exited the Elements massage rooms, our comments were, “Now, why is it that we don’t do this more often?” All of us had an amazing massage with professionalism and care. We visited the Birmingham location, and all will be back for more. Thank you Bradley, some of the strongest hands in the business.

Great experience! Easy to book online. Receptionist was very nice and explained membership without being pushy. Bradley gave a great massage!! And therefore I will definitely be going back!!!!

The hot towels were an unexpected plus . Olivia was excellentAnd very friendly and professional . Best massage I had in manyMonths . I highly recommend giving Elements in Birmingham a try .

Staff was welcoming and professional. My therapist Alexis was knowledgeable, accomodating and very good at her job!

My massage was amazing. Staff was very friendly and welcoming when I arrive. Price may be high but the service is worth every penny.

I always have a great experience at Elements. The expertise of the massage therapist is a great thing. Customer service is awesome as well.

Erin gave me the best massage I’ve ever had. He seemed to intuitively know where to work and the right amount of pressure. I would happily go back

Massage was very relaxing. I had pulled a muscle in my neck and couldnt turn my head to the left or look up without having pain. After my massage I felt much better.

First time to an Elements it was nice. The receptionist was very friendly and helpful getting signed up. There is a little paper work. The masseuse was friendly. Quite friendly space. Very good overall. Very clean

I had a 90 minute massage with Jessica and it was one of the best I’ve ever had! I also had a 60 min with Brittany and it was amazing!

Alona and many other therapist are very skilled at what they do. Desiree does a great job managing the front desk in the interaction with the clients.

The spa is very clean and serene. The staff is very professional. I’ve been going to Erin for about two years and he is the best! Very attentive to your needs and very professional!

Very professional I receive a massage with hot stone . I enjoyed my massage and Henrietta made it pleasant and she did a great job will be returning

Very clean! Friendly staff and the actual massage was just amazing. One of the best Ive had.

The receptionist was very helpful and polite. My LMT Aaron was thorough, professional and experienced. Overall I was very pleased!

This was my first massage and Alona was phenomenal! I will definitely go back and will recommend her to friends/family.

I loved that my massage was so focused and worked on all the areas that needed work. Ronna was amazing! Can’t wait for my next massage 🙃

I have their monthly membership and its absolutely worth it to totally relax, unwind, loosen up, and treat yourself. Great, well trained, friendly staff.

A bit pricey, but worth every penny!

Staff was awesome clean and massage was 😊 great!

I enjoy nicks massages are the best I wouldnt miss it for nothing in the world but you need to wash under them arm

Wonderful message and very friendly staff! I can’t wait for my next appointment!!

Kasey provided an amazing, therapeutic, healing massage and I would definitely return to see her.

Experience was amazing, staff and manager were wonderful.

The massage was excellent! My mother had trigger points and is raving about it.

Clean and relaxing atmosphere. Made a 2nd appointment.

The place was clean and the service was nice ! Ask for Dominique when visiting !

I dont want to tell my favorite therapist in fear of her becoming more booked .

Dominique gave the best massage!!!

I was greeted by friendly staff, checked in, and quickly escorted back to my appointment.

It was a great experience. I definitely recommend them and I’ll be going back.

My wife and I loved everything about it and we look forward to coming back again

Very friendly desk staff and a very good massage.

Great overall experience and really worked out the knot in my back!

It was VERY CLEAN, COMFORTABLE, SAFE AND PROFESSIONAL. I HAD 90 MINUTES IT WAS GREAT!!!

Massage therapist (Alona) was terrific - skillful and caring.

Fabienne gave me a great massage.

I had a wonderful prenatal massage!

Carley was amazing!

Good place on a Saturday morning service was on par

Simply perfect.

Great experience ! very clean

Dominique is wonderful!

Ehhhhhh...I’ve had better.

Katelyn is incredible!

Great massage place

Great staff

Very nice!

Terrible service