Lounge 43

3229 Westchester Ave, Bronx, NY 10461, United States
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Lounge 43
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Ms
Review №1

The food was good and the drinks were strong. I love the service and the atmosphere was such a vibe. The best place to take photos because of the aesthetics.

Je
Review №2

Stopped into this bar on our way to City Island. Had an awesome time! Great custom cocktail selection and tons of hookah options. The staff is so friendly. They made a wonderful dinner recommendation on City Island. Would absolutely go back.

Ve
Review №3

This was my first time here. The atmosphere was very nice. The music was upbeat. The drinks were way too strong. The hookah were ok, it sucks that you have to pay for more coals. This is the first place I have been to where they do that. It is a local place not to far from home and close to the 6 train and buses. The seating area if for reservations but there isnt that many reservations, so there are a lot of people bunched up towards the bar. The staff is very helpful and attentive. Not sure if Ill be back.

Pr
Review №4

Service was absolutely amazing. The hookah last nearly the whole time I was there. Drinks was on on point. Very low key.

CR
Review №5

POSITIVE REVIEW!!! Before making my decision about this establishment, I read through some of these reviews of people complaining and a person replying bluntly to the negative feedback. I thought it was hilarious and had to check it out for myself. What a great time, professionalism, and environment. The doorman was professional and friendly securing the front, the bartender was a sweetheart, very professional and assisted my guest and I frequently, the hookah was delicious! Very elegant taste and chilled at your convenience!!! That freezer handle gave me life, haha... I recommend the pineapple head and coconut juice YUM!!! Drinks, Drive Me Coconut was delicious! The blue lights were mellow, space-vibe, funky fresh and the music was great. Will definitely return here for some hookah and a drink. You pay for what you get, this is very good quality. Not a cheap establishment, hookahs run just under $50, cocktails under $20. Cant wait to return! Be sure too tip the waitress.PEACE, LOVE AND DANCE WEPA!!!! 🙌🏽🔥👑🍾💨

Jo
Review №6

I have seen other reviews about drinks being expensive. Drinks may seem expensive but they have beautiful mason jars that fill about three regular cups in other bar/lounges. The atmosphere seemed pretty good except for the decent selection of music from the DJ & the poor attention from the bartenders. I had to hunt them down to get another round and was helped by the hookah guy.All in all this place has amazing potential and beautiful decor but needs an update on staff.

Jo
Review №7

Awesome place.music is great! Vibe is lit.

Er
Review №8

Went new years eve. 4 bartender barely serving drinks. Some of them didnt even know what they were putting in drinks. Had to get hookah guy to get bartender attention.

Sh
Review №9

If you’re going here to drink: the drinks are $15-$25 not including tax and tip, so realistically $20-$30 for ONE drink filled to the top with ice. The food isn’t cooked all the way through, just prepare to have half of your wings still raw. There’s roaches, don’t lean your belongings against any walls or the bar. It has cool lights though.If you were thinking about working here: it’s off the books, you don’t fill out paperwork. You get “paid” $40 a shift. If no people come into the bar you will NOT get paid, not even the measly $40. You’re basically volunteering your time. You’ll have to text the Manager every week and ask for your money which you won’t receive until a month and a half later after multiple excuses. The manager considers herself the owner (she not) and is extremely under qualified for the position. Prepare for child like excuses and a superiority complex. Coworkers are chill though so at least there’s that.

El
Review №10

Overly priced $25 dollars for a drink. They dont take cards and so ATM charged me 5 dollars for each withdrawal was only able to take $100 at one time and got charged over $50 in just fees. 5 drinks and two hookahs was $300. Regret every minute of it especially after seeing all the atm fees.

Sh
Review №11

Went to this spot post pandemic shut down. The place was clean and had ample distancing. Jay was our hostess. She was AMAZING! She checked on us frequently and ensured that we were having a great time. Her hospitality and roaring customer service will have me returning to this spot. Please take a chance on this place. Request Jay and your night will be made!

Re
Review №12

I went on the first day they opened back up after quarantine and I must say when I first walked in the owner immediately greeted us and made us comfortable. We did wait a while to be served but once William realized it he was very attentive!! Mind you they had over a good 20-30 people there and only 2 servers and the owner. 💪🏽 Not to mention the countless times the owner apologized and came over to actually take a minute to talk with us.Music and Hookahs were great! Hookah quality including a lot of extra features that I’ve never seen elsewhere and the price was great seeing as they did not charge me when I needed to change charcoal or refill.Both William and the Owner were very down to earth and attentive to everyone. I felt very comfortable and the vibe was just amazing all around. Deff will go again. May God continue to bless you all and continue to build your business. #BlackOwned ✊🏿✊🏽✊🏼✊🏾

Ch
Review №13

Great staff and ambiance. My drink was good, but not good enough to charge like a speakeasy. My hookah was $45 in Pelham bay park which doesnt make sense to me. Im always willing to spend money, but only if the quality matches the bill. Paid $77 for 1 hookah and 1 drink. I would like to come here more often but for these prices i know some places as good for cheaper. Sorry illusions.

Ly
Review №14

WAY TOO EXPENSIVE!My boyfriend and I googled this place as he just moved to the Bronx and we were looking to enjoy a night out without having to travel the the city. For the price we paid, we should have just went to the city or Washington Heights and we would have gotten more!!!Our bill came up to $150 and all we had was 2 drinks and a hookah. The hookah alone was $50!!! We tried to not complain and just enjoy our night together however I was upset when we asked for a coal replacement and we were told “ because you have a pineapple head it takes more coals so it’s $20”.I called prior to us going there and I was told over the phone that Hookah’s are $25 and that included coal replacements. I guess I was lied to.The place looks nice, and the drinks were good however, when my boyfriend and I arrived we were the only customers there and the bartenders were not inviting or pleasant. As their friends or “regulars” walked in they said hey, with smiles and ran behind the bar, but when we came in we didn’t get a hello, or can I get you two something. All we got was a “you can’t sit in the back it’s only for bottle service”.Essentially we were displeased with the prices, but we may have been able get over it and enjoy our time there had the bartenders been more nice. We would happily pay a 25% gratuity for good great service, too bad we were forced to pay it and the service was terrible.I would ONLY recommend this place for a big celebration of happy hour when prices are significantly cheaper.We won’t be returning.

Im
Review №15

I came here with a friend memorial weekend. Service was great the food was great. The drinks were great. The place has a really good vibe overall and follows covid requirements. The music was also really good.My friend and I got to converse with the manager and other members of the staff., which made the experience even better.If you go be sure to ask for the bartender by the name Malika!

Da
Review №16

For my 1st hookah lounge this was nice! The DJ was good, space was small but cute, i wish there was more seats! We stood the whole night! Drinks was cool, the hookah was okay... its just not for me at all but it was cute! Total bill for 3 people $160 that included 3 drinks and flavored hookah! Quite pricey but If ur looking for some fun, drinks and hookah close to home this is ur spot! Ill be back!

Mo
Review №17

The hookah is way over-priced (almost $50). The music okay but could have been better. The dj kept jumping from song to song and it didnt flow well. There are only seats at the bar. If you sit in the back you have to do bottle service. They only had wings as a food option 🙄

Ne
Review №18

I went with a friend last night for a drink and a hookah. The pricing for the drinks was surprising...for $15 Im used to a small glass mostly filled with ice. We actually got an 8oz cup. The hookah was the only thing that was pricey...most places charge 30 to 35 and 45 for their specialty hookah. We spent $45 on a regular blue mist flavored hookah that was never refilled. For two drinks and a hookah I spent over $80. Not good. I like the vibe and will come back for drinks but will go somewhere else if I want hookah. The dj that night was really good too.

Ol
Review №19

This place has so much potential however we didnt like it much. Maybe we just werent lucky but the staff wasnt that nice or friendly except for one of the waitresses. The music was terrible. The no dancing signs (which might be there for a valid reason) kind of give a bad impression. The choice of drinks was limited. Its a bit pricey for what it has to offer overall. So based on my 1st experience there I wouldnt recommend it but I am willing to give it a second chance

ra
Review №20

Very expensive. This place is taking advantage of the Covid free. WOULD NOT RECOMMEND. I went out with 2 friends had 2 drinks each and TERRIBLE over priced food. This place does not offer real food only appetizers. We spent over $300 to not be satisfied at all. And they have a sitting time for only about an hour. There are better places with reasonable prices that will leave you satisfied. We left not even tipsy and starving while we still payed an arm and a leg

Be
Review №21

They only have Wings😡. I wanted fried Calamari. It’s a nice spot to chill out tho. 5Stars

Ha
Review №22

I hit up this place not too long ago for my first time trying out this place after quarantine restrictions were lifted for outdoor dining and treating myself to a single lady solo night out. It was very chill and the vibes were awesome. The staff was very friendly and welcoming towards me. The music was good too and the set up was pretty nice. My only complaints are they do charge A LOTTT for refills on the hookah so that’s why I rated it 4 stars because the whole price to get just the hookah alone is pretty pricey itself so why charge a hefty amount but I guess that’s how they make their hustle (no shade) and they also charge for water so I want to give you all the heads up. I think water should be free in my opinion just from being at other bars in my life and they always gave free water but I understand that it could have likely been due to covid so I’m not too worried or stressed over that. They did alert me ahead of time that they only have VOSS bottled water and they charge for that so it wasn’t no shock or surprise. I needed the water. Can’t say much on the drinks, I didn’t get any. Food was okay. They have some Spanish food options. Other than that, I had a fun time by myself just getting away for a little while.Update**: I went out another time to have indoor seating before mandate for vaccine. It was chill. Food was good, had to order a dish if you wanted to drink. Drinks were okay, didn’t really drink much that night but my mom liked the variety of drinks and flavors for the hookah. We enjoyed our hookah too! The servers were so sweet and helpful. The music the dj was playing that night was lit too! Another wonderful night as a girls night out but with my mom. 😌

Ol
Review №23

The place itself is beautiful. Too bad it is the only positive point. The staff wasnt very friendly. Despite being the only table to be served, I cannot say they really catered to us the way they should have. There is nothing worse than going to a hookah lounge and be served burnt hookah, we ended up returning it and not even paying for it. The music was horrible, despite one of the waitresses attempt to make us feel more comfortable. Apparently the owner watches everything that goes on in the lounge, more like spying to be honest so there is really no way to have a good time. We rapidly paid and left, after asking about a mistake on the bill, for another spot way better than this one!

Ja
Review №24

They overcharge their customers!!!! They have a Covid fee, and about two other taxes!! They charge $50 for a hookah but the worse part was it was only myself and my friend they had the nerve to automatically charge $35 gratuity!!! All we had was a drink and shot a piece, blue mist hookah, wings and mozzarella sticks! Our bill was about $300! Do not go here! They are ripping ppl off!!! We could’ve went to STK or somewhere else! When you rip off your customers nothing good will come to your business. Good ridden!!

Me
Review №25

I went this Saturday and I had an amazing time. The scenery is amazing. Super chill spot. The workers are amazing. What made my night even better was the service!!!! One of the bottle girls with long curly dark hair.. (think her name was jay.. sorry 😓😓) AMAZING!! FRIENDLY and super open to helping me and my friends have a good time her personality is so bubbly and FRIENDLY!!!. Deff. Will make this spot my GO-TO!

Je
Review №26

Decent place for the Bronx. Service could be alot better. Was in there 20-30 minutes before speaking to a guy to order our hookah and this is after I had already asked the bartender twice. Be prepared and bring cash. To use your card theres a $50 minimum which I thought wasnt bad being that the hookah was $40 and my drink was $14 thats over $50. Until she said the hookah is now $45 because Im paying with a card there was a fee. Also one of the bartenders was constantly on her phone.

Es
Review №27

VERY EXPENSIVE! If you go here be prepared to spend some money, they have COVID Taxes please dine in taxes. I went out with 2 friends, our bill came up to 300 dollars. They don’t serve big portions of food, only in little containers, over priced appetizers. They drinks are small, and not strong at all. Hookah not too good, would be dead by 20 minutes, a waste of time and MONEY. I don’t recommend this place.

Si
Review №28

Horrible experience as the hookahs are super expensive and the worst part is they charge 15 dollars for putting a coal...its crazy. We were a couple of guys from chicago and its unbelievable. 45 dollar for the hookah, who does that? The place is crammed....the only place where you could actually sit was reserved for bottle service worth $265... are you kidding me? Other than that you have to sit at the hookah bar which is just basically a bar. Its ridiculous. Never visiting again and never recommending to anyone.

Fe
Review №29

Ace is the best bartender this side of the Mason-Dixion line. My friends and I got here for Christmas Eve and she gave us the best mixed drinks we’ve had. She suggest the white peach hookah flavor which was beyond delicious. The music was 90s-2000s r&b and hip-hop (HITS ON HITS ON HITS). I’ve come here several times before when it was more crowded, the service was still excellent, but this was even better bc the staff here is friendly as idk what! We shared funny videos and talked. This is definitely a spot I will regularly visit and recommend. Even on the crowded nights it’s lit. 10/10 all around.

Re
Review №30

Me and my husband went there for the first time on friday. We had gotten greeted with respect and the bouncers were great to. The minute we got into the establishment we got greeted by the owner and he provided us 2 shots automatically. (He Stated he likes new customers lol ) Me and my husband was like yyyyyyyeeeeeeeesssssss anywho shortly after my husband matthew ordered a hookah it was good and greatly priced.( it was mental and ambrosia) Let me tell u something our bartender dont remember her name at the moment made some slamming drinks. And they were a good price.....😁 them drinks were strong as what......and dumb good....she made me some joint with the new ciroc colada ...,😁😁😁😁😁😁😁😁😁😁 plain andsimple it was gggggggrrrrrreeeeeaaaaatttttt... me and my husband definitely recommend coming here....our first time at this establishment was lit we will be coming back and becoming regulars here!!!!!!!Factz

Lo
Review №31

Decent spot, a bit pricey but its worth it when they have a live DJ which is when Id recommend going in. Drinks and hookah are relatively on the pricey side just know what youre ordering. Gratuity included in final price

As
Review №32

The music is 5 star! Hookah is definitely enjoyable the only negative is pricing its super expensive.. Not worth the price. It was my first time there and I am 95℅ sure I wont go back.

Er
Review №33

Dont know why anyone would give this place more than 1 star. Probably the workers and their friends are the only ones posting positive reviews. Considering this is the only bar in the neighborhood this place has so much potential but is nothing more than a cheap cover for a drug ring. Bartenders dont know how to make a drink, they over charge and are assclowns. Security guards do not make you feel safe and there always seems to be fight every other weekend. I wish this place wasnt such a waste of space. If it was half decent I would be a regular. And why a hookah bar? who honestly smokes hookah more than twice a year? Save your cash and go to the tremont bars instead.

Wa
Review №34

Nice chill spot with GOOD drinks.

Sh
Review №35

Good vibes came a few years ago, its still the same vibes like I never left. I feel like the hookah is overcharged, why should I keep on paying extra on a refill? Thats my only dislike about it. They also use to serve food they dont do that anymore.

Mi
Review №36

By far the WORST lounge I have ever been too, security was EXTREMELY rude and the manager of the place was also rude and not helpful at all. Their was only one employee who was super nice but the rest of the employees were super rude. The prices are super RIDICULOUSLY expensive for no reason. Ill NEVER come back to this place EVEEEERRR!! Im disgusted and super disappointed with the service at illusions hookah& mixology.

Je
Review №37

Pricey. Overall, had so much fun, music had me moving non-stop, waiters are very attentive to you. Guards are friendly and they can be jokers sometimes which is good, serious guards would be boring. I would definitely go back!

KA
Review №38

Best lounge in the Bronx. Manhattan vibe with the convenience of being near home. The drinks are delicious, the hookahs are a good value and the music was amazing!! They have live DJs every night! Also, the owner came by to personally introduce himself and welcome my friends and I to his establishment! Definitely a gem!

ch
Review №39

I came in the security person was very good at explaining what the changes were during COVID then he lets me have a seat the bartender was very good at explaining the prices of the happy hour had very good knowledge of how to make drinks all my drinks were consistent my first hookah I didn’t like very much the only issue I had was when I asked the girl to fix it she had an attitude and told me I should pay for a refill and I told her it’s barely been a few minutes and already it died out and I didn’t feel no type of feeling from the hookah she did the bartender came then tried to fix it it was fixed for about 5 puffs and then started burning again so I just stuck to drinks the manager Leo was very nice I told him about my issue with my hookah and he gave me a brand new one that he made himself I was very impressed it lasted much longer and was much stronger everyone kept checking on me to make sure the service was good the crowd was nice the music was on point bathrooms were very clean I will definitely be going back because overall the service was amazing a little pricey but it was definitely worth the amount I paid because I left very happy drunk and satisfied Leo and the security even made sure I got into my cab safely to get home because they knew I had came alone which was definitely one of the sweetest parts of the night

Sh
Review №40

This spot was shockingly pricier than similar spots in Mid and lower Manhattan. We were visiting City Island and thought wed check out a spot before we headed back down to LES.The CONSThey are really screaming you don’t belong here, to lots of people.$30 minimum to run a card?!$3 for bubbly water out of the tap gun and $5 for bottle water. Nooooo freeeeee water. $15 per drink.$250 to sit on their small dance floor.They made a presentation about the drinks being large because of the cup size but it wasnt a nice mixologist drink, it was similar to a TGI Fridays.The ladies behind the counter were lukewarm to us. Lets say customer experience was ok. Not horrible but I also think they realized we were not understanding their high stakes to be a customer in their bar.The sad part is the place was empty. It was $250 for bottle service. But no on was there and they created a situation where you couldnt sit near the dance floor unless you pay the $250.Trying to be a club. I get it. Its a cute attempt but they blocked opportunities for everyone to have fun. Maybe that’s their way of cutting out people who loiter but I’ve never been to a bar in nyc with the high stakes like this one, and the clubs with similar terms are bringing in world class DJs and have more than blue Christmas lights to create a mood.Next time we will just go back to City Island.PROClean, bught blue Christma light

sh
Review №41

So I went to illusions for my brothers bday and when I entered the ambience was Nice. However shortly after sitting down and ordering a drink my sister asked for a cup of water at which time she was informed they did not serve glasses of water and we had to buy two waters. Then I ordered a hookah and was told it was 45 if I used my debit card and 40 if I paid with cash which is actually against the law bc they are actually charging me to use a card. The music was okay but the seating and dancing area was only for bottle service only which means you cant dance unless you buy bottles causing the bar area to be very crowded... the drinks were very strong which is okay for some people I suppose but I would have preferred a warning because I couldnt finish it. 3oz of liquor is alot for most people and can alter the taste of a drink immensely. Not bad for the BronxRECOMMENDED : Cups of FREE water: Warnings of 3oz of liquor and maybe options to have less liquor.: Same prices for cash or card. Noone Carrys cash anymore ,and if you want me to spend my money in your establishment I shouldnt be penalized for the form it comes in.Overall Id be back if a few changes were made. Nice spot with upscale feel for a Bronx spot!

Sh
Review №42

So i got to this establishment around 9:30pm on friday and their chalkboard indicated happy hour until 10pm. Ok the bar area did not have enough chairs and they didnt now allow customers to sit at the tables they were reserved for bottle service that no one was doing. The DJ all over the place. Like if you dont know what youre doing practice at home. Lastly so the bill comes we were not charged happy hour price. My boyfriend paid so i didnt know until now. I seen a sign that said $5 for replacement charcoal but he was charged $15. The bouncer was nice.

ST
Review №43

Bought a coupon on Groupon, we went on a Saturday, and they told us it was only valid on weekdays. Then we went on a Friday, they told us it was valid Mon-Thursday. Not coming back again -since we went from Jersey all the way to the Bronx (+ everythings the pricey side). The only saving grace was the young man who took our orders, very attentive and charismatic

Si
Review №44

Drink did not taste as expected; bartenders swore it was correct, basically unwillingly to create another drink, needless to say I paid for a beverage I didnt consume. Stupid to have a bottle service area and absolutely NO one is sitting there and still keep it closed off. My group ordered 6 drinks plus Hookah, that should count for something. Dont think Ill go back.

As
Review №45

Enjoyed my time here. Hookah & drinks were on point. Yes this is pricey hookah lounge but worth it to me, the ambiance was great for couples & friends. I’ll definitely be returning

Sh
Review №46

Not sure if I will be back. They are taking advantage of covid and charging people and arm and a leg to make up for loss. Spent $150+ on 2 drinks and hookah with a basic mint flavor! All the extra fees they charged is crazy.

Ro
Review №47

Math makes no sense in this place. 4 drinks, 1 hookah equals $142 dollars? How? Even if I assum $20 for each long Island ice tea for each person how is Hookah $60 when only 3 people used it? Even more suspicious, the bill was just a total, no list of what we ordered with individual prices. Luckily my cuz had paid before I got to see this racquet because I def would have demanded an itemized bill. Also no sitting in the back area with the Ikea coffee tables without bottle service in a place that only has 9 customers.

Fa
Review №48

One of the best spots I ever been to good hookah good vibes drinks are phenomenal and the owner is probably the dopest person in the game and u get free shots definitely a plus if u going to to hookah dont go to no other spot in the bx 💯💯💯

Wi
Review №49

Too damn expensive for no reason !! The drinks are not even strong and they wanna charge an arm and a leg. The only thing nice about illusions is how the inside of the lounge looks and them big ass overpriced hookahs . The bartenders are TRASH !!! Probably its just the day that I went. Idk theists place is just to overpriced

Ch
Review №50

The staff, music & atmosphere was very nice. But this place dosent accept cards....CASH ONLY!!Me & my friends had to go to the ATM across the street at 7/11.

Ra
Review №51

Local, nice crowd, great atmosphere. Just a little over priced with items. I ordered me and my girl a long Island iced tea, and was charged $39. That was a rip off but other than that cool place.

Na
Review №52

My first time and I didn’t even get seated . The woman at the bar seating people got very personal when I demonstrated that it’s obviously just two me and another person and we arnt waiting on anyone else . She was upset that I corrected her security, “that’s like a brother “ to her . I corrected the man telling him that instead of being rude Turning us around when we came in , he should have been already standing at the door ready to explain to customers that he needs to see ID and vaccination cards before entering . Very unprofessional, so if a customer has an attitude after a workers unprofessional behavior then they have all right to give attitude in exchange ! I won’t recommend this place to anyone !

Ni
Review №53

This place is ok. If you love to dance don’t waste your time to go because they have a sign up that says no dancing but they have a DJ playing music. Some of there drinks are overpriced too.

No
Review №54

I bought two drink for $30 next to drink 32 and my bill come to $79 $5 tax plus $13 tip I would never go back to this place. Price is too crazy.

Al
Review №55

Nice lil spot at first until my bday. I came in 5min after midnight for the Bday special, ask if I can still get it if course not even wth proff. Paid $450 for ONE bottle and Vip section was a joke nver again.

De
Review №56

Way! Over price for a neighborhood lounge. Yes the hookah is exceptionally good but $45 cmon really? $15 drinks ? Its located under the trains.

sa
Review №57

The hookah is great and drinks are good. the only reason why I am giving it 3 stars 🌟 because they dont dj music they play the whole song out.

Da
Review №58

Good drinks and atmosphere but it’s too expensive. I paid $100 for 2 drinks and a hookah. They need to attach prices to the menu so u know how much you’re paying for.

Ki
Review №59

Cute little spot. Good hookah and drinks were good.

Br
Review №60

Great music, good vibe with a long list of hookah flavors... Only problem is this place is EXTREMELY EXPENSIVE mixed drinks were 14, shots were 10 and 12 dollars each. And the slow service decided to tip herself. Word of advice find somewhere else to go!!!!

Sh
Review №61

I loved this place. The atmosphere was dope and the drinks and hookah was great as well. A bit pricey but its NY.

Br
Review №62

I wouldnt it even give them one star honestly. I tried to contact the Venue in regards to a Birthday package that they have. No one responded (Should have taken the hint then) so i decided to pay the deposit at least to ensure I could get my day... It was my hope that they would receive the deposit and contact me in regards, NOPE... I then called every # I could find for them 929# and another number listed else where (i cant remember where). I was getting no response at all so I searched for a new spot (Harlem Hookah) a booked immediately. I then reached out to paypal to dispute the charge and it wasnt until then did I receive a VERY prompt response:YouI paid the $200.00 Deposit for a Birthday PAckage deal. Ive called several times to set up my date, left voicemails for callback, left messages on Facebook and even had friends call. I just want my refund so that I can book else where.April 24, 2019 at 2:15:47 PM EDTI’m sorry Brittany, our phone has been having issues for about a week and were working on fixing it. I did not see any Facebook messages but please email me at xxxx and we can set your date. You can also send me your number on here and I will call you back from my person phone. Thanks!April 24, 2019 at 2:25:33 PM EDTYouMy number is ***-***-**** However because we were pressed for time with letting the out of towners know where to meet us at we booked elsewhere.April 24, 2019 at 2:46:35 PM EDTYouGood Morning, I just want to resolve this. Please process my refund so that I am able to proceed with my plans!April 25, 2019 at 9:47:34 AM EDTYouI guess something is wrong with your email now as well. I should have read the reviews before doing this. I will dispute accordingly!!April 26, 2019 at 1:14:10 PM EDTToday I had to escalate my inquiry in order to have something done because this establishment is unorganized and mismanaged.I am far from dumb. Even if a phone isnt ring your voicemails are available and can be checked from any landline or mobile device.. IF you have cox or Verizon (or sister companies) you can log on to you account from your mobile device and hear voicemails. Do better business for future reference.

Ke
Review №63

Nice place, good music but way too expansive to be on the bronx. Prices are ridiculous $45 for a hookah thats crazy. This is my first and last time there.

vi
Review №64

Beautiful establishment that gives you a downtown feel in the Bronx. With 92 hookah flavors to choose from, I didnt know which flavor to pick! (And 4 flavors come with each hookah)

Ra
Review №65

Very expensive.They charge a COVID fee, cash only lounge!Small place. Not a lot of variety of music. 2/5 stars. There’s better places out there to recommend.

Gi
Review №66

Service was terrible!!!. One mixed drink was 25.00....gratuity is mandatory....you cant even sit down and enjoy a hookah.you have to stand up the whole time...i took a chair from the bar and moved it to another location at the bar and the bartender said i had to put it back.i will never ever ever come back again.service was terrible!!!!!!..

Sh
Review №67

Spot is nice , I came for hookah and $45 for a hookah on a Friday that is $25 on a weeknight is crazy to me ... and $10 for a new coal on my hookah!? Absolutely not

Me
Review №68

This place is extra expensive! The drinks are great but the hookah is not valid! Been here 20 mins and the hookah is dying. As you can see by the picture provided hookah no good!

Mi
Review №69

I seen this place across the street from my doctors office and always wanted to see what it’s like inside. The staff there is very friendly and the hookah is great and the place is very nice definitely would recommend it and would love to come here as often as possible

Bo
Review №70

Great hookah good music. A bit on the pricey side $93 for a hookah and 2 drinks. They piled on tax and gratuity.

Cr
Review №71

Drinks were watered down, had to send them back! Customer service was TRASH, music was good, DJ was great! Hooka was overstated $40, not much seating, and the nerve to make the tiny lounge area bottle service only and NOBODY was paying for bottle service! Been to better places in Harlem, it’s a NO for me on going back to this spot!...FIRST OFF I DONT KNOW WHO YOU GAVE FREE SHOTS TOO, BUT IT WASNT ME! SECOND I ORDERED HENNY AND REDBULL, AND IT WAS WATERED DOWN WITH WHATEVER YOU MIXED IT WITH BECAUSE IT WASNT REDBULL! AND YES I HAVE ALLOT OF NERVE!! AND NO I WASNT THE ONLY ONE SITTING IN YOUR SO CALLED VIP WERE NOBODY WAS BUYING BOTTLE SERVICE PERIOD! Your getting mad because the truth was spoken in this review! and YES HARLEM IS WAY BETTER! PRICES, SERVICE, ETC.

Ka
Review №72

Cool, chill lowkey spot. Dj is usually popping. Hookah is always good. Flavors are true to name. Drinks are large for the price.

Ni
Review №73

I enjoyed my time here. Service was friendly. Hookah flavors were delicious. All together a great time. No complaints whatsoever

Ke
Review №74

Such a cool vibe. Definitely captured the hookah life experience. Random but, true fell in love with their bathroom sink!

Ba
Review №75

Great drinks and great hookah! Ask for wonderful bartender named Connie. Shes friendly, fast, and makes the best drinks.

Sh
Review №76

I ABSOLUTELY LOVED ILLUSION MIXOLOGY LOUNGE EVERYTHING FROM THE HOOKAH TO THE DRINKS TO THE MUSIC WAS ON POINT THE DJ HAD ME DANCING ALLLLLLL NIGHT 🌃.. 1 THING THAT WOULD BE A ADDED BONUS AND GREAT PLUS TO THE SPOT IS IF THEY HAVE FOOD… ILLUSION MIXOLOGY IM GONNA NEED FOR YOU GUYS TO GET SOME FOOD UP IN THERE... IT WOULD BE SOOOO GREAT FOR BUSINESS… MY NEW SPOT ❤️❤️❤️

Ja
Review №77

Place is very cozy, coconut mojitos are perfectly made, service is friendly and the blue mint hookah was amazing I havent been 100 pleased in a while and finally I am with a local business!!!

Je
Review №78

Had a great time, music was on point, wings was good. Definitely would comeback with a crowd so we could have more space.

Jo
Review №79

The staff is very pleasant. The drinks are pretty good, and the hookahs are huge.

Ad
Review №80

Im only giving it a 1 star because I have no 0 star option & also the female manager did hear me out and try to resolve the issue , other then that horrible experience & it was my first time . Security guard was so rude & disrespectful for no reason & also one of the male waiters ,very disgusted by the way they were acting and talking , filthy mouths . They were not professional what so ever the place looks nice , but the worker are the worst Ive ever meet & I would not recommend this place .

Me
Review №81

The BEST hookah!! And the service is top notch. Loved this spot and cant wait to go back.

Zi
Review №82

I love this place. I dont drink alcohol however i appreciate a place where you can go and they know your name and are glad you came!

Ch
Review №83

Hookah was good til the refill then it was unsmokable, drinks was gd but 2 expensive. And the dj was ok atmosphere was nice tho.

K
Review №84

Nice cool vibe.. Mature crowd.. The staff was super cool, and the owner was really sweet.. Ill be going back!

Pu
Review №85

Ok spot if you wanna just get out of the house. Staff and security very friendly. $5 for a big cup of ginger ale.

Cr
Review №86

Went their few months ago everything was expensive especially the hookah going back again hopefully they changed that alil and they put regular price but everything else is really nice

ka
Review №87

I love this place the atmosphere is fabulous the drinks are outstanding top shelf and the ambience of this place is amazing

ma
Review №88

Its a nice place to chill hookah is pretty good but prices are a lil expense but worth it

Ta
Review №89

Nice atmosphere, very friendly staff, music was great but the hookah was seriously overpriced and was not worth the money we paid for it.

th
Review №90

Nice and laid back

HO
Review №91

Drinks wasnt good And over priced and the hookah was bad.. the security was the only nice 1

Ra
Review №92

The place is small..however the service was excellent. The drinks and hooka were matched the service.

Ma
Review №93

Very professional and hip at the same time. Great music, we loved the full bar and quality hookahs.

An
Review №94

Over priced drinks and hookah rude staff overpriced bottle service watered down drinks that taste bad

Ta
Review №95

Nice atmosphere, drinks pack a punch. A little pricey, but theres a groupon that could help. Would come back

St
Review №96

This place was great the men was thirsty but the drinks was good music was lit DJ was great I would do it again the manger was great to he kick out the guy that was messing with me he was to drunk

Ch
Review №97

Very nice place, good music, but come ready to spend some money..definitely on the expensive side!!

Sa
Review №98

According to google this place opens at 8pm. It was almost close to 10 and the gates were still closed. Very unprofessional not to have your establishment open on time. Especially since I called the number listed and was told they will be open in a few minutes which never happened.

Ki
Review №99

This place is nice its small but enjoyable and the dj plays good music drinks are not bad either

Cj
Review №100

Excellent place to hang out. Drinks are a little over priced but the service and ambiance made it worth wild.

Qu
Review №101

Very small. Very expensive. Better places to go, However if you’re in the area, this could the last resort, I guess. No shade.

Ge
Review №102

Nice atmosphere, good place to spend a night. Good drinks hookah flavor options.

Hi
Review №103

Had a great experience building that spot but not only me Had cool couple of guys help me out on the fun project .. love it ..

Po
Review №104

The worst hookah and very high price. if you are a hookah fan avoid this place.

Ka
Review №105

Music 🎶 is a nice mix but could use some more dance hall and afro beats.

Er
Review №106

The illest place to chill late night with the crew or your partner, definitely gonna recommend, great service and clean environment!!

Ro
Review №107

Expensive one hookah with four drinks was almost 200 and the hookah alone was $40 overall ok serves

20
Review №108

Amazing bartenders an hookah very polite an good environment must check it out

Ti
Review №109

Bring Cash Cash machine always no working

Ta
Review №110

Over priced and dirty hookahs...4 angry orchards and 1 hr of juicy fruit hookah 94 bucks will never go back

Ma
Review №111

Nice spot to chill for hooka appetizers and music

Ke
Review №112

Customer service was poor! And it’s Cash only I can’t do cash only business. You’ll need to accept cards.

D
Review №113

Expensive drinks too much damn Ruckus ghetto crowd and your occasional fight Friday or Saturday or both Donald Trumpwill definitely not be at this place LOL

Ri
Review №114

Place is very clean and the bartenders was mad cool and great music🤝🤗

Sh
Review №115

I wish there was a no star button for this.. False advertisement is clearly what they are aiming for.. To much negativity to type so I’ll just say it’s not worth it

Al
Review №116

Great place to hang out. The only two things that bothered me was that its a bit pricey and the space is small

Je
Review №117

Good hookah and very different. Kind of pricey though

Ra
Review №118

Drinks were great, music was nice. Great vibe.

An
Review №119

Not the best bartenders but the hookah is great...

Ad
Review №120

Cool Crowd. Nice Vibe. Drinks are good! Definitely plan on returning.

La
Review №121

I had such a great time here that I dont remember what happened! Maybe it was all an illusion! ✨

La
Review №122

Hookah’s are way too expensive. Small spot but good on the eyes.

Sh
Review №123

Clean,friendly,great music, great cocktails.Loved everything about it

ca
Review №124

Good atmosphere, good crowd ,good drinks and good music. What more can I say.

Ad
Review №125

Homegirl Jay & Jamie really are the best they made the experience mad lit And i will come baxk

B
Review №126

Really nice place. Everything was top notch. Cant wait to go back.

An
Review №127

Its too lil in there. No space to move around. But the vibe n crowd was lit...

Re
Review №128

Always a good experience. Drinks & hookah are always slamming!

Ca
Review №129

Attracts an inmature crowd who constantly dont know how to handle their alcohol and want to fight. This goes on every weekend.

Ky
Review №130

Love this place. Has so much choices of hookahs.

HE
Review №131

It was a great place to go.

pi
Review №132

Beautiful, clean,great service, awesome dj had a great time .

Be
Review №133

Great service. Great people... always feels like home

Ja
Review №134

Best hookah Ive had to date.

TO
Review №135

Nice place just was not enough people and the dj sucks

tr
Review №136

Its a good time the staff is nice and the drinks are good

Ta
Review №137

This Place was overpriced they were rude i will never come Back here and the drinks were water downed

Vi
Review №138

Enjoyed my night even though you have an hour and half.

Ha
Review №139

Hookah was good but they over charged me , And very bad bad service .

Ni
Review №140

Love this place!!! Great music And Drinks!!

Vl
Review №141

Very boring. Hookah wasnt great. Music was blah

De
Review №142

Great atmosphere. Parking can be hard depending on the time.

Al
Review №143

12/9/18 was the first time their and I had an amazing time.

Xa
Review №144

Good apot gets crowded from military guys. A small venue.

cr
Review №145

Bartender was on the phone the whole time. Mega rude. Trashh.

Fe
Review №146

Great music,awesome ambience and great service

Ju
Review №147

Drinks are good, but hookahs over priced.

Ad
Review №148

Its beautifully classic and admirable the lightly laders

Ri
Review №149

Didnt like the atmosphere and the people were rude and gangsta looking

Me
Review №150

Love it here! Drinks are strong tho.

Bo
Review №151

This is our spot we’ve Been going here for years

Re
Review №152

Cash only and a Covid fee there are others places to go to

Ha
Review №153

I got there just before they closed. The people are friendly.

Ti
Review №154

Great drinks. Nice music

Fr
Review №155

Good drinks, cool bartenders, and good music

Le
Review №156

Their drinks are way too sweet.

Sh
Review №157

They mint hookah and blue long Island is everything

DA
Review №158

Its ok. Hookas a little over priced

Yo
Review №159

Chill spot. Cool vibes. Nice place

Mr
Review №160

Dope place. Worth the drive from upstate

Ch
Review №161

Its a american club. i prefer mixture of 🎶

St
Review №162

Loved the hookah and drinks.

Ma
Review №163

Very clean , very professional, good music

He
Review №164

Its kool

Kr
Review №165

The bartender are on point and the music, drink and hookahs are on point.

bu
Review №166

Nice spot to chill and have a drink and a hookah

Jo
Review №167

Under new owners, so I am unsure of how it is now.

Jo
Review №168

Doo doo do do dooo (Chris brown voice)

Sh
Review №169

Music Was Ok... Drinks Were Nasty

An
Review №170

Great service and very kind people

Ch
Review №171

The best bar hookah bar in the Bronx

ar
Review №172

Best place to go have a drink and smoke

Am
Review №173

Wayyyyyy too over-priced for nada

Ju
Review №174

Great spot for drinks and hookah

Be
Review №175

👊

ba
Review №176

Very expensive but a nice place

Ja
Review №177

Cool vibes. Kind of small

fr
Review №178

Had a great time there😊😊

vi
Review №179

Too expensive hookah and drinks

Je
Review №180

Way to expensive for no reason

Fl
Review №181

Best Hookah spot in the Bronx

As
Review №182

Love them

Da
Review №183

Real nice

Si
Review №184

Chill spot. Great drinks

La
Review №185

Good spot

Mi
Review №186

Very friendly atmosphere

Iv
Review №187

Drinks are way to pricey.

Ro
Review №188

Nice low key spot

So
Review №189

The spot is chill vibez

Yo
Review №190

Horrible horrible !!! Expensive and wack

El
Review №191

The owner is rude as hell.

Ka
Review №192

Too small

Sa
Review №193

It this place 420 friendly

An
Review №194

The best atmosphere in town

Ch
Review №195

Great first date

Ro
Review №196

The great hookah :)

al
Review №197

Rockin to motown at the circle

Ti
Review №198

Love it

M
Review №199

To much one color.

Information
93 Photos
199 Comments
3.5 Rating
  • Address:3229 Westchester Ave, Bronx, NY 10461, United States
  • Phone:+1 929-420-3676
Categories
Working hours
  • Monday:8 PM–2 AM
  • Tuesday:8 PM–2 AM
  • Wednesday:8 PM–2 AM
  • Thursday:8 PM–2 AM
  • Friday:8 PM–4 AM
  • Saturday:8 PM–4 AM
  • Sunday:8 PM–2 AM
Service options
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Great beer selection:Yes
  • Great cocktails:Yes
  • Live music:Yes
  • Live performances:Yes
  • Sport:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Dancing:Yes
  • Food:Yes
  • Food at bar:Yes
  • Happy-hour drinks:Yes
  • Happy-hour food:Yes
  • Spirits:Yes
  • Wine:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
  • Trendy:Yes
Crowd
  • Groups:Yes
  • LGBTQ+ friendly:Yes
Planning
  • Accepts reservations:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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