Really good selection of vapes, bongs, glass pipes, delta - 8, cbd and a small selection of Kratom products. Everything is a bit pricey compared to purchasing the same type of products online. Great customer service from the majority of the staff that work here. Location is open 24 hours a day, 7 days a week. You also can earn reward points on each purchase. These points can be redeemed for in store credit ( excluding Cbd, Delta 8, and Kratom products).
My favorite spot to go I always go to the 1 on Southmost but wanted to go check out this location and I highly recommend these locations they open 24/7 for all your smoking needs they gotcha trust me .
Called in and asked for a specific product. Female worker said yes we have it. I come in 30 minutes later and the same woman says oh no sorry I didnt check, we actually didnt have it. I then ask about prices on other, higher priced products. Employee then told me I was being rude, and refused to sell me anything. When I asked for her managers name, she threatened to call the cops on me. All because I came in trying to give them business for a product they lied about having in stock. Wow will never be back and I hope you fire the employee that is losing you business!
Oscar deserves a raise! He was so helpful . I had an issue where i always break my carts. He showed me this one item that hides your cart so you wont break them. No one in a vape city has ever been so helpful. THANK YOU OSCAR!
Is it cheaper (than other stores in Brownsville) and conveniently located? Yes, but the product I purchased hardly did anything, bought 3 boxes for nothing and girl was eating while she was charging me.
Highly recommend cool staff super helpful 💯
The worst experience ever would never come to this store. Manager the worst just purchase an item told 60 days for return and told they sell the pods. And come out that they don’t even sell the pods on either store. Manager says that I can’t change return the item.
Dont like that on the blunts they over charge you all the time depends the cashier is what you will be getting charged,maybe they do the same on other items idk..but Ive bought the same 3 different packs of blunts and they always charge something different ,is getting ridiculous 9,10$ fr 3 packs of blunts,, myself Im going back to gas station blunts atleast there u pay what the blunt says!!
Bought a $100 vape about a month ago and the sales person said “oh yeah, we usually keep these in stock” been to 2 different stores and do not carry the Z series. They up sell you . Do not shop here. Spend your money elsewhere. they never restock.
Very good attention and patient while explaining. Good prices and pretty good promos. Had a bunch of questions and they were able to answer them with ease. Do recommend. Additionally open 24/7 even now so makes it my to go place.
Night Shift Amazing Customer service Shout out to Jaz
Predatory prices due to being open 24/7. If you cant afford to offer optimal pricing while maintaining competitive pricing, there is no advantage to going to you guys. Base score is 1 star, but based on staff communication and helpfulness I raised it to 1 star. I went in knowing what I wanted so I interacted minimally and the employee was just a cashier basically and was just nice and quick.
Letty was very helpful, friendly and gave a sophisticated experience. Super clean great music will absolutely come again.
Very clean , Organized Store and Great Customer Service Reasonable prices
Leo was awesome great customer service! He greeted me as I walked in he is very knowledgeable of products and went over and beyond!
Isabell 5 star always nice and welcoming.
Amazing and helpful staff. I wasn’t sure where to start or what to buy when I started vaping and they were so patient, informative, and kind. Their hours are awesome! Open 24 hrs…yup,I highly recommend Vape City.
So I arrived here and i was instantly greeted. T made our shopping experience a positive. She was very knowledgable and helpful w my purchases.
Chris Carr manager does not know anything about customer service needs more time in training , the young kids that work there know more about there inventory and customer service then the manager. Before you do your perchase make sure youayou happy with what you buy manament does not except returns it doesnt matter if you have the receipt .
Great customer service
Very good customer service , Miguel helped me out a lot made the experience very welcoming and easy .I highly recommend to buy here .
They say open 24/7 and we go at 11:30am and its locked. The sign was flashing open and other customers were also outside waiting. No good.
Enrique expressed amazing and friendly customer service! Very knowledgeable with everything in stock, and had the answer to every question I asked! Great service!
Staff not super friendly or helpful
Been coming here ever since they opened and the staff have been nothing but helpful to me, always providing numerous options for one sole product I have in mind as well as making sure I know how to use the device properly before leaving. An overall friendly environment👌🏻
Great store awesome staff come check them out! Miguel serviced me thanks great customer service
I work graveyard myself. Vape city being open 24/7 puts my mind at ease knowing I can visit anytime, day n night. Good people good prices. Will definitely be coming back.
Lovely experience at the store, Isabel was very welcoming and helpful when it came to choosing what I should buy. Would recommend this place to anyone.
Got here at 1:00am to find out theyre 24/7!!! Yes!!! 24/7 serviceDanny was very informative and helpful throughout the process he was very patient while showing different flavors and such...I would definitely recommend anyone wanting to get your vape fix to come to vape city Brownsville on boca chica
Excellent customer service! total recommend
Great service from Eli he was rlly good he needs a raise he be giving us the best details on our questions
Great Store! Open 24/7 Miguel help me out on all the questions I had. GREAT Service!
They need to train people to know what they are selling? Horrible return policy and rude manager who doesnt value return business,last place you want to shop the only thing they have going is they are open 24
Its 24 /7 I broke my vape and they were the only one open before 9 hr drive back home thank God!!
Great customer service, I was assisted by Miguel, really knowledgeable and helpful in every question I had, I highly recommend it
Great customer service and the best products! Highly recommend
Someone PLEASE fire that big guy that’s rude as soon as you walk in. He worked on April 21 @ 11 pm. Honestly this is probably the first time I had a bad experience
Came in and Dani helped us pick out some juices and gave us advices on certain items! If you’re looking for a vape/smoke shop here in Brownsville, this place is it! Great customer service!!
Buyer beware this store is selling unauthentic products. My sole purpose of this review is to help others find out the truth. Employee and manager have a very unfriendly attitude. Not a good place to visit. Awful experience
I went in and asked the clerk for delta products. He sold me a cbd and then refused to exchange it...buyer beware
I love the store because it have everything that I need and they really treat you right so this store is the best ❤️
The customer service was great Miguel helped me look through the wide variety of hand made glass pipes and I found the one for me
Miguel had great customer service neat and well kept store great place high recomended!
Great customer and good happiness and very care and patient with what I needed and wanted he made sure I got what I needed and help my needsThank you so much ❤️Danny & KatyCOME ANS VIST VAPE 💨 CITY BROWNSVILLEASK FOR DANNY
Miguel had great service. Helped me find what I was looking for. Store is very clean.
Best experience Ive had, got everything I needed best service best products with my boy dan .
Danny monster of a sales man extremely great service would def come back thank you so much!!
Highly recommend this place. Erica makes you feel like family and helps you with all the different products available.
Miguel gave me customer service its a great store I highly recommend it
Enrique & Ismael were a great help and service to me and the store looked great at night!
Very helpful excellent service. Help me answer the questions I had. Highly recommend.
Great customer service! Rachel knows how to sell but i love shopping here anyways great shop
Pretty good customer service, Monica can help you out in your purchase!!
Great costumer service miguel was amazing! Great store great prices and highly reccommended.
Love buying products from this place they know all about what theyre selling
Miguel who helped me, was sooo undstanding and patient. I was indecisive about a gift for my partner and he helped me pick out the best gift! Thanks guys!
Im honestly happy they decided to move to the valley, they have everything unlike kost local Vape shops. I definitely recommend this place 10/10
Talked to Kike, very knowledable and helpfull finding out what i needed. Definitely recommend this place
Awesome customer service - look for Erica !Recommend 100% open 24/7
I was able to just walk in get some great recommendations by Enrique and make some solid purchases 10/10
Very friendly and helpful staff, love that it’s open 24/7.
Had a great customer service with miguel , i highly recommend this store !
Customer experience is good . New hire Ismael helped me out. Check it out
Excellent customer services by worker Tatum is a really clean store too! ♥️
Great customer service! Danny was amazing help! Best place in town for vape/ smoke needs!
I’m kali I went yesterday and the guy working night shift was totally badass he helped with everything MUCH LOVE TO VAPE CITYYY❤️❤️❤️❤️❤️
I didn’t buy nothing but the staff was friendly when I came in just to look around
Great costumer service from my man Danny will definitely be coming back!
Good customer service..Miguel was a good help! Best place in Brownsville
Our first time coming to Vape City. Miguel was very nice and helpful with the information. High recommend!!
Great prices! Best shop in town s/o to Erica!
Great customer service, staff is super helpful. Love this store for all our vape needs
Miguel had great customer service. One of the best vape stores in Texas.
Best damn vape shop!!!! Super helpful and get product and especially service! Super recommended 👍
Erica was very helpful in making sure i bought the best product that was for me.
Really good customer service he helped find exactly what I need it
Erica gives amazing service, great products great prices 🤑
Good service! Danny helps me a lot with all the products
Last time I will be there management does not know what they are doing cloud 9 is way better
Outstanding place. Huge selection, and great price. Highly recommend
Amazing service ! Very knowledgeable and answered every one of my questions !!!!!
Best vape store in town always have everything in stock. Great customer service
Val gave us great customer service and very respectful.
Frank had awesome customer service will return again
Great selection of vapes, awesome prices, kinda feels like a library
Super helpful and great people, would 100% recommend
Great costumer service! Thank you isabella
Great service, super clean store, and friendly staff!
Great place in town great costumer service thank miguel
The best vape store have everything in stock and Outstanding prices Best recommend
Erica really helped me out today!! Great service!!
Very helpful and knows there products. Recommend for you vape needs
Excellent customer service, excellent products, my go to vape shop for anything vape related
I love that it’s 24 hours, and the customer service is amazing!!
Great shop! Amazing & helpful staff 💯
Highly recommend Danny the best sells asociate..... good assistance
Great service and very helpful in finding what you want. best vape store
I love coming to vape city late at night. Dany always gives A1 service 👌🏼👌🏼👌🏼
Had a great customer service with Miguel great store highly recommended
Great service! Friendly people
Miguel was very friendly and helpful. Was very quick.
Perfect service with Leroy always hitting this place up
Miguel attended me well gret costurmer survice
Not very responsive in their social media accounts.
Dont waste your money here!!
It is good I enjoy how there open for you 24/7
Miguel had great service knew his stuff
Great location, great service! 10/10 recommend
Great place to shop at for vapes!! Ask for miguel very helpful! Reccomend the place!!!!
Great selection of products and very helpful staff
Awesome service from Miguel. This is the only vape store I go to in Brownsville.
Open 24hrs is so convenient, friendly staff and always neat
Great customer service
Awesome customer service from leeroy and good prices!!!
Best vape store. Ashly your the best great service. That you.
MAKE LEO THE MANAGER, best customer service in town.
Danny provided us great customer service!
Great 👍 place to get your smoke supplies at a good price.
Great experience very experienced employees!
Bad management going to run store to the groung needs more customer service
Clean and friendly place the worker enrique help me a lot...
Super awesome customer service by Erica!
Erica was great help best smoke shop in town!
Grave yard manger got great service no cap
Miguel very knowledgeable and awesome service
Great service, Erika was very nice!!
Juan help me out an is kind with hes customers
Miguel had a great customer service great store i highly recommend it
Its a very good place to get very good vape items
Awesome customer service from Danny!
I like the atmosphere here. Its 24-7
Great customer service by Miguel
Awesome device and great selection
Very satisfied seller erika👌
Good prices and selections
Great service covid free .
Friendly, helpful, plenty of variety.
Great customer service
Good customer service
Outstanding customer service
Best pens come here ..
It’s a good station to stop by !!!
Love vape city its dope
Erica was really helpful
Best place ever
Awesome store
Awesome place!
Best vape store
Really good!!
Great service!!!!
Great place
Erica was great!!!
Danny is good
Bad!!!!
Excellent service, Miguel is a great employee and takes his time to help you and answer all your questions. A very good experience.
They provide excellent service and moreover, whoever attended to my Leo, I really like their service, they were very kind.
Everything was very good, the guy Enrique, to all mothers, but problems with the store, the roof had a hole and water was spilled. 5 stars because they treated me very well.
Danny is the best there, he helps you with everything and explains things well. I only go there because he is honest and tells you what is best.
Excellent service, very good products and very clean, I recommend itIsrael Glz
Miguel told me about the Vape City store in Brownsville, good service, better quality.
They assist you promptly and resolve any questions and they are bilingual.
Good place if I found what I was looking for
Very good
No guarantees
Very good
Well recommended
Excellent treatment thank you