Recently, Ive had a habit of dropping devices and damaging them. The manager and staff are always incredibly helpful and willing to pick up, or transfer, a device Im looking for. Great customer service!!
Very friendly staff, great rewards program, discounted products, all things vapey
Friendly, helpful staff. I was able to find what I needed at the best value.
Went to the East Brainard location. Taylor was super helpful both days I was there. My wife thinks the other guys name was Lex but we dont remember.They take the time to find out your needs and wants. Spent as long as I needed picking a flavor. Very happy with the rewards program. Best vape store experience Ive ever had.
Been shopping with these guys exclusively for years. Great prices, and even better customer service. Olivia and Easton were super helpful this evening as they always are! They have it all, delta 8, juice, devices and coils!
All of the stores are terrific, but I need to give a special kudos to the Hwy 153 store! Nick was super helpful with suggestions based on what my flavor preferences were. Dylan was also a great help as well! Thanks for always making it a great experience!
Great store, very clean and great prices. Even better customer service.I was passing through on business and went into this vaper store for a coil. I picked up the wrong one. The staff replaced it with no problems to the correct ones and gave me an upgrade to the 5 pack at no additional cost. Highly recommended!
Best vape shop in Chattanooga. Every employee I’ve encountered is super helpful and eager to answer any and all questions. I refuse to go anywhere else!
Dude, every time we come here they are always so helpful. But Paul and Robbie keep us coming back. They are so knowledgeable on all the new vapes and take care of our vaping needs. They let us know about the deals and recommend new flavors. Definitely recommend.
I wondered how they could afford to pay so many employees on the clock at the same time, but when I saw the receipt it was obvious. I was able to choose the number of coils I could buy but when I asked to buy 1 replacement pod I was sold an entire 3 pack without being told. You can buy all these products for less somewhere else and not have to deal with 3 different employees to get it.
If I can help it, I will NOT shop anywhere else. Chatt Vapor sold me a great product multiple times. Other places wanted and did sell me watered down or a diluted product that did not last. So I will NOT be going back to that other place to get a diluted product, when I know I can get GREAT and Lasting products from Chatt Vapor. Plus service was outstanding too.
Staff is awesome. Selection is great. And the hours are nice since I can’t usually get there until later in the day. Can’t recommend this place enough and I always appreciate doing business there.
Great place !! We are visiting from MS and Paul was wonderful! Gave us great recommendations on a new Vape and place to check out in the city . Would highly recommend this place and ask for Paul !
Great customer service. The woman helped me find what I needed and took the time to show me how to fill it up and charge it. Great experience. The sales woman name was Lauren
Totally recommend this place before other competitors. If it wasnt the vast amount of inventory that brought me in week after week, it would be the great customer service they bring to the table. Totally want to shine the light on Cody Green, Taylor, and Sean The Golden Star of the company. Absolutely great place to kick that nasty cancer stick addiction most of us have.
Don’t bother going to this location. The staff seems to change often along with how much they charge you for products. I got charged double for a pack of pods that are always $10 for 2. At this point it’s better to just go online than deal with people who can’t do there job correctly. I won’t be going back!
Some of the best customer service around . Very knowledgeable on all of the products ! I would quite literally drive from anywhere just to come to this specific chatt vape 😂
My go-to vape shop for years now because of their selection, great service, and knowledge of their products. Now that they have added CBD products to their selection there isnt much reason to go anywhere else.
I buy from them every week. Amazing prices. My hubby loves the banana nutbread. He has bought this flavor every week for a year. We drive 57 miles for this faithfully every week. The staff are great and they always have other great specials. They send us discount coupons several times a month and treat us like our business matters. I recommend this vape shop to everyone.
Had to make a google account to make a nice review about Miss. Hannah She really is patient with us old folks she made sure i got exactly what i was looking for in a mod. Such a sweetheart and the cleanliness and professionalism of this store is very good will be returning.
I always have a good experience at this location, but I went in today to ask about my Vape not working correctly. The staff member explain to me what most likely went wrong and then offered to trade one of his personal units to me for the time being until I could get a new one. I don’t normally write reviews but this is the most customer cared location I’ve ever been to.
Im out of town and need my vape juice, which is a very common juice. I went to 2 different vape stores with no luck. I stumbled upon Chattanooga Vapor Co. Let me tell you that I found a great vape store. Very professional customer service thanks to Bree and Robbie. Very knowledgeable and welcoming. The store is very well organized, clean, and fresh. The place is amazing! If I lived nearby this would be my go to place for all my vaping needs. Thanks Chattanooga Vapor Co for fulfilling my needs when I was in a pickle.
By far my favorite shop to go to. Employees are always friendly and very helpful when choosing gets tough. Interior of the shop is always very clean and presentable. Would recommend to anyone looking to quit smoking or who enjoys the hobby!
One of the owners immediately reached out regarding the issue I experienced and gladly agreed to resolve this problem by allowing me to exchange the device with something else as soon as I can go by their store. This type of customer service really said a lot and turned things around so I look forward to continuing my business with Chattanooga Vapor Co.. Misunderstandings occur and the owner made it right.I’m very disappointed with the store and mostly the owners. A couple of days ago I went in to purchase a device. I was looking at the Vaporesso and I asked the lady assisting me if it was equal or better than my current Innokin adept device. The lady assisting me said that it was as good and actually better than my adept and that the battery would last the same. My adept gets me through all day from about 9am to about 1am after midnight. Sadly the Vaperesso gets me from 9am to about 6pm max after trying it for 2 days. I went in to see if something was wrong or to exchange it since the difference was tremendous in comparison to what I was told the day of purchase. The manager working today was very polite and understood my position so he said he would do his best to see what can be done. After the manager went in the back and spoke with the owners they refused to exchange and only offered a max of a 25% discount if I purchased a new device. I asked the manager if he understood my position and that I would not be able to come back as I felt I was not told the truth when I purchased the product and he understood but could not do anything since the owners would not allow it. I’m disappointed as they would not do the right thing and exchange a product that did not meet what they said it would do so I have lost my trust with this company and the owners.
This business does not stand behind the quality of their juice , nor do they care about customer satisfaction.** In response to the business response: I did not ask for 4 bottles of different flavors, I asked for the 100ml bottle that I had purchased the day before to be replaced since it did not taste right, it had a strong chemical taste. The opportunity to resolve this issue should have been while I was standing in the store not days later and only because I gave a poor review.
Very nice people here. If I ever have a problem they always back their products.
I always love going into the vape shop. We’re always greeted when we walk in. Hannah and Amber are very friendly and good to us. The best managers are Taylor and Philip and they are also very good to us. Chattanooga Vapor is by far the BEST Vape store around!!!!!
I was pretty much ignored from the moment I walked in the door until I recognized an employee from a different store. When I sat down to try juices, a different employee came up and made me feel rushed. He stood in silence and tried to get me out as fast as be could and made me feel unwelcome. Horrible experience at this location.
Chatt Vapor is the best vape chain in Chattanooga. Ive been to a few of their locations and every experience has been great. They are frieny, give great advice, and are patient with all of my questions. Evan is a great employee who went above and beyond when I had an unorthodox request. I couldnt recommend this business enough
Chattanooga Vapir Co is the best vape shop I have ever had the pleasure of shopping with. They have a huge selection of juices to choose from and their mods are always top notch. The customer service is second to none. They treat each customer as family and have always helped me when I’ve had an issue. They really go the extra mile!
Always friendly and fast. Good people to just chill with after a long work day. The prices are competitive and their stock is always fresh. Have never been let down here.
Really wonderful. The staff is super help and kind. There is a huge selection of juices and vapes. The staff was more than willing to help fix my vape and help me pick flavors that I would like. Prices were more than acceptable. Id reccomend it to anyone.
Went in to get some general information on switching from Marlboro to an e-cig.... The guy there explained everything I asked about & was very patient and even went over all the options and what sales the best! With out asking he went over the e-juice types, options,and nicotine mg. Their e-liquid to me is the best by far in the entire Chattanooga area with the premium now being the best Ive had!
Nice shop. Helpful staff. Well stocked with a wide variety of mods, juices and accessories. Also, the shop has great hours. Theyre there to help me out when I need them.
The staff are always helpful, professional, friendly and knowledgeable. I absolutely enjoy every aspect of this business and experience with them.
Loved this place but they sold me old juice. I came back in to explain this and both of them mansplained to me what I literally told them lol. I just walked out instead of debating it because if you received a shipment of juice that is altered in any way, send it back lol dont sell to customers. Pachamama is a light clear juice and they tried to convince me this brown goo was ok. It looks gross in my vape. Guy repeatedly suggested coil burners , then admitted he only Vapes the highest menthol so he doesnt really know. Look, Chad, Ive been vaping for 2 years now. It has been more error than trial. But you cant be out here using citrus in ADV. Suggesting I lower the mgs so I can taste the complexity.Im trying to catch a nicotine buzz not have a neckbeard vape tasting soiree.Bottom line, dont sell old vape juice, its not that hard.Yes I would recommend to a friend just ask them to open the box to check it first because you heard on Google Reviews that they are shady, blame me idc, I will still have to go in there because I dislike Vapor Tonic even more than here.This is for the East Brainerd location, not downtown, they are great down there.
After going to 2 shops to find the coil I was looking for we ended up here. They didn’t have what I needed but was still able to help me out and hook me up with a new tank and new juice. Super clean shop and less than a mile from my house.
I absolutely love this plac . They always have what i need and I have never had a bad experience with the people that work there. They have helped me out a lot and I recommend chatt vape to anyone. If its your first time or youre an experienced builder then stop by
Went there to get a basic set up and they took care of everything I needed. The employees were very friendly and very helpful with any and all of my questions. I highly recommend them
There are a ton of options when it comes to vape supplies. I recently moved to Chattanooga and went to a few different places before discovering these guys. Take your pick on any location and youre going to get great advice and friendly environment. Highly recommend!
Have had many positive experiences here, most recently about 2 hours ago. In another state currently and my Efest LUV V4 charger quit working, called them up and described the problem and they relayed to me the solution. Freshly charged batteries now 😊
Andrew and PhilMoney was so very helpful and took the time to show what was best for me. This is my 1st and I am so happy they were there for me. Thanks guys you both Rock!
First time going this shop and I really liked it. The employees were so helpful and gave good advise being that I am new yo the vaping world. Definitely would recommend this shop to anyone.
Very friendly and helpful staff. Always on point with liquid recommendations. Always go above and beyond with customer service issues, even on high end RDAs. Helped me out with an issue on my Kennedy 25 this past weekend.
Hannah and Amber are the best, always friendly. The management team Taylor and Phillip always there to help as well. A great place to sit and vape and talk. For the best experience buy what you need and vape with these guys and gals ....
New to vaping. Former smoker under stress and didnt want to start back. They set me up with a great vape, a couple of yummy flavors to try (LOVE the peach raspberry), and extra coils. Thank you thank you. Guys, you might get it a bit cheaper online but support the local stores PLEASE. I know these guys deserve it.
I was visiting from out of town. And came to this shop because it had good reviews. I had my fiancés vape in my pocket. I accidentally hit the button while it was in there and ruined her coil. She is pregnant and has been weening herself off of smoking. She was upset. So, when I came into the store to buy a replacement coil, she told me she didnt feel good and started grabbing her stomach and said she needed to go to the bathroom. The guys in the store said there was no bathroom. They told her to walk all the way to the end of the strip mall to break out games (which ended up being closed). When she walked out of the store because it was an emergency, I asked the 2 guys at the counter if they really didnt have a restroom. They said it wasnt public but they did have one. I said, well she is pregnant and she really needs to use it.. They just said sorry and gave me a look that they could really care less. I took back our vape and notified them that I would not be needing to purchase anything anymore. I am taking my business elsewhere due to the fact that they were so heartless towards my pregnant fiancé.
Bought a VooPoo Drag S from here this past week. I LOVE this thing! I liked that it was explained about the salts v regular. I had no idea it was an option! Very cool! (Though too much nic in mine makes me shake so I cant salts haha) I love the juice I got and have already cut down on cigs to maybe 3 in a day just bc I prefer the flavor of the juice. (I found out I am allergic to TOBACCO YALL, so I decided it was time to see if vaping was easier on me and it has been!) So thanks guys! I will DEFINITELY be back!
Great service everytime Ive went. I love it. Always nice, in a difficult customer. New to vape and everything to do with it. They help me find juices Ill like. Great service.
Amazing staff and a copious amount of juices and devices to choose from. The staff is very knowledgeable and will help you with anything you need. They definitely are Best of the Best for a reason. 💯👍🏻
Ive always had great service and the staff is more than helpful and friendly. I have been going to Chattanooga vapors nowfor over a year I still get the same great service and sometimes they go above and beyond and its even cooler when you get the points and you get five to ten bucks off of your total.I go to the one in Hixson always even though I live in ooltewah I have been to one other one but theres just something about the one in Hixson I love it. because if vaping I have almost quit smoking Im down to maybe two packs a week if that so thats pretty good considering that used to be two packs a day if you want good service and good prices I would go to Chattanooga vapors.
A bit pricey on some things, they have a tendency to sell you more expensive things than you need which is buisness./shrug but if you say hey im new to this and want a starting vape, being offered a 75$ item isnt likely to get you wanting to start.but they have lots of variety, and normally have Good suggestions on flavors, in addition (not during current crisis) you can sample flavors
Asked if they could order me a specific flavor, guy said no problem. I periodically checked back to see if they had gotten it in for a month, and no. The guy said that was the one thing they didnt order... Okay, so went for another flavor, then he tells me they are discontinuing that one as well? Done. Wont be going back.
Came here with me son.. He bought a vape didnt have it 2 weeks, it messed up didnt take it back for refund we live 2 hrs away. But over all .. the gentlemen that assisted us was very helpful and patient. Note: need to inspect the quality of the things your selling...
I came in twenty minutes before closing. Ensley was the first person I spoke to and he walked me through the whole process. I had been given my first vape, but it needed batteries and a coil. He hooked me up with everything I needed and even showed me everything I needed to know about my vape. Couldnt have asked for a better experience.
Excellent selection of eLiquid and vapes. Over 100 Premium flavors. Stuff like Cuttwood, LostArt, Cassadaga, Bomb Sauce, nktr, Aqua, Naked, Daily Dose, 13th Floor, Air Factory, Sweet Shack, Charlie Noble, Pinup, and Humble, just to name a few. Comfortable shop to be in, even when there are a bunch of people inside. Employees were upbeat and approachable. I think I found my vape shop!
I love this place. All the guys are really cool, but Evan is the guy that always helps me and he’s super nice and helpful. I’ll never go anywhere else.
Made my first visit to this store. Freindly staff with personality. Hell Im going to be happy when they open up in Ooltewah. Ill be looking forward to the opening!
Very friendly and knowledgable staff, an incredibly wide selection of delicious juices, a vast selection of mods, tanks, and toppers. Everything you need whether you are just starting to vape or an experienced vape user.
I was sold different coils than what I asked for. Looked like a bunch of adolescents drooling over a female customer on the night shift. I wont be spending my money there anymore.
Nice selection, decent prices and always a friendly welcoming staff and shop!
Very professional and knowledgeable staff. Great environment and experience every trip. Always have what I need and more. Thanks guys!
The employees in this store make it worth coming back over and over again. Ive been going there for years they have great product and great people!!!
They check ID on everyone no matter how old you look. As a Grandmther of 2 teens 14 and 16 thats wonderful to know someone is blocking them
This is a nice store with easy and accessible parking. Totally worth the trip and the gentlemen were extremely helpful on the phone and in the store!
Awesome customer service, very helpful and wont rush you to make a selection and wont push anything on you.
Every time we go to Chattanooga we make sure to stop here, literally the best Vape shop weve found in the US so far.
My favorite store to get anything for my vape . They are so helpful and kind and make sure that I find everything okay and leave happy always.
My favorite Vape shop, they are always helpful and good at suggesting things that I might like, this is my home store:)
Best vape shop I have found. They have a great selection of juices and devices also hardware. Also great customer service. Great place.
Friendly staff, clean building, and a solid selection of products. Never had any issues over the years.
One of the best vape shops if not the best around Chattanooga. Huge selection and friendly service. They also have great sales on ejuice.
Best Store EVER!! Employees are awesome and helpful. They help you learn about what mod you want and select the best flavors!
Love them...quit smoking years ago but love this cape store. Best service and product is consistent. Clean and safe.
Very helpful, knowledgeable staff. Nice selection, good prices.
Nice people. Really cool vapes. Cool designs. The juice is alittle pricy. Its a great place to go if looking for a vape, pen, juices, coils or batteries.
Poor customer service, employees have bad attitudes towards anything that isnt what they want to sell you. Overpriced products .Honestly save yourself some time and visit avail or vapor tonics.
I always enjoy going to this shop Daniel and Luke always make sure my needs are met and that I leave with everything I need. Suggest this place to anyone.
Great place! Daily Dose Morning e-liquid is amazing. Very good alternative for a cheaper unicorn milk.
Favorite vape shop in town! Everyone is eager to help with great customer service.
Knowledgeable, friendly staff. Great selection and prices on devices and juice!
Awesome vape shop! They have a ton of juice flavors, tons of devices to choose fun, and the employees are incredibly knowledgeable about all things vape!
My place to go too .
Service is very knowledgeable and friendly
Had to drop a few stars because after giving the guy my device he still gave me the wrong pods. i dont know what im doing, thats why i go to you guys lol
The man who checked us out was awesome! Best experience in a vape store yet... ONE...
They always have what I want an need an its affordable. And they are very helpful. Im new an they knew exactly what I needed.
They have what I need most of the time. Im happy to pay the premium of a brick and mortar to have a live person to which I can speak about vaping.
Excellent service all staff is nice An d helpful.
They have a great selection of juice, friendly staff, and a welcoming clean environment. Its my go to vape shop in chatt
Nice guys. Helpful and polite. Always in stock of my juice.
Everyone seemed to be knowledgeable and kind enough to pass my eye test. Its a vape shop, you can assume its chill, but still professional.
These guys are cool, I enjoy the atmosphere. Theyre professional, helpful and knowledgeable.
Love this place! Cade and Logan are the nicest every time and always help me find what I need quickly!
I highly recommend Chattanooga vapors co. In East Brainerd if anybody to ask to resolve an issue it would be Sean, great products, great juices, and a few great employees
Best place to purchase Vape and supplies! Love the staff! They are great peoples.
Great place answer all my questions and explain everything great salesman very nice people to deal with
Awesome service, selection and customer service. Always a pleasure shopping here!
Incredibly helpful. Listened to what I needed/wanted in an ecig and knew exactly what to show me. Walked with a new ecig and juice in under 15 min.
Love it!! Vaping is so much better than smoking cigarettes or cigars!! Super nice and welcoming staff!
Clean, and aesthetically pleasing store. The employees were knowledgable and very helpful. Thanks!
By far the best customer service of any of the stores. Thank you for being AWESOME!!!!
Usually very helpful and knowledgeable about all products. Very nice and helpful staff.
Very knowledgeable and took the time to show me the different types and let me sample the juices
I really like cvc there is always one close to where you are. And yes they got that 🙂
Very knowledgeable of their products .. Very helpful. Ill continue to go here!! 😁
The clerks are very friendly. And they have a large selection of juices including salt nicotine if thats your thing.
Courteous staff with a good selection at reasonable prices.
Great place. Great people. The best service you will get in town!!!!
Amazing staff! Will highly recommend over Emote Vapes or any vape store!!!
My trusty vape store for 6 months now. Awesome employees!
All locations equal, staff friendly and house blends rock. Tiger blood is my go to!!!
People are nice and helpful. Has a lax atmosphere and lots of flavors.
Poor service and overpriced devices. Better off going to Mountain Oak. 2 stars for hours
I like this store the people are very helpful and friendly any question that you ask them they always provide you with an answer
Ive had several experiences with rude employees. Many other better vape stores around.
Best line of juices with a wide variety to choose from. Friendly and helpful staff.
Good shop, typically the staff knows what’s up.
Haha the guys here are a joke. No help whatsoever! They discontinued my conversation mid topic when a group of their friends came in! Terrible! Seriously unprofessional!
Great staff. Always willing to answer questions. Large inventory.
The guys were great and super helpful! Will be back again.
Bought some CBD oil for my dog. Staff very helpful and knowledgeable.
Good prices on juice! I found out they have the AUDIO FOG juice line. Yaaaaaay
Dont buy the evdo battery pen. Mine didnt work at all and too pricey
Great place to get you vape supplies and the staff is knows what they are talking about
Been going here awhile. Great people in and out fast
Always my go to when Im in the area!! Staff is friendly and always up to help!!
So friendly and helpful. Walked me through everything
Very helpful to a new customer, gave information and instructions on use and very helpful!
This shop is wonderful. Great customer service.
Excellent service! Helped me get exactly what I needed.
Helpful staff, excellent selection of high quality products
Impossible to get anyone to answer the phone. Had a question about vape pens and had to go somewhere else.
Love the staff.... Great ppl and prices
Great Juice and accessories! The best place to go!
Great choices and extremely nice people!
Love this place. Hours really help me out.
Typical vape shop with a variety of choices and a friendly staff.
Love the people at Chattanooga Vapor Company! Top notch.
Always one point with this crowd.Great selection.
Poor customer service. Poor product. Would not recommend.
Quick and to the point. Has a wide variety of juices, mods, and tanks!
Great selection and knowledgeable staff.
Great prices, incredible staff
Friendly staff, havent been disappointed yet
Nice store with friendly staff.
Wonderful service great prices
Always happy to help and have what I need
Awesome people very knowledgeable and kind
Excellent Customer Service
I love chattanooga Vapor Company
This place has awesome customer service!!!
Best Vape Shop in Chattanooga, BAR NONE!
Everyone is super friendly and helpful!!
Awesome! And so very helpful.👍👍
Great deals and tasty juice
Very down to earth people. Very knowledgeable
Higher prices, polite but not really helpful
Great selection of liquids and coils
Always friendly and helpful.
Great place where are your Vape and needs
Arguably the Best vape spot in Chattanooga
Lilly Lee has gross hands.
Very nice and helpful people
Great staff super informative!!
Very helpful, huge selection
Good people very helpful.
Great customer service!
Great products and staff
Love it, except for the mandatory mask
They know their products
Has exactly what I was looking for today!
Good products and prices
These guys are the best..
Did not go there
Great service hate the mask
Very friendly service
They need more juice Variety
Very friendly staff.
Enzley is amazing! ;)
Only place Ill go
Great Shop!
Nice.
Friendly staff
Great staff
Great Service
Lots of knowledge
Unfriendly and terrible.
Wide variety of juice
Awesome experience
Good service