Every time I stop into this store I have a most excellent experience. Helpful, kind, and knowledgeable staff. They have earned my business as a repeat customer again today.
Love chatt vapor Co, always reliable, friendly and professional. Needed a replacementGlass for vape tank and had me set up fast, offered to help install and threw in protective rubber band to help protect the tank. Forgot to get her name, but shout out to her for going above and beyond normal customer service, it was a pleasure to do business here, beautiful smile and exceptional service, thank you!
Sheryl was super friendly and had awesome recommendations! The selections were crazy big, so I’m glad she was there to help me navigate! I would definitely recommend this smoke shop to anyone around and if I was a local I’d live in the store lol!
First time going there and it was a great experience. Sheryl was very friendly and helpful with product knowledge and informed me very well of current sales. Will definitely be coming back!
This company is amazing. They went out of their way to help me when I really needed it. Their customer service is fantastic. There is not another Vape store in this whole city that I would go to other than this one.
Every single time I go to Chattanooga Vapor in North Shore, its a phenomenal experience. They always have the answers to my questions, and always have a fantastic attitude.
Knowledgeable friendly staff. It’s a clean, welcoming place with a great selection.
Paul and robby are awesome ! The customer service here has been a pleasure as always
The fact that the employees actually use the products they sell means a lot to me. They have insights and pro tips to share with customers. Chattanooga vapor is the best vape shop in town.
Robbie and Paul were literally the best! I’ve never had such a full breakdown of products that aligned with what I was inquiring about. If you need a lesson in customer service, please interact with these two! Thanks y’all!!
Ive been coming to this particular shop for just over a year. Just about every time I go in, Im welcomed by Robert and Paul. These guys always have a smile and know what I want before I can even finish explaining it. I recently came in with an issue with my vape and they fixed it in about 30 seconds. The store always has what I need. All this added together equals me never even thinking about going to any other vape shop. This is the one. 100% recommend.
Sheryl was Amazing she got me right together even doe it took me like 30 min to decide 😂😂…THANKS SO MUCH SHERYL….
Great selections and great service, Paul was sure to help me out and find exactly what I was looking for
This location is hands down the best Chattanooga vapor I’ve ever been too! Every single employee is so knowledgeable to help with each item in that store. I love the sales they have with their juices and I’m just thankful for humans like these! thank you and I love this location! They truly have everything you need .. the one stop shop for vapor items! Great job and a great team there!
I had a great experience. Clean store, very friendly customer service. Robbie and Paul helped me find what I was looking for and we’re both super nice. Very knowledgeable!
Every time I come here the customer service is fantastic. I am helped to find the things that I want and when new products are brought in I always get told about them. Theyre very friendly. The store is always clean. And its just a great atmosphere and great process.
I’ve been to multiple locations and everyone has been really helpful and knowledgeable. I’ve never had a bad experience. However, Robbie at the Cherokee Blvd location went above and beyond to help me out today! He took the time to ask questions before recommending a device and he was spot on! I love it!! He was so genuine, polite and kind. I had an exceptional experience!
This has been a great shop. I’ve been going here for years now and I’ve never had a bad experience. Everyone has been very friendly and extremely helpful! They have a great team especially Paul he’s been a great help.
I have to say that the store is very clean. Great atmosphere. Robbie and Alex at CVC north shore location were very knowledgeable and helpful! Super friendly and definitely go above and beyond to help you out! Definitely recommend!!!!
Knowledgeable and helpful staff. They were patient for my first vaping experience.
This shop was super helpful. They helped me pick out a cool mod, and set me up with my choice of juice after patiently letting me try about 20 of them. They were informative, and answered all the questions I had (there were alot). Thank you so much Robbie and Alex!!!!
Super nice and really helpful. Good prices.
Very Knowledgeable and helpful. Great selection of products
ROBBIE & BAILEY THANK YOU SO MUCH!! This store is hands down the best stop for all your vape needs. Their customer service is always friendly and helpful. Anytime I have issues Robbie is always willing to help troubleshoot! GO AND CHECK THEM OUT they will not disappoint
This location was so much better than the location by my house that Im not going to mention. The lady working here was so helpful. As soon as I entered she greeted me very friendly and answered all my questions that I havent been able to get the ones at my local store to do for months. She was so knowledgeable about everything that I felt confident enough to purchase a new device and so far it far exceeds my expectations. I love it! Im so much happier with my new product that I will only be going to this location from now on. Everything looks in order and their gallery is top notch. Highly recommend you check it out!
Very friendly and helpful! Robbie and Paul are amazing, to say the least. I walked in with a problem with what I thought was my tank, but thanks to Robbie, he figured out exactly what the problem was. He went above and beyond to help me. I couldnt recommend this location more. Thanks guys! You made my day 🙂
Robby has made this location my favorite of the Chattanooga Vapor Co. stores! Ive frequented many (which began with Ringgold Road, then E. Brainerd, & Battlefield Parkway - zero complaints to any, theyve all been in recommendations and assistance!). Paul is also an awesome dude!The staff at the North Shore location are amazing -- they go above & beyond in giving the best customer service! The amazing prices, deals, & knowledge they give is unbeatable.100/10 recommend.
Alex & Robbi were 2 of the most knowledgeable people ive met in regard to the world of vaping. I had a mod that i needed a new tank for. They had me up and running really quickly. They also let me know some info about salt nicotine in reference to the mod i was using that helped extend the life of my mod which i really appreciated. Awesome clean store, huge selection, will for sure be back!
Always a friendly staff. Knowledgeable with their products and knows how to recommend the best product for you. Very well managed and will continue coming back to this location!
Called the Cherokee Blvd location last week at 7:50pm and was told they were closing in ten minutes. I was already on my way and was driving over 30 miles just to come to this location. Robbie and Paul both went above and beyond to help me out and stayed until I got there and didn’t rush me & made sure I was completely taken care of before shutting down and leaving for the day! He took the time to explain to me what I was purchasing, since I’m new to vaping, and answered all my questions before recommending what I needed to get my mod running! They both were so polite and kind, it totally made my day!!
Been coming here for a long time. Staff is wonderful. Paul always gives me all the knowledge on anything I could ask and makes great suggestions.
Very down to earth employees and knowledgeable service
Robbie and Paul are them boys. Always have what I need in a clean environment!
I love this place the staff is super helpful!! Customer service is 10 out of 10. Alex, Paul Robbie are always amazing definitely need a raise!!!!
My experience with Chattanooga vapor in North Shore has been awesome , the staff has always went out of their way to assist me with any questions i have. Very professional , as a business owner myself in Chattanooga i am very aware of how important staffing is.
Robbie your the man. Best customer service, I’m always leaving the store knowing more then when I walked in. Will go out of his was every time to make sure your happy and that everything was taken care of… that’s why this is the best store they have hands down!!!’ thanks man!!!
Always a great experience and Robby and Paul are always super helpful, really nice and patient and go above and beyond! I always recommend the Cherokee Ave location with all my friends!
I have never been to a smoke shop where the crew was as attentive and as informed. Robbie helped me find everything I needed. Awesome people and store!
Best place in town. Paul & Robbie are incredibly personable & provide sincere recommendations to me every time. Will be back again.
Bailey and Alex were EXTREMELY nice and helpful, it was fast and easy! Highly recommend going here
Such an amazing experience here!!! Robbie helped me with some questions I had and was a huge help!! Will definitely be coming back!!
Robby and Alex are awesome. My and husband and I quit smoking four years ago. The only way we could quit smoking was through vaping. We have always used Chattanooga Vape. Their staff have always been so helpful. They have great products. I went in today with a Vape that I just bought a month ago, and washed it in the wash machine. Needless to say it was not working properly after its wash. When I went in expecting to have to buy another one Robbie went the extra mile called his boss, and figured out that the warranty would pay for my new Vape. Thanks so much for all your help Robbie and Alex.
Im a Frugal person along with being indecisive. And that combination can be difficult. But even though it was 5 minutes till close the nice guy there the night of 3/28/19 didnt rush me dolls thats what I was looking for and how much I wanted to spend and ended up suggesting something that I ended up loving. Not to mention the consistency of their product which can be hard having multiple stores like they do but Ive tried a variety of their house cleanse which are all great and all the same no matter which one of the stores you go to. Thats why if youre new to vaping and maybe apprehensive about the process of choosing the right mod or the right flavor or nicotine level come here I can guarantee you youll walk away with a positive experience
Having worked for these people, I know how they work internally. Theyre sincerely good people and a good company whos first priority is always helping their customer. Be it advice, referring them to a third party or just offering an amazing selection in a clean store.
If you need vape, this is the spot! They have it all, and have the best selection. The guys are super chill and knowledgeable. Will answer any questions you have and advise you in the right direction. This is the only place I can find the best disposable vape I’ve ever used - Novo Bars (which they turned me onto)
I’ve been to Chattanooga Vapor a couple of times and have always had an awesome experience! However, Paul went above and beyond! Took awesome care of me, loved that he knew his products, and sent me out with three vapes instead of two. Thanks Chatt Vapor co!
Best vape shop Ive ever been to I wish I was a local here . The staff is so knowledgeable and friendly just wow
Great juice selection, diverse inventory and friendly and knowledgeable staff - I could have stayed for hours. We walked out with a new device and a small cache of juice. Best customer service we had in Chattanooga. Ill be back the next time Im in town.
I purchased a bottle of 3MG juice (Betty by PINUP VAPORS) the flavor is amazing but I was still having cigarette cravings so I brought the bottle in & they added nicotine to make it a 6MG no charge. The flavor is unchanged & they did a great job mixing it. They were extremely friendly and very helpful. After that experience I have to say that they go above and beyond to make sure their customers get what they are looking for.
Great selection and stellar service!I walked in after having quit vaping for years, and the guys listened, advised, and helped me find a solution that will help me quit smoking again. I was there for about an hour, and they were both kind, funny, and informative. Very happy!
The employees are always friendly and helpful. Big thanks to Robby and Alex, who answered all my questions, and helped me find a juice!
Get-to-the-transaction quickness that I personally like. Only place that carries my preferred items.
Loved the set up of the store. The staff was extremely helpful, and really happy that I could sample the flavors before buying. Definitely would recommend this shop
Employees not very knowledgeable on the juices or products. Advice: put the house blend out front so I dont have to try to listen for the employee to holler them from the back. The girl working was not very nice
Camped out the store to replace my failed mod. Knowledgeable staff, not pushy, gave honest pros and cons of all items. Helped me replace a much older mod and tank with components with similar hit and flavor profiles.
Paul and Robby are so helpful!! I loved my experience and will definitely be back!
Clean store and knowledgeable staff. I went in with a budget and they helped me pick the best fit without pushing a higher sale. They also offer ways to try the liquid so you are satisfied with your purchase.
Went in to just have my vape fixed, Robbie had it fixed in less than 5 minutes, was super nice and cool! Definitely enjoy coming here
Would not recommend at all! The people seem like they have better things to do than to help a customer. Short, rude, and an overall terrible experience. The store on hwy 153 is about the same.
Great staff that is very informative. They wont sell you something you dont need. Always has the flavors that I like. Atmosphere could use some work but otherwise a great experience.
CUSTOMER SERVICE!!!!!!!!! Everyone was so very helpful and not pushy in the slightest. Jackson in particular was more than knowledgeable, funny, and happy to guide me in the direction of what product would best suit my needs.
Very friendly shop very helpful very speedy it was a pleasure doing business that makes me want to be a return repeat customer satisfaction guaranteed......
BEST SHOP in Chattanooga and the surrounding areas! To start, I am NOT a hobbyist, I dont know how to build, and dont stay on top of whats new. I picked up vaping only to help kick the nasty habit of smoking cigarettes. But this massive and continuously growing industry can be a little intimidating and overwhelming for a newbie. Was about to give up when every other vape shop I visited acted like helping someone, who doesnt know their way around, was a nuisance or frustration. Then I found Chattanooga Vapor.Rusty and his team on Cherokee Blvd have always gone above and beyond to guide me in the right direction and help me understand the basics. Personally, I feel that their service has never been about the sale, but more focused on whatever problem I had or helping me find something I was looking for (hardware, juices, etc.). On top of this...Im positive that most of my descriptions were pretty terrible, but they listened and helped me find it (or something very similar) every time.Anyways, this review is already too long, So the moral of the story, I cant say enough great things about this team. This is the only shop I will go to. DEFINITELY check them out, if you havent already.
Very friendly and willing to help. Stick to their word and willing to do anything to make the customer happy. I have had problems with my devices coils burning in 2 days and recently started and they replaced the coils for free and even gave me an extra for my trouble and while there, she dropped my vape and didnt seem to be messed up until i left. I noticed the tank wasnt locking in anymore [due to a clip piece that broke off from impact i assume] so the next day i took it back and explained the story and that I didnt have her replace it because I didnt want to seem like a cheap customer, trying to just get something, anything for free. They still understood and didnt treat me as if i was lying or something and replaced my device. Ive never had such good service as Chatt. Vapes and I mean that whole heartedly
Never rude, and they always willing to answer questions. If you have a budget let them know and they will work with you. They never try to get you to buy the most expensive item.
Robbie and Paul are the best!
Every time i go in they are friendly and helpful. Its why they are my go to store.
Paul and Peyton at Chattanooga vapor are really flipping awesome, best vape shop I’ve been to in a long long time, will continue to come back, best vape shop in a 20 mile radius
Robbie and Paul are awesome!!! The best customer service and the best place to go!
The employee was like a character in Bill and Teds Excellent Adventure or Fast Fast Times at Ridgemont High. A stoner. Left me to fend for myself and sold me the wrong coils. New to vaping, expected better service. I will not be back!!!!
They have a nice selection of juices, BUT BE WARNED. They charge more for vapes here than they do at competitors stores. The staff is friendly but tend to push the higher priced items. For example, a vape that normally would be set at $70 would be $100 here.
I came in for Bob Weir & The Wolf Brothers & I needed a vape shop to replace the piece I left sit somewhere the night before & Robbie took great care of everything I needed to find my zen once again! 5🤩
The rep was very helpful, I was in town for a wedding left my mid home, he was fast with the suggestion and helping me pick out a reasonably priced mod and amazing vape juice!
Robbie was super helpful. Cool store with good deals.
Cvc has always had my back! Friendly staff, and helped me out when I was in a bind. If I could give them 6 stars I would!
These guys are amazing! They go above and beyond to make sure you have what you need and fix any issues you have. Ill never go anywhere else for my vape needs!!
I havent purchased anything yet, but needed information on where to start. I called knowing nothing and Brandon helped point me in the right direction and was very nice and informative. Thanks
The big guy behind the counter was very friendly and helpful. He seemed to really know his stuff as they say.
This place on the Northshore is by far the nicest, most well stocked vape shop on town. Super friendly and knowledgeable staff. I am an avid and picky vape enthusiast and I highly recommend this excellent little shop.
Love this place. Great staff as well as a huge selection of juices. Check the discount juice bin because I often find hidden gems at a huge discount
Awesome store!!! passing through from Florida, my E-cig had vaped its last vap and I was in a pinch. since I travel alot I know most vap stores do not have what you need, I was worried, but this store has everything you need or want in stock and at a great price. I bought 2 E leaf Isticks after I told them what I wanted in an E-cig and he pointed the istick out, perfect product, great price and the man knows what he is talking about. if you do not know exactly what you want, just tell him what features you are looking for and he will point you in the right direction. if I lived around Chattanooga, this would be the vap store I would use all the time. Thanks for the help in a pinch!
Limited juice and I didnt like what I bought that was recommended. I consider it very expensive since my 30ml was on sale for 24 😑. Very friendly though
Nice store! Good selection of hardware and juices! Victor and Kyler were both very knowledgeable and friendly!
Great local company. Many locations around town. Awesome staff. Ypu really should see them
Always great customer service. Has a great selection of juice. These guys are a cut above the rest.
Had a great experience here with Robert and Chris, they both helped me out a lot.
Nice staff and nice selection. Everyone here is willing to help get the right set up and flavor you need.
Best guys in town!!
The guy was so helpful and fix me rite up with wat I wanted and not wat cost the most in the store.
Love this place! Wouldn’t go anywhere else. Race and Will are incredibly friendly and helpful whenever I come here!
Great friendly/helpful staff, not the biggest eliquid selection but great brands. Top quality mods, tanks, and rda(s)
The ladies there know their stuff. They were very friendly and very helpful.
Great discounts and knowledgeable staff.
Super nice staff and good prices. They suggested vape juice I never tried, and its my fave now!
We go here all the time and its always a good experience. The selection is good and the staff is helpful.
Great place. They know their items WELL and are always eager to help
My go-to spot. Big shoutout to Robbie and Paul for helping me out!
Theses guys (& girls) are great. Nice selection. Friendly staff.
Friendly staff, great customer service, and a good selection.
I love it there! They are super helpful and all around awesome!
Excellent, excellent service. May have converted a smoker. Thank you thank you!
Hands down the best experience EVERY TIME. They are very knowledgeable and helpful!!!!
Best employer I have ever worked for. Great selection competitive prices
Great company! Knowledgeable, friendly, and honest. I will definitely support Chattanooga Vapor Co from now on!
Knowledgeable staff.Clean & neat store w quick service.
We always have a decent experience at any of the chatt vape shops, little pricey but, nice👍👍👍
Clean store. Good location.However, they dont mix anything and parking is an issue.
Great store and staff Victor is a great asset to the company!
The guys here are always helpful and Im in and out super fast.
Knowledgeable staff. Best selection in town. Cant beat it.
Always a pleasure shopping here. Everyone is extremely helpful
Always a nice welcoming environment and the staff is excellent!
The only place for Vape supplies in Chattanooga. The owner/managers really care about customer service and are extremely knowledgeable.
Knowledgeable and helpful staff. I couldnt have asked for a better vape shop in town
Great staff. Super friendly, super helpful.
The people there are very friendly. Will go back to chattanooga vape the next time in town.
Great staff, hours and products
The house juices alone are worth checking out. Best prices around.
Good service and a nice selection of Juice and devices!
Quick, pleasant. My go to.
Best shop in Chattanooga. Great service and prices.
Great juice selection and helpful and knowledgeable staff. My go to place for juice.
Nicer here than other locations
Prices are a little high and Not much of a selection but friendly service.
Great company! Attentive staff! Great location!
All 3 employees to busy socializing to help customer 2 men ok girl not friendly
Friendly and personable staff at every location.
Very helpful. Will definitely come back.
They got everything youll need
Best vape shop in Chattanooga.
Helpful staff and good prices.
Nice staff. A little exspensive.
Great staff and wonderful product .
Great service every time
Good prices, nice staff
Just great have what you need.
They know there stuff and they help
Great customer service!
Friendly service
Nice crew, good flavors
Always a great experience...
God service lot of different products
Great customer support
Great service
Good guy very informative
Great place to shop for vapes.
Due to carona the selection was limited
Local spot check them out!
Best vape shop in town
Check out the good stuff
Nice store
Very awesome experience
Prices are very reasonable
Great customer service..
Whoa cool place
Love I!
Excellent staff
Willing to help.
Good service
Very helpful
Culture
Cool People
Great service
Friendly service!
It has vapes
Vaping lol
Great service