We are closed we will relocate soon

47 W Polk St, Chicago, IL 60605, United States
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We are closed we will relocate soon
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Mi
Review №1

Called asking for a trim and hair gloss, specifying that I had long, color-treated hair. The girl on the phone thought for a while and said that was fine and $55 for just the cut and extra for color. Got a text the next day asking me to confirm a 45 minute appointment for a short hair cut. I called the salon and spoke with the owner to rectify the mistake— she said I was booked for a cut only but we could do toner maybe (maybe??). I said I would try to come early if I could.Traffic was bad and I showed up exactly at my appointment time. She said “u said you would show up 30 minutes ago, early” (I made no promises). She said she would just do a cut and it would look fine, my hair color looked nice without toner. i have bleached black hair— it was giving Florida Natural 100% orange juice in the bottle at sunset. I asked if we could go darker, she just said no, its not necessary (lol). She used redken purple shampoo (the same one I use at home) and rubbed some Moroccan oil in and gave me choppy layers with a >4 inch difference between the layers. The blowout sort of camouflaged the results until i did a wash at home.At check out she said $75 and I could buy the Moroccan oil for $20 (it’s $15 at the cvs). I dont usually leave critical reviews but I booked that appointment for graduation photos, and my hair looks whack in all of them lmao. If you have East Asian straight hair just go to Headquarters or Volar in Chinatown and get the same results for $30 less.Edit: also I asked if there was anything she could do cut wise to give me more volume bc I felt like my hair was thinning. She said I can tell and held up a clump of my hair and asked why it was falling out lmao

Um
Review №2

Hands down, the best nail salon I’ve ever visited in Chicagoland area. Always accommodating, always consistent, and always the PERFECT manicure. Vicki deserves all the esteem for her work. She’s very attentive to detail and always makes sure that the final product is exactly what you envisioned. Love this salon!

Ha
Review №3

I got the best manicure (no-chip) I have ever gotten at Mercy. The girls were so sweet and even were able to bring me back a little early when I showed up ahead of my appointment. The attention to detail on my nails was amazing - my cuticles look incredible and the actual manicure is flawless! Will definitely be coming back :)

St
Review №4

I have been going to Vikki for a couple months now and shes wonderful. My hair looks great! And it has been pretty easy to get an appointment for last minute bang trims when I foget to schedule them in advance, which I appreciate. The salon is clean and bright. I got a manicure there once as well, and I forget the name of the woman who did it, but she did a great job, was gentle on my cuticles, and the polish actually seemed to last longer than usual even though it was just a regular manicure. Magic!

An
Review №5

Vicki is awesome! I’ve been going to Mercy Beauty Spa for a couple of years now. I have thick Asian hair and not a lot of stylist know how to cut it. Vicki does a great job every time. I don’t even have to tell herb what I want - she just knows what to do. I would highly recommend!

Ga
Review №6

Mercy is the best salon. I am a permanent costumer of Vicki and I have been going to her more than 10 years for haircut . I don’t live close I live in north suburbs. Even though her salon is far it is totally worth the trip. Every time I got hair cut she always makes it look so fabulous. I got a lot of compliments for my hair from a lot of people and they always ask were I go to get my hair cut. I don’t like to get same haircuts all the time so every time I got different style haircut from previous haircut and she always does a excellent job. She knows what would look good on me and she knows what I like. I have tried other hair dressers before since I live so far but it was always a disaster. I will only have Vicki cut my hair as long as she is hair dresser. She is the best hairdresser ever. I’m highly recommend her to everyone.

Di
Review №7

I just had the absolute BEST facial from Mira! I knew she had magical hands from her waxing my brows for more than a decade, but this facial was wonderful. I was so relaxed and comfortable, that I had to check the time because the hour went by too quickly. And although Im a makeup girl, I walked around fresh face for the rest of the day because it felt so good. The next day was even better! Mira is amazing!!!!!!

Le
Review №8

Nina is fabulous for a manicure and pedicure! I am very picky and she is the only person I trust. She is very welcoming and you can tell she loves her job! She does outstanding work everytime and you will walk away feeling wonderful and relaxed! And of course with beautiful hands and feet!

Ma
Review №9

I am heartbroken that this places is relocating! I was so excited to find a salon again after moving to the area. One of the BEST haircuts Ive ever had in my life was here. I will be following in hopes that you are near when you relocate.

Ma
Review №10

Great experience! First time visit at Mercy for a hair cut, style and no chip manicure by Vicki. Very happy with all, great customer service, I’ll be back for more. Salon is very clean and well done. Thank you!

No
Review №11

My family and I have been going to George for over ten years. I made trips back to Chicago to have him style my hair even when I moved out of state. Yes, he’s that good! Goerge takes excellent care of my hair and I simply think the world of him! As for the shop, it is bright and well-kept and there is convenient and affordable parking on site. Definitely book an appointment with George, you will be happy that you did!

La
Review №12

I was told by a few friends that this was a great spot for mani pedi. Initially i was dismayed because o couldn’t get an appointment then finally I had time to go and called the day before and viola!! The young lady at the desk was very nice and apologized that I would have to wait a few minutes. While waiting she took off my polish and offered me beverages. Then Ms Vicky the nail tech came and she went to work. I swear it was like my first pedicure ever. WOW!! Her attention to detail was like no other. By the time I left we were like genuinely BFF!! Sooo easy to talk to and very much a perfectionist. She took her time to make sure every detail was awesome and it was awesome! I will admit it was a bit more pricey but after going now I see why!! Awesome customer service and first class mani/pedi. I found my new home for nails!! P.S. next timeGonna try a facial too!!

Sa
Review №13

Ive had 3 fantastic experiences here and especially loved my mano/pedi. Unfortunately, though, scheduling can be tough, which is why I give them 3 stars as its just not reliable. For my last appointment, I called the day before to confirm, and the person who answered seemed irritated and asked me to change the time on my appointment, which I couldnt do. She suggested I simply cancel instead of working with me to find a time.

Ch
Review №14

One of the best Mani pedis Ive ever had. She took the time to remove my dip manicure without pulling out a drill or destroying my natural nails. She cleaned up my cuticles without snipping at my skin as some technicians do. Perfect. This is now my spot.

Al
Review №15

I have a pixie hair cut so I called to see how much a trim would be and unfortunately I was quoted the $55 for women’s cut instead of the $25 for a men’s cut. Just because I have female reproductive parts I shouldn’t pay more for a hair cut that is a short as a guy’s.

Fi
Review №16

George cut and colored my hair and he is absoloutely amazing!!!! I had never dyed my hair and was a bit nervous and didnt want anything too extreme and he gave me the most beautiful balayage and a very lovely cut that was exactly what I wanted. Not to mention he a wonderful guy! The salon itself is very beautiful and a wonderful, comfortable environment. All of the staff are so nice and I cant wait to come back!!! Highly reccomend for any of your hair/beauty needs!!!!!

el
Review №17

Lovely treatments at Mercy Spa! Nina gives the best pedicure you’ll ever have, hands down. Excellent facials and waxing with Mira. Love the Dearborn Station location. Highly recommend!

Lo
Review №18

Nice salon and in the perfect location. I’ve gotten a couple of pedicures there and it’s actually time for another. Staff is really nice. Im yet to get a manicure but I have gotten one done when the technicians were at another location. I do recommend it.

Ju
Review №19

Nina gave me a fabulous mani/pedi yesterday -- shes a serious perfectionist, and a lovely person. Highly recommended!

Su
Review №20

This spa is amazing😍 Very clean!! Everyone was vey professional. Vicki did my hair amazing and did my no chip that lasted over a month. Will definitely come back!

Me
Review №21

Mercy Beauty Spa is the best spa in the area. Vicky cuts my hair, and it is perfect every time. Other services that I’ve had include massage, facial, and mani-pedi. Give this spa a try - you will be very pleased, I promise you!

Ka
Review №22

Vicky was great! She did a very nice job listening to how I wanted my haircut and she is so polite. I will definitely be returning!

Ma
Review №23

Everyone that works here not only do a stellar job but are SO kind. I love this place. If you’re in need of a manicure, pedicure, blowout, whatever, this is your spot!

Sh
Review №24

Called around 11:30. Stylish said she can fit me in around 3:30. I show up at 3:15. She says I’m running behind about 30 minute. Ok no problem. It’s now almost 5 pm. I’m still sitting here. I said to the stylist you could’ve called me and told me to come later so I could plan accordingly she goes well I fit you in. Ok well next time don’t. I’m unhappy the way this was handled. I’m going to stay and wait but this is honestly rude.

Al
Review №25

Great salon with experienced stylists! Was very happy with my hair cut and blow out! Recommend making an appointment ahead of time!

Da
Review №26

Nina gives the most amazing mani and pedi! She’s so attentive, detailed and salon is very clean. Customer service is excellent. Highly recommend!

Gr
Review №27

This spa features not only the usual nails hair waxing massage and facials services ...but they really do tailor the treatments to your unique needs and please to the highest degree....love that my skin is now softer my hair more healthy and my body more healthy with their product lines that are superior...gotta try this one !!

Wi
Review №28

My nails are always intact weeks after I get my no-chip done. They will be super overgrown but never chipped. Always great service.

De
Review №29

I had a wonderful experience with them. Everyone is friendly and pleasant and one more thing I recommend if you want to get your hair done this is the place ask for George

an
Review №30

I got a cut and a color from Vicki, the owner/master hairstylist, and she knows how to make a girl feel special. Highly recommend to everyone!

Ke
Review №31

I just had THE MOST relaxing Spa Mani/Pedi with Anu and Vicki! Through, tranquil, and relaxing. Worth every penny.

An
Review №32

Excellent service, wonderful staff, great location. Clean and comfortable. Peaceful, relaxing atmosphere. Cant wait for my next appointment. I love it.

Am
Review №33

This has hands-down been the best nail salon experience I’ve ever had. The staff is awesome.

Ne
Review №34

I got a haircut here and they did such a great job! I loved it! Thank you!

Co
Review №35

Go to Nina for nails and Mira for waxing. They are wonderful!

Je
Review №36

Everyone is so friendly and Vicky always does a great job with highlights and cut.

Me
Review №37

Vicki did a great job with my manicure!

Sh
Review №38

Wonderful and consistent service for manicure and pedicure, for men and women.

Sh
Review №39

A very relaxing spa. I received great service and an excellent haircut.

A
Review №40

Hard working resilient team. Tough year and they are working hard to safely offer beauty services.

Ra
Review №41

Love this place. Best mani’s and pedi’s in the city! Everyone is so nice.

An
Review №42

Ive just had my second haircut here and I cannot be happier. It looks exactly the way I asked and expected!!!

Da
Review №43

Wonderful, pleasant, skilled staff, relaxing atmosphere, friendly and very accommodating. Would recommend highly!!!

Al
Review №44

Just got a cut from George who was awesome and did a great job!

An
Review №45

Nice service! Clean atmosphere and friendly staffs

Ti
Review №46

This place is so cute and the employees are really nice !

Ju
Review №47

Saki did a fantastic pedicure.

Bi
Review №48

Thats awesome. Ill totally come back.

Ad
Review №49

Great service and reasonably priced.

fr
Review №50

Very clean. Professional service.

wa
Review №51

Professional. Great service.

Ro
Review №52

Great service!

AD
Review №53

Always the place for what you need

Pa
Review №54

Excellent service

Je
Review №55

Superior service!

Ma
Review №56

Great service!

Information
41 Photos
56 Comments
4.8 Rating
  • Address:47 W Polk St, Chicago, IL 60605, United States
  • Phone:+1 312-888-9265
Categories
From the business
  • Identifies as women-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointment required:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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