nuEra Chicago Dispensary

Not only is the herbal selection fantastic so are the staff and the accessories! Talk about convenience and getting quality supplies, shoutout to Sky and Ash for the epic help. This location guarantees you walk out with the best bang for your buck and knowing you will be uplifted wherever you going and doing. Do yourself a favor and visit, see how friendly the staff are and browse the gorgeous strains!

Jessica was so helpful in making suggestions and explaining what could help for my personal and specific needs. She is incredibly knowledgable and at no point did I feel like I was being pressured into anything, but instead felt like she really cared and wanted to get me what I need to feel my best. 10/10, would recommend.

Love this dispensary! Staff is always super friendly and helpful. When placing an order online it’s usually a pretty quick in and out. Prices aren’t the best thanks to Illinois cannabis tax but with a medical card, it definitely helps save a lot of money. Not the biggest selection but they definitely have a good range of options. Overall, I think this is a great dispensary and their own branded products are pretty good as well. Medicate responsibly!

Update/Original Review Below: I was called by someone I am assuming is a manager at this location, his name was John. I shouldve asked more about him, but I was unprepared and the call was unexpected. He was extremely kind and empathetic, and we talked about my experience. He told me to come in and I could get a refund, or something equivalent. I stopped by this afternoon and he apologized and helped resolve my situation. He didnt have to do any of this, but he went out of his way to help me, and I appreciate it greatly. Ill be stopping by more often.The first few times I came here I had a great experience, and it turned into my first choice dispensary. Unfortunately I will not be coming here again. I purchased a $50 dollar grinder here, which is honestly paying a lot, but it had great reviews and looked beautiful. I get it, drive home, and when Im home, I realize they gave me the wrong one. I call in, tell them the situation, and ask if they have the correct one in stock. They say they do, and I can come the next day for an exchange. I come in very next day, and they give me the same incorrect one again, but I checked right away this time. They say they havent had the one I was trying to purchase in almost a year, and said they would take it off the site. This was 4/20, and its still on the site as of today. Not only that, but I cant even get my money back, so theyre holding $50 dollars of mine essentially hostage, for a mistake that they made. Not so much as an genuine apology. Just Yeah, sorry about that. Fast forward to today, I try to buy something to get my money back, but the front desk attendant was incredibly rude. Its difficult to hear him through the glass, and he was making no effort to be reasonably audible. He was saying things like Thats not what I asked and Did you hear what I said? and rapping the glass repeatedly with his fingertips when people didnt hear something he said and walked away from the window.Its not hard to be genuine or patient, and this place cant do that.

Very friendly and helpful staff. Jessica Lopez who is their Medical Patient Advisor was extremely caring and helpful. She made renewing my medical card easy. Nuera is lucky to have Jessica on their team!

I was in the process of applying for my medical card and I was stuck. The last step is filling out a lot of information some I didnt even understand. Then someone told me about nuEra Chicago Dispensary . That if you call them they will schedule you an appointment. I went in to my appointment and Jess is the one that help me out. She made it look easy, she did it all in no time flat, And shes very polite and courteous and professional. Id Recommend nuEra Chicago Dispensary! Id give them more then 5 Stars.

Leon and Charlee were really helpful in finding me a product within my budget. I’m pretty high maintenance customer and they were patient and made sure I got the product that fit all my requirements. Thanks so much!

I love everything about this place. Friendly and knowledgeable staff. Ample variety of quality products. Frequent sales and promotions.All boxes are checked!Jessica is amazing and will help make getting a Medical Card easy/efficient.

I had an outstanding medical card application experience here. Within the same visit I had my application approved. I couldn’t believe how fast and easy it was. Everyone was extremely friendly and Jessica understood what I needed for pain and inflammation. She had a lot of knowledge, patience and passion in helping me get everything completed in one visit. Thanks Jessica and nuEra!

I am beyond impressed with this organization. The company actually has a medical advisor (Jess) with so much information and passion. We were treated so kindly and respectfully. They also have special deal days. This is a wonderful place to obtain products for recreational or medicinal purposes.

Jessica was very professional and attentive when it came down to my order. I appreciate her patience she took with me and all of my questions! Shout out to YOU Jessy! Keep doing Amazing 🎉🎉

People, went in today for a card renewal, and guys, I gotta tell you, Jessica Lopez IS THE TRUTH. nuEra couldn’t have put a person behind that counter to assist patients. She’s an asset to that store.Thanks again Jess😘

Entire staff is wonderful, Jess has been super helpful with any questions I had about my medical card. Very patient, very helpful. Five stars!

The team here is fantastic, always so helpful and wants to get you exactly what you need. Jack was extra helpful and gave me a great birthday gift - I wont go anywhere else!

The staff here is awesome! Their POS system was acting funky on 420 and they took care of their patients and customers so well!! They offered snacks and drinks while we waited in line. And then gave freebies at check out for the inconvenience! They couldnt have handled the crowd better. Beth was an absolute pleasure and had a great attitude throughout the entire situation! Ill be back!

Went in today for the first time and worked with Jessica. She was able to make great suggestions for what I was looking for! I appreciated kindness and patience while helping me out today.Def recommend! 10/10

I love this place! It’s close to my workplace so its easy for me to place an order to pick up as I leave work. Skyler is great! She’s always been super welcoming and kind while having her as my budtender, I’ve had great experiences with most of them! Only con is that the website can be finicky at times.

I’ve been coming to NuEra for a few years now and have always appreciated the selection. I try new bud every time and cbd ointment for pain and I’ve never been disappointed. I’m finally writing a review because Kevin has helped me the last few times I’ve been in and he’s so lovely. I came in clueless about vapes and he provided a master class about it from an overview to breaking down what the dispensary has and what’s right for me. I forget that there are people who are good at their job and great at customer service but Kevin is great. Thanks so much and I can’t wait to come back and chat more.

This place is great!!! Ive only met one bud tender that I didnt have a good experience with. Skylar, Ash, Leon, Caleb, and Beth, one of the managers, are awesome!!! Yes, I know most of their names cause Im in there all the time and theyre so friendly. They always take their time and give good recommendations, they never rush me. They have a huge variety of products, so you have a lot to choose from. Ordering is easy online and is always ready when you go in. Wait times are very minimal, theres usually always a budtender available when you go in. I highly recommend this nuEra location. I go out of my way to go here, rather than ones closer to me. I just went to the dispensary a second time in one day, youre only allowed to make one visit/purchase a day. I had to add this, to tell you how really great this place is: Brittney was at the front window to let you in and took her time to help me with some questions about recommendations, since I couldnt go into the back again. She didnt rush me at all, I wanted a topical cream for pain and she told me what she thought were the best from her personal experience and went over different ones, and even went into detail about how to use them, how long they last, and how my skin will feel when I first put it on. Thats how helpful and knowledgeable they are. Would definitely recommend this dispensary over all the other ones Ive been too.

Having gone in without making a pre order, I found that I needed assistance in my selection. Skylar was of incredible help with my selection and I have been very happy with all of the assistance and education she passed to me. Thank you very much.

Always recommend to stop in Nuera Chicago for the best prices and services around.On todays transaction; Kevin was the one to assist me and I’m very thankful for his time. Great conversation and great persona, will be back soon!

As a medical cannabis user I really find NuEra to be the best dispensary hands down. The staff is always extremely helpful. They even helped me to get my medical card on the same day! I go in and always try to find Skyler as she is always so nice, helpful, and has the best reccomendations. I cannot reccommend NuEra and their staff enough. They always go above and beyond and i never feel rushed. Thanks!

I’m only giving this store 5 stars because of the staff. Shoutout to Beth for always taking care of me whether if it’s in store or curbside pickup. Her job is a lot especially when you gotta walk back and forth outside in this Chicago weather. She’s so awesome never had an attitude always positive and has great energy. You go Beth! lol :) you guys should promote her because she does an outstanding job and always has me leaving in smiles. Thanks Beth.

Each time I Go there its a delight 😀 The Service is always prompt and efficient, not to mention thats where I got my MMC. And the last time I was there I got a free sample bc they didnt have what I wanted to purchase 😁who does that? 😄NuEra!!!THANK YOU 😊😉👍🏾

Wow! Amazing! I will MaryJane!!! For sure!!! I knew that Id go there forever even after not getting hired...I love youuuuu

I love NuEra the staff are amazingKnowledgeable always helpful just great costumer service!!! My favorite dispensary in Chicago!! 👍👍

NuEra Chicago helped make it easy for me to get my Illinois medical card. So naturally I returned to make my first medical purchase to NuEra. Caitlin helped out with useful suggestions to help with my purchases. As an added bonus Sunday was senior discount day. All in all another great experience with NuEra Chicago.

Friendly &helpful staff. Always something good on special & prices that dont break the bank.I always enjoy my visits...✌

I appreciate all the help from Ryan and all the staff at NuEra. Ryan helped me get my medical license and made the whole experience easy. And Austin also has been very helpful in helping me get some good medicine for my pain. Thank you NuEra in East Peoria. My place to shop.

Extremely long wait times and inside looks extremely run down. Also just an awkward location to get to without a car. Can’t say anything bad about the product I got.

Diego and Destiny were absolutely amazing! Extremely helpful and friendly. They have great knowledge on their products and we had a great high after! Definitely come here! Would come back !

Life becomes more and more worth living experiencing places like these🥰with an awesome location and a clean cool look on the outside, on the inside there’s great security super friendly and helpful staff and leon is one of the coolest people on earth in my opinion. extremely chill and kind ❤️going back later😁

Jim was extremely kind when we ran into an issue during checkout. Staff in general is very nice as well

The environment is very welcoming and the budtender Skyler so dope. I recommend stopping by if you want a high quality experience.

Best med in the city. I appreciate medical Mondays and seeing consistent faces each time I go in. They’ve given me water, bandages, and great service every time I pick up.

Went in on 4/20 to get some good deals, I placed an order online and got a email and text that it’s been placed, coming in to check in and scan my ID, an OLDER MAN who was in front SHOULD NOT BE THERE! he didnt know what he’s doing or saying! He was getting upset that my order was not there because it was declined so I kept explaining why it was declined and if I’m getting charged, he didn’t answer ANY of those questions but kept saying about he’s not working for the STATE OF ILLINOIS (like I care) and why my order was declined on JANE which is a program NUERA use to place orders but HE kept saying “that doesn’t involve us, it’s A THIRD PARTY” so it showed he didn’t know what he was doing, while getting up and raising up his voice at me! He doesn’t communicate very well and gets angry so easily, it was a busy day for HIM I get it but when you’re under pressure, you don’t have take it out on people who is trying to give you money to the business and on a good 4/20 DAY! BETH was such a sweetheart and answered all my questions and she KNEW WHAT SHE WAS DOING!! Please don’t hire these older folks who just wanna get all rowdy. I won’t be coming in if that man is still there getting mad. So unprofessional we need people in front with kind faces, not mean grumpy people.

The worst dispensary to go don’t pre order and waste your time because it’s not guaranteed it’s happening to frequently to me and they have the worst customer service!! I will be contacting corporate because it’s getting ridiculous. Do better!

I think it would hurt to many feelings around town to say that Skyler is the best budtender in the city but she’s def top 3 material. Also shouts to Leon and John and everyone else on the staff! So friendly and helpful I can’t give enough stars.

I went in last week Jon was patient was great. I went in yesterday the bud tender gave me a tablet to order. I asked why is rec she said it’s ok just tell me what you want and I’ll tell you how much it cost. 😂 I said well last week I got this for 85$. She said it must’ve been on sale it’s $180. I said well il just leave . Idk what’s goin on been going to med dispos everday almost a year never encountered something like this.

I Love this dispensary from all of them around! The people is on point suggesting the right flower for you, and if they dont know, they pretty honest about it. If you get to visit this dispensary ask for Skyler, she knows her flower really well! Thank you!!😁😎

Terrible service..Desk lady was clueless about promotions you never tell the costumer idk or im not sure find them an answer. She looked stoned out her mind.She also told me i could pay by phone and when i went to pay they didnt take phone payments so i had to go to my car to get money when I get back there assisting another customer and put all my stuff back??so then the guy who assisted me told me he would get me next or the guy next to him could when he finished.they guy next to him was done i mentioned the other guy said he could take of me he said he was “doing medical with an attitude” and preceeded to tell someone to cut me if they were doing medical when i was there before them?? last time i checked budtender sell both?? And im sure that was the case because the original guy knew i was a rec buyer and told me he could take care of me?? Never again 20 minutes to buy 3 pre-rolls crazy thing is they weren’t even packed save yourself the trouble go else where

It was my first time visiting, coming from other medical dispensaries, I was expecting a friendlier treatment from the staff. They didn’t welcome me or show me around or ask if I need guidance. Just walked me through the very annoying physical paperwork and gave me the product I already picked online. Not for me.

I am a big big fan of NuEra and this is my go to dispensary in the city. The prices are IL prices, but they always have a great selection of stuff on sale and they add a veterans discount on top that which makes it really reasonable - and the staff are great. I was in the other day without a pre order and Skyler made some great live rosin cart recommendations to help me enjoy that random 70 degree Feb day in Chicago. I will be back in this week for some more!

BRITTANY at NuEra was literally so helpful! She gave the best experience overall for me as a customer. I’m so greatful for her and her kindness, you’ve gained a lifetime customer because of her

This is my new favorite dispo! The selection is really awesome-- Revolution and Aeriz are my favorite brands and they always have a great selection! Their in-house brand is also quite good for such a low price!Super easy to get in and get out-- they have a great flow going. Most importantly, the staff is the nicest! Ive had the pleasure of being served by Leon many times here. He is so professional and friendly-- very careful with and diligent about the correctness of orders.Truly, every single person I interacted with from the moment I walked in the door was so helpful and very pleasant! Smiles all around!

Had a great visit today with Leon, I had to add some items to my order and he took care of it and went above and beyond to help me with discounts on my purchase. I’ve always had great experiences here which is why I choose to come here instead of dispensaries closer to my home. Thank you Leon!!

The computer systems or whatever suck at this place, and they frequently shut down the store, with no indication on the website. So you drive all the way there for nothing.

Sky is awesome!!! Had a wonderful first experience and they treated me great. Everyone communicated effectively, and the problem solving is spot on. Hooked me up with an awesome first timer discount. And they are the only place I can find blue dream flower in the city. I will definitely be back soon.

I love this place. Its not the closest but I have the best experience here. Ask for Kevin! Hes so knowledgeable and nice!

Thank you Moni, Cait, & Sky!! You ladies were phenomenal!!!I will visit again, very soon😊

My entire experience was freaking amazing. The tall skinny dude that helped me had such a good vibe and even complimented me a few times and was just all around a nice guy. The manager had come up to help with a mail coupon I was using and she was ecstatic to see me come in even though it was my first time. 10/10 recommend, I’ll definitely try to come back to use the other coupons before they expire lol

After trying out every other dispensary as a medical patient, this is the only one worth going to in Chicago! They have friendly and well-informed bud tenders who know the products if you ever have any questions, good deals that rotate through all the major brands, and have a rewards program for returning customers. No complaints from me except to make sure to keep Revolution and Aeriz products stocked up as much as possible!Shoutout to Skyler who is always super friendly and has the best nails in the city!

The best dispensary Ive been to in Chicago. I have my medical card and have been to lots of dispensaries, this one ranks among the best.

Updating this because i still love this place so so so much. best staff ever! they’re so nice to my dog Deebo. he drags me into the place! we always look forward to seeing Skylar and the whole staff. thanks for being so great to us.i am so glad I chose numed as my dispensary. They have a great menu (I am medical), and the staff was so helpful, kind, and definitely went above & beyond. I also noticed that they were doing a really nice job of getting rec customers in/out (without rushing them or anything). Some of the staff even knew customers by name which I thought was cool. Looking forward to going back.

Best Dispo in the city! Jessica and her staff go above and beyond ! Thank you to my Green Team! 😄

NuEra always has the kindest and most helpful staff. Shoutout to Skylar who took care of me today, she has the best vibes and is always happy to see me. If you have any sort of question or issue just ask someone on staff will be happy to help. Thanks nuEra.

Super friendly staff and worked with me in the short time I had to spar definitely made life easier in today’s shopping!!!

Sucks. This used to be my absolute fav dispensary, but the new staff is so uptight. Stand specifically here, dont look at your phone, I mean chill out. Isn’t that what we’re here to do? Go elsewhere. Really inconvenient location that always has traffic and no where to park.

Favorite dispensary in the city! Everyone is beyond helpful and the line is never too long. Highly recommend!

Ive been here many times.... they offer a great selection and everyone is quiet knowledgeable with outstanding service!Diego always has a smile on his face and today Calub was terrific... He was super sweet , he took his time and was really personable! It was a fun day at the dispensary!

I had thought I sent a. Review but it’s not posted. So away we go:Last visit easy entry pleasant and fast.My bud tender was Destiny helpful, knowledgable, fun and was looking for discounts I might have missed, awesome, then I look left and see Leon, close to my age and has found pain relief for me. Thanks for the presents as well!!! But wait then I see a happy smile in walks my first bud-tender as a med customer. Skyler totally cool always helpful and I think based on her pick for me, my “dispo-crush” seriously everyone there is just great to talk with and learn from. Then I saw the talented Emma and wow, she is killing it, she will be in the C-level someday so be sweet to her. Then didn’t see Ashley she always puts a smile on my face. So buyers in the area NuEra is awesome great products, prices and inventory, as well as the staff the real reason I shop anywhere is the vibe. I can spend money anywhere in the world but in a commodity market with basically equal cost models go for ten experience versus the one off dollar here 2 there it’s a choice I will stay with the homier boutique.

Everyone was so kind and accommodating. Would deff recommend and come back.

Please dont come to this place. The manager of the dispensary will make your experience as horrible as she could possibly can.I had a hard time because she didnt recognize an official government ID that was not a drivers license. Not a big deal, just weird that the manager didnt know what types of IDs are considered official government IDs.The last time I came here and hopefully the last time I need to come to this place, she refused to apply the medical discount because she claimed the company making the product I requested didnt have a medical license, even though the product I ordered was listed under the medical menu.Completely careless an awful experience, avoid this dispensary at all costs or figure out the schedule of the manager or when she goes for lunch, and try to come at that time.EDIT:I am editing my review because the manager of the store, Emma, reached out to me and was very kind and apologized for what happened during my last visit.She invited me to come back to the store and the experience was really different, my official government ID was immediately recognized and the medical menu seemed to be up to date.If you had a situation where the outcome was not what you were expecting, I recommend reaching out to Emma, I am pretty sure she will do her best to find a solution :)EDIT 2:I tried to give a second chance to this place, but unfortunately, they kept surprising me. Today after showing an official permanent resident ID, the lady at the front entrance told me they can deny my medical purchase if they want. Crazy how entitled and rude some employees at this dispensary are, they act as if they were doing you a favor.

First time medical patient and the vibe was great. Destiny helped me out and recommended me to some new flower I can’t wait to try! Will definitely be back for destiny!

Skyler was amazing. Definitely will be coming back. 💯😎❤️

I can’t say enough good things about NuEra. They have a very good product selection, a great customer loyalty program, a very nice and convenient store with really wonderful people who work there.They have a really good product offering with lots of options. Plus their staff is the best and they are happy to spend time helping you understand what is what and what will work best for your situation. I can’t say enough about how wonderful the staff is I really love them and look forward to going in to visit.

Everyone here was so sweet and helpful! Sky especially did an amazing job recommending products and working with me to find the perfect thing. The parking across the street was just a bonus after meeting all the wonderful people inside ◡̈ thanks again, Sky!!

Love the customer service and energy when I arrive. I always come back a happy customer. Very informative of their products. HighlyRecommend whoever lives in Chicago or coming out of the state.

Saw they had deals listed online this morning, but when I showed up and they said those were from yesterday. I drove 30 minutes for these deals that they posted that did not actually exist. I will not be coming back.

For a dispensary in Chicago that does both medical and recreation it is not bad. Employees are nice. One of the few places I’ve come across where they don’t have to bag everything for you. Less waste.Interior is a little on the smaller side, but everything looks nice and clean. You even get a seat while making your transaction.Now for the two stars. THIS DISPENSARY WILL NOT HOLD YOUR RESERVATION. I made a reservation the day before and then spend all this time and energy to get there to find out that they don’t have what I ordered.Truly disappointed in this and no one there could give me a definitive answer if they will 100% hold your reservation for you or if it is first come first serve even with the reservation.Suggestion:1: Hold my reservation.2: Message me if what I ordered is no longer available or don’t let me make the reservation if an item is out of stock.

Feels like such a ~fancy~ dispensary to someone from one of the more cannabis-conservative states. The front room staff had us checked in very quickly.Caleb was so kind and helpful to my partner and I. He was a ray of sunshine and made my day better.

This place has the best deals, like 40%!The staff is great too!

Despite being a medical patient you CANT actually park in the “medical patient parking” instead you need to find parking or park across the street and hobble over traffic. Not accessible for those of us with disabilities.

Great selection very knowledgeable bud tenders

Overall vibe and customer service is phenomenal. Shoutout to Skyler for a seamless & enjoyable experience

Always love to going NuEra almost every biweekly, and love to collect the rewards. They provided a lot of good deals, and definitely recommend this dispensary to my friends and anyone.Thank you for making my night! @Linzie ✨

Destiny not only recommend that I try out rosin but introduced to me rosin gummiesBrittany is new to the game but is a vet when you talk to her! They both are amazing

Loved my visit to nuEra. This has become my go to dispensary. Clean well stocked, a great range of products.Leon is great. Friendly helpful knowledgeable.So what are you waiting for go to nuEra Chicago and ask for Leon.

Usually quick and no hassle, but having more and more issues with my orders. Today I ordered for 30% off Aeriz online. Due to the unexpected price difference at register, I had to put back an item (only $3 short). The kind associate at the register asked the manager if she could offer a credit, but the manager said no due to current discounts. When I later looked at my receipt, I saw they only ran 20% off Aeriz. Whatever the specific may be on the backend system, this situation was not handled well. If the sale price of the product is going to change compared to the iheartjane online order price, you should at least inform the guest before overcharging.

Caleb was very helpful and patient. Made a very enjoyable first time visit

They overcharged me. Really bad service it was so slow

Diego is absolutely fantastic !!We love coming here for him all the time !

Alot more expensive than Ascend! 90$ for a half of Simply Herb!??? Come on...

My favorite people work at this dispensary in Chicago. All the staff members are helpful, informative and super professional. I love stopping by multiple times a week just for the customer experience. I could buy in bulk but I live within walking distance and I enjoy stopping in for a little or a lot. Super fast check-in and little to no wait if you pre-order. 10/10 stars all day

The lady Ash budtender had an attitude out this world. Told her it was my first time there she did not have the compassion or the acknowledgement for me being a new customer. This Dispensary was a small closet hole in the wall was not the Dispensary experience I was hoping for. Definitely will never come back here again.

I would like to express my gratitude toward a unique and extremely gifted lady named Skyler. She is empathetic and has great listening skills, i she made me feel heard and valued, she recommended a product that really works for me… thank you for the sincere connection!!!

The Casino Kush was pretty impressive! Friendly staff and very easy pick up process, even on a busy Friday night.Edit: Was 5 stars 2 years ago, but something has to have happened between then and now because the service is consistently garbage now. 1 star for treating customers like garbage, from the security guards, to the check in clerk, to the moody, entitled budtenders, to getting shorted almost a gram on an 8th of flower that had the jar seal already opened. This place has gone downhill big time and I will not waste anymore money at their locations. And their cannabis line has to be the worst of all the big brands in Illinois. And to the budtender who was unpleasant to my partner today about wanting to pay med prices as a med patient versus rec prices (like a $20 difference that was the employee’s mistake), you are rude and entitled. I haven’t been there in about a year and now my partner won’t be going anymore either. Bet, or however you so eloquently responded to my partner’s concerns. Get over yourself and other things I can’t publicly post.

Love coming to NuEra due to the hospitality and comfort they bring with their customer service. One of the bud tenders, Leon is very keen on making sure your visit is exceptional from getting your questions answered to optimizing discounts applied towards your order. They have a myriad of options for medicinal patients. I can always find something I am satisfied with.

Visiting this dispo was an amazing experience! Our budtender Caleb F did a great job and even hooked us up with some swag! Always great deals and price for quality THC products. Will def be back!!!

Ive always had a good experience here but yesterday (12/2) when I stopped in, it felt absolutely frigid inside. The heat definitely wasnt on or working. 🥶🥶🥶

Worked with Kiara, and she was awesome! We told her what we were looking for, and she gave us some great recommendations. Excited to try them.

The staff is SO helpful! One of the girls explained “live resin” as the difference between fresh squeezed oj and store bought. Brilliant! Perfect analogy!

Everyone seems very nice and funny special thanks to Madeline and few others we appreciate your work. God bless

Always a wonderful experience at NuEra. Today Leon helped me with products and trouble shot a battery issue. He also had treats and pets for my doggo which always wins my heart!

Always a good time walking in here. Everyone is always smiling and greats you right away. Destiny did a great job getting me in and out 🤗

This place is so nice and has a large selection of products. Everyone is super friendly and Brittani was so helpful and knows a lot about the different strains! She definitely made sure to pick the right strains for what I needed and I will definitely be back! :)

Trash serviceTrash websiteDo not buy here super expensive also!!

Jim was a helpful nice guy super helpful & friendly

The last timeI tried this place I first purchased 93 boys and was told by. Rep the one he suggested was super awesome comparable orAnd even better then 93 boys jump start and it was not I hated the last purchase made there and it’s still full and tasted so much like toxic mix of nothing good, especially compared to the flowery taste created by my favorite peeps the 93 BOYS. And they even give back to community with ever purchase I make so this is a win win for me! And I was told if I reviewed him a while ago and I was given the card but do not have it anymore and now short on cash paying out of pocket thank GOODness for another JUMP start which is very very hard to find at this moment in Illinois dispensary’s. So I will be in shortly today and would love to. Get the free sample I was told I would get for the waste ofPurchase I made in the past because a neura repSaid it did what this jump start did to help me finish my graduate level papers because I am in educator currently and exhausted after coming how from teaching. Hold ran all day. It’s not cool to see a full cartridge bought fromThis dispensary and I now have to drive over far to pick the 93 boys jumpstart vape up because I amNow 3 days behind on my assignment and have more this last week! Not cool dudes! So I’d like a free sample as promised! I already gave you a good review on 93 boys jump start I just placed the order for! This proof should suffice that I’ve left one low review due to wasting money on a junk vape not even in comparison to the sativa jumpstart effect I can maintain with 93 boys products like this and or the LOTTO! And the lotto is a hybrid! I will post the photo of the actually sucky product when I find the product box!

Reception told me i couldnt even stand in the building with my legal renewal card.

Hello! Were Matthew and Naomi Morningstar. On our most recent visit, we were helped by Linz. She was great. And, in fact, everyone weve encountered at NuEra -- the greeters, the security personnel, the people who manage checkout, and the managers -- is great. When we visit NuEra, were always treated with open-hearted kindness. We enthusiastically support and recommend this location. We always feel comfortable and cared for there.

Great customer service. Everyone was willing to assist.

NuEra is an amazing location! They have numerous products and are very knowlegdeable about what may be best for you. The Staff is very nice and always helpful, Linz stands out as she is always so helpful, nice, and happy whenever I walk in the door. NuEra is a fantastic location for anything you need, highly recommend 10/10!

Just had another bait and switch here. Found an item on sale, ordered, got confirmation it was on hold for me, and after driving 30 minutes to get there it was sorry, were out of stock. We dont control our menu so theres nothing to do. Heres some other stuff that costs $100 more though! Ive had as many visits go this way as the normal way here. Not worth the trip if youre more than 10-15 minutes away in my opinion.

Great selection! Although I wish it was easier to find vegan products on their website.

Linz made sure shopping was easy and streamlined, she was very knowledgeable about the menu and product types. Will definitely be a return customer

So I came by, looking for a nice Sativa and wasn’t sure what to get. So many options, so Ashley helped me find a good match for the day and recommended some others for the near future. Will definitely be back, she was very informative and great to work with. Will be back soon

NuEra is definitely my favorite dispensary in the city. If you’re a medical patient, you’ll benefit from the weekly promotions combined with lower taxes, there’s always a good assortment on sale itemsThe staff is amazing, and it’s cool to see NuEra has retained so many employees since I started shopping here years ago. Also I sincerely appreciate how helpful , personable and knowledgeable Destiny is, I’m always glad she’s in when I’m feeling indecisive or don’t have a preorder,

Awesome place, handled my mothers medical prescription perfectly and gave her some advice that really helped her symptoms. Awesome place for medical.

I love this spot! I look forward to getting my favorite products with excellent service by Skyler (who also has the BEST nails!) Enjoyable experience always!

Everyone was amazing. No games. So well managed. Run a sweet operation. I really appreciate the 2- lovely ladies that helped me. You guys are the. Love you guys. C.U. Soon

Shout out to Char, Skylar and Destiny for getting me high as hell. Always super dope experience

Love this location! Great deals and super friendly people. Linzie E made sure I had everything that what I wanted. Thanks!

I think of NuEra Chicago as our local Cheers because everyone knows your name! Linz took care of me the other day and was awesome as always! Love your team!!!

Kevin was cordial and informative. Thanks for your help!

The first time I went there as a new medical patient the person working the front was extremely rude and unhelpful making the whole experience uncomfortable and confusing. However the person who helped me once I got in was really great and totally turned my experience around. I’m glad I’ve gone back since because each time I’ve felt very welcomed by every staff member I’ve encountered. A little disappointed they were out of so many edibles this week without an explanation but that just seems to be the world we live in now.

Thank you, Skyler, for your exceptional service.

I just stepped in the door from my first visit to NuEra Chicago, and the first thing I had to do was write this review, because WOW, that experience was absolutely horrible.First off, as a Med patient, I was not happy to see they did not have a separate medical line. Instead, a bud tender would yell out “medical” and then look around the room until somebody answered (I accidentally ended up cutting a medical patient that was there previously because of this process). He was not happy, and I apologized to him. However, nothing from the bud tender when he mentioned their process was flawed. Instead, the bud tender started to get mouthy and was escalating the situation, as opposed to de-escalating. He also told the tender he would never be back, as his experience was just as poor as mine. In addition, I watched at least one person leave due to the slow service. So for the 10 minutes I was in the store I was witness to 3 unhappy customers (including myself).Second, when I was greeted at the front I was advised first time medical patients get a discount and to mention it when I get my order. When I got to the second counter to receive my order I was advised by the bud tender that I must spend $100 in order to receive my discount. NO OTHER DISPO HAS THIS RULE. She then advised that she would “give me my discount card” and then proceeded to not give me the card for future trips (which there won’t be).Third, the service was just horrendous. My bud tender was so high that she essentially turned into one of the sloths from Zootopia. She was in the back missing for like 5 minutes, which was odd considering I placed an online order. I would leave her name but it’s not listed on the receipt. Just says “CASHIER 66767”. Pretty much, the entire staff of this establishment seemed too stoned for their own good. The whole place was quiet, usually at the dispos I frequent the tender will strike up conversation. The vibes in this place were that of a morgue.If you want good customer service then I would advise not shopping here. I went here based on a recommendation, and after seeing they had good prices. I wouldn’t return to this location even if my order was paid for. This will be my first and last visit to NuEra Chicago.

Super easy ordering and pick up process! I got a new patient discount and the product was just as relieving as I had hoped. I was in and out with no issues at all! I will be going back. Update: Ive been here multiple times now with the same great results!

Orego has helped me twice. has had wonderful suggestions! This dispo actually will answer questions about product. great amount of products and different stuff rather than just the same thing all the time. thanks for all the help always. i come out of my way to come here!!

Love this place they educate you on your purchase n make it feel like a home team most helpful is Darien Brittany Goksel

Visit about 1-2 times a week while in town for work. not a more consistent dispensary experience out there. great staff, and a special call out to Linz helping me with suggestions. she is always super helpful and kind. wish there were burb locations, heres to hoping!!!

NuEra is a special dispensary…Among the landscape of many mediocre ones throughout the city.Leon, who’s a welcome fixture at the counter- has cannabis knowledge ascurrent as I’ve met. Upbeat, friendly and fair! Very accommodating…Boutique Dispensary with a big city feel 💥

I love this place and I love the service and the prices are reasonable. My favorite dispensary 💯👍

I’ve been here a few times. Prices are good and staff are always so nice. Brittani took care of me last time I visited. She was great. Cool spot.

4.1 stars...Great location,Near home depot.Free parking across the street. Small and efficient.

It was good! I didnt love the ordering system. They had me go into a separate room and place an order, which led me to get the wrong thing, but at the end of the day, I got high just fine.

Staff was friendly, outgoing and answered all my questions. Very sleek and comfortable atmosphere. Highly recommend.

Just want to say the staff went out of their way to make the medical patients feel a priority even after several days of what I heard was full days of lines and news customers. Despite this big work load, the staff maintained a friendly patient attitude and made me feel important and cared for. I can’t guarantee everyone would feel this way, but their efforts have made me more interested in being a reliable trusted customer.

I came in there looking for something for my gf. Ash made some great recommendations for me. My girlfriend loved the dog walkers and the the candy hearts that she gave us for free. My gf loved everything we selected for her! I will definitely be back!

NuEra is the best in Chicago! As a medical patient, no other dispensary in the city comes close in terms of selection, price, and deals. Beyond that, the staff at NuEra are what really set them apart from the rest. The security are great, and my experiences with the budtenders at NuEra range from ‘good,’ to ‘the best customer service I have received in any retail environment.’ Shoutout to Tammy, Ash, Tim, Linzie… sadly, I don’t know everyone’s name, but I appreciate all the wonderful staff at NuEra for making each visit an awesome experience!My one complaint is that preordering shuts off an hour before close. I often just miss the cutoff when I try to stop by after work and would love an extra 15-30 minutes to place an order to grab on my way home. Outside of that, they are truly the bee’s knees! Go see the folks at NuEra- they are purveyors of good vibes, among other cool things :)

Destiny & Sky are very knowledgeable !They will guide you to higher levels!

Great experience. Skyler was awesome during my visit and made sure I had everything I needed. I appreciate the tips and suggestions 👍

For some reason it takes employees longer than 15 mins to grab an order that has been placed for almost 20 mins since there’s a huge line. Not sure why it takes so long to grab a prepackaged item but they come out from the back laughing and chatty. Never had to wait this long in a dispo before and never once had employees act like the customers are second to their free time. Very unprofessional and sets the stereotype. Not coming back

Very friendly staff Leon is the best and i recommend the interstate 420 brand best prerolls and great prices ,5 stars forsure

So they don’t let you go in if you get there at 7:30? Why are you open till 8:00 then and not 7:30? They keep changing their rules! Not the first time they offer this type of poor service. Curaleaf is 2 mins drive from here and they definitely have much more respect for their customers and don’t deny you service 30 mins before closing time! You just lost 4 people as your customers and some good worth of money! Ridiculous

Used to be really good with customer service but it seems like they don’t take it as seriously now. When you call their number to get in touch with someone it leads you straight to voicemail. If their internet system is down, which has happened twice this week, they will still allow you to make online orders but will not warn you that you can’t make a purchase because their terminals require Internet. I’ve made the trip twice and have gone home empty handed because of issues on their end. You effectively can’t get in touch with them if there is a problem, so it leads to a bunch of wasted time. Not what you would call satisfactory by any means. Their products and prices are good but please get your stuff together, it’s not hard to have people answer the phone.

Just had my 4-5th bad experience with this business. There are a few nice employees, the rest are borderline aggressively rude, and definitely do not care about their clients or medical patients. The word callous comes to mind. Tonight I sped across town, trying to make it on time. The other four times I was there during regular hours, but still treated poorly. I am very angry and disappointed and shocked almost. If I owned that business, I would care about my patients and want them to come back. Is it really worth losing a customer to make an exception occasionally? And to shutter down the entire store and parking lot before officially posted closing times is just absurd. Never seen a business do that before. To deny a medical patient their medicine because a business closes in five minutes is just plain cruel. Apparently, NuEra is just another big business. What a shame, because I had gotten the feeling that they seemed more family run and actually cared about their patients. I’ll take my money elsewhere. No sympathy even though I explained I just needed one eighth and would be in and out. I suffer from ADHD, bipolar, fibromyalgia, OCD, to name a few, and sometimes I lose track of time. I’ve spent thousands of dollars at this place in the last two years. I just feel betrayed and dehumanized.

It was quick easy and was even asked if I would like a water that was awesome knowing the temperature outside to me great customer service!

Got some edibles to relax from here. Good prices.

Nuera always with the best customer care, prices and rewards. Best Disp in the city. Skyler the bud tender, extra shout out for always giving 💯 service.

Ashley was great! She helped me find something good for me arthritis. Cant wait to try the rainbows and cherries

Quick service, super friendly and very accurate product knowledge. Shout-outs to Skyler for being so helpful. 10/10

I recently visited about a week ago and I had a wonderful experience. Linzie was extremely helpful and knowledgeable. I had quite a few questions and she was able to answer them with ease unlike other dispensaries that I’ve visited. 10/10 definitely recommend. Go see Linzie

NuEra is one of the best dispensaries in Chicago. They have so many great weekly sales and stocked up on the best products. Ask for Skyler or Lindsey, they’re both kind, patient and so helpful!

Very helpful to a newbie like me! I preordered on the net what I didnt want as I didnt know what I was doing. Not to worry. The dispenser was very patient with me and explained everything very clearly. I left totally satisfied and tipped her generously: she truly earned it!

This was a great dispensary and Linz was amazing! So nice and helpful while I was ordering. She was great to work with and I will definitely be back!

Linzie took care of me today!! I love coming in here always outstanding service🩷 Thank you so much

Just ordered online. Received a text confirming my order was sent. Rode a bicycle 5 miles to get to the place. Didn’t bring weed because I was buying some. It’s also more than 90 degrees outside. Planned on hanging out at the lake today. Now all days plans have to change because when o arrived I was told they were closed due to technical difficulties. 👎🏼

I usually didnt have any issues here til recently.Received a different strain than what I ordered and when I called asking to swap to what I ordered I was told I needed to email the manager explaining the situation in order to start the exchange process.Just ended up accepting the lesser flower to avoid dealing with that process. I cant say that Im happy spending so much on flower just to receive the wrong one followed by extra steps just to receive what I actually ordered.

I was on north avenue location as wanted to great big shout out for LINZ who took time out to share her opinion and I listen to her good call👍 love your customer service skills by the way Im Nick

I always enjoy stopping in! The store itself is so inviting, and every employee is sweet and welcoming. I was helped by a nice man named Chris who gave me all the details about cartridges! Can’t wait to try my Pineapple Express disposable cart!Thanks, will be back of course ~

This shop is my go-to! They are always so nice and willing to answer all of my many questions! Diego was especially helpful today and I really appreciated his input!

Skyler was patient and informative. Definitely an easy experience - zero wait, no choke points or holding pen nonsense.

I bought the dogwalkers brand 5 pack of mini pre rolls, there was literally 4 joints in it. I live out of state in KY & didn’t open it until I got home so there was nothing I could do. Also my first time buying mini pre rolls & wow they’re really super mini lol. So not only are they tiny but they shorted me a whole joint too 😭

Very nice people, great selection of product, easy to navigate website. I left my usual dispensary for NuEra and have never looked back.Oh, and Brittani was awesome. She helped me with everything I needed. Thanks, Brittani.

The location and the staff are what keep me coming back! All of the members on staff here are patient, nonjudgmental, empathetic and knowledgeable.Wait time...what wait time!?! This place is unlike any other dispensaries, and will get you in and out with a smile in minutes.Sadly, they do not have a rewards system in place but I’ve noticed they are hosting more sales which is fantastic for those whom are on a budget. If it is your lucky day, you might even leave with a complimentary treat to add more joy to your day!Thank you to everyone at NuMed for all of your kindness, understanding and most importantly your patients!

Customer service does not exist here. Very disappointed in my experience here. First point of contact is rude AND hostile. The manager explains that the staff are “state patrols”. Upon entering there was no greeting. When that point was addressed there was a back and forth. The back and forth then seemed to cease but the “state patrol” still attempted to patrol the specific area that myself and my family were in after our first encounter. So had there been another customer or patron to patrol in his designated area, he would have not been able to respond. I went back and forth with the manager about my experience and still there was no remorse or resolve. She was defending her coworker in the situation and dismissive to our concerns. I will not be returning.

Very patient and cool I wasn’t sure first going in there but it’s great that it’s not a Social experience come in order what you need From the kiosk pay upfront and they deliver it to you instantly in the next room!

What a great crew. There was some confusion about the order which ultimately was 90% my Old Man confusion. Thank you to all the great staff.

Favorite spot in the Chi! Whenever I’m in town I always stop by. Ridiculously friendly staff, very knowledgeable and attentive. Can’t remember ol girls name, I think it was Jenna or something, but she is the absolute sweetest, always takes care of me and the crew!

Extremely nice and helpful staff! Brittani was patient and very informative when helping me decide on a strain for pain relief! Will visit again! :)

Customer service is fantastic. Very patient enthusiastic staff.I pretty sure i am high now cause i never used that many great, specific adjectives to describe people.Menus are getting much better.

I walked in an explained I wanted sativa flower and edibles with cost in mind. The employee didn’t know if any of their hybrid flower was sativa or indica forward, and then proceeded to find the most expensive products available. I searched online for two minutes, found what I wanted at half the price. I shouldn’t feel taken advantage of by a place like this. Do better

The visit was awesome the line went fast very nice people working Bud tenders are very good, medical marijuana I wish you could take care of the medical patients a little better and more deals a lot more deals

I love Nuera!! And my favorite budtender ever is Destiny. She is always a joy to chat with, and leaves me smiling, just like Nuera’s various strains of product.

Give Destiny a raise!!! (The entire staff deserves one to be honest.) Ive been coming here consistently for about two years and they have all been incredible!

The customer service is so great here. Christian was a delight to interact with and took real good care of my needs. If youre looking for a mid-north city dispensary, I would recommend nuEra everytime.

I love coming here, everyone is so helpful and great. Great suggestions & a wide variety of products. Helpful staff, I love being a medical patient here.

Been regularly going to this kicka$$ dispensary. Premium quality, great stock, but most importantly budtenders who can talk about the health and healing of MMJ. Went in today and Ash cooked the books to give me a $10 discount (it had nothing to do with their St Paddy’s promotion, and me being there on St Paddy’s while wearing green, it was entirely just bc I’m so 😎). I’m grateful I’ve been able to find a spot that promotes local, newer grows too! Thanks y’all!

Very friendly and good prices! First time sign up gets extra money. Look up Ricky gone wild on YouTube for a review of the place

This is my medical dispensary. Staff is amazing and super friendly. Had a wonderful visit with Skyler yesterday

Awful first experience! Walked in, got into line and was right next to an ipad that displayed 5% off when you sign up for rewards. Guy at the front desk was tending to someone else, so I started to fill out the form. Next thing I know this guy is snapping at me to get off the ipad because Im not there for medical reasons. Nothing on the form led me to believe its not intended for recreational purposes, so it felt pretty aggressive. Even the customer he was assisting turned and apologized to me quietly for what happened cause it was so uncalled for.Honestly, I was excited to check this place out and if he didnt come at me the way he did, I wouldve definitely stayed but I had to leave after that. Felt compelled to write a review too as I search for another dispensary nearby.

One of the best customer service experiences I’ve seen in a long time. Nicole is a stellar rep and really delivered. She not only was helpful and knowledgeable about my past orders but really represents what I think the cannabis community is about. Just because it’s a store doesn’t mean that it has to be cold or mechanical and Nicole demonstrated that in flying colors. I will be a life long patron.

Haven’t stopped by NuEra in a while but went in today and had a 10/10 experience. My bud tender Melanie did an awesome job and suggested a fire preroll that I hadn’t tried before. I’ll definitely have to return again.

This was my first time going into any dispensary. I did call first, and was told to go the website and browse the menu. That was fine. I wish there were a clearer understanding about the difference between Shake and Flower. Also, I wish there was a illustration describing the sizes of the the weight withe the prices. I found that uncomfortable. I purchased 7 gems of SBS, I was pleased with the amount, but wish I had understood Shake was considered the spoils of the Flower. I am pleased with the overall experience.

Had my first dispensary experience here and it was great thanks to my bud tender Jenna. I went in there feeling nervous because I don’t know much of anything when it comes to this, but she was very welcoming and knowledgeable and didn’t make me feel as if I were annoying with all the questions I had. Can’t wait to come back soon. Thank you Jenna!

Everyone here is incredible! My fiancé is medical patient and the staff has always been kind and informative whenever they are needed!

Went here Jan 1, line was long but was moving efficiently given the number of people and the shops size (it’s relatively small). Once inside the service was very polite and professional, prices are reasonable as well. I will certainly be returning here in the future.

I love coming here, always feel comfortable and welcomed by the staff. Skyler is great and gives excellent recommendations 🧚

Skyler helped me in choosing CBD for my osteoarthritis, and it really helps.

“Recreational sales only on Tuesday’s and Saturday’s.” First experience was awful, and it’s 100% due to the customer service I experienced as soon as I walked in the door. The guy at the window didn’t bother looking up at me when I asked a question.Edit: once I finally got into NuMed (after an hour+ wait on a Saturday), it was an easy, clean, and fluid experience. My only complaint was that the employee assisting me asked for a tip as soon as I sat down. Updated from 1 to 3 stars.

Ive been coming to NuEra for years.In and out no problem.Rythm is one of the better brands.The selection rotates but theres always good bud here.Staff is cool and welcoming.

It was my first experience with my medical card - I received such great service from Brandon D - he took a lot of time explaining different products to me - he was very patient & it was a fun/great first experience. Will definitely be back.

Decent. Not as insanely overpriced as other dispos around the city. Less pretense and shorter lines as well. At least theyre not trying to push the Gangier grift like Curaleaf or charging insane markups like D33 or Sunnyside.However, I cant give it five stars for a number of reasons.There should be more transparency in how the plants were grown, the growers IPM products and frequency, when they were harvested, who bred the seeds, how the flowers were processed post-harvest, what extraction methods were used for concentrates, and precautions taken against post-harvest contamination. All of this should be on each products page for potential consumers.Customers need to be able to make informed choices in the products theyre buying, which isnt the case currently.All that being said, the Haze is legit.

Im a regular medical customer at nuEra Chicago. The staff is very friendly and efficient. Leon is great!

Pretty good menu and the prices are reasonable. Service is hit or miss, I get a phenomenal budtender one visit or I might get someone who has awful interpersonal skills the next. Would love a consistently good experience when Im dropping a couple hundred dollars on 3 or so items

Love this Place!!! Ian’s my boy and always gives me the Scoop on best their the best product. Loved the Florida Orange by Rev, so tasty and the orange comes through in a big way. My only shop I’ll go to.. no lines too.

NuEra takes great care of me as a medical patient. Tammy has helped me several times and she is very professional and kind.Update: I continue to receive excellent service from Nuera. The wait is always super short, the staff is very friendly, and the products they carry are great! Leon is my favorite budtender in the city! Thanks Nuera!

I absolutely love it at NuMed. Ive been to almost all the dispensaries in the city — this one is by far the most kind, informative and smoothest experience. Always good vibes which is important to me. I was impressed on my first visit in Jan when the budtender was able to articulate her knowledge on why one particular hybrid was better for sleep effects than another strain, and I really appreciate that even w/o a card. The intake/ordering process is pleasant, easy and quick and security doesnt act like a-hole club bouncers either, so thats also a comparative bonus.I do wish they updated their online menu more in real time w rec flower and more/new products avail but I appreciate their smooth process. Every single experience here as been a positive one! Highly recommended ;)

Best dispensary in the city! Staff is friendly and lines are never long. Diego has been super helpful and makes the best recommendations

Please get more variety. Please get smaller weight sizes to sample and try. I love the people here, and the transactions are always easy and fast, and I never have to wait outside. But they lack a larger menu or variety on weights and brands.

Friendly staff. Love the dog-friendly environment. Just sad they dont take card with the curbside pick up!

This was my very first time at a dispensary, so I didnt have any experiences to compare. I hail from PA where only medical is legal.Everybody who worked there was soooo friendly and helpful! Recreational customers, like myself, can preorder online or are directed to a room with some tablets from which you can select what you want to order, then you walk back into the lobby and the security guy directs you into the room where you pay for and receive your items in a nondescript brown paper bag.The woman who served me was so nice! And when I told her I was from out of town she suggested some neat places to go, which was much appreciated.FYI, since I didnt realize before I went here, cash or debit only, no credit!

Great place to shop they haven’t sold out like the other shops still mom an pops shop 😂 and they always got the highest THC levels then most of the spots in Chicago and they serve medical oh yeah christen is cool and I will definitely come to his comedy shows

Came here the other day and Arshad recommended some fire strains!

Awesome dispensary. If I am rating on service alone this is the best dispensary in Chicago. The only reason I go other places is for the specials. The staff here is awesome and the managers are really nice. The prices are still good without specials, I find concentrates here listed for 60 that are 75 at almost every other dispensary around here. I’d rate this the best dispensary in Chicago and I’ve been to atleast 20 Illinois dispensaries.Oh ya and I forgot to mention they have a great rewards program

Very relaxed environment with some VERY friendly and polite staff, including their security! I loved the Blue Dream I got and it is some of the best flower Ive smoked in IL. First free pre-roll for med patients was also a nice surprise, which I didnt even know they did, but the associate who helped me hooked it up! Ill for sure be going back again for some more Blue Dream.

Christian was so helpful and kind when helping me out today. Every time I come into nuera the whole staff is helpful and friendly. Thank you all so much🙏🏽