Miracle Springs Resort & Spa

This resort, with nine pools of varying temperature mineral water, is wonderful.Admission was quite cheap, and free if you have a spa service. The rates are quite competitive, and the spa workers do a wonderful job. There is a very good and inexpensive Italian restaurant connected also. Lots of shade, and a gentle breeze, standing in the 93 degree pool, was very delightful. I left, with all my tension gone!

This place markets itself as luxury, but it is not luxurious. The hallways and elevator reeked. Carpets and walls were filthy. The pools were nothing special. Outdated, cracked up, and filled with debris. It wasn’t pleasant to stand on. The lounge chairs were dirty. Our beds were the best and cleanest element of our room. The bathroom flooded bc the shower curtain rod was sloped down and the curtain wouldn’t stay closed. We had a suite and it was sparsely decorated with old furniture. Didn’t want to sit on the couch. We did massages, and the massages and masseuses were nice and pleasant, but the spa itself was also stinky and outdated. The lobby was nice! Definitely misleading. Staff was so/so. Will not stay again.

We spent one night there midweek. There were some good and some bad features. The place needs a facelift: new carpet, new mattress (ours was lumpy and worn), A/C sounded like it was on it’s last leg and vent was rusty, and the pools were cloudy. There was one pool that was drained and not safely blocked or roped off.I had gone there several years ago on a day pass and the main pool was cool and clear. Very refreshing. This time, however, the pool was warmer than expected and needed a good cleaning. The restaurant’s food was mediocre at best for example, the morning side of fruit with breakfast was possibly previously frozen. The entire staff, however, were very accommodating and friendly.Location is off the main strip in Desert Hot Springs, so it’s convenient. The outside rooms look out to neighboring older single family homes. Parking is easy and free.We would only return once they do some renovations because the place is tired. Although the price was reasonable, it was quite a disappointment overall. This place could do much better if it made some upgrades and repairs.

Across the board, this place was good (not great but a solid good). The rooms were spacious (but don’t get serviced unless requested, even if you follow their extensive Covid-safe regulations about putting trash by the door. Note it’s May 2024 when I write this and no one is masking so these rules seem outdated). The restaurant was fine. We arrived and there were five tables seated and no server in site. Eventually we seated ourselves. The pasta was very overcooked but I get that that could be a cultural choice. The pools were lovely. We booked this place as the cheapest thing in the area near Joshua Tree and then found out about the “healing” mineral waters so we bought bathing suits to partake. Very relaxing. Warmer than the water in the shower in the room. The pools were the best part. Would come back here but just to hang out in the water.

We have been coming here every year for the past 9 years, and for the past 3 years this hotel seems to be going bad every year. The pools are okay, sometimes dirty but I understand it’s windy and the leaves go everywhere. The drinks are good and the food is okay. The staff is okay, some very friendly and some not so much. The rooms….. there is nothing good to say about the rooms carpet is dirty, all the furniture dirty, broken out dated, walls with dirt stains restroom not clean thoroughly. The past years I have found dead bugs around the room. My sheets smelled like feet. It was gross. People smoke weed everywhere, the music is loud at night. And some rooms get so loud since the hotel does not keep track on how many people are actually in the room.This hotel was our family go to for the summer, but with how everything seems to be going I think we will have to find else where.

We paid $220 per night (Friday/Saturday).It was very crowded because a lot of locals come to swim without a day pass or hotel room. ( they listen to music on speaker on very high volume, drink alcohol, they brought their own bags and coolers filled with their own food and drinks, they smoked and threw trash around, and peed in the pool and around palm trees.) My kids saw a man peeing next to a palm trees. And there is no security trying to manage this. The next morning after this chaos the pool was filled with empty cups, clumps of hair, tampons and food remains. The staff tried cleaning it but they only managed to clean around 25% percent of the trash the other people left, there was still a tampon swimming around and food remains left in the water. We came to this hotel every year over 7 years and every year the situation gets worse and worse.The jacuzzi’s need maintenance. The jacuzzi’s had much more power in the past years but now they are clogged and don’t work as well.

I stayed here for 13 nights in April, disability room was spacious, the bathroom was well set up with rails and a large shower bench that I could use both for showering and getting dried/dressed, but even with the water turned all the way to hot it was lukewarm most of the time.The rooms could be cleaned better, you have to schedule room cleaning and be out of the room, this was still in affect in April 2024, yet no one was wearing masks, maintenance provided an extension cord for a broken power point in the kitchen, instead of fixing it and I also had saw cockroaches in the room during my stay.The restaurant was good value overall, most staff were friendly and helpful and it’s it was an ok distance from town in a powered wheelchair.Overall, for a 3 star hotel this was an ok place for my needs and the pool area was always in use, quiet and a nice place to sunbathe and relax

I used to love coming here. But lately, its been feeling like a late 80s trailer park watering hole. The pools seem filthy, always used to be sparkling. They dont greet you with a smile and welcome you. No gym. Far too many small children. Mothers removing diapers and bringing their kids/babies straight into the pool. Theres no excitement anymore...all those pools, no music...why call yourselves a resort anymore. Restaurant closes early. You arent welcomed or greeted. Nice staff but definitely not that resort hospitality feeling. Paying over 100 a night is far too much. Rooms are severely outdated. Carpets are far too old. If you want to keep the way things are, increase your customers service skills and reception. My room coffee maker didnt work, they replaced it right away. My TV didnt work, I basically had to deal with it. Showers go hot and cold so its stressful. The other type of people who go there are old. Again, I used to love coming here, a true vacation away from home, even for a day. Not anymore. Need new management that cares to make a difference. Train your staff on hospitality. Security guard was so helpful and wonderful. Save your time and money, not to mention check in is at 4pm and check out 11. What happened to 3pm.

The hotel is in urgent need of some TLC. The carpet in our room was stained pretty bad and the bathroom has mold in it. We also found a cockroach in our room. Gross! No one answers the phone at the front desk. They do not provide pool towels. They ask you to use the bath towels provided (which are tiny) as pool towels then exchange them at the front desk for new ones. This system doesnt make sense. The pools are great! I love that they are 24 hours but I wish kids were allowed in the pools till at least 11pm vs 10pm. Not sure if I would come back 😕.

Great place to relax and enjoy your vacation. Really nice people and great customer service. Food and rooms are great. Highly recommended and we enjoy this place few times a year.

It was a comfortable stay in early July. The place definitely needs updating, but the room & customer service experience were pleasant, and the kids and I had fun in the pool and enjoyed hot tub hopping. Id stay there again.

I LOVE THIS RESORT!!! Gosh, I can not tell you folks how great of a place this is. There are 8 or more pools/spas all different temps. Restaurant, Full bar, its so beautiful and relaxing. I recommend this place 100x over.

I went with some friends specifically to relax. Some car pooled abd someone in separate cars. One lady got a room for a couple of nights. It was an expensive and spacious. The mineral pools themselves were luxurious. And eating at the restaurant the water was soft and delicious. Check in was easy for the spa day. And my deep tissue massage was done by Rosalinda. She was really fabulous. I stood up taller and walked better after my deep tissue massage with her. I will go back and I will see her again! It was a nice drive and a beautiful day. The scenery was beautiful the desert landscape and the rock formations on the way it was a beautiful trip. The Landscaping at the spa was beautiful there were lots of bougainvillea and other plants. The pools were all clean and obviously well tended to. I suggest a hat, some sunglasses and some sunscreen if youre into that. It was a fabulous day! I will be going back again soon.

This is the first time I have ever written a review because it causes time to write one. My experience was so horrible and outrageous that I had to let the management and potential guests hoped no will be treated this way ever.We checked in on 3/23/24 for a 3-night stay. The hotel and rooms are dated, and you cant reach housekeeping by phone. The mineral springs pools are nice, though.A sign in the room reminds guests to go to the front desk to ask for towels for the pools, which was what we did the last two nights without any issues. Tonight, when I went to ask for clean towels, Daniel at the front desk with a nasty attitude told me no dirty towels, no clean towels。I explained that the last 2 nights, the front desk just gave me clean towels without such requests. He just motioned me to go away.I asked to speak to his manager, and he said the manager was away and will be back. Then he called a security across the lobby to take me away. After I explained the situation to the security, he went to get new towels for me. Meanwhile, Daniel was cursing me with the F words, showing me the middle finger, and shouting Dont ever come back to this place to me. Then the manager came back. I recognized she was the lady who gave me clean towels last night. I complained to her about Daniel. She explained the towel policy and apologized for the situation. While I was talking to the manager, Daniel was still cursing F words and giving me a middle finger. The manager who seemed to be intimated by Daniel did not and cant stop him.Obviously, intimidating guests, coworkers, and even his manager gives Daniel enjoyment to make up to his hate for his job. The hotel should fire him to ensure no guests will be treated this way.The best thing out of this experience is that we will never see Daniel again in this place. There are plenty of hotels with mineral hot spings pools offering good customer services.

Great place to stay with awesome hot spring pools that are accessible 24/7. A little old and dated and a little run down but more than satisfactory and kept very clean. The location is really nice with views of the mountains while you soak under palm trees... very enjoyable. Ive stayed many times and will keep going back.

I cant review the location as I didnt spend much time in the area, but this hotel needs an interior designer. The carpets and walls in the hallways are so ugly. Also, I was disappointed when my friend asked for a glass of water at the bar and the workers provided her with a disposable cup of water. Even worse, they provided four total disposable cups of water because two workers ended up helping her and they each assumed that both of us wanted water. It is so harmful to the environment to be using disposable cups like this, and I dont understand why they couldnt have given my friend a reusable glass of water! I bring my reusable water bottle with me when I travel. I like that this hotel has a bunch of hot tubs and a sauna.

What can I say...it is true the rooms need some TLC.. Its an older property but has a cool old school resort feel.. Rooms with outdoor balconies is a nice feature..Front desk staff was very friendly..The rooms were clean, pools and grounds are beautiful; pools were clean and maintained and of all varied temperatures.. poolside Capri Restaurant was delicious.. recommend the Chicken Piccata..Definitely noisey at night..too bad they cant have no music allowed/ relaxation atmosphere or something, as several people were playing nerve wracking club beat music at all hours..even through the night..Little confusion on when the quiet hours are..at check in was told 10pm, then another night told midnight..Security/ staff does need to walk the property more, one night a fight broke out..and arguing carried on for quite sometime and loud..Would I stay here again..Meh..not so sure..But the room rate was decent..

We went to have lunch on mothers day and had a horrible experience with a waitress by the name of Ashley. We sat outside and waited patiently for Ashley to acknowledge us and offer a menu. Another waitress came from the inside and asked if anyone helped us. Ashley then gave menús to another table that arrived after us.We noticed that she was serving a large group and when she walked by with a large tray full of beverages and food. I tried to give her a compliment by saying Oh wow. Youre my hero. I used to waitress in college and... She cut me off mid-sentence and stated: Im busy. I dont have time to socialize which I found extremely rude. I understand being busy, but if you cant stand serving others and being courteous...then find a job where you dont deal with people.

Last minute booking. I love it here. The mineral spring pools are open 24 hours. Bring your own towels. You can use the towels in your room and then exchange them for new ones. This place can use an upgrade. Its nice and comfortable. I will return.

Update, it seems like they are slowly working on physical improvements. The lobby seemed like it had been spruced up a little bit. And the locker rooms seemed better maintained. I cant recommend the salad at the restaurant near the pools. Ive gotten two salads there now and both of them had greens that were well past their prime. However the dressing was goodIts off-season now, so the staffing level seemed a little low, and some cleaning of debris in the pool could have been better. But I attributed that to a skeleton crew.It is more upscale than its sister resort next door desert hot springs spa. However there are still signs that it has seen better days. Really that can be said for the whole palm springs area. I find it adds charm. The staff was friendly and the spa prices were reasonable. It is not really 100% luxury though but it was decent for the price.

The rooms were surprisingly very nice being updated decore and a mini fridge and a smart tv I gave it a 4 of 5 stars but its location is awful being on the top of the most worst place or city to live in my opinion the city of DHS Desert Hot Speings

This is an older place and so we expected shabby but the floor and couch of our room had SO much bodily fluid that we refused to walk barefoot or sit on the couch. Absolutely gross. The toilet wouldn’t flush and the shower leaked. I opened the toilet tank to check the chain and the toilet tank rim was riddled with mold. I called the front desk who said they would call maintenance. 5 hours later they came up and replaced the entire part in the toilet tank. Then had to come back twice because it didn’t work. They promote the desert way of life but don’t respect it themselves by having leaking faucets and toilets that splash on the floor when flushed. I suggest a day trip here for the hot springs.

I leave within a 40min drive. I take my mom out for a spa day (usually once a month). We love going to the onsite restaurant for lunch! My mom gets the deep tissue massage and I get a medium, the staff is great and takes really good care of us. We love the hot sauna and included access to pools and jacuzzis. Highly recommend this place, really enjoy how nice the staff is, easy to make appointments, and always able to answer any questions we have.

I am speaking from my experience booking here with a travel agent. Its the only place I ever came across that requires approval from the property for any booking request. I am not quite sure what exactly is the point of the approval process. I waited for a very long time and still have not received any confirmation, I called the property and was put on hold for a very long time, got hung up, so had to call again and again to get hold of someone at the front desk. Then the staff informed me they had never received any reservation. So I called the travel agency, and was told me to wait 24 hours for the property to approve my reservation even for any last minute booking. Overall extremely frustrating booking experience, actually one of the worst and the most inefficient booking experience I ever had.

This is a gem!! Great price. It is an older resort and the carpet is worn but, The whole place was clean. My bed was comfy, I had 24 hour access to the soaking tubs. The tubs were so relaxing and soothing. Great views of the mountains and the stars at night. The food at the restaurant was really good and reasonably priced. The waitress was great in the restaurant. I will return and would suggest it to others. Short drive outside of Palm Springs.

Rooms are a bit old and shabby but the spa and staff make it so you dont care. Hiram was a wonderful masseuse and the mineral waters were magic. Restaurant staff and front were great! Maintenance and housekeeping all hard workers and very friendly. We will be back!!!

Tried a day-pass hot springs and the pools were ok. The water temp was fine. All pools (big and small) were heated. Some pools were not as clean as the other pools.

I decided to relax here for 2 days. I wanted to get some sleep. But at night the neighbors turned on the music. Very loud. Like at a concert. This continued until 5 am. I called the front desk. No answer. I went to the duty administrator. Nothing! When checking out they didn’t even say “sorry” to me. If anything bothers you, call the police! Because the staff does nothing for your safety and comfort!

Love this spot and have been going annually for years. Must have been devine when it was new....a bit run down now. It can be as mellow or a party as you make it. Adam at the bar is always a delight...and his Bloody Marys are the best! Once again, had a great girls weekend and the little girl with us learned to swim this weekend! So fun. Will be back soon.

Be prepared to stay and soak for a while. There are multiple pools, at varying temperatures. The quality of the water is as good as you can get! Its a fine place to go for a few days, or just go for the day, and enjoy the mineral water. 😆 The upkeep is very good. Oh, and theres a cozy sauna, if you like... And a great restaurant inside. Its reasonable, for where it is, and they have entertainment on the weekends, for their guests. Try it. You wont be disappointed. You will find people from all over the world, enjoying these therapeutic pools. And one is big enough to swim in. 😊

The mineral pools were great. 10/10 spa experience. The restaurant is cute and the service was amazing.

Going to the restrooms near the bar is an experience in grunge! Almost every toilet was blocked or needed flushing. The floor was wet throughout. To open a stall door or even to touch the door to exit was awful as each surface felt sticky and gummy. Ugh! One felt slimed just trying to use the facilities. If public spaces are this bad, Id have no interest in either staying or recommending.

Okay, the place might seem a little dated and the crowd might look more like your parents than your friends but who cares. The staff is great, the rooms are big, the water is hot and the price is more than fair.

My 1st time. We went for day use. Very clean, nice patrons, warm pools. Temperature 🌡 of pools was 90 degrees and above.

I visited the hot springs and spa today and had one of the best massages I have ever had. Rosalinda was professional, and friendly. She exceeded my expectations, including checking to see if I could extend my massage service longer than I originally booked. Thank you!

Water damage to ceiling. Shower got boiling when any toilet flushed. I heard the nextdoor guests alarm go off, heard them use the toilet, then they got in the shower. Got placed on hold for 10 mins, two times, then got hung up on. There was ONE outlet that worked and they put an extension on it that had 6 other things plugged into it. I shouldve taken a picture because that was a fire hazard. WAY out of the way of palm springs. The only good things were the mattresses were from 2022, sheets were clean, and the spring pools were nice. Overall, I am not booking this hotel again.

Big shout out to Bartender Adam, life guard Michaela front office spa Shanna , rosa, Kia and the rest of the staff at miracle hot springs who made my anniversary stay there a million times better thank you.

I was there with my husband. The hotel is nice, unfortunately check in only after 4 pm,but before that time you can spend in the pools. Room is spacious and very clean, we were not afraid to walk barefoot there. You can find the pool you like, because there are 7 of them, different sizes and temperature. Restaurant is not expensive,you can find breakfast there for $10 and you will be full.

I would recommend coming here to enjoy the pool, however I unfortunately would not give the same recommendation for the accommodations. While the staff were very friendly, the rooms were disappointing and in need of some serious repair. The carpets were stained and crusty, and I was not comfortable using the shower in the state it was in. The walls were thin and sound traveled though them very easily. Each room had a distinct unpleasant smell, ranging from feet to bleach. Also, the parking lot was always crowded with pool guests, leaving no room for those staying in the hotel. While it was an affordable stay within 30 minutes of Palm Springs, I would encourage guests to look elsewhere.

Tbh, I shouldve gave them less stars, but the bar tender is the best!!! 1 drink and you at a 5 star resort!!!

This is a paradise in the desert! The thermal baths are excellent here, the restaurant offers a variety of fresh and healthy food, and the rooms are spacious and extremely comfortable!

My husband and I love this place. Soaking in the pools is so relaxing. I dont think theyve been able to rehire staff post pandemic to clean rooms or deliver room service.Update! Four years past Covid shut downs, everything seems fully staffed and full service!

Very comfortable place with 8 hot spring pools, beautiful views, nicely landscaped grounds that welcomes nature.

We came to Resort to celebrate New 2024 Year, because lust year the celebration of New Year was nice there, so we decided to celebrate again in this place, but our expectations went to 0 result. Our table was taken by other people, it was very unorganized event and also with the catering the money we paid for the even didn’t meet our expectations. The food wasn’t enough for all people at the event and my friends left party before New Year starter hungry. It didn’t worst it to be there. We are Very upset customers and the New Year night which suppose to be a nice celebration turn in to very upset event. My friends came from other country and it was very embarrassing which doesn’t give this Hotel a good name I give a 0 star.

My partner and I love it here. We actually have a reservation for tonight!! We used to drive by several times a day and one day he said we should check it out. The rooms are very nice and everyone is very friendly. The pool and several spas are beautiful and very relaxing. I highly recommend a stay here if youre in the area.

The pools are wonderful with different temps in all of them. This can vary by the day but we have always found several that suit us.We wouldnt stay anywhere else in DHS but there are drawbacks. The pool area and the 3 rooms we have stayed in all have deferred maintenance that the owners need to attend. Also, the walls are very thin so expect to hear your neighbors unless theyre very quiet. Do not stay in room 119 or probably the one above as there is a stairway on the other side of one wall. Clang Clang Clang all night long until 11pm as well as 3am in the morning and then starting up again around 6:30am. Having said that, the rooms are clean and fairly nicely appointed with plenty of towels and soft sheets.

If you want to spend your time lazing in the big pool or soaking in one of many hot tubs, this is the place to go.Rooms are a little tired but good and clean. Pay a little extra and get a 2nd floor room with balcony overlooking the pool.Sound-proofing is not great, between rooms, so be prepared for a noisy night or two.Price was really good.Restaurant for evening and breakfast is good, just be aware of the shrimp addition to the salad - $6 for 3 shrimps was NOT good value for money, though the salad itself was very tasty.Dont expect too much privacy but if you like water in the desert and talking to strangers, this is the resort for you.Would definitely return.

Hotel is very old and the rooms are unclean. Hair in the bed and sink and floor wasn’t vacuumed. Beds are saggy and room is super outdated, and the walls have no sound proffing, I could hear loud conversions through the walls and in the hallways, which is the most unfortunate aspect of the whole experience because it affected my sleep.Hot springs themselves are nice though, which is the only plus. And the room itself is big.

Went for a massage at the spa. Friendly staff. Locker room area was clean. My massage was the best. Much needed. Headed to the pools afterwards since if you get service at the spa you have access to the hot springs. Very enjoyable. Pools were different temps. Very relaxing.

I was pleased, most pleased with our overnight stay here, and I would highly recommend it to anyone!At first, I thought the other patrons would be young, pretentious LA-types and was happily surprised at the all-ages normal people vibe. Around the pool at night there were a lot of small groups of all kinds and everyone was pretty chill. Very kid and family friendly as well. Theres 8 eight mineral pools/Jacuzzis of various sizes to choose from as well. It was all night Adult Swim after 10pm.Our second floor hotel room looking over the pool area was nice and not too noisy. The views in the morning of the mountains were breathtaking.The resort also has villas and Presidential Suites available; we might consider a villa the next time we visit. Pets are allowed from what I saw unless they were service animals. I didnt check out the Grand Ballroom, Meeting Room or the Spa.We enjoyed our stay and look forward to more in the future!

Customer service is great. Krista greeted me and made me feel at home. She gave us a great room right next to a pool. The hotel is older so dont expect a new place. Its good to stay and sleep with Clean bed sheets and pillow cases. Refrigerator and microwave worked. A/C wasnt working. Pools are awesome. All heated with differnt Temps.

The hotel is very nice with hot pools 24/7.The rooms are big but old. There is no constant hot water in the shower, it goes from hot water to cold back to hot in cycles.There are many restaurants around.Hotel Service is very efficient.Would recommend this hotel

I love this place but I wish it would cater to adults as a relaxation destination. Unfortunately during my visit there were huge amounts of screaming kids which made relaxing almost impossible.

Rude front desk guys. There’s a young man there whose just so rude not helpful at all. You also can’t bring kids if you don’t reserve a room. Which makes zero sense. How do you allow kids to stay the night but not allowed to come for the day? The desert hot spring spa infront of them is 10000000% better. Employees are so nice and helpful. Restaurant was great food for a really good price and the waitress was so sweet.Don’t go to miracle springs, it’s not worth the money at all.

Pool is super dirty. The staff is very rude And Un respectful. I’m not recommending nobody going there. I’m investing money The bad experience with family

The customer service here is good, but there is nothing above average. Parking is safe and free. The reason we picked this hotel was because of the 7 pools. I am glad we picked a bottom unit with pool access. The jacuzzi and pool are open 24/ 7. However, children arent allowed between 10 pm & 7am. Although we did enjoy our time in the pool, it should be noted that everything needs some major uplift. The beds are uncomfortable & the carpet throughout the building needs to be replaced badly. The jacuzzi and pool all need repairing & maintenance. It is also concerning that they do not recycle throughout the facilities.

Year after year we come here for Mother’s Day brunch. This place has not ever disappointed we come with quite a large crowd anywhere from 10 to 25 people always well taken care of great service just phenomenal place.

The staff is extremely disorganized and the management is very rude. The pool is always full of kids who are splashing around and being loud. The pool is also very filthy.

So weve been going to Desert Hot Springs spa for years whenever we wanted a low key hotspring getaway. We would go either for single day use of the pools, or get a room when rates are cheap so we can enjoy the pools at 3am if we want to. One day someone suggested that we check out Miracle Springs, their sister property thats literally the next turn on the street. Today we got to try it and let me say, its our new favorite. The property itself is a bit more updated, the pools are nicer and cleaner, the restaurant is MUCH better and still reasonably priced, and the rooms, while not amazing, are also bigger, wider, and a bit more comfortable. Id suggest bringing a mattress topper with you if one is handy, the beds can be very...springy, but otherwise its our new favorite hotspring spot, and we will be highly recommending it to all our friends for a low-cost, relaxing hot spring adventure, whether for a day or or a stay!

We enjoyed the hotel. Rooms were spacious with 2 large beds. Many nice springs with hot water to enjoy.

Terrible experience!! 😖The MOTEL is very old.1) Air conditioner didn’t work2) Fridge didn’t work and leaked, leaving water on the floor3) Kids are everywhere , so be prepared to be disturbed by their screams behind the paper thin walls at 7 am same as around the pool area anytime. This is not the place to relax and enjoy hot tubs.4) dry sauna smelled like sweat so we had to leave 🤢

Pools are open 24 hours. Rooms have been upgraded. Nice restaurant. Great service.

Very old. This is the most ridiculous part: they only have hot water from all pipes, including Toilet. The front desk kept wasting my time asking me to let the water run. Wasted more than two hours. Finally offered another room but still boiling hot water only. They’re trying to let their customers burn or what? And the front desk is rude and unhelpful. Stay away from this place by all means. I will report this to the booking websites.

Outdated but good... the best parts of this resort are the massages and the pools 1000% percent recommended

Themed room was fun. Clean and quiet. Parts of hotel ready for updates.

Room was the disappointment. It was fairly comfortable but the hot water in the shower never worked and the a/c went out while we were there. However, the restaurant was great. Food was good but Adam was the prize there. He was an amazing server, so attentive and kind. He was great with my nieces and nephew.

Peaceful place. This is not high end Palm Springs. The pool area has many hot tubs for soaking. The large pool big enough for lap swimming in the morning. You come here to relax and rejuvenate. I loved my room overlooking the pool. A balcony I could sit on and enjoy being outside. The hotel is well maintained. Its a throw back. I could imagine the Rat Pack hanging out here back in the day. Ill be back.

Theyre undergoing renovations. So one slight parking inconvenience because of a dumpster ....They are nice, professional, and so respectful ...It was such a relaxing experience we added an additional day.

The rooms are a bit dated, but I can tell the hotel is on the older side. If you need anything from the boutique or the store, catch them before they close bc the front desk only does front desk stuff.. if its after 8 pm and you need something, youre S.O.L. unless you leave and go to a real store.. I love the pool area stays open late, and the bar and restaurant staff were amazing.. but overall its a nice getaway if you want some R&R away from the partying in Palm Springs. I will be back.

I have been going here for multiple years. But in the last couple of years, the place started degrading, and service got bad. Room doesnt have cold water, only boiling, impossible to take a shower. They are always out of towels. And now they tell me kids can not use the restrooms. So, they are encouraging the kids to do their needs in the pools. After this, Im definitely not recommending anyone to come here. Ill be looking for a new springs resort now that actually has proper working rooms and allows kids to use restrooms by the pool.

The landscaping was gorgeous and the pools are really nice! The restaurant was alright, as were the other public spaces. The beds in our room were comfortable (newish mattresses) and the view from the balcony was pleasant.My biggest complaint was the shower was either scalding hot or barely warm with no in between. Also, the room’s carpet was gross.

We stayed for a night while visiting family. I would not recommend, while at the pool, someone tried stealing our floaty, so I jogged over to get it. Well after getting it and walking back, the lifeguard snaps at me and says there will be no running at the pool. I’m not a type for even leaving reviews so let me tell you when I leave one, she really had an attitude. I brushed it off and said okay. As i was walking away I was like you know what she didn’t have to have that tone with me, I’m a paying guest, so I walk back and say “next time you can speak nicer to someone especially when it’s your first time telling me, if I continue to run then fine” we’ll get other lifeguard comes over and says do you even have a room here? So we say yes and give her the room number, another terrible display of customer service. She then says okay well if you’re gonna have that tone with us I’m gonna have to get the manager. So I tell her go ahead. She brings the manager, who actually brings the list and checks if we are guests in front of everyone at the pool. Meanwhile I’m with my sister who is a pastor, and her husband, and their two daughters. We haven’t been loud, we don’t drink, we were just trying to make sure not to lose the floaty. These two hotels really need to pay attention to who they hire. At least make sure they have some sense of customer service. All she had to do was say it nicely the first time, and we both would have went about our day.

It wasnt my idea to come here, but Im so glad I did. I have arthritis and these pools were really great on my knees. The rooms were better than I expected. I came during the week. So it wasnt as packed as Im pretty sure on the weekend. All Im going to say is I probably should have rented the room a little longer.

We went here on a Tuesday in the early afternoon for a day pass to check out the natural spring pools. Ive been having issues with my back lately, and I heard that the hot springs help relax stiff muscles.At $20 per adult, its a great deal to be able to spend all day rotating between the hot springs and the heated pool. The grounds are decent but nothing spectacular.We were pressed for time and only spent about an hour or so there. While I did feel some relief in my back, I think it makes more sense to go for at least a few hours.Dont expect a five-star stay at this price. They have clean locker rooms, bathrooms, and showers. Parking is free.

I’m giving this place a 3 star and the reason for that is because of their horrible horrible customer services both front desk and restaurant. But the only thing helping this place is the pools and the spa. All employees at the spa were so good and you gotta try the mud mask! The jacuzzi are so nice helps you relax take pain away the water is so smooth on your hair and skin. The rooms are outdated and have a musky old smell. But the rooms are so big. It has a balcony couch refrigerator and microwave. The restaurant well it took 30 min for someone to ask us what we wanted to drink and 45 for the coffee to arrive scorching hot and not cream or sugar couldn’t get anyone to help we ended up walking away after 30 min from receiving coffee we still had not seen a Menu or ordered. So the only reason for 3 stars and not 5 is customer service. Horrible. And it did not happen once it happened everytime we stayed there. on my last night I over heard a lot of guests at the pools saying exactly the same experience. And some of them tried to talk to management. But no help. The mineral waters are amazing and it’s the only reason why I would go back and the spa love the staff there. And my spa experience

Had problems with payments and credit card mix ups.. besides that its a beautiful,kind hearted staff..who did correct the card problems..my suggestion is get up at 5am and watch the sunrise.Its a wonderful healing place for ALL ages!

Miracle Springs Spa is hidden gem! It’s on the lower end scale compared to the only other resort I’ve visited which was Two Bunch Palms! Nonetheless, I give this place kudos for the great customer service given by Shana at the front desk and Desiree at the Spa. If you plan on visiting for the day, remember to bring your own robe and towels. Also, a small bag pack because the lockers are quite small. If you opt for a service which you should because it includes the day pass which is $20 that goes towards the service. If you choose this you do get a robe but you have to book 2+ services.I opted for the massage, had a couple of hours and figured I would use the pools. I noticed the lifeguard was really diligent on checking the temp. Also, it should be noted the waiting room is for both men and women so cover up. Teresa my masseuse was amazing, I am not a fan of heat nor too much pressure and she did such a great job! If the services were good as mine, remember to tip!! I would highly recommend this place for a day spa!

Overall such a great experience here! We arrived a little late into the night. I recently lost my wallet sadly and with that I lost my ID but we already had the room booked and everything thankfully the two woman in the front desk helped my wife and I check in anyways! Throughout the days we were there the staff were all kind and courteous to us, we went to the spa reservation desk and the woman there were so helpful as well with all the questions we had! Josefina was hands down an all star along with the other woman with her I didn’t catch her name sadly but she worked along Josefina! Thank you to all the staff there for making our vacation a memorable one!

Hot Mineral Pools surrounded by palms, loungers, and 🏨 rooms.Off season: no crowds and lots of relaxing quiet nights. Standard double queen beds were comfortable. Request an extra pool towel at check-in. All rooms have balconies. Bright blue pools.