The Spa at River Ridge

5555 Wall St, Dublin, OH 43017, United States
Appearance
The Spa at River Ridge
Comments
Ma
Review №1

Loved every detail of my experience here.Scheduled a massage and hair appointment for the next day with no issues. The Spa at River Ridge is clean, welcoming, and relaxing. Very friendly and professional staff.Amy was my masseuse and she took the time to ask about trouble areas and pressure preferences. I felt incredible after my 45 min massage.My hair appointment wasnt scheduled for a little bit after my massage so I got the chance to shop around and grab a coffee (they had plenty of other choices, as well).Maddy was my hair stylist and Ill definitely be scheduling with her again! She asked all the right questions about what I wanted for my hair and knocked it out of the park! I left with a beautiful summery balayage and light playful layers- exactly what I was picturing!Overall, the attention to detail here is incredible down to the cleanliness off the bathrooms and I noticed even the toilet paper is better than youd find most everywhere else 😅Ill definitely be joining the others that were clearly return customers and make this my go to place.Thank you all for the great experience!

M
Review №2

Came here for the first time today due to the great reviews. Had a pedicure done by Jordan and she did an amazing job!!! Love it and will definitely be coming back! It felt very clean and peaceful

He
Review №3

Josie is one of the best massage therapists I’ve ever been to! She’s found a loyal customer in me.All of the salon staff are always kind and everything feels clean and provides the perfect environment. Thank you

St
Review №4

I have been going to Spa at River Ridge for years. I have never been disappointed in the services or customer service. They have a lot of little extras that make your visit feel like a retreat. Today I went to someone new for my hair and she did an amazing job listening to what I wanted.

Mo
Review №5

Abigail Was amazing!I recently had an outstanding massage at the Spa at River Ridge. The atmosphere was serene, the staff were professional and welcoming, and the therapist’s skillful hands worked wonders on my sore muscles. The personalized attention and perfect balance of relaxation and targeted pressure left me feeling completely rejuvenated. Highly recommend!

Al
Review №6

Have been coming here for the last few years and cannot recommend them enough! I have yet to have a bad visit, the staff is incredibly kind and an absolute delight to work with. They listen to any questions or concerns you may have during your treatments/services, and the front desk staff will do their best to make it an great day! If you do have any question while/before booking give them a call or submit a message through their page, theyre very prompt in getting back to you with a response and truly care about the quality of your visit. Their online booking is very user friendly, if you do run into any issues or questions theyre a phone call away. I cannot say enough about them! I will always recommend the Spa to anyone looking for a day of relaxation and will continue to support them as a customer.

Mo
Review №7

After being with the Spa at River Ridge for years, I have seen the service deteriorate in recent times, and the good stylists keep leaving. I recently had a hair coloring service where the beautician did black color instead of the requested red color. After the service, she said it was only for grey coverage. No one pays $100 for black color. I talked with the management, but they were unwilling to fix the issue.From past visits, the eyebrow waxing services are sometimes good and sometimes bad. If you find someone good, she will be gone by the next time. Its very hard to find and stick to someone reliable.Give this parlor a miss and find someplace else.

El
Review №8

Very nice high end- feel at this salon, Aesthetician Jocelyn was wonderful, and I will be requesting her for future appointments. I give her 5+ stars. Had a facial today, will return for a pedicure soon. Staff is very professional, the environment relaxing, and this is so hard to find. Worth every dime!

Ja
Review №9

Went today for an hour massage and a pedicure. The atmosphere is amazing and serene. It isn’t loud with a bunch of busienss like some of the spas you may visit. You truly walk in to a serene and relaxing environment from the moment you step in the doors. The staff are all helpful and amazing! Josies massage was beyond amazing and she truly understood what was needed and used the absolutely perfect amount of pressure. I have been to many spas and her massage was by far the best! Miranda did a spectacular pedicure and was so pleasant! I can’t say enough good things about this spa and experience. As a busy mom, I am so happy to visit a spa like this in the little time I do things such as this and am so happy I found this gem in Dublin! I will definitely be back for many more visits to come!

jo
Review №10

Josie and Lauren were great. Lauren greeted me and walked me up to where I needed to be since it was my first time. She was really caring and sweet. Josie did a great job at the massage. Very relaxing after the tough day I had. Thanks girls

Yo
Review №11

Came in for a facial and Jocelyn took great care of me. She was professional, had great skills and was such a sweetheart! I will be back and asking for her.

Su
Review №12

I wanted to gift my mom a facial at the Spa at River Ridge and decided to check it out myself first. Well, I checked it out again because a facial with Lesleigh is a calming, relaxing experience! My skin looked and felt great, too. She answered any questions I had, but did not talk otherwise. Normally, I love to chat, but just wanted to relax. The whole experience at the Spa was fabulous - and my mom loved her time there, too.

Al
Review №13

Skylar did an amazing job on giving me the dimensional balayage I was looking for. She was asking me if I wanted money pieces around the face and if I wanted a trim. She also was very honest about if I needed any hair treatments. Didn’t try to sell it if I didn’t need it.Overall had an amazing experience and would 10/10 recommend

Ka
Review №14

I received a 90 minute deep tissue massage with cupping for over 200 dollars. This was my first time attending The Spa at River Ridge. I felt like the service was subpar. I have a chronic pain condition that required the breakup of fascia, and was excited I got a gift card for my birthday to get a beneficial service for my pain. I came out still feeling tight and no different… it felt like it was a light pressure massage. I wish I could get my gift card back as I just felt dissapointed afterwards.Edit: After emailing with the manager I have changed my review to one star. Completely dissatisfied with customer service and nothing has been done to rectify the situation I dealt with. Would not recommend! Unfortunately went here and wasted a 200$ gift card on a deep tissue massage service I never received.

Sc
Review №15

This was my first time at The Spa at River Ridge and I will be back! They are prompt, professional and five star service! Alexa did an amazing Dermaplane Facial for me! Thank you for the relaxing experience.

Mr
Review №16

Always a great experience. Very clean and nicely decorated salon with friendly staff and lots of products. Arabella is fantastic. She did a great job and has such a nice personality.

Ca
Review №17

I went to the Spa for a haircut and Anna did my hair (wash, cut, blow dry, style). Anna was very friendly and professional and did a great job! It is a beautiful, calm, and clean spa. Highly recommend!

Ju
Review №18

As always, The Spa at River Ridge was a great experience. I had a hot stone massage and felt great afterwards. Gary was a fantastic masseuse and made the process relaxing and peaceful.

Th
Review №19

Lacy is absolutely amazing at what she does. It’s so nice to be able to go to the salon and just relax knowing that I’m going to love the outcome every time. The first time she did my hair I was absolutely in love with the end result and all I had to do was give her an explanation of my expectations and the end result was even better than what I desired. You can definitely trust her with all your hair care needs. I’ll never go to anyone else again.

Ja
Review №20

I got a mani/pedi for my wife as a birthday gift. Catherine did a great job on the 1st Schellac Manicure with wonderful art, skill and color. The Bliss pedicure was great and relaxing, but I usually enjoy a more firm massage. Would recommend did a great job overall!

Ra
Review №21

Emma was absolutely amazing!!!!! My skin has been really acting up and we had a great consultation before we began. It was such a relaxing and amazing experience. She was very kind, friendly, and professional. Will be booking with her again.

Te
Review №22

Makayla Eisel is the best!! She always does an amazing job with my hair, she really knows how to make her clients happy. 10/10 recommend booking with her.

Rh
Review №23

My pedicure with Dawn was a wonderful experience as usual. It was the perfect combination of relaxation and conversation. Dawn always sets a perfect tone and provides an excellent service, I will be returning often.

Ca
Review №24

Bella did a fantastic job on my color. She took her time and listened to what I wanted. I havent loved my hair this much in a very long time.

Ka
Review №25

BB gave such an amazing deep tissue massage! The whole spa is so relaxing and calm. I highly recommend and will definitely be coming back! Next time I think I’ll try the 90 minute 😊

Na
Review №26

My stylist is Maddy. What can I say about her? She made me feel like we’ve known each other forever, so easy to talk to. Maddy asked all the right questions to give me the color and style I was looking for. I wanted to try something new but always fell back to the same old thing. Maddy gave me the confidence to try. So glad i did. We had nice conversation as well. I’m glad I found her at The Spa at Rivers Edge. I’ll be going back for sure.

Ly
Review №27

Love the white robes, tranquility suite and atmosphere. Had a specialty facial and the essential pedicure. Alexa and Mirandas were awesome and focused on providing a good experience. Very peaceful and relaxing.

Ka
Review №28

My massage with Lori was by far one of the best I’ve ever had. Emma did my facial and it was fantastic!! 100% recommend them, I’m going to schedule my next appointment now

Su
Review №29

Catherine removed a terrible dip nail treatment. She did a fabulous job & my nails now look naturally beautiful. Thank you!

Sa
Review №30

Easy to schedule appointments online. The salon is clean, comfortable and staff are attentive to guests needs. I have had the pleasure of scheduling services with several stylists over the years and have always been pleased with the service. Aime is my go-to for hair. She is super personable and does a fantastic job with my thick hair.

Su
Review №31

I had a wonderful experience with Mandy! Thank you! I love my hair! This spa is AMAZING! Can’t wait to go back for more services!

Je
Review №32

Brooke is awesome! She’s always on time and does exactly what I want. Everyone at the spa is delightful!I went to Rachel today to get my hair colored because I couldn’t get into Brooke. Rachel was amazing! She talked to Brooke before I arrived so she knew exactly how my color responds best to color. She took her time and covered every gray hair that was peeking through. She also gave a great massage when washing my hair. She was also easy to talk to and very nice!

Kr
Review №33

One of the best massages Ive ever had! I booked here because my husband had given me a gift card about a year ago and I was having back pain. I had minimal expectations as I had never heard of the place before, but now I dont want to go anywhere else for a massage! Abigail listened to me and was amazing. Highly recommend!!!

An
Review №34

Wedding consultation with Anna was fantastic! She was very attentive to the ideas we discussed and had great suggestions!

Be
Review №35

The reception personnel was friendly and helpful as always! I had a 45 minutes massage with Abigail, and she was amazing!! I had been suffering a migraine for the past 3 days and no regular treatment was providing relief, that is until my session with Abigail. She was very professional and offered a cranial/ facial massage and also focused on the problem areas on my neck and upper back; she knew exactly what to do. I felt such relief from all the tension. The best is, that same day my migraine was completely gone!!! Thank you so much, Abigail!❤️🙏❤️

Ma
Review №36

I always love my time at the Spa! 🧖🏽‍♀️ The staff take great care of you, the service is excellent, and I feel right at home! Thank you!

Da
Review №37

Casey was absolutely fabulous with my preteen daughter! Love the front desk staff, beautiful boutique, and serene atmosphere.

Ca
Review №38

I have a massage every 3 months as a wellness incentive from my employer. The building is beautiful and the staff are welcoming. Amy is amazing. I always look forward to the results of her wonderful massages.

Wi
Review №39

Fantastic place, the massage I got really helped me relax and felt amazing. Will definitely rebook here in the future.

Ka
Review №40

I went for a deep tissue massage after a friends recommendation, and Gary was an absolute professional with perfect technique. I went in for problem areas and it was a transformative hour that I absolutely plan to repeat.

As
Review №41

Mandy listened to the issues I was having with my current style and helped me come up with the perfect refresh I needed to feel good about my hair again.

li
Review №42

I love Lacy for My Hair. She is very nice does a fabulous job.I have very fine hair and her cut are beautifully done.

HR
Review №43

We visited this spa for facial and my wife had a relaxing hydrafacial. The place is clean, calm and peaceful as its supposed to be. Will be back for other services for sure.

ka
Review №44

Skylar is awesome!! My hair turned out exactly the way I wanted with my full highlight and cut. She’s very personable and easy to talk to which makes getting your hair done an even better experience. As always, the Spa at River Ridge is amazing every time. Thank you!

La
Review №45

This was the first time that I had ever been to the Spa at River Ridge and upon entering I felt like I was in the lap of luxury! Everything including the my facial was amazing!! I will certainly be back!!

Je
Review №46

Bella did a great job! Greys are gone, color like I wanted and cut is fantastic :)

An
Review №47

Had a 1 hour Swedish massage with Amy. She addressed all of my concerns and focused on those areas that needed the most attention. She is great at what she does and I even booked a massage for my husband. Thank you Amy and the Spa at River Ridge. Amazing place!!

Ch
Review №48

90 minute massage with Lori was amazing! Thank you for a relaxing and therapeutic massage!! 5 stars!!

Ma
Review №49

Leslie was fantastic!!!! She should get a raise!!I had a 90 min facial. She treated my 73 yr old rosacea skin perfectly. The shoulder/shoulder blade/neck massage was such a wonderful surprise. If you want an experienced person who is better than a glass of wine, choose Leslie!

Am
Review №50

Mandy is a top notch hairstylist. I’m always satisfied with my services I receive from her.

Am
Review №51

Beautiful spa. Great view out the window while getting my hair done. Service was on point. All the employees were super nice and very professional. 10/10 recommend 🙂

St
Review №52

Always the best experience!!!! All the receptionists are friendly and go above and beyond to make sure check in and out goes smoothly. Lacy is amazing! She isnt satisfied until her client has had the best experience with her. She listens and makes it happen! Thank you all for doing what you do! I appreciate it!

Li
Review №53

I had a move-up/full highlight scheduled with Lana and was told not enough time was booked for her do the entire service. She told me this AFTER removing my extensions. I had to go back later that week for a second 5 hour appointment. My color is horrible and my extensions are SO LOOSE. I will never ever recommend or speak well of this business that over charges and hires staff that have no clue what they are doing. Save yourself the headache and go somewhere else for extensions. The photos below were taken the same day I had my color done.

Li
Review №54

Debra is an amazing stylist! She did a great job on my full highlight and the pink she added in looks amaze

ca
Review №55

Holy Abagail!!! What an INCREDIBLE massage. I asked her to focus on my upper body and she was absolutely amazing. Super thorough and so kind. Listened to all my concerns and just felt like she really cared. Will absolutely be requesting her again!

Ca
Review №56

Amy was the best masseuse I have had since Ive moved to Columbus! Attentive to all muscles that were tight. Provided both deep tissue and relaxing massage. Thank you!

de
Review №57

Lauren was absolutely wonderful. She was kind, honest and put forth great ideas and recommendations that I truly appreciated. I would recommend Lauren to anyone and everyone looking for a great artistic hair stylist!!!!

Ka
Review №58

Miranda did a great job with my pedicure, her attention to detail is fantastic! I can’t wait for my next appointment with her!!

Em
Review №59

The Spa never disappoints. I went in for a CBD massage and Amy was amazing! She explained things I didnt know and was very professional. It was my first massage and I felt incredibly comfortable. Will be coming back!

Ca
Review №60

My husband and I travelled down to Dublin from Canada to celebrate my 50th birthday and absolutely everything was fantastic. We were greeted immediately, shown around the facilities and then brought upstairs to prepare for our services. Every staff member was friendly and smiling. My husband had a massage and I had a facial. He came out of his massage probably the most relaxed Ive seen him in months. I try to get facials 2x a year and although I havent had one in a while (due to the pandemic), this was by far one of the best ones Ive ever had. I would definitely recommend a day at the Spa at River Ridge and would love to visit again. Thank you for everything - wonderful birthday!

Da
Review №61

My daughter and I came in for essential pedicures and had a wonderful experience. Both technicians were very skilled and professional. I highly recommend this business!!

Da
Review №62

Brooke was great. She asked all the right questions and helped me understand the best products for me and my hair type. Also, when cutting my hair she took her time making sure it was the length and style I wanted. Loved the experience and will visit again soon.

Sa
Review №63

Mandy did my updo for a fancy wedding my husband and I are attending. She did a really great job! Very talented and neat lady too! Beautiful spa in a cozy setting.

Ta
Review №64

The entire experience was fabulous. From the moment I walked in the door to checkout. First time trying a Balayage and the color turned out great.

Li
Review №65

I always look forward to my time at the Spa, I’m always welcomed, and spending 2 hours in the chair with Mandy doing her thing is like spending time with a friend I see every 5 or 6 weeks! We laugh and talk, and I walk out feeling better than when I came!

Mi
Review №66

I want to love this place. I loved this place, but hair looks exactly like the man across the street who does it for literally 1 third the cost. And paid 231.00. I’m sorry. My hair looks pathetic.

St
Review №67

Great experience! Anti-aging facial with Grace was very peaceful and relaxing. Highly recommend!

Ni
Review №68

Had a massage today. One of the best ever. Very professional and relaxing.

Da
Review №69

Was really in pain with knot in my neck and went in for a my first (and not last!) deep tissue massage tonight. BB was AMAZING!! She went above and beyond in such a thorough and dedicated way to help me in any way she could with the pain. Such extra special care, which was greatly appreciated. I would give her 10 stars if I could!! The entire spa is just gorgeous and lovely to be in also. Loved the experience and will be back!!

Ja
Review №70

Today I had physical therapy in the morning and then went to Rhonda for a massage. I could barely walk into your facility with a cane. After an hour massage with Rhonda not only were my legs even in length; I was able to walk out without pain. She is an amazing masseuse.!! Love her massage so much! I’ve had several massage therapists, and she is by far the most outstanding. Kudos for this excellent massage service!

Me
Review №71

I’ve been going to see Brooke multiple times now and couldn’t be happier with the outcome, service and Brooke as my stylist!! This place is a diamond in the rough - I had no idea this salon was here!Brooke is super personable and talented. She hears you out in what you’re wanting for your hair and works hard to achieve it. During our time, she’s fun and pleasant to talk to - she’s just wonderful! Would highly recommend! I’ve already passed her name along to family and friends!I haven’t tried other services yet, but I love the building and the kindness of the staff - everyone is always so kind and helpful.I will definitely be going here for the foreseeable future!

Cy
Review №72

Rachel is the best!! She did a fabulous job on my hair and Ill definitely be back!!

Na
Review №73

I have been going to the spa at river ridge for 15 years or so and I love it! I have never had any haircut/ style that was short of perfect! Brittany is FANTASTIC for styling and up-dos. I also see Melanie for eyebrow waxing and she is great as well. All of the staff is extremely personable and make you feel comfortable. Cannot give the spa enough praise!

Me
Review №74

I live in Grove City and make the drive to Spa at River Ridge because theres no other place with this top notch service and relaxing atmosphere. Consistency is key with this industry too, and its ALWAYS consistent - from the coffee they offer to the color on my head. Ill continue seeing Miranda until Im on my death bed, so shes definitely stuck with me forever.

Ab
Review №75

I went here for my first time ever and in fact, my first full-on spa experience. I pampered myself and I got a hot stone massage, facial, and pedicure.The hot stone massage was amazing and Abigail did an amazing job at quickly going over my concerns and walking me through the experience. She really dug deep and I felt like jello after everything was done! She was very professional and kind. When I was done she walked out so I could dress and greeted me with a glass of water.The facial was probably my most favorite part (if I had to choose). It was the first facial I ever had and Lesleigh customized my experience to my skin’s needs. It included arm/hand massage and hand warmers! She had a fun personality too! The chair was extremely comfortable and the smell of all the skin care she was applying was SO nice. My face looked/felt like glass after!My last service was the shellac pedicure. This part was just okay. For what I paid, I could’ve gotten something much more thorough elsewhere. I was with Dawn, who was very nice and conversational - but I also felt like she rushed through the whole thing a bit, which was a bummer. The scent and color choices are a little underwhelming. But I will say that where you get your pedicures is nice! Seat was comfortable and you’re facing windows overlooking the pond! It was a bonus that it was such a beautiful day!Overall my experience was AMAZING. I will definitely be back for a massage and facial, but will likely skip the pedicure next time.

Am
Review №76

Everyone was so nice and friendly. It was by far the best massage I have ever had. My pedicure was great too. She took her time and my feet feel great.

Ji
Review №77

Amy made me feel very comfortable and explained all the details about the massage before she even started. It was amazing. I wasn’t entirely certain I’d be able to stand up and walk afterwards! A nice comfy couch was the perfect place for me when she was done. 😃

Ju
Review №78

My massage with Lori was amazing! She was really sweet just like the ladies at the front desk.

Pe
Review №79

I love The Spa at River Ridge! Morghan did another amazing job. She has been my stylist for a few years now and I always leave feeling great. I spend a few months in Florida every year, but when I need foils or a cut, I head back to Ohio to see Morghan.

La
Review №80

Ive been to The Spa at River Ridge 3x - once for an eyebrow wax, and twice for a massage. Ive had an excellent experience each time. The eyebrow wax wasnt quite as good as the ones I got at my old spa (that is unfortunately now a 12 hour drive away), but its good enough that Ill come back for my next one. For my massages, Ive had appointments with both Gary and Josie; both were great, but Josie in particular blew me away! I definitely recommend!

Ly
Review №81

I have gone there for several massages now, and I have been extremely pleased with the level of service provided by all staff. Check in/out is easy and each masseuse I have is kind and thoughtful. I have also used their makeup services since I am not the best at makeup. The stylist I had was kind, sociable, and very professional.

Sa
Review №82

I saw Alexa for an eyebrow wax and Sarah for my hair. My experience at The spa at River ridge was incredible. The staff was so friendly and welcoming and I’m very happy with my hair and eyebrows. I will definitely be returning!

Ka
Review №83

I booked a haircut with Lana today and it was my first time visiting the Spa. It is beautiful and tranquil inside and the staff, especially Lana, went out of their way to make me feel comfortable and welcome. I also want to appreciate the front desk staff and manager for quickly clearing up an issue with the donation gift card I was using (purchased at a charity silent auction). They made what could have been an awkward checkout process as smooth as possible, making me feel valued and trusted. Thank you, I can’t wait to return!

Ch
Review №84

My massage was perfect. The tech was top notch and very professional. She focused on my problem areas and I left feeling rejuvenated.

Le
Review №85

I always have a great experience at the Spa At River Ridge. Everyone there is very professional and knowledgeable.

Fr
Review №86

The Spa at River Ridge is always such a great experience. The setting is beautiful, the products are indulgent and Micah is the best!

Er
Review №87

If you are looking for a fantastic massage book with Amy! She was amazing. Hands down the best massage I have ever had.

Pe
Review №88

The massage was very good! Very helpful. Josie does a great job and is very professional.

Ma
Review №89

Peigi is so talented! She listened, shared some ideas and together we came up with a style that makes me and my daughter feel so pretty. Thank you Peigi! Highly recommend the Spa at River Ridge! PS Check out the boutique in the lobby! It is so cute. Its like visiting a small town shop with the most amazing gifts.

We
Review №90

The Spa at River Ridge- there aren’t enough positive adjectives to describe this beautiful and welcoming Spa! I received a fabulous facial from Lesleigh - she treated me like a goddess- and I walked out with a beautiful glow to my skin. My husband received an incredible massage from Josie- she helped melt away all of the stresses and aches of life, she is super empathetic and in tuned to her clients.The Spa at the River Ridge has a wonderful staff- we even met their owner- they go the extra mile! 100% would recommend!

Sh
Review №91

I recently took their services and they are good. I really liked the arm and lip waxing by Emma!! Would definitely recommend her. Very friendly as well good at her work. Didnt get any rash after doing so.Their facial is also good. Angel did a good job. My skin was looking fresh.

Je
Review №92

First time there and first time professional Swedish massage with Lori who was great can’t wait to go back and try other services

As
Review №93

Our family loves the spa at river ridge we have been going there for years and so impressed with the quality. Top notch and we absolutely adore Lauren.

An
Review №94

Peyton is amazing. Been getting my hair colored for 100 years and she’s by far the best. Wish the lobby wasn’t packed full of piles of retail and the front desk gals were able to wait til you get to the desk before yelling at you tho. 🤭

Ka
Review №95

The spa was beautiful! The staff make you feel so welcomed! My massage with BB was fantastic!!!! I went there with back & shoulder pain & left there feeling amazing!Thank you so much!!!!I cant wait to schedule another massage!

Be
Review №96

Even with white eyelashes and eyebrows from vitiligo, Alexa was able to do a great job. THANK YOU Alexa!

Me
Review №97

Skylar was wonderful at talking me through options for my hair, including what would be easier maintenance as I prepare to have a baby knowing I won’t be able to get in as quickly as I’d probably like. She was so patient, kind and understanding of my questions, and I never felt like she was trying to push me into anything I wasn’t ready for. She’s also just great at keeping things light and fun. Will 100% be coming back.

ke
Review №98

Lori was so kind and welcoming before the massage even began. Her skill set and level of pressure for the massage was everything I didnt realize I wanted. I promptly booked another appointment with her for next month. She has another returning client today. Thanks Lori!

Ro
Review №99

Simply a wonderful experience. After going to the same person for over 10 years Ive been struggling to find someone to measure up. Today I did. Abigail truly cares about making her patients better. I am looking forward to coming back.

Ty
Review №100

The Spa at River Ridge is excellent. The experience is consistently pleasant, and Im typically content with the service. In a instance where I wasnt satisfied, the customer service was fantastic, and they addressed the issue effectively.

Me
Review №101

Makayla was AMAZING 🤩 Very professional and so sweet! Told her an idea of what I wanted and she killed it ❤️

Mi
Review №102

Ive been getting my hair cut, colored and styled at The Spa at River Ridge for nearly 20 years, yikes! Wouldnt have stayed so long if I didnt love it. Have recommended to many friends.

TJ
Review №103

My daughter and I wanted to celebrate our 40th and 60th Birthday s by pampering ourselves and that is exactly the experience we were given by Amy and Lorrie! We both loved our massages and reflexology and would highly recommend your spa to anyone! It was a fantastic experience and we will definitely be back! Thank you again!!

Ta
Review №104

Catherine was fantastic! Lovely pedicure! My toes look amazing!

Ma
Review №105

Wonderful service and people! Amazing , talented staff! Peigi has created such a wonderful environment at the Spa!

Ja
Review №106

Leah is a professional from start to finish, with attention to detail. She focuses on the comfort of her client. I enjoy her genuine kindness and conversation. I would give her a 5 star rating every visit!!!

An
Review №107

Ive been to this spa for a few services - massage, haircut, hair color, and nails. Everyone who works here is very talented at their job and I highly recommend any of these services. I especially want to compliment the hair team. I have very curly hair and many people with my hair type go to curl specialists who charge an arm and a leg for haircuts. This team isnt marketed (or priced!) as curl specialists but Ive liked their haircuts better than the curl specialists Ive been to in town. Most recently I got a cut and color from Skylar. She did a very quick wet cut and managed to give me tons of layers and face-framing curls that came out perfect. I also love that the salon has hair samples to help you choose your color. I keep my hair longer (shoulder length or more), maybe if I wanted a short cut or a very creative shape, I might go to a curl specialist but otherwise I will come here again.

Ki
Review №108

There is no place in Columbus like The Spa at River Ridge. The level of professionalism and service is above and beyond expectations...the atmosphere is pure peace and absolute relaxation. Every member of the staff is conscientious and caring. The best massages and facials...and Im excited to try their other services. Ill never go anywhere else!

Em
Review №109

I scheduled a last minute appointment with Olivia to get my hair dyed. I had never been to the Spa before and I had never seen Olivia prior to this, so I was a bit nervous, but was reassured by the numerous good reviews. I’m really glad to be able to add yet another good review for the Spa! All the employees that I interacted with were friendly and helpful, but Olivia was wonderful! She was extremely friendly and listened to what I wanted done, but also made suggestions that ended up making my hair look even better. I am very, very happy with my hair and will definitely be coming back again.

Al
Review №110

Very sweet staff, nice facility and great talent! Very satisfied!!

Ke
Review №111

I’ve been going for years and I have a great experience every time. Everyone is very nice and customer service oriented. Lacy is a wonderful stylist that always gets my hair looking just right.

ca
Review №112

Josie did an amazing job on the 90 minute deep tissue massage. She pinpointed spots that needed worked & not just the routine massage. Highly recommend her!!

Al
Review №113

Service was great and very relaxing. Very detail oriented on my Mani and pedi. Friendly service. I would go back

ke
Review №114

The spa is always spotless and all the staff and assistants are so nice! My stylist Sam was amazing if you want a beautiful natural color/highlight combo. She was also so sweet and helped me decide what I wanted for my final color before we started. Love the end results, it blends flawlessly & I’ve gotten tons of compliments. 😁

Di
Review №115

We just had the best spa day!!! My mom and I had massages, scrubs, pedis, facials, and hair. They catered an amazing lunch! The people were amazing! I feel so relaxed. Best spa I’ve ever been to! Highly recommend!!!!

Pa
Review №116

A wonderful place for a massage. My massage therapist was fabulous. I definitely will go back...

He
Review №117

Mandy at the Spa at River Ridge is simply the best. I’ve had Mandy as my stylist for nearly three years. I would highly recommend her and this beautiful salon!

Sa
Review №118

Amy is the best Massage Therapist I have ever worked with and met. She gave me the most fantastic experience. Will definitely recommend and return. The front desk is so nice and make sure you feel welcomed and comfortable.

Sa
Review №119

I had a 90 minute deep tissue massage with Amy. Absolutely fantastic. I explained some concerns and sore areas. She took extra care with those spots and I didnt feel bruised the next day from the extra pressure of this type of massage. I will definitely be going back to her next time!

Ke
Review №120

This was my first deep tissue massage that Ive ever had, and it was AMAZING! I checked out and scheduled another appointment before leaving. Customer service was top notch, the facility is beautiful, the prices are great, and Amy did an incredible job on my massage! I would recommend them to anyone looking for great spa!

Hi
Review №121

Debra did an amazing job on my hair! The receptionists are super welcoming and kind. All around a really nice salon with a super easy online scheduling system.

Ju
Review №122

Lauren is a very talented hairdresser. She does an incredible job on my hair and she’s very attentive. I also love the entire staff at the salon. They are all so friendly and welcoming! I’ve also had some of the nail services and I’ve always been so pleased. This is a top notch salon!

Ca
Review №123

Excellent! Love the way everyone makes you feel when in for any service! Both Dawn and Leah were especially warm and welcoming. My mani and pedi came out beautifully!

Ta
Review №124

Hannah was great! She transformed my hair with beautiful blonde lowlights for a cute fall look. The entire staff was very friendly as well :)

Al
Review №125

I’ve had two different lovely aestheticians - Emma and Leslie - when I’ve gone in for my waxie waxie. River Ridge is excellent!

Ka
Review №126

It was a very relaxing day. I had a deep tissue massage, facial and pedicure. The staff was friendly and professional, the spa was very inviting and spotless. I rate my day at a 15 out of 10. I will be back soon. Thank you!

Ha
Review №127

Love it here! Everyone is always so kind and bright. Outstanding services every time!!! So grateful for my day of relaxation spent here!

Li
Review №128

Claire was INCREDIBLE! She listened to everything my boys wanted. She validated their feelings that cutting long hair and making it short can be scary-especially when your hair almost becomes a part of one’s identity.She talked them through every step. She was patient and personable and we could not be more impressed with her, or the staff at Spa at River Ridge.

B
Review №129

Gary always provides a five star service. He is thoughtful, listens to areas of concern and provides an excellent service.

Sa
Review №130

Brooke is my go to girl at The Spa! She always does an incredible job on my hair, pays attention to what I want and shared suggestions to enhance my style even more! I always leave so in love with the balayage hair color and haircut that I get, no matter what I got with :) Everyone there is so friendly and helpful, they only want you to have the best possible experience! Great company & values too!

Gl
Review №131

I have been going to the Spa at River Ridge for more than 10 years. I am never disappointed.My exceptional hair stylist Sarah is talented, always accommodating and l look forward to my visit with her.I recently had 2 amazing massages with Gary. Hands down- he is by far the best. He makes you feel relaxed. His massage is tailored to your needs. Very calming.The front desk staff is helpful and professional. Always a welcoming experience.

Ke
Review №132

Came in for a deep tissue massage, and after BB asked for the areas to work on, she proceeded to hit all the right spots and ones I didnt know were sore! Highly recommend and will be back, thank you.

Je
Review №133

What a treat to schedule a facial, hair service and manicure all in one day! The spot treated me to lunch because I booked multiple appointments. Everyone was very kind and compassionate today and I enjoyed all of my services.

Kj
Review №134

I came in yesterday for an eyebrow wax & tint from grace gullette & they turned out AMAZING. They look so natural and so much better shaped. Grace was so sweet & did such a good job

Ch
Review №135

Teagan always is on time, greets me with a smile and does an outstanding job .

La
Review №136

It was wonderful! Skylar has a warm, welcoming personality and is a great hairdresser!

Be
Review №137

I have been very impressed with the massages and spa treatments at Spa at River Ridge. Amy is an excellent massage therapist and always makes me feel like a valued client. It is a clean and safe environment. I would highly recommend this for your next pampering. She works on the areas you need and you leave feeling relaxed and calm. It is totally worth it!

Cy
Review №138

I appreciate the wonderful, well trained people, wide variety of services and high quality products at the Spa at River Ridge. Brittany exceeds my expectations as a colorist (color and highlights) and stylist. I’m very grateful for her services.

Jo
Review №139

Anna cut and styled my hair and did amazing!

Ke
Review №140

Fantastic experience! Loved the vibe and felt very well taken care of especially since this was my first ever massage. 10/10 would recommend to family or friends.

SE
Review №141

Best massage ever!! Gary Fitzpatrick is a gem! Also, the Spa at River Ridge has great ambiance, service, and very clean.

Da
Review №142

Emma was fantastic today. I had my first dermaplain treatment and she thoroughly explained the process. I loved it.

Li
Review №143

Generally I’ve been happy with their service especially when I get my usual hair stylist: Brooke, Lana, Jen and Amy. They take time and care to do a great job!Today that was not the case. It could’ve been better. I will definitely return but only with my faves.

Mo
Review №144

Audri did my hair about a week ago, and the service was amazing ! She’s very personable and so sweet . I loved my hair after. The front staff could be a little nicer,

Ab
Review №145

I had a prenatal massage with Gary and enjoyed every bit of it! He was very professional, focused extra on the target areas I requested, and I felt fantastic the day after (which doesn’t always happen). I’m very excited to try another service there to use the rest of my gift card!

sh
Review №146

Lauren is just the best! I drive an hour just for her to do my hair. Catching a flight this morning and didn’t have to even brush my hair after it was done yesterday.

Ca
Review №147

I had scheduled a Stress massage. Not knowing that your body is going underneath a tent that heats up your body AFTER the sea salt massage, I decided not to complete the tented part of the session, she gave me an extra body massage, which was excellent. I have a problem foot and she paid especially attention to this foot and massaged so well. She explains all the steps, is very accommodating and gives an excellent massage.

Ki
Review №148

Morgan was amazing!! She cut my daughters hair for back to school. Soooo cute! By the time we left, I talked to her about my hair and will be scheduling back to see Morgan for myself. Thanks Morgan!!

Al
Review №149

I’ve been going here for over a year and now I’ll never go elsewhere.Everyone is so kind and accommodating. The ambiance is lovely. Lots of hair products to choose from and cool trinkets from local folks.My hair always looks amazing.

Ch
Review №150

1/20 called in to book a surprise pregnancy massage for my wife on her birthday a week out. Time slot was booked but girl on phone said she had to check with masseuse if she was trained on pregnancy massages and would call me back in 1 hour. 6 hours later no call so I called back and finally got confirmation everything was all set. I bought online GC so everything was paid for. Now day of massage and my wife’s birthday comes, she drives 35 minutes there and they tell her they have no appointment for her. No apologies or options, just nothing showing booked. Recommend finding a more competent place if you are looking for spa type services.

So
Review №151

Great Experience! Kristin took time to really listen and gave me feedback on what worked and what wouldn’t……and, gave me a why! Will definitely be back! Haven’t loved my hair this much in a long time! ❤️

Br
Review №152

The service is exceptional. My hairdresser always listens to my concerns and therefore provides an individualized great experience which results in a superb hair style.

Ca
Review №153

Debra was great! Immediately helped with my scalp issues and helped me to start getting into how to do my curly hair. Will definitely be back to see her

As
Review №154

I booked massages and facials for myself, my mom and my sister. The day of one of the aesthetician fell ill and had to call in. I was understanding and let my mom and sister get their stuff done simultaneously and i just waited till one of them were done to get my facial. They wound extending my massage an extra half hr for free and gave me 20%off all the services we got. To say the least,the services and the people were nothing short of extraordinary. Will 100% be going back.

De
Review №155

I had my first facial with Terry. She was amazing!! This was such a wonderful experience and Terry was great to talk with! Can’t wait to go back!!

Ca
Review №156

The Spa at River Ridge is my favorite place for massages! I usually see Rhonda or Gary, who are both wonderful. I had BB today and she exceeded my expectations. I got a 60min Swedish massage and she was able to address all my concerns. Thank you so much!

Am
Review №157

Long time customer of the spa but This was my first time with Skylar. I would tell you she’s amazing… but I’m afraid her books will fill up and i won’t be able to get in to see her again! (Haha)

Ja
Review №158

I went here for the first time to get a Facial. It was the most amazing and relaxing experience I have ever had. And I absolutely must mention the Aesthetician that performed the service Shireen. She just made that experience that much more special. She is wonderful and because of her I look forward to going back again!!! Highly recommended! Great service all around!!!

St
Review №159

We love getting our hair done here!!! Always such a fun and relaxing experience McKenzie did an excellent job w my 4 year old and 7 year old!!!

Em
Review №160

My husband and I had our first couples massage in 3 years — and it was worth the wait! His was deep tissue and mine was prenatal. So relaxing and just the write amount of attention and work! Will book again.

Ke
Review №161

Emily is great. First time with her and she was friendly, in the know, and gave a great cut!

Ky
Review №162

I had a bad experience at this place! My first time getting my hair done here and I thought for sure they couldn’t mess up an all over dark color and a trim…well they did (twice). I booked unknowingly with a stylist who just got out of school. She was rushing the entire time and it made me very anxious. The color did not turn out well at all and the cut was just okay. I booked a correction with another stylist for no charge. This stylist seemed to know more of what she was doing and was very nice! The color was better but then I asked her to do more layers in the front of my hair because the first stylist didn’t. It looks so bad! It’s like short chopped bangs on the sides of my face. I’m praying it grows enough in the next month because I’m in a wedding. I honestly don’t know what to do I’m so upset. I will not be going back! Both stylists were very nice but just seem to not know enough to be on their own!

Ka
Review №163

Got a back, neck, and shoulders massage by Amy and it was wonderful! Very relaxing. Loved the atmosphere as well. Will definitely be coming back and recommending to my friends and family.

Be
Review №164

I have fine wavy hair. I haven’t had my haircut in a while. I needed to find a stylist who could work with my wavy hair. Madison did an excellent job understanding what I needed. She cut and style my hair to make the most of my waves. This was my first time with Madison, and I couldn’t be more pleased.

no
Review №165

This spa was amazing! All the workers were incredibly nice. I got my hair styled and cut and it turned out amazing and super soft. I totally recommend trying this. Thank you Spa at River Ridge!

Ma
Review №166

My friend brought me here for facials for our girl’s weekend. Lesleigh was lovely. She took amazing care of me and was kind, professional and and excellent. Would highly recommend!

Je
Review №167

I saw Angel for a facial service and she was amazing! Such a delicate touch, especially with extractions. Usually during most facials those are very uncomfortable but it felt as thought she wasn’t even doing extractions. The products she used didn’t leave me irritated, as I can have sensitive skin. She really listened and took care of me!

Ty
Review №168

Love the Spa at River Ridge service! Favorite place to come and relax with a massage. Everyone is very kind and professional. Abigail was absolutely amazing, and nailed it on the amount of pressure I wanted. Feeling refreshed, renewed and incredibly happy.

Ch
Review №169

Spa at River Ridge is a beautiful facility set on a scenic little location in Dublin. I have been having my hair done here for several years now and can’t say enough about what a great experience I always have here. Both Amanda and Erica have provided me with beautiful, spot-on results for my hair every time and the entire staff is very friendly and professional. Highly highly recommend!

Me
Review №170

Love everything about this spa. Everytime I walk in the girls at the counter are so friendly! My hairdresser Micha is the best! Worth every penny!

Ka
Review №171

I LOVED my first experience at the Spa at River Ridge. The staff was so friendly when I arrived and my stylist was professional and gave me great advice about the styles that would work well with my hair thickness and the shape of my face. It was a great experience and I will be going back!!

Cb
Review №172

This place is seriously wonderful. I have never had a bad experience! It feels like a luxury retreat and the staff and service providers are consistently excellent. The place itself is absolutely gorgeous and HUGE with beautiful decor and fun touches like the fruit water (YUM). Ive only done massages (Amy is a goddess with a magic touch) and nails but would definitely consider doing other services. It really is your one stop shop for all things beauty and luxury!

Br
Review №173

Amazing!! We choose this spa for a bachelorette party and we’re so happy with the whole experience! Christine and the other stuff were so friendly and went above and beyond for what we requested in our private room. I personally had a Swedish massage done by Gary and I high highly recommend him! It was fantastic! The best massage I have ever had!

T
Review №174

I booked a haircut appointment and it was a great experience. Kat (or does she spell it Cat?) was exceptionally warm and welcoming. She even recognized that I wear a hijab (head scarf) and immediately offered me a private room for my haircut. I then got my hair cut by Brooke, who was very friendly and did a great job with my curly hair. I will definitely be returning!

Al
Review №175

I rarely splurge, but I treated myself to a facial (with Emma) and Swedish massage (with Rhonda) for my birthday. I had the most exceptional experience from start to finish and will return again and again! It was a true spa experience, with a fluffy robe, quiet and dim spaces to relax and feel calm, delicious flavored waters/teas/coffees/cocoa, a beautiful space to shower and refresh afterward, and more. Emma and Rhonda provided some of the most excellent services I’ve ever had, and the entire team was professional and kind. Thank you, Spa at River Ridge, for making this a special day!

Ca
Review №176

Literally had THE best time with Makenna! Go see her she is an AMAZING esthetican, Get a facial, she is the sweetest! Best spa In Central ohio hands down.

An
Review №177

Peigi is amazing. I love the cut and style. She takes the time to listen what worked and didnt work and my ability to recreate the style on my own. Her assistant Olivia is awesome. The Spa is gorgeous and offers a wide variety of merchandise for sale. I actually bought gifts for my grandchildren for St. Patricks Day and Easter from the articles she sells for vendors. The Spa at River Ridge is beautiful. thanks Debbie O

Ki
Review №178

I had a Swedish massage with Amy, and it was amazing! Ive been here several times already, and cant wait to go back. The staff is so friendly and welcoming, and the facility is luxurious and very clean!

Vi
Review №179

I had a fantastic mani/pedi with Dawn!!She is so gentle, highly skilled and so wonderful to work with! Thank you Dawn! My nails are so pretty and my feet feel fabulous!

ja
Review №180

First visit at the spa! It was fabulous. Alexa gave me an amazing facial. Very prompt, professional and thorough.

Ly
Review №181

Olivia was kind, quick and talented. I have dark hair and in order to get highlights most hairdressers go too light and read brassy. She struck the perfect balance

Sa
Review №182

I have been going to Callie now for almost a year for my nails, both manicures and pedicures. She is beyond amazing and knows exactly what I want for my nails. Callie is personable and so pleasant to be around! I feel as though I have known her for years and look forward to my monthly appointments.

Ka
Review №183

I’ve been going here for about 5 years and had almost every type of massage. The masseuses are great, but the front desk staff leaves something to be desired. Always seems like I’m bothering them when I check in. But I’ve looked pasted it because it’s a short encounter.However, today I received a call asking me if I wanted to come in early and get a more expensive massage. When I declined this upsell and said I was at work the caller hung up on me. I called back, thinking it was a front desk staff who made the call, the manager informed me it was her and that because I said I was at work she “didn’t think anything of hanging up on me.” And that’s it. No apology and truly seemed like this was a normal encounter.The very least a business can do is say “bye” when ending a call or fake an attempt to empathize with a client when they were upset for being hung up on after declining an upsell at a new appointment time.

Va
Review №184

The staff is very friendly upon arrival and Casey is always very pleasant and does an amazing job

Em
Review №185

Beautiful Spa. Always a great experience. I love my hair stylist Micah and have been going to her for several years!

Tw
Review №186

My service was two 60 minutes full massage for my husband and I.Gary was our masseuse and from the first time we met him his techniques have only improved and his personality and his professionalism is just amazing I would recommend The spa at River Ridge and Gary for all your Spa needs.The business is clean always very neat the staff is always very professional very welcoming it is an awesome place we always enjoy our time here.

Br
Review №187

KC was AMAZING!!! She is professional, extremely knowledgeable with a great personality! I walked out with a complete hair transformation. This was my first visit meeting KC and seeing The Spa at River Ridge which is beautiful and very clean. I have already booked my next appointment with KC and cant wait! I highly recommend her, you wont be disappointed.

Al
Review №188

This was my first visit and I will definitely be back. Brooke did an amazing job explaining the products she used and how to style my hair on my own. She did a great job with the cut and styling as well. Thank you so much for making me feel confident about my hair again.

Ni
Review №189

Katherine was amazing! So patient with me (I was super nervous to cut/color my hair), and so easy to talk to, she took the time to discuss what I wanted to achieve and she nailed it!! I love my hair! I can’t wait to come back and have her add some Balayage. Everything in the Salon was super clean, and everyone I encountered was super friendly! I felt at ease from the moment I entered that building. Thank you for a great experience!

De
Review №190

I recently moved to Columbus and was recommended this salon. I have had the same stylist back home for years and was a bit concerned about the change. The stylist that was recommended was booked way out so I asked for someone comparable. I was booked with Kristen. She is super. She listens to what I am looking for and does a fantastic job with my color. So thankful the other stylist was unavailable 😊

Ka
Review №191

Michaelia was wonderful! I was not sure what I wanted for color, but I wanted something different. She took time to ask me questions and at the end of my visit my hair looked amazingly perfect. She was friendly and professional. I am so happy!

Sh
Review №192

I had a 60min deep tissue massage with Gary and he was amazing! It was very relaxing and he made me feel very comfortable. He was super nice and did an A+ job working on all my knots. I asked him for suggestions on what I can do at home to help with my back and he showed me a great stretch. I highly recommend Gary and the Spa at River Ridge. Ill definitely be back.

Ch
Review №193

This was not my first time going to the Spa at River Ridge, but it was my first pedicure. Cassandra was very nice, though not much of a talker (thats ok, neither am I).I was a little self conscious about the appearance of my feet, but Cassandra was completely friendly and professional and put me right at ease.I was also given a 15% off coupon when I came in, simply because it was my first time getting a pedicure there. Something they didnt have to do seeing as I had already booked and shown up for the appointment, knowing the cost.

Je
Review №194

Ive been getting my hair done at the Spa at River Ridge for over 10 years and have seen numerous stylists because one moved to another country and one was on maternity leave for a bit, so I tried a couple of others while my stylist was out. They have all been great and Ive never had a bad experience. I had never tried their massages before, but I had a gift card so I recently had a massage and Gary was great!!

Su
Review №195

I like Spa at Rivers Ridge. Theyre just on top of their game. Gary was my massage therapist. He was knowledgeable, professional, skilled and most of all caring and present. (Hard to find). Cassandra did my pedicure, and she was super sweet, personal, gentle, and skilled. The spa goes the extra steps that make it worth my drive, and to pay a little extra for everything they have to offer. Beautiful atmosphere.

St
Review №196

Michaelia my stylist was awesome. She was friendly and my hair looks AMAZING. Salon was clean and all staff was friendly. Will return and would definitely recommend!

Li
Review №197

I had Amie and she was wonderful! We had very good conversation I felt like it was with a friend! She did amazing on my hair I feel so good:) will 100% come back and recommend to all my friends and family.

Am
Review №198

The Spa at River Ridge is officially my favorite haircare Saloon. It was last minute and I couldnt find any Saloon taking reservations but I was fortunate to find a spot for hair cut at River Ridge. I explained what I was looking for and my hairdresser did exactly that. I have really long and thick hair but my hairdresser was sweet and patient. It really took a long time to set my hair but she did a wonderful job. I loved everything about this Saloon. This will be at the top of my list for hair care.

Er
Review №199

Amazing! From day 1 of planning my sister in laws bridal spa day, Kaci went above and beyond! The facility is impeccable! The staff is the best customer service! My mom already scheduled an appointment back there next Saturday! We will all definitely be back! Chrissy was more than amazing today! Best staff and just entire experience! Truly appreciate the way each of you helped make my sister in laws day so special and memorable!

Information
171 Photos
199 Comments
4.8 Rating
  • Address:5555 Wall St, Dublin, OH 43017, United States
  • Site:https://www.thespaatriverridge.com/
  • Phone:+1 614-766-9946
Categories
Working hours
  • Monday:6:30 AM–8 PM
  • Tuesday:6:30 AM–8 PM
  • Wednesday:6:30 AM–9 PM
  • Thursday:6:30 AM–9 PM
  • Friday:8 AM–7 PM
  • Saturday:7 AM–5 PM
  • Sunday:Closed
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations