Troy and the young lady (Im not sure of her name) are always so sweet and helpful when I go in there. The only complaint, I have, is that they always tend to be out of the coils, that I need for my device. While, they do have other coils, that are compatible with my device, they tend to leak and not work as well as expected. Popular products (fast movers) should always have a surplus stock. The prices are definitely reasonable and theres always something new to try. Thank yall, so much!
Store was clean, but staff was less than outgoing, and did not seem eager to help. I asked for some e juice in 2 common flavor profiles, and nicotine levels, only to be told that they didnt have it. Girl seemed unkempt, and the guy was too busy counting cash to be bothered. And counting in full view of customers I might add.
I went to the shop this afternoon, a few minutes after 5pm and the doors were locked. The door and website says they close at 7pm. I tried calling and the mailbox is full, not professional at all. I won’t be going back
Giving this place a 1 star review on the grounds of horrible customer service and a lack of knowledge about their own policies. I went in to buy a vape and spent 100 bucks on a top and a mod. During my transaction the cashier told me that I had 15 days to refund the product. Not once did she specify the terms of a refund. Long story short i had the vape for one week and not only has it burned every coil ive had but it is completly incapable of reading them correctly. I took the vape back to get a refund and after inspecting the vape and agreeing that it wasnt functioning properly the cashier then began to deny me my refund. Like I said she herself inspected the vape and knew it was defective. After denying me my refund i called the store to speak with someone in management and I was informed that this was not possible. She even went as far as to try and sell me even more coils after saying that the requirements for the coils to be effective in the mod didnt matter and it was completly useless. Will not be shopping here again.
While this store is the only one that carries the hunger consume that is my favorite juice its rarely in stock. Their inventory leaves a lot to be desired. Smok baby beast coils are extremely popular but very seldom do they carry anything but the low watt M2. The customer service and attitude leaves a lot to be desired as well unless the newer female employee is there. The only reason it got 2 stars instead of 1 is because they carry my favorite juice. They need to sustain popular inventory items and improve their interpersonal communication skills.
Bought 2 vapes and blister packs of coils but the one to my vape was the wrong coils and didnt know until we was out of the state
New buyers beware! If you dont know your price points you can possibly be horribly overcharged. Price points for their juices are ok but I have had several issues with them. I have Vaped for almost 5 years and luckily didnt overpay. First, a couple years ago they lost a sale to me because they were overcharging by over 50 dollars for a mod that I literally bought for 50 dollars less at a different vape shop. However, last week I needed more juice and a couple coils and I was told my total for the order was 61 dollars. The juice was 18 dollars for a 60ml which is reasonable, but they were trying to charge 18 dollars per coil which is absolutely absurd and almost 4x the price of coils anywhere else. You can get an entire pack of coils for like 20-22 dollars (I use the Crown III). I was told they were more expensive because the tank was new. Just be careful, I have never seen someone gouge prices so much. My personal advice? Order ahead of time for way cheaper online. I am all for supporting local vape shops but they will never get another cent from me.
I like Ks because they have a lot of different values and juices at a reasonable price. They are extremely helpful also. That in itself is why I keep going back.
Very good staff all very helpful and polite the manager really helped me out with getting a new cap after explaining mine had stripped and I needed one ASAP and couldnt order one.
Love it! Very helpful, nice people, great prices. Variety amazing, all flavors, some I would have never guessed existed!
Very rude
Staff was genuinely helpful and very knowledgeable on vape products also are willing to order and carry any juices that you already love if they dont have them.
Very friendly! If youre new to vaping like me this is the place to go theyre very informative and patient lol. Great employees !
They have a good selection of mods and tanks. But theyre in liquids leave a little more to be desired. However they have a wide selection of e liquids but theyre not the best around.
Drove 20 miles up to store literally watched the guy turn off the open sign in front of our eyes and he shrugged at us through the door it was only 7:06. They lost out on a $200-some sale. Will drive to Lyons from now on.
Great friendly staff. Very knowledgeable. Troy and Tyler are great employees and always ready to help
Defective disposable sold to me earlier auto hits after it’s been put down
Prices are okay on something but great on others. Over all the crew there are great and very helpful.
The store hours say they open at 9:00 a.m.! Ive been by there twice & its now 11:00a.m. & yet they are still not open. Bad business if you ask me.
The staff is very nice and knowledgeable about the products that they sell.
Love the prices and the people are very helpful and nice that work there .
The staff was very helpful and friendly There was lots to choose from and very clean
Great customer service and awesome displays as well as options to choose from!!!
Great products. Wide variety. Love these guys.
I don’t know how that review got on there. That was not on my account. I was there over a month ago, and brought a vape.
Very nice guys. i am happy with my purchase!
Super cool staff and good prices best vape store!
Great staff....prices a little to high on juice
Very helpful and well informed. Beth was a pleasure to do business with.
Lady was helpful. Son loved the juice she picked
Bought 2 vapes got 30% off and there very friendly and help with everything!!
Fully stocked vape shop, friendly employee, competitively priced
They where very helpfully and Knew what they where selling!!! Very Nice!!
Will be visiting again. I love there gummies!
Only vape store in town. Glad to have it
Pretty Good Selection of Vaping Juice.. Good Selection of pen,or pipes..
Knowledgeable staff very helpful and friendly.
Excellent! Nice people and plenty to choose from
Excellent people with great service!
Good place to get Vaping supplies.
Wonderful place but lil exensive
Nice place good prices
Best vape store in town.
Good folks great service !!
Always great, fast service !
Stay awayWorst vape shop around
Good friendly people
Always a pleasurable experience
Its cheap and good
Had everything I needed.
Service is friendly.
Love this place
Friendly staff.
Great place
Very helpful
Unfriendly staff
Excellent
👍👍👍👍
Love this place