I went to get Gelx nails with Joiah. I followed her from another salon, she’s that good. Joiah is a gem and really takes the time to do it right. Her GelX STAYS! Plus she’s super sweet and fun to talk to.I haven’t had any other service at Define so far, but I absolutely plan to. It’s a beautiful facility and the employees are very friendly and welcoming.
I had a root touch up- the color turned out well, but unfortunately they do not know how to work with curly hair. The shampoo/conditioner and gel is an important part of the curly hair style process. I had to go home , rewash and style it myself. Unfortunate as they insist on charging $54 for me to sit under a hair dryer for 10 min. I won’t be returning . In addition, it was never communicated to me that I had to book a curly hair specialist in order for a root touch up. I assumed (and I suppose incorrectly so) that the shampoo/conditioner specialists knew how to apply curly hair products after conditioning.
I took my twin daughters to Define Hair for their 16th birthday. Neither of them had ever colored their hair, and they both wanted to go blonde without having to maintain color every couple of weeks. I choose Define Hair because of my own personal experience with the salon. My hair is a very similar color to my daughters’ and the highlights are done in such a natural way that I can go up to a year between highlights.From the moment we entered the salon my daughters and I were treated as part of the team. We met the stylists, Courtney and Bekah, and had a lengthy conversation about what exactly we were hoping to achieve, how often we would be able to maintain the color, and ways to prevent damage to their natural hair. Prices were all discussed before they started and all questions were thoroughly answered.The process took time, and as we waited the staff was professional and friendly offering all of us drinks, coffee, snacks etc.After a few hours in the chair, both of my girls were blown away with their results. To say that Courtney and Bekah nailed it would be an understatement!It has been a few months now and their hair is still as vibrant and smooth as it looked the day they got it done. It is growing out perfectly with no harsh lines or dulling colors.I highly recommend this salon, especially if you have teens who want a natural look that will last!
I have booked appointments in both the salon and the spa. My experiences at both have been top notch. The salon is sleek and modern with high end touches. Kaily gives an amazing curly hair cut , and Beth worked her wizardry to fix my half grown own gray hair mess. I love my color! The customer service is stellar. I recommend this salon 100%.
Just went today for my first appointment and I loved it so much! Alyssa was amazing: very attentive, friendly and professional. She listened to what I really wanted and did exactly what I envisioned. I will definitely be back soon, besides their amazing staff the place is beautiful!Definitely worth for a treat yourself day ❤️
Horrible experience. Went there to have my hair styled by a “professional“. I was very disappointed and unsatisfied. My hair is shoulder length , flat and slippery. So, as a professional, i would expect for the hair dresser to know what to do. I even showed her a picture of what i wanted. With confidence, she said “OK, I can do that”Unfortunately, Chelsea did not know what she was doing. She placed hairpins (A LOT!!) all over my hair and didnt even try to hide it. It was messy and didnt look close to the picture I showed her. I complained and said that the hairpins better not be exposed. She tried to blame me, and said that my hair was short and slippery thats why it kept falling off!! She knew that from the beginning. Not my fault. Left very unhappy and stressed! I Will never go back there!
Update after almost a year: I continue to see Sierra every three months and I receive compliments daily on my hair! Everyone is so sweet and I feel like family when I arrive. I highly recommend Define Hair!!!Old review: I have been seeing Sierra for awhile now and each time I leave Define I feel confident and beautiful. I cannot recommend her enough! The first picture is what she had to start with 😳 just look at how far we have come! Incredible !! Thank you Sierra!
I first came across Define when looking for a new hair stylist for my daughters and I. I moved to MD from out of state last year and had no found a place that could meet our expectations. We had a horrible experience at another place and were nervous about trying somewhere new. However- the minute we walked into the salon for my daughters hair appointment, we were greeted with a new customer bag full of goodies, chocolate and also a buy one get one free product sale since it was our first time.Our hair stylist is Sierra and she did an ABSOLUTELY amazing job on our daughter. Being Puerto Rican and Mexican - our hair is very course and naturally curly- so I was nervous about whether or not she would know how to deal or manage our hair while blow crying it. (Often times in previous experiences our hair always comes out puffy and frizzy because the hair stylist doesn’t really know how to style our type of hair) however - sierra did an AMAZING job and my daughters hair came out 10/10. Right then and there I booked for myself and I as well came out extremely happy with my cut and layers. I cannot recommend this place enough. We finally found our place. I suffer very bad from anxiety and it had been almost two years since I had step foot in a salon and Sierra and the front desk made me feel so comfortable and at home.Thank you for having empathy for those of us who struggle with anxiety and for making sure we had a great experience.
Bekah and Kaily styled my and my two sisters’ hair for my sister’s wedding day, and we had a fantastic experience! They were knowledgeable, confident, friendly, and so accommodating - they really took the time to listen and tailor their approaches for each of our hair types and sensitivities, and we all left pleasantly surprised at what they were able to achieve with our hair! My hair is notoriously slippery and hard to style into an updo, and Bekah literally worked miracles to make my hair look elegant and stay in place for 12+ hours (even through dancing and sweating, haha.) They were so funny and personable and made the 2.5 hours fly by. Jason also came up to share his well wishes with my sister, which was so sweet and appreciated.The space itself was beautiful and luxurious (and surprisingly spacious!), and they seem very intentional about their product choices and techniques. A 5-star experience for sure!
As an old-school barber shop type person my original impression was that it was a bit much for me. My wife sent me here for the first time. I will say that after the experience, it was great. My stylist Katie did a wonderful job on my hair. Definitely recommend and will be going again.
I have been going to Define for many years now, everyone is very courteous and professional. The stylists are all very nice. I have been with Jen Lang for the longest time, she understands my hair, and I trust her with style and color choices.Recently saw Heather, she also did an amazing job.Would definitely recommend to check out the salon!
If you have fine hair, Molly is fantastic! Ive seen her for the past year for haircuts. In that time, she has my fine hair looking better than ever! She truly listens and is a kind soul. I recommend her, especially if you have fine hair.
Define truly is the best salon ever! I absolutely love and look forward to coming here for my hair! The check-in desks truly have the kindest, most lovely people working and they always are there to answer questions and help you! I see Heather for my hair and she knocks it out of the park Every. Single. Time. If you need a color-expert, trustworthy and sweet stylist- she is your girl!!Thank You define !!!!!!
Monica is amazing! She always listens to what my concerns are and gives the right advice for my hairstyle. I’ve gone to her now 4 or so times and she always gets it just right. She’s a pleasure to see and it feels like chatting with an old friend when I get my hair done!
My first time at this location was a pleasant experience all around. Everyone is welcoming and professional. My hairstylist Beth did a wonderful job as always, and Amy was very kind and proficient in supporting her. 5 stars for everyone!
I LOVED LOVED LOVED my hair after me very 1st ever professional color!!!I was so nervous and worried, especially when going from black to lighter color tones. Everyone from day 1 has been wonderful, professional and knowledgeable! I honestly would recommend them and already have, haha, to everyone!Bakah is amazing 🤩! Did I mention, I love my hair 😘Side note, the business side of things, I so appreciate a well run business and positive culture! I know 1st hand how much work that takes and gotta tell you, this guys are doing it right! 🔥🔥🔥Keep up the amazing work!I think I’ll be a visitor for a long time ❤️
Courtney did a great job! Not only do I love the cut and the way that she styled my hair, but I appreciated that she made extra sure I was happy with the length (I was pretty nervous about how short I decided to cut it lol). She also gave me tips on how to style it, which I’m excited to try out.Overall it was a great experience, and I will definitely be back!
I always go to see the stylist Molly to get my hair done and she never disappoints! Not only does she make my hair look incredible but she is beyond friendly. For our consultation she took her time to really figure out what I wanted and kept it in a budget that worked well for me. I absolutely love this place and I love working with Molly! Would recommend them to everyone!
I am so happy I found Define and got paired up with the amazing Mary! My hair has seriously never looked better. She takes the time to understand exactly what you want and prioritizes the health of your hair. I don’t know how she does it but my hair always feels stronger after seeing her despite the foils! If you’re looking for a dimensional-neutral blonde, Mary is your girl. I finally have the hair I’ve always wanted after trying different stylists for 6+ years. Mary also fixed a strange haircut a stylist had given me before meeting her with ease. Always worth the drive all the way from Baltimore City to visit Mary!!
After having babies and living in a ponytail I wanted something new for my hair, and Chelsea at Define delivered. Over two sessions I got a cut and then color. I feel lighter in more ways than one!
Ashley was so amazing! She completely transformed my hair and I am obsessed with it. She made sure I was comfortable before doing anything since I was making a big transition. The results were great and she was so knowledgeable and gave me helpful information during my hair cut!
This place is amazing 🤩. Love Molly! Shes awesome 😎. Asked me questions and listened to my answers. She added such perfect highlights and lowlights to blend with my grays. The cut was a much needed style update! I love my new sassy look. I definitely recommend her to everyone I know.
Ive been here twice, and my sister recommended Molly. Both time she has done absolutely stunning work on my hair, making it the exact color I pictured. I highly recommend booking with Molly. She is super friendly and personable. Will be returning, especially for my wedding hair touch up
Stephany did great job. My regular hair stylist was not available and she didn’t make me feel like it was first time. Stephany was great just like my hair dresser
Ive been seeing Kaily for a few years now and am never going anywhere else. I trust her to listen and advise and the end product - no matter how simple or complicated - always turns out fabulous. Ive also brought my kiddos for color and cuts that required some creativity and exceptional skill.
I had Katie who is just about to become a level 1 artist. She did an outstanding job! I went in not full on knowing what I wanted she helped me decide and exceeded my expectation! I have booked my next appointment with her! The business itself is amazing too they literally do everything from facials to nails to lashes and even do bookings for weddings! I loved my visit and will be back soon!
Define Hair & Skin Salon is an excellent full service salon! If you want to be pampered, relax in a friendly welcoming atmosphere, experience 5 Star quality service & care, then this salon is for you! The stylists are knowledgeable and willing to go the extra mile to make sure your experience is above & beyond!The salon itself is beautiful and relaxing. There is a full service spa devoted to complete skin care & more! Services include nail care, lash extensions, makeup, and more! You won’t need to go anywhere else! My stylist, Jennifer, is superb! I always leave the salon feeling refreshed and fabulous! She takes the time to educate me on what I need to do to maintain my amazing style. She recommends haircare products that is best for my hair texture & style. She takes a vested interest in my haircare journey, and my hair has never looked better!
From the moment I entered the salon, I was greeted with a warm welcome and made to feel comfortable. The level of expertise, attention to detail, and overall quality of service I received were outstanding. Kaily is the best!
LOVE Define! Everyone there is so warm and friendly. Sierra, in particular, is amazing! She does a beautiful job on my hair, from color, to cuts, to blow outs, to curly styles. I can ask her any question about my hair or products, and she takes the time to help. (She also has great interior design instincts and, when asked, shares those as well!)
Everything about this salon is on point. It’s beautifully appointed and the team are professional and friendly. My favorite part is my awesome stylist, Kaily! She works closely with me to ensure she understands my hair goals and has never disappointed! Thankful to have discovered this wonderful salon and awesome stylist! Highly recommend!
I have been going to this salon for over a year now.I am so glad I did the research when I was looking for a new stylist. Jason, who is the owner cuts my hair and I must say, he has given me the best haircut I have had in a long time.Denise, who is one of the estheticians, has done my waxing services and she is phenomenal.Everyone is so professional and welcoming.I highly recommend this salon to anyone looking for any of the services they provide.
Sarah is literally god sent! Seriously, she is so honest and communicative with me when it comes to my hair. She is so informative and caring. I never felt pressured to buy or receive on a service I didn’t feel comfortable doing. Everyone is so nice from the moment I walk in. My family has been coming here for years and when my sister came home one night and saw her hair, I called within minutes and got an appointment the next week. They work around my work schedule and caters to my needs every time.The salon is the most relaxing place in the world. I have the best brow girl Corrine. She has done my lash lifts to my brows. She is so honest with when I should come back and also doesn’t pressure me into a service that she feels like I don’t need.Overall, Define Hair knows how to bring my confidence and smile back. :)
This was my second time working with Molly Wilson at Define and it certainly will not be the last! She truly listened to what I wanted, was very diligent while completing my cut, and did it all with the utmost efficiency. Talking to Molly was like talking to an old friend, and she made the entire experience enjoyable. Absolutely recommend!
I’m sure everyone at Define is amazing but I can’t say enough good things about Beth! She is helping me transition back to my natural darker hair after years of bleaching and damage from a previous salon. She is so sweet and kind and is an expert at her craft. I can’t recommend her enough!
Every experience I have had at Define Hair and Skin has been a five star experience! I started going to Define when I wanted to start coloring my hair and have zero regrets! I continue to make appointments at Define even after moving out of the area.Jennifer is an experienced stylist who always guides me towards the perfect look. If you’re someone who is looking to treat yourself or just need a hair refresh, I highly recommend pampering yourself at this salon and requesting Jen!
A year ago, I decided to get my hair colored for the first time and went on a Google search of different salons, reading reviews, looking at social media pages, and I found Define. I called and the associate was the sweetest and a big help to a salon first timer. I explained what I was looking for and she hooked me up with Kaily. I have been with her since! She actively listens, she’s knowledgeable and incredibly passionate about curls and color! She’s a whole vibe and I’ll never go anywhere else. 🌸Also- Define is a BEAUTIFUL studio and a place you feel comfortable and well taken care of from the moment you check in to the moment you check out.
Sierra always gives a great cut, I appreciate her professionalism and dedication to her craft. The desk team is fast & friendly, a great experience every time.
I’ve been going to Krista at Defined for about four years now and have never looked back! Always a great cut and I feel like a rock star walking out! Beautiful space, wonderful service and now my teenage son (and a few of his friends) have followed along!
Everything about my experience at Define was excellent. From the time they took to ask questions about my hair and what services I was looking for, prior to my visit, to every aspect of the service I got was above and beyond. And I walked out with STUNNING results thanks to Stefanys superb work and Chloes assistance. It has taken me five years and many visits to salons in the area to find a place I feel I can return to, and I must say that Define will be my last stop. Im now a client!
Absolutely LOVE this salon. It is always clean, the staff is welcoming and very helpful, and last but certainly not least, my hair stylist is AMAZING. I’ve been with Sara for over a decade and I could not be happier. She always makes me look and feel so good about my hair. I cannot recommend her enough to all my friends and family.
I have been going to Define for only 6 months, but I absolutely love Karins haircuts. She is such a professional, and my hair looks great, I think. She also does a wonderful job with coloring. Last time I got highlights, and again, so well done.
Got eyelashes lifted and tinted. They look fabulous! Great customer service. Will come back.
My experiences at Define so far have always been good, without fail. I had Molly and she really made sure she had a good understanding of what kind of cut I wanted before going into it which I thought was nice. She was super kind and the service was great!
Very upscale place. Loved Becca, who did my hair. Very honest and knows what shes doing as well as easy to talk to. Shebhas an upbeat personality and is always smiling. I did an eyebrow tint and spray tan with Naomi, who is a gem! Love vibe!
We had our bridal party come in and use the loft for hair and makeup. Not only were the hairstylists absolutely amazing, but they also had their makeup artist step in when one of mine had COVID. Absolutely amazing hair salon, 10/10 recommend.
Define Hair hires very talented staff with a wide variety of talents. I am also personally impressed with Savannah. After seeing her for over 1 year, she is still so willing to freshen up my look with her talents (bangs, undercuts, mullets - YOU NAME IT)!I highly recommend Define hair, especially if you see Savannah!
As usual, Karin did an amazing job with my highlights and cut! I love coming in and getting my hair done! I always feel so much better when I leave the salon. Always a relaxing experience.
I have been a long-time client of Jason Gribbin, co-owner of the salon. He consistently maintains excellent service, and is someone I completely trust with my hair and scalp care. I was recently dealing with a health issue, that he detected and promptly advised me of. Because of him, I am growing my hair back. His staff is very friendly and professional, and he always has the latest hair products. I cannot recommend him and his salon highly enough! Chris King
I’ve been a loyal, satisfied customer of Define for years. I’ve been with expert stylist Aubrey, who always does an amazing job, for almost 20 years! Define is the third salon I’ve followed Aubrey to, and though the it’s pricing is high end, the staff, service and culture more than warrant it. If you want to the highest quality and a VIP experience each time, this is the place for you!
Ive been seeing Sara M. at define for a while and I always leave with a smile on my face. Define staff are really friendly and always make you feel like youre apart of the team. Beautiful salon. Highly recommend!
I have been going to Sara for the last several years and she is amazing. I have full confidence in her and her skills, she always has great recommendations for hair color. The staff is always pleasant and nice. I recommend Define to others all the time. Love this place!
Wonderful salon! huge location with many stylists and services. alyssa does an amazing job! great quality and i always love my cut and color.
I went for a color correction. From the second I walked in the door, I was impressed. It’s not just a relaxed atmosphere; the staff actively creates a calming, pampering experience. My stylist, Sara, was very thorough. Everything was explained perfectly and my hair is everything I wanted it to be!
Always a 5 star experience at Define! As a customer of almost 5 years (color, extensions, cut, etc.) I can confidently say, this is the best salon in the DMV. My stylist Sierra Wren is the best of the best and nails it every single time.
Melanie took the time to check my past records when I told her how short I wanted to go. She wanted to be sure I knew just how much shorter it would be than any cuts Ive had with her in the past. Maybe Im just getting braver in my old age, but it turned out great. I thought it was sweet that she would take the time to bring up my past records to make sure I knew exactly how much shorter I was going. Shes a keeper... never disappoints.
I met with Sierra for my initial curly girl appointment. She did a wonderful job of assessing my hair curl type, cutting my hair to suit my face and explaining how to take care of my curls. I’m looking forward to my next haircut.
Hands down the best hair salon experience I’ve ever had. Molly is absolutely incredible at what she does. From the shampoo to cutting and styling. She is so willing to learn and so attentive to making sure I was happy and comfortable with everything, and because of that I’m in love with my hair.
Always a pleasant experience ... Im not the only guy who has found the level of competence to be above average ... and you feel welcome ... very nice to see how many clients they have ...
I love Courtney! She has kept my highlighted hair healthy and strong. She listens to my requests and gives me her honest opinions on how to make my vision come to life. Define is the best!
Alyssa is a great stylist! And the salon is so open and airy and modern feeling. Very happy with my cut and color services, as usual.
Sara always makes my very difficult hair beautiful.Define Hair & Skin is a wonderful salon. It is open and very welcoming. It is always a pleasure to be there.
I dont live close to Ellicott City but Define Hair and Skin is worth the drive! Everyone is a professional, courteous, kind, and cares about their clients. Only place my daughter wants her haircut at now and shes picky! Cant wait for my next appointment!
The salon is always spotless and staff cordial. Karin is a great stylist. Highly recommend Define for men.
Always so happy with how my hair is after Karin at Define works her magic! And Faye does a great shampoo.
The whole Define staff is always super welcoming and helpful with scheduling, products and service suggestions. Stylist Jen specifically is amazing. My cut is always perfect no matter what I request and her ability to work with me on achieving the many red tones Ive gone through is awesome! 100% recommend Define and Jen!Edit - Jens skill with color is superb and she always listens to what I want and I know I can rely on her recommendations to help me look my best.
Beautiful Salon. Stefany was my stylist and she did a great job with my color and haircut. She also put a glaze on my hair that didnt take like she wanted it to and only charged half of price. Will be back.
Great experience, and Heather was doing a great job for my 90s layered haircut. Absolutely will be booking an appointment with her again.
I’m a longtime customer of Jason and cannot say enough about his expertise in styling and coloring my absolutely awful hair. My daughter recommended Jason years ago and I’ve been a faithful customer ever since. Jason enables me to care for my hair and look good between my visits with minimal effort on my part. Wow! What more could I ask? On top of that, the atmosphere is relaxing, the staff attentive. Every visit is enjoyable. Highly recommended!
I have to say Ive been to every local spa salon and this one is hands down the best Ive ever been in from the time u walk in to time you leave. They are so welcoming and friendly and highly experienced I will never go anywhere else other then here. For now on. My hair looks and feels amazing. Thank you Katie you did awesome see you aoon
Called to see if a quick adjustment to a haircut could be done. VERY accommodating and truly wanted me to be happy with the cut I had received. Kudos to their dedication to happy customers !
Coming to Define is always a great experience. The staff is professional and personable, while listening to what you want. They provide recommendations without being pushy. My hair always looks great when I leave!
I saw Denise in the spa, and am so pleased with her service!! Definitely will be back. Ive also been here for a hair cut (with Savannah, who was great). A very clean, warm, and chic experience. Highly recommend!
In May of 2022 I came to Stefany with hair that had been box died auburn for 5+ years. Covering up my natural dark blond hair. Stefany is truly an artist. She has always been so clear and detailed about the process and where I was headed each session. Less than a year later and I have drop dead beautiful and natural looking blond hair that is healthy, soft, and growing out beautifully. Words can’t do justice what she has done for me and my hair. I’m grateful for her hard work. And she is probably the fastest hair stylist I’ve ever met. I have a lot of hair and every time a stylist budgeted 2-3 hours, the time almost always got doubled. I swear Stefany is a wizard as from start to finish, a multi step processing, highlights, multiple washes, blow dry and styling etc…she has never taken more than 2 1/2 hours. Included pictures to show how drastically changed and healthy my hair is now.
Denise is so amazing!! Hands down the best esthetician I’ve ever gone to and I love the new spa side! Ever since i started coming here, my skin has been so much better. They use different skincare products that aren’t really found at other salons and the overall service is amazing. My only complaint is that pricing is a little high compared to other spas in the area, but it is still well worth it and you get what you pay for. I wish they offered a membership for monthly facials or prepaid packages for the custom facials!
Sierra did a marvelous, best ever cut and color. I couldnt be happier as its been a good hair day, everyday! Thanks so much.
I was looking for a new place for pedicures and I’m so glad I tried Define. Rachel gives top-notch pedicures. The prices are slightly higher than walk-in nail salons but the value, service and quality is great and worth it.
Define is such an amazing place - The entire staff is always so friendly and professional, and inside of the building is stunning and very well maintained. I have been going to Heather for almost 3 years now and let me tell you, she knows what she is doing. She is the hair queen. I recommend Heather, and this establishment to anyone!
Stunning space! Staff from beginning to end were kind and accommodating. I saw Bekah for my cut and color and was thrilled! As a newly postpartum mom, I was hoping to feel more like myself after seeing her and I did! She was warm, patient and thorough. I’m so excited I found Bekah and Define!
I’ve been coming to Ashley at Define for years, she always does an amazing job with my fine hair. Such a classy girly salon, I love it!
I am so happy to have found Karin! She is amazing! I left her to decide what I needed to have done, and she did an awesome job! I have had so many compliments on my new look! Thank you Karin! ♥️
Had my hair done by Heather and she did an amazing job!The salon was very modern and clean. Everyone was super friendly and the team at the front desk made sure you got comfortable.
OutstandingGreeted with beautiful helpful smileLovely Faye washed hair massaged head, i felt relaxed and peacefulKarin has skills standout above others. Fabulous transformation. It was a delightful wonderful experience.Wondeful, comfortable environmentThank you
Stephani is AMAZING. I have been seeing her for 2 years and she listens and does a fantastic job each time. I get fashion colors too and she helps me figure out how to make them last longer. See her for sure!!
Katie did a greaat job coloring my hair. She is very conscientious. I also had her straighten my hair and she did a great job.
Kaley was so incredibly helpful and kind as she worked with me on creating a strategy to bring my curly hair back to health after a stressful year. I highly recommend her!
I’ve been coming to see Monica for years. She’s the only one who understand how to do my hair. She is the best, highly recommend.
I absolutely LOVE this salon, everyone there is incredibly nice... the space is so nice and clean and fresh looking. The atmosphere makes you feel like its a whole experience! Liz is my stylist and every single time I go in I know I am going to leave feeling like a million bucks! They are the best! Liz now does my moms hair, and almost everyone at my gym too ... and even did me, my sisters, and my mom for my wedding!!
I have had nothing but great experiences at define! Always a welcoming and fun atmosphere. My hair has never been healthier or looked better. Jen is the best
Had a great experience with Jason and his staff. Very pleased with my hair and the overall experience. Thank you so much and I look forward to my next appointment.
Ive been going to Define for a couple of years now and all the staff are always really nice. Ive never had any issues with scheduling or anything like that, its always super easy. I see Sara for my hair and she does an AMAZING job every single time.
I LOVE define hair! the environment is so welcoming and clean. The staff is very friendly and they make you feel right at home. Most salons are good with customer service but they go beyond the standard. Simple things like a checkout option straight from your chair, or the head rests they have in the shampoo bowls really make people feel welcome and catered to and it didnt go unnoticed. My hair turned out great as usual. I go to Maddie, shes a great person for color. Ive been going to her for years and wont let anyone else touch my hair! highly recommend her and this salon!
I had an amazing experience with Jayme for Brazilian blowout service.My hair is very thick, curly and dry! I had one Brazilian treatment with Jayme and although she was super nice and caring, my hair texture did not change the way I wanted! I contacted them and in less than an hour Jason and Jayme made another appointment for me and went above and beyond to fix my hair the way I wanted. I’ve never seen such great customer service in my life! Thank you Define hair you were good to me :)
Molly did my blowout & was amazing! So happy with how it turned out. Beautiful salon and friendly people.
I love Ashley (and the rest of the defined team) I highly recommend this salon for their experience, commitment to education and always learning! Their customer service is also amazing!! Thank you Ashley and the rest of the team for always making it a great experience!!
Courtney took her time to accomplish my hair goals and did a great job explaining every step it took. I left with a cut and color that I absolutely love!
Courtney always does a fantastic job on my hair. I also want to shout out the ladies that give shampoos. I didn’t catch the name of the girl that washed my hair after my glaze yesterday, but she was AMAZING. Felt more like a massage than a hair wash. And then I go back to courtney and she always makes me feel so confident and pretty when she styles my hair. Love love love this salon.
Such a lovely experience. My daughter is trans, and I wanted somebody to give her tips on taking care of her hair. Aubrey cared for her like she was her sister. We already made 2 future appointments. And the salon space is *beautiful*, which was totally unexpected as its in an older shopping center.
Had a great experience with Kaily. I’m very picky with my curly hair, but she did an amazing color and cut job. My cut is clean and the color blends so well! If you have curly hair, would highly recommend!
Bekah is the best. Listened and helped me search Pinterest for a hair style that I liked. Did a great job. I’ve left hair appts so upset before but never with Bekah
Shelby was awesome. I have had so ma y compliments on my hair!
Kaily did such a wonderful job with my hair! She was extremely accommodating and made sure to take me through each step of the process. I came in with box dye and she didn’t shame me for it like some other hair stylists do. I recommend Kaily as well as the whole Define staff
I absolutely love Andrea Mannarelli at Define Hair & Skin! She is friendly, and does an incredible job with my waxing. Her room is beautiful, super clean, and she is always on time! She is very precise and treats me as if she was doing her own waxing! I love going and I always leave feeling beautiful! She is super friendly, FUN and KIND!
Monica made my hair look amazing! All of the staff was kind and courteous. Highly recommend Define!
This review is more personal than my others, a family member brought me here as a gift for a special occasion. I rarely have my hair done, I tend to to have it chopped wherever its least expensive, but lately I have felt the need for a change. In the past I would have gotten my hair chopped short and box-dyed it red, but with tweens at home and a decent professional job, and ALOT of grays poking through, I needed something less juvenile. My stylist Sierra, who I have heard about forever, was absolutely perfect. I knew what I was asking for would be a challenge, and she verbally worked out her action plan to do my color. The cut I decided on was from an online picture and she nailed it. The employees worked well together as a team moving from one phase to the next, and overall I was very satisfied with my experience. I set up another appointment, even purchased some products I knew would be practical. I was in sales for years so no one is selling me unless I want to buy. This is not an inexpensive salon, but with certain things, you definitely get what you pay for, and my hair looks fabulous.
I really enjoyed my experience at Define Hair & Skin. It has a very nice ambience! Rachel did my gel manicure and I was very happy with her service and enjoyed our conversation.
Kailey is so knowledgeable when it comes to curly hair! I love the haircut and color she did for me… a true expert at what she does! I’m so happy I found her.
Ive been getting my hair done at Define Hair for years and absolutely love it. When they added the Spa features, I decided to treat myself and get a Lash LIft and Tint. It was an amazing process that left my lashes looking amazing. Almost a month later and I still get compliments on my lashes - without mascara. Denise was quick and efficient and easy to talk with. I recommend this service and Define to everyone.
Courtney listened to what I wanted for my cut and style on my first visit to Define Hair and then did exactly what I asked for. She also cut my 5 year old daughter’s hair and my 2 year old son’s. Both were great cuts but I was particularly impressed with job she did for my 2 year old. As you might imagine, that’s not an easy job and she was very patient and persistent in making sure his hair was just right. I also appreciate the earlier mornings and later evening hours available. We will be regulars here from here on out!
Heather is the best! She has real skill with the scissors. She is also very versed in products and styling. Also on the whole this salon is more than classy. What impresses me most is their commitment to continued learning. They really care about staying up to date with new trends. I will definitely be back.
Keily is outstanding. I had my second curly cut and it revived my curl. She refreshed my color that always receives many compliments!
Always a great service and experience at Define! I’m a Hydrafacial addict and the Glow Getter is great. Corrine is always professional and educated me on my skin.
I love going to Define Hair to get a refresh on my hair color. Chelsea did an amazing job on my cut and color and I couldn’t be any happier!
Absolutely love this salon. Booking appointments is an easy online experience, the stylists are talented and personable, and the concierges (receptionists) are helpful and nice. Prices are reasonable for the quality of cuts and the area.
Love this place. Mary is the sweetest person and a great stylist! I really enjoy that they collaborate together to come up with great looks.
Have been coming to Define since it opened - best salon in Howard County! Jason is amazing, but everyone here is competent and caring - always a wonderful experience.
Especially during this busy holiday season it means so much to have the consistent friendly, professional, and high quality services. My visit to Define was, as always, relaxing and enjoyable.
I had a wonderful facial done by Andrea. I have been in many salons but wow, this one was amazing! I was slightly nervous to get a facial with Covid going on but I am so glad I did. This was the cleanest salon I have ever been in and the staff was so delightful. I will be getting another facial done soon. Highly Recommend!
Heather is fantastic and I leave every single time looking amazing. Great job by all staff who assists as well. Top notch salon.
Unfortunately, Ive never had a good experience here. The management and owner are extremely cringy to deal with. God forbid you come into this establishment and dont get what you asked for, they will use it against you forever and fight and argue with you when you ask for your money back. They are extremely overpriced and under qualified in my opinion. I was charged nearly $500 for a highlight job that barely made a difference to my hair color and after that i knew i would never be returning to spend my money in this salon again. I would HIGHLY suggest Ash & Oak salon in Catonsville which is not too far from here. You will actually get what you pay for and the management is so much more customer oriented and friendly in resolving any issue you may have. I have had nothing but great experiences there and I leave loving my hair every single time, I cannot say the same about Define.
It was my first time going here, and it was fantastic. A few days before the appointment, Kaily reached out to me to know my needs, and I shared my fears about being transgender and that I didn’t come out at work yet. Then, on the appointment day, Kaily greeted me and treated me with great care since I stepped in. She was so lovely and friendly, and she helped me decide what would work better for me. My haircut was perfect.This was also the first time I had my hair colored, and Kaily took the time to explain how it works and what would be best for me at this time based on my input. My color looks perfect. Kaily also recommended using the “Oribe Renewal Remedies Treatment.” I am so glad she did: my hair is now very soft and much healthier, and it smells so good as well :).Kaily is a professional that loves what she does. Her passion shows through her work, and she enjoys making people look their best. I’ll be a regular customer here now.
Okay so!! I have known Kaily for quite sometime now, and I’m SO glad she chose this profession because this career is perfect for her! She is the most caring, soft spoken, generous girl. She is also such a perfectionist that you will leave out of the salon with the perfect hair!! I loved every minute I was there and felt so comfortable. (ps she gives amazing head massages). My hair feels so healthy and looks so beautiful. Can’t wait to recommend more people to see her and can’t wait to come back. Love my girl Kaily!!!
Wowee wow. This studio is incredible. All the support staff were super helpful and welcoming. Its pricey, but you really get what you pay for here and if your hair is important to you, its definitely worth it. I also felt super comfortable coming here during COVID, and I am so excited to have finally found a new salon home after our move from Baltimore City.Go see Heather for balayage and a fresh cut. Girl gave me the best beach waves ever, and her coloring was impeccable. She extracted exactly what I was after in my inspo pictures during our consult, and was unbelievably thorough. Incredible experience and awesome products too. LOVE.
Ok so I’m not sure how I possibly haven’t left a review for this place yet! Define has been my place to go to for all my hair, waxing, and facial needs for the last 2 years or so! My skin has never felt or looked better thanks to Corinne who is the most friendly and knowledgeable esthetician I have ever encountered. And not to mention how she absolutely nails my eyebrows with their new henna service every time! And Heather?! I loveeeee what she does to my hair, and how she’s helped me with all my hair needs. Because of her I am obsessed with the Kevin Murphy line!! It’s literally the best. Heather is so so so sweet, and I love being able to catch up with her life each time I’m in. And talk about the endless amounts of tiktok we watch! Even moving to Annapolis, I cant stop coming back! Highly recommend them both, I refer literally anyone looking or willing to listen! And their front desk team? Flawless, they’re so helpful when it comes to scheduling or even helping with the new products they have to offer. THIS PLACE is the place you need!
Mary helped me choose just the right balance of blonde/strawberry color for my hair. The cut was also perfect. It was just the right length and layering I was looking for. The Salon was beautiful and the afternoon was perfect! Thanks!
Been coming here since December 2022. Glad I made the switch to a salon with talented staff and a great owner. The spa services are awesome as well. The facials are worth it!
Jen Lang always listens carefully to what I ask for and gives me feedback on how to make it flattering to me. This latest medium pixie cut is my all-time fave!
I was paying $400 monthly for touch ups and service was getting poorer and poorer all while the price was getting higher and higher. (We had started off in the $270 range and then it kept moving up to $400.) Last straw was when they turned my hair black and refused to fix it in a very hostile manner. I got treated very poorly all while I was paying them that much money, mainly because I didnt have many options during the pandemic. I am now going to an actual salon in D.C. where the owners are White House stylists.. and 1 fourth of the price of what I was paying at Define ($80 for touch ups). $400 range was crazy for touch-ups but maybe that was special price for me, because I am originally a foreigner. Who knows. I always felt I was treated differently. But if others have had similar experience they need to speak up. I did end up getting a refund from them for the black dye stint but only after I reported them to the BBB, and after some hostile phone calls from them. I eventually had to block their number. If you want to get milked in exchange of poor service this is the perfect place, otherwise stay away. Oh and even though I asked them to not post my photos on their webpage they spitefully posted it on the main page after they realized I was going to post about my bad experience. Is this even legal? I do have job anonymity concerns and they are refusing to remove it. I asked them before, to remove it but they havent, I hope they do after reading this because that should not be allowed and I WILL get legal action for posting my photo against my consent. Also please stop calling my name, there is a reason I used a pseudonym, due to the said anonymity concerns given that my name is unique. You need to remove that photo from your page, I do not consent as well as my name.Again, the reason I am using a different name is for safety and job anonymity concerns, I WAS a customer of theirs with a different name however due to my unique name and job rules I can not expose myself. They are being really disrespectful of this request and I guess they will hear from my lawyer if they do not remove that photo and my actual name, If you are posting my photo on your page and call me Sarah and my actual name it does prove I was a customer doesnt it? That does not sound very smart of you guys. :D
I have watched this salon transform from its early beginnings as a professional hair salon to the beautiful, successful, well managed hair & spa it is today. Covid brought another dynamic to the salon experience over the past year and Defines Management rose to the occasion without skipping a beat! They made sure customers who couldnt come in during the lockdown had hair color for at home touch ups until we could be in the salon again. Once lockdown orders were lifted and even now, safety measures seem to be at the top of their priority list. I have always felt valued as a customer and completely at ease from the minute I step inside the door. I look forward to my hair appointments so I can enjoy me time to relax and unwind and get constant compliments on my hair because of the expert care and color Jason has given me over the past 10+ years. This place offers services at every budget level and every hair type and now they offer lash tinting and other spa services. Jason is regularly teaching his techniques and learning so stay on trend. I cant imagine going anywhere else.
I don’t write reviews often, however, this place exceeds my expectations. Maddie is a true gem!! She brought my brassy hair back to a beautiful lively blonde! Plus the entire salon staff does their best to make you feel pampered with snacks, drinks, and head massages while they shampoo. Amazing!!!!
Everything was perfect, a little pricey but it was worth it. this was my first time coming here and i’m so happy with my results. i booked jennifer for the first time and she fixed my yellow ,brassy ,damaged hair. i’m so thankful and i can finally take pictures and feel confident. 100% recommended coming here. everyone is very professional and they listen and care about what you’re looking to do with your hair. :)
Hi! i came in yesterday and had an appointment booked with madeline for a trim and some layers because i had senior photos today. i walked into the upstairs building on accident, but the staff was kind enough to guide me to the downstairs building. the interior was absolutely gorgeous. it had a clean, sleek look. it’s very unique compared to any other salon i’ve been to. the staff was very kind and greeted me right as i walked in.madeline was so nice and she made great conversation. it was like catching up with a friend in a way. she gave me great recommendations for hair products and also gave me hair tips for my senior portraits and how to keep my hair looking shiny.although i only came in for a trim, i’m really happy i came here and the staff and environment really made the experience great. i will definitely come back!! possibly for some color next time
Sara was recommended to me by a friend. She did not disappoint! I love my hair and will be a returning client.
Define Hair is a beautiful salon with a wonderful staff. I especially love Karin Bosley who has been doing by hair for 25 years.
Sierra is the best! I followed her to Define and am so glad I did. I drive almost an hour for my hair and it’s worth it!
This salon is very clean and the staff is friendly and amazing. The chairs they use to shampoo your hair are by far the most comfortable Ive ever experienced. I dont know why every salon doesnt use these chairs. Absolutely zero discomfort in the neck. :)
Bekah was fabulous…my daughter, uncertain the direction she wanted to take was counseled extensively on several options and the outcome was amazingly beautiful AND better than she imagined!
I have been going to Maddie for over a year now, and as such Ive gotten to watch Define Hair grow into their new space and expand their brand. The entire staff is friendly and knowledgeable, its always a pleasure to walk in the door. The price point is higher than others, but the skill of the designers and stylists matched with the attentive customer service is well worth it. Define always ensures that the time you spend in the chair is not time wasted, and I cannot say enough about the quality of cut and color I receive. Weve done blonde balayage, a 5 color (minimum) ombre, and so much more and my hair is always soft, healthy, and bouncy. Their site is a good starting point, but I recommend calling about an appointment, the reception staff can help you figure out what stylist skillet matches best with your specific needs.
LOVE Define! I see Aubrey and always receive fabulous service.
Sierra is a great stylist who does not only a great job with women’s hair, but also men’s cuts. I have been getting my hair cut by Sierra for two years and wouldn’t trust anyone else with my hair. Highly recommended!
Heather is wonderful! She’s delivered spot on haircuts and coloring services for me! Talent is flawless!
Sierra took time to explain to me how to use the Ouidad products on my curly hair. Will return to Define Hair & Skin for my next appointment.
A fresh, modern, and very cozy salon Ill be frequenting again soon. Ive been past this section of Route 40 innumerable times, but had no idea a hip, accommodating hair studio was right under my nose. I got a crisp pixie cut from Monica, with lovely samples of new styling products. The space is refreshing and brightly illuminated, with a waiting area that provides complimentary healthy snacks and a coffee/tea bar. Attentive staff and no stress checkout. Give them a try!
Excellent curly hair cut! Really pleased with the results and the longevity of the style - Jen is very sweet too!
Mary is exceptional. Love my hair!!
Aubrey is awesome. You can tell she knows what’s she’s doing. I love coming to her.
Heather did a great job styling my hair her attention to detail is amazing ❤️
Katie is awesome. She understands hair chemistry and explains what she is doing and why! Glad I have found her!
I was referred to this salon by a co-worker back in March 2020 and I couldnt be more happier with how my hair color and cut looks like. I get complements every time I get my hair done. I live in AA County and drive to Ellicott City because they are the best.
Aubrey is the best in the business, I wouldn’t let anyone else touch my hair! Great atmosphere and very professional!
I highly recommend Kaily! She was able to fit me in last second and was so nice and processional. She made my hair beautiful and gave me exactly what I wanted! I will definitely be going back to her.
I’ve had only a very positive experience at Define. In fact several of my friends go there because I’ve recommended it. Thank you Define for providing extraordinary care and excellent beauty treatments.
I love everything about Define! All of the employees are great and super friendly! I’ve never had a bad experience here and would recommend the salon to anyone!!
Kaily, a Ouidad certified curl specialist, is the only person I see for cuts. In the six months since I have started seeing her, my hair has become so much healthier! My curls are revived, and the shine has returned.
Jen is amazing! Always great service and I often get compliments on how nice my hair looks!
I love Define! Everyone is super friendly, the salon is beautiful, and I love my stylist Bekah! Amazing experience!
Steph Thank You for being the best artist in the World! 🩷♥️ #beyondsatisfied:)
Jason & team do such a great job! I no longer live in Md but drive 2 hours from Va to still get my hair cut!!
Been going to Define for years for hair services. Great environment, great staff and service. I will be trying their spa services soon.
I had an amazing wash and cut with Beth. She is professional and it made my first visit a great experience.
My granddaughter Bethany enjoys coming to Define Hair. She followed Courtney from her previous location and is always pleased with what she and Courtney discuss is to be done. The new facility is beautiful an absolute showplace.
We love Mary!! She does a phenomenal job and pays amazing attention to detail!
Congratulations to Heather for her promotion! She does a beautiful job and is always so sweet and fun to talk to. Thanks and Happy Holidays!
Savannah is awesome. I highly recommend her for the Brazilian service, color and/or a hair cut or blow out.
Absolutely LOVE Courtney at Define Hair! Courtney works magic when it comes to color and I love what she does every single time! The atmosphere at Define is one of a kind with every detail perfect and taken care of!
Melanie is talented in hair cut and balayage.She is responsive and all around great in her cut and color.
Alyssa Joseph is one of the best humans and hairdressers I’ve ever know! Beautiful Salon as well!
If you are looking for a salon this is the place SAVANNAH is the best she has done amazing job on my hair and I wouldnt go to anybody else...
Karin continues to give me a great hair cut. I asked her to change the bangs and she did. Thanks as always
Absolutely love this place! They were on time and if felt great to be in a place that is back to normal with keeping all the COVID practices in place. I walked out loving my hair. Thank you! I cant wait for my next appointment.
Molly kills it every time. I am always so happy to spend my mornings at Define with her and the team! :)
Denise was very good. I had a very pleasant experience. I had a facial and came out feeling refreshed and bright.
The stylists are very professional and always get my vision of hair right. I love coming here.
Wonderful job all around! From the hair wash to listening to what I wanted done to achieve the look of my hair Mary did everything I wanted!
Great experience. Listened and acted on the changes I expressed during my appt for my haircut
I love Stefany! I trust her 100% to make my hair look it’s best!!
My hair stylist is the owner and he listened to my lifestyle and has worked my hair into a very pleasing style for me. At $78 it seems expensive for a simple hair cut, but it has been a consistently haircut and style.
I Always have a Great experience at Define! Liz is awesome and everyone is friendly and professional
Denise always does a fabulous job on my eyebrows and she is so kind and patient.
Molly did such an amazing job this is my favorite color EVER. Seriously, love you molly (and everyone at Define).
Alyssa is the greatest! she never disappoints
Andrea did a great job, my skin felt so much better after my facial.
I absolutely love my hair experts! They are the best! Especially Savanah
Karin is the best! I have been following her for almost 30 years and always perfect.
Really happy with this choice. First salon Ive used in Maryland. Prices were much higher than what Im used to paying. Salon was very clean and staff was amazing
They have a very nice and beautiful salon. The service is really nice and their prices are very affordable. So I definitely recommend this Salon!!!
I’m 75, and this is the best hair saloon I have ever visited. Ashley is a professional who always gives me a great hair cut.
Sierra has singlehandedly rescued my hair health she is seriously so talented and such a perfectionist Ive never been so in love with my hair
Always a great cut and style with Liz.Ready for the holidays!
Best Hair Salon in town. All the stylists are very talented and love their jobs.
Fantastic. Jamie is the best hair stylist Ive ever had. I definitely recommend Define and Jamie in particular.
Always absolutely amazing service from start to finish!!!
Stefany always does an amazing job! I love my hair!
Great first visit! Had a cozy feel to it and stylist goes above and beyond to make sure you get what you want!
Always a wonderful experience going to Define. I make sure to make the trip for Liz - absolutely fantastic stylist.
I have had my hair cut here by three different stylists and all of them were great!
Savannah is my girl! I followed her from her old salon to Define and I’ll never see anyone else.