Stephanie is the sweetest, kindest soul! I always leave her room feeling refreshed in more ways than one. The pressure her hands provide is just right, and she consistently checks in with each client to ensure it remains so throughout the course of their treatment. She’s both knowledgeable and approachable when it comes to offering advice on stretching properly and efficiently to maintain good mobility. She has helped me a tremendous amount as I recover from surgery, and I know my body is safe in her hands. I’m forever grateful. Not only for her expertise in eliminating tight muscles but for her friendship as well. She’s a true joy to do life alongside. I highly recommend her services!
Such a cozy, relaxing experience! I scheduled an 80 minute deep tissue massage with Michelle for my birthday & she was absolutely amazing. I love how you are able to personalize your experience by choosing a lotion scent & what type of music you’d like. Of course you can’t forget changing into a plush robe with a warm neck pillow prior to your service starting. If you’re looking for a spa experience, I’d highly recommend Spavia!
Tina is so personable and knowledgeable. She truly wants the best for your skin and overall health. Highly recommend her for any facial. You leave feeling brand new!
This is a lovely location and Spavia is always a high quality spa that offers memberships. This was my first time at this location, and I loved it. The ambiance is soothing and they offer a relaxation room, a robe, and slippers which elevates a normal massage experience. My massage therapist Christel was very skilled and the perfect mix of firm and soothing for the Swedish massage I got. She was high quality, and I’ve found that to be true of all of my Spavia therapists so far. I would recommend this place, and find their membership programs to be an excellent deal. Glad I joined.
This spot is awesome! The staff is all very nice and make sure you are having a wonderful experience. My latest treatment was a 80 min deep tissue massage and my technician was Kendrick, he was amazing! He made sure the pressure was just how I wanted and focused on my trouble areas. I walked out feeling like a new lady! 5 stars every time!
Felicia and Dana are my favorite go-to therapists for massages. They are amazing. I just love how I feel after a massage…every time!! In all fairness, I haven’t tried anyone else. And as long as they are there, I won’t.
Dana is absolutely amazing!! Shes knowledgeable, very professional, shes an extraordinary massage therapist. She is truly the BEST!!! Ive been a loyal member for several years.I see Jamie for my lashes. She does a fantastic job! I drive a distance to continue seeing my ladies at this Spavia! And always will!!
Great massage. I always ask for firm massage but, most of the time, its not firm enough. However, Stephanie gave me the best one Ive ever had.
Dana is the absolute best! Always makes my experience at Spavia comfortable and welcoming. I always feel rejuvenated after an appointment with Dana.
Mikayla did a great massage. Her attention to detail and personal service was perfect. She asked questions at the beginning and really listened. One of the best massages I have received and I have many years of getting massages different places. This will be a return trip.
First time here. Mikayla was great - very professional and therapeutic. The place is clean and comfortable. Left there feeling amazing and will be back!
I absolutely love Spavia! The stuff is amazing and from the moment you walk in you instantly feel relaxed. I enjoy arriving early for my service to unwind in the relaxation area with a warm neck pillow. I have had many services, usually facials, but I am writing today because I discover Christel who gave me the absolute best massage of my life! Thank you Christel!!! 💕
I have gone to Spavia several times now and always book in with Michelle. She is great! She can do deep pressure no problem but is very responsive if you need it to be lightened up. She is friendly and professional. Highly recommend!
First time and I loved my experience. Sarah was the best! And everyone upfront was great! I felt so pampered! I love that you can schedule online and the evening appointments!
I have been a client at Spavia Park Meadows for a long time now. When I find a massage therapist I like I tend to stay with her for several years until they leave or move, which is what happened recently. I have been seeing Stephanie for several months now and she is excellent! Good pressure, doesnt skimp on the oil and she doesnt chatter through the session. Ill be a loyal client!
Kendrick delivered the best deep tissue massage I have ever had! He was very professional, kind, and respectful. Kendrick checked in with me periodically to ensure the right pressure, etc. I would highly recommend him for an exceptional massage experience!!
This was a pleasantly surprising massage. Usually it’s hard for me to find someone who uses deep enough pressure for my back, but Kelly got to most of the knots and was very good about explaining what was going on and how to relax them. She didn’t get to everything, but I would have just needed to book more time for that.The place itself is nice and relaxing. You should arrive earlier than you might for other massages because there’s an intermediate relaxing room with tea and books and things. The only thing I didn’t like is having to fill out the intake form even though I filled it out online in advance.Would like to return!
Christel is an amazingly talented massage therapist. I can’t wait to go back to spavia to have her work on my muscle issues again. Friendly and professional and just knows her anatomy and how to help heal the body. I’m extremely particular as I have a fused joint which affects my back. I knew the moment she started I was going to benefit tremendously by her skills. So pleased I May reinstate my spavia membership.
Christina is amazing! She has been so helpful in relieving my shoulder pain. If you are looking for a massage therapist for pain relief she’s incredible! She remembered me on my arrival at my second appointment. She takes notes and reviews the history of appointments. I would give her 10 stars if I could.
First time ever stepping into a Spavia location and was blown away. I received an amazing facial from Erin. I will definitely be back. Also, their memberships seem worth it!
Chris is the absolute BEST!!! Literally the best deep tissue massages I’ve ever had. He is very knowledgeable and takes the time to figure out where the tension/knots are. The pressure is perfect and I always leave feeling so much better.
Tina was so friendly and helpful with information about skin care. I can tell she is very knowledgeable because she was very professional in how she delivered the services to my satisfaction. I am completely satisfied with the services she rendered. This was my first time seeing her but with her friendliness, I felt very comfortable and at ease. Thank you, Tina!
Christel has amazing hands is super personable and was the best masseuse I’ve seen at Spavia. I will ask for her from now on. If she’s available that is. Amazing.
Erin did an amazing job on my facial! I’m truly glowing and so happy with the way my skin turned out afterwards. She was also very knowledgeable about what products would help me better take care of my skin. Thank you for an amazing experience and I will definitely be going back to Erin in the future.
My experience at Spavia Day Spa was amazing from the moment I walked in to when I walked out. My massage professional Christel was phenomenal. She made sure I was comfortable and that everything was to my liking.
My man got me a spa day for Christmas- facial, body wrap, and massage! 🤤 3 blissful hours of skilled pampering and kindness. Brittany, Serena, and Kelly were phenomenal. Go see the team at Spavia. You deserve it!
I look forward to my Spavia visits for my facials and highly recommend Erin! She is so knowledgeable and gives the most relaxing facials! Thanks Erin!
Spavia is great and Dana is amazing! Felicia is also amazing; I fell asleep (the best compliment, lol). Honestly, all the massage therapists are great as Ive seen most of them.
I had a great massage today with Crystal and face treatment with Serena, great professionals!! They were very caring and considerate. Definitely I’ll recommend 👏🏻👏🏻Elsie E.
Passing through for vacation and was lucky enough to have Mikayla. She was gentle, kind and professional. Would definitely get a massage from her again!
Been coming to Spavia for several years. I appreciate the front desk staff and their friendliness as well as the experts who perform massage and facials! Michael and Tina are my favorite! Wonderful people who truly care about their craft.
Michelle does a wonderful job! She listens to her clients and tailors massages to the individual and their needs. She is very skilled and I always love seeing her!
I had the best facial w Tina! As she applied each product, she told me what it was and what it does! She suggested products to try, but I did not feel pressure to buy, and she gave me a great sample of sunscreen! I walked out, looking glowing, and made a new friend!
I always love my visits to see Tina! She is the ultimate professional, but I also consider her a friend. She so great at what she does but also shows genuine care about me on a personal level. She’s a true gem!
I have been going to Spavia for at least 12 years! Jamie is my cosmetician for all those years and she is lovely, kind and wonderful! The receptionists are AWESOME!
Facial with Erin! Highly recommend her. She’s friendly, knowledgeable, and gives a great facial! I swear my face feels like it’s had a massage and my skin feels amazing.
Christina was wonderful. I had an 80 minute salt stone massage and she hit every aching spot, including those I wasn’t aware of. She is the reason I decided to opt in for the Spavia membership. Thanks Christina.
Erin is one of the best estheticians you could have at Spavia Park Meadows! She always makes me feel relaxed and uses the best products for my Ultimate Hydroderm!! I have had many services from Erin and she never disappoints!
Crystal was absolutely wonderful. I havent found someone to help me so much with my hips actually ever. Not enough good words for her. Thank you so much!!!!! New regular
Massage with christina always great. Asks specific needs, notes them in my file. Professional.Locker room, bin overfull of laundry robes n towels. No neck pillows in warmer.
Felicia is ALWAYS fabulous! With Spavia, the therapists can be hit or miss and the good ones, lime Felicia, are hard to book bjt so very worth it!! I’ve been a member for 15+ years and felicia is pretty much the best!!
It was my first time at a spa, Serena did such an amazing job. I felt so relaxed! When I come back in the future, I am definitely going to request Serena.
Dana is the best. She has great technique and really listens to what you say you need. Im always very happy with my experience after seeing Dana.
Christel at Spavia orchard is excellent. She understands how to identify problem areas and dedicated ample time work the problematic muscles.
Jaime always makes me feel and look beautiful 😍My facials are replenishing and my lashes are natural and glamorous. I recommend Spavia for women AND men longing for pampering.!
Mikayla is a great massage therapist. She listens to what you need and puts in the extra effort. Great hip work and pressure. Listened to my needs and exceeded them.
Michael is an amazing massage therapist. He is always careful and professional with a smile on his face
Jamie is the best and my preferred person to see for my everyday needs however everyone Ive had for one off things has also been great! Every service Ive had here has been wonderful.
Stephanie imo is the reason why I keep coming back to Spavia. But the front end staff are always diligent and awesome. Today I tipped them with Crumbl cookies as thanks which I think they throughly enjoyed!!! :-)
Brittany was wonderful and kind! She did my facial today (on my birthday) and I felt the love. Highly recommend her 😊
I love Erin and Brittany. They give the best facials!!! The only reason I still have my membership is because of the two of them!!!!
Christel is a very knowledgeable and talented therapist. She knows her stuff! I recommend her to anyone who wants their body to feel better.
Had a five star experience. it was my first time at this location and I had a hot salt stone massage, which was super relaxing.
Christel was absolutely amazing! Helped me stay nice and relaxed and would definitely be requesting her next time I come!
I love Spavia. Theyre always professional and everyone Ive had a massage with has been wonderful.
We love Spavia and I find it so relaxing. Today I tried reflexology for the first time, Michael was outstanding and I’ve already booked my next service!
I had a fantastic facial. Serena talked when I talked and was quiet when I wanted to rest. She made my facial skin glow. I plan on going back!
Christina is wonderful! So intuitive and kind! I have seen her twice and will definitely book with her again!
Best massage of my life. Stephanie worked out a kink in my neck that had been plaguing me for a week. Immediately signed up for a membership.
Tina is fabulous! I always look forward to my monthly facial as I leave feeling relaxed and my skin feels and looks so good!
Massage is not just a luxury but an integral part of good health. Kendrick is an excellent massage therapist. He knows just how to work out the kinks!
I had the most amazing 80 minute maternity massage yesterday with Felicia. I left feeling refreshed and without the pregnancy aches and pains I came in with. I really enjoyed the atmosphere of Spavia and that you can select your music and talking preferences beforehand. The robes were super soft too.
Great massage. The correct pressure and attention. Our thanks to Christina & Kara.
Jamie is amazing at facials! Skin is revived! Facial muscles are relaxed! Wrinkles disappear! Neck muscles and wrinkles are years younger! Fantastic! Thank you!
Went in for a facial, Serena was lovely and gave great suggestions. Only my second time coming here but I love it so far!
Falicia is an amazing massage therapist! My massage was relaxing form start to finish! Highly recommend!
A friendly, professional staff and relaxing zen-like atmosphere. Felicia is an amazing, highly skilled massage therapist. Every experience is just superb!
I recently had the pleasure of experiencing the exceptional services at this spa, and I must say it exceeded all expectations. The professional staff created a serene and welcoming atmosphere in the clean and elegant environment. The spa offers a variety of packages, each a gateway to pure relaxation. The massages were not only relaxing but truly rejuvenating, and the refreshing facial massage added an extra layer of bliss. A must-visit for anyone seeking top-notch spa experiences. Best massage Spa in town.
Spavia Park Meadows is great! Super easy to book appointments and the facilities are perfect for relaxing. Thanks so much Christel
My experience was wonderful! I am very pleased with my facial. Jamie was AWESOME!! I would recommend Jamie to everyone!!
Felicia was the BEST I’ve ever had - I’ll be going back to see her for sure!
Always a great experience. Christel is such a great therapist, love every second of it!
Jamie did a wonderful facial on me. I’m always so young feeling after my monthly facial with her!
Erin was awesome...I felt so good after my facial. She did a great job, the facial treatment & gentle massaging made my day
Great deep tissue massage by Christine. She identified trouble spots immediately and worked on releasing them.
Tina is GREAT! She always does fantastic work on my face. Highly recommend her!!
Dana was great with just the right amount of pressure and she was very pleasant knowledgeable.
I make my appointments several months in advance to be sure I get her. She knows my problem areas and is great at un-knotting them.
Felicia was a great massage therapist. Just what I needed today! Thank you.
I did an essential massage with Christina, and she was awesome. She listened to your input, asked a couple of times if the pressure was good and how I was doing. She does great at both conversations and being quiet if you dont want to talk.
Mikayla was great for my salt stone massage and I highly recommend it. It was super relaxing, my soreness is gone, and my skin feels great.
Jamie is the best! Her knowledge and skills as a facialist is what keeps me coming back to Spavia.
Michael gives me an incredible massage every time! Everyone at Spavia is so very accommodating!
Most posh message experience I have ever had. I am not local to this shop but if I was then I would immediately sign up for the monthly plan. Look into this place to elevate your whole experience. Dana was my message therapist and enjoyed the perfect pressure throughout.
There are a lot of good massages but Christel makes it a great massage with attention to small details like a warm towel on cold feet. I’ll be back soon!
Love Spavia and Kara and Christopher is the best at sports massage!
Christel was amazing, I had some stiffness in the neck and it was causing headaches. I walked out from the session without headache.
Tina is incredible! She always does an amazing job - I won’t go to anyone else!
Affordable for good quality facials and massages. I go every month!
Ive been a member here for some time. I have to say I have not come across a massage specialist that was not good here!
I enjoy my visits to Spavia Park Meadows & especially Felicia. Great facility & always relaxing.
Incredible massage therapist. Climbed a 14er. Had a massage that evening and I was not sore the next day!
Christel is very skilled and has the perfect touch! She is also kind and comforting
Went today for the first time and had a wonderful facial. The head massage felt really nice. To top it off, Sarah at the front desk was extremely helpful, kind, and full of sweet energy!!
Felicia is the best! Great technique and I left feeling immensely relaxed and refreshed!
Michael is the best. Consistently great massage and the kindest human
I had THE best 100 minute massage this afternoon with Sherry! My experience on this trip was top notch. The owner, Sherry and the entire staff today went above and beyond to make me feel welcome and pampered. I tried booking another massage with Sherry but she is very popular & books up fast (makes total sense since she is incredible). I was able to schedule with another massage therapist for early February. Excited to find a spa close to home that offers great massages at a reasonable price point. I highly recommend Sherry & Felicia! The owner of this location really cares and it shows in everything they do.
Thanks, Christina! For always going above & beyond & working extra hard to provide the best massage. You are the best! 👏🏼
She is a Deaf friendly and has the best deep massage. Come back again!
Dana is a great masseuse and so friendly! I love getting her hot salt massages!
I highly recommend Erin for a facial. I go to her to get a hydroderm facial every month and my skin looks and feels great!
Michelle did an amazing job! I will def go back to her!
Christel is fantastic, such a great spa experience- thank you!!
My go to is Serena for a wonderful and relaxing facial. Everyone Men and women go enjoy the benefits of skin care.
Jamie really knows her skincare. It is always a pleasurable visit as I always learn something new.
Alex at the front desk is amazing! She gives excellent customer service in a warm and caring manner!! Michael is such a fabulous massage therapist and I see him every 2 weeks.I have a painful disabling genetic connective tissue disorder and he personalizes each massage for my needs at the time! I also had a wonderful facial here as well!
Jamie is amazing! Look forward to my facial every month.
Sarah did an amazing job!!! The facial was so relaxing and smelled amazing!
Christopher is very professional massage therapist, Master of his Craft! Highly recommended. Spavia provides relaxing atmosphere, excellent client service.
Love this place so very much - no high pressure sales ever and cute things to buy inside!
Dana is the best! She always listens and takes care of all of my aches and pains.
Jamie does a fantastic job! Absolutely love the signature classic facial!!
I was at Spavia today. It was a great experience. The therapist, Kara was very professional, excellent at what she does and an overall relaxing experience. I look forward to the next one.John
I’ve been a member here for about three years. My regular massage therapist is Dana and she always does an amazing massage for me. I just saw Loren for first time and had a deep tissue massage which was fantastic. I have seen Erin for facials and have been very happy with her services. As a former aesthetician I can be picky and no complaints here. The owner and front desk staff are very friendly and helpful.
Michael is awesome- feel so much better after we seeing him!
Jamie is a perfectionist at lashes. She always does an AMAZING job!
Wonderful experience! Massage therapist was great, friendly, and knowledgeable.
Todays facial and foot massage was so relaxing and just what I was looking for! The lady’s at the front were so kind and helpful. Brittany did an AMAZING job with both services. I left glowing and refreshed. I am even considering signing up for their membership and I live over an hour away but for the price and quality it will be worth every penny.
Customer service is superb and Felicia pays attention to details that matter and make the experience better. Will be back!
They are so kind and they make sure you are comfortable and they keep the spa clean and inviting.
We had a company retreat spa day at Spavia - Park Meadows. From start to finish it was an amazing experience! They hosted 17 of us throughout the day and all of us were well taken care of and we left relaxed and refreshed. All 17 of us had an amazing experience, and we truly appreciate them for taking care of us. We will be talking about this day for a long time and looking forward to go back as soon as possible!
The best service from the best specialists in the business. I always leave feeling relaxed and rejuvenated. 👍
Nice place. Professional and communicative masseuse. I appreciated the repeated reminders of my appointment. The robes were kind of funky. Reminded me of Elvis. I would prefer white so they can be sanitized. Nothing major to complain about, though. They try hard to make you feel comfortable.
Jamie was absolutely incredible, and I highly recommend her. She gave me the best facial I have ever had. My whole body felt relaxed and my skin felt amazing afterwards. Whether you get facials regularly or have never had one, you should make your next appointment with her
She was perfect with the pressure and areas that I needed. She was amazing.
When I first arrived with my wife for a couples massage I had the pleasure of meeting Alex and Delaney. Alex is as personable as they come. Shes vibrant, strong in character, and willing to help in whatever way she can with making Spavia a pleasant experience. Delaney was polite, poised and following Alexs every move since she was in training. After Alex showed us all the ins and outs of the place, including the relaxation room and the restroom/shower area we changed into robes to experience our massages together. I got to tell you guys! Getting a couples massage is a very cool experience. Youre with the one you love in a relaxed atmosphere talking as much or as little as youd like. Sarah did a nice job in giving me a massage. She did a full-body with an emphasis on my back. We had island sounds playing in the background as well as a nice orange lotion scent that was rubbed into our bodies. Both massage therapists were professional, and asked questions throughout to determine our comfort level. Eventually, Sarah put a hot towel compress under the back of my neck and proceeded to give me a light rub down. It was a nice, soothing way to end the massage. Another great thing about a Spavia Massage is that it is 1 WHOLE HOUR, not 50 minutes, like so many other places do nowadays. Even though we didnt start exactly at 9:30 the massages still went a whole hour. It was nice not to be rushed. Were looking forward to coming back again for our next couples massage.
I had a wonderful, relaxing massage with Dana! I enjoy my monthly treatments and feel so much better after I see Dana!
I had the most wonderful massage!!And Alex at front desk makes me sooo welcome!!
I really enjoyed my experience here. The staff are friendly and my, massage therapist, Nora, did an amazing job working through my tight areas. I left feeling wonderful!
Very personable and explained the steps of the process for a facial.
The team - cameran and Shirley were both very accommodating when my massage therapist, Michael called in. They were looking for reschedule dates but overall were able to get me my services in the same day. Great overall experience and impressed with their customer service
Michelle was an excellent masseuse!Great pressure and very attentive !
Stephanie has fantastic for a deep tissue massage!
It was my first time there and my first massage in a while. Everyone was welcoming and helped explain everything (didnt assume I knew what I already was doing) and it was very low pressure. And my masseuse was easy to talk to and did a great job with the massage! Was a perfect experience!
Mikayla does an excellent job on neck and shoulders!
Everything was top notch! The staff was incredibly welcoming and facilitated a true spa experience from the second you walked in. Being able to change into my robe ahead of time and sitting in the relaxation room for a few minutes before my massage was an absolute game changer. My massage therapist did an excellent job of understanding my pain areas and knowing exactly what to do to release them!Will definitely be back!
I love Erin. She explains everything that she is doing, she checks to make sure Im doing well through the facial. She also makes sure that Im enjoying my experience. She answers all my questions. The front desk woman are always so nice and they do the check ins and outs very quickly and efficiently. Love this spa!
I had the best experience at the Park Meadows location! The staff was super friendly, and they really made me feel relaxed. Prior to the massage, they let me sample different lotions and I got to choose which one I wanted during my massage. I received a tour of the changing room and little touches like a box for my jewelry in my locker was so sweet! Karla was masseuse and she was fabulous! Afterwards, I had the option to stick around and use their shower. The shampoo/conditioner and lotions smelled amazing! I totally felt like I was receiving incredible service and it was totally worth the price. Id definitely return!
Tina is a lovely person, professional and skilled. Thank you!
Stephanie was wonderful! Just the right amount of pressure.
Completely blown away.First of all, I called from out of state and Lillee was phenomenal! Getting in here, the ENTIRE team is so amazing. We really enjoyed our time here! Thanks so much!
I got a facial and the service was fine. I came in late 10 mins and wasn’t able to make that up.But my problem comes with the new costumer discount. I made my appointment on the phone and they lied to me that I would receive the $20 new costumer discount after my service. When I finished my service they were like, “It’s only offered on Mondays to Thursday.” Oh really? I was going to subscribe to their monthly subscription. I was turned off by their dishonesty and shadiness. Won’t be returning.
Felicia gave an amazing massage! She worked wonders on my shoulder and made me feel very comfortable. The spa is very nice and the ladies at the front desk are so friendly! I cant wait to go back!
I ordered a gift card online for my DIL and ran into a glitch early on. But the staff and owner, Kari bent over backwards to make sure this gift was ready for giving. Her staff took my calls and handled followup care perfectly. I did not have to chase an answer. Kari not only presented a wonderfully calm demeanor, but she followed through to my complete satisfaction. If a business is willing to work that hard to earn and satisfy a customer before they arrive, I can absolutely believe their services will be A++ across the board. Quality starts at the top and Spavia, Kari and her team earned my complete gratitude for their wonderful customer service. I am excited for my DIL to enjoy her spa experience here.
Stephanie is incredible. Highly recommend her.
I have been receiving monthly massages for years. I have been loyal to other spas but left due to drama or the revolving door of massage therapists. I came to Spavia about 1 1/2 years ago, and love it! I love how quiet it is, the shower in the changing room, the zen waiting room, and of course i have 2 to 3 favorite therapists. I voted Spavia as best massage and spa. Try it!!
I go from time to meet my mom for a little spa afternoon and lunch and am always impressed with the friendly service and nice facilities
Just had another amazing massage with Kara. I feel like I am walking on a cloud after a session with her. Can’t wait for the next one!
We arrived an hour early due to drive time. We were welcomed in, got checked in, and offered to let us stay in on of the outer rooms while we waited. At our scheduled time, we were escorted to the room and given specific instruction. Both masseuse were professional an attentive to our requests. Upon leaving, we asked for dining suggestions and all that were asked happily gave their opinions. Extremely impressive hospitality and overall experience
I got a facial from Deanna today and it was an absolutely wonderful experience. She was so attentive and knew how to take care of all of my Skincare needs. I left feeling refreshed with my skin looking younger and more vibrant. Thanks for an amazing experience, I cant wait to go back and see her again!!
Massage is always consistent. If I have specific areas with issues they addresses them and I leave better than I arrived always. The owner and staff members are always helpful and welcoming. If you have any inquiries, they are quick to call you back. I have been a patron of this location for over five years. With the recent pandemic the owner was quick to respond to client concerns and quickly implemented health safety guidelines.
I had my 1st seasonal facial with Erin . My experience was phenomenal. Erin is very professional . She made me comfortable by asking my face concerns and she ran through all the detailing about facial with me. The staff is so friendly and welcoming.
Jamie’s facial experience was superb.
Phenomenal massage and facial at Spavia Park Meadows. I purchased the Relax Package and it was worth every penny. The team was caring, professional and Tina made my skin look amazing. Also they have tones of great products. Thank you for the much needed relaxation!!
I can finally move my neck again. Amazing!!
I had the most relaxing experience seeing Kayla M. at Spavia!! She had amazing pressure and flow and definitely made me feel better. I have had massages at different places and never had an experience like this one. She was so professional and attentive to the needs I had. I will be back to see her!!
We had our couples massage on 12/10, we arrived 25 min early for our 11:50 AM 100 minutes couples massage. It was 11:58AM and I had to grab one of the esthetician’s help for our couples massage. They were having issues with the music in the room, they should have let me know. We loss 10 min of the allotted time. I timed it and our massage supposed to be at 11:50 and we did not get started until 12:05 and we got done at 1:36, this is not a 100 min massage. With the wait time, they should have given us the break in either the time we didn’t get which is not our fault.My massage was good, but my husband is used to have a massage from head to toe and he didn’t enjoy it much since he said he didn’t get the full body massage.
Bethany my aesthetician was absolutely fantastic!! SO friendly, made me feel extremely comfortable!!! Very professional and amazing at what she does. I would recommend her to anyone!!! SO pleased with her and the front desk staff as well!!!
I had my first post-pandemic facial with Sarah today. She provided an EXTREMELY relaxing and pleasant experience. Her technique was outstanding. This was one of the best facials I have ever had. Thank you Sarah!
Excellent service! Tried the Hot Stone treatment and wasnt disappointed. Kinda hurt during, probably because I wasnt used to it, but I felt really good afterwards. Great job Sarah! She was very nice and fun to talk to :) Sanitary and safe environment for anyone worried about Covid.
I had a signature facial with Jamie at Spavia and it was amazing. Jamie is very knowledgeable about skin care and really helped me with my current skin care regime. The facial was a wonderful treat and I loved the arm/hand massage. I am a member of Spavia and think this is an amazing spa!
Ive been a Spavia member for years. Always a high quality experience. Michael is my new #1 therapist, he is absolute magic! He doesnt give a soothing sleepy time massage, he gives a energizing get your life in order massage....truely therapeutic!
Horrible, HORRIBLE customer service! The massage was wonderful but then I went to pay. They said they could not combine my gift card with the first time customer deal. I told them I had called and they had said indeed they could combine the two, that is why I made the appointment. After being told it was against policy, I asked for a manager. She was the manager. And still did nothing to make it right. I told her this was the worse customer service I have ever received and she just looked and me and shrugged her shoulders. I have never experienced such bad business or customer service. I highly recommend finding somewhere else to go.Edit update: after receiving an automated text asking to rate my experience and explain why. I put in the text that I would like to speak to the owner. I received a phone call from an employee saying that they reviewed their phone records and the owner wanted me to know that she “never” does this but they would refund me the $30 because I was given the wrong information. I am not sure why she would want me to know that they “never” do that, maybe to make me feel special. I did not feel special, only made me think that they must not value taking care of their customers. She didn’t even apologize for the bad experience.
My massage with Christel was great!
Spavia is the best from check in to check out. Dana is AMAZING
We had run into a gift card issue at the facility, when we went for our apt.. The manager of this store was really helpful and even know we had to pay for our massages at that apt, she called the day after and took care of us.. We are now excited to go back and get another massage.
Felicia was simply amazing. She has a wonderful balance of strength and gentleness, combined with a calming tone. Also, Ive always had wonderful service everytime Ive been to your spa
I did a lot research on finding a good place that offered couples massages. Spavia had a very good rating on Google and most of the reviews had really great feedback, so I gave it try. So glad I did! The whole experience was exceptional and I can’t wait to go back. I even signed up for there membership program.
I had a gift card for the Spavia up in Westminster area so I used the phone number on the back of the gift card to book an appt. On the day of the appointment, I went to the address on the back of the gift card and got told that I was at the wrong location. Come to find out, the phone number and the address on the gift card weren’t to the same location. The person at the front desk had to call her manager to make sure I wouldn’t be charged the cancellation fee and then told me that next time I could go to any location, due to this mess up on the gift card. I then booked at the park meadows location. I showed up and they took my gift card and had a great massage. Upon coming out to pay, I was told that my gift card was not good at that location and that I would need to just pay for the massage. I explained what had happened at the other location and that they said I could go to any location. I also asked why they didn’t tell me this info BEFORE I had the massage and got told that it was “busy”. Melanie, the manager got involved and honestly was very rude and had piss poor customer service skills. Even after acknowledging that from the start things had gone wrong on their end, was unwilling to take the gift card. It is very disappointing to get treated like this and will not recommend this location to anyone!!
I love my monthly massage at Spavia. The whole experience is all about relaxation. The waiting room sets the mood with low lighting, comfy chairs, light snacks, and tea. I have found a great massage therapist that really focuses on my needs to relax and rejuvenate my body.
Some new updates in waiting area and changing area. Great massage.
Mikayla is great! Highly recommended.
Ive been going to Spavia several years now to see Diane for massages. Shes the best! Diane is caring, attentive, and loves what she does. Ive also had several facials with Lindsey and she does a terrific job of ensuring the treatment is both appropriate and effective for whatever conditio. your skin is in that week. My fav gals!
Customer Service/ management follow up needs improvement. My Husband and I recently was in for a 60 minute couples massage. I also had a chemical peel afterwards. Massage was relaxing. The peel that I received was not what I paid for or scheduled . The esthetician was aware of this 3 minutes into starting. However she had already started to put chemicals on my face and stated she would let the front desk know that it was marked wrong on what I was suppose to get. When I came to the front my husband had already checked out for our services which was over $300.00 for the day. The front receptionist had told me she would have to speak with her manager to see if they could compensate me some how. I did receive a call back from a Carissa wanting to ask me a few more questions to pass on to the owner/manager. When I called back Carissa was busy. I had to speak with someone else not sure of her name. However she assured me she would speak with the owner/manager and would get back to me. Wish I would have wrote her name down. Our services was on July 6th. I still haven’t had a follow up on how they attend to fix the mix up? I feel like the esthetician was in a rush. If she had taken the time to ask me a few questions before starting or applying anything then she would have realized someone had put me down for the wrong peel and all could have been saved! Best word of advice DO NOT pay before your services are finished. Sad because this place was recommended by a couple friends. Had to tell them about our experience.
This place is awesome! All the staff are super personable, easy to get along with and make you feel like youre getting a spa treatment at home! The setting of Spavia is that relaxing. I didnt want to leave when my time was up. I highly recommend Spavia to anyone looking for high quality service , that isnt overly priced! Plus, they use great products, like Image and Sanitas, which is always a bonus. Thanks for making my experience so memorable. :)
My facial tech jade was not friendly, felt very rushed said she had someone back to back right after me, did not give any feedback on my skin afterwards or any advise, didnt recommend any follow up services, nothing. She just was like ok here is the exit, the front desk didnt ask how my service was they just were worried about me paying and i felt pressured to leave a tip for a bad service.
I started coming to Spavia about 3 months ago and havent went anywhere else since. I absolutely love this place. All of the staff is always so friendly and knowledgeable. I always walk out of my appointment with a little more information I never knew before to help improve my skin ! Which Ive seen since going! I would highly recommend Spavia to anyone looking for a amazing experience.
Nicole was great! Nice & strong deep tissue massage. Will recommend her again for sure! Facials are always great too. Front deck is always helpful, kind, & quick aswell.
Say less..NEVER Again!! Worse birthday present!
My wife tried leaving a rating from her e-mail, but was blocked somehow.Poor customer service & Customer CareI own a business in the service industry, so I understand the importance of superb customer service/customer care. This park meadows Spavia location lacks in both.First, I want to say that the first lash technician I used was the Best set of new lashes I’ve ever had. Unfortunately, I had to schedule with a different lash technician for a refill. Very nice young lady that was having a bit of a tough day. She told me if she needed to fix my lashes, she would do it for free. Lashes were a little inconsistent, especially on left side. By day 2 my lashes on my left eye we’re going different directions, Instead of complaining, I chose to book another appointment in 6 days lwith the original lash technician (soonest I could get on her schedule). However, by day 3 the outer lashes on my left eye were overlapping and sticking together. It was painful to brush through them. I called Spavia to explain the situation and requested that somebody get me in in the next 24 hours to either correct the problem or remove them completely. I received a call back indicating that the manager said I would have to wait to get them fixed until Friday late evening -3 days from now (earliest appt with lash tech that did refill). Now my guess is, they never even reached out to the lash technician to see if she might accommodate me. My experience with her was pleasant, I tipped her extremely well and she had offered to fix any issues.This is what happens when you have a poorly managed company with that acts as a gatekeeper to some really good therapists, technician, etc. When you have management like that, their business suffers. It is unfortunate, the initial technician lost a bi-monthly clientSally
Spavia is great and Brittany is the best!
Ive found Spavia is a wonderful retreat for relaxation & rejuvenation!! Justina my massage therapist at Spavia is knowledgeable, caring and a Phenomenal masseur!!! Ive had many massage therapists thru the years & she truly is Spectacular at her craft!! Visit this location...Soon!!
Absolutely terrible. Went in for a couples deep tissue massage and had to ask the MT 6 times to go harder yet my boyfriend who is pure muscle with knots as deep as craters only asked once in the beginning. The MT that my company hires for $12 for 15-30 min sessions goes deeper than this MT and knows how to angle certain spots in your shoulder and back to get into the hard to reach areas and provides much more of a value than a chain like this. I highly suggest going to Body works by Kristen if youre in need of a deep tissue massage. Additionally, they like to pick and choose which things on their gift cards to enforce, such as valid at certain locations only, but doesnt expire on the said expiration date of 12/31/18. How is a company to only enforce one portion of their fine print but not the entire portion and how is a customer to know which portion they decide to enforce. Lousy service and bad business practice all around.
Everyone was very helpful, friendly and professional. It was my first time to a Spavia so I wasn’t sure what to expect, but it was the full spa treatment. Very relaxing! My esthetician Sarah was great!
I love Spavia! Everyone is friendly and concerned with making sure you enjoy whatever experience you are having whether it’s a massage or a facial or a different service! I always feel like my experience is important!
Worth every dollar! From atmosphere to customer service 5 star. I cant say enough good things about this location. Ill be back!
Michelle always does a phenomenal job caring for my skin when doing a facial. She is thorough and gentle. My skin glows after every facial. Thanks for helping me stay youthful in my appearance!
I have been a member for 7 years. I tried to cancel my membership today and was given the most awful time by the manager, Melanie. She insisted there are apparently some Terms & Conditions not disclosed on the member-facing side of their website that can only be viewed in person that allow them to charge me for an additional month despite giving well over 30 days notice. It was lovely to be a member, however trying to leave is like going through a bad breakup. Join with caution.
After being a member for over a year now I can honestly say I wish I wouldve kept my membership cancelled the first time. I tried not to be picky with who I requested for massages but unless the massage was with Diane I felt like it was a waste of money. Ive only ever gone to Michelle for facials so I cant speak too much about those-except shes amazing!Trying to get an appointment booked with this place is nearly impossible. I finally cancelled my membership after trying for the last 5 months to get something scheduled but couldnt because there were never any open appointments after 4pm on the week days and the weekends were booked out for months. Because Im having such a difficult time getting anything scheduled and my memership ends in March 20th (yes over a month away) Im losing $390 worth of free monthly services .I wouldnt recommend the membership for anyone who has isnt free all day/week. I wont be a member again.
Spave My Day Spavia!! So soothing and relaxing and you never feel rushed! Such an accommodating staff with helpful tidbits. Wish I could go once a day!!
Jaime is an excellent aesthetician!!!
I have had a membership to Spavia for almost two years now; the best decision Ive ever made. This spa is one of the best spas Ive ever been to and that includes a 5 star resort spas in Mexico and Las Vegas. The atmosphere is the ultimate relaxation experience and the therapists are a cut above the rest!!!
Had a gift card for a different location. Was told that I had no problem using it at this location. I got stuck at work and when I tried to reschedule my appointment was told that the cancellation policy required that I book at times that I was not available. I explained that I was not cancelling and that I wanted to reschedule for the next week. They were extremely rude and would not help me. Then charged my card for a cancellation fee. I was NOT cancelling!!! With all of the choices around in the Metro area, I will never use this place again... AWFUL customer service!!!!!!
I went in yesterday for my first facial. Sophia was my esthetician and she was really nice and made me feel comfortable. Definitely going back!
I received a gift card to Spavia. Went to the Centennial Location. It was fine, but I have no interest in returning. Chose a prenatal massage, which was a nice gentle rub essentially. I would not call it therapeutic, did not include hip/siatica work like the description said (and what I was really needing). The massage therapist was sweet, but very inexperienced - out of school less than a year.If Im going to spend the money, find time and arrange child care I want a good massage that will help relieve discomfort, especially during pregnancy. I did not find that here.Looking at skin care products and flip flops to use up rest of gift card as the gift card is nonrefundable.
Positives: beautiful office and room, timely service, luxurious and relaxing waiting space, comfortable locker room with amenities, easy parkingNegatives: my masseuse asked where Id like extra attention, and it felt like he still just went through his regular routine without that special focus; pricing for first-time guest was unclear
Great prenatal massage!!! Would go again!