I used to love this place and recommended it to several others. However, the forced tip is ridiculous. I am a good tipper and yet your cashier insisted on more. I will not be coming back and instead of recommending people. I am warning them. $27 tip???!!! I was giving $20.00You may want to consider if this practice is legal. As the prices listed are false due to your excessive tip mandate.
What a disappointment. I came in and no one was there I had to call out a few times for someone to come out. I went in for a 60 min body massage and 30 foot massage.my massge was interrupted more than 3 times. The lady was so heavy handed I had to ask her a few time to be gentle. She spent majority of the time on my upper back after I requested lower back.I regret getting the foot massage! First, she was massaging my legs instead of my feet. And she was sooo rough. I’m waking up the next morning with such pain on the bridge of my feet and my legs are so sore. I could barely walk. My husband had to rub my feet this morning and now I’m soaking them in ice. 😔I still tipped her but I shouldn’t have. I tipped her $20 and she was demanding more. Also, as I was getting myself before walking out she kept guarding me. Idk if she thought I’d take the flip flops that were by door. 🤷🏻♀️ never going back
I highly recommend this place. I have being going for a couple of years. And recently i had the best massage by Lili. 🫶🏽 they also gave me a punch card so i can get a free visit after.
The massage was amazing, but when I went to pay, the owner insisted I pay almost 27% tip. ($20 tip for a $75 massage.)There was a suggested tip sign that she kept pointing to, and when I pointed out the word, “suggested”, and told her that 20% of $75 is $15, she got upset and told me that this isn’t the same as a restaurant and then rudely brushed her hand and if to tell me to leave. Not even an offer of some water or tea after the massage. Haggling for an extra $5 above the 20% tip.It was the strangest encounter I’ve ever had after getting a massage anywhere. And so unfortunately rude to the point where I know I won’t be going back.*Edit/update- The business’ response that “20% is really not much…” goes against my point.Because I TRIED tipping 20% of $75, which is $15. However, I was pushed and pressured into giving beyond 20%. The woman began to speak rudely and said I needed to give at least $20 in tip which is nearly 27%.I most definitely want to respect the hard work of the masseuse, but if a 26+% tip is expected, then RAISE THE PRICE of the massage.I have been getting massages around the world for my whole adult life. Never have I been spoken to rudely if I didn’t give over the usual 20% tip.
Shanti, you just lost two customers who have brought more than 5 other people that are your regular customers now. Unfortunately, this will be our last time at your salon.Ive read other reviews and since it has never happened to my gf and me before, we didnt believe them, but now we experienced exactly the same situation.We just finished 60 min massage which costs 50$ and left 10$ tip for each. The masseuse on the register made us feel so uncomfortable and embarrassed for leaving ONLY 10 dollars... That never happened to us before...We do appreciete the service, and understand this is not an easy job, and its a one-on-one job as you keep saying in the other replies, but this is what we could afford at the moment. There is no reason to make us feel uncomfortable...Maybe the owner should pay the employees more, or I guess can even increase the current prices for 5$. I think people would complain less if they pay 5$ more for the service, than to be forced to leave more tip.You need to change this behavior if you want to keep customers.
They made me and my husband wait 30 minutes and the. Asked us to wait another 30 minutes bc they were short staffed. This is AFTER we made appointments. This was our date night and pretty much got screwed as we got a babysitter for our son to go out and ended up wasting so much time here. Spare yourself.
100% recommended for an amazing massage at a great price! Service was good, environment was clean, comfortable and quiet with relaxing music. The masseuse was very professional - she put just the right amount of pressure to loosen tight muscles but not too much for it to be painful. She was very communicative and made sure to ask if the pressure was too much throughout the massage. The hot stones and towels were my favorite part. Make sure to bring cash for tips!
Whenever Im tired, I come here for a 90-minute massage. Ive been getting massages here for more than three years. I like the environment here. Its clean and quiet. The masseurs are very friendly. Each 90-minute massage is $75. I tipped is $25, and the total cost was US$100. I think its a good deal. If you compare it, they are the cheapest. The key is that the massage is great. Due to work, I have bad shoulders and neck, so I often come here for massage. Relieved a lot, I have to give you five stars.
Great clean place, beautiful too, been coming here for 3 -4 years Kevin is a highly skilled masseuse who is very professional. The other guys and women do an amazing job as well. Their prices are reasonable, please don’t be cheap and tip well, they do an amazing job and deserve their tips and respect. They keep me able to function and work since I deal with lots of knots and muscle tension from work.E.
BEWARE!!!!! My back is in SO much freakin PAIN!!!!!!! I did a 60 min back + 30 min foot reflexology massage. The lady who massaged me did NOT ask what pressure level I wanted. She dug her damn elbows in my back the entire time. I spoke up TWICE to tell her to lighten the pressure, and she didn’t. I kept squirming the entire time and even said “ouch” a few times during the massage and that didn’t help either.The worse part is that the owner haggled for an extra freaking $5 tip???? They have a sign in the front where you pay that shows a “friendly reminder” about tipping. Note to owner: 20% of $75 is $15, which is what I was tipping. But you haggled for $20 because it was over an hour massage- are you freaking kidding me? Standard tip for service is 20%.I paid $90 in cash and I said to the owner to give the rest to the lady who massaged me, but wanted more. So I told her to give me the cash back, so I can pay with my card. I pay with my card and charged me an extra $5 card fee? Absolutely ridiculous.******Do not go here if you want a sore back afterwards, and where the owner attacks you for a tip when you were already giving one
I have come here ever since I moved here. Up until the last 2 massages, everything was great. I didnt understand the reviews where people said they were asked for more or felt charged too much or pressure to tip this or that. Until recently, I had always had the same mature tall Korean woman who I believe is the owner. I have gotten the exact same message every time I went. I have paid the same thing every time, whether I paid by cash or card. Time before last, I went later in the afternoon than usual and a different day of the week. I told them male or female did not matter. I got a young man. He did a very firm but good massage. The other 2 ladies were young as he was. I went to pay as per usual and then, smiling, she said I owe $$$$ which equaled the cost of the massage plus a 44% tip. I said no. The young man and her said some things to each other in Korean. He was notably upset. She pressed me for the money. Again, I said no. I explained that the price for the massage had not changed and that I have always paid the same. Left my money, and as I was leaving, I noticed the young man basically throw a small tantrum. Hmmm... I was taken aback to say the least. I decided that there was no way the owner could know this was going on... but the other reviews... So, a few weeks pass and Im going back and decided to go back to early morning in hopes she would be present. She was not. This time I requested female so as not to deal with him at all. And again, pressured for more money AND...THIS TIME after I declined, the young lady decided to add taxes....ALSO NEVER ADDED BEFORE and was a flat extra $5. I wont go back unless the owner wants to reach our and tell me when SHE will be there. Im not dealing with these young people who are there now. IF YOU WANT MORE MONEY FOR YOUR MASSAGE, CHANGE THE PRICE OF THE MASSAGE!!!!
I am a return customer and will be s long as I live here. They care. They know how a deep tissue massage is supposed to be. They adjust, if perhaps the pressure is too much in one area, but good in another. Its always clean!!! As far as tipping... unless its really a bad service, I always give at least 20%. A 90 minute proper deep tissue massage for $90 is DEFINITELY a fair price.
My first time today and let me say it will not be my last. I will be making this part of my monthly self care routine. Amber was great. I feel so relaxed.
Just a great massage…the staff is professional and friendly…the facility is very clean and comfortable….very relaxing and super healthy….helped me with a number of health issues…I recommend it highly!
Had a 1 hour body massage and 15 min foot massage. Intensity was just right and the masseuse spent a good amount of time in each area. Would have been great if they’d asked what intensity I preferred and communicated a little better but overall a great massage for the price.
This place NEVER DISAPPOINTS! Love it! Great prices and great service, clean, nice pogoda style decor private massage rooms for body work and comfy foot massage chairs thatll be sure to make you fall asleep during your reflexology session! The original Shanti is located in Fort Lee where it all started circa 2004.
Responding back to the owner’s reply:You are blaming your customer for trying to be considerate about your worker. That’s a horrible attitude on your side. In response to the tip, the lady doesn’t ask how was the massage. She just says you only gave $5 (when I should’ve given 0) and then points to the poster on the table about tip.You say tip isn’t mandatory but you make your customers feel uncomfortable by asking why they aren’t paying tip?! How rude.Original review:Got a 60 minute foot massage with the husband and honestly I always feel bad for the workers because they are overworked and probably underpaid. With that in mind, that doesnt mean the masseuse should be FALLING ASLEEP during the massage. Im still so shocked and annoyed by my experience that I want to make sure people know what theyre getting themselves into. When you call and make an appointment, theyll ask you basically for the time and if you want a man or woman. We opted for male masseuses. Also they havent updated their prices on the website because everythings increased about $5. Our 60 min foot massage was $40 and the kicker is this. They have mandatory tip.So throughout my whole massage, I was contemplating if I should ask for a different person and being the overthinker I am, I decided Ill just not tip the guy because I made excuses for him in my head - he must be super tired or not feeling well, etc etc. Well at the end of the massage, I told my husband were not tipping my guy bc he was basically horrible, but my husband felt bad so decided to give him $5. Guess what, the guy goes up to the front and complains we only gave him $5!The front lady in broken english (also warning to all who come here, they speak MINIMAL english so dont expect any full on explanation for anything) points to a piece of paper with three smiley faces about how to tip. (sorry I dont have the picture.) Basically the poster suggests tip prices stating: $10 for regular, $15 medium intensity, $20 strong intensity.I was speechless at their audacity and the mans lack of integrity. I told the lady, I shouldnt tip anything because the man was falling asleep during the whole massage, and then she asked him if he was, and he sheepishly and obviously lied saying he didnt sleep.Ultimately, the point is these people dont care about service. They are NOT professional so what you get is what you get. Its a pot of random luck.
I wish I could a half star… Came to get a massage. Decided to get a 60 minute massage for 50.00 .. So I decided to use my debt card as payment she wanted to charge a extra 3.00 to us my card. Ok fine it’s about that much to take off the atm if not using your bank, I go to pay and she tells me I have to tip before I even receive a service .. $10 for Soft $15 for medium and 20 for strong, so what exactly is the $50 for ? So depending on how much I tipbefore my service depends on how good of a massage I will receive. RIP RIP RIP OFF!
Very clean and great pricing. I love coming here, they are very professionals and you come out renew! The place is super clean and the atmosphere it’s very calm and relaxing. I always get 1 hour full body massage for only $40 and give a $10-$12 tip. They treat you very nicely and make you feel safe and comfortable.
Very organized. Closed rooms. Feels safe and professional. Extremely cheap for what they give you. 1 hour full body for only $40. One of my favorite massage places to go. Theyre the best and I bring all my friends and family to that place since they give such amazing and long massages for a low price.
My first time visiting this massage parlor was today and it was GREAT. The massage was excellent, it was deep and sensual. I am a power lifter and do lots of heavy squats, deadlifts and Benching .. I pulled my back muscle a few days ago and decided to go here, tony made sure to get the knot out. He even rubbed my hips lol! I highly recommend coming do here. I will edit alley be coming back here again!!! The place is also very clean. Temperature checks were done at the door, masks were worn, sanitizer was everywhere. I felt safe and comfortable. They have great prices and in my opinion better then massage envy and hand and stone . Thank you ☺️
This place is just amazing. I ditched years of chiropractic care, PT and some acupuncture after discovering Shanti E Spa. One-hour session here is equivalent of a month of Chiro and PT care, at least for me. Tony are very skilled and experienced. You dont have to explain your problem, they will find it themselves. The place is very clean, the owner is super nice. There is also parking lot. I brought a few of my friends, they all blown away. Strongly recommend.
I love this spa. It’s right at the downtown of Englewood, essay parking.This spa is very clean, quiet, with soothing music. The masseurs are all very professional. And the price is unbeatable. One hour body massage is only $45, foot massage $35. And there are also package deals.It is a great place to unwind. I recommended to my friends all the time!
Perfect service!A very quiet and clean environment. This is how I feel after visiting this massage parlor several times. I tried three or four masseur to serve me cause I want to try more.They were all professional. Its hard to tell whos better. If you really need to relax, you are recommended to come this massage parlor.
We love Shanti Spa! My husband and I try to go every 2 weeks for a couples 1 hour massage. We usually ask for Amber and Tony but any of their professionals are amazing. They know muscles and take their time feeling out the stressed areas. We always walk out feeling that stress/toxins have been massaged out. This is a must for anyone who appreciates a professional, amazing, medicinal massage.
This was my second time coming here, the first time I requested a 60 minute massage, and five minutes in, I was so disappointed I asked for it to be cut down to 30 mins. The Masseuse had no idea what she was doing. Decided to give them a second chance, and finally received a decent massage ! I noticed the sheets were still greasy, but I decided to let it go. However, HORRIBLE customer service. I was demanded (YES! DEMANDED) to leave a $10 tip (40%) instead of a $5 tip (20%), for a $25 massage. I was perplexed. Who in their right mind would demand a 40 % tip and now theyve made it impossible for me to return because as I didnt agree to their demand, and Im pretty sure they will remember this, and wont provide a good service. I believe its important for future clients to know what theyre getting themselves into. I also encourage every person out there experiencing the same, to speak up.
The best! The massage quality is top-notch and the prices are more than reasonable.
Third or fourth time back since Covid started. Upon arrival,temperature checked as well as checklist of guidelines reviewed. Super clean as usual. Everyone had masks and sanitizers everywhere. Felt very safe. Had two hour massage. Super relaxing and felt rested. Left generous tips as hourly rate is such a bargain. Shanti E spa for me is by far the best place for massage in the area.As a sign of respect for the cleanliness, I always shower before I go. Not sweaty, dirty, or stinky.
The best massage you will ever have, I had a severe back pain after a Kickboxing class and AMBER was expert and strong if you want a hard massage. Recomended.
Whenever I am tired the first place I want to visit is Shanti Spa in Englewood. The minute I walk in I felt relaxed. The music is soothing and place is always immediately clean. The masseuse is polite and skillful. I would requested to pay attention to certain area, and she always does as I requested. Sometimes she will remind me that my neck or shoulder is too tight maybe I should take few breaks when I work. I referred Shanti Spa in Englewood too all my friends and I already got many thanks. If you are around Englewood, treat your self to a nice massage experience. You will love it.
When they first opened my friend & i are the first few customers that bought 10 tickets for 80 min.massage with 2 free, service was good then but lately we noticed service is getting bad, no hot stone & i questioned but some of the workers cant hardly speak english. Then tonight we went for 80 min.massage & the hot towel they used after the massage is cold, no hot stone but i demanded for it as thats part of the package they advertise, massage was late for my friend because other person still doing massage with other customer, seemed only 2 people are working & the guy demanded $15 tip. First of all service is bad & how can u give them good tip.Usually we give $10 tip & no one complained, now it looks like mandatory tip but service is getting bad. I bought 2 package of 10 massages already before (been there for a year or more) & this is our third time, good we only bought 5 & 1 free, makes us think to go somewhere else if service is declining.
I visited this place with a female friend and had to witness how after the massage they DEMANDED for her to give a higher tip. She had already given the lady $5 for a 30 min massage, and the lady who haga her the massage spoke to the person at the register and he then turned to my friend and told her that she had to give a higher tip. We were both taken back. My friend did not agree and just left the $5 and we left.The massage was ok, but to see this being done to a customer just made the experience horrible. You cant just demand for more tip money, can you?
Shanti is phenomenal and underrated . Exceptional massage for less money. I received a hour massage for 40.00.... I have been to places that charge 90 and they cant match my experience... I will be attending on a regular basis because its well worth it.... Thank you Amber!
The best service ever. I came with my husband. Kevin and Michael were very professional, hard working, polite. Very clean and quiet . We are very happy . Finally found good massage place.
Exceptional value. I highly recommend Ella, who should be more accurately named, Dr. Ella. As a surgeon I experience chronic neck, shoulder and back discomfort; Ella has an natural understanding of the musculoskeletal system, an intuitive touch and precisely targets areas of tension with the perfect amount of pressure. The absolute best investment any one can make towards wellness, health, wellbeing and self care.
Great service and even better massages. Highly recommend
Amber is by farrrrr the BEST massage therapist i ever had. I went to so many before and all they ever did was lock me up and make me feel so uncomfortable.I have 3 herniated disks in my neck and my job really messes with my body. I see amber religiously once a week for a 2 hour massage.she is the best at working out knots and tension. I cant even explain how good she is. I leave there in no pain. Shes really sweet too and the place is clean. Anyone w knots and tension should see amber to make ur body feel sooooo much better. Best ever. Shes amazing. Try her out . Oh..and the prices are great. 45 for the hour. I tip 20 an hour because shes so good. She is chinese but understands english. She knows the differences in pressure. All you have to do is communicate with her and she will ease up if the pressure is too much.Change the way you feel by seeing amber.Best decision i made for my body
Tried a few massage parlors around the area and finally found a massage specialist I really like. Tony would get all 5 stars but it’s unfortunate the other specialists within the same location can’t compare so 4 stars it is. If you’re into deep tissue massages, Tony is the one for you.
I have bren coming to shanti for 15 years !!!they have been taking care of my husband and I forever . They are good priced and hard working people .
Clean, very nice good customer service, great massages. Definitely get the foot and body...you will be in heaven. Easy meter parking free after 6 or 7pm.
Amber gives an incredible massage. Strong but not too much. Really helped my lower back. Will be a regular!
I come to shanti to do 1hour massage every week .All therapists there are very professional,they did very good job on my body.My shoulder and lower back was terrible, after massage I feel so much better. I always leave $25 tips for them cause they work very hard and very well.I recommend this place .
Very friendly welcoming staff...amazing hours,clean facility.The list of praises goes on.lt was my first time getting a massage and l will definitely be going back!
Had a great massage tonight. Simple, no frills, great treatment and price. Was my first time and I will for sure be back.
Me and my fiance went last night because my fiance back was really in pain. when we got their we told the nice lady that we needed a 30 min body work for two people. she said hold on because they was under staff and the other employee was eating. we seen that the lady and guy was arguing back and forth and we and my fiance started to walk out the door. until the lady started walk back out. we got to our room that nice lady started on me first and told my girlfriend 5 mins. well 15 minutes later the guy comes and finished the 15minutes later. the lady was amazing but the short guy that help my fiance was unprofessional and was in a rush. i gave him my card to pay. while im trying to sign my name hes on top of me looking to see if im going to write a tip. i use to love going here but not anymore.
My daughter took me here for my birthday and since its by my job I am going to go again soon . I fell asleep and snored I felt so relaxed. The ambiance is so serene.
When Im tired, I think of Shanti E Spa. This is a very clean and comfortable place, a professional masseur,Every time I get a 90-minute body massage, I feel full of energy!
Amber is my favorite...Place is clean and organize. They could use a receptionist but overall the massages are really good.
First of all you dont need an appointment unless you have a specific person you want to massage you. Second the massages are excellent in my opinion. Third the experience leaving you wanting more!!
I always go here with my wife. I love it! Very relaxing, clean and professional service.
Best massage ever! Excellent price too
Just a plain simple place don’t expect anything fancy :) massage was good would def go back
They demand tip. If you read the other low reviews about how they insisted on tip, the owner replied saying that tip isnt mandatory but they definitely give you a hard time. In one of the review, the owner replied back saying that $10 minimum is respect and that just negates the whole purpose of what TIP is. Tip should NEVER be mandatory.
This review is after visiting 15 timesMassage quality: 3* to 4*Cleanliness: 2* customers will be sharing sleepers multiple times bearfeetLooks: 4* nice ambient cosy massage areaWhen entering you are greeted nicely, staff is niceAt the end in checkout the owner is very nasty I usually leave a 29% tipAnd she actually demands more leaving you with bad taste
My favorite place. Great prices and people is amazing. Dont expect fancy rooms but expect a massage that will relax you.
The best of best in engelewoodMy fav is ella she has a very healing hand i altest go their twice a week ..ian so cured from my pain...thnku 🙏💜💜💜💜
I like the massage and place. But be ready to pay min $10 tip FOR ONE PERSON. So calculate massage prices with this info.
Just had a great full body massage from a woman who could crack walnuts with her hands she was so strong. Very clean place, friendly staff. No weirdness.
Went in for an hour long massage. Clean facilities/nice masseur and overall all: 4/5.
My friend introduced this spa for me. Every time I got 90 mins massage and my body felt so released. The place is nice and staff is friendly.
Really enjoyed my massages there ! Great hands!
Very good for full body massages! My moms preferred place for massages.
The massage is very good and the service is very good! The environment in the store is very special and makes people feel very comfortable!
Very clean new place. Staff was friendly and spoke English. Excellent massage. Will return.
This is very good place for a relaxing massage, good price and location with plenty of parking around. Professional Chinese massages.
I love it here. Eveyone is nice and Tom did a good job on my feet and back. I recommend that you go here. You wont regret it.
Visited yesterday for a pre birthday massage and honestly, Tony was excellent. Literally, amazingThank you Tony!
Amazing. 90 min massage ... 79 buck which included 20 tip...
Best Value for your money. Always good massages
Nice and quiet place.Great massage in a very good price!
This spa is one of the cleanest and best run I have visited. Staff was friendly with exceptional skills!
AMAZING MASSAGE BY THE GUY BUT WHEN I WENT TO TIPHIM THE LADY HAD AN ATTITUDE ABOUT THE AMOUNT I CHOSETOTIP. I WAS HARRASSED FOR MORE THAN 5 minutes BEFORE SHE DECIDED TO SWIPE MY CARD DO NOT GOHERE
Always good, great massages, price and convenience
Clean, friendly, properly staffed, and my massage was great 😊
Loved their ambience. Back massage was so relaxing!
Reasonable rates for a solid massage!
Today I was massage it geart and quiet.it nice place feel so good .
Kevin’s the best! He just knows where the pain is!
Great place but a little noisy sometimes if its busy
IGreat place, clean and quiet, best massages!
Excellent Service, very comfortable environment, best of all very reasonable pricing
Amazing he did a great job can’t wait to go back.
Felt amazing after a massage here.
Very nice place!Everyone is great! wait for next time
Nice relax massage in this Shanti Spa, I strongly recommend!!
Wonderful, professional and very clean.
This is best place i’ve never been. highly recommend...
# 1 in the universe 360💛🖤🌓
The place to go to eat, dont miss out.
Very nice service....
I shouldve gone earlier! What I was waiting for, I dont know...
Ask for Tony ,great massage
Great place very professionals thank you!
Very professional, great prices
Very good go back in a few days
Great massage 💆♀️
Great service!
👍🏽
Great service
Great service!
Yesterday I had the opportunity to go and receive a massage with my wife. Two very professional ladies attended us and the massage was also very good. We felt comfortable at all times and the price of $50 for one hour seemed appropriate to me. We gave a $10 tip. each one that seems fair to us because it is 20%