DO NOT GO HERE. They sold me a broken e-cigarette literally an hour ago and wont exchange it. The lady remembered me and was very rude. They will rip you off.Edit: I went back today (one day later) to speak to the manager and she was very helpful. I still wont be back because of the elderly woman with no front teeth.
Good variety decent prices and cool pipes and bongs for your
I want to express my heartfelt gratitude to Randy at Smokers Friendly for going above and beyond in providing exceptional customer service. When I left my number with her in hopes of finding a wooden cigar box, she not only took the time to keep my request in mind but also went the extra mile to save one for me when it became available. Randys kindness and dedication to ensuring I got what I was looking for truly made my day. The entire team at Smokers Friendly are wonderful, and their outstanding service made me feel valued as a customer. Thank you, Randy, and everyone at Smokers Friendly for your exceptional service and for making my experience memorable.
Had what I wanted and at a great price, and they have a great rewards plan. Staff is super cool
Old lady was so rude and acts like you’re a bother when she actually has to do her job and help a customer.
Had the worst experience ever...the new help especially the newest lady that i encountered today at 3 pm on the 1st of February cashed out my scratch ticket and when she couldnt scan my id she refused to serve me...even though i come in all the time and have never had a problem. At first she wouldnt give me my money. I am so mad i can jardly believe it. So now i am going ro have to go to another store because i just cannot tolerate being treated this way! Good luck with that!
Has the raw cone maker, Best two dollars ive ever spent in my smoking career. Do you self a favor and get one.
Horrible service. Wont be back
This store is great because Tina is a hard worker. She sincerely cares about everybody who walks through the door and does her best to greet them kindly and wish them well upon their departure. Unlike other stores in the area you can actually run in grab some lottery and be on your way. Why go anywhere else?
Just to give everyone a heads up came in for pre roll cones asked for id, gave them my id said they had to scan it for some reason there scanner doesnt work so no sale??? Saw the clerk turn away 3 other people! Long story short even if you are 50 years old and dont have an ID no sale. But if you do! Guess what no sale because there scanner cant scan your CO id.
Theyre open during the quarantine and they have a big selection of products. The associate sped up the checkout process as more people trickled in. Not everyone reads signs, and the sign on the door said no more than 5 customers inside at once. The associate got everyone taken care of in a timely manner.
The place is fantastic. Doesnt feel the same without Michelle. She brought a lively, professional, caring attitude to the store. Really miss her and that feeling in the store. This new gal, not so sure about her. :( I hope it changes soon. Ready to look elsewhere.
Woman with pink hair behind the desk was so rude as soon as we came in. Was absolutely no help (wouldnt even acknowledge we can in). When we proceeded to look at the 100+ glass pieces sitting on top of the counter. She yells dont touch the glass please! Never would I ever recommend this place to anyone, simply because she made it so unwelcoming. The doorman/ security was the only one who seemed to understand any kind of customer service.
Always terrific service! Always stocked! Great advice on new products!
The staff is always super friendly. If they dont know a product they will simply tell you that they havent tried it themselves but this is what customers have said about it. Needless to say they are knowledgeable, nice, and helpful. Dont feel weird asking CBD and THC questions either! :)
I try to avoid this place because theres a young male employee that works there that looks like he absolutely HATES his life. When I try to buy something, he makes me feel like Im an inconvenience or something. Wheres your customer service bro?
Its obvious they Tina and Sarah really care about repeat service. They are always great with customers, especially the regulars. Ive seen them pull cigarettes for people before the customer is completely through the door.
You know my only complaint here is when Im in a hurry, Im in a hurry only to show up and not have anyone available because they are in the bathroom.If you cant make enough money selling cigarettes to employ two people a shift there must be something wrong with the financials.Customers first, money second or you wont have money! I go elsewhere now so that Im not making a trip for nothing but frustration.
I’ve never had a good experience here, the owners are absolute jerks. They don’t care if you ever come back. The positive reviews have to be from their friends or paid reviews.
I try to come here often, as its right by my house. But its incredibly annoying to have to drive 10 minutes out of the way to find what Im looking for because theyre always away for 5 minutes either smoking or in the bathroom. Which, takes more than 5 minutes because Ive sat outsise for 30 because they were the only place open. The guy that works there acts like youre inconveniencing him just by walking in the door. Its sad to see about 45 people pull up, try the handle, and then leave because the employee would rather do anything other than his job.
Tina and Jared are always so friendly.. Thank you for being awsome.
Not sure about the employee working in the store tonight. Her interaction with me and the customer before me felt like she just wanted us gone. Its ok, I can take my shopping elsewhere.
Always buy my cigarettes here. Very Friendly!!?Dont get why people are complaining, Ive NEVER had a negative experience there.
Friendly place to get all my tobacco needs. Been shopping here for many years not one complaint. Thanks to everyone there for all you do!
Inexpensive and great! Smells amazing all the time! I love the filtered vanilla cigarelos... About $20 for a carton! 😍
Be prepared to wait as they support helping who ever is willing to cut in line first. Another sad example of poor customer service.
As always theyre very nice people there help me out all the time
Everyone so nice and very helpful I always come here for my smoking needs
Mary and Sith are great!!! Customer service is a great also have a lot of items to choose from.
Good service and they had my product (blue tobacco pods) available.
Actually helped me find the product i need and alot more customer service then the coal mine location
Staff was extremely disrespectful. Only the security/door man knew what customer service was. Rest of staff was unhelpful and just plain rude.
Pretty nice selection they have never not had what I was looking for but they were pretty rude to my once.
Im in this place alot. Prices are great staff is awseome.
Knowledgeable staff, reasonable prices. Would recommend this place to anyone.
No friendly service and cheap product. Would not recommend this place for so much as a lighter
Friendly, reasonable prices
Good prices. They always have what I want.
Good service & prices... Excellent selection
Not the biggest cigar selection Ive seen but theyve got everything you could want on a whim.
Prices have gone up u can buy cigarettes at king sooper cheaper probably LoL js
The staff are friendly and welcoming! Only place I can find Aura cigarettes.
Friendly service with a variety of items!
Wont find a better selection of sticks or smokes...best selection!
Good quick place to pick up the essentials.
Did there best to help me! Really above n beyond
Great smoke shop.they have kradon
Friendly & great service all the time.
Good place to save a few bucks
Its a smoke shop. Not much else.
Great place for smokers supply good prices
Exactly what I needed and little else. Friendly.
Smoker, almost always friendly, sometimes not so much though.
Great place friendly staff
Cigars stale and the guy couldnt figure the register!
Fast friendly service
They got what you want..
Friendly and helpful staff
Most everything you want if your a smoker
Very friendly
Great cigar selection
Good smokes. Good service
Love this store
Always has what I need
Cheerful staff
Great prices
Nice service
Great people
Love this place
Excellent
A smoker friendly with everything.
Friendly staff
Never there
Cheap
Like it.....
Friendly Staff