The Venetian officially lives up to the hype of the reviews! I had an incredible experience. It was a calm, welcoming environment. Renee actively listened to my needs before she started the massage. The bamboo was the addition I didn’t know I needed. Can’t wait to go back!!!
This was such a wonderful spa experience and worth the drive from Southern Pines. I haven’t had a body wrap in years so I figured I’d get one, and oh my goodness, this spa treatment surpassed anything I expected and more. My provider was Olena, and she made the experience and vibe soothing, calming and professional. I felt completely in her care and at ease, that I melted into the table. I didn’t know there would also be a body scrub and light massage it was so awesome and she took her time and care, I was there for quite a while, I highly recommend Olena! and I look forward to trying more spa treatments from The Venetian European Day Spa :)
It was our first visit, and my wife absolutely adored it. It had been ages since she had felt so relaxed. While she was enjoying her time, I was treated exceptionally well, almost like a king.
I hadnt had a facial done in quite awhile & I received a gift certificate so decided to go back. My experience was nothing short of wonderful. Charlie, my aesthitician did an amazing job & I was so relaxed when I left. I booked another one for next month.
My husband set me up with an appointment on 3/23 and it was amazing. I had no idea what I was going in for but I’m pretty sure it was a deep massage with bamboo. I was so relaxed during the 1.5 hour massage. Everyone was so friendly from the moment I walked in.
The entire team was friendly and provided exceptional service. I was thrilled with the experience, especially since it was my first time getting a manicure. Raeanna did an excellent job.
Cameron is THE BOMB!!! Best massage I’ve ever had. 10/10 recommend. Do not hesitate, just book!!! I’ll absolutely be back to see her!
I absolutely love my hair cut! Jo Ellen made me comfortable and is knowledgeable and skilled. I definitely recommend sitting in her chair and putting your hair in her hands
Staff was wonderful receptionist was very warming and so polite and sweet. Hospitality was awesome love the atmosphere and will be booking more appointments.
Venetian Spa is an amazing place that provides an amazing experience. Suzanne made me feel relaxed so much so I fell asleep a couple times lol. I came in with soreness in my knee and felt the relief when I left. I will be back!
Throughly enjoyed the deep tissue / cupping massage from Suzanne. She is very talented and was able to work out some knots and leave me feeling truly relaxed and ready to get back to training for my next marathon.
I had a facial massage last night that helps tighten skin and work with people who have jaw pain, headaches, and migraines. It was done by Olena…. She is amazing! I can’t say enough. I’ve had two to date and I’m gonna start doing them 2 to 3 times a month. I have chronic migraines from a head injury and this massage is helping more than the medication I’ve been taking for a long time. Olena is an expert and I don’t know anyone else in this area who offers this type of massage. She was trained in Ukraine. She is a very kind person and easy to work with.The Venecian European salon is top rate in all of their offerings.
This is the most relaxing place in Fayetteville, NC. The staff was very patient with me and answered all my questions so that I had a great understanding of my services. The music that they play relaxes your body and will make you sleepy if you don’t stay alert. I highly recommend Raeanna if you are looking for a tech to take care of your services. She is very skilled at her job and will take time to show you the different choices that they offer to their customers so you can make a sound decision.
Cameron’s deep tissue massages are a MUST!!!!!! I’ve had many massage therapists and she is by far the best! The sweet ladies at the front desk are so helpful and funny :)
My husband and I got our first couples massage with Jason and Suzzane and it was great! We were extremely impressed with them. We already booked one for next month!
My first visit turned out to be the best mani/pedi I’ve had in Fay. Very clean and sanitized space and incredible customer service and care! My manicurist (sorry so bad with names) was a class act; - extremely skilled professional, great conversationalist, and very knowledgeable. Overall, an amazing experience from beginning to end! Mahalo Nui Loa! 🤙🏼
Located near Home2 Suites in Fayetteville NC. Amber was great with making the appointment. JoEllen did a great job with the haircut, and Heather was wonderful during the checkout process.
Great experience. I got a manicure and a pedicure. I dont enjoy getting my nails done usually but she made me so relaxed and did a wonderful job.
Best massage and facial Ive had in ages! I had a Swedish massage with Suzanne and Venetian facial with Kellie and both were fantastic and super relaxing. The whole staff was incredibly nice.
My massage was the best, they were very attentive, Olina was great. I have had a multitude of massages at other establishments. However Venetian was by far the best. Thank you again!
Got a lash lift/tint service from Kallie, Super great experience and i’m in love with the results! Im a new mom and this was my first day out by myself and I left feeling refreshed and I love the look and natural feel of the lashes. Thank you!
I just had a Shellac manicure here and it was fantastic!! I will only get my nails done here from now on. Such a relaxing experience and my nails look beautiful!!
It’s been a while since I treated myself to a massage but it was long overdue. I booked a same day appointment for a Deep Tissue massage at the Venetian day spa with Kaitlyn and she was wonderful. Very friendly, professional and very effective. I feel amazing. I will definitely be back and I would recommend her to anyone. Thanks for a great experience.
I have been utilizing the spa services for a few years now and my wife loves it. The prices are very good and the quality of customer service is above excellent. The excel to make the customer feel at home and around family. They have some serious discounts (by season) that are just awesome. I will definitely recommend this business A+++
Nydia is amazing. She takes her time and makes her sessions feel like a true, “pamper yourself” day.
Deep Tissue Massage by Cameron never disappoints!!! Looking forward to my next appointment!!!
Great location, comfortable spa, friendly and competent staff! Throughly enjoyed our couples pedicure! Will be back!
Love the Venetian Spa in Fayetteville. I have had a few massage therapists. Today I had masseuse Cameron and she was great too! I have called and booked online which is easy and reliable. Wait times very fast. I feel like all massage therapists have listened to me and are very pleasant.
Stopped in to just book an appointment and was fortunate to be able to get done then. I received a manicure and pedicure from Raeanna and she did a great job. Customer service is amazing! Booked more appointments!
High level of professionalism, clean, calming, and efficient. My appointment started on time. Extremely informative, and willing to answer any questions no matter how many. I will definitely be back.
I have had many massages in different countries in different places, but Venetian Spa masseuse Renee known as the bamboo lady, is the best ever!
Had a relaxing, expert pedicure from Sheena today. This is a great place to relax and unwind!
Loved my experience getting a pedicure for the most part. The atmosphere was relaxing. However for the price, I paid twice as much as a normal nail salon and the massage part (which is why I was willing to do the deluxe option) was barely a minute long which was disappointing. Maybe other services are better. But I don’t think I will be returning for a pedicure.
I love this place! The staff are so pleasant and patient with you. The entire place looks great and is very well organized and clean! The massage and facial was overly outstanding and i will definitely be going back very soon! Also i had a issue with something and the front desk lady...( not sure what her name was so i am so sorry)... but she was understanding and patient with me and made sure i was good to go. I am taking my best friend with me next time i go!
Absolutely love the atmosphere and people at the Venetian. Every time I have come here I have left wanting to plan my next visit. This place is a must go!
Excellent service from the owner to her staff. Very friendly environment. It’s great to see a business where all employees are glad to see you and appreciate you being there. Would highly recommend any of their services. Jo Ellen is an excellent stylist which I have been going to her for years!
The girls at the front are so nice and ready to educate you on the products for sale without being pushy! Collette did an express facial for me and it was amazing! I left feeling relaxed and refreshed!
My massage was relaxing and everyone was so professional and showed concern. I recommend this spa!
I never knew this place existed until I was given a gift card to go and I am so grateful. The spa is beautiful, and the customer service at the front desk was excellent as well. Elizabeth gave me the best wax and facial I have ever had. She was so friendly and polite. You can tell she is very passionate about what she does. I cannot wait to go back to see her again. Well done Elizabeth🥰
Very professional organization. I had many massages in several locations and countries. I rate this establishment amongst the best. Kait is a very gifted young lady who gave me an excellent massage. You will not be disappointed, leave your worries and doubts at home and allow her to do her job.
Definitely enjoy my experience, I went in for the cupping massage. I will be going back for that again next time.
Very nice and clean the Concierge Lady in the front was very pleasantMy Esthetician was very friendly and caringher Name is CharlieI had pleasant ExperienceThank you
I got a massage with Olena and she was amazing!! She took the time to chat with me about what I was looking for in a massage and really catered to my concerns. I felt like a whole new person afterwards. The entire experience was comfortable and so relaxing. 10/10 recommend
Raeanna did a fantastic pedicure. She is very meticulous and knowledgeable. The only reason I rated a 4 instead of 5 is that the room was very cold.
Jo Ellen has done my hair cut for the last 5 years and as a cosmetologist I am never disappointed. I have wavy long hair and she listens to me and I love my haircut every time. Thank you Jo Ellen
The facility is real nice. Products are expensive but not more than any other salon. The waiting area is cute, although the tv being up and functional wouldve been nice. No wifi for patrons, which I dont mind because I only waited like 5 min. The process to booking an appt is super simple and convenient.I Really enjoyed my massage by Jason! I hadnt done anything for myself in a while and was having some real bad sciatica flare ups recently so I decided to treat myself. Jason did awesome! He was so nice and not too much of a talker but was so engaging and informative on what I can do for myself to deal with the pain. I definitely plan on coming back once a month! Thank you so much!!
I absolutely love getting my massage at The Venetian European Spa!! Cameron is the absolute BEST 👏 👏
Recently discovered the Venetian Spa. Each of my four visits has been fantastic. Their exceptional customer service is only surpassed by their skill.
I had a manicure and pedicure with Raeanna. She is very talented and attentive, I couldn’t decide on a color for a long time, Raeanna patiently tried to help me with the choice. In the end, everything turned out perfect, I am very pleased with the result.
The environment was relaxing. Suzanne was my masseuse did an awesome job.
Such a great place for self care. Collette did an exceptional job. Another great experience
I went for my very first massage ever and was treated so well. Ms. Rene was very informative and patient with me and gave me a great and relaxing massage. I have already booked my next appointment. Will be going monthly !:)
Great service, lady was super nice and made me feel comfortable 10/10 would come back again.
Best pedicure! Rayanna was very thorough and detailed and my feet are all smooth and soft. Great red color, carefully applied. And she was a sweetie! Love the skin care products they use for mani/pedi - CND. This is my favorite spa!
Everything about this place is amazing, I have been multiple times and never had a bad experience. Amber and Sheena are both incredibly kind and make you feel so welcomed. I wouldn’t recommend any other spa/salon.
90 minute deep tissue. Knocked me out...feeling rejuvenated. Thank you Olena!
Outstanding as always... Suzanne is fantastic...have been going here for about 10 years now. My favorite Spa.
Lovely spa experience! Staff are friendly and efficient. Will return.
Such a great experience with Raeanna and Keana for pedicures. Very friendly and meticulous. Will definitely be back!
The staff are friendly and Suzanne gave a very relaxing massage. I recommend the Venetian.
Got schedule a doble massage for mother in law and wife and myself a single massage. They worked very well making the schedule comfortable to us . Plus excellent massages after stressful days with newborn baby.
Fabulous ALWAYS!! I have the absolute best hair stylist!!! The Spa services are incredible.
Wonderful pedicure experience!! Peaceful and quaint. Definitely coming back!!!
I had a wonderful relaxing Swedish massage very peaceful and enjoyable experience
Excellent!! They were really friendly!! My pedicure awesome!! One of the best!!
Highly recommend this amazing place. Very professional, calm, caring and, great customer service even from Amber at the front desk!! The 1.5 hour deep tissue massage is what my husband and I get and it is nothing short of amazing! We highly recommend Jason and Olena! Keep up the great work! Thank you both soooo much! You are both wonderful at what you do!
I booked a massage and a facial for my overworked long distance bestie. Everything was perfect. She was absolutely thrilled with the service and threatened to just move in altogether. Venetian Spa will now become one of her monthly rituals for herself! On my end, I could not have been more pleased with the process of booking everything. Staff was friendly, helpful, and thorough. Highly recommend.
Jo always gives a great cut and listens to what her customers want.
First time visit and we will def will be going back. We had hour long Swedish Massages and had a a wonderful experience. The staff is informative, helpful and very friendly. The atmosphere was relaxing and inviting. The price was great. It is now in our rotation.
This was my second time going back. I got a hot stone massage with Olena, she was so sweet and her hands were like magic. I was so relaxed I fell asleep a couple times. She did an excellent job. Thank you Olena
Needed a deep tissue massage with Olena and she did a outstanding job!..i will be coming back!.💪🏽👍🏽
I got the Venetian facial. My skin feels so hydrated and looks great! It was really relaxing. My esthetician was knowledgeable and super nice.
I usually do not write reviews but I must write about my experience here! I was gifted a spa package and wow they certainly did not disappoint! I had a body wrap, massage, and facial with Cameron she was absolutely amazing and friendly. Afterwards, I received a pedicure by Erica and was very satisfied with how sweet and bubbly she was throughout the process. I highly recommend this spa to everyone! It was truly an amazing self-care day 💕
Katelyn and Jason did an amazing job! One of the best massages my husband and I have had. Highly recommend. Super clean, and all the staff are friendly and nice! We will be back
Amazing spa. I have had multiple massages here and always love how relaxing and pretty the massage rooms and overall spa are. Today was my first massage with Cameron. AhhhMazinggggg! Best massage I’ve ever js today and she listened to my problem areas and really helped me feel better.
The staff is always super friendly and helpful. Jo Ellen is just awesome. You tell her what you want and she will create it. Highly recommend!
My wife and I keep coming back and will continue to!! We love this place. It’s very professional and relaxing. Jason and Crystal are our favorites. Already booked our next visit. Wish we could go more often! Keep up the great work! Thank you both!
I had a wonderful massage from Suzanne. Very professional, and informative. Couldnt have asked for anything better. I look forward to my next visit.
The best spa I have ever been to!!! Professional from start to finish and they make you feel welcome. Seems like customer service has gone out of the window in some establishments, but not here. I have not had a bad experience yet and I have been to the spa on a number of different occasions for different services. I have also sent my husband for a massage, in which he enjoyed, as well as my oldest daughter. She raved about her experience. You will not be disappointed.
Great deep tissue massage. Olena is the right person who can get rid of my tnsion i my neck and shoulder. All my knots melted in your hands! Best massage ever! Rhank you very much. Cant wait to come back!
Best place in Fayetteville to unwind, have had several services and every experience is better than expected.
I have been getting massages for over 21 years and I must say, Suzanne gave me one of the best massages I have ever had. I will request her in the future.
Loved my first massage with Katelyn. Very friendly and she was so good at my massage. I’m going to sleep like a baby tonight. Highly recommend also they’re not like massage envy or hand and stone not pushy at all.
Just had the Swedish massage with Marina. She was an absolute angel and was very attentive to every knot and every part of my body that felt tight until it was gone. My first time here and I absolutely loved it. The environment is so friendly and smells amazing. I will be returning. If I could give more than 5 stars I definitely would.
I saw Bethany for a facial yesterday and was in absolute heaven. I decided to have a little day to treat myself to relaxation and boy, did she get me to relax. She was so skilled and knew exactly what my skin needed. She warned me that my skin might freak out a little due to being exposed to new products and I was a tad worried as I have sensitive skin but…my skin is GLOWING today. My main skin concern was texture and she was able to see/feel that and not only does it look radiant but it feels so incredibly smooth. I can’t recommend The Venetian or Bethany enough!
What a great place to relax. Me and my friend were greeted with all smiles and the massages were great! They created an experience which is what I was looking for! They were very very clean. Go to the locally owned places. The owner is involved and has done a phenomenal job on creating an escape for her clients. I wish I remembered the therapist name but he has been a therapist for over 20 years and his pressure is great! The girls who did pedicures were wonderful and the front desk was all smiles and very helpful! Thankyou for an overall great experience!
Great place to get a massage. Very relaxing with excellent, friendly service. Will always go there!
What a beautiful facility and the staff is more than exceptional. I appreciate the professional and caring attention I was given by Sheena. Highly recommend her for your mani/pedi needs at the Venetian European Spa & Salon.
Tiffany was professional and friendly and did excellent work on my nails! Can’t wait to go back! Ask for her and tell her I sent you! You will thank me later!
Bethany did my Brazilian wax and she recognized me from the first time. She is so professional and makes sure I’m comfortable before during and after. She is such a sweet heart and her vibe is lovely.
First time getting a facial and I will definitely be getting more. Bethany was amazing she let me know what she was doing it and why, she made sure to be careful with my sensitive skin. Such a relaxing experience. Atmosphere was so calm and spa was very beautiful.
Amazing experience! I had a 90 minute sports massage with Pamela, and she did great! She made sure she knew exactly what kings of pressure/stretching I wanted most, and was very thorough and intentional with her technique. She did an amazing job. Highly, highly recommend this place. Each time Ive been, Im always very pleased. Also, even with COVID-19 introducing new challenges to providing services, I felt they were very professional and purposeful in their implications for public health/safety-driven changes.
My first massage at The Venetian was excellent! My therapist was knowledgeable and talented and the atmosphere was very relaxing.
Friendly staff. Love that I can make an appt online and that they follow up to confirm/remind. I see Bethany for nails and she is phenomenal. Very personable and meticulous. My nails last and last!
I really enjoyed the body scrub massage, it was so relaxing that I felt like going to sleep.
Cameron is so amazing with her massage skills, she is an expert. She have magic in her hands, cant say more then this. Just amazing!!
The front office staff were extremely welcoming. This place offers some fantastic self care options!
Very professional and great environment. I’ve had my eyebrows waxed here as well as a massage, facial and pedicure and all services were great! Very clean and will continue to get services here in the future
My husband and I had the most relaxing couples massage today! Everyone was so friendly and polite from the time we walked in. They are definitely experienced and highly professional. We scheduled another couples massage before we left. See you all next month!!❤🥰🥰
I had my first wax sphinx and Colette did a awesome job, she’s so gentle and informative I would definitely recommend her
From start to finish the entire experience was very relaxing. It smells relaxing as soon as you walk in. My therapist was Tania I believe. She was excellent. Would recommend if youd like a truly relaxing time and a great massage.
Great experience. Staff are professional and caring!
I’ve been there a few times and it was amazing. They treat you with the up most respect. Bethany did my nails and she does amazing work. You can tell she truly cares.
Left this planet lol 😆 was so good manicure and pedicure and massage is a must it was very great 😃 and relaxing every one was super sweet will return 😁
Jason is my favorite massage therapist but the facility is so well run that I feel confident in having the other massage therapists also. Staff is kind and courteous and the facility has always been clean. I have forgotten an appointment and rescheduled it, with apologies on my part and not being charged on theirs. I try to get monthly massages here as my schedule allows.
As a dental hygienist I can appreciate a good massage. My neck and back stay in knots because of work. Today I went in to see Sarah for a deep tissue massage and she did not disappoint. She was very professional, knowledgeable, and caring. She even showed me a good stretch I can do at work! Thank you Sarah for all that you do and for making this old hygienist feel better!
First time using the Venetian today. Had a couples massage for 90 minutes—it was AWESOME!!! My wife had a deep tissue (James) and I had a sports massage (Belle). They both are masters at their craft. Really set a new high bar for any massages we have in the future. We’ll definitely be back.
Very Professional and respectful personnel. Great service.
I received an aromatherapy massage from Pamela and my experience was great! I feel so relaxed. I had never heard of this spa and wasn’t sure what to expect. The atmosphere was so clean and relaxing. Will definitely recommend to friends!
I just got done with the most relaxing massage of my life thanks to Jason. I have never felt more comfortable and more relaxed in that type of setting. Also, the front desk staff is friendly and offers great customer service! Highly recommend The Venetian Spa!
Ambience is perfect. Hubby and I was here yesterday for deep tissue massage. And we both loved it! I was gone, lol. My masseuse was great. I asked her name twice, but I was so relax I keep forgetting (My bad).Hubbys masseur did a good job too. He said he dont remember most of it because he fell asleep. Haha. All he know is he is so relax and he can move his upper back better now.Well definitely come back for more. A must have kind of date (atleast once a month).
I love coming to this salon! Warmly greeted with excellent customer service, cleanliness and professionalism every time. I get the Brazilian and underarm wax with Tania (which I was initially very nervous about) but Tanias light spirit and good energy makes me comfortable. I highly recommend.
My daughter gets her hair cut here, and Ive had facials. The staff is always friendly, and I leave relaxed and glad I invested in self-care. Around the holidays, they usually have a gift card sale, too, so keep an eye on their social media.
Had my first professional massage and facial today. Both the masseuse and the aesthetician were amazing. The masseuse absolutely relaxed every part of my body! The aesthetician, Tonia, knew lots about skin care and was friendly, held a nice conversation with me during my pedicure. Even give you a water bottle, and they make sure your experience is sanitory and clean. 10/10 definitely coming back.
About 2 years ago I had a bad experience, and I decided to never do any time of waxing. I finally was over shaving and decided to get a Brazilian wax, full legs, and armpits.BETHANY was excellent, she is a fast waxer. Instead of going slow which in my opinion causes more pain, she goes fast which is less painful. During my Brazilian wax, i was very embarrassed and Bethany made me feel very comfortable. It was not awkward at all she walked me through everything she was doing. 100% recommend and I will be coming back to her again.
I rarely write reviews, however I couldnt help but share my wonderful experience here. I was only visiting town and researched extensively to find a place to get a pedicure... And this place did not disappoint! I was greeted promptly and taken very well care of by Danielle! She made me feel comfortable the whole time and it was very evident how talented she is at her job. She really took her time and was very meticulous in providing the perfect pedicure, to the point that we ended up finishing a few mins after closing hours. Addiontally and importantly, they actually take the time to clean between clients amidst COVID. Thank you for the excellent service and I cant wait to come here again if ever back in the area!
One of the best massages I have ever gotten. It was like heaven on earth. I enjoyed every minute of it. Definitely will come again. Beautiful environment and it was very great quality for your money. Thanks to Theresa.
Danielle was amazing. Hands down the best pedicure Ive ever gotten and Ive traveled to a lot of places. She explained everything she was doing and the tools she used plus the best options for me. I just got out of the field after 3 weeks of training so I was in dire need of a pedicure (it was bad). She was so attentive and helpful and did an incredible job. Plus I am very sick and when I had a coughing fit she got me extra water and even gave me some cough drops. Talk about above and beyond. I have never been more happy with an experience anywhere. In the little time I have left here in Fayetteville, I will be going back for another visit. Thank you for such a wonderful experience!
Amazing massage! Went with my mom, and she said Katelyn gave her the best massage of her life! Highly recommend to anyone, and Can’t wait to go back! Jason gave me the massage and it was so relaxing; great service!
Absolutely great, if I could give more stars I would. Very accommodating staff and my massage therapist was awesome! I dare say the best massage I’ve gotten in a while (coming from a dude). I sincerely recommend Theresa! I’ll be back for sure!
Had my first ever mother’s massage with Pamela! She was so sweet and attentive the whole time. I was truly able to relax and enjoy myself while there. AND they even give you a snack afterwards — such a great surprise for this pregnant mommy.
I had Bell and she was amazing. I am really going to miss her and this location when I leave. The staff is wonderful and they are always helpful you when you need to reschedule. Even better, if there is an opening for you the same day, they are more than willing to take you in. Theyve always been pleasant and I never had any issues. Like I said, Im going to miss this place!
We had 2 pedicures: sports and OPI, the ladies were super nice, but talked too much; I believe it took away from the massage of the pedicure and service. My toenails look good, but the massage and relaxing was missing. Will try for massage next time, hope much better.
Wonderful Spa with fantastic customer service. Ive gotten two - deep tissue style 60 minute massages and have been very pleased by the professional and friendly staff. Its also easy to make an appointment!
Loved my massage with Jason and facial with Collette. Highly recommend those two!!!!
Great place to get a good massage. They worked with us through a scheduling error and were very professional.
LOVE LOVE LOVE THIS PLACE. The price for a deep tissue massage is well worth it. I body build and love the pain i get when i feel those muscles getting unkinked! I love the service (i believe her name is amber) that works at the front desk. Always smiles! They take you up stairs give you some water while you wait and then (well I do) Get a small nice snack/meal after wards. During the message Jason amazing massage!!! Hurts so good! The music the theme, just everything is just so relaxing! I try to come here 1-2x a month to work out the muscles! I always recommend this place when asked where to go.
I finally found a wonderful place in NC to get my nails done!! I had a wonderful experience! Tianna the nail technician was amazing! Congratulations on her first day here! She was so personable and easy-going! My nails look great! The place was very clean and organized! The woman at the front desk, ( I didnt catch her name) when I first came in this afternoon to make an appointment was just a peach! Super sweet and very knowledgable about all the products and services! LOVE IT! I will definitely be coming back!
I had a very pleasant experience. I received a one-hour mother’s massage with Steven and it was amazing. He was very professional and kind. I will definitely go back for another massage.
I really loved the facial I got there and the services provided by the specialist I was assigned. The atmosphere is really relaxing. I definitely recommend the place
I had a deep tissue massage with Vanessa, when I say amazing oh my God it was like I was floating. I fell asleep and didn’t even realize how deep of sleep I was in until she woke me. This place is extremely clean, spacious, and professional. The receptionist is a sweetheart you feel the welcome immediately through the door. They also offer complimentary wine, chicken salad crackers and cake, can’t beat that. I also received a pedicure and let’s just say my feet were wayyyyy better walking out then when I came. I highly recommend this place to anyone they are fanominal.
This is the second massage I’ve gotten here and both times I’ve left feeling relaxed! Goal accomplished. The staff is personable and knowledgeable. Highly recommend and I will be back again.
Relaxing. Professional. Affordable.I do recommend.
What can I say got my first Brazilian and Im so glad I went here these ladies are so friendly and courteous I felt right at home. As soon as I walked in Miss Amber greeted me and made me feel so welcome. The real deal was Miss Bell, my new BFF. She took her time, I was so nervous but she made me feel like she really cared about me. Had me laughing the entire time. Ive already made my next appointment. Ladies if youve never had a Brazilian you have to go here. 5*`S all day. Keep up the great job ladies, you rock.. Prices are reasonable, and the atmosphere was so relaxed. I will return and I recommend going here.
I went to this spa about a month ago and the front desk ladies were nice. I had a Swedish massage with Bella. She was very warm and nice. I think the massage could have been better for the price. I had a facial with Diane afterwards and the facial itself was ok..... Diane wasnt as friendly and my facial seemed rushed. For the price I paid that day it was not worth it. Probably wont be back.
The Venetian Spa is literally my heaven on Earth here in Fayetteville. Ive gone for manicures, pedicures, massages, and facials and during each visit every single employee went above and beyond to give me the most luxurious experience. Amber is an amazing owner, her passion for her business is truly evident in everything they do. I highly recommend the Eminence Organic Skin Care products they sell!!
Got a gift certificate for my birthday and was beyond pleased!! Best spa and massage I’ve had in a long time!!! Definitely recommend. Smelled amazing and I left feeling like a million bucks.
The Venetian is wonderful! This is my go-to place for an excellent massage, pedicures, manicures, and Jo Ellen does my hair! They offer so much more! The atmosphere is beautiful and calming, and the staff is friendly.
I recently was at the Venetian, and I couldnt say more great things!! I called with absolutely no idea about what I really needed or wanted and the lady over the phone was more than helpful after me explaining to her what troubles I was having. I went in and had a sports massage and all I can say is, WOW! I believe I had, Jason. Best massage ever, hands down. Everyone in there was so friendly and inviting! 10 stars!
A little late on my review but I absolutely love this place, such an amazing atmosphere! Had the pleasure of receiving a hot stone massage. Can’t wait to try others services here. The owner has such a beautiful and kind spirit. Can’t wait to book my next visit with you guys!!
Can’t get a better massage or better face and hair products
I really like the new location and the fact that I don’t need to climb steep stairs. My nail tech was great. She did a good job and I enjoyed a pleasant conversation. However, the nail tech at the next station talked loudly and constantly. I went there to relax, but was disappointed in that respect. Not everyone wants a review of the latest Avengers movie.
Fun place, very nice and cozy inside. Girlfriend booked us a couples massage for Valentines Day. Hot stone massage was a great experience. Word of advice, take it easy the next day. I went for a run that about killed me... 😂
Bethany is the best. Shes gentle and caring and thorough
I absolutely love this place! Even though my husband got the message I was treated so kindly even with a fussy 1 year old. He absolutely loved it !! They offered lunch to us all which was complimentary, so delicious. As soon as you walk in it feels calming I cant wait to go back for me.
My husband and I had our first massages today (couples massage) and it was amazing I loved the atmosphere and the staff was so lovely and friendly. Absolutely wonderful we are definelty going back hands down the best ❤️❤️❤️❤️ Highly recommend
Sarah Jayne+90 min deep tissue massage = 😇😇😇She did a great job finding all my knots and made sure I was informed and comfortable the entire without being a distraction. Im not even sure how many times I passed out on the table. I will be back for sure. 👍🏾👍🏾👍🏾👍🏾👍🏾
I have been getting my hair colored and cut here for a few months now, and every staff member I have ever come into contact with has been so sweet and wonderful. They even offer you food and drinks while you wait on your hair! I would recommend this salon to everyone.
Clean and very professional. The massage was great. Katelyn was wonderful and always made sure I was comfortable and relaxed. Will definitely be back.
I got a prenatal message from Katelyn and it was amazing. She made me feel really comfortable and got me in right at my appointment time. I would recommend and I would go back if I lived here!!
Got a Brazilian wax done today and Dianna was absolutely great. Took less than 30 minutes, the staff was very welcoming, clean and well decorated environment. Plus they have wine! Haha Ill be coming back
Absolutely fabulous experience! My husband and I had couples facial and massage and I had got a Brazilian. Everything was perfect! Belle and Jason are consummate professionals and made our first visit stellar!
Perfect, very welcome, nice, want to go again
So let me start off by saying - if I can give 10 stars I would. Ive been coming here for over a year now and its been great. Diana is so respectful and professional. There were plenty of times where she made accommodations to come in early before her shift. Go to her for waxing , facial, and nails! AMAZING!
This place is amazing. The staff is wonderful. Everyone welcome the guests with a warm heart and ready to serve you. I had a very great experience. The place is super clean specially the restroom. Thank you to Justin and Katelyn for serving us today.
I had such a relaxing time here at the Venetian European Spa. I almost fell asleep while I was getting my massage. When I was finished and walked out of the building my whole body felt like jello. I plan to be back for the deep tissue massage soon
Had the best service! Excellent Customer Service! Great hair cut with Jo!! Wonderful massage with Cameron! Just moved here from Atlanta and so happy to have found this Salon and Spa! My New home!!!!
It was my first time coming in! Tia was so sweet doing my pedicure explaining everything along the way. Long was very nice doing my manicure. Definitely will be coming back.
Jason was great as always! Ive been going there for years. Although groupon lets you save money, sometimes its worth paying when you already know the service youre going to get. Keep up the great service Venetian Spa!
James was wonderful for my deep tissue massage. He really took the time to relive all my tension in my upper back and neck . I’ve been to multiple massage therapist and he is by far the best .
Awesome!!! I left feeling great and rejuvenated! Had a facial, deep tissue massage and a pedi. Awesome!!!
A very relaxing and inviting spa. Everyone goes out of their way to make you feel that you are their most valuable client. All their employees are great at what they do. In my opinion it’s the best kept secret in Fayetteville.
I come here every 3-4 weeks, they are always super professional. I always leave super relaxed and refreshed. I always recommend this place to all my friends.
Got a hair cut and it turned out SO AMAZING! Very nice staff and overall professional environment. They make you feel very welcomed. I left super satisfied. Definitely recommend!!
My wife definitely loved the experience.
I had a prenatal massage and Venetian facial today and both services were absolutely amazing!! Worth my 40 minute drive!! Sarah did my massage and Bethany did my facial.
Nice staff nice clean establishment I got a wax for the first time and it was so quick and smooth I loved Lohi !!
Im VERY particular about my hair. I have a lot of it, its hard to grow, course, and all around pain in the butt! But! 😂 Ive been going to the same woman for two years, Joe, to have my hair cut and she took my DONT and restored it in to a DO! In my honest opinion, this is the best place to go to get your hair cut because she ALWAYS listens and gives a real honest opinion about how she thinks what you want will be for you! All this knit picky non sense about calling 48 hours ahead, if you dont want to be charged, dont be flakey lol
Excellent and relaxing. The Venetian European Spa & Salon never disappoints. Excellent atmosphere and services. Thank you for reviving me.
Relaxing atmosphere and the best massages. They always make you feel special. The chicken salad, cake, and wine or water are a really nice extra touch to ones visit
Such a relaxing place! I go here for my hair and they are amazing and sweet. I havent gone here for anything else but it is so relaxing here that this will be the place I go to if I were to get any other services.
Amazing! I dozed a bit but that is just a testament to how relaxed I was. Diana was professional and provided the focused treatment I needed to help alleviate chronic neck, shoulder, and upper back pain that I have.
Went for my second trim with JoEllen, after receiving what was a great service and a beautiful cut.Second trim went in and JoEllen butchered my long once wavy beautiful hair. Repeatedly told her I did not want anything off my length and as I watched in horror as she chopped off 4 inches from my long layers she assured me my length was not altered in the back. Because my hair is naturally curly I had informed her that I do not like thinning shears used on my hair, and completely ignoring me ...,started using them, and despite immediately telling her I did not want thinning shears used kept hacking away. After rewashing and styling my own hair its become obvious she did this to attempt to cover the hack job she did on my layers.DO NOT USE THIS STYLIST. SHE WILL NOT LISTEN TO YOU. She will do whatever she wants to achieve the result SHE wants, NOT what you want.After working in the spa industry, I do not take a bad review lightly. Mistakes happen, but this woman did not respect or listen to any of my wishes or concerns.Now, unless I flat iron my hair, or spend an hour styling, it is a hot mess.Overall, she lied and left me with hair that is frizzy, uneven and 4 inches shorter everywhere.I am horrified and traumatized by her service. Its so difficult to find a stylist that respects long hair.... If you value your hair, like I do, dont go here.
I had an amazing experience with my massage. Best one Ive ever had.
Great massage by Cameron at The Venetian European Spa!!!
Clean facility, professional staff. Love their massages. Going to try the hair salon services!
Massage was fantastic and I will return
Love that its an intimate setting. The staff is so friendly and welcoming. Ask for James or Belle if you want to have the best massage experience
Omg I really loved it and enjoyed myself. I really love the gift I got on appreciation day. I was just thinking I wanted to try a moisturizer on my skin n what do you know 💙💚💙💙💙💙 love the Venetian spa
My husband bought me a gift certificate for Valentines Day last year; which stated that my gift was a ONE HOUR BACK, NECK, & SHOULDER MASSAGE. However when I went in to redeem my massage I was then informed that I would owe them another $10. Which I gave the lady and she just laid it on the counter and tried to just send me upstairs. I had to ask for a receipt which only then did she enter my payment into the computer and put the money up.😒 There wasnt anyone else there waiting, or coming in. Other employees were just standing around so there was time for this to be done. My problem with this is it made me feel like she was just trying to get over on me. Also I was informed that they did let some people redeem their gifts for what was previously paid without anything extra but I guess I was the exception to that rule. If you are going to change your prices then you need to give out gift cards with a certain amount of money on them. Not what the massage is and then proceed to make people pay extra later. Thats no longer a gift its a piece of one. At the end of the day your employees are suffering because they are losing out on their tips. Im not gonna tip greatly if Im having to shell more money out to you for what should have been my gift. Also what you do for a client and admit that you did it for others.... should be honored for all clients. Will not be going back. I would rather give my money to a more honorable, professional establishment. In response to you trying to make yourself look good about it being expired your staff isnt even competent enough to write the correct expiration date. My husband even called at the end of January to confirm that it was the wrong date written on there and your receptionist told him that he was correct that it didnt expire until the 14th. Which I was there on the 14th because your policy states that you take walkins. However your staff wouldnt see me that day and made an appointment for me to come back. Which I told her then that it would be expired and she said that was ok I could still use it. So if it is the case that you honor unexpired gifts then I shouldnt have had to pay the extra money according to you . But we all know thats a lie.
Excellent and efficient pedicure delivered with amazing customer service…and the atmosphere is beautiful and soothing! I recommend you treat yourself to a glorious experience at the Venetian.
I have been here multiple times and have loved it every single time. The facility is clean and absolutely beautiful. The staff are welcoming, friendly, professional, and take the time to truly pamper you. The prices are also very reasonable, especially for the level of service received. I highly recommend it.
Have never had a bad experience here. Great massages, facials and customer service!
I am new to N.C. and was desperately searching for a good,place that offered a variety of services for a reasonable price. I finally found it at The Venetian. Very friendly staff, relaxing ambiance, and reasonable prices. I didnt give 5 stars for the flight of steps you have to climb for spa services.
The atmosphere is so friendly and the experience me and my hubby had there was absolutely amazing!!! Best massage I’ve ever had!
I was there last night for a shellac manicure with Danielle. She was phenomenal. The time she took and all of the care. I never want to go to anyone else.
I went in this mornig and had a great day. The staff there was more than helpful for my back issues and also I decided on the spot that I wanted a facial and the lady at the front desk worked very hard to squeeze me in and she did!! The facial was supererb! It was my first time trying them out and I must say, I will be back!!
Best spa I have ever been to. Will never go to another. Best massage ever. I highly recommend Jason. Very professional and amazing at what he does!
Im very happy with my experience there. They helped me have the natural hair color, I wanted, and explained things to me thoroughly. I will go back.
This was my first time there and the staff was very professional and courteous. They went above and beyond what i expected of them. They didnt rush when it came to the services i received. They treated me like a princess and I left feeling like a queen. This will be a continium for me on a regular. Great job ladies and gentlemen.
Welcoming atmosphere, affordable prices, EXCELLENT services!
I truly needed this today!! First massage postpartum... my body feels great; reasonably priced, booking next appointment now!
Jo Ellen is a great stylist. I love my hair every time!
I enjoyed my entire experience here at Venizian Nail Spa. The customer service was superior and professional. The pedicure was beyond relaxing. I highly recommend.
Just left this place and had a massage and it was AMAZING!. Very clean, the ambience was nice and relaxing. I will be coming again to get another massage.