Best shop in Johnson County. Friendly staff, exceptional Customer service, always extremely helpful! Big props, and shout outs to Matt and Ian, always great to talk to and shop from!
They always go above and beyond to help out. They didnt have our coils today but they got them ordered. In the mean time they were able to fix our broken coil no charge. Great customer service.
Always a great experience. Great recommendations from employees, good selection of products, and the prices are typically lower than other shops for the same products.
Every time Im in, they are friendly, helpful and inviting. Also, best prices in the area. Dont sleep on Karma.
Absolutely love this place work next door and when i come in matt always makes my day!!! Ian and matt are such a vibe to talk with! Very informative with anything i have to ask as well!
Matt and Ean are both incredibly knowledgeable and help with whatever I need! Come to this store specifically for them. Thanks guys!
I absolutely love going here! Best prices in town for my vape juice. Biggest bonus is the employees! They always brighten my day😁🫶✌️
The guys in the store are most welcoming, great prices, you leave smiling. Matt! Matt! Love you, love you! Lol
A great place to get relaxation products and good music
Always a pleasure to visit whether just to browse or to purchase my favorite products. The staff are quite knowledgeable and always helpful which makes for the best experience in a great atmosphere. If you havent been to Karma Vape in Franklin yet, you definitely should.
The store was well stocked, and the sales clerk was extremely helpful. He had a lot of information on the products that we were looking for and it was a good experience overall. He was very friendly and obviously knew what he was talking about with the stuff that we were looking at. Prices were good and overall I enjoyed being there and I will go back the next time Im in Franklin.
Great disposable selection and the staff is always helpful, courteous, and thoughtful.
Store clerks are really nice and got some awesome stuff there. They were really helpful and reccomended some really nice products
Karma Franklin is amazing! The employees are the best - so knowledgeable and friendly. The store is always clean and stocked and they will order items for you if needed.
Love my homie that works in here he is always super duper nice to me and Shawn 😊! I wish he was customer service personal for every place place I visit!
Amazing customer service and awesome product
Love this shop! The guys are always extremely helpful and friendly! Always get my Elfbar and Lost Mary vapes here, and they always have a great selection and are willing to give a recommendation if I want to try a different flavour!
Its a little more pricey but a big variety
Glass, vape, albums, adult toys and other stuff. And the staff are friendly and helpful. Nice place to get what you need.
Great store with friendly staff and their merchandise wont leave you with sticker shock! All of my vaping and smoking supplies under 1 roof. Now thats what I call convenient!
Staff is absolutely the best! Matt deserves a promotion 100% he goes above and beyond the call of duty! By far, the best customer service Ive experienced in a very long time!
Jack is very helpful. I couldnt get a device working and he is very knowledgeable when it comes to these things. And the entire staff is on top of their A game and super friendly
Ordered juice for my wifes vape and they called as soon as it came in and held on to it till I got there. Awesome staff and always helpful when we have questions.
Best prices for vape supplies. Friendliest staff of any business I have ever been to. Been a customer since they opened and would happily go out of my way to shop there instead of anywhere else.
Went in for some edibles and the cashier was very helpful. Described each product I had questions about and was very friendly.
Always friendly and professional. Great customer service every time I stop in.
Karma is always so friendly! Love the environment. And ALWAYS find myself in a karma for hours!
Been coming here for years. Cant say enough good things about staff and products. Very knowledgeable. Great with special orders. Suggesting alternates when required. Always called by my name and given a big smile when I leave.
I’ve visited this store a few times now and have bought juice from Matt’s suggestion. He was very informative about the products and helped me find a flavor that is now easily my favorite of what I’ve tried. If you have questions about vape products ask for Matt!
I love this place, full of knowledge and good vibes......the staff have this ship sailing perfectly on course to continue to be the longest and best running smoke supplier in the area!!! Hands down 5 STAR ⭐⭐⭐⭐⭐🥦🤙🤯💯
Maybe you should have a discussion about dress code? was there last week & the girl working was dressed extremely revealing for a place of work. what happened to professionalism in the work place? in my opinion it’s extremely distasteful and there is a time and place for certain outfits but dressing like that for work just isn’t it.
To me , this place is excellent.Their business is clean and organized.Their products are a very reasonable price. And they have a decent variety. The staff are polite,patient and informative. I am new to vaping and Ive been there multiple times and seen three different employees , they were patient and informative when it came to making a decision on such excellent choices of tanks and juices or anything else for that matter .So it made me feel at ease instead of rushing.They also have a great reward system ,all it takes is your phone number, so like of you spend so much money you get a certain amount off your next purchase or however.The prices are great and they have awesome sales . I have never had any issues with professionalism here I would recommend this place to anyone.☺
Failing record store trying to overprice fake Delta products. Franklin has plenty of new alternative wellness stores, dont get stuck at this trashy place.
Karma employees have always been good to me they always show southern hospitality and say hi and goodbye, if something didnt work they would replace it and rewards system is legit! 20 bucks away from getting some freebies!
Very well priced, staff treat you like family, & the store has a wide variety of products. I typically never leave empty handed.
Currently my fav vape store, good prices and the guys working there are super friendly and funny 🙂
Extremely high priced. I get the same lines of 100mg juices in almost every other vape shop for $19.99. It’s outrageous that they feel it’s okay to rip people off by charging $29.99. I will never go back and I will definitely warn everyone I know about how much they mark up their products. Highly disappointed
Went there and told the sales associate I was looking to start Vaping and wasn’t totally competed yet as I wasn’t sure what I was looking for as a starting kit , he didn’t really make any suggestions and keep looking out the window as I wasn’t there , went down the street to the other shop in town and she told me everything I needed to know very informative sales associate.Sale will not be back to Karma again.
Ive been going here a few times a year the staff is always knowledgeable and respectful. They always take the time to explain options and are very helpful in general. I would totally recommend to all!
This is definitely the best place to get whatever vape products you need. Even if they dont have it theyll take your number down and youll be the first to know when its in! Been coming here for over 3 years and dont plan on stopping any time soon!
Excellent customer service and extremely polite. Went above and beyond to help me get just what I needed. Very personable staff.
I purchased a defective vape pen, the coil was burnt when I took it out of the package. I went straight back in to the store and they changed the coil. After using the pen for one day, it was obvious that it was defective. I took it back in and showed them how badly it leaked and spit juice at me, but they kept telling me it just needed a new coil. I told them it wasnt that, that they even changed it for me the day before when I bought it, and I just wanted to trade it for another that wasnt defective. After arguing with me that it was just the coil or my juice (that I also bought there) he finally called the manager. They wouldnt do anything for me. I had my receipt and everything but they didnt care. They treat you like your stupid and dont care if their products are defective. Dont go here!
Great service from a kind, thoughtful, and very friendly staff, every.single.time. 🌬❤️🌬❤️
Every single time we go in this place the staff are so rude and condescending. My husband literally walked out Friday night because the staff were openly making fun of him, dropping F bombs, and appeared to be stoned out of their minds. Whats with the elitist attitudes? Yall work at a vape store. I wonder if the owner knows what goes on in this place at night. We will definitely be driving the extra miles to go somewhere else.
Awesome, knowledgeable staff & Karma always has what I need. I appreciate all the effort the staff put into their work. Thank you!
Was a decent staff and store for a bit. Always made you felt rushed however. Biggest problem is I went their for a new coil for my vape and the saffron handed me the wrong one. After going back to return the useless product they told me it left the store and wasnt will to help at all. Might only be a $6 screw up however, I didnt pick it out I was sold the wrong one in my opinion they should fix what they did wrong. There are vape stores all over the state so I choose not to go to karma anymore
Being new to vaping I was a bit hesitant to stop here given the negative reviews. However, the two guys inside were very helpful in explaining the different types of mods, coils, tanks, etc. I had a lot of questions and they were patient and knowledgeable. They provided several tips/tricks for a beginner and made me feel very comfortable with my purchase.
The Best guys work here!!
Fast, friendly, knowledgeable. Usually always has most things in stock, and for a great price. And a drive thru for those that dont want to go in!
Patient and knowledgeable customer service. The gentleman took time to explain the different products and their benefits. All this combined with a rewards program, I wont be shopping for my smoking products anywhere else.
Amazing service. Love every experience Ive had here. Matts awesome
Every employee here is quality. Very helpful.
Love this shop but they are not always very attentive. Many times theres only one person at the counter and too many customers for them to help.
Customer service is awesome! They have a small selection of glass pieces but it definitely beats driving all the way to Indianapolis!
Very overpriced, pretty much anything they have you can get for half their price online. I felt like I was bothering the employee just by being there.
Super friendly and chill atmosphere! Great quality and selection of vapes and accessories
Two tines Ive been in here everyone is real chill and nice. Help you out. Nice shop with a variety of things! I love it.
Very good customer service. I delt with Matt and he was outstanding.
I remembered when Karma used to be Karma Vape, the best Vape shop around. Now they just cater to “water pipe” smokers and 420 pot heads. You aren’t fooling anyone. Thanks for nothing.
We go here about 5 times a week lolAwesome place and the points you build up are great!
I like this place i just wish there ejuice prices were lower. Its basically a small head shop that sells tobacco water pipes, some good vinyl records, and
Get what I need but half of the staff act like its the customers fault they work there. One guy in particular. Younger one is pretty cool.
Got my first vape and had an awesome amazing first experience the staff where so cool and nice I will definitely go back for more stuff
Overpriced, sold defective batteries and refused a return from that very same day, customer service is bad and the manager was very short with me when I brought up my problems at his store. Do not shop here there are much better shops in the area
The prices are average but the employees are very personable and helpful.
Great prices, good selection only negative is one or two of the guys that work there are dickish.
Absolutely amazing wonderful prices and wonderful staff absolutely the best vape shop in town
Nice place. Every time I visit I get good service. I especially like their hours.
This was an amazing store. Very cool staff. Shelby the cashier was very friendly and helpful.
Matt and Ian are both very helpful and knowledgeable! Great vape selection
How is this place still open? The gas stations nearby have better products.
Dont ever have what they have listed in stock in website. Literally asked for 7 different vapes and didnt have any of em in stock. Asked for just any premium juice in a 6mg nicotine that they actually do have and bought it...Got down the street and it was a 9mg nicotine. Place is a joke
Karma Vape has the MOST knowledgeable staff I’ve ever seen. Thank You!
Amazing place and amazing employees! One stop shop for everything you need! Thank you karma
Best smoke shop in johnson county . Better than KARMA VAPE . Better glass and better prices and more to choose from. Good people as well .
Great place to get all my vape stuff. Reasonable prices and the guys are cool to talk to. Good job! Only good vape shop in town.
They did not have a wide selection of mods, but did have lots of juices to choose from. If wanting a new mod I would go closer to the weekend. Said they stock up on mods come Friday.
Great customer service decent prices. Good variety.
Jack was awesome helping me pick out exactly what I needed.
The workers are great n the store is great n has the best juice favors ever
Very knowledgeable good place to visit for all your smoker needs
Place has awesome CBD products for my knee pain.
Great Shop very helpful and knowledgeable staff when it comes to the products and juices
Great customer service!
Great service always very helpful and kind. Ask for Bobby or Ean!
Little pricey but a very good vape shop and u can take your children inside but not past the cds
Like most karma stores. employees are somewhat helpful, and their supply is just enough that they never have exactly what they want.
The employees are always willing to explain and educate. Thats very important to me.
Very friendlyHad everything I needed
They have all kinds of flavored vape oil it was amazing and good prices friendly worker!
Horrible service. Will sell you stuff that doesnt work when there is no returns . Rude
Knowledgeable staff first or been vaping for years they will help with whatever you need
Great reasonable pricing, and quite knowledgable of the product they sell.
Always had friendly service!
Great store and competitive prices for vaping. My husband gets his juice much cheaper here.
This is the best vape shop around. They have an excellent selection of vape products. The employees are all knowledgeable and friendly.
Their supply of XVAPE is fantastic. Should def go copp one if you bout that life
The guys that work there are great. Very helpful and informative.
Good selection helpful people a little pricey
Great selection and friendly service definitely recommend
Good price nice selection good customer service
Always have new things. Store has improved drastically over time.
I love this place, the staff are always friendly and welcoming
Really a nice store. Very nice employees.
Nice 👍 Vape store friendly staff!
Always a great experience customer service is excellent
If you like condecinding pre pubescent morons helping you, then this your vape shop, otherwise go somewhere else!
Knowledge staff and best prices in town
Love this place! Very knowledgeable and helpful staff
Cool place to get some music and other things.
Good variety of products but a little pricey
Nice flavor selection on nicotine vapes.
Repeat customer in the making. Thanks for your help guys.
Wide variety of liquids and rigs, good customer service
Great place and very helpful employee!
⚠️ VERY POOR 1ST IMPRESSION
Good store. I want to visit again.
Dont ever buy anything from karma vape....the dont stand by there product when it breaks after a month.
Great guys always good experience
Very helpful in my needs
Helpful large selection wonderful staff
Good selection knowledgeable staff.
Nice vape shop in franklin!
Always helpful and many different choices
Store was dirty. Sold me a coil that didnt fit.
They were helpful and courteous.
Always the best for my vape supplies
Always quick service, plenty of stock
Friendly staff, knowledgeable as well!!
Very good customer service!
Nice place, no hard sell.
They always have what I need.
The people that work there know their trade!
Great customer service!
Friendly and helpful staff!
Matts the best!
Very helpful without being pushy
Always fun time in this place
Great knowledgeable service
Really nice experience!😁
Good place!
This place is a joke and a total rip off
Absolutely terrible and disrespectful workers.
Very informative about what you are looking for
Always has what I need no matter what it is
Amazing as always.
Nice employees..
Friendly faces. Dope clouds.
Wow high prices
Love the store
Snobby bigshot nobodys
Love the products
Great prices
Not my choice
Love this place
Good vape shop
Pleasant people
Helpful
Awesome
Helpful staff
Good people
Friendly
Creek
Its a vap shop
Helpful