High Life Smoke Shop Gastonia

1423 E Franklin Blvd, Gastonia, NC 28054, United States
Appearance
High Life Smoke Shop Gastonia
Comments
Jo
Review №1

Came in to buy a product of NO2 which was defective and the cashier even though I didnt take a receipt paid in cash and came back 10 minutes later. Remember me coming in and went above and beyond to make sure my product got replaced with one that worked well Even though she and little to no experience with the product category but was willing to work with me and be courteous. This is one of the best head shops in Gastonia along with some of the best employees

Ga
Review №2

These people never keep their coils in stock for extract pens. They will sell you 80$ pens and won’t stock coils for any products. Had to go to Buddha’s it’s every single time I try to get coils for me or my wife’s stuff

An
Review №3

I absolutely love this place. They have a wide variety of items smoking products along with some clothes. Incents & decorating items are there as well. They even have vapes. I got one on sale that was buy one get one free. Im looking forward to April 20th because they are having a sale because of 420. The location is easy access and there are other places in the strip mall. One being a place for a bite to eat. They are always open when I go there during the day. High Life is the place to go. They get five out of five stars from me! Thank you High Life!

An
Review №4

I have given a 4.5 for years however I have changed my mind with my current experiences being I have left a bit salty with the productnot being in stock and price being on the high side with no deals or specials the last few months

Je
Review №5

Mychaiel is super friendly and always ready to help. I really appreciate the kindness of everyone at the gastonia shop. Thank you!

jo
Review №6

Its bad enough that this place scans your ID to sell your info to marketing companies, but also they are ALWAYS out of everything! Very poorly managed!

Ry
Review №7

Bought some concentrates from here and they barely gave me any for 31 dollars. Waste of money and time and it wasn’t even good quality just a soupy liquidy mess.

mt
Review №8

Friendly employees & a good location. The store always has nice vibes & the prices are fair. Its the only smoke shop in town I spend money at.

Al
Review №9

Usually pretty good stock and friendly staff. They dont let you test the vapes before leaving in case they dont work like most other shops-$50+ is a big loss if it doesnt work, & they dont do returns/exchanges. If its busted, youre just out the money. Also not thrilled that they cant order things, only request them. But overall pretty nice shop.

Er
Review №10

Cool place friendly staff and are very generous

Ha
Review №11

Great selection with a super friendly staff. Becca especially took the time to help me understand the differences between two products I was looking at and helped me choose the best one for me. Will definitely be going back in the future.

Da
Review №12

Cora was amazing!!! Very knowledgeable and helpful and friendly. I come here often and she is by far the best person I’ve ever dealt with. Always leaves a smile on my face. I’d give 10 stars if I could

Ka
Review №13

Service and selection ok. Low review is because there were no chairs for the employees Thats not ok. People need to sit down once and a while. Time to lean time to clean mentality is inhumane. I bet they go through people real fast.

jo
Review №14

Came here bc the one in Dallas is never opened on time. Thank Goodness we came the vapes are all 4-5 dollars cheaper. My girl Becca was knowledgeable about the different brands and flavors. She was super sweet and now has 2 customers for life. I won’t go anywhere else

Gr
Review №15

The store is always clean and well-organized, well-stocked with an interesting variety of items, and the staff are friendly and knowledgeable, especially Becca! Definitely worth a trip inside even if you dont smoke, theres much more to the shop than that. Check em out!

Tr
Review №16

Wonderful smoke shop, I will be coming back forsure! My only problem was the glass cartridge wasnt in the box but that no big deal. This is my 4th boxes ofexus snap. They need to sell magnetic connecter alone.

Za
Review №17

Always has what I want and a good variety too. If you like disposable vapes they have the best prices around frfr. They’re customer service is amazing, shout-out to Haley, she’s always so nice and has the best attitude, and her outfits are fire 🔥

Ha
Review №18

I’ve only been here a few times now, and it has come to be one of my favorite places to go for smoke essentials! Such a nice selection, & the staff is always so nice and welcoming. The girl that helped me out yesterday was AMAZING and so knowledgeable, so shoutout to Cora! ♡

Ar
Review №19

Ive been stopping by regularly and I never regret my choice. The manager Becca always handles everything so professionally and very friendly. Great experience overall. Definitely check it out

La
Review №20

This shop has everything you could ever need! Also has really great staff, especially Becca! She’s super helpful with anything I have questions about

Al
Review №21

Ill stop by here when Im passing through the area to pick up some supplies for the month. Great selection and great prices. Becca is always super helpful!

Da
Review №22

Love this shop. They always have everything I need. The employees are all very nice and knowledgeable. Cora was very helpful and made sure I left happy.

To
Review №23

Customer service is awesome. Love the energy and everyone there is nice especially Haley and they know what they are doing. Really amazing and cheep.

Ch
Review №24

My favorite spot for cheap geek bars and opms kratom

Sa
Review №25

This place keeps absolutely nothing in stock. Just garbage 💯 keeps getting worse. Employees are super annoying with the ID asking to. It is a great way to drive customers away, which this company has no issue doing. If u wanna keep customers... how about keeping there product that they buy in STOCK!!!!!!!! Like how hard is that?

Re
Review №26

Honestly, many of the staff are just not very knowlegeable about the products they sell. That would be fine if they offered a refund when they give you the wrong information and the wrong product, however if you check out, consider yourself GOT. Be sure you are not buying Nicotine Salts for your OHM tank. The associate will not know you can literally die from this. Nor will they care that much. Make sure the Item is exactly what they say it is, because in my experience, 9/10 times, they dont know. Had one guy sell me a charger for a battery when I asked for a battery for my tank, he said, This is the only BATTERY we have, yeah it wasnt a battery.

Va
Review №27

Becca was the absolute sweetest! I am clueless when it comes to any of this stuff but wanted to try it out. She helped me figure out exactly what I was looking for. Thank you Becca!

Ja
Review №28

The shop is really clean and had a great ambience for shopping. Becca was super helpful and knowledgeable when she was helping me find a gift for a friend. I know theyre going to love it! Thanks High Life!

P
Review №29

BUYER BEWARE !!!!!!! HIGH LIFE does not stand behind their product they sell in the stores.Bought a 235 dollar Firefly 2+ at 11am on my lunch break. Ready to use it when I got home at 430 only to find out the product did not work like it was suppose too. Flashing blue and red lights each time you tried to heat it up. Charged it for over 2 hours thinking it was dead. Not the issue. This is a factory defect and after digging deeper online the firefly’s are known for the exact issue I am having. Called and talked to Gabe he says we usually don’t return them but since he was a few hours ago if I had reciept they would refund or exchange.Drove all the way back to be greeted by 3 little rude teenage girls who said they did know a gabe. I insisted on a manager so they call them and the woman comes back and says no.So am I suppose to just be out the 235 dollars because of a faulty product you sold.I don’t think that’s how it’s suppose to work.

Do
Review №30

Need new employees with better attitudes. Been in there over the years a couple of dozen times or more but 8/14 trip showed they have bad employees. Three were working, walked in went straight to counter where the product I wanted was. The two on that side of the counter literally ignored me and helped one customer each that came in after me. Then one employee walks right past me without even saying a word and walks across the room then comes back behind the counter and him and the other employee started chatting. Not one customer was in the store at this time....just me. The third employee working the other register never once acknowledged me. Finally after a few minutes or so...I was helped. Wont be back. The three guys there today need a different job.

Lo
Review №31

This smoke shop was great went to 2 different ones to find a slick for concentrate and no one knew what I was talking about till I came here. Told the employee Cora what I was looking for and she knew exactly what I was talking about. She gave 10/10 service.

Ha
Review №32

I came in to ask some questions about a product I saw on line when I came in I was immediately greated by Cora she was very polite and helped me figure out exactly what I needed wonderful customer service and a beautiful store will be shopping here for all my glass and accessories from now on

Ki
Review №33

Went in the other day and didn’t really know what I wanted but recieved great customer service from a woman named Cora, really helped me fine what I was looking for.

Ch
Review №34

Don’t go here for coils, they only sell them individually for 10 bucks a peice! You can literally buy a 4 pack anywhere for 20. Avoid this place if you have the option! When I told the cashier they are more than double the price anywhere he said “I know, but if you bring a receipt from somewhere else we will price match it! “ This store knows they are price gouging on certain items. SMH Like why take advantage of the community that you are in! Unfortunate business model! I will never be back! They can price gouge someone else!

Si
Review №35

This was going to be a bad review because a few times I came in some of the staff wasn’t as knowledgeable as they should be but this one guy in particular (Q or quayln something like that) turned it around I came in upset that I was sold the wrong coil and he took responsibility even though he didn’t make the mistake and fixed it quickly selling me the correct coil and also taking the time to educate me on a few other things I was interested in he seemed to a have a varied knowledge base which was impressive to be some guy at the head shop he turned the experience around all the while training new staff, putting stuff on the shelf and answering questions his coworkers had. I was very impressed and recommend anyone who goes there to ask for Q

He
Review №36

Mychaiel was super helpful and friendly!

Su
Review №37

Staff are awesome! They help you with everything you need and take time to explain all of your questions. I even got CBD dog treats for my dog that gets scared when my message tone on phone goes off no matter what I changed it too. 1st day she still avoided me. Today she will get in my lap. Several employees personally recommended them and they were right!! I found my store!!

Me
Review №38

I come here for all my needs, staff is always friendly and happy to help their customers!

Ti
Review №39

Customer service is awesome especially Haley. Good deals and prices. Definitely will be back.

St
Review №40

Skylar was super helpful. She took her time and helped me pick out the right items. Highly recommend.

ma
Review №41

Gabe was the absolute best and he is the sweetest person . He helped me find exactly what I was looking for without questioning and great customer service connections

Pa
Review №42

Great customer service! I walked in, there was at least seven other people in the facility when I got there and as soon as I walked up to any counter I had someone come up right away and say they would be right with me with a beautiful smile on their face and then maybe 30 seconds later I had their help!!! I asked to wicked two different things they gave me their honest opinion of the two different items and brought up great suggestions! Thank you I finally have a water pipe I enjoy!!!

Mi
Review №43

Stopped by this store as I was traveling for work. Becca was the absolute best! She was super friendly, answered all my questions, and was an all around joy to be around!

Ho
Review №44

Great customer service from a woman named Cora. This will be the only smoke shop I go to from now on, super friendly, took her time explaining everything I had questions about and so knowledgeable!

Ta
Review №45

This is my favorite smoke shop in Gastonia. They have great prices and a great selection. Their staff member Haley is very helpful and always polite!

Ai
Review №46

A girl named Cora was so helpful I didn’t know what I was looking for and she went out of her way to ask me what I’m looking for and suggested some products very good customer service

To
Review №47

Hayley Wilkins is a very nice employee provides very good service no complaints here I would provide 10 Stars thank you Haley

Na
Review №48

Walking in it was the same atmosphere but the cashier wasnt very helpful. Needed a few things and it felt like she kept trying to upsell me on multiple items. But she seemed very knowledgeable about all the products.

P
Review №49

Haley was very professional and polite and was able to help me with everything I needed, I highly recommend checking this shop out.

Ga
Review №50

There very helpful, I aint ever had a problem with any employee, especially Haley shes good

Ka
Review №51

And the Angel Gabrial came down from the heavens, providing the highest quality of elf bar to all Gods people and saying here, hit this so thou shalt not have a nic fit and it was good.Nic 6:21

Co
Review №52

Worst place ever!! Everytime I come here they sell me the wrong stuff then never want to refund!! Ask for owners number want give to you they just laugh and dont say anything! Worst customer service ever!!!

Tr
Review №53

Nice staff, although Ive gotten the impression that the newer employees dont know anything about vaping or the hardware that goes with it. Been taking 15-20 min. for them to find my coils when I go in. They used to have really sharp, knowledgeable people working there...I dont know why the change lately

Ja
Review №54

Gage hooked me up with what I needed no hassle, I highly recommend checking this shop out. Theyre cool people and a great shop.

Be
Review №55

Gage was super helpful, he always recommends the best products. Great customer service!

Pe
Review №56

Stopped by today because I was in the area. Bought 2 products and the bill was $21 less than other stores. Also the people that work there are so amazing! Thanks guys for your help.

Da
Review №57

Really cool store. Cora was really sweet and knowledgeable on the products. Definitely recommend coming for any of your needs.

Ha
Review №58

The staff is super nice and helpful! Also the products I purchased work great too

Ti
Review №59

Skylar is welcoming, knowledgeable and has helped me find what I need when Im there. Great store and people!

Er
Review №60

Great staff. The lady who helped me today has helped me twice in the past and all three times with a smile and made me laugh. The store is always clean and even when they are busy they take the time to answer every question you have without making you feel rushed.

Na
Review №61

This location in Gastonia is particularly my favorite. The staff is always friendly, very helpful, down to earth, & kind to everyone. I womt shop at any other high life. The phone service isnt that great but they do their jobs well & get things done in a timely & orderly fashion. I love these guys

Mo
Review №62

Always a pleasure as the staff stays on point! The store is always neat so everything is easy to find. I love this place! Its small and intimate yet the selection is vast. They always have what I need.

19
Review №63

Had a great experience. Gabe Helped me out, found everything I needed. He Has Great Customer Service!!

An
Review №64

High life in Gastonia is the best Vapr shop around…with the best prices. Even better is Becca D. She is very knowledgeable and the friendliest!!!

Sk
Review №65

Stopped by and not only the products, but the customer service was fantastic. Haley was the one working with me, very professional!

Bo
Review №66

I stopped in here the other day, and the young lady named Haley was so helpful. She helped me find just what I was looking for.

Ch
Review №67

Awesome experience as always. Staff is amazing. Need something last minute today and barely made it before closing time. Still treated kindly not rushed and given the review discount even though I left my phone in the car!! Keep it up!!

Ke
Review №68

I revisited the shop after a few months, and this is still much more than a vape store. This shop has all kinds of neat stuff like candles, incense, fun gifts; and of course the best selection for vaping I’ve found locally. Becca was friendly, knowledgeable and very helpful. She helped me choose the perfect CBD products for relaxing or energizing. I love their huge selection of glassware. Many of them are one-of-kind works of art... ok, now that may be the CBD talking. Overall great experience! A+

Je
Review №69

Used to love the Gastonia store,but after my last few trips Ive been really disappointed in both the lack of useful stock as well as the lack of helpful employees.Sunday 08/23/2020 I visited for the last time. The majority of staff was out in the car not minding the customers coming in to the store. The employees inside the store had no knowledge about products being asked about I had one employee go get another who was clueless about glass pieces and components. When the outside employees came in all they wanted to do was play and cut up. Look I get it. Its a smoke shop and there is a certain vibe of a smoke shop, this was not that vibe. This was dont know dont care vibe. So we vibed our way up to your big green competition and got exactly what we were looking for and then some. I suggest that anyone looking for a knowledgeable but yet fun welcoming smoke shop visit the green shop with the little religious figure in the name.

Ka
Review №70

Great service! The guy who helped me was named Gage and he was very knowledgeable and pleasant.

Mi
Review №71

Ive been going in this location for a while now. Melissa is amazing and super helpful. The staff as a whole are very knowledgeable and helpful. I love this location. Keep up the good work guys.

Se
Review №72

The young lady name Haley....She was soo sweet..And very helpful...Keep up the good work..

Lo
Review №73

Gotta have my vape . Best prices around .

Da
Review №74

Great prices great deals, Cora is very friendly and helpful hands down best customer service

As
Review №75

Alex was very knowledgeable about the products I asked about and definitely aimed towards customer satisfaction. I visit the store often and Ive never had a bad experience. Products are great and staff is amazing!!!

Da
Review №76

Hayley always gives great customer service. Highly recommend High Life for all your vape needs.

am
Review №77

I came in yesterday and received the best customer service ive ever gotten from this one gentleman jarrel if i could give 5 more stars i would definitely coming back

da
Review №78

Cora is awesome! Very knowledgeable and super chill. Talked for like 15 mins.

Mo
Review №79

Becca is great and super helpful! Definitely will come back and get stuff from her again!

An
Review №80

I love Highlife, they are always open and have great service. Thanks to BECKA for upgrading me from disposables to a pulsar device

Ty
Review №81

I was looking to quit smoking cigarettes and needed an alternative. Austin was very helpful and had great knowledge and customer service for a first time buyer like myself. Thanks Austin

Ke
Review №82

You cant ask more from a vape shop honestly, the staff and its customers are very polite and easy to deal with, they really make you feel good when you walk the the doors, friendly people isnt all though, they have some of the best products youll find anywhere and such a wide variety of products that youll definitely have a hard time going in without struggling not to break bank

Ja
Review №83

Went in to pick up a few things and got some great help from Cora. In and out no problems

Sa
Review №84

Very rude people. If they arent pressuring you to buy things you dont want. Or needThey totally ignore you. Ive went a few times and they are rude every time. They arent professional at all. I wouldnt recommend. Also check your receipt because they over charge at times. And they never put your items in a bag which irritates the mess outta me...

Ci
Review №85

Horrible store . Sold me wrong piece for my water pipe and then didn’t want to give me right piece or at least give me a discount . Would never come back ever . Do not recommend at all

Se
Review №86

Had a good experience there, one of the workers, Gage, let me know what I needed to know so I could be on my way.

Mi
Review №87

Great store awesome selection always have what I need

Ro
Review №88

Went in to check it out, started to talk to the manager Rebecca. She was very knowledgeable about the products the store has.

Jo
Review №89

Popular place, but not worth the hassle. The wait to talk to anyone behind the counter took forever, but it felt like I was bothering the sales person when I finally did. Not to mention that what I came in for was way over priced. Do more research on vaping equipment, including getting a feel for pricing before you go to a brick and mortar store.

Je
Review №90

Customer service from Haley is always great. They also have a wide variety and prices in town for vapes

Da
Review №91

Becca was super helpful and made my experience at her store wonderful!

Me
Review №92

They seem like they didnt care if I was in there buying anything or not. Sold the wrong product as advertised and want even exchange it. Would not recommend. Be careful what you buy here because the bottle will have totally different product in it.

El
Review №93

Friendly staff and definitely know their stuff! Made my purchasing experience, easy and enjoyable! Cant wait to go back!! Thanks Lauren!

Ro
Review №94

Got the hook up , clean place , nice people, I think Hayley was her names made it super easy.

La
Review №95

So I guess they don’t care to hire or train anyone with common sense anymore. My deaf brother went in with a typed out list of everything he needed. They first didn’t give him batteries, then sold him the wrong coil and refused to exchange it and when they did finally sell us batteries they are dead and don’t work. Highlife will never get my business again, my brother felt like they were playing him because he is deaf and then to not take back the products you sold broken and wrong?? Absolutely horrible. This place has gone so down hill since Heather left being manager. Do not give them your business.

Ha
Review №96

Been shopping here for years and is where i get 90% of all my vape supplies considering they have pretty much the best prices around and my guy TJ there always gives me the look out and shows me all of the newest gear and products that they have at the time and tells me whats worth spending my hard earned $ on and to me customer service like that is unrivalled in the vape/smoke industry along with great pricing. I can promise you it is definitely worth your time for you to stop in or drop by and check out what they have....you may even be surprised

Ke
Review №97

Ive been shopping here off & on for many years now, and Ive always left with what I went in for. My most recent cost was 3 days ago, and it was the first time I left with more then I had expected to buy. 😊 I wish I could remember her name, but the girl who helped me asked if I wanted to buy a disposable vape grab bag which I had no idea they even had those. (I was going in for disposable vapes and had told her when she asked if I needed help,so she kindly offered)I thought what the hell Ill try one. 😀The concept is GREAT and I would recommend them to others but I do have one tiny request if its possible ---> could there be non-menthol bags?? Maybe do non mentholAll menthol and then a mix.I personally cant smoke any thing menthol or ice (as the disposable vape refers to it)And my grab bag was literally all menthol except for one vape 😕 I really dont want to sound ungrateful...and love the concept... But if you guys could please consider my idea... Cuz Id really like to continue buying those bags...but I dont want to end up having to give what I pay for away because I cant smoke them...lol...

ja
Review №98

I shop here about 3 to 4 times a week. Always has what I need in stocks. Staff are friendly and helpful especially Q whos knowledgeable about the products I buy and always helps me out.

An
Review №99

Charkem is absolutely amazing! He was so helpful & answered whatever questions I had. I love seeing him when I come shopping there. Charkem #1Leon & Quadarius

Gr
Review №100

Becca was very helpful and had great product knowledge, this will be my new spot.

M
Review №101

This used to be my go-to headshop, with amazing staff that knew what they were selling and a cool selection. The past 6 or 7 months I see they have new people and maybe new management and it’s a mess. I’ve been sold the wrong coils and e liquid four times and now it’s to the point where I have to double check before I pay. Because even if the employees grabs the wrong thing you asked for, they still won’t let you exchange. These kids don’t know anything about vaping and it’s to the point where I have to get my vape supplies elsewhere. You already charge high prices, and you continually sell customers the wrong merchandise, and won’t let them EXCHANGE THEM for what they originally needed? What a joke. Train your staff better.

Ni
Review №102

Brittany was SO incredibly helpful today when I went to find something for pain relief after multiple hip surgeries and a lower back injury. I ended up buying two types of Kratom to try, the Bumble Bee brands of the Red Maengda and the Bali Gold. 40 capsules in each bag and only $9.99 each. I’ve taken them today, as she instructed I should, and I definitely can tell some relief.I highly recommend High Life - they are knowledgeable and don’t try to force expensive sales on you just for the sake of making a sale. They truly care about their customers needs and will help in any way possible.

M.
Review №103

Absolutely best staff, best service, and best products. I always leave with a little something, in addition to the reason I went there. Just a funky store with a great vibe.

Ka
Review №104

The staff is always friendly!! Katelynn is my girl and Heathers the best too. Great variety and awesome prices.

Co
Review №105

Wow, what great customer service I had from Becca. She rocks. We need more Beccas. Becca do be becca-ing. Becca that Becca on up yo. Can we start a chant? Becca! Becca! Becca! Becca! Becca!

Za
Review №106

So thankful for Melissa helping me find the perfect water pipe. The entire crew were energetic and helpful individuals. Will certainly be back soon!

Ol
Review №107

This place is FRICKIN AWESOME. The guys and gals that work here are FANTASTIC. Love the juice selection, the friendly atmosphere and just all round pleasant place. My FAV in Gastonia. Keep up the great service guys.

Lo
Review №108

Highlife is always my go to! The staff is always so friendly and helpful. Melissa is so sweet and always goes out of her way to help get exactly what I need!!

sh
Review №109

Becca was amazing! Very nice and very helpful! 10/10 would recommend!

Rh
Review №110

I was looking for a disposable vaping device but they didn’t have any on the shelf in the milligram of nicotine I wanted. Q, the employee said “hold on, let me look in the back”. He came out with exactly what I was looking for! Excellent customer service!

Ni
Review №111

Mychaiel was very helpful!

Is
Review №112

This is the best shop in town hands down!! Excellent customer service on Quadarius and Charkems part!! Will be a regular long as its here :)

Sh
Review №113

The guys in the store are so friendly and helpful. They talk to you like youre an old friend! Ill definitely keep coming back!

Ca
Review №114

Dave to the rescue!!! Although T.J. is my fav, he was off today but Dave saved one the the “newbies” from losing my business. It pays to be NICE!! I love this place!! HIGHly recommended 🤟🏼😋

Ha
Review №115

They were very helpful in picking out a good vape for me and showed me how to work it properly. They were very patient as well and helped me fix it. Ill definitely be going back!

jo
Review №116

Holy hell! Called here because I couldnt find Novo 2s anywhere and they had an overstock of them. The prices are amazing here. The reg price for a Novo2 device is about half what it is elsewhere. Juice is also the cheapest Ive found. 14.99 and 16 were avg salt prices which is internet price! Ive found a new favorite shop!!!

Si
Review №117

Nice friendly atmosphere, Gage was very helpful in getting me some coils and some good juice recommendations.

No
Review №118

First time at a smoke shop and the staff definitely helped me out so thank you Cora!

Bi
Review №119

Went in showed them the device I had and they sold me the incorrect coilWent back and they did not have the coil that fit my device even know I bought it there just the week b4Also asked if they had a particular itemThey said no but as I looked in the case there it wasThey made me feel like I was bothering themThere is a vape store on every corner they better step it up they have lost my business

Ch
Review №120

The customer service is really amazing, especially working with Haley.

Co
Review №121

Great staff and great products! Best hookah supplys around! Everywhere else is way more expensive. The staff is very knowledgeable and friendly! Love every one of them. I Will always go there. :-)

Te
Review №122

This place The high life smoke shop in Gastonia is a joke. There vapes are worthless those people working there dont know anything about vapes or coilsI learned my lesson Ill never spend my money there againThey need to hire people that know about vapes.

Br
Review №123

Great Customer Service With Haley at High Life I Recommend To Go To Her.👍🏽

Ca
Review №124

The atmosphere in there is welcoming. They make you feel welcomed and are knowledgeable of their products. Also have a very wide range of products and rotate them weekly.

Ky
Review №125

Best customer service I have ever received very nice and friendly people. Melissa made sure I got everything I needed. Thank you.

Te
Review №126

Cora is cool & helpful, the gas house would not be the same without her

He
Review №127

Great selection, friendly staff, good prices. I wish the staff were more engaged.

Al
Review №128

I love smoke shops to begin with, but these guys arent just chill. Theyre friendly and love talking about their products. It looks sketchy from the outside, but its bright and cheery inside.

Su
Review №129

Dave was great! He helped us find exactly what we were looking for. Gave us great recommendations. We will definitely be back!

Ja
Review №130

They was two people there a older gentleman and a younger they were nice and knew what they were talking about two girls that was there they act like they were so out of their head that they didnt you know theyre there but they do have a pretty good selection

je
Review №131

The staff are very knowledgeable and friendly. The shop is always really busy, but they take the time to answer every customers questions.

Vi
Review №132

Staff gave excellent service. Went for my son, didnt know the answers about what I was supposed to get, helped me sort it out and was all the correct items!

Da
Review №133

The staff is nice and personable. This is the reason High Life Smoke Shop gets my business.The other vape stores in Gastonia have staff that act very snobby about vaping, which is more than a little ridiculous. I am not going to pay someone to talk down to me about simple and inexpensive products.

Ky
Review №134

Went in and bought three disposables and one of them didn’t work still have receipt and all wrappers and box called the next day not even 24 hrs and will not exchange. Very disappointed.

Ki
Review №135

Great customer care by haley very professional and patient and sweet

Mi
Review №136

Its a very cool shop with beautiful glass pieces and the staff is always super kind and knowledgeable. Love it :)

Co
Review №137

Cora does amazing job now my favorite store to go to

Lo
Review №138

Staff is friendly BUT dont EVER try to return a defective e-cig device. Bought SMOK pen vap and it started leaking 1st day. Took it back and the would not refund or credit towards another purchase even though unit was defective.Broke a glass ring and bought 2 replacement rings. The rings were supposed to fit but both were too tall for cap to screw on. They would not refund or credit towards another purchase as it was not within 5 days of purchase. THESE were clearly defective!They lost a patron today. I will go to KURE down the street as THEY will refund these purchases if product defective.

Me
Review №139

Gabe is my favorite employee he has great customer service

Am
Review №140

Very good customer service and variety very nice set up in store and very good Product information

Ka
Review №141

Becca was very helpful and I was in and out of the store within 5 mins

No
Review №142

Very fun store, Cora was extremely helpful and very polite.

Jo
Review №143

The ladies working there were very friendly. The prices were reasonable for the most part. Id recommend the store to anyone.

Ja
Review №144

Very friendly and helpful staff...I vape and its the only place I go for all my vaping needs...always have what I need and r super fast and convenient...great atmosphere with lots of cool stuff, lots of fun to browse and look around...

Jo
Review №145

They make you wait forever while they deal with people who dont know what they want. I understand first come first served but not when it takes 20 minutes and ten other people are standing around waiting.

Ji
Review №146

Felt very unwanted and the woman was telling me all the products I was requesting where either not in the store or out of stock! Thankfully a kind gentleman stopped me before leaving the store and got me the glass and coils I needed for my ride home or it would of been a lower rating

An
Review №147

Awesome selection! Becca was helpful and very knowledgeable about the products.

Ma
Review №148

From a five star review a year ago, to not ever going back. they gave me the wrong juice and wouldnt make it right. recommend you shopping elsewhere!!!!

er
Review №149

Love these people! The most reasonable prices of anyone around, and the young girl was really sweet and made my day

An
Review №150

Amazing customer service from this amazing human being his name is Gage! Go to him and only him

Sp
Review №151

I enjoyed the vast product selection and awesome glass choices at this location. The employees are nice and willing to help. Go Heather!

Ca
Review №152

Great place. Haley was very helpful. Place was clean!

Ja
Review №153

David was really helpful and heather gave an excellent customer service and met all my needs and i highly suggest checking them out.

Sa
Review №154

That Becca girl, top tier customer service. Ask for her. She’s real cool.

St
Review №155

I absolutely love kalyn at the store. She is always so sweet and accommodating. She deserves a raise!

Ro
Review №156

Love this place nice have a place close when you are in need.

As
Review №157

Great product variety, and great prices, and wonderful employees!! missy has been the most helpful when i run into any questions!!

Ta
Review №158

Awesome experience. Cora was very professional and knowledgeable!

Za
Review №159

Becca is the bomb!!!!! Shes always so friendly and helps with what I need!!

Du
Review №160

All of the staff are very friendly, knows exactly what youre looking for, and always ready to help. Always a good time

Be
Review №161

Jojo is the best highlife is my favorite store this is the only place to go ! Joedonnas DAMN IM HAPPY !

la
Review №162

Great service, Gage is super helpful and always friendly.

Jo
Review №163

Great service, Gabriel was super helpful and friendly

Ra
Review №164

The only shop I go to! They have the best prices in town, and a great variety of juices and disposables, decent glass selection, and lots of choices in kratom too.

Ri
Review №165

Staff is great! Following all safety precautions to the letter! I get in and out with what I need in just a few minutes!

An
Review №166

Lauren was a great associate today, i open the door and was immediately greeted by lauren and i am satisfied with her help and determination to find what i was looking for

Ja
Review №167

Overpriced & incompetent staff. Refused refunds on unused item even when I only bought wrong size do to cashier suggestions. Multiple problems in only a few transactions. Never again!

_
Review №168

They were super rude, and their flower is trash. It was all shake, and their pipes break really easily. I would give zero stars if possible.

tr
Review №169

Very friendly & knowledgeable staff. Always cool stuff & great prices.

Ja
Review №170

Great customer service from Will and Gage. They are always helpful and recommend great items.

Br
Review №171

Great selection, David was very helpful and knowledgeable. I highly recommend the products, great prices.

Th
Review №172

Love this store! Great sales people and good prices. An sometimes live Reggae artist performance outside in the front of the store.

Sh
Review №173

Im giving them all of the stars because I forgot to put my license back in my wallet after going to the beach and they wouldnt sell anything to me

aa
Review №174

Very nice staff and good customer service Melissa was a huge help helping me find what I need

Jo
Review №175

The selection is not as big as other smoke shops, but the staff is amazing and the place has a nice vibe to it. Definitely recommend.

dl
Review №176

Amazing Place ! Cora was very helpful and professional

Jo
Review №177

Always great service and very knowledgeable employees. Charkem was a big help with the vaping questions I had

Je
Review №178

Great service and great quality vapes would 10/10 recommend. Lauren was the best help I’ve had. So far

He
Review №179

Friendly and knowledgeable staff. Great selection of products at very reasonable prices

Em
Review №180

Great selection! Dave, TJ, and Heather were very knowledgeable and helpful. Worth a look for sure.

Ha
Review №181

Luke was very knowledgeable and friendly. Will definitely be back!

Ad
Review №182

Miss. Melissa was very help she was very sweet and gave us a lot of good information thank you so much.

Al
Review №183

Their service sucks. Not a friendly staff and if you have a problem with your vape they will not help in any kind of way.

Za
Review №184

They always have what I need at a great price, I wont go anywhere else to get glass pieces or tobacco pipes.

Ap
Review №185

Cora is amazing and I’ll definitely be coming back

An
Review №186

Becca was super helpful and helped me find exactly what I was looking for.

Ma
Review №187

Melissa is wonderful! Helps me every time i come in. Always happy!

Gr
Review №188

Great place for kratom you get to knoe them on personal level there TJ. Heather. Melissa. All great.

Ca
Review №189

I love my High Life store I rarely go anywhere else its a great place, nice staff, great selection I always leave happy!

El
Review №190

Love the shop; stellar staff. Shoutout to Gage, who ws extremely helpful.

Ly
Review №191

Staff told me to try my new disposable vapes off the to side so I did and one didn’t work immediately after buying it but since I stepped outside to get away from everyone they wouldn’t switch it out due to store policy.

Je
Review №192

The staff is very chill and they have good prices on stuff.

Aa
Review №193

Good selection and helpful staff. Been a few times and will be back

Ze
Review №194

I love this place! The staff are AWLAYS friendly and super helpful!

Ra
Review №195

1st time in. Very friendly and helpful. Nice selection of products.

Kr
Review №196

This place is awesome. Staff is always so friendly and very helpful.

Ka
Review №197

David was the best so helpful and made sure we got the best for our money! Thank u high life!

Al
Review №198

I really liked how the staff helped me out today very good staff very informative!!!

Da
Review №199

Excellent prices...excellent staff as well as awesome products!! Highly recommend!

Information
19 Photos
199 Comments
4.4 Rating
  • Address:1423 E Franklin Blvd, Gastonia, NC 28054, United States
  • Phone:+1 704-866-4141
Categories
Working hours
  • Monday:8 AM–11 PM
  • Tuesday:8 AM–11 PM
  • Wednesday:8 AM–11 PM
  • Thursday:8 AM–11 PM
  • Friday:8 AM–11 PM
  • Saturday:8 AM–11 PM
  • Sunday:8 AM–11 PM
Service options
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations