Massage Envy

5591 TN-153 Suite 132, Hixson, TN 37343, United States
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Massage Envy
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Ha
Review №1

After moving here 18ish months ago, Ive been on the hunt for a massage therapist who does an actual deep tissue massage. As an active person and weight lifter, Ive found it difficult to find a therapist who actually applies enough pressure in a deep tissue massage to loosen up those tough spots.After trying several different therapists and massage studios, I found William at Massage Envy and what a gem! Ive been doing deep tissue massages with him for a few months now and he is super respectful, timely, and really is able to dig into some of those knots. He truly is fantastic and I actually started changing my 60 minute sessions to 90 minutes because he is that good!

Ca
Review №2

I’ve been going to William for several months now, and I have to say, he is one of the best therapists I’ve ever been to hands down. I’ve had massages at a number of spas all over the country and all over the world. He has a wide range of pressure, his deep pressure is phenomenal, he pays attention to what your body is telling him, and is very professional. Highly recommend William!

JE
Review №3

Thought I would just have to live with the pain I had, and was doing so for years. Then I signed up for stretching at Massage Envy. Aline has worked with me and after just a few appointments the pain is gone and my range of motion is nearly back to what it was before. Couldn’t be more grateful and pleased with her fine work, which I am sure based on my wife’s assessment of her time there is indicative of the overall excellence Massage Envy provides. And, yes, the messages are great as well.

Ka
Review №4

Everyone here is so nice. Heather is fabulous. I told her I wanted a relaxing massage, and thats what I got. Shes great! Newbie tip: if you go a few minutes early, you get to relax with a hot towel around your neck before your appointment.

Cl
Review №5

Oh my goodness. WILLIAM!!! Bro, that massage was incredible. I went in with so much pain and so much stiffness in the neck. I got deep tissue and I feel like I have a brand new body right now. Make sure you go visit this envy. Everybody is super nice, and William for sure is one of the best massage therapist ever.

Pa
Review №6

I have been to Massage Envy several times and always had a positive experience. This was my first time to this specific branch. My massage with William was by far the best I’ve had at Massage Envy. I look forward to going back.

Mi
Review №7

The staff is extremely friendly and welcoming.I enjoyed my down time spent with the aroma therapy and music. My therapist was very conscious of my comfort. I would prefer a deeper massage ( I asked for more pressure twice) to enjoy the benefits of release. I feel I received a classroom once over and left with the same tension in my body that I arrived with. My mind was relaxed and calm.Im sure these things come with time , experience and confidence.I look forward to my next visit.

Ja
Review №8

Aline was wonderful! I would recommend her to anyone. I was very stiff and held tension in my neck. She relieved all of that. I am able to turn my head without pain. Thank you! I’ll be back to see her again.

Ch
Review №9

This was my first visit at this location. The staff was friendly and very helpful scheduling appointments. My therapist, William was fantastic. He by far was the best therapist I have ever had. Will definitely be going back to him.

Ca
Review №10

William is fantastic! I was in some pain with my back and William has started me on a great path for healing. Listening to my levels of pain he worked on me very precisely. Also a true gentleman.

La
Review №11

Amber was great. Probably the best massage I have ever received. She listened to my concerns and worked out the knots while giving me a relaxing massage. Just what I was needing. Thanks, Amber!

Fr
Review №12

William is simply the best in town. My wife , mother and myself only use William now.Extremely professional and knowledgeable. Couldn’t recommend enough. Feel like a different person when done…Simply amazing.

Li
Review №13

Place was very clean and atmosphere very peaceful and relaxing. Ladies at front desk were so nice. William was an amazing massage therapist and I will go back!

St
Review №14

Amber was very professional and pleasant. She makes a person feel comfortable and educates as she works on you. She leaves you feeling very positive and relaxed. Thanks!

Ca
Review №15

Its difficult to find the right massage therapist. William listened to me and provided me with the firm, but gentle, touch I needed. Ill be back!

Ri
Review №16

Great experience!! Nicole was amazing as she usually is and was always asking for feedback about the pressure and how I am feeling. Already looking forward to my next session!

Ja
Review №17

I am a long term client of Jessica. Just had a dermaplaning facial. My face feels great! She is a joy to work with. Highly recommend her

Mi
Review №18

Amber is an extremely talented person, who really knows what she is doing! Many compliments to her getting the right pressure in the right places. I will book with her again, for sure!

Ha
Review №19

William & Mar are awesome. We really enjoyed the relaxing time. It was my husbands first time and he said he never felt better!

Ma
Review №20

Massage Envy in Hixson is top notch for their massage therapists and their front desk team…always courteous and helpful. William is a wonderful therapist and really listens to target any trouble spots.

Je
Review №21

Fantastic place! William does an excellent job and is the reason why I joined. The staff is friendly and accommodating. So many services offered under one roof.

Ta
Review №22

Ben is so great!!! Hes very knowledgeable about muscles and how they work. He is an exceptional massage therapist and so in tune with his patients. I suffer with multiple reasons of pain, and Ive never felt such improvement like I have after my visits with him. Hes a definite keeper for therapy! He has such an upbeat personality as well. Feeling great!

Me
Review №23

Aline gave a great massage! Pressure was just right. Great atmosphere too, so a very enjoyable experience.

Er
Review №24

All the 5-star reviews are spot on. I have no complaints. Friendly staff, knowledgable and skilled massage therapists, easy scheduling, and fair rates.

Pa
Review №25

Heather was fantastic! She was very easy to be comfortable with and respectful. She checked that I was comfortable and presser was good.

Si
Review №26

Eilese is so skilled, kind and responsive to all my requests! She is a phenomenal masseuse 💜

Ka
Review №27

Jessica is the absolute best. I always leave with glowing skin! She always makes the best recommendations to improve my skin care routine.

Ch
Review №28

I had Heather as my massage therapist and she was wonderful! I can’t wait to book my next appointment with her.

Gl
Review №29

Elise did an amazing job! She is Very professional and listened to what I needed :)Hixson, Tn

Sh
Review №30

I have had chronic upper back pain for years and see a pain specialist. Have tried just about every treatment available with limited improvement. One therapeutic massage with Ben and I saw substantial improvement!!! Was able to play with my grand babies without pain for the first time. Miracle worker in my book!!

mi
Review №31

William was Wonderful!! Very professional! I was so sore, I was afraid my back could barely be touched, however, he was able to use firm, consistent pressure and help me walk better! Thank you, William!!!!

Je
Review №32

Nicole is amazing!! I always feel better after my session with her!!

Ch
Review №33

Benjamin listens to my concerns and explains the procedure he will be doing to address the issue. I have had great success from Bens therapeutic massage.

La
Review №34

Great massage therapist! William and Mary are both excellent and very professional! I feel great when I leave!

Ni
Review №35

I had a facial today with Jessica and OMG…. I’m sold for life. I never really liked having others touch my face, but I do now! I was super relaxed. The products she used were so friendly to my skin and it all felt AMAZING! They smelled great too! She is truly amazing. I am glad we chatted because I would have fallen asleep on her ☺️. Please go see Jessica!

Er
Review №36

Had the best massage with William this week and an incredible facial with Raylon! Mar is also excellent and always offers a curated massage.

Je
Review №37

Jessica is awesome, kind, friendly. Very knowledgeable, so far Ive enjoyed all the products shes recommended.Congratulations on your award!! Thank you for making me feel better about my skin.

An
Review №38

I had an appointment with Heather for a Dermaplanning. Heather was wonderful, friendly and easy to talk with. I will go back and visit Heather again for my Dermaplanning

Ma
Review №39

I received a message from William today. He was very professional and I would have to say that hands down, it was the best massage Ive ever had. The Hixson location is extremely nice and relaxing.

Ka
Review №40

Loved it! Jessica was amazing as always! I don’t know her name but the lady that works the front desk is the best! My appointment was 02/09/24 at 11:00 AM!

J.
Review №41

The service I got was great. What I didnt like nor appreciate was the fact I was not informed in advance that there would be an additional charge after my service. I thought that was very rude and poor customer service. I should have been informed upfront about any charges. But, it wasnt my first bad experience with this company.

Mi
Review №42

Kathey was superb! Professional and friendly as well as quite competent in techniques. A great experience and I will be back.

As
Review №43

Massage Envy of Hixson is a must. The staff are extremely nice and helpful. I have had many massages over my lifetime and find I am pretty particular. Once I find a therapist I like I do not leave them. The massage therapist I see at Massage Envy is Heather. She is absolutely amazing and is one of the best therapist I have ever seen. She is a 10/10! I highly recommend her and this office for your next massage.

Ta
Review №44

Since I’ve been going to Massage Envy in Hixson and seeing Ben he’s really helped lessen the stiffness and pain in my neck and back. I would highly recommend both the company and the therapist.

Eb
Review №45

Ash is awesome. I always leave feeling so relaxed. He gives such great suggestions on how to take care of my arthritis and knee concerns. I truly appreciate him. Massage Envy in Hixson overall has wonderful staff. I highly recommend them.

Su
Review №46

I’ve been getting massages for years. This was the best massage I ever had. Thanks William.

Fr
Review №47

William was amazing. My back was killing me and he worked it rt out. Definitely will be requesting him in the future. Best massage I’ve had.

To
Review №48

Mary is great. She listens. I have a lot of knots in my back and she is working them out. Im in less pain now.

Lo
Review №49

Nicole was very professional but yet, very friendly and really cares about her customers. She is very knowledgeable about the body and gives advice on things you can do. I enjoyed the massage tremendously! Will definitely choose her again!!

Am
Review №50

Jessica administer my facial and the process was truly amazing. Will be signing up for the membership!

An
Review №51

William gave the best deep tissue massage Ive had in a long time-literally felt like i should give him an applause when he was done 😅

Ka
Review №52

Jessica is amazing!! I had the oxygenation facial, the neck & decollete treatment, and the exfoliating lip treatment. I walked in feeling like my face was as dry as paper and walked out with healthy glowing skin. I highly recommend Jessica to everyone!

Da
Review №53

Wow, I just had my first massage with Amber. So amazing! Very relaxing, and probably the best foot massage I’ve ever had!

Ma
Review №54

This office runs efficiently and all staff members are great. Massage therapist, Mary, is awesome! I had a rough couple months and she made sure that she addressed the most tense spots to provide relief.

Da
Review №55

It was my first experience with Elise and it was very good. I think I need to be more specific about what I needed to get the best massage possible. Next time should be even better.

Le
Review №56

Benjamin always makes sure he asks me about current concerns and does his best to work on those areas. He takes the time to understand what my underlying issues are.

J.
Review №57

I had a great experience with Mary as my therapist. She was excellent in providing me just the right massage I needed for my injury.

Ni
Review №58

Ben is absolutely amazing at what he does and I’m so thankful I found him! He is one of the most passionate and knowledgeable massage therapists I’ve ever met and you can tell he loves what he does. I have scoliosis and have suffered with horrible pain for years. Ben has really taken the time to get to know me and not only work to ease the pain but he has taken the time to teach me different ways I can stretch and things I can do at home to help. He is top notch for therapeutic massages and seriously can’t be beat! If you suffer from debilitating back pain and can’t seem to find a solution, you need Ben!!

Pa
Review №59

Be aware and make sure you read the fine print! It is consistently difficult to schedule massage appointments. When I signed up for the plan. I was told scheduling is flexible, credits do not expire and I can cancel after 1 year. Today I found out if you cancel your membership you have 60 days to use your credits. I have only been able to book 2 massages in the whole year. I will likely lose the credits i have paid or continue paying for a service that is inconvenient. I am very disappointed. I regret signing up. Unless you have a super flexible schedule and are able to book weeks or more in advance DEFINITELY DO NOT JOIN! I wish zero stars were an option.

mo
Review №60

Elise was awesome. Explained every step, provided an excellent massage

Cl
Review №61

Eliese and the staff were awesome! It was my first time at this particular location and they all made me feel welcomed.I had been having an issue with my left shoulder for about a week. I went to see if I could get some relief. Eliese listened carefully and knew exactly what needed to be done. I spent 90 mins with her and by the time she was finished I felt so much better. The next morning I had very little to no pain.I plan on going back to see her again.The front desk staff were very friendly. They talked to me about a membership and explained everything to me in detail. I loved that they didn’t pressure me into signing up. I will definitely be looking at a membership with them.Thank you to Eliese and the staff at the Massage Envy in Hixson, TN!

Er
Review №62

Rachel did such an amazing job. She listens so that she can focus on your areas of concern. Hands down, best massage ever!

Ma
Review №63

First massage from amber and she did a wonderful job. Very relaxing.

To
Review №64

William is am amazing massage therapist. When he moved to massage envy, so did I.

He
Review №65

Eilese is an amazing therapist. She really targeted my problem area. Everyone at this location is awesome!

La
Review №66

Massage Envy is the best and Mar did an incredible job of finding the right spots to work out!

Un
Review №67

If I could give more than 5 stars I would!!!Everything was great from the time I walked in. Very clean receptionist area.The tranquility room very calmed and relaxing making me feel “warmed up” for the session. Aline the kind receptionist mentioned there was some tea for customers over there.My therapist was awesome, and made me feel welcome. I slept over my session. I’ve been to many other massage places and this one is for sure the best one I’ve been so far.Bathroom was clean as well and I didn’t want to leave lol Thanks for the experience!!

Al
Review №68

Heather was amazing, she did a prenatal massage for me which happened to be my first massage ever and it was such a wonderful and relaxing experience.

Va
Review №69

I had a great first massage with William and plan on returning soon

S
Review №70

I have an amazing masseuse, Benjamin, who always changes my perception of pain and brings great relief.

La
Review №71

Avery was awesome. Very professional and made the experience perfect!

Ch
Review №72

I’ve had many massages in my lifetime, and I think this last massage was the best one yet!

Mi
Review №73

Ash at Hixson did an amazing job! He listened to my areas of concern and not only addressed them but found areas I didn’t realize were part of the problem! Pressure was perfect! I’ll be seeing him for another session ASAP!

Ch
Review №74

I had an amazing massage yesterday. Aurora was amazing. Was very thorough with asking questions about what I wanted for my massage. And did she ever deliver!! Pressure was awesome! Firm - deep is what I asked for, and she was great. Her movements where fluid, and I felt relaxed. We ended up chatting a good bit, but she was also comfortable with our quiet moments as well. She checked in several times to make sure I was comfortable and the pressure was appropriate. She is 5 stars for sure. I travel for work, but if I find myself back in town, I will definitely come back for Aurora. Thank you!!

St
Review №75

I got a massage with Heather today! She goes back and forth from Hamilton Place and Hixson. She was awesome! The way she used her hands and massaged exactly where I needed it. I have sciatica pain in my leg and a frozen shoulder. She worked on both of those areas and I was way less sore when I walked out. I even told her I think she is Massage Envys secret weapon. Thanks for making me feel better Heather! You rock.

Ph
Review №76

My wife said she really enjoyed this location and her massage therapist, Bailey. She was very friendly and welcoming. Bailey tailored the massage session to her individual needs and was personable. We will be coming back for sure!

Am
Review №77

I had Mary again today. She is fantastic!! She listens to your needs,her pressure is on point and shes thorough!! Mary is my go to for each visit!!

He
Review №78

Excellence all around!!!!! Maddie was absolutely AMAZING!!!!!! The young man at the counter was so kind and helpful!!!!! I am thrilled with my results!!!!!! Maddie is definitely my new aesthetician!!!!! She knows her stuff!!!! I have already rebooked!!!!! ⭐️⭐️⭐️⭐️⭐️

be
Review №79

Nicole was absolutely incredible and helped my stress tremendously!

Gw
Review №80

Havent had a massage in a long while. Went today and was greeted by a very sweet girl at front desk. Then met the massage therapist, Jayette. She is an incredibly awesome lady and super massage therapist. That was my first experience with Jayette and I already feel like she knows me better than family. It was an fantastic experience. Therapeutic and relaxing. Very comfortable.

La
Review №81

Appointment confirmation is timely. Front office desk support is friendly and that is all before you even get to the amazing massage by Rachel who carefully listens and adjusts her rotations based on your needs. Her focus and blend of massage and stretching to focus on my problem areas vs a predetermined rotational program make my visits a must. Highly recommend!

Jo
Review №82

William was amazing and kind! Thank you for a great experience!

As
Review №83

Had Nicole for the first time today for a massage session. Also added on the cupping enhancement. Both were amazing and I will be getting these services again! Still feel great hours after my session!

Li
Review №84

Received a 60 minute massage from Mary. It was an excellent massage. I receive massages regularly and have for years. I’m looking for a firm massage, and that’s what I received. Check in and out and ambience was also nice. Plus, since I’m a Massage Envy member, the price was great, too.

Or
Review №85

Mar was awesome. Would go back.

ka
Review №86

Janette was a very thorough and good masses. She was very personable and enjoy to talk with and made you feel at ease. The ladies at the reception desk were polite and helpful. I also got to see one of my favorite girls while there[a personal friend Ahna Lewis). It was a very nice experience .

TE
Review №87

Ahna was fabulous! I had the microdermabrasion treatment. She did such a great job explaining the process to me upfront and what to expect after the treatment. She even checked to make sure all the products were gluten free for me. Thank you for a wonderful experience!

De
Review №88

I had never gotten a facial before, so I really didnt know what to expect. I was very pleased with the experience! Amber was fantastic & very professional. She put me at ease immediately and she has golden hands. I will definitely return for another treatment!

Su
Review №89

Amber was excellent I thoroughly enjoyed my facial.. I was totally relaxed. She did not rush through any part of the process and her massage techniques on my face, neck and arm were superb. She is very knowledgeable with the products and suggested some maintenance procedures I might like to try. Amber will be my go to for facials going forward. Thank you again Amber :)

Jo
Review №90

William was a fantastic masseuse who gave an excellent deep tissue massage. Can’t wait for my next massage by him

Es
Review №91

You use to offer hot towels after or during massage need to get that back, if you booked with one therspist and she cant be there we need to know that because we may not like who you put us with

Ja
Review №92

I am usually not one to leave reviews… BUT DANG my back and shoulders have never felt so good. I started coming to massage envy for about two years ago and I’ve never seen Brandon before. HE IS AMAZING!!! I have scoliosis and severe back and shoulder pain and I’be never had such relief in those areas in my entire life. I could cry. 10/10 recommend seeing Brandon and the rest of the staff!

Ga
Review №93

William in the Hixson area was amazing today. I also love the cleanliness and attention given by staff here.

An
Review №94

Eilese was fantastic. Great technique & attn to areas of need.

Le
Review №95

Nicole is great all the way around...both in technique and her personality. Thoroughly enjoyed my experience today.

Ki
Review №96

Wonderful experience. Really good customer service and extremely professional.

Au
Review №97

She explained everything step by step and how to do the after care. She also gave good suggestions on future services.

Ma
Review №98

Amber who is the aesthetician gave me a facial and it was the best . She is very knowledgeable when it comes to products and always gives an explanation on why it is good for your skin . She is very passionate about her job. She asked me how does my skin feel as she is working to ensure my skin is not feeling irritated or burning from any products! She is truly the best ! Please see her if your going to get a facial .

Eu
Review №99

Amber made the experience of my first facial amazing! She was very personable and enjoyable to talk with! She had great information to offer for future visits ! I would recommend her to anyone and will definitely be back again! Great job Amber!

Ch
Review №100

Jessica is amazing!! Who knew 90 mins. could be so short. Such a great facial and so relaxing.

Gw
Review №101

Aah is very professional and he is great. Very kind.

ca
Review №102

Great massage with Benjamin. He was able to release the muscles in my neck and shoulder. When I left, I could move my neck more than I have in years.

ja
Review №103

I am new to ME and I have nothing but positive things to say. Mary was my massage therapist and she was very professional listening to my concerns and specific needs before getting started. The quality of the massage was phenomenal and addressed every problem area that needed attention. I am so pleased with my experience!

wo
Review №104

William Martin did a great massage!! Highly recommend 🌟🌟🌟🌟🌟

Be
Review №105

Ahna did a fantastic job with my facial. She was very relaxing and informative. I also had a massage with Mary on that same visit, Mary is beyond compare on her massage technique. She is hands down the best massage I have ever had and I continue to book with her.

As
Review №106

Aurora is the best massage therapist ever! I highly recommend her. She uses good pressure and her massages are very therapeutic. I’ll be glad when the neck warmers come back in the relaxation room!

St
Review №107

REVISEDHad my 1st facial with Massage EnvyMy anesistatist was Ahna. My friend and I were in the couples area (Hixson is the only 1 in our area to offer the couples facials due to the water bowls). Ahna used Marini product smelled so good. I was considered about an aging spot I have and some dry skin and redness on my nose and cheek area.. after getting relaxed she had cleaned my skin looked for any skin damage my age spot at my hairline showed and the dryness around my nose. ( I had been on the river and pool 2 weeks prior 1st burn of season) was the only thing she really needed treatment otherwise at 50 my skin was perfect. Recommended the Marini brand it was most sensitive. My skin felt amazing afterward. So soft. Ahna was gentle and let me relax during my facial but afterward explained what I needed to treat my skin. I know my friend and I will be back for more facials. I am a member for body message and facials, getting the discounts when I need extra services during the month is a plus.**Since my review I have been advised thier interest is to get as many people in. When you check out you are asked if you want to leave a tip and told what the normal tip is very rude about it**

li
Review №108

It was clean and they were very friendly. My appointment was for a 60 minute massage. The room was nice, didnt care for there choice of music it was like a funeral home would play. I entered the room at 935 and at 1010. The MT told me to take my time getting dressed so it was actually only a 35 minute massage. Not sure as to why. As for the massage its self. She mainly massage each rib never even touched the middle of my back. She used 2 finger most of the time which was not relaxing at all. I didnt enjoy this massage at all Ive have many other at other places and they were absolutely wonderful. Not sure if this is just how they do it or if there was a miscommunication. So my advise would be to clearly make it known what you want and how. Also I would make sure got a 60 minutes from the time you entered the room.

Br
Review №109

Benjamin is amazing !! He is so therapeutic!Raylon did an absolutely fantastic job on the dermaplanning and eyebrow wax/shaping - I am now vacation ready!

Ch
Review №110

Go see Katelin at message envy Hixson for your facial needs.

Do
Review №111

The team here really is top-notch. Great front desk staff and great massage therapists make for an overall pleasurable experience. I am thankful to have less pain in my back, neck, shoulders, and feet because of them!

Me
Review №112

This was my first time at a Massage Envy & I am new to the Hixson area. I read the reviews & was a little unsure what to expect, but I was experiencing back pain & had received a gift card at Christmas that I wanted to use. I looked through the names of all the massage therapists on their website & like a shot in the dark, I booked with Mary. When I first arrived, I was greeted by Matthew at the front desk who was so kind & sweet. He was very professional checking me in & answered all of my questions. He then showed me to the serenity room where I waited for Mary. Mary came & got me right on time & we discussed what brought me in for my massage & the specific areas I was hoping she could focus on. Mary did not disappoint !!! She did an amazing job & her pressure was perfect! Not only was this one of the best massages I’ve ever had, but also one of the best overall experiences! Afterwards, I inquired about the membership program & eagerly signed up for it without being pushed or pressured about it one bit. Matthew thoroughly explained everything about the membership & patiently answered all my questions. He even recommended other massage therapists with similar skills, in case Mary was unavailable when I wanted to come back. I highly recommend this location & last night had the best night’s sleep that I’ve had in almost a year!

Ad
Review №113

Mary listened to me carefully and addressed my problem areas on my back and neck! I enjoyed getting to know her and so appreciate how well she addressed my problem areas following a couple injuries. She is professional in how she does her job, but very welcoming. I look forward to my future appointments with her.

Lo
Review №114

Heather always gives an excellent massage!

Su
Review №115

My recent facial appointment with Raylon was perfect. She is professional, kind and friendly. I enjoyed my facial and scheduled a microdermabrasion that I was also very pleased with.

Ja
Review №116

The only complaint I have is that I paid for a 90 min massage. We started on time at 4. But at 5:20 it ended. I’m just not sure what happened to the other 10 min I paid for. I was dressed and checked out by 5:24 when they ran my card so I could apply a tip.The therapist was really good!

Do
Review №117

My facial with Ahna was wonderful. I have just completed 6 months of chemotherapy and my skin is very dry as a result. I chose a moisturizing facial and it provided what my skin needed, and was very healing for me.

Ta
Review №118

I get great massages and stretching sessions. Staff is always friendly.

Bo
Review №119

Aurora is awesome...professional and knowledgeable! She always listens and works out any problems I tell her about. I look forward to seeing her for my massage every time I go to ME.

Sa
Review №120

My first experience went smoothly in and out no problems as I have a membership. Second time was much worse. Had me book it out over a month in advance. Then got no text messages (like every other ME does), No email. No reminders on booking over a month out. Got a phone call an hour after the expected time and I got a reciept email tho. Horrible place I will NOT be going back. That is extremely unprofessional having people book over a month then skimp me of 80-90$ for my session that you always have given plenty of reminders etc. Horrible place.

Vi
Review №121

Katelin was an amazing Estie! Very knowledgeable and answered all my questions! Loved my Nourishing Light treatment, it was very relaxing, the cooling globes were definitely one of my favorite parts! So glad they’re making them available to add on to any facial service!

Ch
Review №122

Mary is an amazing masseuse! She worked all of the kinks out with the right amount of pressure. Extremely professional and courteous! I can’t wait until my next massage!!!

Li
Review №123

Taralynn is the consummate professional! Always gives the best massage! Tracy and Keisha up front were very courteous - the atmosphere is always clean and calming.I do not care for your transfer charges for family members. I have been a member for approximately 7 years or more, never put my account on hold during Covid, but I am seriously thinking about canceling my membership. Not because of anyone locally - but die to corporate policies.

Me
Review №124

Sarah is such a great massage therapist. She is very technical when it comes to finding all your knots and stressed places. She makes great conversation but also gets quite when you zone out (and possibly snooze). I would highly recommend her!

De
Review №125

I am a regular customer at Massage Envy (5591 Hwy 153, Hixson TN). I go there once a week for facial. The staffs are friendly, professional, and courteous. Amber is my therapist. I am totally happy with the quality of service received. I can see improvement of my facial skin as a result of this service.

Ca
Review №126

I had an appointment for 6:30 pm.i got there a few minutes early only to arrive there and be told it would be another 45 minute wait. No one called me before I drove all the way there and the front desk person did not seem to care. Not making another appointment with them again.

Za
Review №127

Great person who understands how to take care of any body issues

cl
Review №128

My husband and I went on 2/21 and got couples massage. I forgot the names but I got a young male and hubby got a female. We were very pleased! Hubby is very tight and his therapist got all his spots. Mine did very well, focusing on all knots and easing tension. We loved them!

ma
Review №129

Jessica did great on the facial and gave great advice

Vi
Review №130

Always professional service here. Love Aurora. Weve been working together on a shoulder issue and she is great at focusing on problem areas. Always very professional and courteous staff.

Mo
Review №131

Receptionist was sweet and massage therapist was friendly but massage was very unpleasant. I was ready for it to be over long before it was. I specifically said my legs and calves had been bothering me and they were hardly touched and her hands were cold. The table was too hard and the room was chilly. The whole experience had a very corporate feel to it. I will not be returning.

Ju
Review №132

Aline gives an excellent deep tissue massage!

Br
Review №133

Jayette was very helpful, educational with how the body works and whats connected. She explains and ask questions as she massages dfferent areas of the body. I loved my time with her.

je
Review №134

Ive had good experiences and the membership is not only cost effective but keeps me focused on self care. I recommend!

Le
Review №135

As usual, Mary is excellent. She is the only massage therapist I trust to work with me while I am in physical therapy. She is at the top of her profession in my opinion. Massage Envy Hixson is lucky to have her.

Ca
Review №136

I was able to make a same day appointment. Ahna is so great; she explains everything that shes doing, and I leave feeling totally relaxed and refreshed.

La
Review №137

This was the second massage I’ve had from Mary. She does an excellent job. Worked out stiff and sore muscles in my neck and legs. I highly recommend her. Steve

Je
Review №138

Went there for a massage with my girlfriend, had the appointment set up for roughly 2-3 weeks. We had gift cards to pay with. Before going back we were told by the front desk clerk that $40 had been taken off the cards due to a cancellation. We advised her that we had never made a reservation in the past, and the money should not have been taken off the cards. She just said interesting, I told yes it was interesting. Then she stated that she would try to get the money back on the cards. But her manager conveniently was not in the office to authorize it. So she wanted us to pay the extra $40 on the assumption of getting a refund. This place is poorly managed, and a rip off! Find a better place to go.

Sa
Review №139

Ahna was very nice and professional. She answered all my questions without hesitation. I will definitely see her again and will refer her to my friends and family.

Ch
Review №140

Mary was fantastic…I’ve been a ME member for many years and have had a lot of therapists during that time. Nothing but the best from all three Chattanooga locations and Mary has now taken the top spot in Hixson…can’t wait to work with her again!!

Vo
Review №141

Hadn’t had a massage since COVID started. It was good to get a massage in given my recent back problems. Technician did an awesome job!

Ni
Review №142

Bailey does a phenomenal job! If you need deep tissue and are active in sports or fitness, I highly recommend you go to her.

DA
Review №143

Ahna was very informative and accommodating. She listened to my needs and worked with me. My facial was relaxing and I loved the way my face felt and looked afterwards!

Ke
Review №144

I just had my another session with Jayette and she’s incredible. I suffer with fibromyalgia and she is very knowledgeable about the condition and my session was catered to my needs. I left relaxed and very happy as always!

Gw
Review №145

Amber was wonderful…soft spoken gentle and explained everything she did. I had so many questions and she didn’t hesitate to answer all of them. I will return to her!

Ma
Review №146

Ahna was so nice. She had amazing energy and made me feel so welcome and relaxed. They also respected my pronouns here, which I find absolutely amazing. I felt so comfortable and welcomed.

Me
Review №147

Lotem is THE BEST! I have used several different places and people, but Lotem is where I always land. She is so thoughtful, kind, caring and funny! I never worry about how my massage experience will go when I have her. She has almost completely wiped out any muscle pain I have in my neck/shoulders. She really knows what she’s doing and it’s evident she loves her job! Thank you so much, Lotem, for always taking care of me! At

Sl
Review №148

Rob at Massage Envy in Hixson is the best massage therapist I’ve run across. He’s uniquely talented with a great personal energy, laid back, positive. I highly recommend him and will continue to book appointments with him.

Ja
Review №149

They don’t touch glutes.

Rh
Review №150

I had a chemical facial with Amber at the Hixson location. She is great. She is gentle and very knowledgeable. It was an awesome experience. I will do it again in 4 weeks.

Sh
Review №151

I received an outstanding facial at the Massage Envy in Hixon, TN. Ahna was outstanding, thorough and followed up afterwards to explain what was used and why. She made every effort to answer all questions and provided a positive experience.

Jo
Review №152

Taralyn absolutely is the best therapist I have ever had. Works the trouble spots that I always seem to have. She is amazing!! I won’t use anyone else.

Ka
Review №153

Ahna is awesome! Ive seen her for years now. She is so knowledgeable and precise on everything she does whether its a facial or microderm, etc. Ahna is very kind and down to earth as well!

Ch
Review №154

I liked the massage from the therapist, Patrick, enough that I signed up for a membership. I have a medical issue that massage is very helpful for, so being able to be seen frequently is a good thing. I have been coming here for a month without issue. However, after booking an appointment a week ago using their online app, I came in today to be told I wasnt on their appointment list. Weird, because I had the confirmation that the appointment was booked. Was told there were no openings until Monday and apparently, according to the receptionist, this isnt the first time this has happened. Im extaremely disappointed and upset that my time and gas have been wasted for nothing and there was no attempt by staff to rectify situation other than I Im sorry it sucks. Moral of the story, CALL THEM TO VERIFY BEFORE you spend the time and money driving all the way here.

Ma
Review №155

Very knowledgeable and great at his job!

Al
Review №156

We booked a couples massage for our first anniversary and went in only to find out they booked us for the wrong day. I had made the appointment the day prior, so I’m not sure what the mix up was. We were traveling so could not just simply “reschedule”. They gave us a voucher for a free massage which was the least they could do, but it didn’t change the fact that we were excited and looking forward to our first couples massage on our first anniversary and did not get to experience it.

ch
Review №157

Jayette is truly amazing! I have fibromyalgia and massage is the best treatment for me. Jayette is very knowledgeable about my condition and I rarely have pain afterwards, which is rare after any massage. In fact, my muscles feel more energized than ever.

am
Review №158

Sarah gives the best massage and creates an atmosphere of safety and relaxation like none other that I have experienced! So grateful for Massage Envy and for their commitment to excellence!

Ja
Review №159

Ahna is a great aesthetician. She’s always friendly and funny and her facials are so relaxing. My problem area is starting to look better. I enjoy my visits with Ahna every time!!Janet Lentz

Di
Review №160

Everyone is so very nice! I have had several different masseuses and all were good. Only reason for 4 instead of 5 starts is a painful experience trying their new stretching service. She went from zero to 60 when pulling, prodding and pushig...there was no warm up for cold muscles beforehand. My back was sore for a week afterwards. My Mom also had the stretch with a different person and liked it, so maybe it is all about who does your stretch.

Ro
Review №161

Mary did a great job and this was my first visit with her but definitely not my last. I slept better last night after my massage than I had in a long time

Ho
Review №162

My massage therapist Lotem is the best ever. She remembers me from month to month and keeps my body in check. Highly recommend her to everyone.

Vi
Review №163

Rob is very professional, friendly and is genuinely interested in his clients well-being. Always on time and courteous. I always feel better after my sessions.

Tr
Review №164

Has a facial by Heather today and it was wonderful! Her technique, thoroughness and professionalism really made her stand out compared to other estheticians. Thank you Heather!

Ka
Review №165

Very relaxing and the staff is very sweet!

Bo
Review №166

Taralyn did a fantastic job. Addressed all problem areas (neck/shoulders) during my massage.Very pleasant and professional!

to
Review №167

William is the best and so knowledgeable and professional!!

Ju
Review №168

The entire staff at ME in Hixson TN are wonderful!!!

Ch
Review №169

I called because I have money taken out to them for awhile. I stopped over 2 years ago and havent been back. Trying to get with them to make sure to check it out! Havent heard back. Does this mean I due some money or massages.They give excellent massages but had to end my session to financial problem . I hope they will help .

Ke
Review №170

Every time I try to deal with this location there is ALWAYS an issue! Last year tried to go to their location when I was in town with my sister and they changed our appointment 3x needless to say we never got it because my sister had to get home after we sat and waited. We were promised enhancements for the inconvenience but found out they were never added to our profiles. Then for my sister and brothers birthday I transferred two of my credits to them as birthday gifts only to get a message from my sister that they were CHARGING THEM! No one seemed to know what was going on, there was no manager to talk to as usual. I was assured MULTIPLE times I would get a call from the manager the next morning to make sure they were were refunded, transfer fees waived and enhancements were added... 4 days later and still nothing. Called and of course no manager and more false promises. Wish I could leave no stars

Ch
Review №171

Amber does an excellent job!

ki
Review №172

Ive been getting massages once a month for years and that was the worst massage Ive ever had. i have a spinal disfiguration called scoliosis that has me in muscular pain nearly all day every day. i go to get massages for relief and to work out muscle tension in my back along the sides of my spine. i told the masseuse this and she spent 80 percent of the time on my ribs shoulder blades and my tailbone/ high glutes. literally everywhere that wasnt along my spine and it was all painful because there wasnt hardly any muscle where she was digging into. it was just nerve and bone. i have a high pain tolerance because of my disorder and this woman had me wincing and i had to tell her to stop a couple times. i was not relaxed for the entire hour and left more stressed with more pain than i had when i got there. the spa did not require that i pay which was good on the managements part but their quality of staff i was very disappointed in.

It
Review №173

Riley did a great job working out training related tightness!

Ke
Review №174

Lotem, at the Hixson ME, is absolutely amazing!!! My muscles are always tight and challenging to massage. However, she finds the right techniques to loosen them and restore me back to normalcy.-Kendra

Te
Review №175

Always a great experience coming in and getting a massage and just being able to relax and also to relieve attention in my muscles. Aurora she is the best

mi
Review №176

So easy to set up appointments on line. Everyone is always so lovely and gracious. Rob is out of this world. Best massage you will ever get!

Br
Review №177

This place is amazing, the staff is friendly, they are concerned with your needs and work to make you comfortable. Being a member means a monthly massage and great low costs in between, not to mention if you are out of town you can go to any other across the country. This is my absolute taking care of me place to go!!!

An
Review №178

Great massage and very friendly staff!! Very relaxing but also therapeutic!

Al
Review №179

Will did a great job!!

St
Review №180

I had dermabrasion and facial with Amber. My skin is glowing, she did an amazing job, very professional and knowledgeable of products, I highly recommend.

Li
Review №181

I love Marisa! I had my first massage with her, and I’m gonna continue to schedule when she’s available :)

th
Review №182

Pretty cool i must say, not only do they upsell and basically hang up on you if you ever have to cancel a appointment not to mention atleast half of what the massage costs, they try and charge my account every morning at 9 am for double the membership payment even though i havent been there in over three months

Mi
Review №183

Eilese (Ash) is wonderful!!!

Ta
Review №184

Leslie is THE BEST! She moved from one location to another and although it’s a much longer drive, I go there rather than change therapists. A plus plus plus for LESLIE!!!!

Ti
Review №185

The front desk goes over my upcoming appts and makes sure I am on the book before leaving. Rob my massage therapist is simply the best!!

Rh
Review №186

Great deep tissue massage!

Co
Review №187

Aurora is the best. If you want someone who will work hard on your knots shes amazing. Highly recommended.

Ma
Review №188

Jessica is very knowledgeable in skin care and communicates well on products and procedures that she recommends. I would give her a 10!!

Te
Review №189

Mary is absolutely, hands down, the BEST! Shes super professional, extremely knowledgeable and provides an amazing service every single visit!

Ka
Review №190

Great relaxing atmosphere. Massage was awesome!

An
Review №191

Robert is my go to! Excellent masseuse, knows his stuff. Can easily adjust pressure accordingly. Very positive person.

li
Review №192

Jessica is great ! Must try her facials .

Jo
Review №193

Demanded I answer if I have been covid vaccinated or not. I declined to answer. They told me I have to so I canceled my membership. I don’t have to answer that and neither do you. 99% survival rate for covid and our mask mandate ended months ago. Don’t live the lie. Freedom is worth fighting for.

Da
Review №194

Everyone was very pleasant and easy to work with Amber did a great job with the facial and I would recommend her

sa
Review №195

Heather has to be the best massage therapist by far.

Ca
Review №196

Absolutely amazing service and it has got to be the best message I have had in my entire life! Patrick was my Masseuse and recommend him 100%, you will not be disappointed!

Ja
Review №197

I will never step foot in there again. I got charged $180 for a massage I never had.

E
Review №198

I was so pleased overall that I could not imagine NOT applying for a membership! I am looking forward to many more healthy experiences at Massage Envy!

Sh
Review №199

Mary is an excellent therapist

Information
15 Photos
199 Comments
4.7 Rating
  • Address:5591 TN-153 Suite 132, Hixson, TN 37343, United States
  • Site:https://locations.massageenvy.com/tennessee/hixson/5591-highway-153.html
  • Phone:+1 423-877-3000
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–9 PM
  • Sunday:10 AM–7 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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