Said online they close at 7. Went at 6:20 and the door was locked with a closed sign on the door. It’s unprofessional and not good for business to not follow business hours. Love the people and love the store but that’s not a good look.
10/10 HIGHLY RECOMMEND!! Great prices! Great variety! You wont be disappointed, I promise. I wanted to save money from buying adisposable vape every week or two. I was even more undecided on what kit Id want after searching online. I had no clue a vape had so many different parts to choose from. Their employee was awesome. He answered every question I asked. Showed me what to do with the different parts of machine. His help make my decision super easy.
Im a regular here, and I love it. They have a heavy focus on tanks and custom flavors. Almost nothing for RDA folk like me on the hardware side, but the custom flavors are amazing. Also, have you ever been to a mom and pop store? You know how the staff remember everyone and are super excited and nice all the time? Yea, thats the staff here. Love this place.
I am so impressed with the customer service at this place. I have gone in and worked with Sierra twice now and I just want to rave at how wonderful she is. She is patient, knowledgeable, helpful and so very friendly. Will definitely be using elk river vape shop exclusively for the above reasons. It is so hard to go to an establishment these days and find someone with these qualities.
Great prices, wonderful tasting liquids, and a great variety. The staff is very knowledgeable and friendly! The only thing I wish would change is that the testers should actually work. When using the ones they have now, there is never a cloud that comes out after trying it. It makes it difficult to truly taste the liquids. Other than that, its a fantastic store and Im glad that they are growing!
I dont understand why there are any negative reviews of this store because I love every single staffer who works at this shop. They have awesome pricing and their mark-up isnt outrageous, unlike other area retailers, which is one of the many reasons why I love to walk in there on a weekly basis. I, for one, am happy with my Elk River experience.
Absolutely love this place! Its basically the perfect little vape shop! The employees are all very nice, helpful, honest and straight forward! Plus their prices are EASILY the best around!! ☺️☺️
This place is my stop for vapor supplies. Staff is talkative, engaging, and all around fun to interact with. Its small enough that it isnt crowded and you get full attention from the staff, if but a short wait when theyre helping those already here because they know its an awesome place and arrived before you did. Rarely more than a 2 queue ahead of you. So its still short wait if one at all.Their liquid is excellent as their service. This is my number one pick for the vaping supplies in Huntsville.
Only place that I go for vapes and oils. Staff is incredibly friendly and very knowledgeable. Prices arent bad either and they make a great vape juice in store. Thats what I get every time I go there.
They are always very friendly and knowledgable.I love the seasonal flavors and specials they have.I typically walk in buy two flavors I want and one they recommend and it has always gone well.Most reasonably priced Vape Shop in town as well.
The woman and younger woman running the shop are very friendly, knowlegable and helpful. After a conversation about my minty desire, they set me up with Winter is Coming, which I am currently enjoying. When I return, I am certain theyll help me reach my goal with a custom blend.
Lovely people! I have been coming here since they opened . I have bought all my vapes here and no problems! Great juice, amazing prices and excellent service :)
Horrible! Do not buy from them! They deliberately and blatantly lie saying the government passed a law they cannot take any returns. Insulting the intelligence of their customers. THEY sold me the right stuff during the sale conversation but BAGGED the wrong items and refused to make it right both times. The first was the oversized batteries for the charger and vape also in the bag! Another time, the model was said to go to 100w and it didnt, they refused to even trade like they sold me the last lemon thats been on the shelf for a year collecting dust. Lastly, after a ten minute conversation close to closing time, on my need for a coil that goes to 100w, I get home and waddayaknow ....60watt at best, 80watt limit. I chalked it up as self inflicted because I know better than to stop there. Theres not another vape shop in the vicinity (over Chapman mountain) so they kinda get by with getting one over on us. Hmph
I don’t suggest anyone to go here. Yesterday I purchase my husband a new vape which did not work and was leaking all over. Took it back to the store today and was told that it might be the coils and to just come back Monday to purchase a mesh coil which might work. Another employee there stated that the vape we purchased has had several complaints. We left there without them even trying to satisfy us. We will not be back! I hope this helps someone 🙂
All of the people I’ve met that work up there are really nice and know what they’re doing. They’ve got some really good juice as well. If your ever in there and Ciara is working your in luck, she’s the best!
I prefer service and product from Kicking My Habit. It is all around better at Kickin. If You wanna save money and dont care about the quality of your juice then they are alright.
The people here are fantastic. Faith and Sierra are two of the nicest and best people Ive met. They are always willing to help me get exactly what I want or need and they really know what theyre talking about.
Great juice, mods, deals, and more. If youre looking to buy a mod or vape juice, dont go anywhere else but here. Youll save loads of money and get better product. New to vaping? Chloe is great at figuring out the perfect first vape for anyone. I would recommend checking this shop out if you havent already!
Good prices and they stay current on the latest products. Ive had nothing but good experiences. They only sell house juice, but its good quality and with s ton of customization options
Would give them 0 stars if I could. They sold me a device that did not work. I tried it right after buying it before I even left the property and it didnt work. The woman working told me it just needed to be charged. I charged it for over an hour and it still didnt work. I called them back and they said their policy is no refunds or exchanges (even on non working products). The woman was incredibly rude and tried to tell me walmart has the same policy ( they dont. No store I know does). I asked for the manager to call me but she didnt. Called their other store in Fayetteville left a message for the owners but they did not call me back. Called the Winchester store back when the manager was working and she was rude and refused to help me. She called me a bully because I demanded my money back for a non working product and told her her employee was rude to me. She threaten me with legal action when I told her I was going to write a negative review of my experience .
Awesome vape shop. Great deals on mods and the best juices around. I live 4 minutes from another vape shop in town and live 20 minutes from elk river. Til this day I would much rather drive the 20 minutes to get my Juices and any other vape supplies
I stopped by this morning to get information on vape products. I was ignored by what appeared to be 2 employees one I could see the other one I could only hear. All it seemed they cared about was having a conversation about covid with someone I assume was a customer. If I could give zero stars I would.
Staff is very friendly, in my opinion flavors are hit or miss, but once you find the ones you like the juice is affordable and easy on the coils
Fantastic customer service, amazing prices, and hands down the best juice I have found in all of Huntsville and surrounding areas. I am definately reccomending to all of my accolades that vape!
Great people, great prices, knowledgeable employees. The custom blends are really good and reasonably priced. Highly recommend this place to anyone!!!
This place has the best prices, deals, and service. Their juice is good quality and made to order.
Great shop. Very helpful and friendly staff. Staff is very knowledgeable. Awesome prices too!
Wonderful people great service good prices. Very helpful and friendly. I recommend to everyone to visit this store if you are a cloudchaser. 👌👌
$5 minimum on credit or debit card purchases... Kinda ridiculous considering the shops markup... Overall, not that large of a shop and they seem to carry only the standard brands similar to eco smoke.... Not really sure Id drive outta my way to shop here.
If you have any questions just ask they are very knowledgeable and are great with someone new to vaping.
Great Prices! Fantastic Service! Highly recommend to anyone who vapes!
Great place for vaping products! Friendly staff and good prices.
Staff is super friendly! Product selection is very limited.
I love this vape shop they are amazing and the people that work there are very nice.
Bought a battery 3 hours ago didnt work with my cartridge but did with theres so there was nothing they could do for me. What a rip off. Dont go here.
Great place, always great juice and wonderful service. Highly recommend!
Friendly employees & great prices. Paying 1/2 what i did at bigger name store.
Outstanding customer service, very knowledgeable about their products and can even assist with some that arent.
They have the prices. They have your flavor. Great ppl. And have the knowledge for what you need
Our new favorite shop! friendly staff excellent products....
Great selection for such a cozy location! kind service
This is the only place I go. Love it. Also great prices.
Always a great experience. Staff is very helpful.
Great place and great prices and Nice Friendly Staff.
Best place to find your vaping and smoking aids better electronic
Very helpful and knowledgeable. Great prices as well.
Great service will definitely be back time and time again!!!
Love this place. Go here very often.
Staff is knowledgeable and very helpful...love this place...
Quality house juice with good prices .
Friendly staff & great prices
Wonderful people, great juice.
Very friendly and great prices!
There always greet u with a smile.
Very nice and helpful staff.
Favorite place to get vape products
Nice and courteous people.
My go to vape store
Good prices
Great prices
Great service
LOVE THIS PLACE
Great service