This store has sky rocketed in price. Much like everything else but when its just a day out browsing clothing and whatever it makes it impossible to impulse buy just cause a single screen printed shirt was 30$. However the store was clean and nice to look through.
Wow, what a fun shop. Tons of stuff to look through, from clothing to all kinds of jewelry, vape/CBD products, books, and tons more. Honestly, I think you could come here and find a gift for literally anyone if you looked long enough. Everything seemed reasonably priced and the staff were very helpful. If you dont know exactly what youre looking for theyll give you suggestions. Definitely worth a stop.
Used to be the only place I would go to buy my vape accessories until today.been trading here for years and all of a sudden they hire a new guy to work in here with a pissy attitude and short ,never had to show id until today,im in my late 40s and look it with my white hair and my 27 yr old daughter and her husband.we were going to spend a couple hundred dollars for our needs but after his attitude we left buying nothing ,there are too many places around to have to accept his attitude.i wont trade here unless I call ahead and know that kim is working,kim is the manager and treats everyone with respect and the only one I will deal with from here forward or ill simply go elsewhere.we came down from fayetteville just for this and now we will go back there to get our supplies.
Have been going to this shop for yeeeeears. Easily one of my top 5 places to shop in Huntsville. I go to get all of my vape related stuff, and their incense selection is Top Tier!!! Staff is cool and extremely helpful and knowledgeable about their products. 5 stars, every time
#coolest store in Huntsville#the atmosphere was laid back wonderful cool they have everything jewelry clothing games hats herbs and spices spells books thats fine. 201 get a 200-word posters old movie posters cardboard cutouts incense wide variety of incense some of the best smelling incense youll find in all of Huntsville they also have locations in Cullman Decatur and I think mobile maybe Ive been to the one in Cullman the people that work there are very informative about the craft large variety of smoking utensils for hookahs a lots of glassware furniture smoking devices such as vaporizers for vaping vape juice a wide variety of vape juice one of the largest selection of mods on hand tanks coils and so many flavors of juice they carry mods from all the major companies smok vaporesso which is hard to find in most stores voopoo iJoy just unbelievable at all the variety of things you can find at the store you can find a gift for all and your family coworkers from gag gifts to sincere gifts for all you who are looking to an alternative way of getting your nicotine vaping is the way to go and zero gravity is the place to buy your supplies
Helpful employees even though I know I made them uncomfortable.. I did that on purpose just to see how they handled a 40 something with all kinds of questions..I felt as though they thought I was either a secret shopper or undercover police..lol....They were great especially the young gentleman that helped me out..
Bought a huge pack of incense at half price and a 5 pack of vape coils. They had exactly what I wanted. The service was excellent and personal. Even got points on the sale! Been shopping with them for years!
Lots of variety, grab bags, tess, stickers, necklaces, you name it, they got it
I have not to this business in over 7 years. They were still in Pratt Ave. the last time I was there. The store itself is very large and well stocked. This really cool store has a little, or a lot, of everything. The staff was super friendly! I was greeted as soon as I walked in. Conversation was easy and welcomed. The staff was knowledgeable about their merchandise. When I find myself up that way again I will certainly stop in again!
The young lady who waited on me was very nice. But she didnt have a way to a tally of everything accurately. I picked several stones that were 2 for .99 and was charged .99 each.
1st visit here last week and the employee was so helpful and knowledgeable! Very inviting and she spent time answering my questions and truly listening to what my needs were! Wish I’d stopped in sooner!
Our go to for vape related products. Me and my wife love the discounts especially the vape juice thats on sale.
Had in stock what everyone else said I would have to order online.
One of my favorite stores ever! Awesome smoke accessories from a wide range of prices. Ive bought a couple pieces from there, one in the low price range and one of a little higher value and have been very pleased with both, and the price Ive paid. Staff is super friendly and knowledgeable, and best of all, they have the best collection of band tees, MOST that I havent seen anywhere else, and not just the typical stuff you see at hot topic and Spencers... wish I could give 10 stars!
Loved it when it was in 5 points area. It took me awhile to find its new location. But its got great stuff, nice selection of clothing & stuff. Then theres the jewelry & other things. Love the bigger store, clean and not crowded so shopping is easier. The staff is polite, efficient and know their merchandise well.
I liked the shop until I needed to bring something back. Bought the wrong brand of refills. Day before. Unopened. With reciept. Wouldnt exchange them for correct ones. The girls really werent that nice about it either. Be sure you buy the right thing when you go in there.
The store is clean and well-kept. Theyve got plenty of cool shirts, pipes, eliquid and other neat stuff. The staff is super friendly and we experienced some awesome customer service by a guy who helped us pick out exactly what we wanted and had tons of patience while we were trying to decide. I cant emphasize enough how great the staff is!! They are a bit pricey but nothing not to be expected at a local shop with cool stuff!
Best head shop in North Alabama! Super helpful employees and great selection of vintage band shirts! Definitely a must when in Huntsville!!!! I loved it,and cant wait to go back!!!!!
Everyone knows that all shops like these are “all sales final” if you buy the wrong item, size, flavor, well that’s on you- as it should be.With that being said I recently bought a *brand name* piece of glass here that was not cheap. Being brand name I didn’t think to check the quality of the glass, my fault 100%. Never again will I not inspect a piece of glass, no matter what brand name it is.When I got home to use said piece of glass it was absolutely full of small air bubbles in the bottom of it. Anyone experienced with glass knows what that means. I immediately went straight back to Zero Gravity and was told all sales are final. I spoke to the manager and my case to her was I understand all sales are final, and I support that, but for a defective item (not wrong size item, wrong flavor etc etc) was there not a policy in place? She told me no- I then asked her was there anyway she could reach out to the next level of management and see if something could be done. She didn’t take it personal, get offended, or say no. She actually did it, and you know what? I was able to resolve the issue for the defective item.This is how you run and manage a business. Major kudos to the manager for being willing to escalate the situation even while being challenged. That is so rare and it honestly blew me away when she agreed to reach out to the next tier of management. This is why I shop at ZG, and will continue to shop here. 10 out of 5 stars.
Extremely knowledgeable and wonderful staff! Kim is amazing! Ask for her if you need help! She helped me get exactly what I was looking for and it was cheaper than a lot of the other places around! I am very happy with my visit there and I will definitely be a return customer!
Huge place full of cool finds of all sorts. The staff goes above and beyond to be as helpful and informative as possible. Good prices and great stop for folks new to HSV, they have great recommendations for local venues/social gatherings. Tammy in particular is great.
Very awesome store! The staff have lots of personality and helps us out a lot. They let us buy an iguana figure off the wall even though they werent sure if it had a price or anything. Been coming here for years
I placed an order and was told it would arrive in one week. When I called to see if it had arrived I was told maybe, maybe another week. I shared with the lady i was speaking with the temporary Vape I paid for did not work for me. She went on to explain why it should work and offered NO alternative. She actually stopped talking completely. In the past the service has been fantastic. I will not be returning to this store and will donate the liquid. I still believe that good customer service exist.
Decades old Huntsville business that is a go-to place for locals featuring vape, smoke and hippie merchandise. This store is a treat to all your senses. Decorated top to bottom with memorabilia. These gals run an awesome store and are very knowledgeable.
Rude customer service and weirdly high prices???? The main thing they had in there was actually a pretty decent selection of printed shirts but most were like 20$ but looked low quality I wouldnt have paid over 15 for them. No one was inside the store maybe one employee and she never even greeted us or asked if we needed help. Then when we finally asked for help we were talked down too really they did have a too cool for this vibe it was weird. Wont be back
I love this location zero gravity. When you walk in everybody is so polite and very talkative but in a friendly way. They help you find anything you need and are glad to help. They have a great selection of jewelry, clothing, and vape needs.
Its everything you can imagine under the sun! This shop has it all and is totally awesome. Tons of merchandise, clothing, incense, pipes, hookahs, and much more. The word Awesome comes to mind. Good atmosphere, great music and employees are young, hip and know their trade!
I absolutely love love love zero gravity the employees are so courteous and kind and always willing to lend a hand to help you find what youre looking for. They always have good suggestions for me and a very friendly and make me feel at ease when I walk in. They have great prices on all their stuff and their clearance items are just outstanding. Thank you for providing us with a wonderful place to shop.
If your allergies cannot tolerate incense then you wont stay in there very little. Everybody was nice and they had a good selection of stuff.
Great service and knowledge about vape products. And they carry my favorite hard to find juice!!👏🏻👏🏻👏🏻 Not to mention the coolest band t shirts around. Five stars ⭐⭐⭐⭐⭐
I cant get enough of this place. The workers are amazing and the atmosphere is always fun.
The best place I can even think of for all of your witchy, creepy, and geeky needs! I wanted to buy everything in the store. I love my obsidian necklace and it was affordable as well! They also sell self defense tools like the cat keychains and pepper spray, ladies!
I stop in from time to time just to see if they had any good gauges I like, which they didnt. Then I went to the back to look for a piece to my pipe, they didnt have that either. Zero Gravity has a lot of cool stuff but never what Im looking for 🤷🏻♂️
Zero Gravity is the coolest store around. They always have the coolest jewelry and Ts that I know of. The sales people are awesome and know their stuff on the products that they carry. I make custom jewelry and when i have a design in my head Ill go there and find just what i was looking for.
Cool place, but staff is only friendly to regulars or their friends. I come in pretty often but never get treated with the same energy. The one in Decatur is way more invested in their customers new and regular.
Some cool stuff, all of it is over priced. I think I would have liked this store more in my teens. You can buy the same kinds of clothes and more on gypsy rose. Fun to browse. I got a neat greeting card.
They have some cool & unusual items. And the items are very pricey. Juice for eciggaretts is reasonable. There are a few employees who give outstanding and exceptional customer service. And a few who dont. Beware of their return policy! Ask questions about returns before you purchase !
I feel like its changed into a completely different store since they switched locations. It feels like they dont have the same awesome things that they used to when they had the old store. Am pretty disappointed with it now.. but the clothes are still cool, they still have some good items for witchcraft, but it feels like its turned into more of a teen shop rather than a shop where people could go and feel comfortable buying the things they cant get anywhere else. I always feel like people are watching me when I shop now... and when I look - they are. Pretty disappointed with the new shop.. I dont think the employees intended to make it like this, I feel like it just happened.
We shop at zero gravity often. We know they close at 7:00 pm. We spent over $100 and was going to spend close to another $100 but unfortunately we were rushed out of the store. The employees had a horrible attitude and it was very obvious they were more concerned about closing the store instead of making the sale. It was only 6:50 pm and the female employee said were closed so if you could hurry , that would be great.. absolutely terrible customer service. I work in the customer service industry. If I have a customer come in near closing time, I treat them no different than the first customer of the day. ...The male employee was very courteous, helpful and I wish he would have completed the sale. I Live in Huntsville but Next time Ill drive to Decatur if I want to shop at zero gravity.. Very Sad.
Kim and Sammy are always awesome they are always in great spirits and go out of there way to make sure you helped and satisfied ,if theres something they dont have they will call other stores and get it delivered. Thank you for your extra kindness
I came in looking for my first hookah and Tammy gave me everything I needed and even took the time to explain everything to me. The prices were also great!Best customer service I’ve had from anyone in my 23 years of living! Highly recommended!
The lady with the red hair that keeps changing her color and tattoos. Has a extremely bad attitude. Every time I come in there she always has something nasty and borderline rude to say out the side of her neck. Shes one of the girls in the photos provided. However the other associates in there seemed to have a level head and have good customer service skills.
Place is always awesome, great selection of juice and the employees are F@~king the best. They are like best friends to everyone who walks through the door. They joke and they kid which makes it an extremely inviting atmosphere.
I experienced great service and detailed instructions for using the products that I had an interest in. Ill definitely be back! Its much more customer friendly that dealing with the guy with the cowboy had at their biggest competition on Jordan Lane. Just my 2 cents worth. BTW, the products that I purchased worked perfectly and allowed me to pass a job requirement. DEFINITELY worth the $. I also purchased a small tobacco grinder that works great for $5. Will be back!
They have a lot of graphic tees and band shirts. Very eclectic choices for all occasions.
HUGE store compared to the last time I was at Zero Gravity years ago. Their body jewelry is reasonably priced compared to other places locally. I cant speak for prices of anything else because I went there just to get a CBR for a piercing. Staff was friendly and helpful enough.
When I walked into the store. No one ever greeted me. The staff was too busy talking with friends I am guessing. Maybe they were customers. Idk. I had to interrupt their conversation to get assistance at another counter. Once I did get help from a gentleman by the name of Cody. He was very informative. I will not be going back to this location.
No one spoke to me the entire time I was there. Not even when I walked up to the counter. This store is a far cry from its beginning on Pratt.
I just would like to say That I have been coming in the new store since it opened and there are two people who has went above and beyond to help with whatever I needed! A big shot out to Kim for helping me and my husband! You know your product well and I look forward to coming in the store because of you! The second person is Rachael, Very helpful and sweet. Zero Gravity you have two employees that make it enjoyable to come in there! Thank you for a pleasurable experience! :) See you next friday :)
Just got home from there. They are so helpful and educated on their product.I was quite satisfied when I left but became ecstatic once I tried the product which was everything she said it would be. You have gained a new customer
I love Zero Gravity! Its my go-to place for incense, stones, and other stuff. They have a wonderful selection, and I could spend hours in there. The staff are really chill, and helpful. I cant wait to go back!
Operating as usual. You do have to wear a mask.Every employee Ive dealt with has been extremely helpful and knowledgeable. They all seem to enjoy working here and it shows in their attitudes and costumer service.
15 years ago zero gravity was able to have a certain ego about themselves due to the fact that they were the only place around that you could find particular items, however those days are now done and over. The fact that the poor customer service that is offered by one particular employee (no names to mention, but I’m pretty sure you know who you are Rainbow Brite) I believe that I will go elsewhere to the several other options that are available and much better on pricing and customer service.
The store is cool but the staff is so RUDE! You have a super cool job and you think youre better than us, we get it. Would it kill you to smile? As soon as I walked in the woman asked me what do you want? Seriously??
Got a clearance T-shirt for five dollars which I thought was a wonderful day and I also got some earrings with the teeth on them it’s very cute, employees were very nice and helpful and patient even though I was in there until almost closing time
My favorite smoke shop. Tons of pop culture clothing and accessories, lots of pieces, incense out the ass, and all kind if house decorations. The band shirts are a little pricey, but most of the pieces and equipment is rather cheap. They also carry top shelf smoking equipment for reasonable prices. The people are friendly and always willing to help!
Great selection of e-cigs and merchandise for 60s and 70s grateful dead type stuff. My girlfriend loves that stuff so this is a great place for me to shop for presents and such.One staffer--a female, however, is ALWAYS Rude to men. So rude in fact, I havent been back. But other than her staff is great and friendly and helpful. Avoid the tall tan staffer. Shes cruel to guys for no reason.
For being a brick and mortar, the prices are not bad, less markup than I normally expect to see at a smokehouse. Good selection and the employees are willing to take time and help you find what you need. Would recommend.
Be careful buying here, they won’t take any returns. I bought $100 worth of whipped cream chargers that were defective and they wouldn’t even let me return the unopened box or get a store credit. I spent a lot of money in this store for merch, vape stuff, etc. and am a regular customer but they still refused to do anything to make it right.
This place has awesome merchandise but their prices are WAY TOO HIGH and the staff is super rude. Ive started ordering the same type of merchandise online just to avoid these people. One time I walked in there a few minutes before closing and this one guy was literally yelling across the store that they were closing and we should get the Hell out. I knew they were closing and only needed one item but thanks guy... I wont be back.
I have been to other similar shops in the area, including the Cullman and Decatur locations under the same brand, but i will go out of my way to go to this location if i need something they sell. They dont do refunds or exchanges (Im guessing because of a combination of state and federal law, not to mention insurance liability) but the sales staff works hard to make sure you dont need to. They sell good products, keep them in good shape, and the staff have extensive product knowledge which helps to ensure you get exactly what you came in for. Talk to Cody about vape products, Tammy about the magical bead curtain products and know that Mel is completely amazing in every way and if shes mean to you its cuz you need to be nice. 5* strongly recommendExcellent value, inclusivity, friendly service, covid compliance, clean, well ventilated and handicap accessible.
Dude, I legit love this place. GOOD prices. You wont have to spend 30$more than intended. It not some greasy dude trying to steal you money. The people are super inviting and helpful. HUGE liquid/smoking device selection. Its a pretty great one stop smoke shop
I have been calling local vape stores in search of a skrr-s replacement glass. I had already called several places that just told me to come in. But when I called zero gravity they were the first ones willing to take a sec and see if they had any in stock. They did. At a great price as well. Definitely will be going back. Highly recommend. Bravo!🥰🥰
Very friendly and somewhat knowledgeable staff. I just wish they had a better return policy when you happen to buy junk! It really isnt right.
I’ve been going here for years and today was my very last time. Zero Gravity will never see another penny of mine. Absolutely TERRIBLE customer service. And if I’m not mistaking, this is a local business, not a chain. Your customers are how you stay open so be mindful of how you treat them.
New store looks great and had a nice new pair of plugs for my boyfriend. Staff was friendly and helpful. Would recommend to you and will bring my business back.
I always have top notch service. Im always able to find what I need. Plus the little cutie with Bettie Page bangs and cat eye glasses is always the sweetest and very helpful. She helped me get the perfect gift for my boyfriend.
Great shop. Very good selection of products.
They have good glass and interesting odds and ends. However, their employees are beyond lax and generally rude. I get the creeping suspicion that they dont even want customers to come back because it makes their job easier.
I love coming to look at the knife selection. My wife loves the selection of vaping products. Definitely a return customer.
I have never had a problem at this place. I think previous bad post are ones that have no patience that rated this place a 1 star. I dont expect someone to speak to me every time I walk into a store. What I do expect is great customer service and I have ALWAYS had great customer service here. There are times I have had to wait my turn and sometimes it takes a little time for someone to get to me but ya know what, I am not giving this place a bad rating. Its called patience... I am a very frequent customer. They have a great selection on Vape juice and they are very knowledgeable about their products. They have a great selection on all kinds of neat stuff... I highly recommend this place! Now to go and buy more Vape Juice... See ya soon Zero Gravity Peeps!
I haven’t been in zero gravity for almost 5 years(moved out of state). Went in last Wednesday 7-22-20 to get a new vape mod and juice. Cody was helping and as always was friendly! Not really thinking I just told him I’d take 1 battery and I’d be in over the weekend to get a couple more..... after 5 years Cody still remembered my battery preference and even the type of juices I like! Hands down the best experience ever! I wasn’t thinking but Cody was and took care of me! So Cody thanks again sir! And I’ll definitely be back!!!
I recently bought a crystal ball with a nice stand as a gift and once I opened the box the stand came with glue all over it the lady persisted in telling me we didn’t glue it all I wanted was a new stand I tried to exchange the stand. they were rude about it and wouldn’t let me compare the other stands to see if mines was faulty which obviously it was and they kept hassling me about the recipe
Zero gravity is the place to go for vaping needs!! The staff is super educated and always willing to spend as much time as needed to teach you about anything youre buying!! They have some pretty cool clothes and other items there as well!!
Love this store!!! They have a huge selection of vape devices and juices and all the employees are super friendly and helpful!!! The customer service is well worth the drive from far South Huntsville alone!! They helped me pick out a really good vape juice!!
I’m a truck driver and have experienced vape stores all over the country, east to west, north to south. Zero Gravity have them all beat, hands down. No comparison whatsoever. The customer service was THE BEST ever! The prices unbelievable. I wish I lived here.
❣Love this place❣Always buy tons of stuff every time Im here bc theyve got such a huge selection of kick a** products.❤❤❤ THE ZERO GRAVITY STORE IN HUNTSVILLE~ . If youve never been here, youre missing out on the coolest stuff :)
Best one stop vape shop and more! Love the variety of options for novelty items and apparel! The incense and jewelry are one of my favorite aspects of the store, aside from the wide variety of vaping accessories!
Was in town from Colorado and went here with my wife to get a gift for someone. First off it was the worst vibes from the moment we stepped in the door with the woman looking down on us, giving us the ultimate Im way too cool to talk to you guys vibe. When we went to the smoking room she refused to answer any of our questions about products and would not even look up from her phone as she was texting and laughing and clearly deep in conversation, refusing to take a second to help the only customers in the store. When I asked do you have grinders she looked up from her phone and just shouted prices of certain ones. She didnt even know what a two piece grinder was and was extremely unknowlegable about her products and what we were looking for. Horrible customer service and the selection was really low grade. The dugouts have shredded wood on the inside so if you put your tobacco or herbs inside you will get wood shavings in with it. And the only two piece grinders were made of really low grade plastics. Not only does this store have only low quality product, the customer service is absolutely horrible and downright disrespectful. Dont spend your money or energy here.
Absolutely amazing, would definitely recommend going here if not to buy anything then just to meet the great staff
They guy in the vape section was so great!!! He took his time explaining the different flavors of the ejuices. I had already did most of my research but he was really friendly and patient. Even explain the product I bought. Definitely going to be a returning customer. Now the cashier smh she could have been nicer she was really short. But since I had such a nice experience with the vape guy I over looked her.
This place always has the best vibe! Every time I go in I enjoy just browsing all their stuff. Their staff is super helpful and knowledgeable about their products as well. Be it pipes, stones, or CBD.
Sometimes I come in here and the staff is super helpful. Sometimes they are talking to eachother while Im waiting on someone to help me out. Their glass selections is pretty awful but this is a GREAT place to go for reasonable e cig prices and one of the best selections in Huntsville. The long haired guy who handles most of the e cig questions knows his stuff.
Great customer service. This was my first visit. They have some very unique items. Will definitely return.
Grew up with this place and its a necessary part of life. Its had its ups and downs (like any rarity shop) but the people at this location make it what it is. Yes, Decatur IS bigger but it doesnt have the Pratt staff. Sorry, but if I cant have the Ladies of ZG to make my shopping experience interesting then I dont want it.
Was very helpful until we walked into the smoke shop and was asked to leave because of certain items we were looking for.Female working at the time definitely needs to work on her public service skills.
A must see. It would take an hour to just glance at every item in this store. The vape juices on sale are -no wait, the juices on sale are horrible, dont buy them, nevermind, more for me. The staff are far out, righteous.
They have a bunch of unique items that you wont find other places. The staff is quite helpful as well. Pleasant shopping experience every time :l
Great place to shop. Amazing staff that make you feel welcome as soon as you walk through the door. There is something for everyone in this store.
Absolutely agree with the previous review. The costumer service is crap it was also my first time and it will also be my last Which sucks becuase the store looked like they had a good inventory if I would have felt more welcome I would have stayed and shopped for a while.
One lady specifically is very unfriendly and has appeared annoyed each time i go. They have cute novelties and have lots of people coming through to buy paraphernalia but they seem super paranoid.
I love this place. They used to be located on Pratt Avenue in Five-Points in a much smaller building. I go in here often and but the Electronic Cigarettes (vaping) and juices. They have a large variety of items to choose from and sometimes really good sale prices! Thanks Zero Gravity! Every time I visit here I am back on track and dont smoke nearly as many cigarettes as I would without the e-cig.
Walked in to purchase a gift and no one would help me. The employee just stared at me from across the building. The products sold there are pretty cool though. Ended up walking out empty handed.
Lots of different cool items. Very clean and friendly service.
The employees here are awesome. Chat with them every time I visit. Sadly I moved and theyre a bit far now, so I cant visit as much as Id like.
Awesome place with a huge selection of assorted Items. The staff was super cool and trendy. Ill definitely be going back!
So this is one review I cant resist ... To put it simply, Zero Gravity in Huntsville is a Head Shop. 🤪🤪🤪 Yes, you can get vape materials (I dont smoke so not an expert here) and CBD products (not an expert here again). All sorts of cool Rock and Roll themed T-shirts, lots of movie memorabilia, and a smattering of LP 33 records. Oh yes, weird things you can use body piercings. I looked at some of these offerings in shock and horror 😳. You guessed it, I dont have any body piercings either.For me, the starring attraction is a walk down memory lane in the bong and water pipe section. Except dont call them bongs because the very friendly and heavily tattooed staff will correct you and tell you to use the term water pipes. 😉😉😉 Some of these glass and plastic water pipes are truly, ah, unusual. Alas, the one item I truly was interested in, for display purposes only of course, is a G. Graphics water pipe that a ROOMMATE I had in college owned, but lost. I was informed that G. Graphics are no longer in business. A pity. 🙄🙄🙄
Rachel was my favorite she was so sweet & such a amazing person she gave me some good advice and made sure I was perfectly set before leaving the store ❤️❤️❤️❤️❤️❤️
They are great there. While my friend and I were there, one lady gave us pointers on getting pregnant (not me because I had a kid already) using wiccan/pagan rituals, and another lady helped at least 3 people find detox for a drug test. They were very helpful and friendly. They have wierd hours (not sure when they open but they close at 7) and on a very bad spot on Pratt, but other than that they are nice and helpful! I retur often!
They have pretty good customer service and the best Vape selection that Ive seen so far.
Clean, lots of clothes and sundry items, plus a great selection of smoking or vaping accoutrements! Pricier than a couple of other places, but you can definitely find good budget items. Nearly something for everyone!
They are racist. My fiancé and I were ignored several times as management focused on a coworkers baby who was visiting the store. When I commented on how I had been waiting to see one of their items that was behind the glass, both of the sales associates stated how they were sorry, but what they were talking about was important. Mind you, their topic of conversation was based on something that happened on an android phone. Later, they continued to blatantly act like I was invisibile, while they made sure Caucasian customers were helped. Obviously, I walked out with nothing and will never return. Spread the word.
Possibly the coolest place as well as my favorite local shop. Everyone here is always real nice and helpful. Love this place
Love the merchandise in the store, but unfortunately the employees ruined the experience. There was no greeting, upon entering. Neither employee there offered assistance, as a matter of fact , I had to walk all the way up to the front to ask one of the ladies to come help. No receipt was given with purchase and no thank you or come again.
I have never had a bad experience in this place. Always have had friendly service. Always had knowledgeable sales people when I have questions about mods or juices. I love this place. Cant beat the selection of juices or mods.
Very rude, no help after standing at the counter for at least 10 minutes. Employee helped the people in front of us and then walked off. Saw her in another part of the store leaning on the counter, looking bored when we walked out.
Love the store but some of the staff can be somewhat rude at times.
A Huntsville/Decatur institution: a massive collection of band and pop culture tshirts, a vape store, a smoke shop (accessories galore), and a modest collection of new vinyl, pop culture collectibles, incense and pagan accessories, and even a few self defense tools. The vape and smoke shops in particular are unmatched in the area both in price and selection. Unlike other similar vape and smoke shops, ZG staff actually make you feel like they want you there and want to make sure you find exactly what youre seeking.Several decades long history of supplying the metro area with affordable, reliable, and genuine merchandise for multiple hobbies and fandoms with a staff that is knowledgeable, helpful, friendly, and professional.
Normally its really good when were in there this time not so much.. we was about to buy over 100$ worth of stuff but everyone was to busy talking and no-one came into the Tabaco area so we walked out..
Great place to go. Love the outfits love the records. Decent prices. Good staff. For part of the place because of e-cigarettes you have to be 19 to enter.
Staff is great. A good place for cbd, t shirts, wraps cones and vaping equipment.
Very helpful and knowledgeable staff..I didnt have to wait. Thank you for your attentiveness to my question! ..I was out of town - a town I frequent and I do often return to Zero Gravity! Thanks guys & gals ✌
Not an legit headshop. The vibez are not in these walls. They report to the local PD as well. The energy is always off in this place. Dont waste your efforts or money with them. Ive been around here for a while and this place is the absolute last choice.
Some of the employees can be extremely rude, while others are extremely nice, understanding, and helpful. They have a great selection of incense, body jewelries, and tapestries
This place has it all. E-cigs & liquids, pipes of all kinds, tapestries, posters, vinyls. Its basically your one stop chill spot.The employees are cool and laid back, and dont mind helping out.
One of the workers {that i was blessed to meet} made the experience one I will never forget! Was very supportive and helped me find my first two pipes to own!
Zero Gravity has more than most shops around here do, Im from Houston where shops have more of the selection im used too and this is the only shop that compares so far. If you need stuff for concentrates or herb they more than likely have what you need & they have lots of other non smoking related stuff too like badass clothes, cool toys, posters, and a lot more. Its worth checking out.
Went in with my son for Christmas present for someone. They have a great selection of vape juices and mods/tanks, clothing, glass, posters, pagan and wica things! Really cool shop even for a 40 something! Lol
Ive been going here since they first opened at their old location in five points. I went recently and got friendly service and help finding new earrings.
Thanks Kim for an amazing experience while shopping your beautiful establishment today !!!See ya next time Im in town !!!Lots of love from Texas............ Jeffry Marvin
Crazy selection.. almost reminds me if Spencers and hot topic had a child and it outgrew its parents lol. Friendly staff, good prices for the selection.
Love this place! Great customer service. Very good atmosphere. Perfect shop for Christmas gifts
My review makes 888!!!! I’d like to say this store is 888 out of ten seagulls aka this place freakin rocks!!!!!!
I really love this place anytime I need to buy jewelry thats the first place I go the place is always clean the employees are always nice
Yo dude I get all my blacklight posters there at a smokin price. And a selection of band shirts that will make you feel higher than the clouds, man.
Great place I go here now and then for things I need and the employees are really awesome they are very informative about everything..THANKS
I love this store. Everyone is so awesome. And so helpful. All I can say is. Yall keep being awesome.
That place used to be where you go to get what u need and have ppl that know what there talking about. Now no. Ive been in there alot and everytime I feel like Im being bullsh*Ted, and when you bring back stuff bc it sucks they said o well. So go so where else dont wast your money here. And everything is really cheap make now its China special shop.
Its all in the name. They have some of the best hemp products available and the associates are kind. This is my favorite shop.
Love this place!! Such great environment!!! It’s my type of vibe☯️☮️🪬🧿
Zero Gravity has a great selection of everything. The staff is both helpful & courteous. The store is always nice & clean as well.
Pretty good place. Nice people and a nice selection of items. Would recommend.
Interesting place and the staff really tried to help me find something very specific, but she was rude to another staff member that also wanted to help. Kind of embarrassed me for her.
Good people cool stuff a little pricey but you do get to see what youre buying and youre supporting a local business.
Worst customer service in Hunstville. The employees act like going to their job is the hardest thing on earth, even though they have one of the most skate jobs in town.
I was looking for barbells to gauge piercings and they have a good selection. They also have a lot of unique clothes, collectables, and counter culture items.
Great selection of products, only things I couldnt find were super niche items not many stores carry anyways
If you vape, this is the place to go. Love this store, the people at the vape counter are very knowledgeable and so nice. Everyone in the store is nice...I’ve never had a bad experience here. Ever.
The best place to go for vape supplies and new age things. The staff actually knows what they are talking about. Their prices are unbeatable and they have sales throughout the week
Good prices, quality products with friendly and knowledgeable staff. Would recommend a visit.
Minus the one chick who does nothing but suck on zaxbys drinks, everyone there were very helpful😉
Awesome place, the only place in near my town for its specialties, (tshirts/tobacco products/ awesome jewelry/ great clothing selection.
Very nice vibe, loved the area, and the employees checked up on customers often enough to be helpful and not annoying 😊😊😊
Always have A+ service , the ladies here are awesome! I always find what I am looking for and I will always be a Zero Gravity customer! Love this place ❤
Great place. All things for heads.
Commercial, not homey at al. Ppl harass you to see your ID. Its not a chill type of climate. Wish Huntsville had a better sellection. Unfortunately they dot and forced to go to this cappy place.
They have a lot of wicked swords and stuff in there and one of the best vape juice selections in Huntsville with great prices as well.
Great store. Helpful staff. Always have what i am looking for. Good prices.
Lawd! The staff here is excellent. They have great and interesting items, and a fantastic environment.
Super helpful in helping me find stickers & a Pagan car plaque. Bought some hats too! Enjoyed the visit!
Love this place...soon gonna spend some there. So much I just cant make up.my mind...yet!!!
Yeah It got pretty neat stuff in there you can buy your 33 records and a 33 record player to play it catch a coffin here in there retro clothing smoking material
Friendly, knowledgeable staff. Huge selection and great prices. Plus discount cards!
Im a regular customer and before I walk through the door. My favorite sales person already have my products waiting for me.
Got my delta on the way to NJ.Prices are super cheap compared to the rest of the country and the girls were helpful and Hot 🔥
I love this shop. they have all the cool stuff I like and its all in one place.
Employees were very helpful. Got a set of authentic weighted metal throwing cards. They are amazing
Great shop that has amazing employees and anything you could need for every aspect of life
Love the stuff there but some of the managers act like they to good to help folks
A little pricey but they had every thing that I needed. The ladies in charge were extremely helpful! Thanks yall!!
Awesome store!! Ive been shopping there since they were still in 5 points.
Variety of goods and quality of goods rate well. Hard to access location. Customer service of staff is some of the worst you will ever encounter.
I was looking for a vape they helped me tremendously i knew absolutely nothing about the vapes but I did when I left very friendly and helpful reasonably priced
Great place to buy gifts for someone thats unique
Love this place, so much awesome
Love this place. Great staff, one of a kind collection of merchandise.
Excellent friendly staff plenty of Metal madness geeky goodness and a lil of everything else.
Amazing staff. I love this place. Atmosphere is impeccable. Staff is knowledgeable & so nice❤🤘❗
Great place. Knowledgable and friendly. Cool vintage items. Even vinyl!
I was visiting from California and went here to get some vape juice . Everyone in the store was super nice and helpful . It was a pleasant experience and a great store .
Great selection of band merch, off the wall collectables, vapes, and herbal needs. Been shopping here for over 10 years
Supposed to stay open until 7 and they closed doors at 6:55, refusing to let amyone enylter. Otherwise, good variety of clothing and smoking options.
Loved it. Very knowledgeable for what i was looking for.
They have a nice selection of items. Typical head shop fare with a lot of T-shirts and collectable nic-naks.
I love this place! Great selection of incense, tye-dyed items, and other assorted groovy things.
Great store cool staff.. love the lady with the green dreads
LOVE CHECKIN OUT THIS PLACE WHEN IM IN MY HOMETOWN...SMOKE SHOP WITH ALOT OF VARIETY OF THINGS! DEFINITELY A STOP BY AND SEE!
Excellent customer service. Very friendly staff. Great products. I love Zero Gravity
Great place to pick up incense, vapes, and other headshop related things. Staff is super friendly and knowledgeable.
Has great knowledge of product that there are selling I did not have a hard time trying to make a decision
First time visiting...From Indiana and I have to say the prices were great and employees were awesome and very knowledgeable...
They carry lots of different movie props from Dead Pool, Elvis, It, etc. Cloth, jewelry and crystals. Friendly staff
Love the variety of vape juices and the team there is honestly the best. They make the entire place worth visiting
Always excellent service & selection. I enjoy shopping there.
Ive been going here for years. The workers are always amazing and welcoming.
Very friendly staff, theyre always ready and willing to help me when I walk in.
Love love love the employees! Great products great prices! Employees are very knowledgeable
Awesome staff. Very helpful. Surprising selection of new and used vinyl.
Love Kim, Mel & Sam. The selection is out of this world. Feel like family every time I walk in there
Been shopping here for well over a decade. I wish there was a different head shop closer too me, the lady that works at this place always rubs me the wrong way. Bad customer service.
Absolutely terrible customer service. Way over priced on everything. Just all around terrible employees. Especially the guy with the horn nose piercing
Large variety of merchandise great cashiers and sales people. Store nice and clean.
Love this place!! They have the best t-shirts, edibles, and smokables!!
Great place to get Christmas gifts and other things for loved ones at awesome prices 😁
Great selection and friendly staff