I love Salvation Wellness. I’ve been going for a few years now, and Maddie has been my masseuse throughout my entire pregnancy. I always felt comfortable with her, and she made me feel relaxed while also helping to get out the aches and pains of pregnancy. She is so knowledgeable, and I looked forward to my monthly massages with her. The staff at Salvation Wellness is also very friendly and accommodating – they’re easy to work with over the phone when making any schedule changes, and they are always friendly at the front desk. 5/5 stars.
I don’t usually go for massages, but I was feeling so sore from a busy week and after having played soccer after so long, I decided to give this a try. It was a shot in the dark and I wasn’t really expecting much.But OMG the place definitely far exceeded all my expectations! The vibes inside are very welcoming and comforting. And it was the best deep tissue massage I’ve ever had in my life!Kayla was so knowledgeable about the exact points that needed to be worked on. She was extremely accurate with the points that needed work. The pressure she applied was perfect too.I could really feel the difference in my body after the session. My body felt so light and relaxed and healed. I think massage here is gonna be a regular thing for me now, definitely coming back here again.P.S The people at the reception were very polite, patient and friendly. Helped me with all my questions and even gave me a handful of chocolates 😭
Salvation wellness was a life saver today. After my bad experience at a different therapy center which I will not mention here, Salvation Wellness was able to accommodate last minute today for a post-op lymphatic drainage. Everything about the experience was excellent. I came out renewed , not stress or tense. Kristina D was amazing 👏🏻 will be going back on a weekly basis for my massages. If your post-op and looking for a great lymphatic drainage massage Salvation Wellness is a must ⭐️⭐️⭐️⭐️⭐️
I’ve been going to Salvation Wellness for 5 years. They have qualified massage therapist who give you great treatment and are incredibly professional. The decor is warm and inviting. Of course I have my favorites of which Carmen is one of them!
I have been going to Salvation Wellness for monthly massages for 8 months now, and find that they are the best in the Jersey City area. I have used a handful of misuses, and each have their own specialty and are still able to tailor the massage to your specific needs. The space is clean, and environment sparks a sense of relaxation and tranquility. I highly recommend booking your next massage here!
When I move here, I tried every massage place in town. They’re all good, but salvation wellness is the best. Once there, I tried every massage therapist. They’re all amazing (seriously, not a bad one), but Nikki is my personal favorite. They have a style for everyone. The location is beautiful and provides me my monthly escape into calm and quiet. I’ve been a member for years and highly recommend for stress and pain management. The staff at the desk is also super welcoming and helpful. They even respond to texts for any phone phobic millennials like me!
I have a membership and have been going to Salvation Wellness every month for a couple of years now. The space is super relaxing and everyone that works there is really nice. Massage day is honestly my favorite day of the month! I’ve purchased countless gift cards for people for birthdays and holidays and recommend them to anyone looking for a massage therapist. Give them a try and I promise you’ll be back!!
I had a wonderful experience at Salvation Wellness while seeing Ana today. When I arrived, I was in a lot of pain due to waking up the day prior with a stiff neck; however, I left feeling light, rejuvenated, and most importantly, pain-free. My only regret in booking this appointment was not booking a longer massage! Ana was absolutely lovely and as I stated upon leaving, Ana truly has healing hands. I will most certainly be back as soon as I am able. Thank you again, Ana!
I have been going to Salvation Wellness every month for about 2 years now. The receptionists are very nice and friendly. Carmen is awesome. Aside from the massage service, she also recommends the daily stretching postures and how to relieve body rigidity.
As a loyal customer, I can’t recommend them enough. Their app makes booking super easy, and the staff is always friendly and professional. The ambiance is perfect for relaxation, and the massages are consistently top-notch. I always leave feeling rejuvenated and stress-free. Highly recommended.
Love it here so much!! I have a membership and usually see Ana who is incredible at what she does - intuitive touch, comforting and kind. I’ve also recently been seeing Kristina for prenatal massages who is so amazing as well. Highly recommend!
I recently booked a prenatal massage for my wife as a special gift. My wife was very happy with the massage she received; it was relaxing and the staff was professional and caring.However, there was one significant issue. Before booking, I specifically asked if they had a special massage table with a cutout for the belly, which is crucial for the comfort of pregnant women. I was assured that they did, but when my wife arrived for her appointment, this special table was not provided.This was quite disappointing, as the proper equipment is essential for a truly comfortable and enjoyable prenatal massage. Overall, a good experience but room for improvement.
I have been coming to Salvation Wellness for a few years now. I am a longtime member and this is the only I trust for relaxing massage. The therapists are incredibly skilled and can point out the exact location and what the cause for the pain is. Every session is personalized to what you want. The facility is impeccably clean, and the attention to detail in maintaining a serene environment is evident. I always leave feeling refreshed and restored. I highly recommend to all my family and friends and it has become my go-to massages and self care.Their CBD roll on is absolutely amazing for relieving any pain !! Do try their CBD massage it is a game changer !
Had a last minute 60 minute massage with Roque and what a blessing. I have been having terrible pain in my feet and I cannot believe how much better I feel after the massage. It was incredible. My shoulders were so tight and the massage helped me finally feel relaxed. Thank you! See you next Monday for 90 minutes. Emily at the front desk was so kind too.
I have been going to Salvation Wellness for approximately 3.5 years now and will continue to be a repeat customer. In these 3.5 years I have been a member and receive monthly 90 minute massages and it is the best me time that I can receive as a single mother. Thank you for always making this an enjoyable experience.
Leaving a feedback for KATS, the overall experience was not satisfying as I this therapist was offered as a replacement, because my therapist cancelled on me right before the massage.I had a poor experience with the massage. The therapist worked very slowly and didnt focus on the target areas. The pressure was too light, and even after requesting an adjustment, there was no improvement. Overall, it was not effective or satisfying.
Every service Ive had at Salvation Wellness has been perfection. Theyre great for relaxation and recuperation and also very skilled at medical massage. Kandice and Carmen are my go-to, though all of the therapists are excellent.
I have been going to Salvarion Wellness for over 7 years. I originally came to Salvation to take care of nagging injuries from kickboxing and OCR training. Their massage therapists are best in class, each of them bringing a deep knowledge of the body and movement and a high level of customer service. Each massage therapist asks questions to develop a massage treatment plan and then adjusts their plan based on what they are feeling in my body. Salvation is the BEST place to go in Jersey City for a massage, whether youre managing sports injuries or dealing with pain.
I love salvation wellness. I’ve been going there consistently for the past 7 months and I’m always looking for my monthly massages.Roque is the best and I always feel so much better after! Couldn’t recommend them enough!
I would highly recommend Salvation Wellness. I’ve been a member since 2020 and look forward to each monthly visit. The massages have been just what I needed…they personalise each one to what I need, even remembering concerns from previous sessions.Salvation Wellness is one of my happy places!
Excellent facilities, staff, and service. Having been a member for over a year with experience across multiple specialists, I can say this place is top notch. They’ve helped with several injuries and the regular massage treatment is well worth the membership. Can’t recommend enough.
I had a 9am massage scheduled with Jackie on a Saturday that was cancelled however I was never notified until I arrived for my appointment of the cancellation. I received multiple emails the day before confirming my appointment but then arrive at 8:50 the day of my appointment to find it was cancelled. I have 2 emails on file and 2 phone numbers listed yet not a single email, phone call or text message was sent to attempt to let me know if this last minute cancellation. Would not recommend or go back.
Salvation Wellness is an excellent full service massage wellness studio. I regularly go for a 60 minute massage with Terrance, who keeps me in great shape through different athletic pursuits. Highly recommend to anyone in the JC area!
I have been going to Salvation Wellness for 5 years! They have always maintained a consistent experience. I love Kandice for massages, but I would recommend most therapist there as they are experienced and consistent.
Update: Im updating my review score to a 4. Following the bad initial massage, Salvation Wellness reached out and helped me schedule a new massage with Carmen. It was lovely, and the experience overall was consistent with the other reviews. The only reason Im not now giving this place a 5-star review is because I would want to experience more massages to see if the treatment is generally of that standard. My suggestion to first time goers is to read the reviews and select the right masseur as that may make a world of a difference.I feel obligated to post a review as a word of caution for future massage-goers. I wont disclose my masseurs name, though.This was my first visit to Salvation, and it was a meh experience. While the interior of the place was nice, almost every aspect of the massage was poor. My masseur didnt seem to know what sort of massage I paid for, did not come equipped with the aromatherapy oils, and opened the door (twice) while I was undressing without first knocking. Moreover, the massage itself felt very disorganized (and Ive had plenty for context), and it was extremely elbow and forearm heavy. For the most part it verged on uncomfortable rather than pleasant. And I did not get the full time I paid for.This was puzzling to me as a first-time customer because youd think they would set me up with an experienced masseur. Unfortunately, first impressions matter and I will not go back and would advise others not to try.
Therapists and stuff don’t respect clients time at all, my morning appointments were cancelled two times in a row with 1h notification before the actual session! First time they were able to offer a replacement with a male master( which I don’t normally do, but because of problem with back before upcoming trip I had to accept) the massage was bad, I asked therapist to adjust the massage and he changed the style like for 2 mins and then continued like before - it was total waste of money.I scheduled another morning session in 2 weeks and situation repeated Again!! Therapist canceled on me with 1h notification before the session and no replacement.
I have been a Salvation Wellness member for two years. I love the service and attention I get when I come for my monthly massages. The front desk staff are always friendly and helpful. I have several knots of tension in my neck and lower back and like deep tissue massage to really work out those knots. The staff suggested I work with Roque and/or Wojciech as they specialize in the kind of intene massage work I was looking for. I have scheduled multiple massages with both and cant say enough good things about them both! They listen to my needs and get right to the source of the tension. I always leave feeling loose and relaxed.
Love Salvation Wellness so much. Always an amazing experience and masseuse is incredibly talented. Love that they are open 7 days a week and late hours. I won’t go anywhere else!
I always had a hard time with Massage therapist as they only focused on specific area to the point it was painful instead of relaxing. This time Ana did an amazing job!! It was the best massage I’ve ever had! she did it with a good enough pressure to relieve the tense area and helped me to relax.
I’ve been going to salvation wellness for about 8 months now and would definitely recommend! After trying out a couple other places in jersey city and Hoboken, I found that salvation wellness has reasonable prices for a great atmosphere, and most importantly great masseuses that tailor your session to your needs.
Amazing wellness spa in a great location In JC. The staff is very attentive and welcoming. Shout out to Jackie! Shes a great therapist that I highly recommend.
Roque is the most brilliant, knowledgeable and talented therapist whom I have ever met. I had been suffering from lower back injury and having trouble moving freely for the past weeks. The first massage with Roque immediately relieved much of such terrible pain, which was so amazing. A week later today I had another session with him. I feel so very close to full recovery and beyond. My entire body feels well rested and relaxed. Highly recommend Roque. Thank you 🙏🏻Furthermore, the receptionists are always nice, smiley and super helpful. Not to mention, very relaxing atmosphere here.
Love Salvation Wellness! Been going for years now and my masseuse, Kandice, is amazing. Everyone is friendly and accommodating, and the facilities are comfortable and welcoming.
Would definitely recommend a relaxing afternoon here, we had Nikki and Terrance for a couples massage, both were very good and focused on the trouble spots we agreed on at the beginning of the massage. The environment was very clean and well maintained. Front of house service was nice, we will return!
I’ve been going to Salvation Wellness for about 2 years and love it. Everyone on their team is good but Sandra is AMAZING and I always leave feeling super relaxed!
Love this place. They have many talented massage therapist. Super clean and calm environment. Been coming more than a year and will continue 💖
Really wonderful massages, but I continue to have terrible customer service experiences with the front desk. I would love to continue coming here, but booking massages is made difficult by the lack of grace shown by the person at the front desk.
Love the place for massages !! Roque is amazing and is able to work with you especially if you’re looking for post fitness activities massage.The place has been my haven and taught me so much about the importance of holistic wellness.Highly recommend getting their membership and staying on top of massage needs.
Honestly I was really shocked by my treatment because all the reviews were so amazing! It was my first time here and I walked in- no one greeted me, offered me water or tea which was out. There were two girls sitting at the front desk who giggled and laughed the whole I was sitting in the waiting room which was so uncomfortable. I felt like they were laughing at me.The massage was ok. Nothing to write home about. I’ve def had wayyy better massages for much less money. I also made notes when booking my massage and none of them were addressed. Just weird vibes.
I had my first prenatal massage by Kristina and it was just what I needed. She worked out all the aches Ive been experiencing and made me so relaxed. Every other staff member I interacted with (Gigi, Kia, & Dakota) were also very accommodating and pleasant. I would go back for another service and recommend others as well.
Just wonderful. Easy scheduling and booking online. Convenient location. Calm, warm and clean reception with comfy seating options. Shoes off at foyer. Relaxing treatment rooms. On time schedule. And Ceallaigh was a 5 star massage therapist. She really listened to my concerns then customized and educated during treatment. Feeling great and would highly recommend.
One of the best wellness and massage center in downtown Jersey City. The place is sparkling clean, has very calming decor and highly skilled and professional staff. The best part is that it is run by the owner herself. She makes sure that you get the best possible experience.
Ive been going here monthly for 2 years. Great place with excellent practitioners.
I saw Jay for the first time three weeks ago, and I’ve been back every week ever since! He’s knowledgeable, friendly, and helped me understand my body better and how I needed to think about my overall fitness beyond my massage and cupping treatments. I like high pressure, deep tissue massages and usually go to Chinese doctors, but Jay has great hands and really delivered.
This is not a real lymphatic massage, absolutely no pressure. Just dont go here for it, idk if they understand what that massage means.
I had a CBD massage and facial at Salvation Wellness. The session was great. The facilities are beautiful with heated tables, amazing smells and a very relaxing ambiance. The owner is amazing and helped me with a problem that came up. She is very professional and I would definitely come back to such a well run business.
Ive been having sciatic back/tailbone pain related to pregnancy. Went in for a spot-focused prenatal massage with Wojciech last night and woke up for the first time in weeks walking straight. He was slow and methodical but extremely deep and precise in tackling my pain. I literally feel less pregnant from how much looser and less stiff my hip area is. The session felt less like a massage and more like the critical back therapy I needed. The spa is serene, clean and beautiful. I couldnt recommend Salvation Wellness, their wonderful staff or Wojciech more!
Salvation Wellness legitimately has the best professional massage in Jersey City.
I love Salvation Wellness! My wife and I are regulars and have been for years. The attention, professionalism, and care we receive from their staff is outstanding. The talented therapists are very skilled and knowledgeable and know exactly how to relieve the tension in neck and shoulders. I also recommend the CBD massage! They also have private saunas, which are amazing this time of year. I definitely recommend them to anyone looking for high-quality therapeutic massage. Best massage in Jersey City!
Really enjoyed visiting Salvation Wellness and can’t wait for my next appointment! The location is really convenient and the atmosphere was perfect. Everyone was also really nice and helpful. Regarding my service, Rachel was AMAZING! She really listened and was super knowledgeable on how to address my problem areas like my neck, shoulders, and back from sitting and working at a desk all day. She also gave me a few tips to consider when I’m at home which was helpful. Lastly, she is all-around just so nice!
Salvation Wellness is a beautiful space & Jessica is a compassionate, thorough, and skilled massage therapist! Highly recommend seeing her for great attention to detail to neck pain, headaches, and dry brushing services.
I had my first ever massage with Katsunari today. He made me feel comfortable and explained to me the causes of my trapezius muscle pain and was even identify some hip tightness that Ive had since forever (former runner from high school). I thought the combo bodywork and massage was perfect. The atmosphere in the spa was also serene and relaxing. Great self care day today. Will be back!
Salvation wellness is the best! I’ve been a monthly member for over a year and it’s the best decision I’ve made for my wellness. The therapists are top notch, front desk staff are very friendly and helpful, their products are incredible and the space is a beautiful relaxing getaway from the loud and hectic city. I visit at least once per month, sometimes more if my schedule allows. Highly recommended!
I just left my one hour massage with Alicia (added the hot stone upgrade). Slept on my neck wrong the night before and could barely turn my head all day. Alicia was incredible I would cry if I wasn’t so relaxed. My neck and body is limber and feeling brand new. I appreciate the thorough stretching towards the end. The rooms and vibes were perfect. Will definitely be coming back. She also took the time at the end to go over where I was right and how to relieve it through stretches on my own. It was very kind and I’m most grateful.
Had a massage today with Roque V. When you feel like youve been transported someplace else during a massage then you know youve found the right masseuse for you!!!Beautiful space as well. If youre thinking about going...just DO IT!! You wont regret your decision!!
Omg every month (and sometimes twice!) I make my way over to Jersey City from Brooklyn for an hour (or 90 minutes) of bliss. I’ve tried different custom massages and the aromatherapy is my favorite. It stays with me for hours. Such a great way to escape from the world.The therapists are amazing and the staff is friendly. I appreciate their flexibility in occasional scheduling changes. So reasonable and accommodating.
Roque was very professional, friendly, and an amazing therapist. I booked again actually. Both times my issues were addressed and I used the CBD lotion. It smells phenomenal!! Sandra is also an amazing therapist. The tables warm up here. Wow. I really needed that. The atmosphere here is cozy and relaxing. Truly a lovely experience all around.
Wonderful establishment. Had two great massages here, one while trying to conceive and one prenatal massage. Both times I was given such excellent care. It’s a really beautiful space and the people who work there are great. Highly recommend and encourage others to support this small local business!
Its the best massage you will ever have! I have been working with Cea for years and recently booked in with her staff as she was unavailable. I couldnt be happier! Hamilton gives and amazing massage and is on point if you are looking for deep tissue release. Couldnt recommend him enough!
I love the range of techniques and skills used here, Laurren is amazing!
Ive been going to Salvation Wellness for several years and have always had wonderful therapists who have provided great massages. Their staff is kind. One time when a therapist was late to our appointment because of a flat tire, the Salvation team offered the option of rescheduling or 15 minutes in the infrared sauna. I did the sauna and have been a loyal customer because they take care of their people.
Amazing experience! Absolutely recommend Salvation Wellness. I’ve been a regular for years and so glad they moved to a larger, more beautiful space. The therapists are wonderful and highly skilled and the staff are very friendly and helpful. Best massage in Jersey City!
I’ve had a few massages throughout the years — here in the States, and in a couple of other countries.KATS K is THE BEST massage therapist I’ve ever had.Most other folks go through the motions of a massage.This dude knows what he’s doing, really analyses and responds to your knots, and then gives you awesome stretching tips.Their facilities are immaculate and the tables are A+ quality.As with most things in life, you get what you pay for — so consult your financial advisor before booking 😉You take off your shoes and leave them in the front, so leave your red bottoms at home 🤣
The massage therapist was nice, however, the front desk seem to not know each therapists specialties. I paid for a CUSTOM massage and specifically requested someone familiar with prenatal acupressure-instead it felt like they just gave me whoever was available and nodded along assuring me this therapist had a lot of experience. The issue isn’t the error, the issue is how it was handled. After the massage, there was no apology and no offer rectify the situation. Won’t be coming here again.
My therapist Wojclech was amazing! Such a gentle soul and gentle in reference to the massage it self! It was a venting session on top of that and I felt so comfortable to share bits of my life in conversation of growth. This experience was so great I have told everyone to come and see him ! I would totally book again with him !
I’ve been to this massage studio twice now, and envision being a regular. I called ahead of time to ask which therapist would be best for a deep tissue/medical/sports massage… and was suggested to book with Balmore. He is fantastic! I would highly recommend booking with him if you’re looking for a similar treatment to me. The studio is welcoming and clean. Truly an amazing place, with amazing people.Have some free time? Read the negative reviews on google for this place. The back and forth between the owner and the complainers is top notch. Some of the best, unexpected content I’ve ever stumbled upon on the internet. Enjoy
Enrique did a great 90 min massage! Definitely looking to do this more regularly for my RA treatment. Very relaxing & comfortable atmosphere.Update: Christine has been my massage therapist since Enriques departure. She is wonderful! I do 90 minute sessions with her as well. Very personable and gifted practitioner. Love her work!
Wonderfully serene experience. I brought a friend for her 50th birthday and we both made appointments to come back. The half hour sauna ahead of the massage was a worthwhile treat. Christine’s massage was just the right amount of pressure to work out the tension. Left feeling refreshed. Looking forward to going back.
One of the most amazing experiences honestly that I’ve had in life. From the relaxation of my mind to the overall experience of a soothing massage I don’t think I’ve experienced such exceptional people then I have at salvation wellness! Just wanted to make sure that anyone looking for life‘s revitalization or just a good massage need to check this place out.
These people use their policy on their customer in a very sly way. Never ever go for membership. I have lost $300. They will always notify you when they need to deduct your money but they will never notify you to use your credit before the validity is over. Be aware.Their replies (be it on google or Yelp- check those out) to everyone whoever posted not so good reviews about them reflects everything. It’s almost feels like threatening as if you cannot express your experience frankly. But “reviews” have a purpose & people have the right to express freely. It’s a shame when a business organization indulge into words war instead of actually caring or honestly investing about their customer’s experience.My experience with salvation was absolutely not what I have expected or invested. I signed an agreement with them but rather than saving money I have lost money. I stand with my words & experience which are facts.
I have FOUND my NEW wellness HOME. On my first visit to Salvation Wellness I observed the highest attention to detail in serving their customers, along with a most wonderful environment that relaxes and creates a calming ecosystem while in their care.For 10+ years I have been getting a massage once a month; after one enlightening session with Jess I immediately knew all those years had only worked the surface. Jess has been a blessing aiding in my body’s recovery after a bad fall; each session introduces new breakthroughs in reducing tension and muscle trauma while increasing mobility and flexibility.Thank you Jess and Salvation Wellness
I’ve been to Salvation Wellness dozens of times for CBD massages. My favorite is Katsunari. But I also love Kandice! Cea is an amazing owner and her body work sessions massively improved my health when I was suffering from a repeatedly dislocating rib. Her CBD products smell great and work wonders on sore joints and headaches. The storefront itself is absolutely Instagram worthy. I have a toddler and when I need some “mom time”, this is the place I come to. (Plus they’ve won the Hoboken Girl awards a bunch of times!) Love Salvation Wellness!
I used to go there monthly and I would highly recommend Hamilton (I believe that’s how his name is spelled). Sadly I don’t live nearby anymore and can’t go there anymore, but I have to say HE IS AMAZING! Very powerful hands and very good techniques. He is very methodical and uses a good combinations of different techniques and movements. And he applies the exact right pressure needed to comfort my muscles and relieve the stiffness of my shoulders and neck. He really understands the directions and positions of muscle fibers.And the place itself is very cozy. You don’t usually find such a great massage place in jersey city.
This place is amazing! i booked a couples massage for my husband and i. sandra and maddie were so sweet and make us feel so comfortable and relaxed. highly recommend!
This space is so serene and the perfect getaway from the city noises and stress. I have seen a multitude of therapists here and have loved every last one. The staff is always kind, consistent and transparent. The individual rooms are perfectly designed to help you escape even more.
Sometimes your body needs some love and attention, Salvation Wellness delivers! From the cleanliness and soothing atmosphere to the professional staff, the whole experience is A+ ! My neck and shoulders never felt so good. We all need a little body love, take the time for self care, you won’t be disappointed.
The team here is top notch - massages are completed customized to what ails you. I also use their line of CBD products to relax and help recover from training related aches and pains, and its essential to my self care routine! Their beautiful new location is just the icing on the cake. Highly recommend!
Salvation wellness is a wonderful oasis in the warehouse district in jersey city. Ive been a client for awhile and have seen a few different massage therapists over the years, but have always had a good therapeutic massage that helps keep my muscles happy!
This place is amazing, Roque really helped with all the issues I had going on. i added cupping and I really loved it
After a lot of research and reading if reviews, I booked my first $175 massage here. It is easy to find deep tissue even at the cheaper spas but I do find it difficult to find a therapist that can do a Swedish, more relaxing massage which is what I prefer. After reading the owners (Ceallaigh’s “Kia”message), I was to “expect a fully customized massage with an expert therapist.” One that would, “quiet my mind.” For me, customizing means TOTAL relaxation. I was very clear with my therapist, Arielle, that I wanted to relax, no deep tissue, and that I wanted a Swedish style massage. However, admittedly by Arielle, this is not her style and she was way too strong for me. In fact, it was so painful at times I was wincing. I came out disappointed and not relaxed. Arielle was professional and lovely but did not, at all, meet my expectations. The next day I reached out to the owner who offered me 10% off my next massage and recommended two women that were “better suited” for a Swedish massage. That of course also did not meet my expectations either, I won’t be back, and I cannot recommend this wellness center to anyone.
I signed up for their membership and similar to others would not recommend. They required that I give them a 3 month notice for cancellation and a minimum 6 months, but after I cancelled I was not allowed to use the credits that I had accumulated over the previous 4 months. Essentially I was forced to either extend my membership for another month to get the massages I accumulated which I did not want to do or lose them all. I also called them multiple times and left messages to cancel which were never returned. Had to send two emails afterwards. Additionally, when I first signed up for my membership they put me into their system twice, so for 3 months I was being charged for the membership double and they did not even let me know, I only caught it when I got my credit card statement. They had no explanation and didn’t even apologise for the issue, just said “we have no clue how this happened”. Overall, for a neighborhood studio their policies are extremely inflexible and not customer centric at all, with prices that are higher than any other studio in jersey city. Avoid their membership at all costs.
Salvation Wellness is simply amazing!! I am happy to have the studio moved right in my neighborhood—very clean, great positive vibe and very professional people. Every time I come in for my session I feel brand new!!
I went to get a one hour massage. They had a difficult time charging my card the first time and had to try again, the transaction went through the second attempt. After the one hour massage, they offered me a package deal for two more massages, I agreed to the deal. Again they seem to be having difficulty with the software that they use to charge credit cards. I told them to forget the purchase since they seem to be having technical problems. The next day I noticed salvation wellness charged my account an additional $209.00. I call them to make them aware of the purchase, I told them at the time I would accept the service since they have already charged my account, at which point they said they did not see the purchase on their end and would like for me to send an e-mail of my bank account showing proof that I have been charged. They never gave me an e-mail address, then They then hung up the phone on me, when I called back, they replied with a text message, saying they would have someone get in contact with me. No one ever got back in touch with me, so I call again the next day and was told they cannot help me. This fake day spa stole money out my bank account and made no attempt to help me retrieve my money or provide a service. The ladies were rude and hung the phone up multiple times instead of trying to help me. I regret ever going there, it has cause more stress than the massage is worth. The last thing I was told is I need to try to get a charge back from my bank before she hung the phone up on me again.
I had a 90-minute custom massage with Kandice and it was one of the best I’ve had! It truly is a custom experience— Kandice understands the body and sources of muscle tension. She made sure my shoulders and hamstring received the attention they required with wonderful strength (which is a rare find!). I can’t wait to come back!
In some ways, I knew this day would come. My experience below is exactly why I cancelled my membership of 2 years (which had 1 late cancel in that time). People have things happen in their lives that are unpredictable. As someone who is a leader in HR, I understand the need to support their staff and have a cancellation policy. However, I have never encountered such a strict policy in my experience as a consumer or professional in which it’s at their discretion to determine what a personal emergency is. SW’s complete lack of support for real life situations is astounding. I’m happy to post screen shots if they try to rebuke this.1) They rejected me cancelling my appt in 2020 when there was a state of emergency snowstorm so I had to eat the cost to not risk my life in an Uber. That was a warning sign.2) They only approved my cancellation when I got a flat tire only after I sent photos and a text exchange with AAA. This is when I started thinking about cancelling but I really love working with my preferred therapist, Jessica.3) Today, they rejected my late cancel request (medical for my daughter - even after I provided proof from my daughter’s speech therapist since I KNEW they would challenge me without having “proof.” This was the last straw and I’m finally leaving a review.I’m a supporter of small businesses that are more empathetic, especially for very rare requests.I’m disappointed to lose Jessica as a massage therapist but will use up my remaining sessions and happily take my business elsewhere.
My first time ever getting a professional massage and it worked wonders. Couple years ago I slipped on ice and hurt my neck/shoulder and every time I went to the Dr, pain meds didnt really do anything. When the pain showed up the other day, instead of waiting a week for a Dr visit, I booked an appointment at Knead immediately and the pain is almost entirely gone!The overall atmosphere and staff very friendly, relaxing and welcoming. I just zoned out and by the time it was over I felt great! I only wish I had booked a longer session!!
The atmosphere is amazing and calming (when you finally find the place) but I found my massage to be totally ineffective. I didnt feel the CBD oil take effect at all and the massage was merely pulling rather than an actual massage. The staff are very professional, however it was an absolute waste of money and time. The CBD massages are overpriced as well; $90 for half an hour is ridiculous. Especially when they dont work. Perhaps this is for people who never use CBD, or THC or who want a relaxing atmosphere rather than muscle or tension relief.
Relaxed atmosphere, friendly conversations, and life-changing therapeutic services.Ive come in for a few months now to have the TMJ release. Ive dealt with chronic pain in my jaw for as long as I can remember and this has been the only place that has given me release. I went from having migraines 2-3 times a week down to once a week or every other week. The owner is especially helpful because she gives me tips for how to alleviate pain on my own.Ive only booked one full body massage but definitely wish to book again. Great, calming atmosphere and they even sell vegan, hand-made soaps in shop! Thanks for all your help! You have made a tremendous difference in alleviating my pain.
Im so grateful to everyone at Salvation Wellness.
This is for all the pregnant Mamas out there that are in need of a pre-natal massage. I scheduled an appointment with Suren today. He is experienced with Prenatal massage. This was by far the best Prenatal massage Ive had during my pregnancy. Ive been experiencing severe leg cramps starting last week. He was able to work out the tightness in both my legs and lower back. I highly recommend him for a pre-natal massage.
Instead of feeling relaxed I was left sore and my back still hurts feom that deep tissue massage. Won’t be back here!Response to the the comment: I do understand that deep tissue can be painful. But a individual would except to recover eventually.
Kandice O is a magician! Ive only seen her for the TMJ massage a few times and shes truly changed my life! Im no longer grinding my teeth and my jaw pops so much less!
Cealeigh and Carrie both give amazing massages and information. They really pay attention and really know their stuff. After each visit, I leave not only with some pain relief, but more informed about how else I can better care for my painful shoulder.
My absolute favorite massage place. Really friendly and knowledgable staff. Recently I have been having sessions with Diana, who is wonderful. I have also in the past had massages with others there, and they have all been excellent! The prices are also great compared to other massage places in the area.
Beautiful, relaxing space with an incredibly friendly & hospitable staff!
Ive been suffering from chronic headaches, tension in back as well as my jaw from grinding. I was looking for alternative solutions outside of medication and found it at Knead Therapeutic! After only 1 session I am already feeling amazing relief.Not only was the service great so was the staff who were knowledgeable, professional and caring. The atmosphere is relaxing and extremely clean.I would highly recommend Knead Therapeutic Message to my friends, family and frankly anyone who may be suffering.
If you are on a business trip and accidentally stained your right knee while exercising the 14 flights of stairs at the Hyatt House Jersey City, I highly recommend this Hyatt; you must see Christine & Marlene! In the end, we only regret the chances we didnt take. I wish I did the 60min option with Christine, not the 30min. I never make the same mistake twice, so when Marlene greeted me for my 2nd visit, I knew right away Christine, and she was cut from the same cloth, so I changed my 30min to a 60min on the spot. I dodged one less regret in my life then, and the 2nd experience was even more remarkable. As Gabriel Bell said, “You get what you pay for. Yes, services are pricey but well worth it if you care about your temple.
Salvation wellness is an incredible place to let go of all the stresses in the world. Their services, therapists and products are top notch. You can tell that every little detail is thought of to provide the best service.
Cea has been my massage therapist for almost 10 years and is a master at diagnosing and repairing my body. She has also done a wonderful job hiring an equally skilled team. I would trust her or anyone at Knead for a skilled and effective massage for whatever your need is.
The owner, Ceallaigh (pronounced Kia) is the most knowledgeable masseuse I have ever worked with. Ive had both her custom massage and lymphatic drainage, which are very complimentary of each other. Ceallaigh is highly trained/skilled and talks you through her entire process. She has released chronic knots in my shoulder by working on my jaw and my neck. She is booked weeks in advance, so make sure to call ahead. I cant recommend her enough!
I’ve been to a lot of spas but this is by far the best massage I’ve ever gotten! Don’t bother looking anywhere else on jersey (or Manhattan for that matter). Highly highlyyy recommend!
These guys make it so hard to deal with them. Every time I try to book something it’s the worlds biggest process. Plus the receptionist hates people and her attitude is trash. I suggest going anywhere else, maybe just walk into a pole because you’ll probably feel better.
I can’t recommend this place enough! Everyone should go to this amazing wellness studio. I don’t live in JC and still come in to town just for them. They’re gracious and communicative and love the little reminders I get for my appointments. Therapists are top notch!
Just had the best massage of my life with Alicia. I’ve tried many places in the area and had been meaning to try here-wish I had done it sooner! Already booked my next visit!
Infrared sauna is the best experience. Went for the first time just to try it, the place was a little more spiritual than Im used to but everyone was very very nice. the place was clean and extremely relaxing Ill definitely be back
Salvation Wellness is amazing!!! Every detail of the experience is perfect. Best massages I have ever gotten. Highly recommend!
Their topical CBD spray is simply amazing!!! It takes away the pain and swelling from the many surgeries on my lower legs and feet. (If you have ever felt like you were being stabbed or a something being screwed into a place on your body this spray will benefit you.) This CBD spray will also help with, neck, shoulder, back and knee aches and pains, too. Oh, and Mom uses it for arthritis in her hands.
Laurren is incredible! She’s helped me so much with my new mom muscles. Wonderful facility, the staff are all very friendly.
Enrrique worked on me and he was great! He evaluated me and my body both by asking questions and looking for visual cues. He took his time while working on me - in a slow, methodical and effective way. The pressure was just right too. I will definitely return.
Had very problematic and chronic back and upper chest muscle issues from many years of computer work. Tension built up over the years from poor office ergonomics and left my muscles in bad shape. At Knead Therapeutic I underwent two different sessions, one with Ceallaigh and another with Carrie. Different massage types but both very different than any massages I had over the years in the sense that they were targeted at manipulating the muscle fascia in the affected areas. With the goal being getting the stubborn muscle areas to release and show for a better range of motion and circulation. Through their techniques, that I would definitely describe as more of a deep tissue experience (which are definitely more intense than your average Swedish massage so come prepared, totally worth it and dont be surprised if youre a little sore for the next day or so), I made great strides in resolving my muscle issues. With their help, in combination with changing my office setups and taking more walking breaks throughout the working days when at my desk, Im feeling better than ever. Cant thank them enough and will likely return in the near future for a tune-up!
I have been working with Carrie regularly to treat my chronic back pain and I have not felt this good in 15+ years. Im always treated with dignity and respect at Knead and I would recommend them to anyone!
Salvation Wellness is my go to for relaxation and pain relief. Each therapist Ive seen has magic hands! They work toward a goal each session.
I’ve never given a local business a bad review. Never not once in my life. It’s funny that this place is meant to give sanctuary and wellness and the owner is the biggest bully ever. I regret not only my business but the business I’ve sent. It’s not too late to change your ways
Next-level massages and awesome space/environment. Such a blessing to have this place in Jersey City. It’s better than the best in Manhattan.
I had an awesome massage by Sandra, for the first time in my life rebooked on the spot. She’s amazing. Thanks for healing my back!!!
I love this place. The owner is vibrant, energetic, and active in the community. The massage therapist I saw did exactly what I needed. I left on a cloud.
This place is great! they fixed their one issue of not answering the phone - now they answer it every time. maddie is the best! i highly recommend her. amd the space itself is beautiful.
They make major scheduling mistakes. Rather than acknowledging their own mistake, when their client cancels her membership they keep charging the membership fee additional two months. Insult to injury.
TMJ Massage - where have you been all my life? Also canabliss massage with Herkin was A+
My partner and I go here regularly. It is a gift of wellness we give each other. The folks that work there are miracle workers.
I love this place & highly recommend as the staff are all very welcoming and treat you with the utmost professional holistic care. Very clean and amazingly tranquil space to escape to re-center oneself in the middle of the city.
Laurren is fantastic! Highly recommend this experience and her as a therapist
Carries massage technique is very precise. I go to have muscle issues fixed, and she zeroes right in on the problems. Its effective medicine.
Excellent care! Caellaigh and her staff provide heartfelt support to your individual needs. It’s an oasis of healing ❤️🩹 💗
Place is super clean. The people were very helpful and a great session. Even purchased some of the products from them. I highly recommend I love their new location.
Owner is wonderful and the staff is so accommodating. Made sure my appointment was everything I could ask for and more! Definitely recommend!
There was an extremely strange conversation between a customer and the owner here recently. It looks like it was removed. In any case, it’s safe to say that the owner doesn’t represent what I am looking for when it comes to taking care of myself.
Great experience and atmosphere! Would definitely recommend. Did the 30 minute massage and it was plenty of time!
Such a hidden gem. Any time I’ve been here I feel totally looked after and I trust the team completely.
Best massage place in Jersey. Definitely recommend.
Always amazing getting massages there. My massage therapist got rid of my back pain.
They are my absolute favorite place to go to relax. Their product all smell so yummy and I love their customer service. thanks guys!
Meghan thank you so much for the amazing massage. For the first time in a while my lower back pain had vanished.
Infrared sauna was very relaxing! They can also be booked via class pass!
Great deep tissue massage. Very attentive to my needs 😊
Ceallaigh is the most caring, professional massage therapist I have ever met.
Always look forward to my appointments , i feel relaxed and calmer entire week . thank you
Excellent massage and high-quality products. Knowledgeable staff, great vibes & atmosphere 💜
For a therapeutic or sports massage, Kia is magic. I have heard great things about Manny as well.
Everything you could want in a wellness center! Staff is very friendly and knowledgeable. Highly recommend!!
This place is fantastic. Clean, professional and the staff are very knowledgeable. And honestly very well priced! Highly recommend!
Using a gift card is such a pain, they make you create an account with them online and add a credit card.
Highly skilled masseuses that helped after a slipped disc and great ambiance
One of my favorite places!!! Best customer service in the area! They truly value their customers and their needs! 🖤💐💐💐
Edit: Based on reply, business does not have a record of an actual former client of theirs ie me. Tells you a lot (but not everything) you need to know
Great therapists, calming atmosphere. I really enjoy this neighborhood gem!
An absolute HEALING experience in every sense of the word. Cea is a true healer!!!!
Incredible staff, and treatment. Some of the other reviewers here must be confused with a different business.
Owner is truly kind, thoughtful and incredibly smart. Great business!
Cant beat a business with hands on ownership ;)Good people with integrity here!
Perfectly named location, as I left much better than I arrived. Thank You !
Tranquil experience with top notch massage therapists
Enjoyable and skilled massages with friendly advice afterwards.
Wonderful massage! Highly recommended
An amazing atmosphere with a caring staff.
Heavenly!
Nice place big and new
You can feel
Loved this place
Great atmosphere
I cannot gush enough about how much I love Salvation Wellness!! For about 5 years now I have subscribed to their membership plan which secures me a discounted one-hour massage once a month. As someone who has had spinal fusion surgery, it was the easiest decision- especially after meeting Katsunari. I needed a therapist who understood all of the implications this would have on my muscles, my mobility, and who would be patient in getting to understand that. Not some generic massage every time. And with Kat, I luckily found that. He is a true professional and endlessly kind.All that being said, the facilities are also beautiful and tranquil. The front of house staff always puts a smile on my face. And the business supports causes that are important to me. Honestly, it’s all great! Imo, Salvation Wellness is a GEM in Downtown JC!