The front counter employee working today went above and beyond in the realm of helpfulness and customer service. Wonderful experience even if they didnt have exactly what I was seeking.I have to change my review as my bf went in today and was not only charged 2x the price of a 2 pack of juice but was completely lied to about the price of the juice that he bought.I will never go to this place again.Get it together bahama mama. This is not the way you want to make money.
Today’s morning I went to the store for buy one of disposable. It is the first time for me in this store and the store was so much fancy. Their behavior is really awesome. I go for one disposable but I was seen they have lot of my favorite flavors. After that I bought 4 of them. I recommend everyone to go there and grab whatever you want. They always offer better price. Thanks
Best shop ever! The staff has always been amazing. Special shout out to Tanzier, your customer service skills are impeccable. Keep up the good work. 10/10 Recommend !
I used to go to Blazing Bad but then I decided to go check Bahama Mama’s out and let’s just say, I’ve been going there ever since… The staff are VERY helpful, always sweet and giving the best deals. I went in there the other day and Jahid was really awesome. He’s a keeper .
I thought the man working was rude. I asked where a product was and he told me he was helping somebody already with an attitude. I wanted to be pointed in the right direction so that I could look without having anybody unlock it yet. I didn’t get time to look because he unlocked it and proceeded to hover over me while I made my decision. Also, it would be nice to be acknowledged when entering the store instead of just being looked at. Overall, really uncomfortable, but the store is really clean, stocked and nice looking.
I never have been a customer to re-visit same smoke shops. However Jahid and the other employees show great care for their customers, activly offering promos and maintain amazing client based relationships! Ever since my first visit, I could not help but become a loyal customer of this specific store. All the employees remember my name, my preferences, and suggestivly sell products based on what i like. Similar stores should take notes on how they handle their customers, because they are a terrific example on how excellant customer service should look like.
TANZIER is the guy who helped me out in the store.And he did a great job helping me find what works perfect for me.He was able to help me get the best product for the best price!I highly recommend going here and if you want to be treated like royalty!Ask for TANZIR!!
All of the staff are super nice and they have a wide variety of products! The store is always clean and organized which makes the whole experience very delightful. Along with the staff being nice the owner also gives great deals to loyal customers!
Found the MOST ADORABLE purple Gandalf pipe by Gravlab for a great price, they even offered me a little discount as a first time customer. The person that helped me was so sweet, and showed me so many cute pieces. Absolutely LOVED this place. I have since been back twice. ♡
I recently moved to Kingwood and had to find a new smoke shop. Really glad I found this place because the selection is great and the customer service is fantastic. Tanzir goes above and beyond - he’s very personable and knowledgeable. He introduced me to a few Coastal Clouds flavors which is my new go-to brand for vape juice. He also pointed me in the right direction when I was looking for some THC-A flower. I chose a strain that he recommended and was impressed. This is the only smoke shop Ill be using from here on out. Keep up the excellent service, guys!
This place is fantastic—immaculately clean and wonderfully pleasant. The staff is incredibly helpful and friendly, and the entire team is consistently awesome every time I visit.
Went in just to look around and had a really great experience. The employee, Ahmed was exceptionally kind and friendly. They have a really clean, well kept store that has everything you could possibly ask for. If I could give 10 stars I absolutely would. Definitely gonna be our new shop.
Had high expectations for customer service based on my past experiences at another location. After my first time at this one, I left feeling excited to have a new great shop right around the corner.My experience last week left me feeling the complete opposite, and I have no plans of returning.I had a specific amount I was able to spend so, I called ahead to see if it would be enough. The man said he couldnt discuss pricing over the phone but to Just come in, its fine. I even told him the amount I had and asked if that was okay and he said Yes. Yes its good.When I got there I told the guy about the phone convo. He wasnt overtly rude, but throughout our entire interaction he was unfriendly, short, and made me feel rushed to make a decision. He asked if I could pay $2 more, which I luckily had in change, so I agreed. But then they only had indica or hybrid when I strictly use Sativa, which was only available for an additional $5, which I didnt have. Politely reminded him what I was told on the phone & he just said Yeah. While I was taking a minute to think & debating my decision, he just looked at me without saying a word. Never said sorry or anything to express he cared, nor did he make any effort to remedy the situation. He was perfectly with me leaving with nothing or a product I likely wouldnt be happy with.I went ahead with it because I didnt want to drive around trying to find one -which is why I called ahead to begin with- & bc Id been looking forward to getting it, as its not a purchase I make often. Paid, then checked my device in store & it didnt work. They said it was probably dead and put it on a charger for a bit. Waited in uncomfortable silence before I tried again, and it still didnt work.We go to switch it out & I realized I could have gone to the car and asked my bf for the extra $5. I asked if there would be a way to switch them out for the Sativa or if that would be too confusing. He said I mean, it wouldnt be too confusing but... so I just said nevermind, because Id already been feeling like I was inconveniencing him.As someone else said, he also didnt even honor the 5% reward discount. I dont think it would have been unreasonable for him to give me a $5 discount so I could get the product I came for. At the very least take off the $2 in change! Instead I paid more than Id planned for something I didnt really want. That wouldnt have kept me from returning, but the less than bare minimum customer service will. Also, no one else was in the store except the us & the owners, so its not like he wanted to help but didnt have the ability. He simply didnt care at all.The place is beautiful, but fancy marble floors and pretty displays dont make returning customers. What I care about is reasonable prices and friendly, attentive employees who genuinely care about the customers experience/ satisfaction. I dont ever leave reviews, but all thingsconsidered, this was a pretty big let down.
This location is very clean and the staff is so helpful! Jahid went above and beyond to help me with all my questions. 10/10 on customer service! Will be back 😊
Went in just to look around and maybe buy a few items.At first glance the store was massive and very well kept and an overall great experience. The employee, Ahmed was exceptionally kind and friendly and even offered a drink on the house for the road if I could give 10 stars I absolutely would. Definitely gonna stop buy again soon!
We go to Bahama Mamas to get CBD gummies for my stepdaughter,. She is epileptic along high anxiety, OCD and who knows what else, the CBD gummies help with the anxiety so we go quite often to the store.I for myself like the Delta Delta 9 gummies they help me sleep quite well. The store is absolutely gorgeous inside, the employees are absolutely wonderful while helping and answering all the questions they can. They are just very nice. If youre in the porter Kingwood area check them out you wont be disappointed.
This place was awesome, Kyle helped me out and I couldn’t have done a better job myself. He was well knowledgeable and knew exactly what to look for when I told him what I was interested in.
The Indian darker man who had some weight on him is so rude and ruined the whole experience here. I was trying a new store out but I won’t be coming back here and will continue to go somewhere else. Store is nice and clean but service is trash!
Ahmad is very attentive and knowledgeable. Hes very friendly and caring about the customers needs. All his suggestions have been nothing less than remarkable and memorable. This is the only smoke shop that I will go to. Theres always new products. I love it here 😍
I came to this place a few days ago, but it’s such a nice, clean space! they have just about everything you could think of, and you get to try the vapes before buying them. the worker that was there was also very sweet and helpful! he even gave me a free soda for the road! i recommend this place for any who are looking for a new shop!
Price hike warning! Purchased a Puffco from here and ended up paying over $40 more than it was supposed to be “with taxes”.The guy running the counter also would not let me apply ANY discounts “because he was already discounting me so much”. Do not purchase from these lying companies.
I come here to get my Delta9 because I have gallbladder pain. Ive met two of the employees since shopping here and they have both been especially kind. The first time I came in the man helping me was very helpful and willing to work with my budget. I just went in again yesterday and I wasnt made to feel rushed or pressured into anything. It was a pleasant experience. They even have complimentary water and soda for customers! 10/10 Id recommend this location to anyone. Its also very clean and well lit inside, very well maintained.
Great job - Jahid was so helpful. 10/10 would recommend!
The BEST vape shop Ive ever been in! (and Ive been in A LOT). The store itself is really cool! Super modern, great lighting throughout, and crazy organized. The guy helping me out (I wish I got his name!) was SO knowledgeable about everything in the business and he took his time with everything.I walked out trying several new things that Ive really wanted to, but didnt have the knowledge to change. Not only did he lower the price a bit, but he threw in a TON of free stuff!!! 2 packs of different gummies, a pre-roll, a Delta-10 disposable and locally made CBD soap!I purchased a Bees Knees D9 disposable (superb) and also a container of flower, which I never do, but it was so beautiful looking & it smelled so good! Im told its good for pain & anxiety so I cant wait to try it! I cant imagine going to another shop ever again! Its super close to my house and the hours are great! Im super happy we have this shop now. It was desperately needed here as the others are understocked & overpriced. ⭐⭐⭐⭐⭐
I love the help I got with the worker he was a nice man! His name started with a T, I cannot remember it! I will be coming back!
Rahmen is the best!! He always knows what I need. this is the best place to get any goods youre looking for, nice setting, very clean and inexpensive place to shop for your smoke needs. highly recommend this place ! also , you get a free drink after purchasing 😉 .
This place is awsome! Jahid always helps me find what Im looking for!!
Great customer service, was very friendly and had lots of information with great deals! We will definitely be coming back here and recommending to our friends!
10/10 experience. Very clean and it is so pretty inside. everything is on display clearly and super organized. they also have complimentary water and small snickers bites when you check out. the owner and other worker were very attentive and informative. would HIGHLY recommend coming here!!
This place is amazing! I always feel like I’m in a different country when I walk in because it doesn’t look like anywhere else I go in the area. Very elegant vibe. They have the best selection in Kingwood, hands-down!!!! The staff is friendly and they offer drinks with purchases!! New loyal customer here.
Tanzir was super helpful and friendly, telling me about specials they have and had great recommendations!
Rahid takes care of customers! This will be my local for vapes!! Thank you so much! You rock!
The guy who helped me out was knowledgeable and knew where to find what I was asking for. Seemed a little rushed to get me out of the store, though. Off-putting because there was no one else there. Put in my phone number at the register and the man didnt honor the discount.Also, make sure to open the box before you leave the store -- these folks sell busted pens.
By far the best smoke shop in the area. staff is friendly with great attitudes and they always help me find what I need. the girl who works there has amazing customer service skills and is very knowledgeable about the products.
Always been so helpful, very friendly, and always recommend the best and newest items to customers. Never had a bad experience with them at their locations in Spring and now here in Kingwood. Would highly recommend to anyone to get their goods here!
Updated Review: Thank you @Owner for the quick response. I visited the store again after the issues on the first visit and they were able to clear the confusion and make up for the accident and were both very respectful and owned up to the issues, which I greatly appreciate. Very nice store and the staff was very polite. Looking forward to spending future business here!
I’ve been going since opening day with my boyfriend, it’s our new smoke shop. They have everything you can think of and at SUCH good prices! Not to mention the friendliest staff in the world with complimentary drink and candy. If you’re looking for a new smoke shop, this is the best place for you 100%.
This store was very clean and nice. The man that works here was also friendly and also explained to us what everything was and helped us with what we wanted.
GORGEOUS!!!! I was greeted at the door. Very knowledgeable on products. HUGE selection. The glass ware selection is out of this world. Free item with purchase and free refreshments whether we purchased or not. Hands down the best.
Amazing store. Got tired of waiting on bums to open their shops, selling shady products. This store is a sparkling gem, no reason to go anywhere else. The products they have, nobody can come close. Dont go anywhere else, they have everything, along with amazing service and ambiance. Its even worth the drive if you are out of the way, its that good.
The guy was very helpful behind the counter . Super friendly and very knowledgeable.
Walked up to the door & was greeted & had the door opened for me by a kind young lady who worked @ the shop, walked in & was amazed @ the stock / ease of finding what I needed well lit / shelves , staff was very informative & such a pleasure to do business with . . made me feel like a VALUED customer! 5 stars out of 5 stars great job guys !- Brody
Fantastic service! Jahid and all staff are very nice!
The best smoke shop I’ve been to in Texas!!! These guys make sure you leave with products you will satisfied with every time. If you’re not sure on what to get they are there to help. I highly recommend them if you’re looking for quality products from a reputable shop.
If you can go to the one on Kingwood, Dr. They’re alot nicer, more helpful, and give you deals. Won’t be going back the northpark location. Very unhelpful.
Ahmed was very helpful with finding the perfect e-liquid for my mom! Really appreciate the 5 star customer service ✨️
This store is amazing. The store is huge and beautiful and the selection is amazing. You need to come to this shop. The customer service is 10/10. Products are also 10/10. High recommend this shop.
OMG! if you want smoke stuff this is the place to go! They are brand new and the place looks so amazing! To the flooring to the pieces to the people inside. So helpful and want whats best for you. They have a BOGO 40% right now too! These guys were awesome 😎
Tanzir had great customer service I will definitely be back
Ahmed was super helpful & very nice. Definitely my favorite smoke shop!
Good products and staff is amazing
The personal was so sweet and kind, he always offers us free juice when we come in:)
Tanzir was super helpful finding me a cbd vape I like. Great selection of products!
Always a good experience! All your needs
Amazing customer service, treated us very well being new customers and have HUGE selection of glass, vapes, and everything a smoker would need, definitely coming back
Love the store huge selection. Staff is knowledgeable and friendly. One stop for all your needs.
Shops said it was open. Called and checked to see if they had item before I arrived. Drove 30 mins to the shop and they were closed. Called again and dude said they’d be open in 45 minutes. 90 minutes after they said they’d be open on the store door and online. Extremely unprofessional and embarrassing. Unserious organization fr
Walked in this morning and was greeted by the owner Ramen. Super awesome place, even has complimentary drinks! The place is incredible
This is the most clean and spectacular smoke shop I’ve seen. And I’ve been to quite a bit of them!!! Prices, products, everything you would want or need… is here
Ahmed is the best. Customer service is amazing and the store is set up so beautifully. Thank you.
This place is amazing I would go their everyday friendly show you the best quality to you everything is amazing
Sam is the best customer service representative I’ve met !! He’s a great person representing a great location !! Highly recommend best smoke shop I’ve ever been too ! Definitely recommend
Best smoke shop in king wood by a long shot. Owners are friendly and always have deals and freebies to hand out to loyal customers.
This place had an insane selection, and the dude working there was super helpful. Its definitely worth the drive.
Great prices, best around. Product knowledge and the friendliness is awesome! They got it all and more!
Great shop one of the best I’ve seen in Houston so far make sure you check it out they have everything and deals all the time .
Great service ! Would recommend to anyone , 10/10 would come again
Very friendly staff, very clean environment and a ton of great options to choose from! Highly recommend stopping in and checking it out!
Great selection of disposable vapes and juice! Would recommend you check them out
This locations is very clean and high end looking. Customer service is top notch!!!
Great store, amazing selection, great pricing and great service. My new favourite!
The BEST smoke shop in kingwood/ Porter area! Great products and customer service. Shoutout to Sam!
Amazing customer service bought a gas mask and got some free bud they also offer free drinks 5 stars
Favorite smoke shop hands down great prices friendly people
This spot has the best in town y’all hit up this shop up mane!!
Did great wonderful customer service will definitely return
Awesome staff and great place. Gonna be my new stop
AMAZING service! Incredibly knowledgeable and so many raffles!!! Love this place!
This place has everything you’re looking for with fashion stop by you wont regret it
Great Business Very New Comer Friendly Has Everything you need I highly suggest giving this place a try
Very great atmosphere and good vibes.
Extremely helpful, really well set up and I will be frequenting this store!
Fantastic presentation and service. Great pricing, will be returning!
Customer service is really good ‘ love it here
Amazing place very friendly owner amazing prices can’t beat the quality!!
Staff were very nice and well informed!
Amazing variety customer service amazing
Ahmed the owner was fantastic!! helped us out with everything we needed!!
I’m very well service and very nice shop
Very nice place; great service
Awesome people great service and great collection of products
Great service and prices thank you so much
Didnt have what I was looking for. Also, didnt have any knowledge with what I was asking for.
Beautiful store, great customer service!
Ahmed was amazing and super knowledgable.
This place is great customer service
The three gentlemen was very nice and helpful
Awesome place great people!
Best smoke shop ever i have visited.
Clean wonderful selection friendly employees
Friendly staff with great selection!
Great place new opening great service.
So helpful Thank you Ahmed!
Huge selection with very friendly staff
Awesome experience very helpful
Amazing customer service!
Amazing❤️
Great service