Went in there July 6th between 12 PM and 1 we made a purchase with a young lady with blue hair. She was very deceitful overcharged us for an item which sells for $6.99 elsewhere. She charged $19.99. She kept the difference for herself. We realized it when we got back home to check the receipt. We will be going elsewhere. She should be reprimanded if you want to run a successful business. Thank you and goodbye.
The blue hair young lady is wonderful…. I walked in very indecisive as to what I wanted and she took her time assisting me with my purchase. Will definitely return again.
Great place with lots to choose from;Staff is super friendly. Prices are decent and the owner is amazing. Super down to earth going above and beyond in helping me get my dad some relief ( cancer patient)! I recommend this place 100%.
Absolutely recommended smoke shop especially the hospitality and the customer service is the best they got great product and great customer service and came here late night and they were open till 2:00 which is convenient and then a really nice gentleman by the name of junasshelp me out
Bri is an absolute gem!! I’m super picky but she always gives great recommendations & explanations that help me choose the best one for me :) thank you bri!!
Junass probably has the best service for a vape shop The guy was super cool he talked to me about every vape amazing customer service I can’t lie I don’t usually leave reviews, but I truly like that guy give this man a raise
Best customer service, Brianna always knows about all the best products definitely recommend
Junass amazing service took good care of me I will definitely be coming back
Junass and bri helped me with a decision. Great customer service!
Service by Brianna was amazing. Will keep coming here because of her.
Junass was very helpful and kind and very good service I will 100% recommend!
Junass was a great help. The Geek Bar Watermelon Ice was sold out and he suggested Fume Lush Ice. And it’s just as good. He also let me charge another. Will be back
Bri was super helpful and friendly throughout my whole time there giving me various options and opinions of not only hers but other customers who’ve previously gone and still go. She was very charismatic and welcoming the second I walked through the door. Not only was she great but the store was very cleanly kept and had plenty of options. I’ll definitely keep coming back.
Junass had amazing customer service , great employee good vibes
Zaza Smoke Shop best in town, super complete store with all your 💨💨💨🥰😎😤🥶 needs. Superb customer service, they are patience and also always freebies and they help you out when you short. Best prices in town. Again BEST SMOKE SHOP IN TOWN !!!! Come see them !!! 🔥
Hey yall gotta check this one out, I’m new to Florida and Junass helped me out finding the right vape for me, definitely coming back.
I went to get some wraps from ZA ZA on main and was treated terribly like I was a vagrant. I wasted about 15$ on useless material because the supposedly manager gave me the wrong product I asked for wraps and she gave me cigarillos instead. She had me pay before letting me see the product I immediately pointed out it was the wrong product and she flat out refused to attempt to rectify her error. Stating that it wasn’t her store and exchanges aren’t allowed. When I asked to speak to the owner or her manager she rudely responded that she was manager and refused to connect the owner. I am now left with about 10 cigars that I don’t smoke.
Brianna was so sweet amazing costumer service
Junass has the greatest customer service in town please come show him some love amazing quality and variety!
Beautiful place inside and out, thank you Ezy for the great customer support. She helped me out handpicking each item I needed and explaining thoroughly all of the pros and cons of the various brands and individual items themselves. This is the place to go & one of the few open so late.
The manager Melanie, she’s so funny and very kind an angel to the world! literally this shop never disappoints best one I’ve been to with amazing staff!
Junass and Melanie were great help and provided me excellent customer service! I’m from out of town and they really took care of us! A definite come back!!
I’ll give it 4 stars because guy at the counter was really nice but after my visit tonight I’m not sure I’ll continue shopping here, went for a d8 pen and two vapes total comes out to $130 I think $80 for a d8 pen is outrageous, I also asked for any specials on vapes and he told me 2 for $45 but after I disagreed with the d8 price and told him I just wanted to the 2 vapes he changed the prices to $54 and told me that the more I buy the more discounts are available which I still ended up purchasing, I only stopped by because they’re the only vape shop open late. Overall good vape shop if you’re not buying d8 or nicotine and friendly people but the prices are just plain crazy the vape shop right next to Dunkin’ Donuts has way better prices and more variety also to add onto the vapes available their quality and authenticity is questionable
Cherry was super helpful and Her customer service was great! From beginning till end.Also the store was very clean and super inviting not like other stores around town. Definitely coming back down to the shop
Not really from the area but cherry made me feel super welcomed , her kindness and bright mood made me feel comfortable enough to try different flavors flumes ! They need to keep her there !!!
Junass was great today and helped me out to find exactly what i was looking for! Thank you brother!
Ezy gave me great recommendations. She was also super sweet! One of the best customer service experiences I’ve had.
Junass it’s very awesome always friendly
Amazing customer service Junass took great care of me and also gave me suggestions when I was unsure
Great locations and Junass was very helpful…. Shop has everything I was looking for.
This shop is amazing! From the organization to art and decoration of the place. Its very inviting and chill when you walk in. The choice in products is massive and the staff is great. Saba attended me today and she was great. She has a great personality, making the experience even better! I highly recommend the place!!!
Absolutely love coming here! I literally drive 1-1 1/2hrs (depending on traffic) just to come to this shop. They have a wide variety of items, very friendly, helpful staff! Prices are good!
I see my review was deleted, guess Ill have to copy and paste it and upload it everytime its deleted.. I came in this store and wanted to know the price of the cheapest scale and the sales associate Kevin told me that it wasnt his job to check the price of every scale. He was very rude and doesnt need to work in a store if he has a problem giving CUSTOMERS the PRICE of things that are for sale in that store.. Hopefully the owner will reach out to me or maybe comment on my review like they do the positive ones..
Cashier was very helpful on helping me get a vape
I work the Rent-a-Wheel right next to the Smoke Shop and the service Ive gotten has been nothing short of phenomenal. Shelby is an informative and kind person and has assisted me without hesitation every time Ive made a visit.
Home girl talking about shes the manager. Refuse my money told me they only sell 8th. Never gonna get my business again. I only went to them because of the hours theyre open. Lost me as a customer. ✌️⭐ ⭐ ⭐ ⭐ ⭐Update, Ive previously went back to the shop and home girl wasnt there. Thank you because she was rude and out of order. The other gentleman working there was courteous while providing me service. Positive attitude and good customer relationships make a business strive I really appreciate how the gentlemen thats usually during the night conduct himself with his customers. Because how he treated me gained me back as a customer. Thanks 👍
The customer service is amazing , I always get a great sense of energy whenever i pay a visit. never a dull moment and great prices, also one of your employees i believe her name is valentina is amazing. she’s very pleasant and always has a great attitude and honestly glad with my experience when ever i’m there. keep up the good work!!
Junass help me with everything! They have a lot of products and open till very late!
The interior of the store is very clean and inviting. I had no trouble finding what I needed and Zay was incredibly helpful throughout the process and made sure I left happy.
Very big store with a lot of different things, Jennifer’s recommendations really helped. definitely coming back !
One of the best smoke shops I’ve been too. It’s very spacious and big. They have a variety of different items and the workers and owners are very sweet and helpful! Especially, Melanie. I had an awesome interaction with her. COMING BACK FOR SURE🥰
Just left and Sara was amazing!!!!!!!!!! So Welcoming; hospitable; answered all our questions and was super friendly! I’m from New York; so she made my experience a great one.- Azi
Sarah is absolutely wicked. She’s a bloody dope sales rep. and does her job like she was born to do it. I had a fantastic experience and will certainly be back.
Great experience! Junass was so helpful! Definitely recommend going here :)
Absolutely satisfied I will be back for sure to get some other things I appreciate the help from Wendy and Fabi thank you so much!
Melanie is a sweetheart, helped me find some good edibles for my birthday, 10/10 recommend this smokeshop!
This is honestly the best smoke shop I’ve went to. They have a variety of everything you need. I recommend you ask for Dino, he is gives the best service. Happy new years!
Great service! A young woman Valentina, showed me all the products in the shop. She was very sweet well mannered and attentive! Took great care of me.
Best place ever!!!Melanie the best seller that place has!!!!
Great customer service Junass always helpful.
Great customer service from Junass. Definitely recommend coming when you need something in a pinch.
The girl with the curly hair was so nice and knew exactly what I wanted . More smoke shops need to be friendly like Zaza
Really good service. I didn’t know what to get and Shelby and that man advised me to try a new product. Definitely will be back😁
Love it here Mel she was real nice plus she help with my questions plusssa they got King Palm products 👌🏽💕
Zaza Smoke Shop 2.0 one of the best smoke shops Ive been too 🍒Cherry🍒 was informative and knew her stuff!🔥🔥 The products and hemp on display were on point and had the best quality!!! Definitely will be revisitingIf you are in the area and are looking for great quality and greater service this is the place!!!
Zazas Smoke shop is one of best smoke shops ever!! They have literally everything you want/need. A young lady I believe by the name Saba, gave amazing costumer service and was very helpful/sweet. For sure will be back!
The staff were nice and patient. Informative. And responded based on my vibes. My first time so here so dont know their names yet.
Wow wow wow!! The vibes you feel when you enter Zazas is 💫immaculate 💫 especially when given phenomenal costumer service from a one of a kind employee like Saba! Most definitely will be recommending more people to check you guys out!
Great excellence customer service, would recommend for anyone to come to shop there
Junass was great with me .
Love the store seem to have a very nice worker by the name of William that seems like he tries to make sure he can help you find what you need and very polite to talk to seems to be very respectful
William was the best worker at zaza, he always helped me find my zaza and is just the sweetest! I love going to this shop because of him!
Jo Na Ss was very helpful, polite, and patient solving my issue from yesterday.
So zaza is an awesome smoke shop. They carry everything from pipes, hookahs, delta 8, kratom and way more. The prices are better than most smoke shops in the area. The owners and even workers are very knowledgeable. Sarah is the only one I know by name. She is mainly the one I see when I go into zaza. Amazing women to talk to while checking out. She is pretty knowledgeable as well. Always a big help when i go in and I’m being indecisive. Definitely chill vibes while still bringing positive energy into the store. Definitely recommend to anyone looking for your smoking needs!
Junass thank you so much for your expertise. Great vibes here it was an honor to meet you..
I had the best experience at this smoke shop foreal!! The girl there Mely was really helpful and patient when assisting me and my friend. She gave great recommendations, I will definitely be coming back to visit!!!
Cherry is very nice & helpful, she is always very welcoming whenever I come here.
Great friendly service with a wide range of products to choose from and the location is perfect. An associate named Melanie helped me find what I was looking for and took good care of me.
My favorite smoke shop! Store is always very clean and organized nicely. Melanie is always a very helpful store associate. Keep up the good work ZAZA
William is the best worker there is! So sweet and extremely helpful when it comes to finding what i need or giving suggestions
First time at this smoke shop and Nevaeh made me and my friend feel super comfortable and answered ALL of our questions. Definitely coming back!!!!!!!
Anushka greeted me with a friendly smile and provided great customer service. slay.
Love the layout of this spot. Easy to see what you need from when you first walk in. They have everything you could possibly need. Shout out to Saba for being the best and helping me out all the time.
Best smoke shop in town ! 🙌🏼🙌🏼🙌🏼Has everything you need and very friendly staff 💗
I came over here an Junass was an amazing help, 10/10 Come over here for anything.
Melanie was the best at helping me find the thc products i needed! great customer service ❤️
First time there today, purchased item at 1030 am and came back at 1130 with item intact and receipt in hand. I was denied a refund because apparently they don’t do refunds. There was no sign anywhere in the store that said no refunds, even on the receipt itself had nowhere on it that said all sales final….. remind you I purchased at 1030 am and came back 1 hr later at 1130 am and was denied a refund…..
My favorite place to shop… The lady name Sarah was really nice and friendly, she also help me picking what I needed, thank you
This girl Sara were so charming she helped me and took the time needed with me, just for her Ill keep coming to this place and I live far lol
This smoke shop gives off good vibes and excellent service from William! I asked what kind of rechargeable vapes he got and put me on to Mamba Vapes :) 10/10 recommend ZaZa’s
Melanie was sweet and helpful! Love that you guys are open late ✌️
Love this place. Everyone was so polite and friendly they helped us. Allowed us to try our products.Will definitely be a spot for us!!
I was with my homegirls and Val was helping us out, she was mad nice and we were all dying laughing. She helped put together my battery . This spot my new fav.
Impressed. found everything I was looking for and then some. Great customer service; one of the employees Saba helped greatly. Will come back and stock up on my favorites.
Brianna was a big help!!!
Aubrie was the most knowledgeable of any smoke shop Ive been to. The store is fresh and vleam. Aubrie is the reason I will never go anywhere else!Thank you!!
Great store, very clean, great environment. Saba was very helpful and very professional, answering all my questions and helped me find exactly what I needed. Thank you!
Yooooo this smoke shop has all the good vibes!!! great music, and even better products. Saba is the best ask for her 😊
The customer service was great I was glad I was able to find what I was looking for, thanks to the help of Aubrey she has great people skills thank you guys for the help and more.
I had a malfunctioning vape and Junass helped me very well! Thank you.
The young lady in there was extremely helpful, I love the vibe and all the products they have the variety is really good.
Mélanie was very helpful. I would buy from her again.
This store is amazing. Me and my friends were helped by Katherine and she was the best! Go to this store!!
Really helpful worker destiny
Nani the girl that was working there was super cool. She was super helpful
Fabi was very helpful and has amazing customer service 👍🏻
%100 recommended this place is the cleanest and most respectful place to come and get anything you need from cigarillos , cbd products , natural herbs , eddies , and your products to smoke with. This is the only shop I will ever be coming to from now on.
Theres a girl named Abril and she was very kind it helped me find what i need... thank you for your hospitality 😊✌
I just left this place and it was a good sales experience the gentleman was very nice and Ill definitely be coming back .I recommend you guys to go here .
Super nice friendly people on the front counter. I’m new to this thing and Sabas took her time to teach me papers etc
JUNASS IS AMAZING!! Best smoke shop in kissimmee!
I love the place really clean the service it was incredible the girl Nicole really cute she help me a lot it was amazing.
I went here expecting too be swept of my feet but I was pushed off a ledge .I was coned into buying marijuana that was old and had a horrible taste as well as false advertisement.I don’t think it was weed at all.I’m very disappointed being that Saba stated this had a high level of the which was a lie don’t ever come here and be lied too!
First time going great customer service always got the newest an best products.
This is one the few shops that i go to and have a good experience every time i go and Muhammad was super patient with me and all
I love this shop William hooked me up on edibles and they were so good.recommend coming here :)
Melanie is great! always helps me with thc products!
Best customer service and great product with many different things to choose from , big selection on wraps,Hemp and CBD edibles. Highly recommended Smoke shop!
Love this store, Ive been to all the Zaza shops in Kissimmee. Good prices and amazing stuff.
Recently opened best smoke shop in the area Nicole and Hancza were the best , Amazing customer service once I walk through the door definitely coming back my new smoke shop !!
Saba was an amazing help! Anytime Im in Kissimmee Ill be sure to stop by.
Amazing service!!! Great prices very neat inside I always leave with a smile!! Go zazaaaaaa
Favorite smoke shop ! , Saba is such a sweetheart along with the rest of the employees always a great experience.
Mohamed with great customer service and great picks on product! Will be back more often great vibes
Awesome products great for all your needs shoutout zay
Coming to zaza smoke shop from the start and every time I get the best service which Keeps me coming back no matter the day cherry takes care of everyone and everything to perfection
Sara she’s the best. she should be manager. We love here!!!
Junass Was extremely helpful, highly recommend this place
Best shop we have found in a long time.. Saba is a gem .. happy and very helpful... 👏👏💛💛💛
Amazing staff and products for great prices thanks saba for pmo to smackwoods there amazing
Wendy gave us great services assisted us very well and was patient with us
Refuse to go to any other smoke shop. i love it hereeee!!! Saba is the best ask for her 😊
Mohamed always great and helpful whenever I come in to buy at zaza smoke shop real great guy
Wont even pick up their calls, purchased a fume ultra yesterday and it’s dead today. Their Fumes are most likely fake
Best service and quality products, my favorite shop 👌
Felt like i was shopping at a mall omg this store is huge!!!! shout out to Saba for being the best❤️
🙌 amazing cool place, very god prices
Mel was the best ! Best smoke shop in Kissimmee!🥰🥰🥰
Saba and Wiz are greatest customer service….dependable and knowledgeable!!!! Best smoke shop in central Florida
Great staff. Very friendly !!! Best prices and a lot to choose from
100/10 recommended saba gonna get you right @ zaza they got whatever you looking for, don’t think twice about coming
Mohamed very nice I like the services and prices are amazing 👏 👌 😀
I had a malfunctioning vape and Ahmed helped me very well! Thank you.
Favorite smoke shop to go to, Saba always takes care of me. They never fail to have what I need whenever i go!!
I like to shop in this store zarza the best in Kissimmee and Mohamed very nice
Over priced merchandise and the staff wasnt very friendly or helpful
My expirience was great. The employee Yesenia gave a great service
Really nice place. They have everything and the service the best!!
If you are in the Kissimmee area and you need anything smoking related..this place is a must! And to top it off the staff are amazing!!
Favorite smoke shop of all time❤️Saba is the best ask for her!!
Cherry was the sweetiest!! Will visit again 🤙🏽🤙🏽🤙🏽
Best customer service and prices :) I am a very happy customer
Brianna was pretty good on service!
This place is so amazing !! melanie was the best!
S/o to cherry she’s a real one 💯💯 very nice too
Wendy fabi have great customer service
Shelby was an amazing help! Thank you:)
Best shopping around smoke shop they give me good deal thank you
Great service! Muhammad was extremely helpful!
Melanies was the Best!!! Best smokeshop
Its a good experience with Junass
Love this place! So nice and friendly!
Saba gave me amazing customer service !
Very wonderful service. excellent customer service
Cool shop has everything you need
Amazing place the have a lot or thing thanks mohamed
Mohamed thank a lot for the services you was amazing
Favorite smoke shop to shop at Saba always hooks it up with the discounts
Yesinia helped me. great service
Zay was an amazing help!!
Too over priced!!! Nice looking shop tho!
Best spot to go to dino come in clutch
GREAT PLACE TOP QUALITY PRODUCT
Bought a fume ultra and it died the next day. Beware of them
Thank you yesenia for great service
Great customer service, zaza #1!
Thank U Yesenia Appreciate The Service
Amazing deals, love the prices
The best vape selection!
I love this place! ASK FOR SABA!!
Good quality and good service
Thanks Mohamed amazing spot
Best smoke shop ever!!!
Mohamed thanks for the hospitality
The best
Best prices in town!!!
🗑️🗑️🗑️
🔥🔥🔥🔥🔥
Junass was the BEST! Great customer service and even better Za
I love this place, I recommend it and for me they have good service, the girl who helped me is called Sara. Its super formal, thanks for the good service. 5 🌟
This place is no good. I bought 3 times and the 3 times the vapes were damaged I returned and they told me they would not give me anything in exchange.What they sell is useless, it is a defective or damaged product.
The best service and the best treatment with clients. Your best worker Melanie, the Cuban 🥰🥰🥰🥰🥰
The best service!!!! The service is great, a very nice place and Saras attention is excellent, a very friendly and cordial girl; I recommend the place 💯 %
Great service! I recommend it to 💯 Sara has been very humble and respectful and gives excellent service 10/10!!🙌🏼
Good service, the guy was very attentive and showed me the products to find what I was looking for.
Bri and Said very good service thank you🙏🏻
Excellent place, highly recommended! Saras attention was excellent, very cordial and helpful.
Melanie and Madeline were the best!!!!!
I liked how April treated me
Melanie the tough!!!!!