Really good vibes, the outside of the store looks suspicious but inside is great. The people were very friendly and answered all my questions, and were very knowledgeable about all products. I have specific allergies and they were able to show me multiple products, that accommodated my dietary needs. Overall a good spot and recommend to stop by.
I hate writing this because Ive been a loyal customer for a very long time, gave a ton of referrals, and tried to be supportive. I dont know whats changed within the past few months, but things are TERRIBLE now.Today, I drove from one location to another because a product that I really liked was on clearance. It sucks that theyre not carrying the product anymore, but thats pretty common for this franchise. I get there, and the employee didnt honor the pricing that the other employee told me so I ended up posting regular price. Plus, he was kinda snooty about it (and not very sympathetic to the fact I drove a long way to NOT get the reason I drove that distance).Theres WAY too many choices now to put up with that kind of terrible customer service. So I guess Ill find somewhere else to spend my money.
Not only was the owner quite knowledgeable, but she was also very kind and caring. She knew about holistic medicine to apply to my broken bone and was well versed in essential oils. The building was very clean, well-spaced, and had a professional appeal. The products are quality and the in house brand concentrates and salves are VERY well priced. Other items may be as well, but I went in asking about what to use on a broken bone until I get medical treatment. The owner offered a sample of the Colorado Cures full spectrum hot cream once we got to talking and it seemed to work immediately! I was very thrilled! Was well worth going in, I almost drove right past once urgent care sent packing. I recommend going to them over other places in the area. Was just a more quality-professional experience with a whole lot of care...embarrassingly enough I was declined purchasing the items...I was not sure on what to do. I asked her to try splitting the amount on two cards, multiple ways and to my dismay each card was declined. At this point I still owed $5. I was just about to go diving into my sisters vehicle and was told it was ok. Im writing this review to pay it forward in a small way, I still am in amazement...the customer service was more than impeccable, it was perfect and personable, thank you! Bruising, swelling, and pain all are WAY down :)
Products & Staff are great.-Chris always takes care of us!
Stopped in a week ago or so and got some excellent help from Chris! We will definitely be back. Great selection and prices.
I had a great experience here thanks to TY. She helped me figure out what i needed after many attempts and the desire to give up on CBD USA. i purchased many products (all vapes) but 95% of them failed me. Apparently i am just unlucky. But i moved on to edibles thanks to Ty and i am very grateful she made the recommendations that she did. she is very knowledgeable and definitely an asset to this business. Thanks girl. :)
I really loved my experience at CBD Plus. It was my first time trying them out. The lady that helped me was truly Amazing. She told me all about the different products, and how the worked. She was great at explaining everything to me. She helped me to be able to pick the right items for me. She also answered all my questions. The gentleman that was there was very nice too. I really would recommend checking them out! Thank you so very much!
Alex is SO knowledgeable on products. Any questions you have, he’s got the answer. I appreciate his passion around this industry and willingness to be detailed. I live in CA and have been to my fair share of CBD places and this exceeds the ones in CA by far. I’ll be ordering from him now. Alex thanks for your help, especially your patience with my 60 year old mom. You are appreciated
People were so nice. Im visiting and not sure what items they have vs. NC. They took great care of me and great specials
Wonderful store and wonderful staff. Everything is laid out in a way you can understand easily. Staff is very helpful with picking out the correct products for my pain. I will definitely be back again. Thank you for everything you do !!
Great products and prices. I went in about a week ago and alex helped me get some tincture and pain cream and wow i can definitely tell a difference. He was also very good at explaining the products as well. Will definitely recommend and will be back!
The best possible experience that you could hope for. very fair and economical pricing, all staff knowledgeable and cool. I met a manager that was super nice and seemed to be awesome to her staff. always a positive experience here and at the location in Lenoir City. thanks guys, for doing a great job.
I love this place! The products are high quality and the people are amazing! Shout out to Deanna and Alex- not only are they friendly and helpful but I always leave with a smile on my face :)
Very impressed with the products I purchased, 1000mg Organic Hot Pain Cream Lotion & Premium Full Spectrum 2500 mg & the sales person, Colton. He was very informative & friendly. This is my go to store from now on & Ive tried several plus online.
I really like this store. only been here once but was really happy with the knowledge that the staff had and their enthusiasm for what they do. if I find myself in Knoxville again, ill make sure to drop by
I bought a cartridge at the 5411 Kingston Pike location, and it never worked, not even once. I brought it back in, and they wouldnt fix it or return it. The gentleman behind the counter told me I should have tested it before I left, and that I was basically out of luck, and $35. I couldnt do that anyway because I only use it when I am at home with nothing to do, not before I get in my car and drive with a busy day. Now, I am not in the position to go around handing out free money to businesses, but they seemed ok with it.
Great CBD shop! The employee was very helpful with answering my questions and helping me decide which products were right for me. My husband and i went in on Saturday evening on July 17th. I dont remember the employees name, but I would come back to this shop just for him!
I purchased a Anchored Disposable Delta 8 card that had a bad coil. I asked if I could exchange it and was told all sales are final. I probably stop by 2-3 times a week and purchase Delta 8 products and have spent a ton of money at this location, but I will not be back. This guy offered zero help and he was the store manager.
Alex and Amanda are great. Amazing human beings. Every time I come in they take care of me and give me great vibes. Couldnt ask for better!
I love this company and their brand of products so much, they are so helpful and will get you in the right direction! Employees are so sweet and very knowledgeable, would highly recommend to anyone :)
Sold me a device that doesnt do what they said it would do. They would not take it back even though I never used it and it was within a week of purchasing. Told me to return it to the manufacturer. The manufacturer said they dont give refunds. Manager said she would call, but never did and it has been two weeks. They say they have a no return policy but that was never explained and it is not printed anywhere.
FALSE ADVERTISING!!!..... They will lie and tell you they’re running a special or a discount. Only to have you arrive and be told various reasons why they cannot honor the advertisement. This happened each time I have visited. I have made sure to call to doublecheck promotions, And yet again after three visits there has been an excuse each time. They will say this to get you down there and attempt to make you feel pressured into buying something extremely unreasonably priced. Don’t waste your time. Many other Shops in Knoxville who are knowledgeable, honest and appreciative of your business. I would recommend....Bluhen Botanicals in the Old City
Luna was soooo helpful! I learned so much from them and wouldn’t have been nearly as informed without them! Highly recommend
Fantastic! This will be my second CBD stop! Hemp Connect sells organic hemp and I’ll be buying from them. CBD plus USA has more variety product so they’re my go-to for now.
Kelsey was absolutely amazingly helpful! She answered all of my questions I had a thousand of them! Thank you so much this place rocks!
I love how helpful the employees are!
All employees have been great and have been super knowledgeable as well. I recommend this location over any of them.
Always a pleasure visiting this store. Great service, knowledgeable staff and lovely products. Highly recommend!
Well where do i start this place is top notch the staff is wonderful and pleasant and knowledgeable very good flower at this location the beautifulsoul named Kelsey turned me on to two new types of flower sour runtsand sour tangle they are awesome and the price cant be beat hands down this is a awesome place to shop!
Wide selection of CBD products & their flower is great! The staff is very knowledgeable & friendly. They are, however, more expensive than most dispensaries
First time in the store and by the time I left I was well informed on everything I asked about. Wonderful people and an amazing product!!
CBD Plus USA is by far the most professional and wide variety of CBD products in Knoxville, and particularly their flower is top notch! Employees Deshawn and Alex were super helpful, knowledgeable and friendly.
Great experience! Very helpful girl upfront helped up decide what to get.and whatd be best for us. Well def be back!
Top notch customer service. Staff very friendly and knowledgeable of all products. Very clean interiors. This is the place to shop for any of your CBD needs.
I highly recommend this store for your cbd needs. Nathan did a great job explaining everything in detail on every question I asked!! This will be the only store I will be going to for now on!!!
I always enjoy speaking with them. They are very pleasant and know exactly what they doing- Great job!
Awesome store...best products available
Friendly service. I was surprised that I had to go on 2 different days to get what I wanted, I was not aware of need to call first.
Fantastic service, friendly staff, clean store. Also, some of the best (if not the best) prices in the knoxville area.
Came in today. Friendly, helpful staff and premium products. Very happy with the service.
Clean shop with lots of options! Alex was super helpful and really friendly. I will definitely be back.
The organic hot pain cream works great! I had some sore muscle pain in my neck and within minutes it was gone.
They are always extremely helpful and know their products. Great selection of CBD flowers, topicals, and edibles as well as kratom.
Very friendly staff. Good products. Although, there needs to be some in Ohio, around the Dayton, Ohio area.
Staff there explained everything to me in deciding on which CBD product to get! Amazing customer service!
Called for information on CBD patches. Gentleman was extremely helpful and knowledgeable and I was in acute pain, with difficulty with memory at the time. I will post more after trying the product.
Blake was so nice, helpful, and knowledgeable. Going to always come back for him
Alex is extremely knowledgeable and helpful. I highly recommend this location. Great selection!!
Joe is the best employee ever… no questions asked he will take care of you!
Evan was a Great help. First time in the store. Very clean.
Friendly staff, great products, and awesome discounts for frequent customers.
Amazing customer service and great products! Amanda is super helpful!
Awesome, loved Jeremy he is very knowledgeable about the products and services!
Amanda is great, she deserves a raise. Very friendly and helpful.
Cannabidiol (“CBD”)Cannabis, also known as marijuana, is a flowering plant recognized for its medicinal and recreational uses. Cannabis acts on the endocannbinoid system, a system of endogenous receptors that may have a mediating role in inflammation, nausea, pain, and many other biological functions.Cannabis has over 80 chemical constituents, known as “cannabinoids”, which alter neurotransmitter release from the brain1. Two of the most active and studied constituents of cannabis are tetrahydrocannabinol (“THC”) and cannabidiol (“CBD”). THC is the major psychoactive component of cannabis. CBD acts on many of the same receptors as THC, but without the psychoactive side effects. Recent evidence suggests that CBD has potential therapeutic benefits for a wide range of conditions2.Structure of CBDHistoryCannabis has been cultivated for its medicinal, psychoactive, and physical properties for thousands of years. The earliest recorded medicinal uses of the plant date as far back as 1400-2000 BC. In the 19th century, William Osler, credited for creating the first residency program and considered to be a “Father of Modern Medicine”, was a proponent of the medicinal use of cannabis. He believed the plant was an effective treatment for migraines.By 1937, the “Marijuana Tax Act” was passed, representing the U.S. government’s first step toward regulating and taxing the production of hemp and marijuana for industrial and medicinal purposes3. However, the Act was ruled unconstitutional in 1969 and marijuana was criminalized shortly after. As a result, research into the medicinal qualities of marijuana was effectively halted for many years.CBD was first discovered by Dr. Roger Adams and his team at the University of Illinois in 19404 however, its structure was not fully elucidated until 1963. While CBD was discovered more than 20 years before THC, THC has dominated cannabis research until recentlyAttracted by its low toxicity and early proof of efficacy, the mainstream medical establishment has begun to actively explore the use of cannabinoids for a variety of ailments.Mechanism of ActionCBD exerts its actions through a variety of pathways. One site of action is the endocannabinoid system, a system of receptors found in the brain, central and peripheral nervous systems, fat, muscle, and immune cells. Naturally occurring substances called “endocannabinoids” and the cannabinoids found in marijuana are major effectors on this system.THC is a strong activator of the endocannabinoid system while CBD has a weaker activation impact on the system, but its mechanism of action is more complicated. Both THC and CBD bind to the endocannabinoid receptor called CB1. By weakly binding CB1 receptor, CBD is thought to inhibit the release of glutamate, an excitatory neurotransmitter7. This is important because the inhibitory actions of the CB1 receptor play a role in maintaining normal brain activity – CB1 receptors protect the brain against seizures8.Through its interactions with the endocannabinoid system, CBD may counteract many of the psychological and physiological effects of THC9. Additionally, CBD increases levels of an endocannabinoid called anandamine, which creates anti-inflammatory effects through its activation of cannabinoid receptors10.Another biochemical target of CBD is the transient receptor potential (“TRP”) class of channels. These channels affect the levels of calcium within the cell. The action of CBD at these receptors can increase calcium levels in a number of different types of cells11.CBD also increases signaling of the 5HT-1A serotonin receptor12. Serotonin is a chemical found in the body that regulates mood balance. Serotonin system dysfunction is associated with a variety of disorders, including depression. Many antidepressants work by increasing serotonin levels in the brain13. The actions of CBD at serotonin receptors have been associated with decreasing anxiety and protecting brain cells from death.CBD has been shown to protect
The sale associate was very nice and helpful. I will return.
They were so helpful and had such a warm personality
Great customer service!! Super nice and friendly atmosphere even with curbside service!!
Great product!
Great store! Evan was super helpful
Ethan was very helpful , lots of products, found everything I was looking for
Awesome customer service also the CBD products provided provided was awesome!
I be there first on opening at 10 am I have bad pains due to arthritis and my man of 13 yrs has skin cancer we NEED HELP can’t wait Thank GOD FOR RELIEF !
Kelsey was super informative and helped me find everything I needed!
Amanda and Alex are extremely helpful great products
But some CBD tincture for my cat you are not eating in her food going to try to use a dropper?
Worst customer service experience I’ve had in years.
Alex was awesome at helping me find what i needed.
Decent shop. Worker didnt have much knowledge tho
Alex and Amanda are the bomb! Kind souls w/ a killer selection.
It was awesome and the pixie sticks are a nice touch
Delta 8 is the bestBest prices are here!
Great staff!! Great products!!
Knowledgeable employees and a nice selection of CBD items
Absolutely amazing company!
Great service and selection!
Excellent customer service!
Great place clean and friendly 👌
Staff super kind!
It’s lit
Very friendly and informative
Pricey, but convenient
Love the woman cashier
Colton was very helpful
Amanda is awesome!
Very helpful
Dishonest
Commercialized
Very helpful