I had no knowledge of vapes , I just want to quit smoking . The gentleman I dealt with was super polite and knowledgeable. He set me up with a mouth to lung setup with a great flavor and by the time I got home I was super happy with my purchase . I had went to three different places the same day and most of the people working at said places treated me like an idiot like a vape cult or something , or just tried to sell me a product they had no knowledge about. I highly recommend.
The only vapor shop I got to if I can help it. Almost always have what I need in stock and the staff is super helpful and informative. John has helped me a lot and took time to look at mods and help fix my stuff. Highly recommend
Over the years, I have shopped at several vape stores and since I have found Vapor Trails, I dont shop anywhere else! They have the best prices I have seen, a great selection of products, and the staff are incredibly friendly and knowledgeable. I highly recommend this shop!
Bought a vape, it brakes. Get replacement. It brakes.Their juice seems to work
Don’t trust their electronics they are cheap and break
The guy who is there all the time with the dog is really knowledgeable and a super nice person
Nice friendly service the employer was super nice affordable please check it out if your in the Knoxville area
Always a positive experience when I go in. John is especially outstanding at welcoming you in and offering answers to your questions.
Absolutely love this place. It has the nicest most knowledgeable staff. These guys showed me exactly what I needed from not knowing anything to me having a understanding of everything. Definitely recommend from begging to end
Walked in, spoke to Mikey. Told him about my issues, anxiety, panic, etc. He and the staff are just nice people. No judgements, calm environment, helpful and offered options. He offered education (because I don’t know at all about CBD) on what my choices were. I left with a confident feeling that I could reach out any time, they explained that Sundays are discount days, and even helped me get a great discount! Fair prices, excellent staff, recommend!! ~Thank you!
I have been shopping at Vapor Trails for many years and have never had a bad experience. John, Kenny and the rest of the Vapor Trails crew aim to please and will price match any other vape shops in the area. It is conveniently located on Chapman Hwy with an easily accessible parking lot that’s easy to pull in and out of. Very welcoming environment and people!
Staff is by far the most knowledgeable bunch I have had the pleasure to meet so far. Too compliment the crew a welcoming atmosphere will emboldened anyone stop-in and satisfy their curiosity or to get guidance on a technical inquiry.I have yet to purchase any equipment that hasnt proven its quality by out performing my expectations and continuing to do so from the advice on upkeep from the staff.If the top notch service and inventory arent enough for you; bringing Knox a treat it will also bring you a year of good fortune, make you an expert singer, and your dinner that night just a bit more tastier! 🔮✨🐾#ShopLocallyVapeGlobally
Have been frequenting this store for about two years now. Staff is incredibly friendly and helpful and they always have what I need in stock. Highly recommend.
I went here and bought some e liquid and let me tell you they are the best shop anywhere around here. I met the owner and a friendly man forgot his name though. They even let me go behind the counter so I could see the names of the e juices for sell. They are the best and super friendly and they definitely help you out. I’ve never been to a vape shop with such great customer service. And they flavors are delicious. Owner is friendly and the people that work there are friendly. Definitely will be back. Love love this place. They have the most amount of e liquid to choose from. And most popular brands. Thank you!!
I dont do many reviews, but seeing as Ive been a customer here for a few years, I might as well. Vapor Trails was the first long-standing vape shop near me in South Knoxville. I would generally buy online because it was cheaper.One day though, I decided to wander in there to see how things were. That was when I first met John. He was super helpful and knowledgeable about everything and was willing to help me find juices for my very picky tastes.Since then, even during covid, Ive bought multiple mods, tanks, and almost all of my juice from them. Part of its to support local business, and part of it is just because Josh and John do such a great job for me and actually remember our conversations. You go in and truly feel like you matter.This was a long review. Sorry, not sorry.
Everytime I go in everyone is so nice and always helpful! They know what I usually get and always ask if I need anything else and make suggestions if I do. This is the only shop I go to because of the quality services and the great prices! I suggest this place if your looking for a new vape shop!
We’ve been to this establishment a number of times and every single time we’ve been there we have been treated to the absolute best customer service anyone could ever hope to experience
We’ve been to almost every vape shop within city limits and this one is by far our favorite! We’ve been going here for almost a year now. The staff are always very welcoming and helpful. They have a great knowledge of their products and make good recommendations as well. The prices are reasonable and affordable.
Best place for buying your vaping supplies. Staff is very patient and helpful. I went there to find something that would help me quit smoking. He took me to what I needed, not what was most expensive( like other shops I have been to). He explained everything and even got me started. He put my kit together. They remember their customers. Make you feel important. And they have lots of ways to earn rewards.
Owner is extremely knowledgeable and helpful. He took the time to explain things for me. He let me try samples before I bought anything. And gave me the 411 on different things since I am new to the whole game. I will definitely be going back!!
Theyre good people with a sweet dog. I like going in and chatting with them while they help me browse their selection.Friendly people, cute dog, wide range of products.
Exceptional staff and selection. My wife and I walked in and asked to be educated, and thats exactly what they did for us. They listened to our wants and got us exactly what we needed, without any sales tactics at all. If you need anything vape related, go here now.
It was great! So many selections and I didnt get his name but he was really informative and knew his stuff and could easily sale anything in that store. great variety of choices. Very good set up
So great vary Knowledgeable about what I was looking for and very polite and very awesome I would recommend them to anybody I go there weekly just to say Hi let alone get coils and supplies for my vape i so love this shop you need to go see them and they have discounts and rewards for you as wellIf they dont know what you are looking for they dont make it 💯 they know what they are talking about so what are you waiting for go see them I promise you this you will not find a better one...And the atmosphere in the shop is awesome u just dont want to go to tell you the truth one day I called into work just to hang out with them
Great help from the guy behind the counter and they dont make you feel like you cant ask questions like some places. Was returning something and didnt realize it was All Sales Final til I got out the truck and saw the sign but that was my bad not theirs. Great place check em out!
Alright my girl destiny is the best! She definitely needs a raise cause she goes above and beyond for her customers! Definitely will be coming back and recommending vapor trails!
After vaping on and off for years and finally deciding to quit smoking I put my faith in the friendly staff at Vapor Trails. I highly recommend visiting them and patronizing this establishment. There are always sales and you can help support local businesses as well. There is a nice seating area and very mellow vibe.
Excellent selection and unbeatable prices for everything vape wise. Also a good selection of CBD and Delta-8 products. The owner and employees are all very nice and easy to talk to. Want to know anything about vaping? Just ask John the manager. This place has become the only shop I will visit in this region. Just cant beat it.
Just wow! Blaine helped me with everything I needed to get set up this is an amazing shop! I highly recommend to anyone! Great selection of juice,mods, etc.
Why are you visiting other vape shops?Extensive hardware and juice lines (with testers), laid back atmosphere and lounge area, fantastic prices with rewards system, most kind, considerate and knowledgeable staff this side of the stratosphere 🤙, 420 friendly.The only thing that could make it better is to live closer
The guys there are extremely helpful! I did not once feel pressured to buy anything that was out of my price range. Walked through with me buying a new set up step by step and extremely patient while I took my time! Will most definitely be back and recomend to all of my vaping friends!
I stand behind behind my 1 star it deserves zero as I was watched like a hawk. Like I was trying to steal something. So this make me feel uncomfortable so thats the reason for the review 😕
Sold me a device that broke but wouldnt allow for it to be returned. Go somewhere that cares about quality and honoring their policies.Edit: Apparently coils popping out randomly (2 out of 4 now) is my fault, not a manufacturing defect. If you had said yes this device leaks easily, you constantly have to make sure the coils stay seated because if any juice gets in the bottom the device breaks I would have simply got a different vape. This is the device recommended to me, not one I sought out.
Love the atmosphere here.!Not afraid to ask any questions because they understand that it takes time to find exactly what you want/need.Great staff and management 10/10 recommend
They are super friendly and so helpful! And there prices are awesome compared to others around them really unbeatable!
Love this place, they have no problem putting in orders if there are specific things that you want or need as well as take the time to talk with you and share their knowledge. Being able to try vape juice before buying is a great, that way you get exactly what you are looking for.
Went there to get a Christmas Present. I had no idea about these. She took her time and explained everything and I mean everything I would need to know about the products and how to use them. Highly recommend this store.
Love the staff! Extremely knowledgeable and friendly. I come all the way from Solway just to come here!
Best shop in all of Knoxville! Fantastic prices coupled with an extremely knowledgeable staff sets this place apart from all the shops Ive been to!
Killer service!!!Im a total Knox Vapes customer but vapor trails won me over this past Friday, and the the new GeekVape Zeus Max is a bangn disposable coil atomizer being a cleito 120 only customer since its debut other than drippers and rtas nothing with the cartridge type coil has been able to pique my interest at all, but the Zeus Maxs coil sets are the most flavorful and quality build coils Ive ever used in over 10 years..Vapor trails service the best in the Knoxville area!!!!!
Ive been to every vape shop in our area and none come close to Vapor Trails !!! April is awesome !!! This lady knows her stuff and you wont find nicer customer service... Its not like other Big shops - it has a unrushed atmosphere , plus has a huge selection of juice , coils and mods . My favorite shop hands down
My boyfriend introduced me to Vapor Trails about a year ago, and I love it there! Such friendly people, they go out of their way to help you. Definitely the best vapor store in Knoxville. Plus its close to the UTK campus, so its very convenient for college students
I love the atmosphere in here. The staff really tries to make you important. Sales change a lot.Edit: after coming here for awhile I will say I love this place.
Great selection, and great people! Im not from around here and have been to several shops in the surrounding area. This one has been my favorite, by far.
This place is absolutely amazing. They have a great atmosphere and the best staff. The prices and juice are the best in Knoxville. And Blaine is super helpful and cute! 😊
The store is confused as to what is a sale and what is a discount. Store has three discount programs.1. Punch card, get a stamp on a punch card with ever bottle of e-liquid, double punch on Sundays. Once card is full you get $15.00 anything in the store.2. Get 25 points with the Clover app and need 200 to get $5.00 off.3. Buy the Vapor Trails hat and every time you have it on you while in the store you get 10% off your purchase.4. Then they have the ON SALE board, this is a period during which a retailer sells goods at a reduced price. This board changes by the week so what is on sale this week wont be on sale next week.Discounts can not be combined (understandably), but #4 is not a discount, it is a sale which means that if you buy anything off the board you should be able to use one of the discounts #1 through #3 on your purchase but not combined them (Like having two punch cards for a total of $30.00 off)My last visit to the store I went to buy a bottle of e-liquid that was on the sales board which had a $5.00 off the normal price, I was not allowed to get my 10% off for the hat. Which means that if you buy anything that is on the board then you can not use any of the discounts listed above including the punch card.
Theyve got a bunch of juices and ALOT of different coils .... a few mods and kits. Wish they had a juice list with names and kinds with prices tho... itd be very helpful and Im sure less of a hassle on workers . Tried the house willie juice becuz they are selling out the 30ml bottles. Gotta say I really enjoyed the flavor but I really enjoyed the price lol ejuice seems to be getting more expensive by the day...so having a local place with awesome deals and special really make it a place I will return.
Very nice! They helped me and my husband and were very knowledgeable about everything. Definitely going back!
Always patient, friendly, well stocked & priced right; hands down my absolute favorite vape shop.
I had some problems with my vape leaking and these guys knew what to do immediately and fixed it up for me for free. Highly consider making the extra 20 minute drive to go here!
Great staff and fun, friendly atmosphere. We will definitely be back to shop and chat. Thank you guys!
Great staff, very knowledgeable, great juice selection, best shop in Knoxville hands down!
Definitely my new shop when in townGreat atmosphere! Very helpful employees! Amazing prices!
Everyone who works here is very knowledgeable and have good recommendations if you dont know what you are looking for, by far the best vape shop Ive been to in knox. 10/10 will always go out of my way to come here
Great people: always friendly, helpful, and knowledgeable. I have always found what I was looking for here as they stay stocked up with the latest juices and equipment.
Staff is friendly, great juice selection, but they did not have anything I was looking for as far as mods/tanks go.
The employees are really nice and helpful for your needs.
Love coming here. Everyone is friendly and they have a great selection.
Im new to vapes (long time smoker) and learned about this place by word of mouth. After a short visit and a good flavor recommendation, I wonder why I havent tried vaping sooner? I have cigarette lighters for lighting candles now I guess?
Very friendly people, cheaper than most vaoes stores.
Awesome store, people, staff is always welcoming. Wouldnt go to no other store
Best vape shop in town, hands down staff is friendly and very knowledgeable
The shop is great and has so many different selections, and the staff is wonderful! Best vape shop Ive been to.
Great selection with a super knowledgeable staff excellent service, good deals, and selection.
Very nice store. Very knowledgeable and friendly staff. I will shop there again.
I went in looking for a specific battery and the employees were awesome with helping me with what I needed. Will definitely be back
Very friendly staff, good prices and a great selection. The pool table and lounge area was cool also!
Super cool guy. Very helpful and knowledgeable behind the product. If I could give 10 stars I would!
Excellent selection. Fair prices. Great staff.
This place is so much better than it was. It is so much cleaner and the juices are so much better. They are very friendly and very helpful. Thanks for all your help.
I came to the shop because I lost my vape pen. They have some of the coolest vape pens in Knoxville. I left with the ijoy avenger and can’t wait to use it.
Always fair brick and mortar prices and very helpful staff, Blaine is the man with the plan and can help you get whatever it is you may need
Awesome store! Great service, selection and prices! Definitely best vape shop on Chapman hwy!
Awesome place!!! Really cool people who work there.
Went there to get a new vape the guy was very helpful an patient with all my needs. Love this place an love my new vape
Always a great experience when I come In here! So helpful!!! Love it and will keep coming back!!
Very nice guy who helped me and I was able to taste a couple flavors before I decided
Very nice staff. Helpful and knowledgeable. Will visit again.
Awesome shop! Its my favorite vape shop. The staff is friendly knowledgeable and helpful.
Good selection, good prices. They change their flavors and discount ones that arent selling.
I cant say enough about how helpful and friendly the staff is. Absolutely a treasure to have in South Knoxville
I like going there and their prices are great.
Friendly knowledgeable staff, great atmosphere, SADBOY juice (the creme de la creme of juices)
Helpful , good ejuice. Love the new sample bar. Now you can try before you buy.
I have an older Vape chamber and they actually had the coils for it which was awesome thank you vapor trails.
Knowledgeable and friendly staff. Heather and team are good people, and they have good prices
They have literally hundreds of options of juice, coils & mods 10/10 would recommend and come back
Love this shop. Only on i will go to from now on for our vape needs
Best vape shop in town. Great selection of juices, mods, tanks, etc.
Best vape store ever! I wont go anywhere elses!
Came in the store today was going to buy him out but the guy that was working didn’t seem too interested to help me I’ll just take my business elsewhere
Very helpful Lady and has a excellent sales knowledge I will go back! 😬😬
Absolutely amazing customer service from Blaine. Will definitely be returning.
Not the best place to get to crossing the highway and had nothing but outrageous prices
Incredible people, very knowledgeable and helpful. Will be visiting more!
Awesome place for all your vape needs. Its my main go to place☺️
They have allot of juices, but I constantly ask for a specific one and they wont order it for me at all.
Heather is so nice and always a pleasant face and extremely informed love going here dont go anywhere else
Very pleasant experience. Blane knows his stuff for sure!
Helpful people, prices are good, ill definitely return
Always Great Service, Products, & Prices
They actually close at 7 not 8. I ubered there at 7 sharp and they wouldnt let me in to buy juice because they are closed
Love the happiness the bring they always great me nicely when I come in
Always super friendly and knowledgeable
Love this place they have my WoToFo strips and inovape juice
The people who work here are very knowledgeable and they will help you as much as they can
Customer service was not professional at all. I will take my business elsewhere.
Friendly dude running this place. Very helpful with mods and juice.
Knowledgeable staff ....great selection...clean shop!!!!
The customer service was great very respectful people
Wont let you clean your vape out in theyre shop and vape prices are very high.
It definately a good shop and they are only improving
They have CBD products! Very knowledgeable about their products, Thank you!
Staff was super nice and helpful!
10/10 place to go! Great service! Never fails!
Great advice and great service, good stop for first time vapors or vets!
Never had anything in stock.. They always say the trucks coming but never comes..
Always excellent service and product knowledge.
Good e-liquid with good prices. The only negative is how the flavors are tested.
People are always really helpful and they know what they are talking about.
Always so nice!! Always helpful!
Very cool place and super nice people.
Laid back environment, friendly staff, good pricing.
They were so very helpful
Great staff. Good supplies.
Great store , excellent staff .
Great selection and staff are nice
Didnt have my flavor juice. To exspensive
Great products, incredible staff.
They were very helpful and courteous
Good price nice people
Good place for all your vape needs
My go to vape store close to home and has the products I want
Convent little vape store always keep products in stock
Great shop have a huge selection
They really know there stuff thanks guys for your help.
Friendly with great selection
Nice place to hang. Have pool table
Very Nice People Helped Alot
Great place for your vape needs
Good my son is manager there
Really cool juices but no where to sit
Always friendly and very helpful
Love this place and April is so helpful!
Great customer service.
Very informative and helpful!! Thanks VT!!
Good service, polite people
Great prices and people...
Very nice employees!!
Great people full of info to help
Its okay
Very good customer service!!!!!
The best place to vape in Knoxville
Friendly helpful staff
I s- -
Do this place is lit 🔥🔥🔥👌👌
A great place!
Great customer service
Had plenty of supplies
Great selection
Awesome shop
Excellent service
Always helpful.
Good service
Emulsion!
Friendly staff.
😍😍😍😍😍😍
Great place
Ty