Walked in W/friend that frequent patronizes store& was my 1st time visit. I love the prices! Purchased Lotion at a great price and plan to return for the shampoo and conditioner. Steve was very helpful as well as patient. Attentive and overall great customer service.Store is very neat&organized. Clean areas & great atmosphere 😊 Thank you for a great experience
Went there yesterday and I told the dude exactly what I was interested in; a Nord, but I wanted to get the one I thought was the best price. I asked him to tell me how much each of them were and the different kinds and he did not. There was 2 rows of Nords in there and I could tell the bottom row had different Nord generations because they were the bigger ones. I eventually had to ask him to scan a Nord 4 since ive had one before to see how much it was gonna be and after tax it was almost $70 which aint worth it so I said no. I then asked him about the smaller Nords which was the top row and all the devices looked the same but the packaging was different on some of them so I asked if there was a difference between that top row. And some how it confused the dude so much, he kept asking what one I was talking about and I kept saying is there a difference between all of these ones in the top row. And for some reason he then tried telling me the difference between one of the top row ones and the Nord 4 I had him scan even after I told him Ive had one before... I just ended up picking one of them from the top row cause I wasnt gonna sit there and argue with him as the line was stacking up. I told him Id get a bottle of salt nic juice to go with it and he didnt even point me in the direction of that kind of juice on the wall. If there was any different brands or anything like that, luckily there were some that said SALT really big I could see it and I just told him id take one. Finallyyyy I went and checked out and he didnt even ask me if I was a rewards member or if I wanted to sign up or anything after I literally watched him do it with the customer prior to me. Never going back. At least to this specific location.
Great selection of liquid, large supply of oils, and an enthusiastic individual to help you select your items. They have glass, pipe cleaners and yes! It was clean. In fact, it was being cleaned when I arrived. Lets face it! Its a bit odd to get into to. Loads of free parking. And a Candy store right next to it.
Way over priced go online get same stuff if not triple for same price and one item I can see lil over what online is but way way over is lil much if Im going in for vape obviously Im trying quite smoking cigarettes but if vape is same or more expensive kinda like why vape just smoke at that point
Hemp Berry Longview has the very best customer service! All of the employees are so knowledgeable and friendly! They are very passionate about theyre work and taking care of the customers. There product is solid! I quit smoking 7 months ago and havent touched a cigarette since!!! They have mod kits like VooPoo, GenX, Orien Q and Orien Plus, and many other brands along with coils, tanks, glass, salt nic devices, tobacco flavor and unflavor vape, salt nic vape juice with multiple options for nicotine levels from 0-24 and 30-50 for salt nic juice. Theyre inventory is endless! And if some reason they dont have the product on hand they go out of their way to see if they can get it!And their CBD products are amazing! My husband has been taking 1000 mg CBD tinctures (which come in multiple different flavors) for over a month now to help alleviate pain in his knee and it has helped him tremendously!! Viper Vapor has other CBD products that help relieve pain such as creams and roll on gels with or without the icy hot feeling! And on top of that they have a complete beauty line; CBD beard balm, tattoo balm, anti aging wrinkle creams, body lotions, Shea butter body cream, weight loss oral spray, night time oral spray and CBD Bath bombs which are amazing and so relaxing!!Not to mention maybe my favorite CBD product are the NEW tablets that just hit the shelves!! There is CBD Energy tablets w/ caffeine, Sleep time tablets w/ melatonin and pain relief. Each have 25mg of CBD per tablet!!This company offers so many amazing health products, Im just blown away! From amazing customer service, vape products, CBD Health and beauty products!! You guys should definitely check them out!!
If you vape as I do..this is definitely the best place to go. Everything you need is here.
Whereas i usually goto the viper vapor in kelso, this is my secondary. Young lady who works in there is always so friendly and helpful and knows exactly what I need when I go in there. Both these shops have amazing employees and always have what I need. I wont go any place else.
Baca & Audrina are AMAZING! They are ALWAYS very clear about answering any sorts of questions. They are are always clear about what they do or do not have, they even offer alternate suggestions.I am a long time customer and any time I walk in they always give me a very warm welcome. I couldn’t ask for better service, they always have what I need and offer new products that I may be interested in.If you have ANY vape product needs or questions then look no further! Baca & Audrina are knowledgeable as well as kind. These two represent what Hemp Berry is all about. Thank you guys!
Been in several times, everyone is always super helpful, kind, and knowledgeable. The man who assisted me this morning walked me through everything on a new model, got it all set up and very patiently heard and answered all of my questions. I had to get out the door for work but I just wanted to say that I am super happy with the purchase and experience! Thank you!
Very poor quality disposables. Multiple problems with the last 5 Ive bought. Would not recommend
My favorite shop by far! The staff is super friendly and very educational. I never feel silly asking questions and they’ve always given great advise! Couldn’t recommend more!
Friendly staff, good prices. Oct 02 2021 update! Adrenna (forgive for the misspelling please) was very friendly and helpful in assisting me with my purchase. This is a place to go for vape supplies.Also coming here is great when everyone else is out of stock!
Absolutely wonderful staff! They go above and beyond to help you and make sure you leave satisfied with your visit. Went in because I was having issues with my vape pen and staff was more than willing to help me and eager. Amazing selection of juices and other products for very reasonable prices. Just saying you get what you pay for so in my opinion very reasonable. Always a clean shop. Love it!
Counter help was pleasant and quick... Nice selection of liquids and brands...Edit: Ive seen you folks improve tremendously since my initial review seven months ago... Staff is up to date on vaping issues on both the state and federal levels! Very helpful! Lets get our flavors back...
Unfortunately... I just walked out disappointed with your customer service. Austin (last week mind you) gave me your review card, told me if I did the fb and Google reviews, I would get 20% off my next purchase.. I was just declined this discount. It wasnt even warranted under representing good customer service I was told I could drive across town, to the Kelso store and use it there, to save about $4?! Not even worth it... So I will be changing my review and spending my money elsewhere.
Staff was extremely helpful and friendly! I went to 3 other vape stores and couldnt find the product I wanted and the other stores were very expensive. HempBerry was the last store I visited and I couldnt be happier with my product/experience! I didnt catch the employees name but 5 stars to her service/experience on the products! THANK YOU!
Great selection. Amazing staff who will go above and beyond to assist and answer any silly questions. Definitely my go to shop. I drive from Rochester just to see these guys. Worth a stop if in the area.
I came in today and was SHOKED how many amazing products that they had. I didnt realise how many options they would have. The guy working was patient and kind. He went over several options and was teaching me about what the products do. I will definitely be back. I left with the most adorable cupcake bath bomb I wish I could share the picture!!! Thank you
I absolutely love the customer service and the wonderful welcome you get going in the workers always know how to put a smile on my face and always help me with finding the biggest bang for my buck with being low income . I absolutely LOVE HEMPBERRY ( sidenote if you have body aches and pains and love bath bombs , my best suggestion is the CBS bath bombs . They have so many good smelling and different shapes and one even lights up!!!!)
I went in here for the first time today and the guy who was working helped me out a lot, he was really helpful and nice. I got my first CBD Bath Bomb and I cant wait to use it!! I Definitely recommend this store to anyone looking for CBD,THC, or vape products. Thanks again and I will be back soon. ☺️👌
The staff are knowledgable, friendly, and helpful. The stock they carry covers a broad range of preferences, with choices from affordable to premium. I come here all the time and am always satisfied with my visit.
Fantastic. Everytime I come in, I am greeted and helped quickly. They always have awesome recommendations. The customer service is amazing. I will be coming back.
Its my favorite place to shop that isnt currently 420 friendly. The staff is always friendly and know their products! Im mostly thankful for the store for being responsible for helping me make the switch from cigarettes to E-liquids!
I generally come in to just look around at the cool stuff, but they’re definitely good at their jobs, because I always end up buying something! And their house brand juices taste really great.
Love the new CBD product; the bathbombs and pain roll on are amazing. My mother has a bad back and the pain gel roll-on has helped her tremendously. Im excited to try the shampoos and conditioners.
I have gone to the viper vapor in kelso and have had bad experiences with customer service and attentiveness being a customer, which has made me apprehensive to go again but the one in Longview has been a great experience. They are friendly, helpful and great to do business with.
The staff here is awesome!!! I had an issue with batteries I purchased and they quick to help resolve issue. I would recommend coming here if you haven’t yet.
Okay experiences. Prices are a little over the top. Customer service is so so usually but sometimes good. Still prefer Longviews new ERUPTED VAPOR on 15th. Better deals, way bigger selection, NOT constantly out of stock like viper vapor is.
Not trying to be the downer of everyone, becauseall of you voted 5, but i would have to give this a 3/5. Marshall is a nice guy and great with customers, but the girl is kind of rude, ill ask a question she doesnt answer, i ask to put in my phone number and she doesnt put my points in, thats the 4th time, I will go here over kelso because its close, but other than that i dont know, dp i have to go to Evan in Kelso? I use to come in there when they first opend the longview shop had Great service!! Dont know what happend.
Coming to this store for my supplies have and always has been a joy. The people are smart. Well trained. And not afraid to pick on you :)
I am always extremely happy when I go to this store. It’s the only vape shop I will go to, they always have my coils,juice,parts and everything I need for my mod. The staff is VERY knowledgeable and always has the answers to my questions and will go out of their way to assist me. The staff is always friendly, I refuse to go to another vape shop besides Viper Vapor they will always have my business!!
Went in for my first time to make the switch from smokes to vapor. All I can say is top notch from beginning to end. Incredible staff, high quality juice and vape boxes. This is my new and only place to shop for all of my needs.
Staff was focused on me during my visit, but thats about the only good thing. Prices are high, selection is low and most of what they have is a house brand. Probably wont be back.
What store opens at 9 am. Would get more bussines if they opened earlier.
The best vape shop near me! I can always count on Viper Vapor to have all the e liquid flavors I love! The staff is very knowledgeable and friendly. Whether you are local or just visiting I recommend stopping in.
Audrina was very helpful, patient with me while I learned about mods, pods, how to use them. She was amazing! Im really happy we stopped here!
I could say I got there just for the juice. But let me tell you this! Their customer service (except for demi! U know where u are) is second to none anywhere!! from Portland to Seattle!! They know their stuff!! U r awsome guys and young lady!
Absolutely love this place! Staff is always helpful and super nice!! Great selection! Great prices go check them out!!
Great staff and always feel welcome! Best vape shop I have been to. You can build up points for free items and discounts.
I really like what they have done to formally known as viper Vapor now call Hemp BerryThey still carry all your vaping needs plus over 60 CBD products. Amazing place and customer service!
Great place for all your vaping needs and the staff are always very helpful. They have a large selection of products and they will help you find whats right for you. Worth checking out...
I always have such great encounters with the employees. They are always so helpful and polite. Will always be our favourite vape shop.
2 associates were there. Very helpful. Great service. Clean facility. Will be going there for my products.
Just went in and picked up my first vape, great products and selections and the lady was very kind and helpful. I definitely suggest coming here for your vape needs.
Friendly, knowledgeable staff that aim to pleaseCant go wrong, good selection of products the whole shebang
Service was awesome as always, the employee knew exactly what I was looking for and suggested new flavors that were AMAZING, would highly recommend to anyone
I love this place! Audrina is the best and very well informed! She is so enthusiastic about what she does!
CBD!!! Our CBD is the BEST CBD! It is fantastic CBD for anti-anxiety and anti-inflammatory purposes! What types of cbd products does our CBD come in? Cbd beard oils, cbd beard butters, cbd beard conditioner, Cbd lotions, CBD bathbombs, Cbd tablets, cbd facial cleansers and creams!! Plus many more cbd products!! We have CBD on top of CBD on top of CBD! Dont know what CBD can do for you? Call or come in and ask one of our CBD experts! CBD
Great customer service. They are very friendly and helpful. A bunch of great flavor of juices
Everytime I go in this store, I love it. Amazing people and great quality items!
Good sales often, plenty of product to choose from. Places to sit and charge your batteries if needed, If one store doesnt have something usually the other one will
Greatest customer service!! These guys are amazing!! Great selection and very knowledgeable!!
Helpful and friendly staff!
AWSOME PEOPLE! Variety of vapor products! Awesome prices!! Tons of CBD products! Need to know more? Go check them out! Costumer friendly!
I PURCASED A BOTTEL OF JUICE THEY PULLED OFF THE SHELF THEY OPENED IT FOR ME SO I COULD SMELL IT , WHEN I BROUGHT IT HOME TO PUT IN MY MOD . THE JUICE WAS SO BAD IT BURNT MY THROAT AND SPENT 23$ ON IT . ASKED TO RETURN IT THEY SAID WE CANT BECAUSE IT WAS OPENED . WHEN THEY SOLD IT TO ME OPEN JUST WANTED A EXCHANGE FIR A DIFFERNT JUICE. I AM DINE WITH THERE BUSSUNESS. TO EXPENSEUVE AND NOT FAIR ON CUSTOMER SERVICE. VIPER VAPOR SHAME ON YOU
Called to check price and availability of vape pen. Quoted price and said they had them. Drove 5 mi to store... out of stock. Figures.
Super nice staff. Clean store. Lovely buying experience.
Only place I go! Great customer Service with people who are knowledgeable in the products they sell!
I am 40 and still learning the world of vaping. These guys explained things so I could understand. Will be getting my repeat business!!
Great customer service ! Amazing selection on cbd products and vapor products in stock! Highly recommend!
Very helpful people and great customer service, would definitely recommend this place to anyone!
Love this place wherever I have a hard time they help and make sure I know how to work my new vape
Really good spot for juices and devices a little on the spendy side but over all one of the better choices With in the Cowlitz Co. area
This is the best place to buy oils and devices. They are knowledgeable.Very kind.
The service was so good and stephanie was really nice and knowledgeable and she smelled nice!
Everyone is very nice every time I come in here and they’re very helpful!
Sold me 0mg juice. They need an exchange option for when they make the initial mistake.
Best customer service, awesome prices! Absolutely reccomend!
Best productsGreat staff..Really good prices on everything..
Great place to get Vapes. Great customer service. Will be shopping there for my vape stuff.
Amazing customer service! Very knowledgeable amd helpful for your every vape need!!
Great vape shop i recommend to everyone! Very nice people who help out a lot with great products!
My favorite vape shop hands down. They have a flavor book and always willing to recommend flavors.
Love this place people are super friendly and helpful never had a bad experience here
I love this shop theyve been nothing but helpful and friendly
Smells great. Great customer service. Great selection, both nicotine and nicotine free choices.
Excellent service, products, and prices! Only place I will go!
Great store ! Great products! Will definitely be going back!
Best customer service! Audrina really goes above and beyond 💖
I love viper vapor! Great customer service. I definitely recommend them!☺️
This vape store is the # 1 vape store in the world everything is jus perfect n the price is definitely way up there with Right on !
Superhead full service and I love the way that The Vape Shop always smells so fruity
Marshall was amazing Customer service was grate will go back for sure
Thank you so much for being so patient Adriana! You are an asset!
Best Vape shop Ive been, there customer service is fantastic
I absolutely love there products and customer service
Everyone there is always nice and polite and very knowledgeable!!😄😄😄
Its a great place and I love it. I would highly recommend!!
Friendly, knowledgeable staff at this great little store.
Super friendly service and i love the wide selection of juices
Really great staff and product. couldnt be happier!
These guys are so awesome! I enjoy every visit!
Amazing peeps with great knowledge and products!!! Found what I needed and more!!
Only vape shop j go to great people great prices just grate place
The staff is awesome, the products are phenomenal.
New to the area and the staff were very friendly and helpful
Hands down my favorite place to go. Closest to heaven youll ever get.
Great store and amazing help from staff
Knowledgeable staff always very helpful, highly recommended.
Great staff and huge amount of choices
Super knowledgeable staff love this branch...
Audrina was awesome!! Knew her stuff
Great staff. Great selection
Great people. Great prices!
Great service and many choices!
New shopper and they are very helpful!!
Better than Kelso store.
Great guys. Thx for your service.
Very nice customer service
Great vape flavors!
The guy working was rude and not very helpful
THE BESTEST FREAKING PLACE FITE ME
Best vape store in town!
Very knowledgeable and helpful staff.
Large selection and great value.
Very friendly staff
Great employees and great selection
Awesome they helped alot
Great customer service!
Very friendly customer service!
They are always helpful and patient
Cool guys working there!!
Always friendly and helpful!
Very informative, no pressure!
Great place to buy vape stuff
Awesome customer service
Positive and friendly staff
Staff here are the best.
May all your Vape fantasies come true
Very informative employees
My favorite vape shop
Best place to go
Excellent service!
Expensive and not great
Check em out!
Great customer service
Audrina is the best
Love the people
Stellar service
Amazing juices
Great customer service