Alex is a fantastic salesman. He was very knowledgeable, listened to my questions, and was extremely nice.Ive bought a couple of 3CHI cartridges (rocket man is the best) and the battery to go with them. They have a very nice hit thats smooth and it stops my migraines in their tracks.Will be back again to buy more.
This is our favourite vape shop in TX! They are so patient with answering questions and explaining products, have a sanitary means of sampling, and very fair prices. The shop is all about quality product rather than stacking the shelves with junk.If a brand is not well met by customers or fails to meet expectations, they will stop selling it. Their integrity and brilliant customer service is what keeps us around (especially Alex, hes a gentleman and a scholar!).
Theyll take your money, but dont provide a restroom to customers. Todays my first and last vist. Nothing remarkable, not what seemed to be good prices. Ive had better experiences at Uncle Johns across town in Longview.
The gentleman at the counter was super helpful, great customer service :)
Anna was great at helping us find what we needed!
Had such a pleasant time with Anna. Definitely will be a repeat customer.
I tried the geek vape q pod and it was one of the best most affordable vapes I’ve bought! They’re super nice there and were very helpful!!
It was a great place at first I’ve spent almost 300 dollars with them and never returned anything finally I had a product I didn’t like and a product that didn’t work I asked for a refund from multiple different ppl and they all told me they don’t do refunds I literally read the policy and it says only for faulty product in good condition and with receipt I had all that and still wouldn’t give me my money will not be shopping with them again take my business another place do not recommend them at all
I moved back from college back here to Longview, and I have not needed any other smoke shop but here. I tend to run into Peyton a lot, and man does he know everything about what I need. If you need disposables, if you need juice, delta 8, it doesn’t matter Peyton not only has it but is great with understanding how everything works up there. A fantastic one stop shop for all of your smoking necessities.
I went in to Artisan not knowing what I was looking for or what would be best for my needs. Weston was very friendly and seemed to have a very extensive knowledge of different mods and what would fit my needs the best. He was very polite throughout my entire experience and made me feel very welcome.Overall Artisan provided all the knowledge I needed and a friendly environment that made me want to sit down and stay a while.10 out of 10, will be returning again.Thanks Artisan, and thanks for all the help Weston!
Anna is amazing! Love the store & her amazing customer service. 🤍🤍🤍
I love coming to this store, everyone is so friendly and helpful, I love the geek bars.
This place has amazing customer service, especially Mike he was a big help and he’s super sweet! I go here for disposables but there’s lots of choices and they have great knowledge of products and they’re such a great help. My first experience here was also amazing they gave me a free teeshirt, so I would definitely recommend this place to a friend c:
Been coming for years, Alex always helps along with anyone else that is there working. Great place and they a point system so that helps out!
I love the geek bars, they stay stocked of my favorite flavor.
By far best vape shop Ive been to. Thomas is the district manager and an awesome guy. Extremely friendly and knowledgeable. Anything you want to know about vapes, coils, batteries, or juice Thomas is your guy. I will definitely be back.
Good people and super helpful. They even built my rta the first time so I could watch and know how to rebuild it later. They also have the best flavor Ive found called the rebel. 22 days without a cigarette after smoking for 26 years!!!!
My husband and I love this store. The staff is friendly and very knowledgeable about juices and mods. Dawn knows just what to say to make my day! The girl knows her stuff!
Nicole Bryan who works at the one on the loop is the best customer service person Ive ever dealt with she is so awesome she deserves a raise I drive all the way from Pittsburgh and she helps me out every time
Thomas was very knowledgeable and polite. He had extensive knowledge on everything and anything to do with vaping. He answered all my questions and informed me on things I didn’t even know. I’ve been vaping for a long time and I haven’t been into a shop with a vape barista with as much knowledge and great customer service as I was given here. Good prices and No BS. Nothing but the best. I highly recommend anyone in Longview to check them out. 10 out of 10!
I’ll have to find a new vape store, which is sad, because it is five minutes from my house. But I would rather find another place that values their staff instead of being a typical corporation. The fact is, you will LOSE loyal customers because you chose greed over customer service by firing Raegan.Employees are not dispensable.I’ll either go to Mafia Street or buy vape online. Shame on y’all.
Always a pleasure to walk in and do business with Artisan the employees are certified and very knowledgeable with all the products that they carry and then some. Thank yall at the Longview store for walking me through my journey of quitting smoking
I was uneducated on kratom coming into the store. They have very helpful staff!!! Im very pleased with the service and product. I will be back! Thank you Artisan Vapor!!!
Amazing store great staff ❤️❤️
Thomas was amazing! So helpful and knowledgeable. I got the deer antler cbd oil and cant wait to try it!
Conor was our associate and he was extremely helpful in finding everything I was looking for and even recommended some really good products!
Mike was great helping me out and finding things I needed. Artisan vapor is definitely my number one stop for vape needs.
Very knowledgeable staff of their products, especially Nash. His recommendation of flavors of the disposable vapes is always on point.
The staff was very helpful, knowledgeable, and quick to answer my many questions. I will most definitely shop here again.
Christina and Thomas were extremely helpful and knowledgeable about their products. Will definitely be back the next time I need CBD.
Great experience with Thomas and all his knowledge on the products, my first time buying a vape was very informative and he was very helpful. Strongly recommend Artisan Vapor Company Longview Tx
Great service with a knowledgeable and friendly person working there everyday. Best service Ive received from ANY Vape Shop
Conor was the associate working today and gave great service, nice, and helpful. I’ll definitely be coming back.
Mike is helpful as always every time i walk into Artisan! Have made this my primary and ONLY vape shop as of late!!
Super kind and all about costumers service!
Entire store reeked of body odor. Guy behind counter knows nothing about the product or any any related products.Top it off poor quality vape didnt help at all. Ill not be back.
Very nice vape shop, very great customer customer service there. Reagan makes the vist a thousand times better, she helps me get everything i need every vist.
Great place, wonderful people, and clean store. I truly enjoy shopping there for all my vaping needs. Thank you Artisan!
Great store reasonable prices and always has what I need. Customer service is extremely satisfactory.
Very nice staff yet was sold the wrong coil after I showed them what one I needed and went in a few hours later because it didn’t fit and they wouldn’t exchange it even though it was their mistake so now I’m stuck with coils that will not work with my tank and had to buy another set.
Very nice store and atmosphere. Very knowledgeable and helpful employees!
This is not a paid advertisement- Wes rocks my face off super helpful and courteous takes care of my needs and the other customers seem to like him as well
Mike really helped me out today! Great place to shop.
Was low on juice and needed another battery Artisan Vapor was close and Christina was Very Helpful and knowledgeable Thank you
Very helpful friendly staff . Clean facility good prices on products. Its my favorite vape shop.
Very little help to the question I asked. Needed a mod with a built in battery. Ended up with one that has to be changed all the time. $60 later I will need to replace it. Unhelpful and unknowledgeable staff.
Reagan did a wonderful job helping me find a good juice! I love Artisans!
Great place nice staff and provide the loving veteran discounts most places try to scam out of us vets.
I went for a vape but I had no idea which one but they advised me very well and I brought one that is delicious, great variety of liquids, totally recommendable.
Good service, nice decor, and got my favorite juice. Will definitely come again.
Kyle is super knowledgeable and super helpful. Selection is limited but they have what I need every time!
This place is awesome, people are really helpful and friendly, great prices and atmosphere
Staff is awesome, takes the time to explain anything you want to know. Definitely recommend
The offered me a 10% discount & the guy seemed pretty cool.
Great people and amazing store. Husband went and was in a good mood for days!!!
Kaitlin was very helpful. I will definitely be coming back!!
Amazing people good prices and the staff are always ready to help
Reagan Castillo did a amazing job helping me find a mod and a flavor!
The clerk was very rude and you have to pay to taste their burnt testers juices if you don’t buy anything and the atmosphere was unpleasant
Friendly, knowledgeable and helpful staff. Will definitely go again!
Wonderful people, very helpful and willing to anwser any question you have. (Tyler Location)
This is the best vape shop in the area. Wes, Conor, and Jo are awesome
Great experience super fast and friendly, thank you Weston for all your help
Thomas was great and a huge help on choosing the right device.
Quick, friendly service. Great offer on Juul pods.
Thomas helped me out and did a wonderful job!
Great customer service, weston was very polite!
I always enjoy talking with these guys. Very helpful.
The staff is always helpful, and the environment is fun, welcoming, and relaxing!
Thomas is the best always helpfull with a smile on his face
Caitlin helped me find exactly what I was looking for.
Good stuff
Decent selection and good specials
Very good and very professional
So helpful and welcoming
They lie to you!!!!
Great shop
This place is awesome
Never coming back