Cloud 9 Smoke, Vape, & Hookah Co. - Marietta

2887 Canton Rd, Marietta, GA 30066, United States
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Cloud 9 Smoke, Vape, & Hookah Co. - Marietta
Comments
Ni
Review №1

Now this cloud 9 store is very intensive on what product is available. So much to choose from at good or okay prices. Maybe the best store FRONT one yet

Ra
Review №2

Kayla helped me today and was so wonderful . I really appreciate her knowledge , patience , and professionalism .

Co
Review №3

Great customer service and they made sure I was situated with everything I need. Especially Keenan he’s excellent at his job. I highly recommend coming here

Ch
Review №4

Kayla was very helpful and very kind , would definitely recommend her for anything

Je
Review №5

So nice and helpful, TONS to select from! Kristen was so helpful and knew her stuff! Definitely check out the stuff here and you’ll get a discount for the first order - love when shops do that!

Ja
Review №6

Such an easy and great experience with Cloud 9. With the over saturation of vape/cbd shops in Metro Atlanta. Go with a brand that you know and trust like Cloud 9

Ja
Review №7

Excellent experience every time. Staff is extremely helpful!

Ma
Review №8

Very friendly staff and potent products. Love this place!

ch
Review №9

They were super nice and helpful! Lane gave me wonderful advice and helped me make my choices

An
Review №10

Great selection with a good bit of options, Shaw and Mikhail were great.

Ry
Review №11

Great customer service. Got me exactly what I needed and answered all my questions flawlessly. Also both greeted me at the door

De
Review №12

Super helpful staff! Very friendly and knowledgeable with each visit. Stop in for great service!

To
Review №13

These guys always have the best attitudes and help me find exactly what I need! Highly recommended!

Ke
Review №14

Great service and wide variety of products. Kristen was very helpful.

La
Review №15

Kristen is absolutely AMAZING! She needs to be promoted! She’s friendly, kind and EXTREMELY knowledgeable! She is the reason I come here!!

Ty
Review №16

Definitely the best chain of smoke shops Ive ever found. Great products and staff. Always a good experience.

ch
Review №17

Always great and knowledgeable staff! Been going for the last couple years and have never been disappointed with the service or products!

ho
Review №18

Kristen is a fantastic person! She knows her stuff! I will continually be coming back just because of her! Thank you Kristen!!

Je
Review №19

Went in to get a vape part for my son-in-law, didnt know the specific part but the lady was so friendly and helpful, and determined exactly what he needed.

An
Review №20

Best shop in Marietta

Ke
Review №21

Jaylin was awesome and funny. And made me wanna spend my money lol. Thank you 😊

Br
Review №22

Nice smoke shop. They have a verity of vape flavors as well.

Pr
Review №23

Layne was outstanding per usual. Cloud 9 always has best products at great prices. They have been a staple in the area and it has been awesome to see them continue grow and take care of the communities they are apart of.

Tr
Review №24

Layne was super helpful, sad to say Im a regular at this location and he is super great at remembering me and what I usually get, fantastic recommendations too especially since I rarely stray from my normal choices

Ka
Review №25

Layne was very personable, helped us find a Christmas gift we didn’t even know we need. That man deserves a raise! This place is dope and getting to try the vape flavors before you buy is unmatched. We’ll be back!

Im
Review №26

10/10 customer service! super nice guys :)

Ki
Review №27

Choice, choice, choice and great vibes and price range. Great products and helpful staff. Loved my visit and products.

Jo
Review №28

Great place. Staff is super friendly, knowledgeable and helpful!

Br
Review №29

Kayla was so helpful and explained what I was buying. Thanks

St
Review №30

Cloud 9 always has everything that I’m looking for and always offer friendly service and sweet deals!

Jo
Review №31

Great people with amazing knowledge of product. Love this place!!

An
Review №32

Terran and Mikhail were great! I had some doubts about my purchase by they answered all my questions. Come by and see them guys! Won’t regret it!

Ch
Review №33

Love this place. Always nice

Br
Review №34

Have discount had my favorite vape very helpful cloud 9 is definitely the best smoke shop

Ka
Review №35

We love this place! Layne is just the best! Great selection and even better customer service. We will definitely be back 😊

Fl
Review №36

The Canton Rd location were very polite, helpful and friendly. They answered all questions and anticipated other things that would be needed for the purchase. Awesome service!

Br
Review №37

The worker at the front, Terran, was knowledgeable about the products I asked about, and even was able to upsell me on some items. Customer service is always fast and the store is always clean.

Ro
Review №38

Prices on pod mods are higher than competitors, but they have a good assortment of reasonably priced juices. Staff was friendly and helpful. Ill definitely be back.

St
Review №39

Kristen is very personable and has a positive attitude! Always smiling and I love this store!

Je
Review №40

Mikhail was so awesome….so helpful…. Great store! My first choice!

Sa
Review №41

I love this cloud 9! Lots of selection. Wish they got more shipments of shisha that runs out quickly, but other than that, no complaints! And the staff are ALWAYS patient and kind.

Eb
Review №42

Eric and Christen customer service was impeccable. I truly appreciate them both tag teaming me today. As I stated to them both your actually made my day today. Thanks you guys

Za
Review №43

I can in to buy a hookah and the employee Terran was extremely helpful, he taught me the process to set up the hookah and made sure I hade the best quality equipment and shesha for it, I really appreciate his attitude as well, 5 stars!!!

Re
Review №44

Place sells defective disposible cbd carts the work are horrible products. not even 12 hours complete clog and waste of money. when u go to attempt to return or switch for a working one make up a there is scratch so whare house wont accept back the only thing they offered is a 15 % discount and me pay out more money. Terrible policy Terrible Customer Service will sell defective products and its your fault

Ak
Review №45

I usually get great customer service here, one that stands out is Moose! He is always so friendly and informative about the product. Everything from the music choice to conversations, he usually makes me feel comfortable walking in every time. 10/10

Er
Review №46

Excellent staff!! Always a pleasure coming in here!!

tr
Review №47

Pulled up to get a new water pipe and down stem and got helped by Terran and he got me set up and squared away quickly without any hassle and stayed in my budget. I’ll be back for sure.

Im
Review №48

Terran and Layne were soooo helpful! Definitely made my visit informative and fun in a way! Give this location a visit if you want great service!!!

Is
Review №49

Ive been shopping around different smoke shops for a year to find the one to call my home shop and finally Ive found it. Every single staff member Ive come across has been incredibly friendly, helpful, and knowledgeable. They completely redefine the term going the extra mile for customer service, and the prices beat all others Ive seen, especially for such an amazing variety of quality stuff!!

Al
Review №50

I have nothing but good things to say about this location. The staff was knowledgeable, attentive, friendly and didnt try to sell me anything that I didnt need. Most brick and mortar shops cant beat online prices, but for what I needed these guys do! Highly recommended!

Da
Review №51

Workers were extremely knowledgeable and really helped with picking out a great hookah.This location has a great selection.

Ch
Review №52

First time in this shop today. And tbh, I was nervous at first. I have really been looking for people with knowledge about their products... I found them!!! 💯 Isaac helped me out through my entire experience in the shop. I had very specific questions and concerns and he legit talked me through the products and addressed my detailed needs. Awesome af experience. Thanks you, Isaac!!!!👍🏼👍🏼👍🏼👏🏼👏🏼👏🏼

Jo
Review №53

An employee named terran really helped me out with my taboacco water pipe purchase, he made sure I had all the accessories I needed to go on my journey. Would always recommend.

Ch
Review №54

I frequent smoke shops on my days off and look forward to my arrival, however, I tend to not be acknowledged as a regular or a return-customer. As if the year has not been arduous enough, it is safe to say feeling invisible at businesses I spend my paycheck in began to get under my skin too. I was a new customer to Cloud 9 canton rd. just a few weeks ago and have remained one ever since being greeted with enthusiasm & even being called by name. My 1st experience in the store was welcomed by a man named Dylan whom not only was there to assist my every need but has instilled me into a community I remain loyal to by being a true regular. In my opinion, if youre looking for an immense variety of selection accompanied by positivity and politeness, this is the go-to spot no doubt.

Me
Review №55

Im a regular at this shop. I appreciate the knowledge and great customer service of the staff there. I dont always know exactly what Im talking about or wanting but they always seem to know.

Ja
Review №56

I love this place !! they have the coolest stuff & Mikhail is the best, always hooks me up and explains everything! great employees

Sa
Review №57

Moose was amazing. He was super nice, funny and super informative. Its always nice going into a new place and feeling like youve been there before. We will definitely be back. Its worth the hour drive.

Wi
Review №58

Ive been a patron of many shops, but Layne and Terran at Canton Rd have by far surpassed customer service and knowledge of products. Highly recommend this shop.

Ka
Review №59

The guys were super helpful and I got exactly what I needed

Be
Review №60

Cloud 9 on Canton Road in Marietta has the best staff! They are always ready to help and make the best recommendations. They take the time to get to know their customers and tailor the sale to the customer needs and preferences. I highly recommend stopping and checking out their selection.

Ga
Review №61

Terran and layne were an amazing help today with the best energy a well paying customer could ask for. Give these guys a bonus asap.

Li
Review №62

The store associates are always so nice and helpful! i’m so happy to be a returning customer and wouldn’t change a thing!

Vi
Review №63

Very great customer service,organized and clean store

Mo
Review №64

Honestly everyone here is super chill and ready to help however they can! Everytime I come in, I have had a great experience

Ho
Review №65

Decent place to get your vape and hookah setup, Terran is an employee and helped me find exactly what I was looking for when I was there and even put me on to a great brand of disposable called the KadoBar, they had a gpriv-4 that I got from Terran and he gave me great recommendations on juice and what coils I should run on the mod, the glassware they had was amazing and definitely worth taking a look at.

Da
Review №66

They’re great at this location, Kristen and Jesse are the coolest with great customer service!

Ra
Review №67

Lane and Alan did a great job explaining all the products. Perfect suggestion will be back. You should check it out!!

am
Review №68

They where great help even when really busy. Will be back

Ra
Review №69

Amazing experience every time I go! The people there are super cool and very friendly, yet still very professional! Trenton is awesome!! I’ve been to other smoke shops and the customer service is kind of subpar comparatively. Great place!!!

St
Review №70

Very friendly and knowledgeable place. The girl that helped me was very good. I was sad to know they didnt have my old Vape pod but she hit me up with one maybe itll be okay

CA
Review №71

Always have such a great experience at this cloud9! Workers are very helpful. Lane and Sam were great!

no
Review №72

Awesome guys in the store very helpful and knowledgeable!!!

Ar
Review №73

Very professional people with a great understanding of their product. Amazing customer service too!

Te
Review №74

Beautiful shop and a great selection of glass, tobacco products and THC Variant products. Knowledgeable staff who are always willing to help find what you need or help you solve a problem, Im in this store at LEAST twice a week.

De
Review №75

I always jokingly say that I think Chick-fil-A trains the employees of cloud nine because everyone of them are so friendly and Helpful. They are very knowledgeable and treat their customers with great respect

Ke
Review №76

Layne was awesome. Ran the whole store by himself took great care of me. Great recommendation

Se
Review №77

Blown away by the commitment and dedication to the customers needs. Ive been working with the manager Moose, and his customer service goes above and beyond anything Ive experienced in a smoke shop. He truly cares about his customers. All surrounding cloud 9 should take notice. That manager in particular is next level. Cant stress it enough, he is the pinnacle of customer service.

Jo
Review №78

Had a wonderful experience at this vape shop, had everything I was looking for, and the gentleman who helped me, Layne, even helped me find things I didn’t know I needed! Will absolutely be back soon!

Ki
Review №79

Always great service & great variety of products.

Gy
Review №80

Very helpful staff, consistent and reliable inventory. Great location. Never disappointed

Me
Review №81

Mikhail was very helpful. Always recommend Cloud 9 and their fine sales associates.

Sa
Review №82

Great pricing. Wish the point system was a little different and that they carried Kang vapes but other then that I love it and the people are super nice and helpful! Highly recommend 👌

Ra
Review №83

Had a great experience in the store. Very knowledgeable and not pushy.

St
Review №84

4th one Ive been to and always been helped and assisted well! Thanks again!

Ju
Review №85

Even though a product was not in, these guys do all they can to help.

Ma
Review №86

Said it before and Ill say it again...Great friendly staff, even better prices...:)

Ju
Review №87

Alan was a great help and made my visit as quick and easy as possible! Will happily return.

Ja
Review №88

I stopped by to pick up a disposable after work. Gina helped so much. She pointed me towards the orbs which have the best flavor Ive ever gotten out of a vape. Super friendly and helpful.

Ja
Review №89

Terran was super helpful in making a decision about new coils for my vape the .33 ohm were a good choice!

Pa
Review №90

Great people working behind the counter, I know I can always go in there and see a familiar face and they all truly know what they’re talking about when it comes to their job’s. The store always has what you need and if they don’t then they have something you’d want even more. Great place, can say whole-heartily that this is my go to smoke shop.

ma
Review №91

Layne & Terran did a wonderful job . I love these guys . I’m coming back every week

Al
Review №92

One of the guys didn’t know anything about vapes then proceeded to sell me coils that don’t fit my vape saying they would, $20 coils that I can’t exchange or return.... maybe you shouldn’t hire people that have no idea what they’re doing or maybe don’t have those that don’t know anything about vapes helping customers that need vape stuff...

ha
Review №93

Amazing store! Amazing employees! Amazing service!

Dr
Review №94

Very informative and welcoming

Iv
Review №95

Great service! Very helpful

Tr
Review №96

Love this store! They have a great selection. They are very helpful. I would totally recommend them. I would come here over Xhale any day.

Ja
Review №97

Zach and layne were very helpful. I appreciate the good service. The best

Th
Review №98

They helped me so much and it was great!

So
Review №99

Went to two other locations before calling this one looking for the mint blunt vapors juice. Met moose there he helped out and was very knowledgeable about the cbd and juice products Ive asked him about. Very cool dude will definitely be returning to this location.

Na
Review №100

Great business to purchase hookah tools and shisha. They have a great variety. Staff for the most part are well diversed with the products.

Ak
Review №101

Always love coming here. Feels familiar, and friendly, always accompanied with great customer service

Je
Review №102

Very friendly and laid back staff, very knowledgeable and able to make tasty recommendations on e-juices if you give them an idea of what youre looking for. They also have a beautiful selection of handblown glassware. Their kratom prices are comparqble to the online bulk order deals you get with the reward system in place; and kratom is great for combating the shakes in alcoholism at least in my personal experience. One of my bros up there also has experience with linux sysadmining so we get along quite well!

Ke
Review №103

Just bought a glass water pipe from a professional and gentleman, great service and selection. Happy camper

Ni
Review №104

Staff was very friendly and knowledgeable. The store was very organized, which made it easy to locate product.

R
Review №105

Great Smoke Shop! Switched smoke shops to here & theyre wayyy better

Av
Review №106

I was looking to upgrade my hookah and your friendly staff specifically, Terran helped me out tremendously. He even showed me a meowth mouthpiece !

Ar
Review №107

Came in looking for a pen. The guy tried to sell me something I already have, I just needed a different one. He sold me something not in a package and my gut said ask for one in a box. But I didn’t. Surprise! The pen doesn’t work. Tried 4 different things thinking it must be me. But no. I went back and I told him, he said oh it’s not getting power I don’t know why? But I can’t help you. 😒 Guess it’s my fault tho. Should of went with my gut.

Ro
Review №108

I’m a regular and always get great service!!

Gw
Review №109

Love this place, Zach and Makhail were a great help. Always love coming here .

De
Review №110

Great prices. Moose went above and beyond the call of duty in helping me make my decisions on various products. I highly recommend this store.

Ja
Review №111

Great service from Kayla

Sh
Review №112

These guys are awesome. Helped me with everything I needed to know and couldn’t be more friendly. I will be back again. Thank again!

RS
Review №113

Great CBD selection the salesman Ryan was very great in the aspect of explaining and actually asking me how I take my cbd and that just means this is my new favorite place to shop LOVE CLOUD 9

Ch
Review №114

Mikhail and Jessica did an amazing job helping me find what I need.

Za
Review №115

Best place to get what you need and the prices are incredible. Great staff as well !!!!!!

Sh
Review №116

Always come here. Friendly and awesome :)

Da
Review №117

Layne and Zach are really cool and hooked us up. Very friendly and cool vibe

Am
Review №118

Love the vibes at cloud 9 Layne was very welcoming and help with the questions that I neeeded… thanks bro

ma
Review №119

Love this location! Everyone there is friendly and always helpful!

Am
Review №120

I come in about once a week for my vapes and delta and Terran is very helpful and knowledgeable every time!

Da
Review №121

Great service, friendly staff!

Jo
Review №122

Had a great experience with Mikhail at Cloud 9! He was a great help!

PA
Review №123

WAY OVERPRICED!!! I like this place, dont go there much as Im not an avid vaper, however I have been to MANY other vape and smoke shops and find that their pricing is not all that competitive, ive found the same and/or similar items at other shops for $10 less and some things even HALF the price. Should do some research on what your competitors have and the prices they charge

Ni
Review №124

Always so helpful and kind! The store itself is always clean and very well kept. :Thanks Guys!

Mi
Review №125

Andy was very knowledgeable and professional. We were grateful for his insight and assistance. Please be sure he is recognized.

Al
Review №126

Vape quit working on the way home. Pulled in, had what I wanted . Boom, problem solved. Great selection of smoke and vape. just difficult to get out of parking lot.

Mi
Review №127

Zack and Terran were very helpful i will definitely be coming back !!!

Ca
Review №128

So awesome to have Cloud 9 so close to our house now to get Johns vape juice! Great selection and prices and Sammy is always so helpful and knowledgeable!!😉

Ak
Review №129

Everytime I see Terran and Layne here it’s always an experience. Always happy to come back

Me
Review №130

Alan helped me out so much! Awesome store!

Ja
Review №131

They are always so nice and knowledgeable every time I go there

be
Review №132

Hands down the best smoke shop in Marietta. Staff is kind, knowledgeable, helpful.

Ju
Review №133

Very good service and attention zach and layne are awesome best vape shop ever:)

Is
Review №134

Great staff, awesome store layout, chill vibes while maintaining professionalism , will definitely recommend

Ca
Review №135

Great people and ver professional

Ki
Review №136

Great selection. Best vape shop in Marietta! Always helpful and friendly!

La
Review №137

Dudes are nodding off at the counter and keep speaking to you as you were still standing in front of them as you walk out the door. Sad.

Ma
Review №138

Cute cashier. Nice people

Mi
Review №139

Best guys ever very helpful and great to deal with

Ja
Review №140

I have Stopped in here on several occasions, for various items. Extraordinary service from Anslee every time. Very knowledgeable and upbeat.

Ke
Review №141

🏆 🔥 🏆🔥🏆🔥🏆 great service & very knowledgeable !

Ly
Review №142

Zach and Mikhail we both super helpful and nice!

Ja
Review №143

Good selection. Super friendly staff that is always knowledgeable and helpful.

Th
Review №144

They had exactly what i was looking for. Layne and Zach were cool!

su
Review №145

Easy - was welcomed and ask what I was looking for. One happy customer

Ma
Review №146

So helpful and really cool and unique choices. 😁

ch
Review №147

I got greatly needed assistance in figuring out how to work a vape for the first time .I’d definitely recommend going here for juice, vapes or friendly customer service!

Ri
Review №148

Top tier service and some real professional people to greet

O
Review №149

Awesome service, Terran and mikhail were super helpful. 🔥

To
Review №150

A great place chive the manager was wonderful and helpful we definitely will be back at this store.

Ka
Review №151

I had a great experience and I got all the help I needed!

Ch
Review №152

Great customer service by Mikhail!

Mi
Review №153

Everything you need in one spot. Great customer service.

Ma
Review №154

Excellent vape store. Terrific selection with wonderful service. A little pricier but super convenient. Great parking.

Gr
Review №155

Huge surplus of products staff is knowledgeable and super fun friendly people. Only place I go to!

Ty
Review №156

Christin and Jessy are amazing and I love this store!!!

Sc
Review №157

Extremely knowledgeable, sincere service and comfortable environment! Great selections.

Br
Review №158

Great customer service and good prices

Kh
Review №159

Kristen was awesome! Great shop!

Je
Review №160

Always a pleasure, I almost never leave empty handed

Ju
Review №161

Very polite staff who meet all of our needs with no problem!

Ni
Review №162

Awesome staff! Very knowledgeable!

Ge
Review №163

Amazing selection

Ma
Review №164

Great service and I got exactly what i was looking for!

Jo
Review №165

Sammy honored my BOGO VIP points even though the rewards computer wasnt functioning. You guys rock!!!

Wi
Review №166

I love these guys they always help me and find the beat product for me. 20/10

Cl
Review №167

Great customer service and big selection of vape. Delta8, cbd and more.

El
Review №168

Yeah this place slaps I recommend u all come here the service is amazing the people are amazing

Ch
Review №169

Great place, great staff, good prices

Br
Review №170

Great customer service and best products

Ni
Review №171

Multiple different way to consume CBD to better specify to your needs. With multiple brand and strengths of CBD you can always find what you’re looking for. The CBD pain crémas are a lifesaver.

Wa
Review №172

Great place my favorite by my house great ppl

Jo
Review №173

Layne and Alan rock. Steer you the right way. Recommend!

Hu
Review №174

Great shop and people

Ch
Review №175

A diamond among the oh so many tobacco shops to choose from. give this place a try. great customer experience 😃

Ma
Review №176

Always a great experience! Thank you!

Ka
Review №177

Always great service! Love it!

Dr
Review №178

Great service, Layne was extremely helpful

ke
Review №179

Awesome place and great people who works here

KI
Review №180

Always stocked and always good vybes whenever I come in.

Re
Review №181

Good selection of vape cartridges and service!

Sk
Review №182

Great place!! Loved the collection and workers!

Jo
Review №183

Extremely knowledgeable and always up on new product

Gi
Review №184

Layne and Zach hooked me up today! Thank you

St
Review №185

They always have what I need, greeted right away, and could answer my questions

PR
Review №186

Amazing service

gu
Review №187

Great service, very polite and attentive

Ro
Review №188

Zach and Mikhail are great, super friendly and helpful

Vy
Review №189

Love this place great service

me
Review №190

Employees were really helpful and welcoming

Ka
Review №191

Love the whole experience at cloud 9. Great service from cool people 🙂

Ad
Review №192

Always take care of me. Quality products

Kh
Review №193

Very helpful. Got my one hitter from here

Je
Review №194

Really nice staff. Helpful service and advice. Excellent juice prices.

Ty
Review №195

Terran was very helpful with helping me find what i was looking for!!!

Da
Review №196

Great customer service always friendly and super helpful

C
Review №197

Layne and Terran always with the best input and helpful!!

An
Review №198

Great employees amazing place

Al
Review №199

Great selection of hookah items. The staff is friendly and knowledgeable.

Information
106 Photos
199 Comments
4.9 Rating
  • Address:2887 Canton Rd, Marietta, GA 30066, United States
  • Site:https://www.cloud9smokeco.com/pages/georgia-marietta
  • Phone:+1 770-575-0638
Categories
Working hours
  • Monday:10 AM–12 AM
  • Tuesday:10 AM–12 AM
  • Wednesday:10 AM–12 AM
  • Thursday:10 AM–12 AM
  • Friday:10 AM–12 AM
  • Saturday:10 AM–12 AM
  • Sunday:10 AM–11 PM
Service options
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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